Ready to launch your career in Cyber Security?

The UK is facing a critical shortage of skilled cyber professionals, creating outstanding opportunities for people who want a secure, high-growth career. Whether you’re completely new to tech or looking to switch careers, our Cyber Security Career Programme is built to get you job-ready - with a guaranteed role on completion.

Why choose this programme?

We don’t just teach theory. We train you through real-world scenarios, globally recognised certifications, and guided mentorship so you gain the confidence and credibility our end employers are actively searching for.

What’s included:

• 100+ hours of live, instructor-led online training
• 4 industry-recognised certifications
  • Microsoft Azure Fundamentals
  • CompTIA Security+
  • CompTIA CySA+
  • Forescout FSCA (exam resit included)
• Hands-on project work that mirrors real business challenges
• Job guarantee we connect you directly with our partner employers to secure your first role in I.T.

Your investment:

• Course cost: £2,795
• Payment plan: £232.91 per month (interest-free)
• 100% refund if you’re not offered a job after completing the programme

No experience? No problem.

You don’t need a technical background. If you have determination, good communication skills and a passion for a stable, future-proof career, we’ll help you get there step by step.

Take control of your future.

Click ‘Apply Now’ and start your journey into a career that offers progression, purpose and long-term security.

Security Pre-Sales EngineerOverview:As a Pre-Sales Engineer, you will play a critical role in driving sales success by providing technical expertise and support throughout the pre-sales process. You will collaborate closely with the sales team to understand customer requirements, propose solutions, and demonstrate the value of our client's products and services. Your deep understanding of network security technologies, coupled with strong communication and presentation skills, will enable you to effectively articulate complex technical concepts to both technical and non-technical stakeholders.Responsibilities:Technical Expertise: Serve as a subject matter expert on Fortinet products and solutions, including firewalls, secure SD-WAN, endpoint security, email security, and more. Stay updated on the latest features, capabilities, and industry trends.Pre-Sales Support: Work closely with the sales team to understand customer needs and objectives. Develop tailored solutions and presentations to address specific customer requirements.Solution Design: Design comprehensive security architectures that leverage Fortinet products to address customer challenges and achieve their security goals. Collaborate with the sales team and customers to refine and finalize solution designs.Product Demonstrations: Conduct engaging and informative product demonstrations to showcase the capabilities of Fortinet's solutions. Highlight key features, functionalities, and benefits to effectively communicate value propositions.Proof of Concepts (PoCs): Lead the design and implementation of proof of concepts to validate the feasibility and effectiveness of proposed solutions. Work closely with customers to ensure successful PoC outcomes.Technical Documentation: Prepare detailed technical documentation, including solution architectures, configuration guides, and implementation plans. Ensure documentation is accurate, comprehensive, and easily understandable.Training and Enablement: Provide training and enablement sessions to sales teams, partners, and customers on Fortinet products and solutions. Empower stakeholders with the knowledge and skills needed to effectively position and sell Fortinet offerings.Customer Engagement: Engage directly with customers to address technical inquiries, provide solution recommendations, and overcome obstacles. Build strong relationships with customers based on trust, credibility, and expertise.Collaboration: Foster strong collaboration with cross-functional teams, including sales, product management, engineering, and support, to drive business success. Provide valuable insights and feedback to inform product development and enhancements.Qualifications:Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).Previous experience in a pre-sales engineering role, preferably in the cybersecurity or networking industry.In-depth knowledge of network security concepts, technologies, and protocols.Hands-on experience with Fortinet products, including FortiGate, FortiAnalyzer, FortiManager, and FortiSIEM, preferred.Strong communication and presentation skills, with the ability to effectively communicate technical concepts to diverse audiences.Excellent problem-solving abilities and attention to detail.Certifications such as Fortinet Network Security Expert (NSE), Cisco Certified Network Associate (CCNA), or Certified Information Systems Security Professional (CISSP) are a plus.Willingness to travel as needed.If you are passionate about cybersecurity, thrive in a fast-paced environment, and enjoy collaborating with cross-functional teams to deliver innovative solutions, we want to hear from you!

Are you ready to take your career to the next level with a role that combines technical expertise, customer engagement, and international travel? This is an exciting opportunity to join a highly specialised engineering company operating in a niche, high-performance market. As a Business Development Manager (BDM), you’ll play a pivotal role in driving growth across key global markets while working on cutting-edge projects in aerospace, defence, energy, automotive, and advanced R&D industries. With flexible working arrangements, a competitive salary package, and the chance to represent innovative solutions worldwide, this is a role that promises both personal and professional growth.

What You Will Do:

• Identify and develop new business opportunities across targeted sectors and regions.

• Manage and nurture key customer accounts, building long-term relationships at engineering and management levels.

• Collaborate closely with internal engineering and project teams to define customer requirements and propose tailored technical solutions.

• Prepare and follow up on commercial offers, tenders, and technical proposals.

• Support and coordinate with international agents and partners to expand market reach.

• Represent the company at industry exhibitions, conferences, and customer meetings, ensuring a strong presence in the market.

What You Will Bring:

• Proven experience in B2B business development or technical sales.

• A background in engineering, industrial equipment, test systems, or instrumentation.

• Strong commercial awareness and negotiation skills, with the ability to manage long sales cycles.

• Excellent communication skills, both written and spoken, with the ability to explain complex technical solutions.

• A willingness to travel regularly, including UK, European, and occasional long-haul trips.

In this role, you’ll not only drive growth but also contribute to the company’s mission of solving complex engineering challenges through collaboration and innovation. By partnering with some of the world’s most advanced organisations, you’ll be at the forefront of delivering bespoke solutions that make a tangible difference across industries.

Interested?:

If you’re a motivated and technically minded professional ready to make an impact in a dynamic and growing company, don’t miss this opportunity. Apply now to become a Business Development Manager (BDM) and take the first step towards an exciting new chapter in your career!

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Technical Support Engineer (API & Microservices) - Software Solution - Remote

Daily rate: £200 - £300 (Inside IR35)

Duration: 9 months

Start: 5th January 2026

My client is looking for a Technical Support Engineer to join our team on a freelance basis. You will play a key role in delivering exceptional technical support for a suite of API-based software microservices and associated fintech products. This role requires strong technical capability, excellent client-facing communication skills, and the ability to operate in a fast-paced and evolving environment.

Key Responsibilities

• Deliver an exceptional client support experience, maintaining end-to-end accountability for resolving issues and providing timely updates.
• Provide hands-on technical support for API-based microservices, troubleshooting connectivity issues, microservice interactions, software components, and network-related problems.
• Diagnose and resolve technical incidents, escalating appropriately while maintaining ownership of client communication.
• Liaise cross-functionally with Engineering, Product Management, Cloud Operations, and other teams to resolve complex technical issues.
• Support the setup, optimisation, and ongoing management of support processes and tools, with a flexible mindset as systems evolve.
• Act as the central communication bridge between the client and internal teams, ensuring updates remain accurate and consistent in a single source of truth.
• Ensure all support issues are documented and recorded, and encourage clients to raise issues through formal support channels rather than informal ones (e.g., Slack).
• Monitor, analyse, and report on support metrics to identify trends, performance against SLAs, and areas for improvement.
• Produce monthly reports to track support KPIs and service performance over time.
• Develop and maintain documentation, including support processes, troubleshooting guides, FAQs, and knowledge articles.
• Contribute to a culture of continuous improvement, internal knowledge sharing, and operational excellence.
• Build and maintain strong client relationships, ensuring high customer satisfaction.
• Stay informed on the latest developments in our product and service offerings.

Skills & Attributes

• Strong interpersonal and client-facing communication skills.
• Impeccable written and spoken English.
• Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.
• Proven experience as a Technical Support Engineer (preferably in a large organisation).
• Strong technical proficiency in APIs, microservice architectures, software development fundamentals, and network troubleshooting.
• Flexible mindset capable of balancing interim processes with a long-term, scalable vision.
• Excellent analytical and problem-solving abilities.
• Ability to clearly articulate technical concepts to non-technical stakeholders.
• Self-motivated, able to work independently or as part of a team.
• Strong client-focus and a commitment to delivering world-class support.
• Professional, friendly, and highly detail-oriented.
• Experience supporting large enterprise clients.

Preferred Qualifications

• Experience with Accounting and/or AI-related technologies.
• Familiarity with support ticketing systems and CRMs (e.g., Salesforce, ServiceNow).
• Certifications related to technical support, SRE, cloud operations, or relevant technologies.
• Experience with observability tools such as Grafana or New Relic.
• Fluency in French or German (strong bonus).
• Experience collaborating with Legal, Public Affairs, or Communications teams.
• Background in Account Management or Client Success.

Team Structure & Logistics

• You will join a team of four Support Engineers, operating on a weekly on-call rotation (approximately once every 4 weeks).
• During your on-call week, you must be contactable during bank holidays for incident response.
• Coordination of annual leave with other team members is expected to ensure full coverage.

*Rates depend on experience and client requirements