Remote Technical Account Management Jobs

Make yourself visible and let companies apply to you.

Roles

Remote Technical Account Management Jobs

Overview

Discover top remote Technical Account Management jobs on Haystack, your go-to IT job board. Find flexible work opportunities with leading tech companies seeking skilled Technical Account Managers. Start your remote career today and manage client success from anywhere!

Filters applied

Remote

Technical Account Management

Salary

Location

Remote preference

Role type

Seniority

Tech stack

Sectors

Contract type

Company size

Visa sponsorship

Service Manager

Sanderson Government and Defence

We are working alongside a large technology firm seeking an experienced Service Manager to join the organisation. This is a key role focused on owning BAU services, driving cost optimisation, and ensuring SLA/KPI compliance within a secure, mission-critical environment.You’ll act as the single service owner, working within a DevSecOps and Agile model, coordinating continuous service improvements and providing clear direction across teams.What you’ll be doing:

Owning BAU service delivery and meeting contractual SLAs

Driving cost optimisation and service improvements

Ensuring Run teams understand client deliverables and priorities

Leading daily stand-ups and managing escalations

Ensuring Business Continuity Plans are in place and aligned with client BCPs

What you’ll bring:

Strong service ownership mindset with the ability to work in complex client environments

Confidence operating under pressure and navigating ambiguity

Excellent stakeholder management and communication skills

A proactive, results-driven attitude with a passion for change and improvement

Willingness to travel to client meetings when required

Desirable experience:

Vendor, financial, risk and change management

Performance metrics, negotiation and conflict resolution

Trusted advisor approach with strong customer focus

Ideally a sole British national

What we offer:

Competitive salary and pension scheme

Select benefits (private healthcare, gym membership, childcare vouchers & more)

Perks at Work discounts

Recognition programmes, incentives and regular social events

Reasonable Adjustments:Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Technical Client Support Analyst

Broadridge Trading & Connectivity Solutions

At Broadridge, we’ve built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.We are looking for a client facing, senior product support analyst to be working with the global client services organization. The Technical Client Support Analyst is responsible for Service request, Incident, Problem and Change management activities focused on the Security Finance and Collateral Management (SFCM) product.Responsibilities

Provide clients with great customer service on phone and email

Work within a global team (Locations include Edinburgh, Toronto, US, Sydney, India)

Deal with a variety of customers and situations with professional composure and a sense of urgency

Major incident management and associated problem follow up

Escalate issues appropriately to Support Team Level 3 resources and Engagement Managers

Be a team player and collaborate with the Support Team to manage time, priorities, and resources

Act as Client Owner and manage Client expectations.

Identify product improvement and efficiency opporties

Achieve individual and departmental throughput targets on a consistent basis

Supporting and developing less experienced Team Members.

Ideal candidate profile

Work experience of around 5 years; University degree required with computer courses that ideally

Experience includes exposure to Oracle, SQL, Java, and SQL.Net

Self-starter with excellent problem solving and individual leadership skills

Good team player and able to work effectively within a global team

Ideally a basic knowledge of Security Lending and Collateral Management, ideally with front and back office experience. Will accept candidates with other backgrounds to Finance if they demonstrate a strong aptitude to learning.

Detail-oriented with ability to multi-task

Proven ability to meet deadlines while working in a dynamic, fast-paced environment

Enthusiastic and flexible commitment to customer service

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates everyone’s unique perspective.Use of AI in HiringAs part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

Cyber Security Consultant

LM RECRUITMENT SOLUTIONS LTD

Consultant - Must be CHECK Team member or equivalent certificationREMOTE - Tewkesbury office available to work from if preferred£45-65k Dependant on experienceMust be eligible for SC clearanceWe are searching for colleagues to join our expanding consultancy team. Our new colleagues will work as an integral part of our team to primarily deliver high quality penetration testing, red teaming and otherbespokesecurity consultancy work for our clients. Our team is dynamic, innovative and dedicated to making a difference to our customers security efforts. Career development and staff welfare is a priority for our company and this is reflected in the opportunities presented to our team.Our customers demand high quality, expert advice. Our team works closely with our customers to ensure that technical assurance work is focussed to their requirements. We ensure that the work we deliver adds value and makes a tangible difference in helping our customers achieve their wider security objectives.Our business and customer work are consultant-led. As such you can expect to be heavily involved in the lifecycle of your work, to engage with and delight our customers and to work autonomously, and as part of our team, to achieve great outcomes, and customer satisfaction.Alongside penetration testing and red-teaming for our customers, opportunities to deliver training, research projects, and to participate in industry events and conferences and are available.Our head office is in Tewkesbury, Gloucestershire, and available for those that wish to work there, though our workforce is overwhelmingly remote.The work will require travel to customer locations, UK wide. This is flexible and varies depending on customer requirements.DutiesThe following will be the foundation of your role, however, as a small and dynamic enterprise, opportunities to be involved in the wider development of the company and service lines, to deliver staff and customer training and undertake development and research are available.

Delivery of high quality penetration testing, application security testing and red-team engagements

Organising own and others’ schedules

Assisting in proposal writing and scoping

Customer management and debriefing

Supporting the wider team in the delivery of technical engagements

Essential SkillsOur ideal colleague will be a proven penetration tester/security consultant with the following attributes

Excellent general penetration and application security testing skills, with some commercial experience in a similar role

Willingness to undergo UK government clearance process (SC minimum)

Excellent report writing abilities and a high standard of written English

Confident, dynamic, and enthusiastic about collaborating to provide effective security guidance and solutions.

Great customer facing skills

Ability to work autonomously in a fast-paced environment.

Ability to distil complex technical information and communicate to a non-technical audience

Good time-management and organisational skills

CHECK Team Member status or equivalent qualifications and SC clearance eligibility

Helpful Experience, Skills and QualificationsWe’re looking for versatile consultants, and for peoplewith skillsacross a wide range of expertise. If you are able to evidence one or more of the following in your application, you are more likely to be successful:

Penetration testing qualifications such as OSCP and CRTO

Experience of delivering red-team engagements

RemunerationExcellent salary and benefits package

Salary negotiable depending on experience and qualifications - range £35k - £55k

Funded training opportunities

5% matched company pension

Private healthcare

Employee Assistance Programme

25 days annual holiday, increasing to 30 days after 3 years

3 x salary death in service

Excellent working conditions and environment, including annual training days and social events

Technical Implementation Specialist

The Virtual Recruiter

Be the technical backbone behind exceptional client onboarding.Role: Technical Implementation SpecialistLocation: Remote with some travel requiredSalary: £35,000 £38,000Benefits: 25 days + Bank Holidays; Laptop; Phone; Flexible working: Work from home; Supportive team with a positive culture; Exciting growing companyAbout the CompanyOur client is a SaaS and broking solution providing a multi-lender finance capability to retailers, merchants and finance houses.Working with some of the leading banks, their platform facilitates retailers in offering finance to their consumers via any four of their sales channels, that includes their best-in-class E-commerce solution.Everything they do is in house, which means their speed and quality of service to their partners is second to none.Job OverviewReporting to the CTO, the role holder will be responsible for delivering a seamless onboarding experience for new SaaS tenants. This role combines technical configuration, branding setup, and client support to ensure each tenant is successfully integrated into our client s platform. You will work closely with internal teams and clients to configure environments, validate requirements, and provide guidance during the initial implementation phase.The Role:

Produce and maintain tenant configuration files, ensuring secure management of technical secret sets.

Use internal tooling to create and manage custom email templates using MJML, supporting client-specific branding needs.

Collaborate with internal development teams to deliver tenant styling and branding in line with client requirements.

Test and validate demo and production tenants to confirm they meet agreed specifications and quality standards.

Provide hands-on support to clients during the initial onboarding phase, ensuring a smooth and successful implementation experience.

Maintain clear documentation of configuration processes and contribute to continuous improvement of onboarding workflows.

The Person:

Strong technical aptitude with experience in configuration management and basic familiarity with AWS services.

Excellent attention to detail and ability to validate complex setups against client requirements.

Skilled in stakeholder communication, with the ability to liaise effectively between clients and internal development teams.

Comfortable working with templating languages (e.g. MJML) and internal tooling to deliver configured solutions.

Highly organised, capable of managing multiple onboarding projects simultaneously while maintaining quality and timelines.

A proactive problem-solver who can troubleshoot issues during onboarding and escalate effectively when needed.

Positive, client-focused attitude with a commitment to delivering exceptional onboarding experiences.

IT Project Manager, Healthcare IT Systems

Medical IT Systems, Healthcare Informatics -

Basic Salary £55,000 to £60,000

Bonus £10,000

Company Car

34 Days Holiday (Inclusive of Public Holidays)

Pension

Healthcare

Life Insurance

A home based role from anywhere in the UKThe Role - IT Project Manager, Healthcare IT SystemsFollowing continued growth this market-leading organisation now seeks to recruit a customer focused Project Manager. Responsibilities include:

Planning, organising and overseeing multiple software integration projects

Leading and delivering a clear plan encompassing the objectives of the project

Creating and maintaining project documentation

Leading customer engagement during scheduled calls

Working closely with customers to translate project objectives into an effective project plan

Supporting implementation engineers to keep them on task and on time

Handling change to preserve project plan commitments

Your Background - IT Project Manager, Healthcare IT SystemsTo be considered for this role you should be able to demonstrate:

Experience of project management in the IT healthcare technology sector

Good interpersonal skills with experience in a customer facing role

Ability to work well with all people and be a team player

Flexible, eager to learn, enjoy attention to detail and be a problem solver

Understanding healthcare standards such as DICOM and HL7

The Company - IT Project Manager, Healthcare IT Systems

Medical instrument and device manufacturer

Established over 60 years

Extensive product range and global presence in over 35 countries

Global business with an inclusive and caring culture

This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and / or employment business.

Integration Project Manager

DescriptionIntegration Project ManagerLocation: This is a Hybrid role. Whiteley, HampshireClearance Required: This role will require attainment and maintenance of SC clearanceLeidos is seeking an experienced Integration Project Manager to lead the delivery of the integration work packages of a major programme. This is a high-profile, complex initiative involving multiple internal teams and external partners. The successful candidate will ensure all stages of the integration work packages are completed in line with key contractual milestones and programme objectives.The role:

Plan, manage and oversee the delivery of integration activities for a significant technology replacement programme.

Ensure all integration stages meet contractual milestones, quality standards and programme timelines.

Coordinate internal and external teams, fostering collaboration and accountability.

Build strong relationships across the wider programme with stakeholders at all levels.

Identify and manage risks, issues, and dependencies related to integration of the replacement system into an existing ecosystem.

Provide clear reporting on progress, challenges, and mitigation plans to programme leadership.

What does Leidos need from me?

Proven experience in project delivery, ideally within technical or IT-focused programmes.

Strong understanding of integration processes and technology implementation.

Excellent organizational and planning skills, with the ability to manage multiple priorities.

Confident communicator with experience engaging stakeholders at all levels.

Familiarity with project management methodologies.

Who We Are:Leidos UK & Europe – we work to make the world safer, healthier, and more efficient through technology, engineering and science.Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation.What Makes Us Different:Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change.Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours.People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future.If you’re looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We’re not hiring followers. We’re recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We’re already at step 30 — and moving faster than anyone else dares.Original Posting:For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.Pay Range:£58,400.00-£74,900.00The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.About LeidosLeidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.Pay and BenefitsPay and benefits are fundamental to any career decision. That’s why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.Securing Your DataBeware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.Commitment to Non-DiscriminationAll qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.#Remote

Application Analyst -Dynamic 365

Job profileTrading since 1989, we’re the UK’s largest provider of property risk expertise and residential surveying services. To put it into numbers, we complete more than one property inspection every 12 seconds and employ over 600 surveyors from Lands End to John OGroats. This gives us the flexibility to offer nationwide coverage combined with invaluable local knowledge.We’re part of theLSL Property Services PLC Group, which includes household namesYour MoveandReeds Rains, as well as the mortgagenetworkPRIMIS. We work with lenders, intermediaries, social housing entities and estate agents in addition to private customers.This role is pivotal in supporting the delivery and ongoing operation of the Microsoft Dynamics 365 (D365) CRM platform. The analyst will provide technical support throughout the implementation project and beyond, ensuring system stability, user adoption, and effective integration with other business platforms. The role also contributes to , documentation, and compliance .Main Accountabilities

Act as the D365 lead for the business, be a point of contact for all related queries across business units and 3rd

Provide technical support across the Dynamics 365 platform during and after implementation.

Support integrations with other platforms (e.g., HubSpot, Finance Systems, payment gateways).

Assist with configuration changes, and minor enhancements to deliver new functionality.

Manage Releases across all D365 environments

Participate in testing and training activities.

Collaborate with the internal project team and implementation partner to ensure system stability and user adoption.

Help maintain documentation, user guides, and contribute to knowledge transfer.

Assist with data governance, access control, and compliance monitoring.

Knowledge and Expertise (relating to specialist knowledge and expertise required to undertake the role)Essential:

Hands on experience supporting and configuring Dynamics 365 (Sales and Customer Service modules).

Solid understanding of the Microsoft Dataverse

Good understanding and experience using Power Platform tools (Power Automate, Power BI, Power Pages).

Good understanding of IT support processes and service management.

Strong troubleshooting skills and logical, structured approach to problem-solving.

Clear written and verbal communication skills.

Beneficial:

Experience supporting integrations between Dynamics 365 and other business platforms.

Experienced in managing deployment pipelines

Familiarity with data governance, access control, and compliance frameworks.

Experience in user training and documentation.

Core Competencies:

Customer focus with clear, professional communication.

Teamwork and collaboration; willingness to assist and share knowledge.

Accountability and ownership of outcomes; resilience and adaptability.

Attention to detail and commitment to continuous improvement.

Experience, qualifications and other requirements specific to the roleEssential

3+years experience supporting dynamic365.

Experience working in It Support Within a busy environment, including remote user support.

Qualifications

Microsoft Dynamics 365 certifications (desirable)

ITIL Foundation (desirable)

MCP (desirable) or equivalent qualification or experience

ApplyIf you feel you match our requirements and are looking for your next career challenge, or for a confidential discussion on the full details of this role please contact Alka Tarafdar on 07751808563In your Application, please feel free to note which pronouns you use (for example, she/her/hers, he/him/his, they/them/theirs)PRE EMPLOYMENTSCREENING -All ofour employeeshave topass a Criminal Records Disclosure and Credit Referencing Process in order to work with our lender clients, if you are unsure on this, ask the team and we’ll be happy to explain the process.LSL Property Services are dedicated to protecting your data our Recruitment Privacy Notice can be viewedHEREe.surv is an equal opportunity and Disability Confident employer, dedicated to building a diverse and inclusive workplace. We welcome applications from people of all abilities and backgrounds, and we do not discriminate based on disability or individual needs. If you require any reasonable adjustments during the recruitment process, please let us know.

ServiceNow Project Manager Remote w/ client travel £55k

ServiceNow Project Manager/Engineer (up to 55k)Remote with client travel (& occasional office visits)My client is on the lookout for a ServiceNow Manager/Engineer with solid, hands-on platform experience who’s ready to step up into a more delivery-focused role. This is a great opportunity for someone who’s confident building and configuring within ServiceNow and wants to be more involved in project planning, stakeholder engagement, and technical delivery.You’ll be working on ServiceNow implementations end-to-end, helping to configure and integrate modules like ITSM, SPM, HRSD, or IRM, while ensuring each project runs smoothly from design through to go-live. You’ll support workshops, help define requirements, and ensure that what’s being built truly fits the client’s needs.This role would suit a technically-minded ServiceNow professional with some experience, who is looking to make the step up. You’ll have a strong eye for detail, a problem-solving mindset, and enjoy being part of a collaborative project team.You’ll be joining a tight-knit team that genuinely enjoys what they do - no overbearing structure or red tape, just experienced ServiceNow professionals who want to deliver great work. You’ll get direct exposure to senior consultants and technical leads, meaning you’ll learn quickly and have real input into the design and delivery of solutions. It’s a great environment if you like to get stuck in, ask questions, and see the tangible results of your work.There’s a big focus on continuous improvement too. My client encourages certifications, self-development, and exploring new modules or features within the platform. If you’re the kind of person who likes taking ownership, finding better ways to do things, and growing your technical depth, you’ll fit right in.You’ll gain exposure to full delivery cycles, governance processes, and stakeholder management, setting you up for longer-term growth into a senior consulting or technical PM role.The position is mainly remote, with occasional office and client travel when projects hit key stages. You’ll be joining a business that values initiative, provides excellent training, and genuinely invests in its people.If you’ve been hands-on with ServiceNow and want to broaden your project exposure in a supportive environment - this is a cracking next step.Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Service Delivery Manager

Remote UK basedUp to £60,000VIQU has partnered with a leading MSP to recruit an experienced Service Delivery Manager to work with their client base. This hands-on role focuses on managing customer relationships, ensuring service excellence, and identifying opportunities for improvement. You will oversee service delivery, engage clients through regular reviews, and collaborate closely with internal teams to drive continuous improvement.Key Responsibilities of the Service Delivery Manager:

Manage day-to-day service delivery for medium-sized clients.

Develop strong client relationships, acting as the primary point of contact for service queries.

Conduct quarterly business reviews and identify opportunities for improvement.

Collaborate with internal teams to ensure service SLAs and KPIs are met.

Support upselling and adoption of new products and services where appropriate.

Proactively manage risks and escalations to maintain client satisfaction.

Work closely with technical teams to understand client environments and solutions, including backup and cloud services.

Drive process improvements to enhance service quality and efficiency.

Key Requirements of the Service Delivery Manager:

Minimum of 3-4 years experience in a Service Delivery or Customer Success role within a Managed Service Provider (MSP).

Proven ability to manage client relationships and deliver excellent service.

Familiarity with cloud, data, or service desk solutions; backup technologies (e.g., Rubrik) advantageous but not essential.

Strong communication, organisation, and stakeholder management skills.

Proactive, eager to learn, and a great team player.

Ability to travel for quarterly client meet-ups and social events.

Experience working in internal-only roles will not meet the requirement MSP exposure is essential.

Ability to attend quarterly in-person meet ups.

Apply today to speak with VIQU in confidence or contact Katie Dark via the VIQU website. Know someone exceptional? Refer them and receive up to £1,000 if successful (terms apply).Follow us on IT Recruitment for more exciting opportunities.Service Delivery ManagerRemote UK basedUp to £60,000

Business Development Manager (Heat Pumps)

Ernest Gordon Recruitment Limited

Business development Manager (Heat Pumps)London Bridge45,000 - 50,000 + OTE of 75,000 + Progression + Training + RemoteAre you a Sales Engineer from a heat pumps / HVAC background that wants to work with a company that has a brand new suite of state of the art pumps that are taking over the UK market?Do you want to work for a international business that is rivalling the likes of Daikin and Fujitsu and is quickly becoming the go to name across Europe for heat pumps?On offer is the chance to join a business with a best in class product and training suite to help you become a technical expert, whilst be able to significantly increase your earning potential through a generous bonus scheme.This company has gone from strength to strength across Europe in recent due to their state of the art heat pumps being far superior to the nearest competitors. In the last 8 years their transition in to the UK market has yielded huge success and are currently taking large chunks of the market for themselves.The ideal candidate will be from a HVAC or heat pump background this is to be able to hold in depth technical conversations whilst still being happy to be customer facing.THE ROLE:

Present heat pump products to potential clients

Be able to discuss the coefficient of performance and other technical details

Regularly meet current and potential clients

Stay up to date with internal training on the latest product releases

Negotiate contracts

THE PERSON:

Background in HVAC, heat pumps or similar

Happy to be customer facing

Driving license

Reference: BBBH22629Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

Salesforce Administrator

Are you a skilled Salesforce Administrator, with a genuine interest in how to leverage the technology within a fast-growing and ever-evolving landscape? If so, apply now for this remote permanent role.This role is fully remote + Up to 60kYou will ideally have experience across Sales Cloud. This role will give you the opportunity to use your technical administration skills in both BAU and project environments, as well as contributing to the on-going enhancement of the Salesforce roadmap.The Salesforce Administrator will be responsible for the following:

Platform Administration and Configuration - manage BAU, resolve tickets and deliver enhancements across Sales Cloud.

Automation & Development - LWC and simple Apex actions

Data Management & Quality

Integrations & Security - administer connected apps, OAuth flows, permissions, SSO, MFA etc

Provide Marketing and Account Engagement support

Environments & Release Management

Governance, Training & Documentation

Please apply if you’re an experienced Salesforce Administrator with the following skills and experience:

Salesforce Certified Administrator (or equivalent)

Proven experience as a Salesforce Administrator in a medium-large scale user environment

Flow design, sub-flows and automation

Strong data management skills

Ideally familiarity with Conga Composer, D&B Connect, Hoovers integrations

Use of Azure DevOps for tracking work withing CI/CD pipelines

This is an exceptional opportunity for someone with strong Salesforce Administration skills, looking to remain heavily involved in BAU and project-based admin tasks, but also contribute to the ongoing expansion and enhancement of Salesforce within a changing landscape.For further information, please submit your application and I will be in touch to discuss the opportunity further.

Technology Project Manager

Gleeson Recruitment Group

We’re looking for an experienced Technology Project Manager to join a growing, forward thinking organisation where technology genuinely matters. This is a hands on role owning a diverse portfolio of business systems, digital, and infrastructure projects, all focused on meaningful transformation and continuous improvement.If you enjoy translating strategy into delivery, bringing people together and seeing projects land properly this one’s for you.The OpportunityYou’ll take full ownership of projects from concept to delivery, balancing scope, time and budget while ensuring outcomes align to group wide strategic goals. Working closely with internal teams and trusted third party partners, you’ll be the glue between technology and the wider business.Role Description

Own and deliver a portfolio of technology projects spanning systems, digital platforms, and infrastructure

Translate business strategy and technical requirements into clear, actionable project plans

Act as the primary bridge between technical teams, suppliers, and non-technical stakeholders

Manage internal resources and third party vendors, keeping delivery tight and expectations realistic

Lead workshops, steering groups, and project forums to unblock issues and drive momentum

Track delivery against budget, timelines, and outcomes, not just task completion

Ensure projects are fully tested, secure, and ready for real world use through UAT and go live

Keep one eye on the future, spotting opportunities to optimise systems, infrastructure, and ways of working

Experience Required

5+ years experience delivering IT / Technology projects in software or infrastructure environments

Confident working across Waterfall, Agile or Hybrid methodologies

Strong experience managing 3rd party suppliers and integrating external solutions

Comfortable influencing senior stakeholders and explaining complex ideas simply

Naturally organised, analytical and calm when things get tricky

Experience with tools such as Jira, MS Project, Azure DevOps (or similar)

PRINCE 2, PMP, or equivalent certification

Exposure to manufacturing or retail environments is advantageous

A solid understanding of cloud infrastructure or software architecture is a plus

Why Join?

High impact role with real ownership and visibility

Varied project portfolio

A business that values delivery, collaboration, and common sense

Opportunity to shape how technology supports the organisation’s future growth (and ESG goals)

At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Wrike Technical Consultant

ECS Resource Group Ltd

Remote Working Initial 4-month Contract 550 - 625, Inside IR35We’re recruiting on behalf of an IT Services Provider who are looking for a Wrike Technical Consultant to join their team on an initial 4-month contract.As a Wrike Technical Consultant, you will be responsible for:

Drive discovery, configuration, governance, and adoption within Wrike

Lead enterprise-scale Wrike implementation and optimisation

Act as the primary point of contact between business stakeholders, Wrike Professional Services, and internal technical teams

Provide senior oversight and direction throughout the duration of the contract

Requirements:

Experience delivering enterprise platforms including configuration, governance, and adoption

Hands-on experience with the Wrike platform

Strong knowledge of work management tools and operating models

Exposure to Wrike Integrate / Workato is desirable

ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.

We are working with an organisation that is looking to appoint an Oracle HCM Analyst to join a small, collaborative HRIS team. This role sits at the intersection of HR and technology and will focus on supporting and enhancing Oracle Cloud HCM across the business.The position will involve providing first and second line support to Oracle HCM users, handling not only day-to-day queries but also more complex functional and technical change requests. You will play a key role in ensuring the system continues to meet business needs and evolves in line with organisational requirements.Key responsibilities will include:

Providing first and second line support for Oracle Cloud HCM users

Investigating, troubleshooting and resolving functional and technical issues

Managing and maintaining Oracle Cloud HCM modules on a hands-on basis

Raising and managing Service Requests with Oracle, including escalation where issues cannot be resolved in-house

Liaising with Oracle and other external suppliers to ensure timely resolution of incidents and defects

Gathering and understanding business requirements for system changes and enhancements

Configuring and implementing new Oracle HCM functionality to improve system capability

Taking ownership of end-to-end delivery of enhancements, from initial requirement through to implementation, testing and ongoing support

Supporting change management and ensuring enhancements are successfully adopted by users

Key skills and experience:

Proven experience supporting Oracle Cloud HCM in a functional or techno-functional capacity

Hands-on experience configuring and managing Oracle HCM modules

Experience providing first and second line application support within an HRIS environment

Strong experience raising, managing and escalating Service Requests with Oracle

Ability to work closely with HR stakeholders to translate business requirements into system solutions

Experience delivering system enhancements end to end, including design, configuration, testing and post-go-live support

Strong problem-solving skills and the ability to work independently within a small team

This is an excellent opportunity for an Oracle HCM Analyst who enjoys taking ownership, working closely with the business, and contributing to the ongoing development of a critical HR system.

Solutions Manager

SR2 - Socially Responsible Recruitment

Location: UK Remote Salary: £40,000 - £55,000Really cool new client for us, an enterprise, cloud-based SaaS platform that helps safety-conscious organisations simplify inspection evidence, achieve compliance, and demonstrate transparency in record-keeping. With 5000+ active users, over 500paying customers they support organisations across local government, corporate, and SME environments with a particularly strong footprint in the offshore wind and renewable energy sector. The mission is simple: help customers operate more safely, efficiently, and sustainably.The Role We are supporting the hire for a Solutions Manager to own the successful delivery of their enterprise customers from solution design through implementation, adoption, and ongoing growth.This is a post-sales, delivery-focused role. You’ll sit at the intersection of Sales, Product, Engineering, and Customer Success, ensuring enterprise customers are onboarded effectively, configured correctly, and set up for long-term success.If you enjoy turning complex requirements into scalable solutions and taking real ownership once the contract is signed this role is for you.What You’ll Be Doing:

Lead the implementation and onboarding of enterprise customers, ensuring projects are delivered on time, within scope, and with high adoption.

Define and document scalable, repeatable solutions for complex enterprise requirements.

Project manage end-to-end implementations, coordinating internal teams (Engineering, Support, CS) and senior external stakeholders.

Act as a technical and operational advisor to customers during deployment and early adoption.

Partner with Senior Account Managers to identify and support expansion opportunities within key accounts.

Capture real-world customer feedback and translate it into clear insights for Product and Engineering.

Help build and improve implementation playbooks, best practices, and delivery processes as the enterprise customer base scales.

What they’re looking for You don’t need to be hands-on technical but you do need strong technical credibility and the confidence to work with enterprise stakeholders.You’ll likely come from a background such as:

Solutions Manager/Solutions Consultant (post-sales)

Implementation Consultant (Enterprise SaaS)

Technical Account Manager (Enterprise)

Post-sales Solution Architect

Experience they’re looking for:

Delivering complex SaaS implementations for enterprise customers

Managing multiple stakeholders across technical and non-technical teams

Translating customer requirements into practical, scalable solutions

Strong project management and communication skills

Comfort operating in ambiguity and shaping processes as you go

Nice to have:

Experience in regulated, infrastructure, or asset-heavy industries

Exposure to compliance, inspections, or operational platforms

Experience supporting expansion or upsell motions post-implementation

What Success Looks Like:

Enterprise customers go live smoothly and adopt the platform quickly

Implementations are predictable, repeatable, and well-documented

Customers see value early and want to expand their use of Papertrail

Sales, Product, and Engineering trust you as a bridge between teams

Delivery insights actively shape product decisions and roadmap priorities

Why them?

Work on a mission-driven product supporting safety and sustainability

Real ownership and influence as the enterprise function scales

Exposure to complex, high-impact customers and projects

Collaborative, growing SaaS business with clear momentum

Opportunity to shape how enterprise delivery is done, not just execute it

Salesforce Administrator

Platform Administration and Configuration - manage BAU, resolve tickets and deliver enhancements across Sales Cloud.

Automation & Development - LWC and simple Apex actions

Data Management & Quality

Integrations & Security - administer connected apps, OAuth flows, permissions, SSO, MFA etc

Provide Marketing and Account Engagement support

Environments & Release Management

Governance, Training & Documentation

Please apply if you’re an experienced Salesforce Administrator with the following skills and experience:

Salesforce Certified Administrator (or equivalent)

Proven experience as a Salesforce Administrator in a medium-large scale user environment

Flow design, sub-flows and automation

Strong data management skills

Ideally familiarity with Conga Composer, D&B Connect, Hoovers integrations

Use of Azure DevOps for tracking work withing CI/CD pipelines

Oracle Fusion HCM Cloud Consultant

Bachelor’s Degree or foreign equivalent, will consider work experience in lieu of a degree

14+ years of Information Technology experience

12+ years of experience with Oracle HCM Cloud - Talent and Learn modules including configuring the system to meet business requirements, such as designing approvals, DFFs, EFFs, Journeys etc.

Hands-on experience in working on the above modules for UK Public sector clients and should be proficient in all the Talent and Learn Processes including journeys

Ability to lead the discussions with the customer teams for integrations, data migrations and reports related to mentioned modules

Well versed with designing and building security roles - Job roles, data roles including security profiles

Proficient in Redwood enablement and its tools for user experience enhancements

Comprehensive experience with the full Software Development Lifecycle (SDLC) from requirements gathering to post-implementation support.

Proficient in Redwood enablement and its tools for enhancing user experience.

Hands-on experience with UK Public Sector clients is a key requirement.

Strong analytical and problem-solving skills to proactively identify and mitigate technical, functional, and security risks.

Expertise in Agile/Scrum and Waterfall project management methodologies.

Experience and desire to work in a global delivery environment

Preparation of Status reports with RAG, highlighting risks and mitigations and maintaining RAID log

Microsoft Purview SME

Infoplus Technologies UK Ltd

We are currently seeking an experienced SME L4 for a Compliance and Governance project, with a focus on Microsoft Purview and related technologies. Will require in-depth expertise in the Microsoft compliance suite.Role Overview:The primary responsibility of this position is to assist in the Compliance and Governance efforts within the Microsoft Purview Technology Stack. Below are the key technologies and tools that the candidate will need to work with:Mandatory Skills:

Microsoft Teams Voice

Core Technologies (Required):

Microsoft Purview Information Protection & Advanced Classification

Advanced Classification

Microsoft Purview Labelling Scanner

Microsoft Defender for Cloud Apps (Shadow IT)

Microsoft Defender for Cloud Apps (Data Governance)

Teams Data Loss Prevention

Microsoft Purview Data Loss Prevention

Endpoint Data Loss Prevention

Microsoft Purview eDiscovery

Microsoft Purview Audit

Microsoft Purview Compliance Manager

Microsoft Purview Information Barriers

Beneficial (Not Essential):

On-premises Data Loss Prevention

Microsoft Purview Insider Risk Management

Microsoft Purview Data Lifecycle Management (Retention Labelling)

Microsoft Purview Records Management

Microsoft Purview Data Connectors

Palo Alto Engineer - French speaking

Flint UK Technology Services

Flint is looking for a Palo Alto Engineer to join one of our clients on a contract basis.The role is remote with occasional travel to customer sites.Accountabilities:

Provide configuration review, troubleshooting and best practices assistance to the partner to aid resolution of customer issues.

Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are done in a timely manner

Provide fault isolation and root cause analysis for technical issues

Gather and retain partner-specific documentation in a secure location for ease of troubleshooting

Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.

Occasional Travel may be required to customer sites

Your Experience:

More than 4 years’ experience working with Palo Alto Networks technology in client/partner facing technical role

Required experience with TCP/IP

Strong experience with Prisma.

Strong experience with Palo Alto Networks products and technology

Strong experience in Routing & Switching (OSPF/BGP/VLAN/STP)

Experience with Authentication Protocols a plus (Radius/TACACS)

Strong ability to independently debug broad, complex, and unique networks with mixed media and protocols required

BA/BS in computer science or equivalent or equivalent military experience required

Ability to clearly articulate technical issues to both technical and non-technical audiences, and explain the impact in business terms

Networks or customer organization, and confident in delivering presentations to a senior audience

Fluency in French language

Mandatory CertificationsPCNSE or PCNSC1PCNSAPMRC1 Ort PMSC1

Expense SME - Travel & Expense - Inside IR35

Our client, a global Insurance broker, are looking to hire an Expense SME to join the team on a contract basis.As the ideal candidate, you will have experience as an Expense Subject Matter Expert (SME) with deep technical knowledge of expense management systems to support the design, configuration, and deployment of a global expense solution.You will combine functional expertise in expense policy and compliance with technical proficiency in system configuration, integration, and optimisation - particularly with platforms such as Coupa or Emburse.Responsibilities

Provide technical expertise on expense system configuration, workflows, and integration with ERP and financial systems.

Lead the design, development and tailoring of the global expense framework, ensuring scalability and flexibility for regional variations.

Define standards for expense policy governance and compliance across multiple jurisdictions. .

Advise on best practices for expense system configuration and implementation to align with global objectives and local regulations.

Validate regional configurations to ensure they meet both global objectives and local compliance.

Collaborate with business analysts and technology teams to translate policy and compliance requirements into technical configurations.

Validate regional configurations against Expense best practices to ensure alignment with global standards, local regulatory needs and broader Expense management.

Provide expert guidance on integrating expense systems with ERP, finance, and reporting platforms.

Ensure adherence to legal and regulatory requirements, including tax compliance, data privacy regulations (GDPR, CCPA) and audit standards.

Develop documentation and guidelines for expense policy application and system usage.

Define KPIs for expense compliance, policy adherence, and system efficiency.

Support change management activities, including training, communication, and adoption strategies.

Support testing activities, including UAT and regression testing, to ensure system stability and compliance.

Act as a subject matter expert in governance forums, providing insights on compliance risks and mitigation strategies.

Drive continuous improvement initiatives to enhance expense processes and system capabilities.

Preferred Experience & Qualifications

5+ years of experience in expense management, compliance, or finance operations.

Knowledge of global expense policies, tax regulations, and corporate compliance frameworks.

Proven experience implementing expense systems (eg, Coupa, Emburse) in multi-region environments.

Strong understanding of integration with ERP and financial systems.

Familiarity with data privacy regulations (GDPR) and audit requirements.

Excellent stakeholder management and communication skills.

Please apply!Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Technical Support Engineer

OverviewWe have a new exciting opportunity for a Remote Support Engineer to work for our client who are a leading diagnostic solutions and medical equipment provider based in Milton Keynes.This is a critical role delivering advanced technical support across NHS and private laboratories. You will work within the Customer Support Centre to troubleshoot, diagnose and resolve instrument issues using secure remote-access tools, log analysis, augmented reality guidance, with direct communication with laboratory staff.Key requirements for the Technical Support Engineer role:

Excellent verbal and written communication skills. Understands requirements for timely and effective communication to the right people. Fault finding and problem-solving skills.

Ability to balance demand and resource

Fully understand all KPI targets, company objectives and maintains focus to achieve these on time within constraints.

Thorough and precise approach to the role, tasks and projects

City and Guilds / BTEC Level 3 or equivalent in Electronics, Biomedical Engineering, Mechanical/Electrical Engineering or similar

Greater than 2 years in a technical support or field service role.

Strong knowledge of electromechanical systems, IT troubleshooting and remote diagnostic tools.

Ability to multi-task and manage multiple cases under time pressure.

Able to explain complex technical information in a clear and easy-to-understand way for different audiences.

Ability to read and understand technical diagrams

Demonstrates a strong commitment to delivering excellent customer service

Strong interest in emerging technologies and wiliness to learn new skills.

Office-Based, Remote SupportIf you have all the above and are interested in applying, please apply via the link and send a CV over. You will need to be available on the 4th February for an assessment day and closing date is 26th January 2026.

Page 1 of 2

Frequently asked questions

What is a Technical Account Manager and what do they do?

A Technical Account Manager (TAM) acts as a bridge between a company and its clients, providing technical support, managing relationships, and ensuring that the client's technical needs are met effectively.

Are there remote Technical Account Manager jobs available on Haystack?

Yes, Haystack features a wide range of remote Technical Account Manager positions from various companies, allowing you to work from anywhere.

What skills are essential for remote Technical Account Management roles?

Key skills include strong communication, problem-solving abilities, technical knowledge related to the company's products or services, customer relationship management, and the ability to work independently.

How can I apply for a remote Technical Account Manager position on Haystack?

You can browse the available Technical Account Manager jobs using our search filters, select remote positions, and apply directly through the Haystack platform by submitting your resume and any required information.

Does Haystack provide resources to help me prepare for Technical Account Manager interviews?

Yes, Haystack offers career resources including interview tips, resume advice, and industry insights to help you prepare for Technical Account Manager roles.

Terms

Feedback

Contact

Careers