Zenith Training is the fast-growing learning and development division of Zenith People. We work across various sectors, integrating strategic thinking with innovative training to help businesses deliver their strategy and future growth across the North East. As an Ofsted Rated Good provider and ISO 9001:2015 certified organisation, we re committed to maintaining the highest standards of quality and continuous improvement in everything we do. We re a growing business, and we re always looking to bring like-minded, talented individuals on board to support the achievement of our business objectives. So if you feel that we sound like the type of business you can see yourself working in and think that you have something to bring to our table, please get in touch we d love to hear from you!

Zenith People are looking to recruit an experienced AI Trainer. This role is responsible for developing and delivering innovative AI training programmes, with a focus on embedding AI technologies like Microsoft 365 Copilot into organisational processes through structured skills bootcamp and apprenticeship delivery models. The Trainer will support digital transformation by upskilling individuals to become in-house digital enablers, combining technical expertise with change management, risk mitigation, ethical AI use, and prompt engineering skills.

The role includes delivering a blend of face-to-face workshops and ongoing consultancy-style support aligned to apprenticeship standards.

Role responsibilities and requirements:

• Design and deliver comprehensive AI training programmes, including high-level Microsoft 365 Copilot leadership workshops and wider AI integration pathways.
• Create and maintain high-quality training materials such as presentations, user guides, integration roadmaps, and case study-based labs.
• Lead interactive workshops and training sessions to educate learners on AI concepts, tools, and best practices.
• Support learners across an extended transformation journey, guiding them through real-world activities such as Copilot deployment, semantic indexing, data governance, and AI workflow automation.
• Coach staff in critical skills such as prompt engineering, AI risk mitigation, ethical considerations, and change leadership to ensure responsible, scalable adoption.
• Align learning delivery with organisational needs, helping teams to build AI adoption roadmaps, configure Microsoft 365 Copilot, and extend functionality using Power Platform and Azure AI.
• Monitor learner progress to ensure learning continues and learners achieve in a timely manner.
• Ensure systems and processes are followed and are in line with contractual deadlines.
• Deliver outcomes in line with current KPI s and business performance targets.
• Administrating and completing paperwork associated with programme delivery within required timescales.
• Promote and monitor equality and diversity in all aspects of the role and record issues that may arise.
• Hold a Level 3 teaching qualification or above or work towards achieving a L3 Teaching qualification.
• Have practical experience in AI, machine learning, or data science, including hands-on experience with AI tools, frameworks, and technologies.
• Be proficient in Microsoft Offices packages, including Word, Excel, and PowerPoint.
• Have strong organisation and administrative skills.
• Have excellent written and verbal communication skills.
• Experience of unsupervised working and using own initiative.
• Be able to show an understanding of different learning styles and how to differentiate through various teaching methods.
• Able to motivate self and learners.
• Able to plan and deliver imaginative and motivational sessions with a clear focus on the needs of the individual learner.
• A willingness to work flexible hours and locations as required.
• To consistently demonstrate desired the company behaviours and standards.
• Be flexible, committed & enthusiastic.
• Keeping workplace safe and tidy.
• Full, clean driving licence and use of a vehicle must be flexible with travel. (Business insurance is compulsory)
• To believe in and demonstrate the company values and team charter behaviours.

Benefits of working with Zenith

Enhanced Holiday Package Enjoy more time off to recharge.

Great Working Environment Supportive, collaborative, and positive culture.

Free Parking Convenient and cost-saving for all staff.

Pension Salary Sacrifice Tax-efficient way to boost your retirement savings.

Cycle to Work Scheme Promote health and sustainability.

Extra Pension Contributions Additional employer contributions after probation.

Hybrid Working 1 day per week working from home (after probation).

Social Gatherings 4 events per year to connect and celebrate.

Death in Service (DIS) 4x salary for peace of mind.

Training & Development Continuous learning and career growth opportunities.

Employee Assistance Program (EAP) Includes a wellbeing app for mental health support.

Birthday Off Celebrate your special day with an extra day off

Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices.
Salary up to £55k, plus excellent company benefits.

About Us
Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years’ experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers.

At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you’re valued from day one. Whether working with cutting-edge tech’ or shaping strategy for national-scale projects, you’ll be trusted, challenged, and empowered to grow.

We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you’re passionate about solving meaningful problems with smart and passionate, people, Triad could be the place for you.

Glassdoor score of 4.7
96% of our staff would recommend Triad to a friend
100% CEO approval
See for yourself some of the work that makes us all so proud:

Helping law enforcement with secure intelligence systems that keep the UK safe
Supporting the UK’s national meteorological service in leveraging supercomputers for next-level weather forecasting
Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products
Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport

Role Summary

As a UX Designer at Triad, you will play a significant role in our client assignments. You will seek to align multiple perspectives by providing coherent views of how best to build and deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio of successful UX work is essential.

Could you be Triad’s next “Rising Star of the Year?” Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at “The Chartered Institute for IT & Computing Awards.”

Key Responsibilities:

• User research: Plan and conduct user research with appropriate methods including user interviews and surveys to address research problems, establish user needs, highlight pain points and identify opportunities to improve user experiences.
• Analysis: Use appropriate methods to analyse research and triangulate findings across multiple research outputs.
• Producing artefacts: Decide upon and produce artefacts based on the research and design including personas, user journeys, and service blueprints.
• Design and iteration: Create wireframes and designs using various levels of fidelity as appropriate and collate feedback to iterate these designs.
• Prototyping: Create interactive prototypes to different levels of fidelity to be able to test design options.
• Workshops: Initiate, plan and conduct workshops with stakeholders and users.
• Stakeholder collaboration: Work with stakeholders, users, business analysts, technical teams and product owners to shape and develop the user experience.
• Usability testing: Initiate, plan, conduct and analyse usability testing to evaluate digital systems and services.
• Accessibility and inclusion: Ensure research activities are inclusive (for accessibility and digital literacy needs) and designed to ensure services adhere to WCAG 2.2.
• Information architecture and navigation: Research for and design the information architecture to ensure users can navigate successfully.
• Measuring success: Work with stakeholders to define success metrics so that services can continually iterate.
• Agile working: Work and collaborate across multi-disciplinary teams using agile methods.
• Advocacy and education: Advocate for and educate client teams about user-centred design including upskilling and mentoring.
• Best practice and community: Be part of and contribute to the Community of Practice to ensure it develops alongside developments in the industry.

Skills and Experience:

• Deep analytical thinking with a strong ability to communicate insights clearly through presentations and reports.
• Skilled in designing accessible systems and services, with a good understanding of WCAG 2.2 guidelines and inclusive design for users with varying levels of digital literacy (desirable).
• Experienced in creating intuitive, user-friendly digital experiences backed by solid user research and usability testing, with the ability to extract and present actionable insights.
• Proficient in prototyping and design tools including Figma, Adobe XD, Axure, and Balsamiq.
• Familiar with research and analysis tools such as Dovetail, Mural, and Microsoft Forms.
• Knowledge of Front End technologies (HTML, CSS, JavaScript) and analytical tools like Google Analytics (both desirable).
• Comfortable working within Agile frameworks and collaborating across multidisciplinary teams.
• Experience working with Government Digital Service (GDS) standards and practices (desirable).
• A portfolio of UX work is available on request.

Qualifications & Certifications:
A degree or equivalent qualification related to the area you work in - Desirable.
Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK.

Triad’s Commitment to You

As a growing and ambitious company, Triad prioritises your development and well-being:
Continuous Training & Development: Access to top-rated Udemy Business courses.
Work Environment: Collaborative, creative, and free from discrimination.

Benefits:
25 days of annual leave, plus bank holidays.
Matched pension contributions (5%).
Private healthcare with Bupa.
Gym membership support or Lakeshore Fitness access.
Perkbox membership.
Cycle-to-work scheme.

Our Selection Process
After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for:

An interview with our Head of UX, including a career review and cultural fit assessment.
A workshop and interview session with our principal consultants.
We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation.

Other information
Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief.

We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.

Job Title: ilearn Mentor (Reduced Year) Salary: Commencing at £25,556 with progression to £26,200 pro rata, per annumClosing Date: About the Role

This is a full-time, reduced year role: 37 hours per week over 40 weeks per year.

Join the Independent Learning (ilearn) team at Leeds City College as an ilearn Mentor.

At the heart of this role is helping students build the confidence and independent skills they need to succeed in their future. You’ll support them both in the classroom and through one-to-one sessions, carefully planning and adapting learning activities to meet individual needs and strengthen their overall learning journey.

As part of the team, you’ll be a friendly, approachable presence within the iLearn hubs and study spaces across our different sites and campuses, creating a welcoming environment where students feel supported, encouraged, and ready to achieve their best.

* Actual salary for 37 hours per week over 40 weeks is commencing at £23,917 with progression to  £24,520 per annum.

What You Will Do

• You’ll plan and deliver engaging workshops, group support sessions, and one-to-one appointments that help students build their independent learning, digital, and wider study skills.
• You’ll create clear, practical, and easy-to-use learning resources — including induction materials and student guides — designed to support students throughout their journey.
• Managing your own student caseload, you’ll schedule appointments, track progress, and keep accurate records using our internal systems (ProMonitor and Navigate), ensuring every student receives consistent and effective support.
• You’ll actively champion the development of independent learning, as well as English and maths skills, encouraging all students to build confidence in these essential areas.
• As a friendly and approachable presence within the iLearn hubs and wider college study spaces, you’ll help create a positive, safe, and welcoming environment where students feel comfortable and motivated to study.
• You’ll also support the smooth running of the hubs by maintaining resources such as books, Chromebooks, and e-resources — helping ensure students have everything they need to succeed.

About You

• Hold a Level 2 (or above) in English, Maths, and IT or be willing to work towards this along with a Level 3 qualification (or relevant experience).
• Recent experience supporting effective learning
• Confident working with diverse students and collaborating as part of a supportive team.
• Comfortable using technology to enhance learning (e.g. Google Educator/Trainer, or willing to train).
• Strong communication and interpersonal skills, with the ability to positively influence and guide others.
• Able to understand complex situations, solve problems, and take practical action to support learner progress.

Benefits

The group offers a range of excellent benefits, including:

Annual leave:
Curriculum and Management: 44 days plus bank holidays
Curriculum support and business support: 39 days plus bank holidays

Pension schemes with generous employer contributions:
Teachers’ Pension Scheme
Local Government Pension Scheme
People’s Pension Scheme

CPD opportunities:
Annual staff conference plus 2 additional staff development days.
Qualifications including PGCE, Apprenticeships, Leadership and Management courses.

Employee wellbeing initiatives: Family Friendly Policies, discounted onsite spa     (Printworks) and gym (Park Lane).

Travel and commuting: Discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.

Flexible and hybrid working opportunities: Please speak to the recruiting manager regarding flexible opportunities as these differ between roles.

About Us Leeds City College is one of the largest further education institutions in the country and is one of the biggest providers of apprenticeships regionally.We provide a vibrant and diverse learning environment, delivering excellent and innovative education which is supportive, inspiring and life changing. Leeds City College’s values put students first and are at the heart of everything the college does.We are committed to lifelong learning and investing in our staff. You’ll have access to a broad variety of training and professional development designed to help you continually develop and grow. We offer a wide range of job vacancies, and our large size means there are always exciting opportunities to progress.Join us on the journey to being the best that we can collectively be for our students, apprentices, staff and our stakeholders.SAFEGUARDING At Luminate Education Group we are committed to the safeguarding and welfare of all our students including children, young people, and vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow the Safer Recruitment requirements and best practice as set out within Keeping Children Safe in Education statutory guidance. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.EQUALITY, DIVERSITY AND INCLUSION Our commitment to Equality, Diversity and Inclusion (EDI) in recruitment is key to our Group’s values. We are dedicated to fostering a workplace that embraces equality, diversity and inclusion in all its forms, where every candidate is treated with fairness, respect, and equity. Our recruitment processes are designed to ensure equal opportunities, remove bias, and promote a diverse talent pool. We continually assess and improve our practices to ensure that every individual, regardless of background, has an equal chance to succeed. By championing EDI, we aim to create a workforce that reflects the richness of our communities and drives innovation through diverse perspectives.  To find out more about what our commitment to EDI means to us please Click here to learn more about our EDI objectives.RECRUITMENT AGENCIES We kindly request that recruitment agencies do not forward any unsolicited CVs in relation to any of our advertised roles or speculatively. If we require support with any of our vacancies we will get in touch with agencies directly.

• We do not recognise submissions of unsolicited or speculative CV applications from recruitment agencies.
• We shall not be liable for any fee / commission in the event we employ a candidate that may have been submitted as an unsolicited/speculative application from an uninstructed recruitment agency.

Job Title: Teacher - Travel, Aviation and Cabin Crew (Part Time) Salary: Commencing at £31,138 with progression to £35,036 per annum pro rataClosing Date: About the Role

Leeds City College are seeking a Teacher of Travel, Aviation, and Cabin Crew to join our School of Travel, Food and Drink, based at our historic Printworks campus.

This role is part time, 14.8 hours per week and will require working one evening per week until 19:00pm.

The School of Travel, Food and Drink is a leading provider of education and training for young people looking to build successful careers in the travel, tourism, and aviation industries. We pride ourselves on delivering high-quality, industry-relevant teaching that equips learners with the practical skills, knowledge, and confidence needed to thrive in this fast-paced and exciting sector.

We currently deliver courses from Level 1 to Level 3, working closely with employers to ensure our programmes reflect real industry needs.

What You Will Do

• Deliver engaging lessons across Level 1 to Level 3 travel, aviation and cabin crew courses
• Share your real-world industry experience to bring learning to life
• Support learners to develop practical skills and confidence for careers in travel, tourism, and aviation
• Assess learner progress and provide constructive feedback
• Inspire and motivate young people to explore opportunities in the travel and tourism sector
• Contribute to curriculum development, ensuring content reflects current industry standards
• Work collaboratively with colleagues and industry partners to enhance the learning experience

About You

We are seeking a passionate and knowledgeable individual to join our team and help inspire the next generation of travel and aviation professionals. This role is ideal for someone who brings strong industry experience and is motivated to share their expertise with learners.

We are particularly interested in candidates who have:

• Previous industry experience in both travel and aviation
• Former cabin crew experience (essential)
• Experience working within a travel agency and/or tour operator
• A genuine passion for teaching, mentoring, and developing young people
• Strong communication and interpersonal skills

You do not need to hold a current teaching qualification - full training and support will be provided by the college once in post.

Benefits

The group offers a range of excellent benefits, including:

Annual leave:
Curriculum and Management: 44 days plus bank holidays
Curriculum support and business support: 39 days plus bank holidays

Pension schemes with generous employer contributions:
Teachers’ Pension Scheme
Local Government Pension Scheme
People’s Pension Scheme

CPD opportunities:
Annual staff conference plus 2 additional staff development days.
Qualifications including PGCE, Apprenticeships, Leadership and Management courses.

Employee wellbeing initiatives: Family Friendly Policies, discounted onsite spa     (Printworks) and gym (Park Lane).

Travel and commuting: Discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.

Flexible and hybrid working opportunities: Please speak to the recruiting manager regarding flexible opportunities as these differ between roles.

About Us Leeds City College is one of the largest further education institutions in the country and is one of the biggest providers of apprenticeships regionally.We provide a vibrant and diverse learning environment, delivering excellent and innovative education which is supportive, inspiring and life changing. Leeds City College’s values put students first and are at the heart of everything the college does.We are committed to lifelong learning and investing in our staff. You’ll have access to a broad variety of training and professional development designed to help you continually develop and grow. We offer a wide range of job vacancies, and our large size means there are always exciting opportunities to progress.Join us on the journey to being the best that we can collectively be for our students, apprentices, staff and our stakeholders.SAFEGUARDING At Luminate Education Group we are committed to the safeguarding and welfare of all our students including children, young people, and vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow the Safer Recruitment requirements and best practice as set out within Keeping Children Safe in Education statutory guidance. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.EQUALITY, DIVERSITY AND INCLUSION Our commitment to Equality, Diversity and Inclusion (EDI) in recruitment is key to our Group’s values. We are dedicated to fostering a workplace that embraces equality, diversity and inclusion in all its forms, where every candidate is treated with fairness, respect, and equity. Our recruitment processes are designed to ensure equal opportunities, remove bias, and promote a diverse talent pool. We continually assess and improve our practices to ensure that every individual, regardless of background, has an equal chance to succeed. By championing EDI, we aim to create a workforce that reflects the richness of our communities and drives innovation through diverse perspectives.  To find out more about what our commitment to EDI means to us please Click here to learn more about our EDI objectives.RECRUITMENT AGENCIES We kindly request that recruitment agencies do not forward any unsolicited CVs in relation to any of our advertised roles or speculatively. If we require support with any of our vacancies we will get in touch with agencies directly.

• We do not recognise submissions of unsolicited or speculative CV applications from recruitment agencies.
• We shall not be liable for any fee / commission in the event we employ a candidate that may have been submitted as an unsolicited/speculative application from an uninstructed recruitment agency.

SC Cleared Interaction Designer (Mid-Senior) - Central Government (Contract)
Duration: ASAP start for an initial 6 months
Rate: Up To £540 per day (Inside IR35)
Location: Remote working with occasional onsite attendance
Clearance: UKSV SC (active)

We are seeking a mid-senior level SC Cleared Interaction Designer to support a UK Central Government department on a complex digital delivery programme. This Inside IR35 role requires a confident practitioner who can lead interaction design work, contribute to strategic decision-making, and collaborate effectively within multidisciplinary agile teams.

The Role

You will be responsible for designing intuitive, accessible, and user-centred interactions across one or more digital services. Working closely with user researchers, service designers, developers, and product managers, you will help shape solutions that meet user needs and align with GDS standards.

Key responsibilities include:

• Designing user-centred interactions across complex digital services
• Producing wireframes, prototypes, and interaction flows at varying levels of fidelity
• Applying GDS standards, design patterns, and accessibility best practice (WCAG)
• Collaborating with user researchers to iterate designs based on evidence and insight
• Working closely with developers to ensure high-quality implementation of designs
• Facilitating design workshops and contributing to design critiques
• Supporting services through discovery, alpha, beta, and live phases
• Clearly documenting and communicating design decisions to stakeholders

About You

Essential experience:

• Active UKSV SC clearance
• Proven experience as an Interaction Designer at mid-senior level
• Experience delivering digital services within UK Central Government or similarly regulated environments
• Strong understanding of GDS standards and the GOV.UK Design System
• Experience working in agile, multidisciplinary delivery teams
• Confidence engaging and influencing senior stakeholders
• Comfortable working remotely with occasional onsite attendance

Nice to Have:

• Experience mentoring or supporting junior designers
• Strong prototyping skills using tools such as Figma
• Experience designing for complex user journeys or transactional services
• Familiarity with accessibility testing and inclusive design practices

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

SC Cleared Service Designer - Central Government (Contract)
Duration: ASAP start for an initial 6 months
Rate: £380 per day (Inside IR35)
Location: Remote working with occasional onsite attendance
Clearance: UKSV SC (active)
Nationality: UK Nationals only

We are seeking an experienced SC Cleared Service Designer to support a UK Central Government department on a user-centred digital delivery programme. This is an Inside IR35 engagement, focused on collaborative service design within multidisciplinary agile teams.

The Role

You will play a key role in shaping end-to-end services that meet user needs while aligning with government standards and policy. Working closely with product managers, developers, researchers, and stakeholders, you will help design and iterate services that are accessible, usable, and effective.

Key responsibilities include:

• Designing and mapping end-to-end user journeys across complex public sector services
• Applying GDS standards, service design principles, and user-centred design methods
• Facilitating and contributing to workshops, design critiques, and stakeholder sessions
• Translating user needs, research insights, and policy constraints into service improvements
• Creating service blueprints, journey maps, and artefacts to support delivery teams
• Collaborating within agile, multidisciplinary teams to support continuous delivery
• Supporting service assessments and assurance processes where required
• Clearly documenting design decisions and communicating them to technical and non-technical audiences

About You

Essential experience:

• Active UKSV SC clearance
• Proven experience as a Service Designer in UK Central Government or similar regulated environments
• Strong understanding of GDS standards and the Service Manual
• Experience working in agile delivery teams
• Ability to communicate complex service problems clearly and pragmatically
• Comfortable working remotely with occasional onsite attendance

Nice to Have:

• Experience supporting live services and service assessments
• Background working across discovery, alpha, beta, and live phases
• Familiarity with accessibility standards and inclusive design practices
• Experience collaborating closely with policy and operational teams

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

ADP is hiring a Senior UX Designer - Staines or Bristol (Hybrid)

• Are you inspired by designing at enterprise scale and making an impact on service teams around the world?
• Are you empathic to user needs and committed to leveraging research to create elegant, easy-to-use experiences?

Well, this may be the role for you. Ready to design what’s next?

ADP is expanding our Service Technology team with a Senior UX Designer role focused on our client-facing service platform. You’ll design experiences that empower our clients worldwide as we scale our client support platform across the organization as part of ADP’s, The Zone initiative. Your work will empower our clients to achieve their goals and will raise the bar for what a contemporary, highly intuitive, and effective client service portal can be.

As a Senior UX Designer, you’ll leverage your full range of user experience design expertise to craft innovative solutions for our service platform. Our best designers balance holistic thinking with hands-on execution, influencing at both strategic and tactical levels. You’ll use your curiosity to uncover user problems, apply systems thinking to workflows within Salesforce’s Experience Cloud’s capabilities, and collaborate with cross-functional partners to build thoughtful, highly effective experiences.

To thrive in this role, you should have experience influencing product direction and partnering with senior stakeholders. Integrity, resilience, and creativity are must-haves in this job. As with any role in UX design, you will have challenges that inspire you to create something better, not weigh you down. We’re looking for a designer with a hunger to try new things, elevate design practices, and deliver impact at scale.

About The Zone
The Zone is ADP’s client-centric approach to re-imagining the HCM Client Experience in partnership with Salesforce. Designed to operate at a global scale, The Zone’s client portal will transform our client experiences with enhanced and personalized engagement opportunities powered by Salesforce’s Service Cloud platform to provide an unmatched, innovative approach to client service using all available evolving technologies. This platform is central to ADP’s service delivery excellence and operational efficiency worldwide.

Like what you see? Apply now!

Learn more about ADP at tech.adp.com/careers

What You’ll Do
Here’s what you can expect on a typical day:
• Own the Design Process. Lead end-to-end UX for features from discovery through ideation and ultimately delivery.

• Design Intuitive Experiences. Create and enhance solutions for client self-service, knowledge and training management, case creation, case management, and other related workflows—all within Salesforce Experience Cloud’s framework.

• User Research Partnership. Champion user insights in every stage of the process. Partner with UX researchers to define studies, assist in synthesizing findings, and translate them into strategic design opportunities.

• Facilitate Alignment. Use your communication skills to bring stakeholders together, drive decisions, and advocate for user experience in leadership discussions with product owners, solutions architects, and technical architects.

• Hands-on Design. Roll up your sleeves to create high-fidelity designs, prototypes, and reusable patterns that set the bar for quality.

• Apply ADP Design System Mastery. Leverage ADP’s Waypoint Design System principles to create consistent, scalable experiences that work for a global client base.

• Operational Excellence. Model lean UX practices and agile design methods. Help shape design guidelines and processes to ensure consistency and efficiency.

• Innovation. Guide your work through experimentation, iteration, and exploring emerging technologies to push ADP’s products forward.

To Succeed in This Role
• Bachelor’s degree OR equivalent

• 5+ years of experience in UX design (product, interaction, visual, or service design)

• Strong expertise in Figma, Miro, and other current design/prototyping tools

• Deep understanding of UX principles, interaction design, and information architecture

• Experience designing for enterprise platforms at scale with demonstrated impact

• Proven ability to influence senior stakeholders and navigate complex organizational dynamics

• Comfortable presenting work confidently and advocating for user-centered design

• Collaborative mindset with a proactive, solutions-oriented approach

• Experience working in Agile development environments

Bonus Points
• Salesforce experience: Experience designing for Salesforce Experience Cloud or other Salesforce products, including familiarity with Salesforce Lightning Design System (SLDS) principles and components.

• Service workflows: Understanding of service-oriented workflows, self-service concepts, CRM systems, and support tools.

• Industry knowledge: Experience with HR, payroll, or professional services industries

• Enterprise mindset: You’ve designed for large-scale platforms and understand the unique challenges of enterprise UX

• Positive energy: You bring optimism and resilience to your work, even when solving complex problems

• Systems thinker: You see the big picture and design with scale and consistency in mind

• Proactive approach: You anticipate needs, identify opportunities, and take initiative without being asked

Service Designer (UX-Led)

My client is seeking an experienced Service Designer who has evolved from a UX background into service design - someone who understands interaction design deeply but now operates at a broader, end-to-end service level.

This is not a product design role. It s about shaping holistic services across journeys, systems, people, and touchpoints - ensuring experiences work seamlessly across digital and physical channels.

You ll be passionate about human-centred design and driven to improve real-life customer moments. The ambition is simple but powerful: transforming moments of worry into moments of hope through thoughtful, well-designed services.

You ll also be someone who cares deeply about the craft - advocating for service design thinking, elevating UX maturity, and helping embed service principles across the organisation.

The Role

As a Service Designer, you will:

• Lead end-to-end service design activity across complex customer journeys.
• Map current and future state services, identifying pain points, dependencies, and opportunities.
• Work within agile environments to uncover priorities, visualise outcomes, and define scope from a service perspective.
• Use research and insight to shape service improvements, ensuring solutions are grounded in real human needs.
• Facilitate workshops and stakeholder sessions to align on service vision, risks, and constraints.
• Champion human-centred design, constructively challenging business or technical limitations where needed.
• Collaborate closely with UX designers, researchers, product owners, engineers, and operational teams.
• Support the evolution of service design capability and ways of working across the organisation.
• Clearly communicate service concepts, blueprints, and journey thinking to both senior and non-technical stakeholders.

What You ll Bring

• A strong foundation in UX design, with clear progression into service design.
• Experience designing end-to-end services beyond individual screens or features.
• Confidence working across multiple touchpoints, channels, and operational processes.
• Strong journey mapping and service blueprinting experience.
• The ability to connect research insights to strategic service decisions.
• Excellent stakeholder management skills, including experience working with senior leaders.
• Resilience and adaptability in complex, fast-moving environments.
• A collaborative mindset and genuine passion for improving customer experiences.

Benefits

• Excellent career development opportunities
• Birthday off + Wellness Days
• Flexible working

Interested? Please click Apply Now. Service Designer (UX-Led)

Salary: Up to 30,000 depending on experience plus Veolia benefits
Location: Cannock, Staffordshire- Hybrid working
Hours: 40 hours per week

Our company is powered by people and by software. It is crucial to our organisation that employees and software work together seamlessly, to drive operational efficiency, ensure productivity, and manage costs. As a Digital Adoption Specialist you will help to design and implement the company’s digital adoption initiatives, to ensure that our organisation is getting the most out of our digital assets. You will also be responsible for helping the business as a whole strategically drive adoption and engagement with our enterprise software. You will work closely with stakeholders throughout the organisation, including operations and L&D, to develop and execute a holistic strategy based on value and impact with a strong focus on User Experience.

Benefits you will receive within this role are

• Eligible for Annual Performance Bonus
• The option to join the Veolia Pension Scheme
• Access to Veolia Rewards, benefits and discounts
• Free eye testing and money towards glasses if required for work purposes
• 25 days annual leave + statutory bank holidays
• Free access to our very own onsite gym
• Free car parking
• Subsidised daily allowance for food in our Bistro

Responsibilities

• Manage the implementation of Whatfix’s digital adoption platform across the company’s digital assets
• Build business apps using Google AppSheet, be a super user and help citizen developers with their apps
• Assess needs and use cases, quickly design impactful and creative solutions, measure results, and iterate and improve to drive optimal outcomes
• Collaborate with business, technical and creative partners to ensure timely delivery of software readiness, communications and training
• Drive agile development processes to deliver new features and functionality to ensure best in class digital user experience
• Measure and evaluate the impact of solutions developed against KPIs set forth to drive ROI back to the business
• Apply presentation skills to demonstrate the messaging, specifications and desired benefits
• Seek feedback and obtain consensus across stakeholders from project initiation through final approval
• Influence and deliver in an environment with multiple stakeholders, competing priorities and timeline
• Ability to understand technical possibilities and limitations of the tools at your disposal in order to troubleshoot and maintain implementations over time
• Collaborate with Whatfix CSM and Sales contacts in order to get the most out of the Whatfix tool and ensure that expansion of Digital Adoption Platform is not hindered by technical or licensing limitations

The experience you will need

Essential:

• Experience working in a deadline-driven environment, where attention to detail, and the ability to multitask/prioritise a workload of competing priorities
• Ability to independently manage several projects simultaneously and operate under tight deadlines
• A natural excitement and ability to learn technologies and explain technical issues to a variety of audiences, including enterprise architects, developers and management
• Strong organisational skills with a high attention to detail
• Strong analytical and problem-solving skills

Desirable:

• Background in organisational change management or learning & development
• Whatfix experience
• Proficiency in Microsoft Word, Excel and PowerPoint
• HTML, CSS, and/or JavaScript experience
• Implementation or professional services experience at a SaaS company
• UX background
• Familiarity with Workday, Salesforce, SuccessFactors, Dynamics, other enterprise software

What’s next?

Apply today, so we can make a difference for generations to come.

We’re proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we’re also transforming what it means to have a rewarding, purposeful career.

We’re dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We’re also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

Role Title: Service Designer Duration: 6 month contract Location: Telford, Hybrid 2 days per week onsite Rate: up to 483 p/d Umbrella inside IR35 Role purpose / summary One Login are looking to accelerate all phases of Delivery Work and need a strong Service Designer to support and drive this request. Responsibilities will also include being a Lead Service Designer and working closely with the other Service Designers in One Login, providing guidance and support. Activities will include Research users and journeys, understand business needs, explore the current service, identify constraints, review dependencies are work closely with stakeholders. We are looking for clear problem statements, refined scope, assumptions, documented user needs, options on how to address problems and support to feed into an end of discovery report. We're looking for people who challenge the status quo and are constantly looking to shape their working environment to make it an exciting, fun and interesting place to work. Keeping things fresh is something we encourage in our working practices, but the culture of continuous improvement is equally as important in our technical approach to building and delivering modern digital services. As a valued team member, your knowledge and experiences will be used to help the team deliver successfully. Service Designer role (or experienced Interaction Designer) to create user journey maps and service blueprints and visualises the problem space and opportunities. Working with the One Login programme on supporting the overall Design changes needed within the many phases of One Login work that we must deliver over the next few years. Helping shaping delivery for the team, working closely with UX & Build teams, improving the team's ways of working and providing output to feed into the stakeholder updates / reports. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!

User Researcher

Day Rate: 400- 450 (Inside IR35)
Contract Length: 3 Months
Location: Fully Remote (1 day in Newcastle every 3 weeks)

The Role

We’re looking for an experienced User Researcher to join a high-impact digital team delivering user-centred services at scale. This is an exciting opportunity to work on meaningful projects that directly improve public-facing digital services.

You’ll play a key role in shaping products and services through evidence-based user insight, ensuring solutions are accessible, inclusive, and aligned with user needs.

Key Responsibilities

• Plan, design and conduct user research across the product lifecycle
• Use a range of qualitative and quantitative research methods
• Work closely with Product Managers, Designers and Developers in agile teams
• Turn complex findings into clear, actionable insights
• Advocate for user-centred design and accessibility best practices
• Contribute to research repositories and insight libraries

Essential Experience

• Proven experience working as a User Researcher within GDS environments
• Strong understanding of the Government Service Standard
• Experience delivering research in agile, multidisciplinary teams
• Ability to communicate research findings clearly to a range of stakeholders
• Experience planning and running usability testing sessions

What’s on Offer

• 400- 450 per day (Inside IR35)
• 3-month initial contract
• Fully remote working, with just 1 day onsite in Newcastle every 3 weeks
• Opportunity to work on impactful, large-scale digital transformation programmes

Directorate: Strategy & Innovation
Contract Type: 18 Months Fixed Term Contract
Hours: 36
Salary: 42,771 - 46,968
Location: Colindale
Closing Date: Midnight March 9th 2026

About Barnet Council
Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centers, vast green spaces and diverse communities all help make it a great place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better. As an organisation, our staff are committed to Our Values: Learning to Improve, Caring, Inclusive, Collaborative - which drive everything we do.

About the role
This is an exciting time to join Barnet as we grow our Digital, Data and Technology (DDaT) capabilities and accelerate our digital transformation journey. We’re investing in smarter services, better use of data, modern technology, and you’ll play a key part in shaping this future.
We’re looking for a Digital, Data, and Technology (DDaT) Trainer to join our Insight & Intelligence Hub. Working with a talented team, you’ll play a key role in equipping colleagues across the council with the skills, confidence and curiosity they need to use digital tools, data systems and emerging technologies effectively.
From Microsoft 365 tools to data literacy, AI awareness and modern collaboration platforms, you’ll design and deliver engaging training that helps everyone work smarter and embrace change.
This is a role where you’ll blend technical understanding with creative learning design. Shaping content, building selfhelp resources, and championing user adoption in a friendly and approachable way.
This is a hybrid role. You will be expected to attend monthly in-person team days in our Colindale office. We also come into the office to meet service stakeholders, work together on collaboration, discovery and user testing sessions and department days.
Please click here to download the Job description for this role.
About you
You’re a natural communicator who’s passionate about helping people build their skills and confidence. You enjoy exploring new technology, breaking down complex concepts, and turning them into learning experiences that work for everyone, from frontline staff to senior leaders.
You will bring:

• Experience designing and delivering engaging training for diverse audiences (classroom, online and selfserve).
• Confidence using digital tools including Microsoft 365 (Teams, SharePoint, Power BI and more).
• The ability to translate technical concepts into clear, accessible language that people understand and act on.
• Strong communication and presentation skills, with confidence leading sessions inperson and online.
• An analytical mindset with the ability to assess training needs, identify skills gaps and evaluate impact.
• A proactive, curious approach, with a willingness to experiment and stay ahead of new technologies (including AI).
• A usercentred mindset, supporting people through change and helping overcome barriers to adoption.
  If you love helping people learn and want to play a key role in supporting digital transformation, this role offers creativity, variety and impact.
  In this role, you will:
• Design, deliver and evaluate training sessions covering digital tools, data literacy, productivity platforms and emerging technologies.
• Create highquality learning resources including, quickstart guides, videos, vlogs, selfserve materials and classroom content.
• Translate technical concepts into userfriendly language and accessible content.
• Assess training needs, identify skills gaps and work with teams across the council to plan learning programmes.
• Support the development and promotion of the Innovation & Skills Hub, helping to embed a culture of curiosity and experimentation.
• Promote safe, ethical and accessible use of technology, including AI, ensuring compliance with data protection and accessibility standards.
• Work collaboratively with colleagues in Organisational Development to maintain learning platforms and share consistent, highquality content.
• Build strong relationships with strategic tech partners and leverage external opportunities (e.g. SOCITM, LOTI).
• Provide troubleshooting support and guidance to users adopting new tools or ways of working.
• Drive user engagement and support the shift toward a proactive selfhelp culture across the organisation.
  You’ll be part of a supportive team with the opportunity to shape how Barnet builds digital and data capability across the entire workforce.

What we offer

• 31 days annual leave, plus public and bank holidays
• Access to the Local Government Pension Scheme, which provides a valuable guaranteed income in your retirement together with security for your dependents
• Work-life balance options may include hybrid working, flexitime, job share, home working, part-time
• A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more
• Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership
• Excellent training and development opportunities
• Employee well- being training programs including confidential employee assistance
  How to apply
  Read the job description and person specification before clicking ‘Apply’ to commence the online application form. If you would like any further information about the role before applying, please contact James Rapkin, Head of Organisational Insight & Intelligence,

Barnet Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Barnet operates stringent safer recruitment procedures, this may include AI Detection Screening, Biometric ID/Right to Work Checks, Qualification and Registration Checks, Up to 6 years of Employment Data and Insights to Accelerate Screening (Konfir), Up to 5 years of Employment History References, DBS (Disclosure & Barring Service) Checks, Credit Checks and Social Media, Sanctions and Occupational Health Screening.

To deliver Barnet Council’s commitment to equality of opportunity in the provision of services, all staff are expected to promote equality in the workplace and in the services the Council delivers. As such we value diversity and welcome applications from all backgrounds.
Barnet Council embraces all forms of flexible working (including part-time, compressed hours, and hybrid working) and is committed to offering employees a healthy work-life balance. Candidates are encouraged to talk about relevant requirements and preferences at interview. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.

Barnet Council is a Disability Confident Committed Employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at (url removed)

All posts with the council are subject to a probationary period of six months, during which time you will be required to demonstrate to the council satisfaction your suitability for the position in which you will be employed.

Due to the high number of applications that are received for some posts we may close vacancies before the stated closing date if sufficient number of applications are received. Therefore, please apply as soon as possible.

Please ensure you regularly check the email account (including JUNK MAIL folders) that you use to submit your application, as any further communication regarding your application will be sent electronically. Should you not hear from us within four working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.

Job Title: Interaction Designer

Rate: 515 per day inside ir35

Location: Remote

Contract: 6 months

SC security clearance is required for this role.

Job Summary

We are seeking an experienced SC-cleared Interaction Designer to support the delivery of high-quality digital services within the Public Sector for a leading digital transformation organisation. You will play a key role in shaping user-centred, accessible and inclusive services aligned with Government Digital Service (GDS) standards. Working within multidisciplinary teams, you will lead interaction design activities, contribute to service strategy, and mentor other designers while ensuring solutions meet both user needs and technical constraints.

Key Skills & Experience

• Proven experience delivering interaction design within the UK Public Sector and GDS environments
• Strong advocacy for user-centred and inclusive design principles
• Ability to coach and mentor designers, providing constructive feedback
• Excellent stakeholder communication and facilitation skills
• Expertise in creating accessible, responsive and usable interfaces
• Workshop facilitation and collaborative service design experience
• Strong understanding of technical constraints and how they impact design
• User research interpretation and translating insights into design solutions
• Sketching, concept development and prototyping at multiple fidelities
• Experience building interactive prototypes using the (url removed) Prototyping Kit
• Comfortable working within multidisciplinary teams (policy, product, delivery, UCD, technical)
• Experience contributing to service strategies and transformation roadmaps

If you are interested in this role, please feel free to submit your CV.

Job Title: Product Owner
Location: Manchester (Hybrid)
Salary: 40,000 + benefits
Job Type: Permanent

Infused Solutions is partnered with a growing eCommerce brand looking to add a Product Owner to their digital team. This is a great opportunity for someone with a passion for user experience and data-driven decision making who’s ready to take ownership of key features across their platform.

The Role:

• Manage and prioritise the product backlog.
• Translate business goals into clear user stories and sprint deliverables.
• Work closely with design, data, and engineering teams to launch new features.
• Use analytics and customer insights to inform product improvements.
• Keep up with eCommerce and customer experience trends.

Requirements:

• 2-4 years’ experience in product, digital, or eCommerce roles.
• Strong understanding of Agile/Scrum principles.
• Confident communicator with strong problem-solving skills.
• Commercially minded with a genuine curiosity for user behaviour.

Please reach out directly to Harvey Moran for immediate CV consideration.

Interaction Designer
Manchester (Hybrid)
Permanent
£70,000 + Benefits

Interaction Designer needed with strong Government Digital Services (GDS) experience for a permanent position in Manchester (Hybrid). Start ideally in Feb/March 2026.

A chance to work with a leading global IT transformation business specialising in delivering large-scale Government digital modernisation projects.

Hybrid Working - 3-4 days/week remote (WFH), and 1-2 days/week working on-site from the Manchester office.

Benefits include: Salary to £70,000 (DOE) + Hybrid + Bonus + Pension + 22 days holiday + BHs (rising to 25 days) + Death in Service + Health Care Plan + More.

Key skills, experience + duties to include:

• As Interaction Designer you will be a key member of the User Centred Design (UCD) practice, applying user-centred design principles to deliver impactful solutions.
• Strong Interaction Design, UCD and UX/UI design experience, including tools like: Heroku, Figma + Sketch.
• Leading the design of intuitive, effective, and engaging interactions for digital products and services.
• Shaping strategies, mentoring junior team members + ensuring work meets user needs and business goals.
• Translating user research findings into actionable interaction designs.
• Creating high-quality wireframes, prototypes + user flows to communicate design concepts clearly.
• Ensuring designs align with accessibility standards including: GDS, NHS service principles, WCAG.
• Building strong working relationships with key stakeholders, collaborating with multi-disciplinary teams + acting as a trusted advisor to clients.
• Government / GDS / (url removed) domain experience is strongly preferred.