Job Title: Senior Combat Systems Engineer

Salary: Up to £49,000 dependent on skills and experience

Location: Scotstoun – We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role

What you’ll be doing:

• Assisting the Technical Lead with producing and developing complex designs, and compartment layouts, in line with specifications, quality and technical standards, and customer requirements. Whilst performing detail design appraisals in assigned areas of the Ship to ensure all design intent is maintained.
• Provides support to ongoing Installation, Set to Work and Trials and Acceptance activities.
• Investigate into System Obsolescence on Ship installed parts
• Develops and maintains skills and capabilities to be able to provide technical support and knowledge to other design Disciplines as required. (seeking and sharing good practice and knowledge to continuously improve practices and processes).
• Assist with the production / maintenance of design artefacts in support of Detail Designers to ensure that Combat Systems compartment layouts are viable and in line with design intent.
• Provide support to resolution of technical issues through Installation, Setting to Work and Trials activities.
• Applies Systems Engineering and Lifecycle Management Processes to ensure design viability.

Your skills and experiences:

Essential:

• HNC/HND in an engineering or scientific discipline, or equivalent, or demonstration of comparable suitable experience.
• Understanding of System Engineering design Lifecycle.
• Experience of System Physical and Functional Integration during the design, build, commissioning and acceptance periods of the lifecycle in a highly regulated environment.

Engineers at all levels should possess an academic qualification in Engineering or other related STEM subjects as well as specific (either academic or professional) qualifications and become recognised as Incorporated or Chartered Engineers through an appropriate recognised professional institution.

Engineers are encouraged, and will be supported, to achieve the relevant accreditation.

Preference will be given to candidates who are already professionally registered.

Desirable:

• Experience of Design/integration of Engineering Systems, preferably Combat Systems in a Naval environment.

Benefits:

As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts – you may also be eligible for an annual incentive.

The Combat Systems Physical Integration Team:

You’ll join the Type 26 Combat Systems Team, working across the full ship lifecycle and multiple platforms. Our work spans a wide range of systems, including Gunnery and Guided Weapons, Communications, Sensors (Above and Below Water), Shared Infrastructure, and Navigation.

From early concept and compartment ownership through to setting to work, commissioning, sea trials, and final acceptance, the team is involved at every stage. Along the way, we tackle the challenges of technical change and manage the impacts of obsolescence, ensuring systems remain effective and integrated.

Together, we play a key role in delivering the Royal Navy’s next-generation Type 26 Frigates.

Why BAE Systems?

This is a place where you’ll be able to make a real difference. You’ll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you’ll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments.

Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks.

Closing Date: 6th March 2026 – Interviews will take place w/c 16th March 2026

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

#LI-AP1

#LI-hybrid

Job Title: Systems Engineer

Location: Warton – Hybrid – 3 days per week in office, depending on business needs – Travel overseas and UK travel, covered with expenses

We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role

Salary: £49,900+ (DOE)

What you’ll be doing:

• You’ll support the development of the next-generation Mission Enablement System, contributing across the full engineering lifecycle, from requirements capture through design, development and implementation
• As part of a multi-disciplinary engineering team, you’ll support and, where appropriate, support activities including concept development, system architecture, requirements management, design and modelling, testing, safety assessments, cyber security, and qualification and certification
• You’ll facilitate and contribute to team meetings, including daily stand-ups and Agile reviews, and support effective backlog and workflow coordination using tools such as JIRA
• You’ll provide guidance and day-to-day support to less experienced Systems Engineers, including apprentices, helping them develop their technical capability
• You’ll oversee the creation and review of engineering documentation that underpins the Systems Engineering process, ensuring accuracy and alignment to standards
• You’ll support approximately two direct reports, providing direction, feedback and ongoing development support

Your skills and experiences:

Essential:

• You’ll hold a degree in a STEM subject, or bring relevant experience that demonstrates equivalent knowledge
• You’ll have experience working within a systems engineering environment and across the engineering lifecycle, with familiarity in MBSE methods and tools such as UML, SysML, MoDAF, CAMEO or Matlab
• You’ll have experience contributing to the development of mission systems
• You’ll be comfortable engaging with a range of stakeholders and building effective working relationships
• You’ll hold a UK driving licence, or be working towards obtaining one

Desirable:

• You’ll bring broad systems knowledge across multiple disciplines
• Experience working in an Agile environment would be beneficial
• Experience supporting or mentoring others would be advantageous
• You’ll be comfortable presenting technical information clearly to different audiences

Benefits:

As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts – you may also be eligible for an annual incentive.

The Mission Systems Mission Enablement Team:

The Global Combat Air Programme (GCAP) MSDT is responsible for delivering advanced mission systems engineering capabilities to our tri-lateral customers while developing and evolving the technologies that will safeguard the UK, Italy and Japan for generations. You will be part of the Mission Systems Mission Enablement team delivering the Assessment Phase of the GCAP programme. The team uses an agile work planning process to develop mission system concept options, architectures and designs for the various components of GCAP. You will have the opportunity to develop and enhance your skills and knowledge, with the potential to support into more senior positions within a global business.

Why BAE Systems?

This is a place where you’ll be able to make a real difference. You’ll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you’ll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments.

Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks.

Closing Date: 5th March 2026

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

We are seeking an experienced and drivenSenior Mechanical Design Engineerto join our client’s Manchester office.

In this role, you will provide expert design consultancy across a range of building services projects, taking ownership of allocated schemes from concept through to completion. Working closely with internal teams and external stakeholders, you will ensure projects are delivered on time, within budget, and to the highest technical and quality standards.

What Youll Be Doing

• Taking ownership of client relationships and clearly defining project scope.
• Collaborating with multidisciplinary engineers to deliver designs aligned with agreed scope, internal quality procedures, industry best practice, health & safety standards, and client requirements.
• Managing and overseeing the preparation of mechanical working designs for building services.
• Producing and delivering specifications, drawings, calculations, schematics, layouts, reports, and design notes to agreed timescales.
• Monitoring project progress and managing design variations throughout the lifecycle.
• Carrying out site surveys, investigations, and research to inform design development.
• Preparing calculations to support equipment selection and system performance.
• Promoting sustainable and low-carbon design solutions across all projects.
• Presenting designs for Quality Assurance review.
• Supporting, mentoring, and overseeing junior engineers.
• Identifying Health & Safety and CDM considerations in both design and site operations.
• Keeping up to date with industry trends, standards, and emerging technologies.
• Identifying new tools, techniques, and innovations to enhance technical standards and profitability.
• Supporting business development activities and promoting the company to clients and professional partners.

Were looking for someone with strong experience in:

• Modern Methods of Construction (MMC) and their impact on building services design
• British Standards, Building Regulations, and sector-specific guidance
• Health & Safety in design and operations, including CDM regulations
• Mechanical ventilation and air conditioning systems
• Heating and cooling services
• Domestic hot and cold water systems
• Foul, waste, and rainwater drainage systems
• Dynamic simulation software such as IES (or similar)
• Acoustic design requirements relating to mechanical and electrical plant
• Drafting software including Revit and AutoCAD
• Sustainable and low-carbon design principles
• Working collaboratively within multidisciplinary design teams
• Microsoft Office 365 (Outlook, Word, Excel, Teams)

Qualifications

• Degree or Higher National Qualification in a Building Services-related discipline
• Minimum of 5 years industry experience
• Working towards Chartership (desirable)

This is a genuine opportunity to join a collaborative, motivated, and forward-thinking consultancy. Youll be part of a supportive environment where your expertise is valued, your growth is encouraged, and your achievements are recognised and rewarded.

If youre ready to take the next step in your career and help shape innovative, sustainable engineering solutions, wed love to hear from you.

Construction Project Engineer

Healthcare Projects | Modern Methods of Construction | National Travel

We are recruiting for an ambitious and technically strong Construction Project Engineer to join a specialist contractor delivering complex healthcare projects across the UK.

This is a pivotal coordination role supporting the Construction Manager and Project Manager to ensure packages are procured, managed and delivered safely, on time and within budget.

If you are organised, commercially aware and looking to progress toward senior site or project management, this role offers genuine exposure and development.

The Role

Reporting to the Construction Manager, you will take responsibility for coordinating assigned construction packages from procurement through to completion.

You will act as the link between site, design and commercial teams — ensuring information flows, progress is tracked and subcontractors are aligned with programme requirements.

This is a hands-on role with regular site attendance and national travel as projects require.

Key Responsibilities

Support the Construction Manager and Project Manager in delivering construction packages.

Monitor progress against programme, drawings and specifications.

Assist with subcontractor procurement, assessment and negotiation (time, cost, quality and variations).

Coordinate subcontractors and suppliers to meet programme milestones.

Manage technical submittals and ensure approvals are secured in line with project requirements.

Finalise purchase details for materials and deliveries for review and approval.

Attend progress and subcontractor meetings.

Maintain project trackers, reporting systems and quality documentation.

Liaise with commercial teams regarding variations and package performance.

Support defect management and quality control processes.

About You

We are looking for someone with:

* Experience within construction or engineering project delivery (main contractor or specialist contractor environment).

* Strong organisational and coordination skills.

* Ability to read and interpret drawings and specifications.

* Commercial awareness and confidence dealing with subcontractors.

* Proactive and solutions-focused mindset.

* Willingness to travel nationally and attend site regularly.

Experience within healthcare or technically complex environments is desirable but not essential.

This role would suit:

A Site Engineer looking to broaden commercial exposure.

An Assistant Project Manager seeking more package responsibility.

A Project Coordinator ready to step into a more accountable engineering role.

The Business

You will be joining a privately owned construction and engineering company delivering healthcare projects using Modern Methods of Construction.

The company has a strong team culture, clear values and a collaborative working environment. Projects are technically interesting, fast-paced and make a real difference within live healthcare settings.

There is a genuine focus on mentoring, development and progression.

What’s On Offer

* Competitive salary

* Discretionary bonus scheme

* 23 days annual leave + bank holidays (increasing with service)

* Contributory pension scheme

* Optional private healthcare

* Subsidised gym membership

* Employee Assistance Programme

* Funded training and professional development

* Early finish Fridays

* Clear progression pathway into senior site or project leadership roles

This is an excellent opportunity to develop your career within a growing and forward-thinking construction business delivering meaningful healthcare projects nationwide.

If you are ready for greater responsibility and exposure across technical, commercial and programme functions, we would love to hear from you

Join Our Team as a Project Manager (Construction) – Project Delivery at Aspire Defence Services Limited (ADSL)
*
Salary: £TBC per annum
*
Hours: 37.5 hours per week
*
Location: Larkhill – Secondment to Warminster or Tidworth until January 2028
Are you ready to join a dynamic team where innovation thrives? Aspire Defence Services Limited (ADSL) is seeking a passionate and results-driven Project Officer to be part of our exciting journey.
What We Offer:
*
Annual Leave: 25 days plus bank holidays, with the option to buy and sell holiday
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Pension Plan: Contributory Company Pension Plan matched up to 6%
*
Insurance: Individual life assurance and personal accident cover
*
Employee Benefits Portal: Access to private medical, private dental, discounted gym membership, and discounted shopping at over 100 brands and outlets
*
Reward and Recognition: Celebrate outstanding achievements
*
Employee Assistance Program: Funded program with onsite mental health first aiders
Your Role:
*
Deliver a diverse range of New Build Construction, Refurbishment, M&E and Maintenance projects from inception to completion.
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Supervise and coordinate all subcontractors to ensure quality, cost and time targets are achieved.
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Ensure all HS&E legislative requirements are exceeded.
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Compliance with ADSL management system including Lifecycle Project Management, Procurement and Finance.
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Execute projects in a timely, cost‑effective manner with minimal disruption.
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Prepare and maintain the Construction Phase Plan.
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Review and approve RAMS using the ATP process.
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Day‑to‑day site management and subcontractor supervision.
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Coordinate with Building Control and Planning representatives.
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Ensure Acceptance into Use process is followed.
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Manage and maintain accurate project finance forecasts.
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Ensure projects comply with CDM Regulations, Safe Systems of Work, Asbestos Management and QHSE requirements.
What We’re Looking For:
NQF Level 4 and an industry‑recognised qualification in engineering, building or facilities management. Valid UK driving licence required.
Experience & Knowledge:
• Experience in building, civils and M&E projects.
• Experience in Project Management or Construction Management roles.
• Knowledge of building regulations.
• Analytical and structured approach to work.
• Working knowledge of CDM regulations.
• Effective communication with stakeholders
Essential:
*
SMSTS
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First Aid
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Temporary works Co-Ordinator
Desirable:
• Experience in MoD or military environments.
• Experience with IFS.
• Experience delivering multi‑funded projects.
• Experience on multi‑trade projects.
Skills:
• Excellent written communication and presentation skills.
• Proactive and flexible approach under pressure.
• Ability to work independently and collaboratively.
• Strong IT skills, including Microsoft Office.
Additional Information:
*
Our garrisons are tobacco-free working environments.
*
Security clearance is required prior to starting with us.
*
We are an equal opportunities employer and do not discriminate against protected characteristics. All candidates will be given equal consideration through our established procedures.
*
Please note, this vacancy may close early if we receive a high volume of applications.
Ready to Join Us? If you’re ready to take on a challenging and rewarding role, apply now and be part of our dedicated team supporting the armed forces across Hampshire and Wiltshire

Swindon

£85k - £110k + Car Allowance

We are recruiting for an experienced Engineering Manager to join a major infrastructure project in South Wales. This is a senior technical position within a Tier 1 delivery environment, offering the opportunity to play a key role on a complex, high-value scheme.

The Role

You will be responsible for leading and coordinating all engineering activities across the project lifecycle, ensuring technical compliance, buildability, safety, and programme alignment. Working closely with senior project leadership, you will provide technical direction and support to both design and construction teams.

Key Responsibilities

* Lead and manage engineering activities across the project

* Coordinate design, temporary works and construction engineering

* Ensure compliance with contractual, technical and statutory requirements

* Provide technical leadership to site and design teams

* Review and approve engineering deliverables, methodologies and RAMS

* Manage engineering risk, change control and technical assurance

* Support construction teams to ensure safe and efficient delivery

* Liaise with clients, designers, subcontractors and assurance bodies

About You

* Proven experience in an Engineering Manager or senior engineering role on major civil engineering or infrastructure projects

* Strong background in heavy civils, structures, tunnelling, rail, highways or utilities

* Excellent understanding of engineering assurance, temporary works and design coordination

* Ability to lead multidisciplinary teams

* Strong communication and stakeholder management skills

* Relevant engineering qualification (Civil or Structural Engineering preferred)

* Chartered status (ICE or similar) desirable

What’s On Offer

* Competitive salary and benefits package

* Opportunity to work on a landmark infrastructure project

* Long-term career progression

* Collaborative and safety-focused working environment

If you’re an experienced Engineering Manager looking for your next challenge on a flagship infrastructure project, we’d be keen to speak with you

Salary: £55,000–£75,000 per annum
Location: Birmingham, West Midlands
Hours: Monday–Friday | Day Shift with Flexible Start & Finish Times
Job Type: Full Time, Permanent

The Package

· Monday–Friday day shift with flexible start/finish times
· 25 days annual leave + bank holidays
· Pension scheme
· Life assurance policy
· Opportunities to upskill and progress within a highly automated, forward-thinking environment
· Long service recognition and additional employee benefits

The Role

· Take ownership of the site’s control and automation systems, ensuring they operate reliably and efficiently.
· Develop and deliver preventive, predictive and scheduled electrical maintenance programmes.
· Support planned shutdowns, system upgrades and long-term improvement projects.
· Lead the development, integration and maintenance of PLC, SCADA and OT-based systems.
· Execute proactive and reactive maintenance across automated machinery and electrical infrastructure.
· Diagnose and rectify faults within electrical circuits, control panels, and PLC-driven equipment.
· Manage industrial communication networks including Profinet and Modbus, ensuring robust performance and cybersecurity.
· Support automation and digitisation initiatives by contributing to design, testing, integration and commissioning activities.
· Work in accordance with all company safety procedures, Safe Systems of Work and engineering standards.

The Requirements

· Proven experience in controls, automation or electrical engineering within a manufacturing or heavy industrial environment.
· Strong programming capability with Siemens or Rockwell/Allen-Bradley PLC platforms.
· Hands-on experience developing or modifying SCADA systems (WinCC desirable).
· Understanding of industrial network architecture and communication protocols.
· Awareness of industrial cybersecurity best practices.
· Experience supporting installation, commissioning or upgrade projects.
· HV competency or Authorised Person training – beneficial but not essential.
· Minimum 2 years working within a fast-moving production or engineering environment.

Similar Roles:
Control Systems Engineer, Automation Engineer, PLC Engineer, SCADA Engineer, OT Engineer, Industrial Electrician, Multiskilled Maintenance Engineer

Interaction Recruitment support clients and candidates across a wide range of UK sectors including Technical & Engineering, Industrial, IT & Finance, Commercial and Hospitality. We provide both temporary and permanent recruitment solutions.

For more information about this role, or to discuss other opportunities, contact Reegan on 07969 154727 or email
indte

Thank you for taking the time — we look forward to speaking with you soon.

Prestigious opportunity with a global leader in airline services for an experienced Project Manager. Partnering with over 300 airlines across multiple airport locations, we are inviting you to join our success story.

Dedicated to our Programme Delivery team, as one of our Project Managers, you will be responsible for:-

• Owning end-to-end delivery of commercial and process improvement projects-from initiation and business case through planning, execution, go-live and benefits realisation
• Providing project solutions to improve processes across the organisation to reduce margin leakage and to embed best-practice
• Establishing clear scope, milestones, RAID and KPIs, maintaining an accurate plan and dependency map
• Driving issue resolution and change control to keep delivery on time and within budget
• Partnering with technology teams to define requirements for dashboards, pipelines and data quality controls that improve operational visibility and decision support
• Running effective stakeholder management across UK sites

If you possess a combination of the following skills, then LET’S TALK!

• Proven experience initiating, managing and delivering commercial and process improvement projects within IT transformation and strategy
• Experience of managing cross-functional projects across entire organisations
• Strong grounding in project governance and delivery methods (Agile, Hybrid, Waterfall)
• Excellent stakeholder engagement skills and the ability to lead cross-functional teams across business, technology and data
• Clear, concise communication-able to craft business cases, define benefits, and report to steering groups and senior leadership
• Familiar with digital and data transformation programmes

In return, you will be rewarded with ongoing training and career development, flexible and hybrid working and an enviable benefits package.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at hays.co.uk

Refrigeration Engineer - North West

Join Our Specialist Refrigeration Team

Become a key part of Icelands in-house refrigeration team, established for over 27 years, ensuring our stores run smoothly by maintaining reliable refrigeration systems.

Bring Your Expertise or Learn with Us

Were looking for hands-on refrigeration and air conditioning engineers with a problem-solving mindset. Experience in supermarkets, transport refrigeration, commercial systems, HVAC, or chillers is welcome. No supermarket experience? No problemfull training on our equipment and safety protocols provided.

Why This Role Matters

Your skills will make a real impact every day. Youll have autonomy, flexibility, and the chance to work independently while supporting store operations.

How Youll Work

• Autonomy & Flexibility:Plan your own schedule, prioritise calls, and optimise routes to minimise downtime.
• Proactive Approach:Use systems like RDM to diagnose issues before arrival and bring the right parts.
• Direct Coordination:Communicate with store teams for smooth access and minimal disruption.
• Compliance:Follow health & safety and F-Gas regulations, keeping accurate records.

Key Responsibilities

• Maintain and repair refrigeration assets (display cases, freezers, cold rooms, chillers, packs, condensers).
• Diagnose faults using engineering skills and monitoring systems (RDM, Monika).
• Ensure compliance and documentation.
• Collaborate with store teams to reduce downtime.

Why Engineers Love Working Here

• Autonomy & Trust:No micromanagementown your day.
• Modern Systems:Work with A1 refrigerants, hydrocarbons, and A2Ls like R455a.
• Professional Development:Upskilling in A2Ls, hydrocarbons, controls, diagnostics, OEM courses.
• Career Progression & Security:Job secure in-house role with clear advancement paths.
• Quality Tools:Company van, tailored van stock, tools, laptop, and digital job systems.

Essential Skills

• NVQ Level 2/3 or equivalent in Refrigeration & Air Conditioning (or relevant experience).
• F-Gas Category 1 certificate.
• Electrical and mechanical diagnostic skills.
• Strong customer focus and ability to work independently.
• Full UK driving licence.

Preferred:Background in refrigeration/air conditioning or ex-Forces engineering.

Benefits

• Competitive salary, overtime rates, standby payment, London weighting.
• Company van (Automatic Transmission fully spec’d with private use option), fuel card, tools, uniform, laptop.
• Access to paid parking app’s
• 25 days holiday + bank holidays.
• Pension and private healthcare.
• 15% Iceland discount, 30% Individual Restaurants discount.
• Ongoing training and set store allocations and area for work-life balance.

Are you a seasoned SAP SuccessFactors Senior Consultant ready to take the next step in your consulting career?

Join a global leader in SAP Managed Services and become part of a trusted team delivering excellence to some of the worlds most recognisable brands.

If you’re looking for a role where your expertise is valued, your ideas make an impact, and your growth is supported - this is the perfect opportunity.

** Candidates must be able to work in the UK without restrictions *\

The Role at a Glance:

SAP SuccessFactors Senior Consultant - Managed Services
Remote - Home-based (UK) with minimal travel
Up to £75,000 DOE Plus Benefits
Permanent - Full Time

Reporting to: The Managed Services HCM Practice Lead.

Product / Service: Global authority in Enterprise SAP Consulting & SAP Managed Services
Values: Clients First, Foresight and Teamwork

Who we are:

For over 15 years, weve built a strong reputation in Managed Services and continue to grow thanks to our ongoing success and expanding client base. Our portfolio includes a diverse range of organisations - from global multinationals to well-known household brands - spanning multiple industries and countries.

Our UK-wide network of consultants specialises in supporting all areas of SAP. We manage our customers solutions end-to-end - turning trust into lasting value. From analysing and optimising business processes, to delivering tailored SAP implementations, through to ongoing service and system maintenance - we ensure excellence at every stage.

Collaboration is at the heart of what we do. We work closely with our internal teams, project delivery specialists, and customers to provide long-term support, innovation, and a shared vision for success.

Role Overview:

As a SAP SuccessFactors Senior Consultant within the Managed Services HCM team, you will deliver support services to a wide range of UK, European and Global clients. This is a customer focused, hands-on role working on customer issues, enhancements, releases, and collaborating with functional and technical consultants.

You will be a team player who enjoys supporting customers to achieve excellence and implementing best practice industry solutions. You will be an expert in your area, enjoy building trust and connections with customers, be able to make solution recommendations and enjoy collaborating with a team of highly skilled SAP SuccessFactors HCM/Payroll Consultants.

Your Responsibilities:

Provide high level advisory and consultative support across the SuccessFactors customer base.
Analyse, configure and implement appropriate SuccessFactors solutions.
Manage and support SuccessFactors releases, enhancements, and new functionality.
Act as a strong communicator, keeping customers and management updated.
Solve complex issues using initiative and strong problem solving skills.
Ensure customer satisfaction and adherence to SLAs.
Work within a remote consulting support team for contracted customers using the service management systems and processes.

Essential Skills & Competencies:

Expert in SAP SuccessFactors Employee Central.
Certified in one or more additional SuccessFactors modules.
Strong knowledge of other modules such as Recruitment, Onboarding, Time, Performance & Goals and Compensation.
Understanding of standard SAP integration tools and other integration methods e.g. Dell Boomi, HCI, PO etc.
Strong communication skills and ability to guide HR business users.
Strong integration knowledge across SAP functional areas.
Strong documentation skills including functional specifications and test scripts.
Project related activities e.g. data migration, user support and end user training
Feedback potential solutions in a logical way for both SAP knowledgeable and non knowledgeable audiences

Desirable Skills & Competencies:

Knowledge of Higher Education based activities e.g HESA, Multiple Employments,.
Hands on mentality and willing to take on unknown SAP processes

Experience & Qualifications:

Functional / technical proficiency with at least 6 years SAP SuccessFactors experience.
Demonstrated ability to learn new technologies quickly.
Experience in customer service handling and functional support roles.
Experience with data migration, user support and end user training.

Personal Profile Skills & Competencies:

Excellent communications skills at all levels
User support, problem solving, logical thinking and analytical skills.
Documentation skills such as functional specifications, test scripts and end user training
End to end change management skills from requirements gathering, analysis, design, testing and implementation
Willing to take on unknown SAP processes and learn new SAP functionality
Must be able to work independently, without supervision and can manage own workload.
Able to multi task several pieces of work and follow change management processes
Enjoys working independently and as a team player
Can-do attitude

We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance.

If youre ready to bring your SAP SuccessFactors expertise to an organisation that champions innovation, teamwork and customer success, wed love to hear from you.

Apply now to take the next step in your SAP career and join a global leader committed to delivering exceptional outcomes.

Application notice… We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Lift RepairEngineer
Plymouth
Salary: Up to £45,000

Are you a Lift Service Engineer looking to take the next step in your career?
If the answer is Yes, please read on.

A leading global provider of mobility solutions is growing its UK service team. Known for innovation, safety and long-term reliability, this organisation supports millions of people every day across major cities and communities.

Key Responsibilities of the successful Lift RepairEngineer:

• Management of your own lift repair route in Plymouthand surrounding area
• Providing Service and PPM work at customer sites
• Provide technical support and advice to customers andmaximise the first-time fix rate
• Maintain a professional image at all times as youre a company ambassador on site
• Travelling throughout the coverage area

Key requirements of the successful Lift RepairEngineer:

• NVQ Level 3 qualified in Lift Engineering
• 2 years of experience in a Lift Service / Repair Engineer position
• Relevant qualifications for the position, e.g. J Modules
• Proficient with fault finding, diagnosis and repair on either/both Passenger and Goods lifts
• Self-motivated, reliable, and organised

If you are interested in this Lift Repair Engineer opportunity, please use the application link

Job Title: Project Manager

Location: Cheltenham, Regents Village

Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as a Project Manager and step into a role where your success is celebrated, your growth supported, and your work truly matters.

Why Persimmon Homes?

At Persimmon, we don’t just build homes — we build careers. When you join us as a Project Manager, you’ll benefit from:

• Competitive salary
• 5* housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction
• Life Cover & Contributory Pension
• Employee Benefits Platform – giving you access to high-street discounts, wellbeing support, and more
• Committed to diversity, inclusion, and empowering your development

What is the role?The purpose of the role is to manage the construction site according to company guidelines and goals ensuring all aspects of the project are in conformity with proposed budgets, timelines and construction and quality standards.

Primary Responsibilities

• Manage a construction site, to ensure the development is completed on time, to specification and safety regulations, while complying with company and construction build and quality standards.
• Manage, report and cost control the logistics and resources associated with developments, working to regulatory and quality standards and implementing cost saving solutions, to ensure compliance and budgetary targets are met.
• Direct and supervise activity of the workforce, including all subcontractors, to ensure works are completed on time, to the desired quality standards and within budget.
• Ensure all quality and safety inspections are within quality control standards and carried out in accordance with Group guidelines.
• Ensure materials are called off in a timely manner and checked and stored accordingly in accordance with Group guidelines.
• Work cohesively with other departments across the Operating Company such as Sales and Customer Care to ensure achievement of targets, for example prompt resolution of customer care issues and timely updates relating to plot progress.
• Ensure compliance of the site workforce and all visitors with the Group Health, Safety and Environment Policy to minimise incidents and accidents.

What experience do I need?

• Experience within the house building industry is essential
• Thorough understanding of the NHBC/LABC/Premier standards
• Understanding of Health, Safety and Environmental legislation
• Previous experience managing a construction development site
• A good understanding of Microsoft Package, including Outlook, Excel and Word
• Current CSCS Card (Construction Skills Certification Scheme)
• SMSTS (Site Management Safety Training Scheme) is preferred
• Full UK Driving Licence is required
• Qualified to NVQ Level 7 in Construction Management is preferred

Before submitting your application, please take a moment to review our privacy policy, which is available on our corporate website, which will detail how we will process your personal data.

Senior Project Engineer - Water & Wastewater Infrastructure
Reading (Hybrid + London & South-East Travel)
Full-Time | Permanent
Salary up to £75,000 DOE + Benefits

Are you a Senior Project Engineer with strong experience delivering multidisciplinary water and wastewater projects? Ready to take ownership of complex schemes from detailed design through to site delivery?

We are seeking a Senior Project Engineer to lead the successful delivery of treatment and infrastructure projects across AMP frameworks in London and the South-East.

The Role

This is a hands-on, client-facing position combining technical oversight, project leadership and site involvement. You will act as a key point of contact for clients and internal teams, ensuring engineering outputs align with programme, budget and quality expectations.

Key Responsibilities

• Lead planning, coordination and delivery of engineering solutions across treatment and infrastructure projects
• Provide technical oversight across design development, specifications, constructability reviews and quality control
• Act as primary interface for clients, contractors and suppliers
• Drive multidisciplinary coordination across civil, mechanical and electrical disciplines
• Support or lead site activities including installation, commissioning and performance validation
• Chair site meetings and proactively resolve delivery challenges
• Oversee preparation and review of technical reports, RAMS, schedules and project documentation
• Promote CDM compliance, safety standards and environmental best practice
• Mentor junior engineers and contribute to continuous improvement in project delivery

About You

• 7+ years’ experience in water/wastewater or wider infrastructure project delivery
• Degree in Civil, Mechanical or Environmental Engineering (or equivalent)
• Chartered or Incorporated Engineer (CEng/IEng) desirable
• Strong understanding of AMP frameworks, CDM regulations and D&B/consultancy environments
• Confident interpreting technical designs and coordinating multidisciplinary inputs
• Experience using AutoCAD and project/design tools (BIM or process modelling advantageous)
• Strong leadership and organisational skills with the ability to manage multiple projects
• Excellent communication skills, comfortable representing the business in client and site forums

Working Pattern

Hybrid role based from Fleet, Hampshire with regular travel to client sites across London and the South-East. Occasional remote working considered.

What’s on Offer

• Salary up to £75,000 depending on experience
• 25 days’ annual leave plus bank holidays
• Pension scheme
• Discretionary bonus
• Private healthcare
• Death in Service benefit
• Hybrid working
• Professional development and chartership support
• Opportunity to lead high-impact water infrastructure projects

Apply now

If you’re a Senior Project Engineer ready to lead multidisciplinary water projects from design through to site delivery, we’d welcome your application.

£35,000 - £37,000 including allowance + Mon - Fri + Company Car + Overtime + 8.5% Pension + Company Benefits
Mallusk

Are you a Maintenance Engineer or similar with a background in Manufacturing, Packaging or similar machinery, looking to work for a multi-million pound company who offer a multi-site position, company vehicle, industry specific training, excellent progression pathways into management or technical and overtime to boost your earnings?

On offer is the opportunity to work for a market leading business, who have been established for almost two centuries, with exciting expansion plans, turnover of over 3 Billion Euros and routes for their employees to progress into senior management. This German based company provide both physical and digital currency solutions across Europe.

In this role you will be the go-to Engineer, you will carry out preventative and reactive maintenance on a wide range of machinery and equipment, have the ability to do overtime, with an attractive shift uplift and a variety of technically challenging machinery to get stuck into, you will be given full training on all of the companies systems.

This role would suit a Maintenance Engineer or similar who is looking for a varied, site-based role, a company who have excellent retention rates, on-going development of their employees and future progression plans.

The Role:

• Preventative and reactive maintenance of electrical / mechanical machinery
• Covering 2 sites at 1 location
• 40 hour week, 6AM-2PM or 7AM-3PM
• Overtime paid at 1.5X
• Company Vehicle including Personal Use
• 8.5% Company Pension

The Person

• Maintenance Engineer or similar
• Background in FMCG, Packaging or Manufacturing machinery
• Commutable to sites in Mallusk

Reference: 24064A

Keywords: Maintenance, Engineer, Engineering, Manufacturing, FMCG, Packaging, Conveyors, Mechanical, Electrical, Mallusk, Newtonabbey, Ireland, Belfast, Company Vehicle

If this job isn’t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website

An excellent opportunity has arisen for an experienced Refrigeration Service Engineer to join one of the countries leading Refrigeration Contractors working in and around the Manchester area.

The role of Refrigeration Service Engineer will involve traveling around the region attending sites to carry out reactive work on a range of commercial refrigeration plant. The role is a mobile role so a full driving licence is required.

The successful Refrigeration Service Engineer will be allocated various jobs within the region and be responsible for all service and breakdown on their refrigeration plant.

For the right engineer a fantastic salary / package is on offer comprising of the following:

Basic salary up to £48000 + Standby

45 hour week

Travel time paid door to door

Overtime @ 1.5x hourly rate - 2.0x on Sundays and Bank Holidays

Standby / Call Out - 1 in 5

Pension

Company Van

33 Days Holiday

This is a fantastic opportunity for an experienced engineer to join a company that value their engineers and offer a leading salary / package.

Refrigeration Engineer - Manchester - Engineering

Refrigeration Engineer

Refrigeration Engineer

Calibre Search promote equality in the workplace and we welcome applications from all suitably skilled or qualified candidates regardless of their sex, race, disability, religion/beliefs, sexual orientation or age. We act as both an employment agency and employment business.

An opportunity has arisen for an experienced CS&A Design Engineer with site experience of upgrading civil infrastructure and structural design and loading of in pond furniture.

This is a full time contract role inside IR35 with a requirement to spend a minimum of 3 days per week in the Whitehaven offices or Sellafield Site when required.

****Only apply if you are a British Citizen and passport holder and not have worked outside the UK during the past 5 years. Candidates can start with BPSS security clearance whilst higher level clearance is being undertaken.****

This is an exciting opportunity to become part of an established team working on an emerging project at Sellafield. This role offers the chance to work in a dynamic and forward-thinking environment to deliver a project of national importance. The successful candidate will work closely with the Project Engineering Manager, multi-disciplinary project teams, and the Client on a fast-paced project.

ROLE DESCRIPTION

Produce NFR and feasibility documentation to justify and support design decisions.

Prepare construction orders, including undertaking detailed site surveys to inform design development.

Ensure all plans, drawings, and quantities are accurate and suitable for technical calculations.

Manage and/or produce design documentation, including drawings and technical specifications.

Control and coordinate configuration management of engineering deliverables and associated site works.

Liaise with designers and stakeholders to ensure full compliance with design and construction regulations.

Provide regular progress reports and technical updates to the CS&A Responsible Engineer (RE).

Plan and prioritise work efficiently, adapting to any setbacks or technical challenges encountered.

Use AutoCAD, Navisworks, and 3D scanning software proficiently to transfer accurate site data to the design team.

Contribute practical site knowledge and technical input to Design and Constructability Reviews.

ESSENTIAL EXPERIENCE & QUALIFICATIONS

Hold an HNC/HND in Mechanical Engineering (or equivalent qualification).

Demonstrate strong plant knowledge and experience working within an operational environment.

Have working experience using CIMAGE on the SL System.

A positive can-do attitude, excellent communication and collaboration skills with the ability to work effectively across diverse project teams.

Must hold appropriate Security Clearance (SC and British Sole National) and be a Sellafield pass holder.

An opportunity has arisen for an experienced Senior Mechanical Design Engineer within pond mechanical handling experience to design rigs, tools and storage racks and support Design Substantiation and CA marking requirements to join the TDA Project Design Team.

**** You should be a British Citizen and passport holder and not have worked outside the UK during the past 5 years. Candidates can start with BPSS security clearance whilst higher level clearance is being undertaken. ****

This is a full time contract position inside IR35 with a requirement to spend a minimum of 3 days per week in the Whitehaven offices or Sellafield Site when required.

This is an exciting opportunity to become part of an established team working on an emerging project at Sellafield. This role offers the chance to work in a dynamic and forward-thinking environment to deliver a project of national importance. The successful candidate will work closely with the Project Engineering Manager, multi-disciplinary project teams, and the Client on a fast-paced project.

ROLE RESPONSIBILITIES

Provide Lessons from Experience (LFE) and apply knowledge of plant constraints throughout the project delivery process.

Produce NFR, feasibility studies, and Design Intent Reports (DIRs) to justify and support design decisions.

Check and approve Mechanical design deliverables to ensure technical accuracy and compliance.

Ensure plans, drawings, and quantities are accurate and suitable for engineering calculations.

Manage and control design documentation, including drawings and technical specifications.

Maintain configuration control of engineering deliverables and ensure effective integration with other disciplines.

Liaise with other designers and stakeholders to ensure compliance with design and construction regulations.

Provide regular progress reports and technical updates to the Mechanical Responsible Engineer (RE).

Plan and prioritise work effectively, adapting to setbacks and resolving technical challenges as they arise.

Use AutoCAD, Navisworks, and 3D scanning software proficiently to transfer accurate site data to the design team.

Contribute technical knowledge and practical input to Design and Constructability Reviews.

ESSENTIAL EXPERIENCE & QUALIFICATIONS

Hold an HNC/HND in Mechanical Engineering (or equivalent qualification).

Demonstrate strong plant knowledge and experience working within an operational environment.

Have working experience using CIMAGE on the SL System.

A positive can-do attitude, excellent communication and collaboration skills with the ability to work effectively across diverse project teams.

Must hold appropriate Security Clearance (SC and British Sole National) and be a Sellafield pass holder.

Refrigeration Engineer - North West - Manchester

Join Our Specialist Refrigeration Team

Become a key part of Icelands in-house refrigeration team, established for over 27 years, ensuring our stores run smoothly by maintaining reliable refrigeration systems.

Bring Your Expertise or Learn with Us

Were looking for hands-on refrigeration and air conditioning engineers with a problem-solving mindset. Experience in supermarkets, transport refrigeration, commercial systems, HVAC, or chillers is welcome. No supermarket experience? No problemfull training on our equipment and safety protocols provided.

Why This Role Matters

Your skills will make a real impact every day. Youll have autonomy, flexibility, and the chance to work independently while supporting store operations.

How Youll Work

• Autonomy & Flexibility:Plan your own schedule, prioritise calls, and optimise routes to minimise downtime.
• Proactive Approach:Use systems like RDM to diagnose issues before arrival and bring the right parts.
• Direct Coordination:Communicate with store teams for smooth access and minimal disruption.
• Compliance:Follow health & safety and F-Gas regulations, keeping accurate records.

Key Responsibilities

• Maintain and repair refrigeration assets (display cases, freezers, cold rooms, chillers, packs, condensers).
• Diagnose faults using engineering skills and monitoring systems (RDM, Monika).
• Ensure compliance and documentation.
• Collaborate with store teams to reduce downtime.

Why Engineers Love Working Here

• Autonomy & Trust:No micromanagementown your day.
• Modern Systems:Work with A1 refrigerants, hydrocarbons, and A2Ls like R455a.
• Professional Development:Upskilling in A2Ls, hydrocarbons, controls, diagnostics, OEM courses.
• Career Progression & Security:Job secure in-house role with clear advancement paths.
• Quality Tools:Company van, tailored van stock, tools, laptop, and digital job systems.

Essential Skills

• NVQ Level 2/3 or equivalent in Refrigeration & Air Conditioning (or relevant experience).
• F-Gas Category 1 certificate.
• Electrical and mechanical diagnostic skills.
• Strong customer focus and ability to work independently.
• Full UK driving licence.

Preferred:Background in refrigeration/air conditioning or ex-Forces engineering.

Benefits

• Competitive salary, overtime rates, standby payment, London weighting.
• Company van (Automatic Transmission fully spec’d with private use option), fuel card, tools, uniform, laptop.
• Access to paid parking app’s
• 25 days holiday + bank holidays.
• Pension and private healthcare.
• 15% Iceland discount, 30% Individual Restaurants discount.
• Ongoing training and set store allocations and area for work-life balance.

Are you ready to be part of a team that delivers mechanical, electrical, and telecommunication engineering solutions? Look no further than VVB, where expertise and experience converge to create sustainable solutions across Rail, Highways, Power, and Tunnels.

At VVB, we’re more than just engineers - we’re collaborators, innovators, and stewards of our environment. Our projects are guided by our CORE values:

C-Care & Collaboration
O-Opportunity & Ownership
R-Responsibility & Respect
E-Excellence & End Result Focus

Join us in shaping the future of infrastructure while upholding these values at every turn. Explore more about who we are at www.vvb-eng.com

What We Offer:

• Competitive salaries with yearly appraisals
• Travel expenses covered for assignments outside your base location
• Perkbox membership for 24/7 access to perks, benefits, discounts, and wellbeing tools
• Life Assurance and Private Medical Insurance schemes provided by leading providers
• Generous pension scheme
• 25 days holiday plus bank holidays (this includes a Christmas shutdown)

The Role:

We are currently recruiting for a Senior Electrical Engineer. To provide complete electrical engineering services to projects through design and engineering to completion. This will involve all stages from tendering, design and engineering, FAT attendance, support to installation, testing, commissioning and handover. Engineering and Supervisory/Management support to electrical installations throughout the projects to ensure successful delivery from a HSE, programme, quality, compliance, and commercial perspective.

Key Responsibilities:

• Performs electrical engineering and design, considering safety, maintainability, installation ease, sustainability, and environmental impact.
• Conducts system studies (e.g., load flow, short circuit, motor starting, transformer energization, protection coordination, harmonic analysis, arc flash, equipment/cable sizing, earthing) using software and offline checks.
• Reviews designs to current standards for buildability and constructability; identifies issues affecting functionality and ensures HSE compliance.
• Ensures Design Risk Assessments align with installation parameters.
• Develops engineered solutions addressing client needs, project constraints, and budgets.
• Coordinates with CAD team to ensure BIM-compliant drawings and resolve clashes/interface issues.
• Estimates engineering man-hours and contributes to engineering and project execution plans.
• Develops scope documents for tenders and procurement.
• Liaises with manufacturers to assess product suitability and attends FAT/SAT to ensure compliance.
• Coordinates with installation teams to verify design fit, methodology, and resolve constructability queries.
• Works with commercial team to track design changes and variances.
• Supports planning team in scheduling design, installation, and T&C works; adjusts forecasts to maintain programme.
• Manages subcontractor/sub-consultant work and assists commercial team with valuation and contracts.
• Ensures compliance with VVB and client engineering/design quality procedures.
• Applies knowledge of industry/regulatory codes, standards, and criteria for power, utilities, and infrastructure projects

Skills & Experience:

• Proficiency in Low and High Voltage power distribution system design in infrastructure projects and selection of equipment for the same.
• Knowledge of relevant electrical engineering and installations legislation and standards, and all other associated standards and legislations from Low Voltage to High Voltage level.
• Knowledge of engineering and design processes and associated compliance
• Utilisation of Electrical design packages (Amtech/Trimble, Cymap, ETAP, etc)
• Familiarity with 18th Edition IEE Wiring Regulation.

Qualifications:

• A recognised degree in Electrical Engineering (or equivalent) from an accredited university.
• Registered member of either IET or CIBSE or other recognised Engineering Council Institutions.
• Substantial experience within Rail, Power and Infrastructure Electrical Design Engineering position.

VVB values the benefits of a diverse workforce and is committed to treating all prospective and current employees with dignity regardless of age, disability, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief, sex or sexual orientation. All employees must demonstrate commitment and enthusiasm in promoting the principles of equality in employment and service delivery.

NO RECRUITMENT AGENCIES

An opportunity has arisen for an experienced CE&I Design Engineer with site experience of supporting Mechanical handling operations and upgrade of existing electrical Power systems, and CE&I security-based improvements to join the TDA Project Design Team.

***** Only apply if you are a British Citizen and passport holder and not have worked outside the UK during the past 5 years. Must already hold current SC Clearance. *****

Full time contract position Inside IR35, 40 hours per week (Monday - Friday) Flexible working arrangements in line with project and Client needs, with a requirement to spend a minimum of 3 days per week in the Whitehaven/Warrington offices or Sellafield Site when required.

This is an exciting opportunity to become part of an established team working on an emerging project at Sellafield. This role offers the chance to work in a dynamic and forward-thinking environment to deliver a project of national importance. The successful candidate will work closely with the Project Engineering Manager, multi-disciplinary project teams, and the Client on a fast-paced project.

ROLE DESCRIPTION

Ensure all plans, drawings, and CE&I deliverables are produced accurately and in line with project requirements.

Manage and maintain design documentation, including drawings and technical specifications.

Control and coordinate configuration management of engineering deliverables and associated site works.

Liaise with designers and stakeholders to ensure compliance with design and construction regulations.

Provide regular progress reports and technical updates to the CE&I Responsible Engineer (RE).

Plan and prioritise work effectively, adapting to setbacks and resolving technical challenges as they arise.

Use AutoCAD, Navisworks, and 3D scanning software proficiently to transfer accurate site data to the design team.

Contribute practical site knowledge and technical input to Design and Constructability Reviews.

ESSENTIAL SKILLS & QUALIFICATIONS

Hold an HNC/HND in Mechanical Engineering (or equivalent qualification).

Demonstrate strong plant knowledge and experience working within an operational environment.

Have working experience using CIMAGE on the SL System.

A positive can-do attitude, excellent communication and collaboration skills with the ability to work effectively across diverse project teams.

Must hold appropriate Security Clearance (SC and British Sole National) and be a Sellafield pass holder.

Our client a major UK consultancy are looking for an Senior Operations Lead to be responsible for day-to-day operational delivery of the service to a key client.
Based out of their offices in central Bradford you will be expected toensure consistent, high-quality execution across all in-scope service areas whilst also managing performance, coordinating teams, resolving issues, and maintaining a stable and professional service.
Candidates will need to have a strong background in Financial Services in particular within the Review/Remediation space.
This role is a contract position expected to run until the end of 2026 and will be working on a hybrid basis of 3 days in central Bradford and 2 remote.
Operational Delivery Leadership- Lead day-to-day delivery activity across all service areas.- Ensure service levels, KPIs, and quality expectations are consistently met.- Oversee Service Delivery, Complaints & Appeals, Risk & Controls, MI & Planning and Quality functions.- Maintain daily production rhythms, operational huddles, and issue-management routines.
Client & Stakeholder Management- Act as the primary operational contact for the client.- Manage real-time issues, escalations, and operational queries.- Attend leadership meetings, performance reviews and operational forums.- Provide timely, clear updates on risks, blockers, and operational performance.
Team Leadership & People Management- Lead multi-disciplinary UK teams delivering the service.- Work with the Engagement Manager to monitor quality, resourcing, utilisation, and budgets.- Drive clarity of accountability and eliminate duplication across operational roles.- Reinforce a culture of discipline, delivery focus and continuous improvement.
Risk, Control & Quality Management- Ensure consistent application of controls, standards and audit requirements.- Drive root-cause analysis and quality remediation.- Ensure accurate reporting, forecasting and performance MI.
Mobilisation & Change Implementation- Support mobilisation and transition of new services or scope changes.- Coordinate operational readiness and ensure smooth transition into BAU.- Work with PMO and Delivery Office teams to embed change effectively.
Required Skills & Experience- Strong operational leadership in service delivery environments within Financial Services.- Proven ability to manage real-time service challenges under pressure.- Experience leading multi-disciplinary and geographically dispersed teams.- Strong stakeholder management and communication skills.- Analytical capability to interpret MI and identify performance improvements.- Understanding of quality frameworks, operational controls and managed services environments.