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Head of Engineering
Verto People
Fareham
Hybrid
Leader
ÂŁ95,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Head of Engineering / Engineering Director / Technical Director required to join an award winning manufacturer of electromechanical products, used in critical applications & harsh environments based in Fareham. Were looking for a Head of Engineering / Engineering Director / Technical Director / NPI Director to lead the technical services department including mechanical design, bid & product management team, electronics lead and COTS. This is a Senior management position where youll have department responsibility (5 direct reports), engineering management & design authority, project management (oversee multiple concurrent projects), bid management, process management and general engineering leadership within a design & manufacturing environment. Experience in a senior leadership position, including Head of Engineering / Engineering Director / Technical Director / NPI Director / Technical Manager within manufacturing is essential. Proven experience managing multidisciplined engineering teams, including mechanical, electromechanical / mechatronic or embedded electronics is essential. Youll be working within a design and NPI environment, working with challenging applications & projects with some of the biggest names within Defence, Automation, Transport, Healthcare, Energy & Communications. Package ÂŁ80,000 - ÂŁ95,000 Bonus 5-10% 25 days holiday plus bank holidays Pension scheme Hybrid Role To manage the technical services departments including mechanical design, bid & product management, electronics lead and COTS teams Multidisciplined applications, mechanical, electrical, electronics and software within Defence, Automation, Transport, Healthcare, Energy & Communications Liaise with customers to improve understanding of current and future technology requirements Participation in the setting of department budget and managing to budget 5 direct reports, 14 total in department Regular review and management of the Skills Matrix Recruitment, training, and performance management Provide expertise for electromechanical applications Management and technical oversight multi-disciplinary projects Compliance & certification as required to international standards e.g. CE, FCC, 60945, DNV-2.4, MIL-STD-810, etc Oversee feasibility analysis, project scoping, resource planning and cost estimating Involvement in key design reviews of developments activities Management and sign-off of contractual and technical change control Design authority for solutions and products from inception to completion Involvement in NPI and new product development Product lifecycle management Continuous improvement across all areas Hybrid working, 3 days a week in the office in Fareham Requirements Senior engineering leadership experience such as Head of Engineering, Technical Manager, Engineering Director, Technical Director, Head of Engineering, NPI Director, Product Development Director, Head of Product Development, Technical Services Manager, Head of Technical Servicesor similar Proven experience managing multidisciplined engineering teams, including mechanical, electromechanical / mechatronic, electrical or knowledge of embedded electronics is essential. Engineering qualification, preferably Degree, however HND, or similar will be considered Ideally experience working with customers & applications in Defence, however Automation, Transport, Healthcare, Energy & Communications will be of interest Willing to be office based 3 days a week in Fareham TPBN1\_UKTJ

Principal Software Engineer
Bright Purple Resourcing
Edinburgh
Hybrid
Senior
Private salary
RECENTLY POSTED

Principal Software Engineer Edinburgh An innovative and well-established med tech company are seeking a proven technical leader to join its R&D team basedin central Edinburgh as a Principal Software Engineer. This is a unique opportunity to play a key role in the development of next-generation patient monitoring and connectivity solutions that make a real difference in clinical environments. What is in it for you: Competitive salary Flexible working 25 days annual leave - which increase in years of service Life insurance Pension Paid charity work days Healthcare Cash plan ... and much more. The Roles: If you are a proven technical leader looking to remain hands on and ship code whilst making key architectural decisions, driving the roadmap, and contributing to building a high performing dev culture ...the Principal role is ideal. You will be part of a cutting-edge company at the forefront of healthcare technology. Contribute to a high-performance culture by maintaining rigorous development standards and documentation. As a Software Engineer, you will be instrumental in designing, and developing complex software systems within a regulated medical technology environment. Thesepositions areideal forseasoned engineers who thrivein collaborative cross-functional development. What We're Looking For: Vast software development experience in C++ Strong background in multi-threaded programming and Linux-based development environments. Experience with Qt/QML or other modern UI frameworks is highly advantageous. Familiarity with regulated industries (medical, aerospace, defence, etc.) is preferred. Experience working with international teams across time zones is a plus. Excellent communication skills. These are outstanding opportunities for a highly motivated engineers to step into a strategic role within a fast-evolving med tech environment. To apply, please submit your up-to-date CV for consideration. Bright Purple is an equal opportunities employer: we are proud to work with clients who share our values of diversity and inclusion in our industry. TPBN1\_UKTJ

Security Systems Engineer
Get Staff
Multiple locations
In office
Junior - Mid
ÂŁ28,000 - ÂŁ43,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Security Systems Engineer Milton Keynes Basic Salary ÂŁ28,000 - ÂŁ43,000 Per Annum

Security Systems Engineer Package Overview:

  • ÂŁ28,000 - ÂŁ43,000 (negotiable based on experience)
  • Opportunities to increase earnings
  • Company vehicle, fuel card, pension scheme, mobile phone, and lapto
  • Monday to Friday (40 hours per week) Full-time, permanent position
  • Excellent training and career progression opportunities
  • Area covered Buckinghamshire, Hertfordshire and Bedfordshire
  • The work is strategically allocated based on each engineer s location

Company Overview Security Systems Engineer

An excellent opportunity has become available within a well-established, growing company in the security industry.

This highly regarded organisation is known for its expertise in designing, installing, and maintaining security systems including CCTV, access control & intruder alarms for commercial, residential and industrial clients.

You will join a team of skilled professionals, with your work carefully planned and allocated to ensure high standards and efficiency. The company offers full training and ongoing support, helping you to develop your career and skills in a supportive environment.

Security Systems Engineer Role and Responsibilities:

  • Install and maintain security systems, including CCTV, access control, intruder alarms, and other related systems.
  • Conduct regular servicing and testing of security systems to ensure their operational effectiveness and compliance with regulations.
  • Fault diagnosis and repair, ensuring systems are fully operational and meet client requirements.
  • Perform system upgrades and modifications to meet changing client needs and updated industry standards.
  • Ensure all work complies with British Standards, health and safety regulations, and company procedures.
  • Maintain accurate records, including service reports, installation logs, and maintenance documentation.
  • Collaborate with other engineers and teams to ensure smooth and efficient project delivery.

Security Systems Engineer Skills & Experience:

  • Strong technical knowledge of security systems, including CCTV, access control & intruder alarms.
  • Proven experience in the installation, maintenance, and servicing of security systems.
  • Excellent fault-finding and problem-solving abilities.
  • Ability to interpret technical drawings and system specifications.
  • Familiarity with British Standards and security industry regulations.
  • Strong organisational and time-management skills.
  • Methodical, detail-oriented approach to work.
  • A commitment to health and safety practices in all tasks.
  • Full UK driving licence or equivalent.
  • Experience with various manufacturers and systems.

Why Apply for This Role?

  • Excellent training and development opportunities
  • Plenty of opportunities to increase your earnings
  • Excellent work life balance
  • Supportive work environment
  • Carefully planned out work schedules
  • Opportunities to train in other areas across the business

DON T MISS OUT ON THIS GREAT OPPORTUNITY APPLY NOW!

Get Staff acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.

Please note: If you have not been contacted within 7 days, your application for this position has been unsuccessful.

Industry

Site Automation Engineer
Omega Resource Group
Warrington
In office
Mid - Senior
ÂŁ55,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Warrington

Circa ÂŁ59,000 + Bonus

Rotating Shift (3 Week Pattern followed by 7 off)

Due to significant investment and automation activities on a large world class manufacturing site, we have a recruitment drive for PLC biased Electrical Controls Engineers. Newly created roles!

Reporting to the Site Controls & Automation Manager, you will be responsible for automation, controls and electrical systems of the production plant.

Key Responsibilities – Site Automation Engineer

Responsible for the development, implementation, documentation, test and maintenance of software, for:

Inverter drives

Programmable safety systems

PLCs

Servo drives

SCADA system

Operator interface (HMI) screens

Train and provide advice to Engineers and Operators as required

PLC alterations & improvements

New installations, including programming of software

Ensuring machines and equipment are safe, working efficiently and fit for purpose

You’ll collaborate across teams and contribute to key improvement projects, while gaining experience with a variety of control systems

Diagnose and troubleshoot complex machine faults to reduce downtime

Develop automation skills and techniques through OEM training

Coach and mentor Maintenance Engineers on control systems

Proactive in detecting, reporting, diagnosing and predicting potential or existing software and electronic issues on all equipment

You’ll be involved in fault-finding, diagnostics, and implementing permanent solutions to ensure safety, quality, and efficiency

Requirements & Qualifications – Site Automation Engineer

Must possess an electrical engineering qualification (HNC/HND Level)

A working knowledge of PLC systems and HMI software

Experience maintaining electrical/control systems on complex process and/or high-speed production equipment

Experience troubleshooting, testing, and repairing instrumentation devices

Experience in PLC touch screen controls and electrical maintenance

Problem solving and root cause analysis experience

PLC programming skills

Time served Electrical Engineer

Automation / Controls apprentice with several years post qualification work experience within a manufacturing environment

HNC in Electrical Engineering or equivalent

Ability to fault find and implement program modifications on a range of PLCs & SCADA

Knowledge of servo drives and inverters

Experience of fault-finding on industrial communication networks

Experience of designing & modifying control circuits and program logic

What we can offer – Site Automation Engineer

Best-in-class learning and development support from day one

Yearly Bonus

Matched Pension up to 12%

An industry competitive salary and benefits package, including company bonus.

25 days holiday + bank holidays with the option to buy additional plus 7 days off every 4 weeks on working pattern

Share save scheme and exceptional reward events

For more information on this role, please contact Andrew Haddon on 01453 796617 or send a copy of your CV to

For details of other opportunities available within your chosen field please visit our website

Role would suit someone with a background as: an electrical maintenance engineer, PLC engineer, Automation Engineer or Electrical Engineer in a manufacturing environment

Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

TPBN1_UKTJ

IT Operations Manager
Ideal Personnel & Recruitment Solutions Limited
Northampton
In office
Senior - Leader
Private salary

Our client has an exciting opportunity for an IT Operations Manager to join their IT Department. The IT Operations Manager is responsible for overseeing the day-to-day operations of firm s IT infrastructure to ensure systems, networks, and services are reliable and secure. This includes leading a team of IT professionals, providing IT support in accordance with their service level agreement, monitoring system performance, troubleshooting issues, managing budgets, and implementing new technologies.

Duties and Responsibilities

  • Support the IT Director with the implementation of the firms IT and AI & Innovation Strategies
  • Collaborate with the Innovation Manager and the Digital Adoption Team members to support innovation projects.
  • Manage IT Operations team members, including performance and training assessments, ensuring the team keep abreast of technology changes and maintain high service standards.
  • Manage, maintain and optimise the firm s on-premises and cloud-based infrastructure.
  • Oversee backup and system security operations in accordance with the firm s policies.
  • Participate in internal and external audits, including ISO27001 and ISO22301.
  • Manage the Cyber Essential Plus accreditation renewals.
  • Develop and document processes and procedures, providing to ensure they are fully implemented within the team.
  • Identify and manage operational risks
  • Manage information technology projects ensuring project deadlines are adhered to
  • Provide hands-on support and participate in the out-of-hours support rota as required
  • Provide support and guidance to stakeholders via help desk
  • Assist the IT Director with the management of IT vendors, contracts, and software licenses
  • Develop IT best practice guides and procedures.
  • Prepare monthly management reports of team/service activities, tasks, and operational metrics

Technical Competencies

  • Microsoft 365 Platform, including Exchange, SharePoint, OneDrive and Office
  • Strong technical knowledge of network and server operating system
  • Experience with support of Windows Operating Systems, SQL Server and Active
  • Directory, including PowerShell scripting
  • Proven experience in IT infrastructure planning, development, and operations
  • Proven experience in server virtualisation and Cloud-based Infrastructure
  • Enterprise Backup, Replication and Business Continuity and Disaster recover
  • mitigation and response
  • Strong understanding of project management principles and practices
  • Strong understanding of Helpdesk and Customer Relations Support systems
  • Strong understanding of Data Security and Cyber Security basics

Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.

Embedded Software Engineer
Certain Advantage
Luton
Hybrid
Mid
ÂŁ80,000

Embedded Software Engineer (C+ +) – Permanent (4 days a week onsite) Certain Advantage is recruiting five Software Engineers to join a well-established and reputable company based in Luton, on a permanent basis. The company: We’re working with a well-established engineering and manufacturing firm based in Luton, renowned for delivering innovative solutions and high-quality products across various industries. With a strong focus on precision, efficiency, and technological advancement, the organisation prides itself on fostering a collaborative work environment that encourages professional growth and excellence. The role / The individual: As a software engineer, you will work within an integrated project team and be responsible for creating high quality and robust designs and code; for fully documenting and recording your work products; keeping them under configuration management and providing plans and progress reports. Strong programming expertise in C++14, with extensive experience using Visual Studio for development, debugging, and performance optimisation. Proven ability to design, implement, and maintain embedded software on RTOS platforms such as VxWorks, including target integration and validation. Strong grasp of Object-Oriented Design (OOD) principles. Strong unit test skills using tools such as MS Test Framework. Experience in interpreting and managing requirements through IBM DOORS, maintaining full traceability from definition to verification. Proven ability to work closely with other teams (i.e. systems), translating requirements into technical deliverables and ensuring alignment with project goals. Demonstrates ownership, attention to detail, and the ability to communicate effectively with both client and internal stakeholders to deliver high-quality outcomes. Visual Studio 2019, VxWorks, IBM DOORS, Azure DevOps, Git Does this sound like your next move? Working with Certain Advantage We go the extra mile to connect top talent with outstanding opportunities. Whether you’re looking to advance your technical career or explore new industries, we’ll help you find the right fit. Explore more roles at (url removed) and register for job alerts and career advice

Embedded C / C++ Software Engineer
Certain Advantage
Stevenage
Hybrid
Mid - Senior
ÂŁ560/day

World Class Defence Organisation based in Stevenage is currently looking to recruit an Embedded C/C++ Software Engineer subcontractor on an initial 6 month contract. Hourly Rate: ÂŁ70.00ph (Umbrella). Overtime Rate: Hours worked over the standard 37 hours per week, will be paid at time and a quarter Location: Stevenage Hybrid / Remote working: The role will likely be onsite 4 days per week. A 4 day working week is OK (Monday to Thursday). Opportunities for occasional remote working. Duration: 6 Months with very likely extension. Contracts are often ongoing and long-term thereafter. IR35 status: Inside IR35 (Umbrella) Interview process: One stage video interview Embedded C / C++ Software Engineer Job Description: The company is a world leader in missile and missile systems looking for a highly capable and adaptable Engineers to join the Development Facility in Stevenage, Hertfordshire. You will be responsible for developing the software through the full lifecycle for safety related real-time systems application software for the next generation of Missile Systems. This is a technical hands-on role working the full software lifecycle. Responsibilities: Responsible for delivering the on-board software for the next generation of Missile Systems. This is a hands-on role and will involve architecting, designing, implementing and testing missile subsystem software to required standards and processes. Minimal: (Good) Authoring Specifications through the full lifecycle: planning, design and test documents. Experience of working with formal requirements capture tool. Requirements Analysis Experience Knowledge of Source Configuration Control Processes (e.g., PVCS, RTC, GIT) Very Good attention to detail. Working with minimal supervision Ability to debug complex problems and be able to produce required documentation to achieve the required safety level. Significant previous experience of developing bare-metal embedded software using C/C++. Working in a team and with members from other disciplines e.g. Systems, Integration, Electronics Required: (Better) Previous experience of development and verification of embedded software developed to high safety integrity level such as DO178C Level B or SIL-4 or equivalent standards. Specification & requirements creation and compliance recording in DOORS. Working knowledge of C/C++ for testing special builds and focussed code reviews. Unit Testing using LDRA, RAPITA or equivalent testing tool. Understanding of Code Coverage and techniques/strategies used to cover/justify shortfall Working in a lab environment with live equipment (PSUs, Scopes, Logic Analysers etc.) conducting system tests. Desirable: (Best) Significant experienced in developing software to DO178C Level B. Knowledge of Defence standards and Micro-controller technologies Testing on Development Cards with a test environment or bare-metal with special builds Experience using RAPITA Systems Tool Suite Experience of Modelling and Ansys SCADE Tool Suite Knowledge and use of ALM such as JIRA or IBM Engineering Workflow Manager Creation and use of Virtual Machines (VMWare) TPBN1\_UKTJ

Network Automation Engineer
Certain Advantage
London
Hybrid
Mid - Senior
Private salary
+11

Network AutomationEngineer Location: London (Hybrid, 3 days per week on-site) Duration: 6 months Rate: Negotiable (DOE) Overview An industry-leading global organisation is driving the automation and standardisation of its network infrastructure and services. Theyre looking for a Network Automation Engineer with strong hands-on experience in Ansible, Python, and network orchestration to help design, build, and integrate automation solutions across a range of enterprise platforms. This role blends network engineering, DevOps, and systems integration ideal for someone comfortable writing automation playbooks and APIs while understanding routing, firewalls, and connectivity fundamentals. Key Responsibilities Design, build, and maintain automation solutions for network and infrastructure systems. Develop Ansible playbooks and reusable automation modules for configuration, orchestration, and provisioning. Configure and integrate Cisco NSO and related orchestration tools to streamline network operations. Build and maintain API-based integrations with systems such as ServiceNow, NetBox, and GitHub. Drive network configuration standardisation using YANG models for routers and switches. Implement and maintain CI/CD pipelines (GitHub Actions / Azure DevOps) for network code delivery. Troubleshoot and optimise automation workflows across hybrid (on-prem and cloud) environments. Collaborate with architects, service owners, and developers to translate requirements into scalable automated solutions. Maintain documentation for designs, processes, and operational procedures. Promote automation, standardisation, and best practices across global teams. Core Technologies Automation & Orchestration: Ansible, Cisco NSO, Terraform, GitOps (GitHub / GitLab / Azure DevOps) Networking & Modelling: YANG, RESTCONF, NETCONF, XML, JSON, Jinja2, NetBox Cloud & Platform: Azure, AWS, RedHat Enterprise Linux, VMware, OpenStack Scripting & Languages: Python, Bash, YAML (Go / PowerShell desirable) CI/CD & Tooling: GitHub Actions, Azure Pipelines, Jenkins, Terraform, ServiceNow Monitoring & Observability: Grafana, Prometheus (desirable) Experience & Requirements Proven experience in network engineering or network automation (WAN, LAN, routing, switching, DNS, DHCP). Hands-on experience developing automation using Ansible and Python . Familiarity with Cisco NSO and YANG modelling or similar orchestration tools. Understanding of network APIs (REST/NETCONF) and data formats ( XML/JSON ). Experience integrating automation into CI/CD pipelines using Git-based workflows. Comfortable working in Linux-based environments (RedHat, CentOS, Ubuntu). Knowledge of cloud networking (Azure / AWS VPCs, Transit Gateways, VPNs). Excellent documentation, troubleshooting, and stakeholder communication skills. Certifications such as Cisco CCNP / DevNet Professional preferred; ITIL desirable. What Youll Work On Standardising and automating global network configurations and connectivity services. Integrating network provisioning with ServiceNow and NetBox. Building the automation layer for hybrid cloud networks (Azure / AWS / on-prem). Creating reusable playbooks, templates, and design artefacts for future deployments. Supporting the organisations transition toward infrastructure-as-code and self-service provisioning . Ideal Candidate Youre an experienced Network Automation Engineer , Network DevOps Engineer , or DevNet Specialist with hands-on expertise in both traditional networking and modern automation practices. Youre fluent in Python , think in APIs , and take pride in transforming manual configurations into efficient, repeatable code. If you're interested and keen to find out more, please apply now with your updated CV and reach out to Tom Johnson at Certain Advantage - Ref: 79585 TPBN1\_UKTJ

AV Multi-Room & Home Automation Engineer
Get Staff
London
In office
Junior - Mid
ÂŁ40,000 - ÂŁ50,000
TECH-AGNOSTIC ROLE

AV Multi-Room & Home Automation Engineer – London - £40,000 - £50,000 Basic Salary Per Annum AV Multi-Room & Home Automation Engineer – Package Overview: \* £40,000 – £50,000 basic (negotiable, depending on experience) \* London (in and around the M25) \* Full-Time, Permanent \* Company Vehicle, Pension, Laptop, Phone \* Overtime available paid at time and a half, \* Team building events & comprehensive training provided AV Multi-Room & Home Automation Engineer Company Overview: We are currently seeking an experienced and motivated AV Multi-Room Engineer / Home Automation Engineer to join a fast growing and highly respected AV integration company, specialising in high end residential and commercial projects across London. This is a fantastic opportunity to become part of a dynamic and forward-thinking business that delivers premium solutions in Audio Visual, Home Cinema, Multi-Room AV, and Home Automation systems for prestigious developments and luxury properties. AV Multi-Room & Home Automation Engineer Role and Responsibilities: \* Carry out the installation, configuration, and commissioning of AV (Audio Visual) and Home Automation systems \* Install and set up equipment such as TVs, projectors, speakers, amplifiers, and smart home devices \* Build and wire AV racks to a high professional standard, including labelling and cable management \* Work with and program Control4, Legrand Arteor & Vantage (experience essential for this position) \* Interpret technical drawings, wiring schematics, and installation plans \* Perform fault-finding and diagnostics to resolve technical issues on-site \* Collaborate closely with project managers, site teams, and end clients \* Ensure all work meets company quality standards and is delivered on time \* Adhere to site health and safety procedures and maintain a clean and safe working environment \* Travel to various sites across London (in and around the M25) AV Multi-Room & Home Automation Engineer Skills and Experience: \* Minimum of 2 years’ experience in the AV & Home Automation industry \* Proven hands-on experience with Control4 systems (essential) \* Strong understanding of multi-room AV, home cinema, and smart home technologies \* Proficient in terminating Cat5/6 cables and AV system integration \* Skilled in AV rack building, cabling, and system labelling \* Confident in fault-finding and resolving technical issues independently \* Good understanding of construction site practices and procedures \* Ability to work under pressure, both independently and as part of a team \* Excellent communication skills, especially in client-facing situations \* Full UK driving licence (required) \* Valid ECS card (required) \* Additional certifications (e.g. IPAF, PASMA, SSSTS, First Aid) are desirable \* Clean DBS/CRB check or willingness to undergo one DON'T MISS OUT ON THIS GREAT OPPORTUNITY - APPLY NOW Get Staff acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers Please note that if you have not been contacted within 7 days, your application for this position has been unsuccessful

C# / C++ Software Engineer
Certain Advantage
Stevenage
Hybrid
Mid
ÂŁ520/day
+1

World Class Defence Organisation is currently looking to recruit a C# / C++ Software Engineer subcontractor on an initial 12 month contract.  The department are happy to consider candidates with a mixture of C# and C++ or someone with just C# experience. Job Title: C# / C++ Software Engineer Rate: £65.00 per hour Location: Stevenage Hybrid / Remote working: The role will be a hybrid role of 3 or 4 days per week onsite Contract: 37 Hours per week Overtime: Hours worked over 37 hours per week will be calculated at ‘time and a quarter’ Duration: 12 Months (initially and then ongoing and long-term thereafter) IR35 status: Inside IR35 (Umbrella) C# / C++ Software Engineer Job Description: WSSE are integral in the development of weapon systems and system architectures, and as a result we have developed a capability supporting developments across the full product life cycle. The team integrate real products, models and synthetic environments to provide visualisations, demonstrations, verification & validation as well as training capability and support. The role support the development of the worlds most advanced defence systems from the initial concept all the way through to in service support and training, using a range of simulation technologies, including digital twins and emulators. Working with Project Leads and Simulation Architects to design and develop simulation components as an end to end representation of a weapon System in a synthetic environment using C#, C++ and integration simulations, supporting a number of industry standards. You will work as part of a heterogeneous agile development team, made up of mixed discipline engineers working in synergy to develop simulations and representations of real equipment. Our approach to software development includes Configuration control Continuous Integration Continuous Delivery or Deployment. Unit testing and test driven development. Skillset / experience required: Proficient in C# / C++ Microsoft Visual Studio, Eclipse, Ability to work from high level/system view into technical detail. Excellent verbal, presentation and written communication skills Knowledge of using Microsoft Windows and Linux operating systems Non-essential: Distributed simulation standards / Protocols (DIS, HLA, DDS) and web services development (JavaScript, Node JS or similar) Military Communications, Datalinks and Interfaces such as 1553/1760 and Ethernet TCP/IP Practical knowledge of System integration principles and processes

Senior Software Engineer
Redline Group Ltd
Leicestershire
In office
Senior
ÂŁ40,000 - ÂŁ65,000

Are you a Software professional with a background in DSP and have exposure to developing 5G applications? If so I'd like to speak with you! A well-established R&D organisation who are also a market leader, are looking to rapidly expand their engineering team and as such are seeking an Embedded Software Engineer to join their development team near Leicestershire. As an Embedded Software Engineer you will have a background in Digital Signal Processing and a working knowledge of communications systems engineering. To successful candidate for the Embedded Software Engineer job will have a mixture of embedded/bare metal experience alongside an understanding of implementing communication signal processing algorithms such as DDCs, filters, FFTs. Skills/Experience required for the Embedded Software Engineer job include: - BEng/BSc or MSc/Meng within Engineering (Ideally Electronics, Telecommunication or similar) - Experience in DSP Algorithm simulation and 5G development - Experience in Bare Metal/ Embedded C - Experience with RF a bonus Experience of the following would be advantageous: - Cross compilers (C++ ARM cross-compiler GCC Version 4.3.3) - FreeRTOS experience - Experience with typical embedded control peripherals (i.E. RAM, Flash, UART, PWM, A/D, CAN, I2C and SPI) - Cortex M3/M4 Microcontrollers or similar. - Experience of efficient implementation of communications DSP algorithms (such as FFT, filtering DDC etc.) In VHDL This is a fantastic opportunity to join a well-established, highly profitable company investing heavily in R&D. This is a great chance for a Embedded Software Engineer to join a consistently growing technology company offering great training and career progression opportunities. To apply for the Embedded Software Engineer job please send your CV to Ricky Wilcocks, (url removed) or phone (phone number removed) or alternatively (phone number removed)

Spotlight
Engineering Manager
Aurora Energy Research
Oxford
Hybrid
Senior
Private salary
TECH-AGNOSTIC ROLE

Department: Internal Technology Location: Oxford, UK Description Based in Oxford, you will join the Internal Technology team as our Engineering Manager — a new and pivotal role supporting the Head of Architecture and Engineering. You will lead and develop a talented group of engineers across the Modern Workplace, Data, and System Specialist teams, ensuring that Aurora continues to deliver secure, reliable, and innovative technology solutions that empower our people and operations. You will focus on people, process, and performance — creating an environment where engineers can thrive, and delivery teams can operate effectively. Acting as a force multiplier for the Head of Architecture and Engineering, you will take ownership of line management, training, and delivery ceremonies, while collaborating on strategy and technical direction. This role will suit someone who has grown from an engineering or solutions architecture background into a leadership position, ideally with experience in the Microsoft ecosystem (M365, Azure, Exchange, Intune, SharePoint, etc) and cloud first environments. Key Responsibilities - Line manage engineers across the Modern Workplace, Data, and System Specialist teams - Take ownership of, run and continuously improve team ceremonies, including sprint planning, stand-ups, and retrospectives - Build and maintain competency frameworks and training plans for each discipline - Work closely with Head of Architecture and Engineering and lead engineers to ensure technical delivery aligns with Aurora’s strategic priorities - Develop and optimise delivery processes to ensure consistency, scalability, and continuous improvement, within engineering teams and in collaboration with the wider Internal Technology department - Serve as a trusted point of escalation for people and performance matters - Partner with the Head of Architecture and Engineering to ensure that the engineering functions operate efficiently, maintaining a strong culture of collaboration and growth alongside the wider Internal Technology department - Support engineers with professional development, including coaching, mentorship, and goal setting - Support engineers in the delivery of technical solutions, drawing on past hands-on experience as an engineer or architect. Ensure effective and proactive escalation to the Head of Architecture and Engineering where required Skills, Knowledge and Expertise Required attributes: - Excellent people leader with a proven track record leading teams and developing high performance culture - Proven experience in engineering or delivery management, ideally across multiple technical disciplines - Previous hands-on experience as an engineer, consultant, or solutions architect - Strong knowledge of Microsoft technologies, particularly M365 and Azure, to deliver internal IT capabilities - Experience running agile ceremonies and improving delivery processes - Excellent interpersonal skills, with the ability to coach, mentor, and resolve challenges constructively - Experience implementing competency frameworks and performance metrics - Highly organised, delivery-focused, and able to prioritise effectively - A collaborative and positive approach to problem-solving Desirable attributes: - Experience in consultancy or professional services environments - Understanding of data engineering practices and business intelligence concepts - Familiarity with enterprise systems such as Salesforce, SAP, or Dynamics 365 F&O - Experience with utilising CI/CD patterns and DevOps tooling to orchestrate configuration across environments - Experience working with Project Managers to deliver broad impact solutions What we offer Some of the benefits we include are: - Private Medical Insurance - Dental Insurance - Parental Support - Salary-Exchange Pension - Employee Assistance Programme (EAP) - Local Oxford Discounts - Cycle-to-work Scheme - Flu Jabs At AER, we are committed to offering flexibility in the way we work. Most of our roles are hybrid with a mix of in-office/home working and potentially adjustable working hours. Let’s discuss what works for you and AER during the interview process. The Company is committed to the principle that no employee or job applicant shall receive unfavourable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, and maternity. To apply, please submit your Résumé / CV, a personal summary, your salary expectations and please inform us of your notice period. Unfortunately, we are unable to accept applications via email, telephone, or social media platforms. To be considered for this position, please submit your application using the link provided. Applications submitted through any other channel will not be reviewed.

Spotlight
Solutions Engineer
Aurora Energy Research
Oxford
Hybrid
Mid - Senior
Private salary
TECH-AGNOSTIC ROLE

Department: Internal Technology Location: Oxford, UK Description Based in our Oxford office, you will join the Modern Workplace Team within Internal Technology. The team is responsible for the design, delivery, continual improvement, and support of the core services that provide Aurora’s staff with the tools and technology needed to perform their best work. Reporting to the Head of Architecture and Engineering, you will focus on the Power Platform, Power Apps, Power Automate, Azure Logic Apps, and related automation and integration technologies. Your role will be to design and deliver solutions that improve productivity, streamline business processes, and enhance collaboration across the organisation. We have an existing suite of Power Platform solutions that require ongoing development and support. In addition, Aurora is adopting Logic Apps as part of its enterprise integration strategy — migrating existing Power Platform integrations and introducing scalable, well-governed automation patterns. You will help shape this transition, ensuring Power Platform remains a valuable tool for citizen developers while establishing strong governance and best practices. You will work directly with business users and Internal Technology colleagues to understand requirements, design effective solutions, and help drive automation and efficiency throughout the organisation. This is an exciting opportunity to join Aurora at a key stage of growth, as we continue to expand internationally and mature our technology landscape to meet the needs of a dynamic, data-driven business. Key Responsibilities - Design, develop, and maintain solutions using Power Platform (Power Apps, Power Automate) and Azure Logic Apps to support automation and integration - Maintain and enhance existing Power Platform applications used across the business - Implement and support Power Platform governance principles defined by the Head of Architecture and Engineering - Work directly with business users to capture requirements, design solutions, and deliver measurable improvements - Collaborate with other Internal Technology teams (Data, System Specialists, Service Delivery, Information Security) to ensure cohesive delivery and ongoing supportability - Support citizen developers and promote best practices in solution design. Take ownership of governance defined in conjunction with the Head of Architecture and Engineering and senior engineers - Migrate system-to-system integrations from Power Platform to Logic Apps where appropriate - Participate in Agile ceremonies and contribute to a culture of collaboration, innovation, and continuous improvement Skills, Knowledge and Expertise Required attributes: - Minimum 2 years’ experience designing and developing solutions with Microsoft Power Platform - Experience working directly with business users to gather requirements and deliver solutions - Proven experience integrating systems via APIs - Excellent time management, organisational skills, and attention to detail - Strong communication and interpersonal skills - Flexible, proactive, and positive — a collaborative team player - Able to work independently to manage priorities and deliver to deadlines - Comfortable engaging with stakeholders at all levels of the business - Delivery-oriented with a “roll up your sleeves” approach - Exceptional problem-solving skills - A passion for technology and how it can be used to solve real business challenges Desirable attributes: - Demonstrable experience working with Azure Logic Apps - Demonstrable experience working with Power BI - Microsoft Certifications in relevant areas - Familiarity of event driven software architecture, integration patterns and serverless solutions - Experience administering or governing Power Platform environments - Familiarity with CI/CD and DevOps tooling to manage configurations across environments - Experience working with any of our Tier 1 systems: Azure, Entra ID, Microsoft 365, Jira, Confluence, Salesforce, SAP SuccessFactors, or Dynamics 365 F&O What we offer Some of the benefits we include are: - Private Medical Insurance - Dental Insurance - Parental Support - Salary-Exchange Pension - Employee Assistance Programme (EAP) - Local Oxford Discounts - Cycle-to-work Scheme - Flu Jabs At AER, we are committed to offering flexibility in the way we work. Most of our roles are hybrid with a mix of in-office/home working and potentially adjustable working hours. Let’s discuss what works for you and AER during the interview process. The Company is committed to the principle that no employee or job applicant shall receive unfavourable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, and maternity. To apply, please submit your Résumé / CV, a personal summary, your salary expectations and please inform us of your notice period. Unfortunately, we are unable to accept applications via email, telephone, or social media platforms. To be considered for this position, please submit your application using the link provided. Applications submitted through any other channel will not be reviewed.

Junior Software Engineer
Haystack - Partnerships
London
Fully remote
Junior
ÂŁ35,000 - ÂŁ55,000

_Haystack is working with a direct employer on this opportunity_ Junior Full-Stack Software Engineer (React / TypeScript) 💰 £35k - £55k DOE 📍 Hybrid – London or Remote (UK) We’re working with a high-growth SaaS startup that’s scaling fast and looking for a Junior Full-Stack Engineer to join their product team. This is a chance to work in an environment where ideas move quickly, code ships daily, and your work directly impacts thousands of users. You’ll collaborate with experienced engineers, product designers, and founders who care deeply about great code, great culture, and building something that genuinely changes how people work. What You’ll Do - Build and maintain modern, responsive web applications using React + TypeScript. - Work on Node.js microservices and contribute to scalable backend APIs. - Collaborate with product and design teams to turn concepts into working features. - Write clean, testable, and maintainable code across the full stack. - Participate in code reviews, sprints, and product demos in a fast-paced, startup environment. - Get hands-on exposure to AWS, Docker, GraphQL, and CI/CD pipelines. What You’ll Bring - 1+ year of experience (commercial or project-based) with React and TypeScript. - Basic understanding of Node.js and MongoDB. - Passion for building products end-to-end and learning modern frameworks. - Curiosity, creativity, and a startup mindset — you enjoy solving real problems with real code. - A collaborative, team-first attitude and eagerness to learn from senior engineers. Why It’s a Great Move 🚀 Work directly with founders and engineers shaping the next big product in their industry. 🧠 Access to mentorship, code reviews, and a clear growth pathway. 🏡 Flexible hybrid working (office HQ in Newcastle, remote welcome). 📚 Personal development budget and the latest dev tools. ❤️ Culture built on trust, ownership, and speed — no bureaucracy, just great engineering. If you’re a hands-on developer ready to learn fast, ship fast, and grow with a company that’s going places, we’d love to hear from you. 📩 Apply now and join one of the UK’s most exciting early-stage tech teams.

Scala Developer
Haystack - Partnerships
London
Fully remote
Mid - Senior
ÂŁ70,000 - ÂŁ100,000

_Haystack is working with a direct employer on this opportunity._ Company We are using AI Agents to transform customer experience for ecommerce brands. With a proprietary approach to agentic AI, we have a unique opportunity to become the undisputed leader in our industry. We’re looking for excellent candidates to join our dedicated, thoughtful, and hardworking team to help us achieve that goal. We are a global company with offices in London, New York, and people across the world. Our customers include some of the biggest names in retail including On, Rapha, Air Up, Holland & Barrett, AllSaints, Honeylove, and Clarins. Role We are looking for an experienced software engineer to help us build our product. You will be working on the platform and backend services of the product and also the middle layer that sits between third party customer support tools and our proprietary AI platform. We value autonomy, excellence, pragmatism and impact. Responsibilities include: - Building microservices for our no-code platform, analytics, admin console, data management functionality and others - Designing and implementing maintainable and scalable architecture for consuming and providing APIs - Integrating with 3rd party systems Required Experience - Scala (3+ years of real, hands-on experience in Scala in a professional environment) - Functional programming and hands-on experience with functional programming libraries - Experience developing HTTP RESTful APIs - Excellent knowledge of SQL and relational databases (PostgreSQL) - Knowledge of Terraform (hands-on experience), Docker, AWS - Experience building and deploying microservices-based architectures - We use a functional Scala stack, primarily built on the Typelevel ecosystem, including: http4s, Circe, Cats, Cats Effect, FS2, Monix, and Slick. Interview Process - Our interview process is designed to be clear, fair, and human — just like how we work day to day. - Intro Call (40 mins) — A relaxed chat to learn more about you and share what we’re building. - Technical Stage — Show us how you think and solve problems, including a take-home challenge. - Culture Stage — We’ll explore how you collaborate, communicate, and align with our team values. - Final Chat — Meet a senior team member to discuss long-term goals and mutual fit. - We keep things efficient and most candidates complete all stages within 2–3 weeks. Benefits 🚀 Thrive in a dynamic start-up culture 💰 £80k - £100k annual salary depending on experience 📈 Stock options 🏝️ 34 days off — 25 annual + 8 public + your birthday! 🎳 Quarterly team socials & perks 💪 Stay fit with a $210 monthly fitness stipend or Third Space membership 🎉 Celebrate your birthday with a day off! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Freelance UX Designer
Automated Creative
United Kingdom
Fully remote
Senior - Leader
Private salary

(2-6 days per month, flexing to business needs) We're looking for a strategic, hands-on UX Designer with experience in ad tech platforms, particularly in areas like dynamic creative optimisation (DCO) and creative effectiveness tools. You’ll help shape user journeys and interface design for our proprietary technology, ensuring our platform is intuitive, high-performing, and loved by creative, media, and strategy teams alike. Responsibilities: - Lead UX design for features related to creative performance analysis, DCO workflows, and campaign setup. - Translate complex technical functionality into clean, usable interfaces. - Collaborate with product, strategy, and dev teams to wireframe, prototype, and iterate. Requirements: - Proven experience designing for ad tech, martech, or creative optimisation platforms. - Strong understanding of DCO, media creative workflows, and performance analytics. - Portfolio showcasing intuitive UX for complex B2B tools or dashboards. - Proficiency with Figma, Sketch, Lovable or similar tools. - Able to work independently and integrate into fast-paced, cross-functional teams.

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Full Stack Engineer
Footy.com
Gateshead
Hybrid
Senior
Private salary
+2

About Footy We are a trusted content, marketing and referral partner, working with the world’s leading sports manufacturers and retailers. We connect our ever growing audience of relevant consumers to retailers and manufacturers through our website, social media platforms, emails and community focus groups. Our website uses big data, analytics, and machine learning to aggregate the best products and prices from sport and fashion partners. We save our customers time and money by displaying the best deals and expert product guides, in one convenient place. Our Technology The technology at play in our business consists of many microservices including data ingestion pipelines and APIs written in C#, a frontend website using NodeJs + Next.js (React), large Machine Learning models that assist in determining different attributes from product imagery such as product type and colour determination. We also have different services for alerting users on the best deals available and many more. Responsibilities - Assist our technical lead with all aspects of our back end systems, we use AWS Kubernetes and Mongo. There are significant learning opportunities to work with some great tech. - Another central part of this role will be helping to maintain our feed service. This will include helping to develop new ways to ingest data, maintaining our feed service and making sure we are ingesting data in the best way. - Participate in code reviews to maintain code quality and ensure best practices. - Contribute to documentation (project brief, light touch documents, detailed design and technical specification) as and when required. - Keeping up to date with industry trends and developments. - Updating work schedules and performing troubleshooting as required. - Being transparent with the team about challenges, failures, and successes. - Always have an approach of continuous improvement, optimising for maximum performance, scalability, and responsiveness. Requirements - Excellent technical, diagnostic, and troubleshooting skills. - Strong leadership and organizational abilities. - Willingness to build professional relationships with staff and clients. - Excellent communication, motivational, and interpersonal skills. - Experience in the following areas would be desirable - Node.js - c# (.net 7) - Next.JS - ReactJS - MongoDB - Git - CSS - html - JavaScript - AWS - Kubernetes

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Model Developer
Aurora Energy Research
Oxford
Hybrid
Mid
Private salary
TECH-AGNOSTIC ROLE

We’re looking for a Model Developer to help us build and maintain the Python codebase behind Aurora’s Origin and Chronos modelling software products. You’ll work in a collaborative engineering environment, owning feature development and improving code quality, maintainability, and developer experience in the model stack used across our business. You will collaborate with your colleagues in the Modelling team to define practical methodologies, with your focus being on turning these approaches into robust, well‑tested, scalable software. You’ll thrive here if you enjoy writing clean, maintainable Python, shaping libraries and packages other teams rely on, and raising engineering standards (TDD, CI/CD, reviews, readability) across a large, shared codebase. The position suits an individual with 3+ years of experience in software development who is interested in a career applying software engineering techniques to modelling software solutions. Key Responsibilities - Design, implement, and maintain Python modules/packages in the modelling codebase; own components over time and steward their quality and usability for other teams. - Translate modelling methods into production‑quality code, collaborating with method owners in the Modelling team; ensure implementations are readable, tested, and traceable. - Improve code quality and developer experience by refactoring for clarity, strengthening interfaces and simplifying implementations. - Champion automated testing and TDD; driving the adoption of modern software engineering practices in the model development team. - Participate in code reviews and technical design discussions - Identifying and addressing architectural bottlenecks and opportunities to improve scalability and developer experience What we are looking for Required Attributes - Professional Python experience (3+ years) in a commercial, team‑based software environment, delivering components used by other teams/customers - Strong software engineering fundamentals - Comfortable collaborating with Modelling, Research, and Product teams to implement methods as robust, maintainable code; motivated to raise standards for others - A relevant degree in a quantitative field such as Mathematics, Physics, Engineering, or Computer Science - An interest in working in the energy/decarbonization sector Desirable Attributes - Experience building software using Test Driven Development and Continuous Delivery - Experience developing modelling or simulation software, or with mathematical optimisation (LPs/MIPs) - particularly in the energy industry - Experience stewarding internal libraries/SDKs, packaging (pyproject.toml, Poetry/uv) and dependency management at scale - Experience in managing or mentoring junior colleagues What we offer Some of the benefits we include are: - Private Medical Insurance - Dental Insurance - Parental Support - Salary-Exchange Pension - Employee Assistance Programme (EAP) - Local Oxford Discounts - Cycle-to-work Scheme - Flu Jabs At AER, we are committed to offering flexibility in the way we work. Most of our roles are hybrid with a mix of in-office/home working and potentially adjustable working hours. Let’s discuss what works for you and AER during the interview process. The Company is committed to the principle that no employee or job applicant shall receive unfavourable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy and maternity. To apply, please submit your Résumé / CV, a personal summary, your salary expectations and please inform us of your notice period. Unfortunately, we are unable to accept applications via email, telephone, or social media platforms. To be considered for this position, please submit your application using the link provided. Applications submitted through any other channel will not be reviewed. About Aurora Energy Research From its academic roots, Aurora Energy Research is a thriving, rapidly growing company, currently serving over 600 of the world’s most influential energy sector participants, including utilities, investors, and governments. While we constantly strive to reach new markets and diversify our product portfolio, we are already active across the globe in Asia-Pacific, Latin America, Europe, and North America, working with leading organisations to provide comprehensive market intelligence, bespoke analytic and advisory services, and cutting-edge software. We are a diverse team of experts with vast energy, financial, and consulting backgrounds, covering power, hydrogen, carbon, and fossil commodities. With this, we provide data-driven intelligence to fuel strategic decisions in the global energy transformation

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Software Engineer (Full-Stack)
TryHackMe
United Kingdom
Fully remote
Mid
Private salary

TryHackMe is the fastest-growing online cyber security training platform. Our mission is to make learning and teaching cyber security easier by providing gamified security exercises and challenges. Having only been around for handful of years, we've grown to more than 5 million community members and our growth isn't slowing down! 🥷 We’re growing to be an AI-first company, you can read more about what this means here... The Role We're looking for a Full-Stack Engineer to help us scale TryHackMe to support millions of aspiring security practitioners to learn about cyber security. Your role will involve everything from maintaining the current code base to developing awesome features to support our users. This exciting position will focus on growth engineering work, bringing concepts from ideation to completion through quick iterations and a cycle of build-measure-learn. You must be comfortable working in a small team (two engineers, a product manager, and a designer). The responsibilities for this role will include: - Designing and implementing software solutions that meet business requirements across TryHackMe considering scalability, reliability, and security - Collaborating with product managers, designers, tech leads and developers on project plans and technical execution - Mentoring and coaching developers, providing technical guidance and feedback - Participate in code reviews, design reviews, and other engineering meetings, providing feedback to ensure code quality and alignment with TryHackMe technical standards. - Writing high-quality, maintainable code using modern programming languages and frameworks (e.g., JavaScript, Typescript, NodeJS, ReactJS, MongoDB, ExpressJS) - Developing and maintaining databases and data models, as well as creating and optimising queries - Monitoring and analysing system performance to identify and resolve bottlenecks and issues - Staying up-to-date with emerging trends and technologies in software development and sharing knowledge with the team - Participating in Agile development methodologies, including sprint planning, stand-ups, and retrospectives - Contributing to the continuous improvement of software development processes and practices. Skills & Requirements: - Ideally 3+ years of experience within software engineering including back and front end development - Experience in hands-on software engineering within a startup or scale-up SaaS environment - Experience leading a Software Engineering Team - Relevant hands-on experience with the following technologies: Git, NodeJS, CSS, HTML, Javascript, React, Typescript, Redux, MongoDB, AWS - (MERN stack) - Strong understanding of software architecture and design principles - Experience with continuous integration and continuous delivery (CI/CD) pipelines - Knowledge of cloud computing platforms such as AWS, Azure and Google cloud - Excellent understanding of software development methodologies, including Agile and Scrum - Interest in cyber security or edtech industries - Strong leadership, problem-solving skills and be comfortable communicating in English Benefits & Perks - 💸 Salary - We hire across 35+ countries. We determine salaries based on Geographic Location, Seniority, Interview Performance, and Market Rates using leading compensation benchmarking tools. - 🚣 100% Remote - In a fully digital world, work from anywhere you want! - 🕒 Flexi Time - Choose your own hours as long as you have at least 4 hours of overlap with the UK timezone (from 8am - 6pm) - 💻 Tools - a dedicated work laptop + any accessories you need to do your best work. - 👕 Swag Pack - start your TryHackMe journey with a branded swag bundle! - 💪 Personal Development - £2,500 training budget to acquire certifications, and more. - ⛱️ Company Retreat - an annual company retreat, fully paid for by us! - 🍕 Lunch on us - whether you're a pizza-lover, salad obsessed or a big sushi fan, TryHackMe will cover the cost of your lunch order during our recurring company virtual lunches. - 🧡 Health Insurance - if you're in a country that doesn't have public health care. - 🍼 Enhanced Maternity & Paternity- an enhanced package on top of statutory requirements. - 💸 Pension - TryHackMe makes it easy to save money for your retirement. Our Hiring Process Stage 1: Intro to learn more about you, and vice versa! Stage 2: Interview with our Software Engineering Management Stage 3: Live-Coding Challenge with Engineers Stage 4: Culture Fit call with one of our Co Founders

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Junior Support Analyst
OTCX
Newcastle upon Tyne
Hybrid
Graduate - Junior
Private salary
TECH-AGNOSTIC ROLE

OTCX OVERVIEW OTCX is an independently owned, broker neutral and multi-dealer Request for Quote (RFQ) platform. The platform provides a MiFID II best-execution solution for derivatives with extensive coverage for OTC Structured Products, Interest Rate and Equity Derivatives. Traditionally trading an OTC product is manual, slow, and error prone. Traders, clients, operations, compliance and regulators have very little visibility on the whole process. After electronic revolutions in the equity and FX space, OTCX is making the derivative markets more accessible and efficient. OTCX is in a strong growth phase expanding across regions on our 2 business lines. As part of that growth, we are looking to reinforce the support team. THE TEAM We are responsible for building a community of loyal users around a product and service they love. This involves knowing the market and listening to our clients to create and build solutions that solve their problems and drive revenue for OTCX. As a team we are responsible for setting the long-term vision and strategy for our products, for communicating the strategy externally and internally, for supporting sales and clients throughout the on-boarding process (from the first conversation to post go-live), to prioritise the development pipeline and work with the engineering team to deliver the pipeline. WHAT IS THE ROLE? As a junior support analyst your main role will be to assist both buyside and sell-side customers with queries when using our products and services. Your responsibilities include resolving customer queries, recommending solutions, and guiding users through features. To be successful in this role, you should be an excellent communicator willing to help our customers. Ultimately, you will help establish our reputation as a company offering excellent support from sales to post-sales. Working alongside technical and business areas of OTCX, you will also be responsible for providing feedback and assisting in testing new initiatives, which we will provide to our end users. YOUR RESPONSIBILITIES • Respond to customer queries effectively and efficiently via phone, email or chat • To update and document external client issues and own and prioritise the list of open cases and coordinate the responses for 2nd and 3rd line support questions • Help customers use specific features as needed • Analyse and report product bugs and follow-up with customers once fixed • Create and maintain user FAQs • Setup new clients and users logins • Maintain and improve approval processes for user on-boarding • Ensure the quality of data on users is consistent and up to date in OTCX • Gather customer feedback and share with product, sales, marketing teams • Produce monthly user and activity reports • Create and maintain up-to-date lists of users/client coverage for existing and prospects • To maintain error logs in coordination with Technology MANDATORY SKILL SET • Excellent communication, listening and questioning skills • Good knowledge of Outlook / Excel / Word • Preferably prior experience in a support role technology / software / financial services • Be able to multi-task and have excellent time management and prioritisation skills • Perform well under pressure and provide timely and accurate solutions to system problems KEY BEHAVIOURS • A team player keen to help and solve our customers’ challenges • Analytical and attentive to detail • Personable and approachable, with an enthusiastic and motivational nature • Diplomatic and patient when handling tough cases • Ability to multi-task and stay organised under pressure • Know when to identify and escalate conflicting requirements BENEFITS • 25 days annual leave, plus bank holidays • Bank holidays • Car Parking (On a first come basis) • Discretionary performance bonus • Employee Assistance Programme • Flexible working • Life Insurance (5X Salary) • Pension scheme • Private Medical Insurance • Salary sacrifice Bike to Work Scheme • Salary Sacrifice Electric Car Scheme

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Technology Consulting Academy
Answer Digital
Multiple locations
Hybrid
Graduate - Junior
ÂŁ27,000 - ÂŁ30,000
TECH-AGNOSTIC ROLE

About the job Who are Answer Digital? Answer Digital are a proudly Employee-Owned digital transformation consultancy headquartered in Leeds. We’ve delivered large-scale, cutting edge and life saving digital solutions in both the private and healthcare sectors. After a period of huge growth, we’re looking to invest in our people with our first hybrid Technology Consulting Academy. We’re passionate about investing in our people, so much so that “Nurturation” is one of our core values (our way of nurturing growth through collaboration!). Our Academy We’re looking for motivated and ambitious people to join our Technology Consulting Academy. You’ll be employed with us from Day 1 and the programme has been designed by our talented consultants to accelerate the professional development of great people. The Academy will cover all our technical capabilities to a high level, specialising more as the academy progresses. By the time the Academy is complete, you’ll have all the skills and knowledge to play a pivotal role on one of our projects, helping build solutions for our clients across Software and DevOps Engineering, Data Engineering and Quality Assurance. Academy Structure: What to expect With a blend of workshops, mentored coaching sessions and self guided learning, the Academy will cover: - The fundamentals of the Software Development Lifecycle - Proficient application of Agile methodologies within a professional environment (e.g. Scrum, Kanban, Lean). - Training in core technologies used across our technical capabilities including - Programming Languages (.Net, Javascript, Python) - Database and Data technology (SQL, Pyspark, ETL, Snowflake, Data Architecture, warehouses and lakehouses) - DevOps and Cloud Technologies (Azure and AWS, CI/CD, Terraform and Docker) - Test Frameworks (Cypress, Accessibility and Performance testing) - Include upskilling in emerging AI technologies and their application in software, date and quality assurance engineering. - Strategies for fostering personal development and navigating career progression. You will also be integrated into the broader Answer Digital community, engaging with professionals across various disciplines and industry sectors, with plenty of opportunity to learn. As the Academy approaches its conclusion, you will complete a series of analytical tasks and presentations for your Academy Coach. The Academy culminates in a 2-3 week assignment undertaken alongside an experienced consultant on a live project, followed by a formal presentation of their work to the wider Answer Digital community. After completing the Academy, you will join one of our technical capabilities supporting our clients to deliver great outcomes. What you’ll bring to Answer For us, this isn’t about the jobs you’ve had but the experience you’ve gained along the way though in order to succeed you’ll need; - Either hands on experience or a qualification in a Technology field (such a tech bootcamp, a computer science degree, a tech apprenticeship etc.) or a Data field (a role involving processing/manipulating large data sets or a mathematics degree etc.) - Demonstrated interest and experience within the Information Technology sector. - Someone who constantly challenges assumptions, solves problems and focuses on the details to get things right. - A great communicator, being able to articulate problems to our clients and how we can solve them. This could come from working in tech already, a career changer with lots of transferable skills or someone from academia, who’s had plenty of experience with the above - either way, we’d love to hear from you! It would be great if you also had experience in some of these, but if not we’ll help you with them: - Experience working in multidisciplinary teams to build something great. - Practical, hands-on experience working on Agile projects with .Net, Javascript, Python, SQL etc.. About you This isn’t just about your experience, we’re investing in you as a person and you’ll be set up for success if you have: - A genuine commitment to developing a career in technology and digital transformation - A passion for continuous learning and professional development. - Great communication skills, encompassing the ability to interact confidently with diverse individuals and groups at all organisational levels, and to adapt how you communicate to suit your audience. - A strong focus on achieving positive outcomes for both end-users and clients. - A collaborative and team-oriented approach to work. - Commercial experience or the understanding of commercial impacts to project work - Effective time management skills and the ability to prioritise The perks of being at Answer - We’re an Employee-Owned Company. After 12 months – through the Employee Ownership Trust you will be part of the ownership of Answer; a major factor in driving engagement, retention and growth for our people. - Competitive salary, starting at £27,500 and increasing to £30,000 after the Academy. - Flexible annual leave (buy/sell and carry forward). - Twice a year income-tax free bonus if company-wide performance targets are met - we’re all in this together - Continuous training and development - if you want to learn, we’ll provide all the support you need. - Flexible Pension - we match your own contributions up to 5% - A flexible Healthcare cash plan so you can fund the care you value most. - A packed social calendar including; end of year party and Summer away days, monthly and quarterly company team socials. - Free parking at Head Offices in central Leeds, plus Cycle2Work & Green Car Lease schemes to help get you here. - The chance to give back – get involved nationally and regionally with partnerships to get people from different backgrounds into tech, as well as lots of charity and community events. - Hybrid and flexible working – you can vary your working when and where you work, to allow you to collaborate better, feed your creativity, and take the time and space to focus when you need to. Diversity and Inclusion At Answer we proudly embrace diversity and inclusion - we want to create a safe environment for everyone to bring their true selves to work. We will do everything we can to support your application. If you require any adjustments to be made to your application (whether that’s support with our interview questions, adjusting how we interview, or financial support with our hiring process) then please speak to Jonny Hiles, TA Lead (jonny.hiles@answerdigital.com) Our Interview Process - We pride ourselves on having a fair but flexible recruitment process, we want to create a platform where you can show us your best. For us, keeping it simple means you can focus on understanding if our people, values and the work we do are right for you. Our typical process can be broken down into 3 stages; - Application Process: Depending on the volume of applications, our process may involve a couple of assessments. We focus on your inherent ability rather than your CV. That's why the application includes an analytical thinking and problem solving exercise. We want to assess your capacity for analytic thinking and problem-solving—skills that are crucial for a successful career with us. - Recruiter call: This will be with a member of the recruitment team, and normally lasts 15-30 minutes. We will talk to you about Answer Digital, the type of work we do, and an overview of the role. We’ll ask you some questions about your current situation and why you’re interested in working here. Here, we'd advise asking any questions about our people, such as our culture, career progression, or approach to flexible working. - Skills based interview: This interview will be with 2 people, normally from the team you’re applying to work with and roughly lasts an hour. This interview will involve questions around your experience, the skills you’ve gained and the work you’ve done. We’ll also ask questions about the role and challenges you might face and how you’d face them. Here, we’d recommend asking questions about the role, the day to day responsibilities and what life in the team is like. - Cultural/Value interview: The final interview stage is an hour-long discussion with two members of our Leadership team (either Directors or Capability Leads). This interview is a two-way conversation, as much about you assessing if Answer is the right fit for you as it is about us assessing your fit with Answer. The focus will be on our culture and values. We'll discuss what our values mean to us, and we want to understand what values are important to you and how you like to work. We strongly encourage you to ask any questions you have about Answer as a business, including our business model and our ambitious growth plans.

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