Salary: 50,000 - 90,000 (depending on experience). Must be eligible for Security Clearance.

We’re working with a growing, well-backed ServiceNow specialist that’s investing heavily in its Risk and Security capability, and they’re looking to bring in strong IRM and SecOps talent to support a healthy pipeline of projects across the UK.

This isn’t just another delivery role; you’ll be front and centre with clients, helping them shape and implement robust, scalable solutions across IRM (Risk, Policy & Compliance, Vendor Risk, Audit) and SecOps (SIR, VR, Threat Intelligence, etc). You’ll be trusted to lead conversations, challenge thinking where needed, and deliver solutions that actually land and add value, not just tick boxes.

It’s a great opportunity if you want more ownership, more variety, and the chance to work on genuinely interesting programmes across regulated and security-conscious environments. You’ll be joining a team that knows the platform inside out, but still gives you the space to bring ideas and do things properly.

The role is predominantly remote with occasional client site visits when needed. UK Security Clearance (or eligibility) is important given the nature of the work.

On offer is a strong package with salaries up to 90k depending on platform and module experience/specialism, alongside a solid benefits package including pension, private healthcare, and generous annual leave.

What you’ll be doing

You’ll be working closely with clients to understand their risk and security challenges, leading workshops, shaping requirements, and delivering end-to-end ServiceNow IRM and/or SecOps solutions. From initial design through to build and implementation, you’ll play a key role in ensuring solutions are scalable, user-friendly, and aligned to best practice. You’ll also contribute to continuous improvement across projects, helping clients get more from their platform over time.

What we’re looking for

Experience delivering ServiceNow projects in a client-facing capacity
Strong exposure to IRM (Risk Management, Policy & Compliance, Vendor Risk, Audit) and/or SecOps
Solid understanding of ServiceNow best practice and platform capabilities
ServiceNow certifications (CSA and/or CIS preferred)
Comfortable running workshops and engaging with stakeholders at all levels
Strong technical capability - configuration, customisation, and solution design

If you’re at the point where you want more impact, more autonomy, and better projects to get stuck into, this is well worth a conversation.

Looking to move quickly on this so send your CV in for immediate consideration.

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

M365 Lead - London (hybrid 1dpw) - £75K+ - Permanent role

Lead a small team and manage external partners to ensure the successful delivery of multiple projects across a multi-year M365 transformation.

Based in London, this financial services business is engaged in a large and complex cloud transformation. As part of that work, they have a multi-year roadmap for M365. With a small internal team and third party offshore partners delivering the bulk of the technical work, they are looking for an experienced candidate to join them to lead the team and manage the partners.

You’ll need to be an experienced candidate with deep technical know-how across the M365 landscape; Exchange, Sharepoint, InTune, SCCM, Teams and AVD plus other relevant technologies. You’ll have had previous experience of implementing 365, and migrating from existing on-prem systems into new cloud environments.

You don’t need to have had significant managerial experience - this is an opportunity to grow your skills in that area - but working directly with stakeholders, challenging and managing the work of external vendors, and scoping and agreeing roadmaps will be a core part of your skill set, alongside your technical capability.

The role is London based - you’ll need to be in the office once every week or two. It’s a permanent role and will pay around £75K base.

For more details, and a confidential discussion, please contact Justin Sleep with a copy of your resume.

Liverpool (Hybrid) 75,000 We're working with a growing UK business looking to hire a Cyber Security Operations Manager to take full ownership of its security operations function, ensuring the organisation is protected, resilient, and continuously improving against an increasingly complex threat landscape. This is a high-impact position where you'll lead the security operations function end-to-end, driving improvements across threat detection, incident response, and overall security posture within a complex, evolving environment. The Role You'll take ownership of security operations, ensuring the business is protected against evolving threats while continuously improving processes, tooling, and team capability. Key responsibilities include: Leading the day-to-day operations of the Security Operations function, including oversight of any outsourced SOC Managing the full incident response lifecycle (detection through to recovery and post-incident review) Overseeing threat detection, vulnerability management, and cyber defence capabilities Driving improvements across SIEM, SOAR, EDR/XDR, and security tooling Ensuring robust monitoring, alerting, and response across cloud, network, and endpoint environments Partnering with Infrastructure, Cloud, and Risk teams to strengthen security across the business Leading and developing a team of cyber engineers and analysts Driving automation initiatives to improve response times and operational efficiency Supporting governance, compliance, and audit requirements Reporting on security performance, risks, and KPIs to senior stakeholders What We're Looking For Proven experience leading a Security Operations or SOC function Strong understanding of SIEM, SOAR, EDR/XDR, IDS/IPS, and security tooling Experience managing incident response and threat management in complex environments Strong knowledge of frameworks such as NIST, ISO 27001, or CIS Controls Experience working in cloud environments (Azure, AWS, or GCP) Strong leadership and stakeholder management skills Ability to balance hands-on technical understanding with strategic oversight Why Join? Opportunity to lead and shape the security operations function High visibility role across technology and leadership teams Business actively investing in cyber security and resilience If you're looking for a role where you can lead, influence, and strengthen cyber security at scale, we'd love to hear from you. Apply today with your most up to date CV. BH36094

Location: Ringwood, Hampshire, + Hybrid Home Working

Salary: £26,099 + Profit Share + Benefits

Hours: 37.5 hours per week; Full-Time

The Role

You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers. This is a fantastic career opportunity for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle.

Skills and Experience

To succeed in this role, you will require a strong enthusiasm for IT, a willingness to develop skills in troubleshooting and problem-solving, and the ability to deliver exceptional customer service.

This role is subject to a clear standard DBS check being received.

The Package:

• Ongoing training and support
• Role-specific training is available through Microsoft Learn
• Company Profit Share (first £3,600 is tax free)
• 22 days annual leave plus bank holidays, increasing with length of service
• Birthday as additional paid leave
• Additional paid leave (dependent on company performance)
• Company sick pay policy
• Pension Scheme
• Private Medical Insurance including dental
• Free Parking
• Hybrid Working
• Progression opportunities
• Fresh fruit, the occasional pizza and a posh coffee machine!

Trusted Technology Partnership

Trusted Technology Partnership is specialist provider of IT Infrastructure and Support Services for over 25 years.

We are an Employee Ownership Trust, a growing company and a recent winner of the South Coast Tech Awards, Leadership Team of the Year 2023.

Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy.

We encourage our colleagues to progress, including into other teams and departments.

Join our friendly company with a great team and positive company culture. We offer hybrid working at home and in our purpose-built office.

Assistant System Engineer - Networks and Security Hybrid - with 1 day a week in our Canning Town office - E16
Telent are currently recruiting for an Assistant Systems Engineer to join the Transport side of their business - this is a permanent positon based from our office near Canning Town, you will ideally attend the office at least 1 day a week (E16)
The assistant system engineer will work in a small team that supports both the projects team and maintenance team delivering works across London Underground and Network Rail systems.
We would be delighted to hear from you if you have the following experience:

• An interest in Cyber Security

• Looking to build on your education/studies - degree, HND - Networks

• Keen to build experience with producing or maintaining Cyber security processes and procedures

• Looking to gain experience with maintaining and configuring firewalls including Cisco and Juniper.

• Learning how to design, build, test and maintain network equipment, including Switches, Routers and firewalls

• As well as Windows Server architectures
  Role Profile:

• The role will be to work with the network and security team who focus on - You will have the opportunity to build on any Cyber Security degree or education you have gained and learning about the building and maintaining, network and security systems

• Learning how to produce system design documentation

• Creating Cyber Security documentation and processes

• The assistant system engineer will learn how to support the creation of cyber security documentation to meet customers standards

• You will be supported and mentored by the project team and learn how to design test and deliver network upgrades for our customers
  Business Operations Skills - Qualifications:

• HND or above in an engineering/Computer discipline - ideally Networks and a keen interest to develop the skills and experience gained during your studies with a focus on Cyber Security.
  Behavioural Requirements:

• You will be an effective communicator (both written and verbal)

• Keen to learn and develop on your education within IT/Networks/Technology

• Demonstrable emotional intelligence to communicate effectively and positively with customers and colleagues in a challenging environment
  Excellent employee benefits:
  Telent is committed to ensuring that we offer industry leading career opportunities, salary and benefits packages. Join us and you can expect to receive:

• 26 days holiday, plus public holidays, plus the option to buy or sell five days each year

• Company pension scheme

• A range of family friendly policies

• Occupational health support

London (Hybrid)
6 Month Contract
£600/day (Outside IR35)

ServiceNow Architect needed with deep Telecoms domain experience including Telecommunications Service Management (TSM).

6 Month Contract based in London (Hybrid). Paying up to £600/day (Outside IR35). Start ASAP in May/June 2026.

Hybrid Working - 2 days/week remote (WFH) + 3 days/week working from the office in London.

Working with a global IT Consultancy supporting a Telecoms end client with a ServiceNow solutions project:

• ServiceNow Architect with strong Telecommunications Service Management (TSM) experience.
• Designing end-to-end solutions within the ServiceNow TSM module, including alignment with ITOM, ITIL, CMDB, CSDM standards.
• Platform Expertise: extensive experience with ServiceNow TSM, ITSM, and ITOM.
• Translating business requirements into technical blueprints + overseeing development teams to implement scalable, automated telecom operations, including network inventory, service assurance + OSS/BSS integrations.
• Architecture & Design: Define the technical roadmap, architecture, and design for TSM modules (service lifecycle management, order management, network inventory).
• Implementation & Integration: Architect complex integrations with BSS/OSS systems, using REST, SOAP, and IntegrationHub.
• Domain Expertise: Lead implementation of Telecom Network Inventory, Product Catalog, and Service Order Management.
• Strategic Advisory: Partner with stakeholders to align platform improvements with business goals, enhancing customer service and reducing operational risks.
• Technologies: ServiceNow APIs, Flow Designer, CMDB/CSDM frameworks, JavaScript.

London / Newbury (Hybrid)

6 Month Contract

£310/day (Outside IR35)

Salesforce Developer needed with Salesforce solutions using Apex, Lightning Web Components with good knowledge of the Salesforce platform, including Sales Cloud and Service Cloud

6 Month Contract based in London (Hybrid). Paying up to £310/day (Outside IR35). Start ASAP in May/June 2026.

Hybrid Working - 2 days/week remote (WFH) + 3 days/week working from the office in London and Newbury.

Working with a global IT Consultancy supporting a Telecoms end client with a Salesforce solutions project:

• Experienced hands-on Salesforce development experience delivering production solutions. implement agreed designs and architectural direction.
• Salesforce Developer work design and develop Salesforce solutions using Apex, Lightning Web Components, integrations and other Salesforce ecosystem technologies.
• Good knowledge of the Salesforce platform, including Sales Cloud and Service Cloud.
• Advanced proficiency in Apex, Lightning Web Components, Visualforce and SOQL.
• Hands-on experience with version control systems (Git, Bitbucket or similar).
• Experience supporting CI/CD pipelines and work closely with DevOps to support releases, deployments and CI/CD processes, and to help maintain stable environments.
• Deliver business change on the Salesforce platform in alignment with agreed priorities, roadmap and delivery plans.
• Ensure Salesforce support activity is delivered within agreed SLAs, taking ownership of complex or high-impact incidents when required.
• Engage with the Business Change Team to understand clients strategic business goals, priorities and challenges.
• Strong communication stakeholders. skills. Ability to work independently while collaborating closely within a delivery team.
• Salesforce Platform Developer certification preferred
• Experience working in Agile delivery environments.

We are looking for an experienced Defined Benefits Pensions Business Analyst to support a pensions administrator through the discovery phase of a planned migration onto IntelliPen, the pensions administration platform provided by Procentia.

This is likely to be an initial 3-month engagement, focused on understanding the client’s current DB pensions administration environment, capturing operational and product requirements, assessing migration readiness, and helping shape the approach for a future platform migration. The role would suit someone with deep Defined Benefits pensions knowledge, strong business analysis capability, and prior experience supporting pensions administration platform change.

Key Responsibilities

• Lead business analysis activity during the discovery phase of a DB pensions administration platform migration.
• Work with pensions administrators, operations teams, SMEs and technology stakeholders to understand current-state processes, data, controls and pain points.
• Capture and document product, operational, functional and non-functional requirements for DB scheme administration.
• Support analysis of how existing DB administration processes will map onto IntelliPen or a comparable pensions administration platform.
• Produce clear discovery outputs including process maps, requirements documentation, stakeholder summaries, RAID inputs and recommendations.
• Act as a credible bridge between pensions operations, business users and technical delivery teams.

Essential Experience

• Strong experience working with Defined Benefits pension schemes at both product and operational administration level.
• Proven business analysis experience within pensions administration, platform change or operational transformation environments.
• Experience supporting or delivering pensions administration platform migrations, ideally involving DB schemes.
• Understanding of DB scheme administration processes, including member records, calculations, workflows, case management, reporting, controls and regulatory considerations.
• Ability to engage with pensions SMEs, administrators, business users and senior stakeholders.

Desirable Experience

• Hands-on experience with IntelliPen / Procentia.

Change your job, change your workplace, change your future

We are actively building diverse teams and welcome applications from everyone

Role: Site Services Supervisor - Reprographics department
Located: London (On site)
Package: Competitive salary, bonus plus additional company benefits

About Ricoh:

Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools.

Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable.

Find out more about Ricoh Today

What you will be doing

The Reprographics Site Services Supervisor will oversee the day-to-day operations of the reprographics department within a legal environment. This role ensures high-quality document production and timely service delivery while managing a team across two shifts. The supervisor will act as the primary point of contact for service issues, maintain compliance standards, and support team development. The ideal candidate will have strong customer service skills, attention to detail, and proficiency in Microsoft Office applications and previous experience managing a team.

Operational Management

Manage the daily running of the reprographics department to ensure smooth operations.

Oversee and coordinate a team working across two shifts, including scheduling, team meetings, performance appraisals, and managing sickness/absence.

Monitor the ServiceNow portal, ensuring all jobs are assigned and completed promptly.

Maintain Quality Control for all jobs delivered and logged on the portal.

Service Delivery

Provide hands-on support when required for services such as:

Print, Copy, Scan, and Finishing

Document processing

Legal bundles and USB Bibles

Address and resolve any customer concerns or service issues promptly and professionally.

Compliance & Reporting

Complete daily and monthly trackers to monitor performance and service levels.

Assist with Health & Safety documentation and ensure compliance with site audit requirements.

Team Development

Support and assist with team training initiatives to maintain high standards of service.

You will ideally have

• Proven experience in reprographics or document services within a legal or professional services environment including bundles and electronic bibles
• Strong leadership and team management skills
• Excellent organisational and time management abilities
• Strong communication and customer service skills
• Microsoft Office Support: Use Outlook, Excel, Word, and PowerPoint at a medium proficiency level for daily tasks.
• Basic Document Processing: Perform tasks such as cropping, paginating, bookmarking, adding/removing pages, and managing track changes
• Attention to detail and commitment to confidentiality.
• Strong communication and interpersonal skills with a client-focused approach.
• Ability to multitask and prioritise in a fast-paced environment.
• Professional demeanour and ability to maintain discretion at all times
• Flexibility to adapt to changing priorities
• Proficiency in using service management tools (e.g., ServiceNow, doc busters, entity) desirable
• Knowledge of Health & Safety compliance and audit processes, desirable

We are an equal opportunities employer

We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

Striving for inclusion and diversity isn t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers.

To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs.

Click here to learn more about life at Ricoh.

HR Systems & Support Analyst - Dynamics 365

Manchester / Hybrid - one day on site every 2 weeks

18 months+

A Dynamics 365 HCM/HR Systems & Support Analyst is required to support the implementation and ongoing management of our client’s D365 HR platform.

You’ll act as the link between HR teams and the implementation partner during delivery, then become the internal owner of D365 HR post go-lives supporting users, maintaining data integrity and driving system improvements.

Key responsibilities:

• Support Dynamics 365 HR implementation, configuration and testing
• Translate HR requirements into system configuration and documentation
• Support HR data migration and security role management
• Provide post go-live system support and continuous improvement

Experience required:

• Experience implementing or supporting D365 F&O HR
• Documentation Skills: Proficiency in creating and maintaining configuration sheets, data mappings and requirement documentation.
• Testing Coordination: Demonstrated ability to author UAT scripts and lead business users through testing phases.
• Security Design: Experience defining and maintaining custom security roles and permissions within D365.
• Strong HR systems and data knowledge
• Confident working with stakeholders and external suppliers

Desirable:

• Data Migration Expertise: Experience mapping and migrating complex data sets from legacy systems (ideally Unit4 Business World) using the DMF.

Job Tittle: Front Office Python Developer (FX/Rates Trading)
Contract: 12 Months
Location: London (3 days a week onsite)
Rate: Highly competitive daily rate
Status: inside IR35

About the Role
We are seeking an experienced Front Office Python Developer to join a global investment bank, working directly with a high-performing FX & Rates trading desk.
This is a business-facing role where you will collaborate closely with traders to design and build pricing, risk, and trading systems within a cross-asset environment.

Required Skills

• Strong Python development experience (production-level coding)
• Proven front office / trading desk experience
• Experience in at least one asset class:
• FX (Foreign Exchange) or Rates / Interest Rate products or Equities or Commodities
• Experience building trading, pricing, or risk systems
• Strong communication and stakeholder management skills

Key Responsibilities

• Develop and enhance pricing & risk systems in Python
• Work directly with front office traders to deliver solutions
• Build scalable and structured components within internal platforms
• Integrate systems across trading, risk, and finance
• Collaborate with global teams across regions

Nice to Have

• Experience with Quartz platform
• Exposure to cross-asset or hybrid trading desks
• Understanding of market risk or financial systems

Why Apply?

• Work directly with traders in a fast-paced environment
• Exposure to complex financial products and systems
• High-impact role within a global trading business

If you’re a strong Python developer with front office experience, this is a high-value opportunity to work at the heart of a trading desk.

How to Apply:

Please submit your CV along with a brief cover letter outlining your relevant experience and passion for this role. L

Join us and make your mark in the tech world!

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Are you a technical heavyweight with a natural flair for leadership?

We are looking for a proactive IT Infrastructure Engineer / Team Leader to take the reins of a growing technical department in Milton Keynes.

This is a pivotal role where you will balance hands-on technical architecture with the strategic management of a talented support team. Reporting directly to the Finance Director, you will be the driving force behind the resilience, security, and innovation of the entire digital estate.

The Opportunity

You won’t just be maintaining the status quo; you will be the architect of growth. Your remit covers everything from high-level network design to mentoring your direct reports. Whether you are managing 2 or 4 team members-with the potential to oversee software specialists in the future-you will define the roadmaps that keep this organization at the cutting edge.

Key Responsibilities

• Strategic Leadership: Recruit, mentor, and inspire a team of IT professionals, ensuring the service desk and infrastructure functions are high-performing and motivated.
• Infrastructure Evolution: Design and deploy robust server, cloud, and network solutions (LAN/WAN/WiFi) to boost system performance and scalability.
• Security & Compliance: Act as the guardian of the estate, maintaining rigorous controls aligned with ISO27001, Cyber Essentials, and GDPR.
• Operational Excellence: Oversee lifecycle management for hardware and software, automate repetitive tasks, and ensure disaster recovery protocols are bulletproof.
• Escalation Lead: Serve as the final point of call for complex technical issues, performing deep-dive root cause analysis to prevent recurrence.

What You’ll Bring

• Experience: At least 3 years in a leadership or senior infrastructure role within a mid-to-large scale environment.
• Technical Depth: Extensive knowledge of Windows Server, Active Directory, Hyper-V, and Linux.
• Networking & Storage: Proficiency with Aruba networking, firewalls, and Dell EMC storage (or similar enterprise-grade tech).
• Cloud & Service: Strong experience with Microsoft 365/Hybrid cloud and a solid understanding of ITIL frameworks.
• Mindset: A logical, methodical problem-solver who thrives in fast-paced, evolving environments.

Package & Hours

• Salary: 65,000 - 70,000 (dependent on team size and experience).
• Location: Milton Keynes.
• Standard Hours: Mon-Thu (08:00 - 17:00) and an early finish on Fridays (16:00).
• Flexibility: Occasional out-of-hours work will be required for planned maintenance and critical deadlines.

Bristol
£35,000 - £40,000 DOE
Manufacturing Environment On-Site Role Career Development Opportunity

A rapidly growing manufacturer based in Bristol is seeking an IT Support Technician to join their team in a newly created position. This is a hands-on, site-based role offering real autonomy and long-term technical development.

You’ll act as the first point of contact for IT support across the business, ensuring the smooth operation of desktops, networks, servers, and manufacturing IT systems. This role is ideal for someone who enjoys working in a fast-paced, IT-dependent environment and wants to expand their skills in SQL, JavaScript, and ERP systems.

Key Responsibilities
Provide on-site IT support for desktops, laptops, mobile devices/scanners and printers
Troubleshoot hardware, software, connectivity, VPN, WAN and user access issues
Support Microsoft 365 and end-user applications including ERP
Act as first responder for IT incidents and system outages
Support manufacturing/shop-floor IT systems
Liaise with Managed Service Provider (MSPs) to escalate and resolve complex issues
Maintain accurate documentation and ticket updates
Assist with ERP user setup, support and documentation

Required Skills & Experience
Proven experience in an IT Support Technician, IT Support Analyst, or similar role
Strong knowledge of Windows environments and Microsoft 365
Experience supporting desktops, laptops, printers and networked devices
Understanding of client/server networking, VPNs, WANs
Experience in a manufacturing or food production environment (desirable)
ERP system user administration experience (desirable)
Strong troubleshooting and problem-solving skills
Excellent communication and customer service skills

Development Opportunity
This role offers genuine career progression. You will have the opportunity to develop skills in:
SQL
JavaScript
ERP systems
Working alongside MSPs on infrastructure and development projects

We’re looking for a 2nd / 3rd Line Infrastructure Engineer for a Manchester-based client on a permanent basis, paying between 40,000 and 45,000 per annum.

This role is predominantly remote with an expectation to be in the Manchester office one day per week.

The successful 2nd/3rd Line Infrastructure Engineer will be a technically capable and hands-on engineer who is comfortable working across cloud, Microsoft technologies, DevOps practices and networking. You will be joining a collaborative team and taking ownership of infrastructure support and engineering across a modern technology environment.

You will need proven experience working with the following:

• AWS cloud infrastructure, deployment and management
• Microsoft stack including Azure, Windows Server and related technologies
• DevOps practices and tooling within an infrastructure context
• Networking including configuration, troubleshooting and management
• Resolving complex 2nd and 3rd line infrastructure issues

Interested? Please apply below.

2nd Line Engineer, 3rd Line Engineer, Infrastructure Engineer, AWS, Azure, Microsoft, DevOps, Networking, Cloud, Manchester, Permanent, Hybrid

Location: Peterborough
Salary: £28,(Apply online only) £45,(Apply online only) per annum (depending on Experience & Skillset)
Job Type: Full-time, Permanent

About the Role
Interaction Recruitment is pleased to be working with a well-established and growing IT consultancy to recruit an experienced IT Support Engineer. This is an exciting opportunity to join a thriving organisation during a period of sustained growth, supporting a diverse client base of small to medium-sized businesses.

Our client delivers tailored IT solutions and fully managed support services, acting as a trusted technology partner to their customers. The successful candidate will play a key role in maintaining and supporting client IT infrastructure while contributing to ongoing projects.

Key Responsibilities

• Provide technical support across customer networks, servers, email systems, databases, and security environments
• Handle IT support queries both on-site and remotely
• Log and manage incidents through a helpdesk system, ensuring timely resolution
• Work on support tickets through to completion, maintaining high service standards
• Assist with the delivery of new customer projects and system implementations
• Communicate effectively with end users, providing clear updates and managing expectations
• Prioritise workload to meet SLAs and business needs

Technical Environment

• Windows Server (2012/2016/2019)
• Microsoft 365 / Office 365
• Hyper-V and VMware

About You

• Proven experience in a 2nd or 3rd Line IT Support / Infrastructure role
• Strong knowledge of Windows Server environments and virtualisation technologies
• Experience supporting Microsoft 365 environments
• Ability to troubleshoot complex technical issues independently
• Excellent communication and customer service skills
• Experience within a managed services or outsourced IT environment is highly desirable

Benefits

• Competitive salary package
• Additional annual leave
• Company events
• Company pension scheme
• On-site parking
• Sick pay

If you are a motivated IT professional looking to take the next step in your career within a dynamic and supportive environment, we would love to hear from you.

Apply today with your CV, or contact (url removed), to be considered.

INDPB

Are you ready and looking for a role that you can make your own, taking the autonomy to set out what and how you do it?

As we have grown, we have accumulated a diverse database infrastructure, including PostgreSQL, Maria DB, InfluxDB and MongoDB systems.

The timing is ripe for an experienced Administrator to take ownership, mature, upgrade and manage our database servers, while supporting development teams and business operations.

Key Accountability & Responsibilities

Work with teams across the Technology department to install, configure, maintain, and upgrade our database servers across development, testing, and production environments.

Monitor database health and perform routine maintenance tasks including index optimisation, table maintenance, and schema modifications.

Work with Development and Data engineering teams to optimise performance & cost of data pipelines

Manage database capacity planning and storage allocation to ensure adequate resources for current and future needs.

Proactive management of databases, ensuring application and operational performance needs are met.

Implement and maintain high availability solutions including replication, clustering, and failover configurations.

Document database architectures, configurations, procedures and policies.

Implement appropriate security controls to ensure databases and data are protected.

Ensure database backup, validation and disaster recovery capabilities are in place and rehearsed.

Provide insight and recommendation on the adoption and consolidation of database related technologies.

Be part of the on 24x7 on call rota to provide out of hours support for our critical systems.

Knowledge & Skills

Proven expertise managing PostgreSQL and MariaDB/MySQL databases

Experience with NoSQL databases.

Experience with cloud database services (AWS).

Deep understanding of relational database concepts, normalisation, and SQL optimisation.

Proficiency in SQL and query optimisation across multiple database platforms.

Experience with database replication, clustering, and high availability configurations.

Familiarity with backup and recovery tools specific to each database platform.

Understanding of database security principles and access control mechanisms.

Experience with monitoring tools and performance analysis techniques.

Knowledge of version control systems (Git) for managing database code and scripts.

Experience with database automation, CI/CD pipelines and tooling.

Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city.

Staff rewards, benefits and opportunities

We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all.

• Generous employer pension; up to 8% matched contribution
• Income protection & life assurance
• 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days!
• Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice
• Unlimited access to online training and development content via our Learning Management System
• Long service benefits and monthly employee recognition
• Enhanced maternity and paternity provisions
• Flexible working environment
• Health & Wellbeing initiatives and company funded social events

Our approach is to work guided by our mission, vision and values.

Our Mission - Empowering communities with brilliant broadband

Our Vision - Connected Communities

Our Values - Own it, Find the Right Way, Work Together, Win Together

Job title: Compute Lead
Contract: 3 months rolling
Location: London (Hybrid)
Inside IR35

Job description
As the Compute & Cloud Leader, you will be responsible for the operation, stability, and optimisation of enterprise compute platforms, spanning Cloud (primarily Azure), Linux, AIX, Windows, VMware, and Red Hat environments. You will lead a team of outsourced specialists to ensure compute services are secure, resilient, and scalable, while driving automation and lifecycle management in line with industry best practices. This role requires strong technical leadership, operational discipline, and a focus on service reliability.

Key Responsibilities
Lead day-to-day operations of enterprise compute platforms (Cloud (Azure), Linux,
AIX, Windows, VMware, Red Hat).
Ensure compliance with patching, security, and configuration standards across all
compute environments.
Manage lifecycle activities, including End-of-Life (EoX) planning, upgrades, and
migrations.
Oversee platform monitoring, capacity management, and performance optimisation.
Implement standard operating procedures and ensure consistency across compute
services.
Collaborate with engineering and architecture teams to influence design for
operability.
Drive automation of routine operational tasks using tools such as Ansible, SCCM, or
equivalent.
Lead incident and problem resolution for compute-related issues, ensuring effective
RCA and remediation.
Provide operational reporting on platform performance, incidents, and compliance.
Manage vendor relationships for hardware and OS support contracts.
Contribute to IT audits, risk assessments, and compliance reporting.
Support disaster recovery testing and business continuity planning for compute
platforms.
Identify opportunities for continuous improvement in platform reliability, efficiency, and cost-effectiveness.

Required Skills & Experience
Proven experience in compute operations leadership within a large-scale enterprise.
Strong technical knowledge of Cloud Infrastructure, Linux, AIX, Windows Server,
VMware, and Red Hat environments.
Demonstrated expertise in patch management, configuration compliance, and
performance tuning.
Demonstrated expertise of platform migrations, e.g. VMware to OpenShift
ITIL-aligned operational management experience (incident, change, problem).
Knowledge of automation and orchestration tools (e.g., Ansible, SCCM).
Excellent troubleshooting and analytical skills.
Strong stakeholder management and communication skills.

Desirable Qualifications
ITIL v4 certification.
Experience with hybrid cloud and on-prem compute integration.
Knowledge of containerisation platforms (Docker, Kubernetes, OpenShift).
Familiarity with monitoring tools such as SCOM, SolarWinds, or Nagios.
Experience managing large, distributed teams and global operations.

Core Technical Skills (Must-Have)

• VMware (strong hands-on)
• Linux (Red Hat preferred)
• Windows Server
• Security vulnerability management & patching
• Enterprise compute platforms
• Cloud / Modern Infrastructure (Highly Desirable)

Containers & orchestration:

• Docker

• Kubernetes

• OpenShift / OpenStack

• Infrastructure as Code

• CI/CD pipelines

• Automation (Ansible)

• Experience modernising traditional VM / physical estates into cloud-native or hybrid models

Soft Skills & Profile Fit

• Strong hands-on technologist (not primarily managerial)
• Able to advise on “what good looks like” from prior transformation experience
• Comfortable working in post-incident recovery environments
• Collaborative and visible in-office presence

Application Support Analyst - Microsoft Dynamics 365 - Eco Services

Role Snapshot:

Salary: to 45,000 per annum + Benefits + Employee Development Program

Hybrid Model: 2 days remote / 3 days onsite - Travel: Occasional travel to other UK sites may be required

Role Overview:

The Applications Support Analyst plays a key role in the effective operation of core business systems. The position provides 1st and 2nd line application support, works closely with internal users and third-party suppliers, and contributes to the improvement, optimisation, and adoption of Microsoft business applications.

Key Responsibilities:

• Provide 1st, 2nd & 3rd Line Applications Support across Microsoft Dynamics 365 Business Central and Microsoft 365.
• Support Power Platform solutions including Power Apps, Power BI, and related integrations.
• Investigate, troubleshoot, and resolve incidents and service requests in line with SLAs.
• Escalate complex issues to vendors or senior IT colleagues as required.
• Contribute to system configuration, enhancements, testing, and deployment, support user training, documentation, and adoption of best-practice system usage.

Application Support Responsibilities:

• Deliver frontline support for Dynamics 365 Business Central and Microsoft 365 tools including Teams, SharePoint, Outlook, and OneDrive.
• Maintain support documentation, knowledge articles, and resolution logs.
• Ensure business continuity through timely and professional issue management.
• Provide user support across multiple business units and sites.

Power Platform Support:

• Support and enhance Power Apps solutions to meet evolving business requirements.
• Assist with the maintenance and development of Power BI dashboards and reports.
• Identify opportunities for automation and process improvement using Power Platform technologies.
• Work with stakeholders to scope, test, and deliver new functionality.

Application Improvement & Project Support:

• Assist with small-to-medium system improvements and IT projects.
• Support testing, deployment, and documentation of system changes.
• Collaborate with business teams to identify and implement process improvements.
• Liaise with third-party suppliers to support upgrades, fixes, and enhancements.

User Engagement & Training:

• Deliver user training and ongoing system guidance.
• Create and maintain user-facing documentation and internal knowledge resources.
• Gather user feedback to support continuous improvement.
• Work closely with finance, operations, and wider business teams to ensure applications meet operational needs.

Skills & Experience:

Essential:

• Proven experience in an Application Support or Systems Support role.
• Hands-on experience supporting Dynamics 365 Business Central.
• Strong knowledge of Microsoft 365 (Teams, SharePoint, Outlook, OneDrive).
• Familiarity with Power Apps and Power BI, Strong problem-solving skills and customer-focused mindset.
• Excellent communication and stakeholder engagement skills.

Desirable:

• Experience with Power Automate.
• Exposure to Dynamics 365 CE or Field Service modules.
• ITIL or service management experience, Basic SQL or data querying skills.
• Experience working in manufacturing, distribution, or professional services environments.

Call Experis IT on (phone number removed) for more detail

Customer Success Delivery Manager
London Hybrid
Salary: £60,000
Exalto Consulting is recruiting for a Customer Success Delivery Manager on behalf of a growing consultancy in the digital transformation and IT service management space.

This is a client-facing role for someone who can combine strong delivery leadership with relationship management and customer success. The position will suit someone who is comfortable supporting the full customer lifecycle, from early engagement and solution shaping through to implementation, ongoing support and account development.

You will work closely with internal teams and customer stakeholders to make sure services are delivered effectively, expectations are well managed, and customers see clear value from the work being delivered.

The role
This role sits at the point where customer engagement, delivery management and service improvement come together. You will be involved in shaping solutions, leading discussions, overseeing delivery activity and helping to build strong, long-term customer relationships.

Responsibilities will include:

• Working with internal sales and technical teams to understand customer requirements
• Leading discovery sessions, workshops and solution discussions
• Supporting proposals, statements of work and delivery planning
• Overseeing implementation activity across multiple engagements
• Managing timelines, deliverables and stakeholder expectations
• Maintaining strong client relationships throughout delivery and beyond
• Supporting service adoption, knowledge transfer and ongoing customer success
• Identifying opportunities to expand services and strengthen existing accounts

What they are looking for
This opportunity is likely to suit someone with a background in delivery, customer success, service management or consulting, ideally within a technology or ITSM environment.

You will likely bring:

• Experience in a client-facing delivery or customer success role
• Strong programme or project coordination experience
• Confidence leading stakeholder conversations and building trusted relationships
• Experience supporting customers from pre-sales through to delivery and ongoing support
• Knowledge of IT service management principles and tooling
• A structured, organised approach with the ability to manage multiple priorities
• Strong communication skills and a professional, credible manner
• Experience working in agile environments and to delivery deadlines

Experience with ServiceNow or similar platforms would be beneficial.

Why consider it
This is a good opportunity for someone who enjoys working closely with customers, bringing structure to delivery, and helping clients get real value from change and transformation work. It offers a broad role with a mix of relationship management, delivery oversight and commercial awareness.

Infrastructure Analyst - Vulnerability & Patch Management

12-month Fixed Term Contract

Up to £55,000

Hybrid: 3 days onsite / 2 days remote

We re hiring an Infrastructure Analyst to join a busy enterprise environment, with a strong focus on endpoint vulnerability management and remediation.

This role is best suited to someone who can combine solid infrastructure engineering experience with practical exposure to vulnerability management, patching, and third-party coordination. The role is weighted more toward vulnerability remediation than traditional patching, so we re looking for someone who can assess, prioritise and drive remediation activity across a large and complex endpoint estate.

What you ll be doing

• Managing and driving remediation of endpoint vulnerabilities across a large estate
• Reviewing vulnerability and compliance reports, grouping recurring issues, prioritising remediation activity, and coordinating fixes
• Working closely with a newly appointed Vulnerability Manager to ensure vulnerabilities are tracked, prioritised and resolved
• Supporting and improving endpoint patching processes where needed
• Managing remediation activity across both internal teams and third-party providers
• Helping document process improvements and build a more scalable vulnerability remediation approach

Environment

• Cloud-first endpoint environment
• Windows 11 estate using Autopilot and Intune
• MS Defender for Endpoint
• SCCM/MECM still used for key on-prem device management, including critical payment-related estate
• Established patching lifecycle with opportunity to improve processes further

What we re looking for

• Strong infrastructure/endpoint engineering background
• Experience with MS Defender and vulnerability remediation and patch management
• Good understanding of Intune and SCCM/MECM
• Ability to work from large vulnerability datasets and turn them into clear remediation plans
• Confidence dealing with third parties, pushing for action, and managing accountability
• Able to prioritise effectively in a fast-moving environment
• Strong communication skills and the ability to work closely with both technical teams and security stakeholders
• Experience in Apple Business Manager, Meraki Systems Manager ideal.

Ideal background

You may have worked in roles focused on:

• Endpoint management
• Patch and vulnerability remediation
• Infrastructure engineering
• EUC / modern workplace engineering
• Security remediation within infrastructure teams

Why this role?

• Opportunity to take ownership of a high-impact vulnerability remediation workload
• Work alongside a dedicated Vulnerability Manager in a business investing in security improvement
• Join a mature endpoint environment where you can make measurable improvements quickly

Technical Architect - Lincoln

£456.00 per day PAYE

Location: LN1

2 days per week onsite, 3 days work from home

Full time

Contract 6 months

We are seeking an experienced and engaging Technical Architect with a strong understanding of infrastructure, data, and application architectures, including exposure to cloud platforms. The successful candidate will be capable of working autonomously with minimal supervision, providing strategic and technical leadership across a range of architectural initiatives.

CANDIDATE PROFILE

• Proven experience as a Technical Architect within complex environments
• Strong knowledge of infrastructure, data, and application architecture
• Experience with cloud-based platforms and services
• Ability to work independently under general direction
• Excellent communication and stakeholder engagement skills

To find out more information please contact Abbie at (url removed)

Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.