Principal Software Engineer Edinburgh An innovative and well-established med tech company are seeking a proven technical leader to join its R&D team basedin central Edinburgh as a Principal Software Engineer. This is a unique opportunity to play a key role in the development of next-generation patient monitoring and connectivity solutions that make a real difference in clinical environments. What is in it for you: Competitive salary Flexible working 25 days annual leave - which increase in years of service Life insurance Pension Paid charity work days Healthcare Cash plan ... and much more. The Roles: If you are a proven technical leader looking to remain hands on and ship code whilst making key architectural decisions, driving the roadmap, and contributing to building a high performing dev culture ...the Principal role is ideal. You will be part of a cutting-edge company at the forefront of healthcare technology. Contribute to a high-performance culture by maintaining rigorous development standards and documentation. As a Software Engineer, you will be instrumental in designing, and developing complex software systems within a regulated medical technology environment. Thesepositions areideal forseasoned engineers who thrivein collaborative cross-functional development. What We're Looking For: Vast software development experience in C++ Strong background in multi-threaded programming and Linux-based development environments. Experience with Qt/QML or other modern UI frameworks is highly advantageous. Familiarity with regulated industries (medical, aerospace, defence, etc.) is preferred. Experience working with international teams across time zones is a plus. Excellent communication skills. These are outstanding opportunities for a highly motivated engineers to step into a strategic role within a fast-evolving med tech environment. To apply, please submit your up-to-date CV for consideration. Bright Purple is an equal opportunities employer: we are proud to work with clients who share our values of diversity and inclusion in our industry. TPBN1\_UKTJ

Security Systems Engineer Milton Keynes Basic Salary £28,000 - £43,000 Per Annum

Security Systems Engineer Package Overview:

• £28,000 - £43,000 (negotiable based on experience)
• Opportunities to increase earnings
• Company vehicle, fuel card, pension scheme, mobile phone, and lapto
• Monday to Friday (40 hours per week) Full-time, permanent position
• Excellent training and career progression opportunities
• Area covered Buckinghamshire, Hertfordshire and Bedfordshire
• The work is strategically allocated based on each engineer s location

Company Overview Security Systems Engineer

An excellent opportunity has become available within a well-established, growing company in the security industry.

This highly regarded organisation is known for its expertise in designing, installing, and maintaining security systems including CCTV, access control & intruder alarms for commercial, residential and industrial clients.

You will join a team of skilled professionals, with your work carefully planned and allocated to ensure high standards and efficiency. The company offers full training and ongoing support, helping you to develop your career and skills in a supportive environment.

Security Systems Engineer Role and Responsibilities:

• Install and maintain security systems, including CCTV, access control, intruder alarms, and other related systems.
• Conduct regular servicing and testing of security systems to ensure their operational effectiveness and compliance with regulations.
• Fault diagnosis and repair, ensuring systems are fully operational and meet client requirements.
• Perform system upgrades and modifications to meet changing client needs and updated industry standards.
• Ensure all work complies with British Standards, health and safety regulations, and company procedures.
• Maintain accurate records, including service reports, installation logs, and maintenance documentation.
• Collaborate with other engineers and teams to ensure smooth and efficient project delivery.

Security Systems Engineer Skills & Experience:

• Strong technical knowledge of security systems, including CCTV, access control & intruder alarms.
• Proven experience in the installation, maintenance, and servicing of security systems.
• Excellent fault-finding and problem-solving abilities.
• Ability to interpret technical drawings and system specifications.
• Familiarity with British Standards and security industry regulations.
• Strong organisational and time-management skills.
• Methodical, detail-oriented approach to work.
• A commitment to health and safety practices in all tasks.
• Full UK driving licence or equivalent.
• Experience with various manufacturers and systems.

Why Apply for This Role?

• Excellent training and development opportunities
• Plenty of opportunities to increase your earnings
• Excellent work life balance
• Supportive work environment
• Carefully planned out work schedules
• Opportunities to train in other areas across the business

DON T MISS OUT ON THIS GREAT OPPORTUNITY APPLY NOW!

Get Staff acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.

Please note: If you have not been contacted within 7 days, your application for this position has been unsuccessful.

Industry

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

Role Overview

We are seeking a future team member for the role of Vice President, EMEA Financial Crime Compliance Testing (Investment Management) to join our EMEA Financial Crime Compliance Testing Team within 2LOD Risk and Compliance – Independent Review and Assurance Group. This role is in Manchester – UK.

The Vice President will lead and perform testing reviews related to BNYs businesses and operational processes. This role ensures adherence to applicable laws, rules, regulations, and corporate policies in accordance with the Global Methodology Standard and the Annual Testing Plan for the assigned region or business unit. The incumbent will work with minimal guidance, managing all phases of testing reviews, communicating findings, and facilitating corrective actions to maintain regulatory and corporate compliance.

Variables (Key Responsibilities)

This role is dedicated to the tester specializing in ‘Financial Crime covering Anti-Money Laundering/Know Your Customer, Sanctions, Anti-Bribery and Corruption and Anti-Tax Evasion’ specific to Investment Management who will thoroughly research and interpret relevant laws and regulations, applying a solution-focused approach to the challenges. The tester will leverage BNY’s proprietary AI tool to enhance assurance and testing reviews, accuracy and efficiency while demonstrating strong stakeholder management skills. The tester will promptly escalate significant business risks, internal control issues, or material regulatory breaches to relevant jurisdiction Anti-Money Laundering Officers/Money Laundering Reporting Officers and / or Financial Crime Compliance Officer. They will assist in the development and execution of the testing plan for assigned assessable units or themes. They will ensure timely, high-quality reviews aligned with Global Methodology Standard. This role requires strong collaboration with business units, senior management, and associated stakeholders to support compliance adherence and address findings effectively.

Key Responsibilities

In this role, you will make an impact in the following ways:

• Assist in planning and executing the Annual Testing Program, acting as delegate for the Testing Manager/Team Leader on ad-hoc assignments as needed.
• Lead and conduct reviews efficiently within established timelines, following the Global Methodology Standard and Annual Testing Plan.
• Build and develop expertise in relevant business processes, policies, procedures, and regulatory requirements related to assigned compliance reviews.
• Design and perform tests to assess compliance with corporate and regulatory standards, verifying control processes align with requirements.
• Coordinate and participate in all review phases—planning, fieldwork, walkthroughs, testing—while maintaining clear and thorough documentation.
• Analyze business processes and risks; train and support team members on assigned reviews, methodology, and system use.
• Communicate issues clearly in writing and verbally to stakeholders; facilitate corrective action plans and validate remediation efforts.
• Prepare high-quality reports and presentation materials for management and stakeholders.
• Use MS Office and BNY’s proprietary AI tools for data analysis, visualization, and reporting.
• Recording of all testing activities in Risk and Compliance Testing system.
• Escalate issues promptly and propose remediation solutions.
• Manage multiple priorities, take ownership of tasks, and ensure accuracy and timely completion.
• Collaborate actively within the team, build strong stakeholder relationships across three lines of defense, and represent testing team in internal and client meetings.
• Participate in team and departmental projects.
• Ensure compliance with all BNY corporate policies and training requirements.
• Champion the use of BNY’s proprietary AI tools to improve testing accuracy and operational efficiency.
• Confidently leverage BNY’s proprietary AI tools to streamline compliance tasks, improve documentation accuracy, accelerate reporting, and control assessments, draft risk narratives, identify control gaps, and streamline stakeholder communications.
• Promote adoption of BNY’s proprietary AI tools to enhance productivity and quality.

Expectations:

To be successful in this role, we are seeking the following:

• Education: Preferred secondary/university graduate degree in Business, Compliance, Finance, Accounting, or related discipline, or equivalent combination of education and experience.
• Relevant industry qualifications (e.g., CISI, IMC, CFA, IAPP certifications) are advantageous.
• Financial industry experience, with experience in Compliance & Risk, compliance testing, control testing, and/or internal audit, ideally gained at a large bank, financial institution, public accounting firm, or regulatory body.
• Building AI solutions and automating control testing preferred.
• Proven track record of managing compliance testing or audit processes independently and under tight deadlines.
• Strong analytical skills with ability to identify, collate, and distill relevant information.
• Excellent verbal and written communication skills to convey complex issues succinctly.
• Ability to work independently, prioritize competing demands, and proactively manage challenges.
• Strong interpersonal skills to collaborate effectively with stakeholders across the Three Lines of Defense.
• Sound risk awareness and ability to apply outcome-focused regulation while understanding commercial pressures.
• Attention to detail and commitment to delivering high-quality work within deadlines.
• Ability to train and mentor junior team members on compliance testing methodologies and systems.
• Aptitude for problem-solving, critical thinking, and developing practical solutions.
• Subject Matter Expert in Financial Crime regulatory requirements with strong Financial Crime audit or compliance experience. Proven ability to manage and execute risk-based testing programs or Financial Crime audits. Knowledge of global and various jurisdictional Financial Crime regimes related to Investment Management is an added advantage.

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn

Here’s a few of our recent awards:

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Prospect is looking for someone who is equally passionate about football and analytics and is excited about the possibilities of the intersection of the two. The ideal candidate would have experience as a problem solver, data engineer, and communicator, preferably with a degree in a quantitative field (such as computer science, engineering, physics, statistics or applied mathematics).

You’ll work as part of cross-functional teams to help solve challenges and aid decision makers across the sporting landscape, from elite professional teams, to leagues and broadcasters, applying advanced analytics and modelling techniques.

Roles & Responsibilities:

• A passion for sport with an understanding of our clients’ sporting disciplines or an eagerness to learn about them.
• A strong programming proficiency in Python and SQL querying. Experience with relational database platforms.
• Knowledge of cloud technologies. It is an advantage (but not a requirement) to have had experience working with AWS.
• Excellent collaboration and communication skills.
• 4+ years of experience in big data related software development; experience with data modelling, design patterns and building highly scalable and secured solutions.
• Practical knowledge of software engineering concepts and best practices, like testing frameworks, packaging, API design, DevOps, DataOps and MLOps.
• The right to work in the United Kingdom.

PSR Solutions are currently recruiting for Head of Engineering role in London. This will be working for a well established contractor within the Rail, M&E and Civils experience. Key Responsibilities Leadership & Team Building Build, lead, and mentor a high-performing Electrical Engineering team. Foster a culture of technical excellence, innovation, and continuous development. Technical Oversight & Design Lead the design and assurance of complex electrical systems (LV/HV up to 33kV, lighting, CMS, SCADA, UPS, BMS, etc.). Ensure full compliance with safety standards, industry regulations (including BS 7671 and ATEX), and internal processes. Strategic & Operational Development Establish and enhance internal design capability, processes, and tools. Drive technical input into tenders, business development, and client engagements. Governance & Safety Oversee peer reviews, technical audits, and post-project learning. Support investigations and ensure engineering safety across all project phases. Continuous Improvement & Innovation Lead initiatives around BIM integration, compliance, sustainability, and digital engineering. Champion CPD, knowledge sharing, and the embedding of best practices. Skills & Experience Essential: Expertise across electrical design, process systems, hazardous area compliance, and BIM integration. In-depth experience in LV/HV systems, protective devices, control systems (SCADA, DCS, PLC), and power distribution. Strong leadership and mentoring skills with a track record of team and capability development. Clear understanding of CDM, DSEAR, and electrical safety legislation. Qualifications Essential: Degree in Electrical Engineering. Chartered Engineer (CEng) with a relevant institution (IET, IMechE, CIBSE). NEBOSH Construction Certificate. BS 7671 (18th Edition) & C&G 2391-52 (Inspection & Testing). Full UK Driving Licence. Competencies & Behaviours Decisive, adaptable, and collaborative under pressure. Excellent communication skills at all organisational levels. Strong client-facing ability-able to balance commercial and technical needs. Committed to mentoring, CPD, and national travel when required. Fluent in English (written and verbal); confident in technical reporting. Experience Required Minimum 15 years' experience in infrastructure or heavy industrial projects. Strong hands-on background as a Design Engineer, Project Engineer, and Commissioning Engineer. Ideally has worked across both contractor and client-side roles, with exposure to Network Rail CRE responsibilities

AV Multi-Room & Home Automation Engineer – London - £40,000 - £50,000 Basic Salary Per Annum AV Multi-Room & Home Automation Engineer – Package Overview: \* £40,000 – £50,000 basic (negotiable, depending on experience) \* London (in and around the M25) \* Full-Time, Permanent \* Company Vehicle, Pension, Laptop, Phone \* Overtime available paid at time and a half, \* Team building events & comprehensive training provided AV Multi-Room & Home Automation Engineer Company Overview: We are currently seeking an experienced and motivated AV Multi-Room Engineer / Home Automation Engineer to join a fast growing and highly respected AV integration company, specialising in high end residential and commercial projects across London. This is a fantastic opportunity to become part of a dynamic and forward-thinking business that delivers premium solutions in Audio Visual, Home Cinema, Multi-Room AV, and Home Automation systems for prestigious developments and luxury properties. AV Multi-Room & Home Automation Engineer Role and Responsibilities: \* Carry out the installation, configuration, and commissioning of AV (Audio Visual) and Home Automation systems \* Install and set up equipment such as TVs, projectors, speakers, amplifiers, and smart home devices \* Build and wire AV racks to a high professional standard, including labelling and cable management \* Work with and program Control4, Legrand Arteor & Vantage (experience essential for this position) \* Interpret technical drawings, wiring schematics, and installation plans \* Perform fault-finding and diagnostics to resolve technical issues on-site \* Collaborate closely with project managers, site teams, and end clients \* Ensure all work meets company quality standards and is delivered on time \* Adhere to site health and safety procedures and maintain a clean and safe working environment \* Travel to various sites across London (in and around the M25) AV Multi-Room & Home Automation Engineer Skills and Experience: \* Minimum of 2 years’ experience in the AV & Home Automation industry \* Proven hands-on experience with Control4 systems (essential) \* Strong understanding of multi-room AV, home cinema, and smart home technologies \* Proficient in terminating Cat5/6 cables and AV system integration \* Skilled in AV rack building, cabling, and system labelling \* Confident in fault-finding and resolving technical issues independently \* Good understanding of construction site practices and procedures \* Ability to work under pressure, both independently and as part of a team \* Excellent communication skills, especially in client-facing situations \* Full UK driving licence (required) \* Valid ECS card (required) \* Additional certifications (e.g. IPAF, PASMA, SSSTS, First Aid) are desirable \* Clean DBS/CRB check or willingness to undergo one DON'T MISS OUT ON THIS GREAT OPPORTUNITY - APPLY NOW Get Staff acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers Please note that if you have not been contacted within 7 days, your application for this position has been unsuccessful

Who Are We?

Gear4music is a leading UK & European musical retailer. Since launching in 2003, our mission has been to make music accessible for all. We now offer over 62,000 products, serve customers in 190 countries, and operate in 15 languages and 9 currencies. In 2022, we also launched AV.com – retailing HiFi, Home Cinema, and accessories.

Behind the scenes, we’re powered by a growing technical team who make all of this possible. We recently turned over £147m and continue to grow, evolve, and innovate.

Who Are You?

You’re a sharp, thoughtful, and organised Product Manager with a passion for technology and process improvement. You love asking the right questions, spotting bottlenecks, and figuring out how things can be done better, faster, smarter.

You thrive in fast-paced, collaborative environments and enjoy solving real-world problems. You’re a confident communicator who can bring together technical and non-technical minds to drive tangible change – and you’re excited to make a serious impact on how we work.

Your Mission

Sitting within the Tech Team’s product management function, You’ll play a key role in enhancing operational efficiency.

Your job is to act as the bridge between technical teams, business stakeholders, and third-party vendors, helping us design and implement solutions that drive real results.

You will:

Gather, document, and analyse complex business requirement.

Translate business needs into clear, actionable technical specifications.

Work with technical SMEs to understand our current technical set up, identifying areas of particular complexity and challenge.

Analyse and model current and future processes, identifying opportunities for efficiency and improvement.

Work closely with developers, external partners and infrastructure teams to deliver scalable technical solutions.

Support project delivery using Agile practices – contributing to sprint planning, retrospectives, and stakeholder demos.

Drive test planning and UAT, ensuring business goals are met before solutions go live.

Proactively communicate project progress, blockers, and outcomes to stakeholders at all levels.

Act as a champion for continuous improvement, working across departments to reduce manual processes and increase operational efficiency.

The Technical Bits

We don’t expect you to code – but you’ll need to be technically fluent enough to hold your own in discussions with developers, product teams, and vendors. Here’s the sort of experience we’re looking for:

• Demonstrable experience as a Product Manager, Business Analyst, Systems architect, or similar role (3+ years).
• Experience with warehouse management systems (WMS), operational systems, or logistics platforms.
• Familiarity with business analysis tools (e.g. JIRA, Confluence, Visio, Lucidchart).
• Understanding of the software development lifecycle (SDLC) and Agile methodologies.
• Comfortable working with technical documentation, workflows, and data models.
• Experience with WMS platforms, Logistics technology, or e-commerce back-office functions is highly desirable.

Bonus points for:

• Experience in systems/process transformation in a logistics, warehouse or retail operations environment.
• Experience of working with 3rd party hardware or integration vendors.
• Don’t worry if you don’t tick every box – if this sounds like the kind of role you’d love, we want to hear from you.

Why Us?

Because we actually care. No, really.

We’re not about flash perks or empty promises. We’re about giving you the space, support, and flexibility to do your best work, grow in your role, and feel valued along the way. From wellbeing resources and mental health support to properly planned progression paths – you’ll be part of a culture that values honesty, collaboration, and impact.

You’ll work with real people solving real challenges – not stuck in endless meetings or writing reports no one reads. You’ll get to shape how we work and play a key part in building solutions that scale with our business.

We’re a flat team – our directors sit with the teams, and everyone has a voice. Critiquing your boss is allowed. Encouraged, even.

Our Head Office and UK warehouse operations are based in York, so that’s where you’ll spend the majority of your time, but there will be opportunity for hybrid working and flexible hours, depending on your circumstances.

What We Will Offer

• Great pay – and it’s always on time.
• No expectation of long hours. We respect your time.
• A personal development plan and regular 1:1s.
• Your choice of Mac or Windows Laptop
• Health Assured Employee Assistance Programme.
• A generous staff discount scheme.
• Flexible hours and no dress code.
• Mental health first aiders.
• A strong learning culture with support for external training.

And the usual good stuff:

• Cycle to work scheme.
• Eyecare vouchers.
• Company pension scheme.
• Employee referral bonuses.

Business Analyst – Digital / Tech Consultancy

Hybrid - 2-days per week in Leeds (inside a 1hr commute) / 2-days per month in Leeds (outside a 1hr commute)

We’re looking for a Business Analyst to help organisations understand and solve complex business problems through effective analysis and digital delivery.

In this role, you’ll work closely with stakeholders to uncover the real challenges behind projects, lead discovery activities, shape requirements, and ensure solutions deliver meaningful business value. You’ll also contribute to the growth of the Business Analysis practice by sharing knowledge, mentoring others, and supporting internal initiatives.

What you’ll do

• Lead discovery activities and clarify complex business problems
• Define scope, manage requirements and backlogs, and support delivery teams
• Translate business needs into clear functional requirements
• Communicate effectively with stakeholders at all levels
• Support and mentor other Business Analysts

What we’re looking for

• Strong experience in business analysis across business change and software development projects
• Experience working in discovery phases and shaping requirements in ambiguous environments
• Excellent communication and stakeholder management skills
• Commercial awareness and the ability to prioritise value
• A collaborative, inquisitive mindset with strong problem-solving ability

Nice to have

• Experience with Agile or other delivery methodologies
• Knowledge of Lean, Systems Thinking, JTBD, or VMOST
• Experience across multiple sectors (healthcare experience is a plus)

What’s on offer

• Competitive salary
• Flexible annual leave options
• Twice-yearly bonus
• Ongoing training and development
• Pension contributions
• Regular tech events and social activities
• Hybrid and flexible working
• Opportunities to get involved in community and diversity initiatives

DATA ANALYST

CONTRACT INSIDE IR35

LONDON, 2 DAYS ONSITE

Description

A proficient specialist who applies mathematical, problem-solving, and coding skills to manage data, extracting valuable insights, designing tailor-made solutions from data, aiding our business in achieving unique objectives and goals.

Reporting to the Head of Customer Operation, key accountabilities include:

• Undertaking data collection, preprocessing and analysis
• Building models to address business problems
• Presenting information using data visualisation techniques
• Support in the delivery of the charging, data and reporting services for the Customer Operations department.
• Work collaboratively with the Customer Service Manager and peers within the Customer Management Team on the delivery of the team and departmental strategies.
• Identify valuable data sources and automate cleansing processes
• Undertake preprocessing of structured and unstructured data
• Analyse large amounts (several million records) of information to discover trends and patterns
• Build predictive models and machine-learning algorithms
• Combine models through ensemble modelling
• Present information using data visualisation techniques
• Propose solutions and strategies to business challenges
• Collaborate with engineering and product development teams

Skills

• Sql
• Data
• Power Bi
• Python
• Data analysis

Job Title: Data Analyst

Location: London, UK

Rate/Salary: 150.00 - 200.00 GBP Daily

Job Type: Contract

Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. 2876353. Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as “Allegis Group”). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at https://www.allegisgroup.com/en-gb/privacy-notices.

To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to https://www.allegisgroup.com/en-gb/privacy-notices.

We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the “Contacting Us” section of our Online Privacy Notice at https://www.allegisgroup.com/en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.

Technical Support Engineer (API & Microservices) - Software Solution - Remote

Daily rate: £200 - £300 (Inside IR35)

Duration: 9 months

Start: 5th January 2026

My client is looking for a Technical Support Engineer to join our team on a freelance basis. You will play a key role in delivering exceptional technical support for a suite of API-based software microservices and associated fintech products. This role requires strong technical capability, excellent client-facing communication skills, and the ability to operate in a fast-paced and evolving environment.

Key Responsibilities

• Deliver an exceptional client support experience, maintaining end-to-end accountability for resolving issues and providing timely updates.
• Provide hands-on technical support for API-based microservices, troubleshooting connectivity issues, microservice interactions, software components, and network-related problems.
• Diagnose and resolve technical incidents, escalating appropriately while maintaining ownership of client communication.
• Liaise cross-functionally with Engineering, Product Management, Cloud Operations, and other teams to resolve complex technical issues.
• Support the setup, optimisation, and ongoing management of support processes and tools, with a flexible mindset as systems evolve.
• Act as the central communication bridge between the client and internal teams, ensuring updates remain accurate and consistent in a single source of truth.
• Ensure all support issues are documented and recorded, and encourage clients to raise issues through formal support channels rather than informal ones (e.g., Slack).
• Monitor, analyse, and report on support metrics to identify trends, performance against SLAs, and areas for improvement.
• Produce monthly reports to track support KPIs and service performance over time.
• Develop and maintain documentation, including support processes, troubleshooting guides, FAQs, and knowledge articles.
• Contribute to a culture of continuous improvement, internal knowledge sharing, and operational excellence.
• Build and maintain strong client relationships, ensuring high customer satisfaction.
• Stay informed on the latest developments in our product and service offerings.

Skills & Attributes

• Strong interpersonal and client-facing communication skills.
• Impeccable written and spoken English.
• Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.
• Proven experience as a Technical Support Engineer (preferably in a large organisation).
• Strong technical proficiency in APIs, microservice architectures, software development fundamentals, and network troubleshooting.
• Flexible mindset capable of balancing interim processes with a long-term, scalable vision.
• Excellent analytical and problem-solving abilities.
• Ability to clearly articulate technical concepts to non-technical stakeholders.
• Self-motivated, able to work independently or as part of a team.
• Strong client-focus and a commitment to delivering world-class support.
• Professional, friendly, and highly detail-oriented.
• Experience supporting large enterprise clients.

Preferred Qualifications

• Experience with Accounting and/or AI-related technologies.
• Familiarity with support ticketing systems and CRMs (e.g., Salesforce, ServiceNow).
• Certifications related to technical support, SRE, cloud operations, or relevant technologies.
• Experience with observability tools such as Grafana or New Relic.
• Fluency in French or German (strong bonus).
• Experience collaborating with Legal, Public Affairs, or Communications teams.
• Background in Account Management or Client Success.

Team Structure & Logistics

• You will join a team of four Support Engineers, operating on a weekly on-call rotation (approximately once every 4 weeks).
• During your on-call week, you must be contactable during bank holidays for incident response.
• Coordination of annual leave with other team members is expected to ensure full coverage.

*Rates depend on experience and client requirements

Are you a Product Manager with a passion for driving the development of cutting-edge products in global organisations? Do you have a strong technical background in communication systems and experience in managing products from concept to market?

Our exclusive client, a multi-million-pound global Defence manufacturing organisation, require an experienced Product Manager to shape the future of their high-tech product portfolio. You will collaborate closely with cross-functional teams (including engineering, sales, and marketing) to deliver a new range of innovative Defence communication products during a major period of growth (+20% YoY!).

Key Responsibilities of the Product Manager:

• Conduct market research, competitive analysis, and trend forecasting to support product development and market strategy.
• Define and manage product requirements, working closely with engineering to customize solutions that meet customer needs.
• Collaborate with sales and marketing teams to create effective product launch strategies and go-to-market plans.
• Provide product training and technical support to customers and sales teams.
• Monitor product performance, costs, margins, and life cycle from inception through obsolescence.
• Contribute to tenders, bids, and proposals with detailed product information.
• Manage product life cycle, including obsolescence and end-of-life planning.
• Travel occasionally for customer visits, trade shows, and events.

Required experience for the Product Manager:

• Bachelor’s or Masters degree in a commercially or technically relevant field (or equivalent Defence industry experience).
• Strong technical understanding of communication systems, with the ability to engage in detailed technical discussions with engineering and customers.
• Experience developing business cases, setting pricing strategies, and monitoring product profitability.
• Prior experience in Defence or law enforcement markets is highly desirable.

Location:Watford
Work Schedule:Hybrid

If you are a self-driven, technically savvy professional with a passion for product management and an interest in cutting-edge Defence technologies, apply today.

London (Hybrid)

Overview:
We are looking for an experienced WMS Project Manager to lead the delivery of Warehouse Management System projects across a fast-paced logistics, retail and operations environment. The ideal candidate will have strong expertise in WMS implementation, stakeholder management, and end-to-end project delivery within supply chain or warehousing.

Key Responsibilities:

• Lead full lifecycle WMS implementation and upgrade projects.
• Work with operational, technical, and vendor teams to define requirements and project scope.
• Manage project plans, risks, budgets, and timelines.
• Oversee system configuration, testing, integration, and go-live activities.
• Ensure smooth change management, user training, and post-implementation support.
• Drive continuous improvement across warehouse systems and processes.

Skills & Experience:

• Proven experience delivering WMS projects (e.g., Manhattan, Blue Yonder, SAP EWM, Oracle WMS).
• Strong background in logistics, warehousing, or supply chain technology.
• Excellent stakeholder engagement and vendor management skills.
• Solid understanding of integration, testing, and operational readiness.
• PRINCE2, Agile, or similar project delivery methodology experience.

Instrumental Raman Spectroscopist UPLiFT Salary: £41,344 - £45,479 per annum | 3 Years Fixed-term Contract | Full-time | Closing date: 23rd November 2025 Location: Science and Technology Facilities Council, Rutherford Appleton Laboratory Harwell, Oxfordshire OX11 0DE Come and discover the kind of impact you can make when you work with some of the best facilities and brightest scientists in the world. As part of the Science and Technology Facilities Council (STFC) the Central Laser Facility (CLF) contains many state-of-the-art laser systems and experimental stations, along with expert scientists, engineers and technicians that work with academic and industry users to deliver science across a broad range of fields. We have around 200 staff and are a very friendly, outgoing, externally facing department. We have a welcoming and inclusive culture, and you will find that people will naturally help and support you. About the role The position is to participate in a research project to develop a novel concept combining Spatially Offset Raman Spectroscopy (SORS) and ultrasound for enhanced chemically specific imaging deep inside biological tissue. The full-time position is funded through a recently awarded EPSRC grant for three years. The concerned work will take place at the Central Laser Facility, STFC Rutherford Appleton Laboratory in Oxfordshire, UK and involves close collaboration with the University of Exeter (Prof. Nick Stone). This post will be part of a team of leading scientists working to develop novel solutions to solve clinical needs in patient specific diagnosis and treatment of cancers. Specifically, we seek a postdoctoral research scientist to focus on the development of instrumentation comprising both SORS and Raman technology. Expertise in vibrational spectroscopy is essential. The post will include design, construction, optimisation and day-to-day operation of the instrument. The study will be performed on excised tissue and optical phantoms. The applicant will have experience with data analysis of vibrational spectra. The successful applicant will be able to present information on research progress and outcomes, communicate complex information orally, in writing and electronically and participate in the preparation of proposals and applications to external bodies. A suitable candidate will be a PhD graduate (or near completion) in any of the natural sciences. The candidate will benefit from working in a vibrant internationally leading research environment. Advanced training and researcher development will be provided as part of the programme. Main duties and accountabilities To undertake research to develop the novel analytical instrumentation, including optical design. Writing up research work for publication. Making presentations at national and international conferences and similar events. Dealing with problems which may affect the achievement of research objectives and deadlines. Analysing and interpreting the results of own research and generating original ideas based on outcomes. Using new research techniques and methods. Using initiative and creativity to identify areas for research, developing new research methods and extending the research portfolio. To monitor research budgets as appropriate. To maintain safety in their research environment. Engaging in continuous professional development. Person Specification The following criteria will be assessed at Shortlisting (S), Interview (I) or both (S&I) A PhD in natural sciences (or within 6 months of completion), or equivalent experience. (S) Experience in using vibrational spectroscopy (Raman or IR) and associated data analysis. (S&I) Hands on experience in developing/aligning vibrational spectroscopy instruments (Raman or IR). (S&I) Having a proactive approach to work and to be able to use initiative to work within a scientific environment. (I) Able to work independently and as a part of a team. (S&I) Able to work to tight deadlines. (S&I) Safety awareness. (I) Excellent interpersonal skills, including communication, both written and oral. (S&I) Additional Information Further information is available from Prof. Pavel Matousek (). Our Benefits UK Research and Innovation recognises and values employees as individuals and aim to provide a pay and rewards package that motivates staff to perform to the best of their ability. The reward package includes a flexible working scheme, Defined benefit pension scheme, 30 days annual leave allowance plus 10.5 bank holiday/privilege days and several other benefits. We ask some of the biggest questions in the universe, to answer some of the biggest challenges in the world. Whatever our role, we have the freedom to explore, learn and connect, as part of a community that loves to share knowledge and support one another. As one of Europes largest research organisations, this is a place where theres always something new to learn about the world around us, about your career, but most of all, about yourself. Join us and discover whats possible! Please note, if you will require sponsorship to work in the UK, as part of your sponsorship application, you and any dependants travelling with you, will be required to pay costs directly to The Home Office for the application before you start your role with us. UKRI is normally able to reimburse some, or all of these fees after you have become an employee and this can be discussed with the Hiring Manager. For more information, please visit https://www.gov.uk/skilled-worker-visa/how-much-it-costs or contact

Answer Digital is looking to recruit a Data Engineer to play a vital role in supporting the digital transformation journeys of our clients.

What you’ll be doing

We’re looking for someone who has experience guiding teams and supporting clients to use data to make better decision making. We’re working on some amazing projects across both our Health and Private clients, so if you’re interested in being involved in work that delivers real value then we’d love to hear from you.

What you’ll bring to Answer

Designing and implementing complex data pipelines, leveraging both NoSQL and relational databases.

Develop and manage cloud-based data solutions, ensuring scalability and security.

Lead and mentor junior data engineers, promoting knowledge sharing and professional growth.

Implement and oversee CI/CD pipelines, ensuring efficient deployment of data services.

Proficiency in Python, SQL, and other relevant backend languages.

Utilise backend programming languages effectively for data processing and manipulation.

It would be great if you also had experience in some of these, but if not we’ll help you with them:

Actively participate in the organisation and delivery of our Data Engineer Academy.

Apply advanced scripting skills to automate data processes and integrate ETL workflows.

Engage with business intelligence (BI) tools and techniques to deliver actionable insights.

Advocate and apply best practices in software design patterns, principles, and architecture patterns.

Stay abreast of the latest trends in data engineering, with a focus on healthcare data standards (SNOMED, FHIR, HL7).

Understanding the role of a consultancy and sharing a passion for helping solve our customers problems

The perks of being @ Answer

We’re an Employee-Owned Company. After 12 months – through the Employee Ownership Trust you will be part of the ownership of Answer; a major factor in driving engagement, retention and growth for our people

Flexible annual leave (buy/sell and carry forward)

Company-wide bonus, paid twice a year (and it’s income tax free too!)

Continuous training and development - if you want to learn, we’ll provide the support you need

Flexible Pension - we match your on contributions up to 5%

Regular tech catch ups/hack events - we also encourage external tech events!

A packed social calendar including; Christmas party (partners invited) and Summer away days, monthly and quarterly company team socials.

Free parking at Head Offices in central Leeds, plus Cycle2Work & Green Car Lease schemes to help get you here

The chance to give back – get involved nationally and regionally with partnerships to get people from different backgrounds into tech, as well as lots of charity and community events

Hybrid and flexible working – you can vary your working when and where you work, to allow you to collaborate better, feed your creativity, and take the time and space to focus when you need to

Diversity and Inclusion

At Answer we proudly embrace diversity and inclusion - we want to create a safe environment for everyone to bring their true selves to work. We will do everything we can to support your application; if you require any adjustments to be made to your application or interview process please speak to our recruitment team.

A bit more about us.

Answer Digital is a successful digital transformation consultancy headquartered in Leeds. We’re a company on a fast growth trajectory with a reputation of delivering large-scale, operational critical solutions.

People are at the heart of everything we do - so much so we’re owned by our people. It sets us apart from most digital businesses you’ll meet and defines our culture and values. Our people are invested in everything we do, because we are invested in them.

Don’t believe us? Well check out our Glassdoor and hear what our people have to say!

Office location: Manchester

Hybrid role: 1-day a week in-office in Manchester if within a 1-hour commute | 1-day a month in-office if outside of a 1-hour commute

Salary: up to £50k per annum dependent on experience

Haystack has partnered with this client, a growing company, to find a talented and experienced Node Developer / Engineer to join their team in Manchester.

You will be joining a full-time Node development team, working on a wide range of existing and new projects for their client base.

About You

We are looking for a professional who is passionate about their work, possesses an eye for detail, and has a zeal for well-crafted and tested code. You should be comfortable working on large-scale projects with challenging developments and be keen to learn and progress within a dynamic team.

Key Skills and Experience Required

• Proficient in Node.js
• 2+ years of commercial experience
• Experience with Apollo GraphQL
• Strong understanding of JavaScript and Object-Oriented Programming (OOP)
• Comfortable working with JSON and creating back-end architectures
• Experience with Git
• Ideally, agency experience or comfort working in a fast-paced environment with multiple projects