An IT Support Technician will join a thriving High-Tech Company to provide all their Windows 11 users with 1st and 2nd Line support to keep the fast-paced organization running smoothly.

With relevant IT Certification, you ll possess a minimum of 2-3 years experience of working within an IT Support role; will have excellent people skills, good problem solving abilities as well as familiarity with ITIL principles.

The successful IT Support Technician will troubleshoot a wide variety of hardware, software and infrastructure issues; taking ownership of issues and driving them to resolution.

The IT Support Technician will ideally bring:

• A level or higher in Computing / IT or relevant experience.
• IT Certification such as those from Microsoft, CompTIA or Cisco.
• Proven experience of 1st and 2nd Line Support across Windows 11.
• Experience with Linux based systems.
• Experience of the set up and configuration of laptops, desktops and Android mobile devices.
• Supporting and troubleshooting Microsoft 365 applications.
• Familiarity with Cyber Essentials Plus.
• Experience of managing and maintaining backup solutions.

Great opportunity for an IT Support Technician, who values consistency and teamwork, to work closely with a talented and cutting edge technology team. Office based role.

Senior ICT Engineer

When you join our Engineering Team at Telent, you’ll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation’s critical infrastructure connected and protected 24/7.

Reporting to the Senior Engineer (ICT Lead), the Senior Engineer plays a key role in maintaining the stability, performance, and security of our blue-light emergency services customers’ ICT environments. The role is responsible for delivering advanced 3rd line technical support, managing complex infrastructure issues, and contributing to the ongoing improvement of critical ICT systems

This is a hybrid working role with a requirement to be on site at our Liverpool office 2 days per week, as well as travel to various customer sites in the area on an ad-hoc basis.

What you’ll do:

• Provide 3rd line ICT support across a range of hardware, applications, networks, and enterprise systems, resolving complex technical issues.
• Develop, maintain, and update technical documentation, including system configurations, network mappings, and operational processes.
• Collaborate with third-party suppliers and service providers to ensure incidents and requests are resolved in line with agreed SLAs and service standards.
• Support infrastructure lifecycle management, including system upgrades, maintenance, and capacity planning to ensure service resilience and performance.
• Operate within ITIL frameworks and best-practice processes, ensuring compliance with organisational policies and service management standards.
• Following an initial period of training and competency assessment, participate in a 24/7 on-call duty rota (approximately 1 in every 4-5 weeks).

Who you are:

You are an experienced ICT professional with strong infrastructure knowledge and the ability to troubleshoot and resolve complex technical issues in a fast-paced environment. You take a proactive, service-focused approach, working collaboratively to ensure reliable, secure, and resilient systems that support critical operations.

Key Requirements:

• Strong experience with Microsoft Azure and VMware virtualisation technologies
• Expertise in Windows server administration, and HPE hardware
• In-depth knowledge of networking, storage, and infrastructure management
• Expertise in troubleshooting and resolving complex technical issues.
• Familiarity with ITIL practices and service management.
• Certifications such as ITIL, Microsoft Certified: Azure Administrator, AWS Solutions Architect, or similar are highly desirable
• Flexible to travel across the region and participate in a 1-in-4 week on-call rota.

What we offer:

A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver.

We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.

The additional benefits with this role:

• Company Car
• 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually
• Company pension scheme
• A range of family friendly policies
• Occupational health support and wellbeing Portal
• Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.

Learn more about Telent:

Click here for Telent Video!

We’re passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.

Role: 2nd Line IT Support Engineer

Department: IT

Reports To: Head of IT

Pauline Quirke Academy of Performing Arts (PQA) is a UK-wide network of performing arts academies providing outstanding extracurricular training for students aged 4 18. Through high-quality tuition in Comedy & Drama, Musical Theatre and Film & Television, PQA empowers young people to build confidence, creativity and life skills in a safe and inclusive environment.

This role sits within the IT team at PQA, which is responsible for supporting head office staff and external Principals operating PQA academies under licenses with a wide range of technical queries. You will primarily operate as a second line support engineer, working closely with our first-line support to resolve escalated issues and deliver effective solutions in a timely manner.

Key Responsibilities

• Support HQ and external Principals IT queries and support Principals personal equipment if required.
• Support and maintain IT hardware and software within agreed SLA s, and act as an escalation point for our 1st line IT support.
• Support the Head Office network (firewalls, switches and lease lines), making sure systems are operating efficiently.
• Help maintain a high level of availability to PQA s IT systems, resolving any issues that arise.
• Administer and maintain our Microsoft Dynamic based database, coordinating with external support teams as needed.
• Effectively collaborate with 3rd party support on IT support tasks and projects.
• Proactively identify potential systems improvements and efficiencies.
• Support systems-based project work organised around CAB delivery cycles, as well as other IT projects and initiatives.
• Occasional travel to events such as conferences or academy visits. Such events will be planned in advance and reasonable notice will be provided.
• From time to time you may be required to perform ad hoc tasks which sit outside of this job description.

Person Specification

Essential Experience & Skills

• Microsoft 365 administration experience.
• Excellent customer service skills, both written (email) and verbal.
• Experience with Microsoft Power Platform (including Power Automate) and Microsoft Dynamics.
• Strong documentation skills with the ability to produce clear technical and user-facing guides.
• 2 5 years experience in a 2nd Line IT Support role (or equivalent).
• Advanced technical knowledge across 1st and 2nd Line support environments.
• Networking experience, including Wi-Fi, switches, firewalls, and NAS devices.
• Experience supporting and administering Windows Server environments (2012 R2 through to 2022).
• Experience installing, configuring, and maintaining printers.
• Experience with VMware (version 5.5 or above desirable).
• Knowledge of VoIP and phone system technologies.
• Administration of endpoint security tools, including Sophos Antivirus and BitLocker.
• Windows 10 and Windows 11 installation, support, and troubleshooting.
• Experience using service desk/ticketing systems and managing tickets through to resolution in line with SLAs.
• Clear enhanced DBS check (carried out by PQA).

Desirable attributes

• Barracuda Backup Office admin
• ITIL experience
• Power BI & Power Automate experience
• PRTG Sensors
• Terminal Services Environment
• Experience with VMware (version 5.5 or above desirable)

Personal Attributes

• Able to work effectively as part of a team while also managing and delivering individual projects independently.
• Willing and able to follow instructions accurately, with an initiative-taking approach to learning new skills and technologies.
• Confident communicator with the ability to present information clearly and concisely to diverse groups of stakeholders.
• Critical thinking skills and able to work well under pressure.

Location: High Wycombe (Head Office) - with some home working available

Holiday: 20 days + 3 days holiday at Christmas (and bank holidays)

Hours: 40 per week

Benefits include:

• Onsite free parking
• Birthday bonus day off
• Breakfast and refreshments available
• Employee Assistance Programme

After probation has been passed (usually 6 months):

• Gym membership contribution
• Cycle to work scheme
• Private healthcare cover
• Life insurance

Salary: £50,000.00 to £60,000.00

Location: Bristol; Hybrid

Join us at Smartbox as a Firmware Engineer!

Are you a passionate Firmware Engineer looking to make a real impact by giving a voice to those without speech Smartbox is looking for a dedicated individual like you to join our team and contribute to enhancing the lives of people with disabilities.

Your Impact

As our Firmware Engineer, you will:

• Test software: Ensuring comprehensive automated test coverage of your code, writing automated tests, GUIs, and utility apps in languages such as Python and C#.
• Libraries and apps: Creating software libraries and demo apps in C-compatible languages such as C#, C++, or Rust to control our firmware subsystems.
• Technical strategy: Executing and collaborating on our strategy for highly reliable, mission-critical hardware and firmware.
• Validation and debugging: Implementing and improving our device test plans, debugging, and validating upcoming firmware and software.
• Quality assurance: Promptly analysing and correcting quality issues.
• Project management: Taking ownership of firmware and software projects from start to finish.

Firmware and Software Development:

• Designing, developing and maintaining embedded software in C for Zephyr RTOS and Embedded Linux.
• Applying best practices in embedded software architecture and testing.

Essential Qualifications / Skills / Experience:

• Degree or equivalent experience in an engineering subject (Electronics, Computer Science, Software), Physics, Mathematics, or another scientific subject.
• 4+ years of experience in software development in one or more of the following languages: C, C++, Rust.
• 4+ years of experience in embedded software development in C.
• Knowledge of Computer Science fundamentals in data structures, algorithm design, problem-solving, and complexity analysis.
• Strong grounding in embedded software architecture, with a focus on maintainability, modularity, fault-tolerance and testability.
• Confident and experienced with automated testing, including unit, integration and system tests, mocking and automation frameworks.
• An understanding of API design and the creation of clear, stable abstractions for hardware / firmware interaction.
• Skilled at debugging in constrained environments and using hardware / software debugging tools.
• A proven track record of innovation and quality software development throughout the entire software product lifecycle.
• Ability to solve complex technical problems in elegant and maintainable ways, demonstrating systems thinking across hardware, firmware and application layers.
• Experience with embedded platforms (for example: Embedded Linux, Arduino, STM32, Nordic, Zephyr RTOS).
• A passion and drive for excellence in software craftsmanship.
• Linux, Bash / shell, CI (Continuous integration) experience.
• Ability to read electronics schematics.
• A collaborative and supportive team player contributing actively to shared goals and supporting colleagues across disciplines.
• Practical, proactive mindset comfortable taking initiative and working through ambiguity in a fast-moving team.

About Smartbox

At Smartbox, we’re proud to be at the forefront of assistive communication technology. Our innovative products are used globally by individuals with diverse needs. Our values passionate, caring, empowering, achieving together, and enabling change resonate in everything we do.

Our Inclusive Culture

We believe in giving everyone a voice. Joining Smartbox means joining a diverse team that values collaboration and supports a community that relies on our technology for effective communication.

Our Commitment to Sustainability

At Smartbox, we not only innovate but also prioritise sustainability. We aim to minimise our carbon footprint and promote a greener world through sustainable solutions. By joining us, you’ll contribute to shaping a more inclusive society while actively supporting our sustainability efforts.

Our D&I Commitments

At Smartbox, we prioritise diversity and inclusivity in our work environment. Here’s how we do it:

• Recognised as a Disability Confident Employer by the UK Government and Founding Partner of Purple Tuesday.
• Our recruitment practices are inclusive and barrier-free, with adjustments available during the application process and throughout your career with us.
• We believe in adding to our culture, not just fitting in. Our diverse team combines unique talents to create products that reflect the diversity of our users and customers.

Rewards and Benefits

Discover a world of rewards and benefits tailored to your wellbeing at Smartbox. Beyond a competitive salary and private medical insurance, explore perks like a hybrid working model, wellness benefits, and paid volunteering days.

Ready to Make a Difference

Join us at Smartbox and embark on a fulfilling career where your work truly matters. Apply now and be a part of a team dedicated to creating technology that changes lives.

Agencies

Please respect that at this current time, we wish to try to recruit directly from the market rather than engage support from an agency.

2nd Line / 3rd Line Support Engineer IT MSP Client

The 2nd Line Support Engineer is responsible for handling second line support requests. This relates to all technology, to include: workstations, servers, printers, networks, vendor specific hardware and software, Office 365, SharePoint and other cloud technologies.

Key Duties/Responsibilities

• IT Support relating to technical issues involving Microsoft s core business applications and operating systems.
• Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security
• Remote access solution implementation and support: VPN, Remote Desktop Services.
• Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets
• Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages
• Work with the Service Desk Manager to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently
• Escalate service requests that require 3rd line and field service engineer level support

Key Technical Background

• Office 365
• Exchange
• SharePoint
• Azure Active Directory
• Microsoft Intune
• Microsoft Teams
• Windows Server(s), 2019, 2016, 2012, 2008
• Active Directory
• DNS / DHCP
• Routing and Remote Access
• AD Connect
• Remote Desktop Services
• Microsoft Office Packages
• Network Switching
• VLAN s
• Firewalls & Routers
• Port Forwarding
• Routing

Ideal Background

• Previous working within an IT MSP
• Strong 2nd Line, verging into 3rd Line.

Side Notes

• This role is 5 days onsite but could be 4 days for someone highly experienced.
• This would be a great role for someone at a strong 2nd line support level who wants to be developed/supported into 3rd line.

As a proud member of The Challenge Academy Trust (TCAT), Priestley College is a thriving and well-established 16-19 academy located in the heart of Warrington. The College works collaboratively with local schools to drive educational excellence and improve outcomes for all young people in Warrington. Priestley is recognised for its inclusive culture, high-quality teaching, strong student motivation, and ambitious, well-planned curriculum.

We are seeking a proactive and skilled IT Support Technician to join our dedicated technical team. You will be responsible for providing high-level technical support, system administration, and troubleshooting across our diverse hardware, software, and network infrastructure. This role is vital in ensuring a seamless digital learning environment for both staff and students, directly contributing to the educational success of our college.

Key Responsibilities

• Technical Support & Service Desk
• Systems & Infrastructure
• Operational Support
• Health, Safety & Projects

Qualifications, Experience & Skills:

• Minimum of 5 GCSEs (A -C / 9-4) including English and Maths- essential
• Evidence of continued professional development- essential
• Degree in Information Technology, Computer Science, or a related field- desirable
• A-Level or Level 3 BTEC in an IT-related subject-desirable
• IT Related Certificates- desirable

Why Join Us?

• Be part of a forward-thinking and ambitious College with a strong commitment to educational and operational excellence
• Opportunity to shape the financial future of a growing organisation.
• Collaborative and supportive working environment.
• Opportunities for professional development and career progression.

Application closing date for IT Technican - 01/04/2026

Junior PLC / SCADA Software Engineer Staffordshire 1-2 years experience - Permanent - £35k + hybrid working + 30 days holiday + bonus scheme + private healthcare cover

Samuel Frank is recruiting a junior level PLC / SCADA Software Engineer for a Staffordshire based specialist engineering business. The Software Engineer position will suit a graduate with 1-2 years commercial / relevant experience.

You ll need to be a British passport holder (and not hold dual nationality) and have lived in the UK for at least the last 5 years as you ll be put through security clearance.

Key aspects of the Junior PLC / SCADA Software Engineer position include;

• System requirements specification and analysis, software design and implementation
• Preparation of test plans
• Supporting the implementation and test of PLC / SCADA systems, preferably Siemens TIA Portal & WinCC (if you don’t have Siemens experience, they’re open to cross training someone to use Siemens PLCs)
• Some experience in the design and implementation of complex, medium to large sized industrial automation systems
• Technical software design documentation (full lifecycle)
• System safety experience is of interest
• The company encourages and will support Engineers taking on Chartered status / MSc qualifications etc.
• Qualified to least 2:1 Degree level
• Experience of working in highly regulated industries
• The management team encourages a sensible work-life balance which encourages everyone to leave the office by 4.30pm daily and have 30 days holiday per year, as well as the statutory Bank Holidays
• Role will initially be based from the Stafford office (3 days per week) and home (2 days per week) with occasional day trips to customer sites

The successful PLC / SCADA Software Engineer will learn how to design and implement complex automation, safety and material tracking systems. You ll be involved in specification writing and system documentation using a breadth of problem-solving skills, which will include writing PLC programs or designing SCADA systems from scratch.

The office is easily commutable from Stoke, Stafford, Cannock, Lichfield, Telford, Uttoxeter, Stone.

Location: Cambridge (CB25) Duration: Permanent Hours: 37.5 per week 8am - 4pm (Monday to Friday) Salary: 27,000 - 34,000 depending on experience Job Reference: 36053 Polytec are looking for a proactive IT Support Technician for our client based just north of Cambridge. The successful candidate will deliver 1st and 2nd line support to around 80 users working both on-site and remotely. This hands-on role focuses on supporting end users, maintaining IT systems and devices, and assisting with day-to-day IT operations while working closely with the internal IT team. Responsibilities - Provide 1st/2nd line IT support for hardware, software and user issues - Support Microsoft 365 applications including Teams, Outlook, Word, Excel, PowerPoint and SharePoint - Configure and manage laptops, desktops and Android devices - Administer user accounts in a hybrid cloud environment and support Exchange Online - Manage user onboarding and offboarding, including device provisioning and permissions - Assist with network patching, backup management, CRM support and VoIP troubleshooting Requirements - 2-3 years' experience in an IT support or service desk role - Strong troubleshooting and problem-solving skills - Excellent communication skills supporting technical and non-technical users - Relevant IT qualification or certifications (Microsoft, CompTIA, Cisco) desirable Desirable - Experience with Linux systems - Familiarity with Cyber Essentials security standards - Understanding of ITIL processes Please contact us as soon as possible for more details or apply below!

IT Support Technician O365
NE Cambridge (Hybrid office based initially, then typically 23 days per week from home)
Basic salary + Bonus + Benefits + excellent career progression opportunity into new areas of technology!

About the Role
We are looking for a motivated IT Support Technician to join a rapidly growing team. In this role, you will support customers across the UK with their Microsoft cloud environments, focusing on Microsoft 365, Windows 11, and related technologies.

You will work as part of a busy helpdesk team providing end-user support for Microsoft 365 based systems. The role requires strong problem-solving skills, the ability to diagnose and resolve technical issues efficiently, and excellent communication with users.

This position offers a challenging and rewarding environment for ambitious technicians who are eager to grow their skills and build a long-term career in IT.

Key Responsibilities

• Provide end-user support for Microsoft 365 environments
• Support and troubleshoot Microsoft Windows 11
• Diagnose and resolve technical issues via telephone and email
• Deliver excellent customer service while managing helpdesk requests
• Escalate complex issues when necessary while maintaining ownership of tickets
• Previous experience within a MSP / fast-paced helpdesk environment

Key Skills

• End-user support of Microsoft 365
• End-user support of Microsoft Windows 11
• Excellent telephone and email communication skills

Supporting Skills
Working knowledge of Microsoft Exchange, Teams, SharePoint and Intune
Full clean driving licence

If you are passionate about Microsoft technologies and want to grow your career in a supportive and forward-thinking IT environment, we would love to hear from you.

At Polkadotfrog we do our very best to ensure both client and candidate satisfaction. If you require any reasonable adjustments such as access or information in an alternative format, please inform us as soon as you are able so that we can make the appropriate adjustments.

Our team of Specialist Consultants have the skills, experience and passion to deliver a professional, personal and quality service. Our mission is to build long-term relationships and help clients and candidates find the perfect match.

Whilst we would love to get back to every applicant, it is not always possible. If you havent heard from us within 5 days, please note that your application has not been successful on this occasion.
INDH

Senior IT Support Technician - Maiden Newton

Salary: 35,000- 40,000 (DOE) + bonus + benefits

The role

Our client is seeking a Senior IT Support Technician to deliver dependable, effective IT support across the organisation-supporting office-based and remote colleagues. This is a hands-on role covering day-to-day troubleshooting, proactive maintenance, documentation, and improving the overall IT support experience.

About our client

Our client is the UK’s largest independent provider of farm-only veterinary services, employing around 150 staff who deliver veterinary and technical services to a substantial client base of farmers.

Role overview

You’ll install, maintain and troubleshoot IT hardware and software, provide user support and guidance, and help maintain secure, reliable IT systems. You will report to the IT Director and work as part of a 4-person IT team.

Key responsibilities

• Set up and configure IT equipment (laptops, printers, phones and peripherals)
• Install, update and support software applications (Windows & Microsoft 365)
• Provide 1st/2nd line support: connectivity, password/access, software and hardware issues
• Deliver remote support to staff and provide on-site support when required
• Monitor performance and security of IT systems/networks; escalate to external providers/MSPs when needed
• Maintain accurate asset inventory and run a proactive hardware servicing scheme
• Log/document incidents, problems and fixes; maintain SOPs and “how-to” guides
• Deliver basic in-house IT training and promote security best practices
• Provide on-site support for the cloud-based telecoms/VoIP system

Requirements & skills

Essential:

• Proven IT support experience (or similar)
• Strong Windows and Microsoft 365 support knowledge
• Experience with remote support tools and ticketing systems
• Excellent troubleshooting and communication skills
• Able to manage job lists and priorities with the IT Director
• Proactive approach to maintenance and documentation
• Must drive (role location requires this)

Desirable:

• Microsoft 365 admin (Exchange Online, SharePoint, OneDrive, Teams, Power Platform/Power BI)
• Cloud-based telecoms/telephony support experience

Hours, holiday & benefits

• 37.5 hours per week (between 08:00 and 17:30)
• 25 days holiday plus bank holidays
• Attractive pension scheme, company bonus scheme
• Private medical insurance after 3 months’ employment

Infrastructure / Platform Engineers Multiple Roles Available National Security Consulting Salaries Flexible up to 100,000 + Benefits Gloucester (Hybrid 3 Days per Week On-Site Active DV Clearance Required

MERITUS are excited to be partnered with a growing National Security Consultancy looking at growing their capability at their Gloucester office. They’re looking for experienced Infrastructure & Platform Engineers to join their team.

The work will involve the design, build & engineering of mission critical solutions for UK National Security Clients with little BAU / Maintenance work. They have multiple roles available at all experience levels. Summaries below:

Infrastructure Engineer:

• Experience with the design / build of Windows or Linux Server Infrastructure.
• Experience with on-prem & virtualised (ideally VMware) server infrastructure.
• Experience scripting using PowerShell, Bash or similar languages.
• Exposure to DevOps tools would be highly desirable (Docker / Kubernetes).

DevOps / Platform Engineer:

• Experience building CI / CD environments (Jenkins / Gitlab or similar).
• Experience with either AWS or Azure cloud infrastructure.
• Experience in the design / build of container solutions (Docker / Kubernetes).
• Experience building Infrastructure as code (ANsible / terraform).

The roles are based at the organisation’s Gloucester office with frequent work at customers sites in the same area. They operate a hybrid working policy with at least 3 days per week on-site. They require candidates to hold an active DV clearance.

Benefits:

• Flexible salary (DOE)
• Clearance bonus up to 7,000
• Annual performance bonus
• 25 days holiday + bank holidays
• Private medical insurance

Got your attention?

If you believe that you have the skills and experience for the Infrastructure or Platform role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Ryan Harris at MERITUS.

Job Description: 3rd Line service desk engineer (MSP)

Location: Borehamwood 4 days per week 1 day from home

Salary: Up to 60 k per annum

Certification budget: £3,(Apply online only)/year
Weekly Team lunch: Enjoy a takeaway every single week
Quarterly socials: Every 3 months we unwind as a team with various activities and entertainment
Birthday leave: Full day off on your actual birthday (or nearest weekday!)
Holiday: 22 days
Hardware: Specify your own equipment we don’t force outdated laptops on technical staff
Training: Vendor-led training for NinjaOne, HaloPSA, CIPP formal upskilling budget separate from certification allowance

Must have strong managed service provider experience

Be the ultimate escalation point for our service desk owning the most complex technical incidents across our diverse SME client base. This isn’t about clearing a ticket queue. You’ll be architecting solutions whilst mentoring other line engineers through diagnostic methodology they haven’t encountered before.

Reporting to the Service Desk Manager, you’ll define how we approach the technical challenges that determine whether clients renew or leave.

MSP 3.0 reality check:

We’re implementing NinjaOne RMM to operate as a proactive, automation-first MSP rather than reactive break-fix. Your role includes configuring NinjaOne for maximum effectiveness building automated remediation workflows, establishing intelligent alerting thresholds that reduce noise whilst catching real issues, and creating monitoring policies that prevent incidents instead of just logging them.

Proactive monitoring, self-healing scripts, predictive maintenance these aren’t buzzwords here. They’re how we can continue to continue to evolve our business with ever increasing intelligence and automation, using cutting edge MSP tools.

Technical stack you’ll own:

• Core MSP platforms: HaloPSA (PSA), NinjaOne RMM (implementing now you’ll drive configuration), CIPP (M365 security automation), Hudu (documentation)
• M365 ecosystem: Full tenant administration, Exchange Online, Intune/Endpoint Manager, Conditional Access, DLP, ATP
• Infrastructure: Azure AD/Entra ID, hybrid on-prem/cloud, firewalls (vendor-agnostic), network routing/switching, VPN architectures
• Automation: We build custom solutions, not just copy/paste from forums. Get your API on!

Non-negotiable requirements:

• 3+ years proven 3rd line work in MSP environment
• M365 administration at expert level built Conditional Access policies, configured Intune device compliance from scratch, troubleshot hybrid Exchange migrations
• Demonstrable diagnostic methodology articulate how you approach unknown problems systematically
• Client-facing communication explain technical root causes to non-technical directors without condescension or jargon overload
• PowerShell competency read, modify, and write scripts for automation and remediation

Highly valued (will influence salary positioning):

• Microsoft certifications (MCSA/MCSE or current role-based equivalents)
• NinjaOne, Datto RMM, or comparable RMM platform configuration experience
• Azure infrastructure deployment and management
• Firewall administration (Fortinet, SonicWall, Draytek, or similar enterprise platforms)
• Experience building automated monitoring/remediation workflows in RMM environments

What differentiates this role:

Our CEO has over 25 years enterprise IT leadership background technical decisions aren’t overruled by non-technical management. When you propose automated remediation workflows or infrastructure changes, the conversation is about efficacy, not whether it fits a pre-approved vendor list.

18-staff MSP, financially stable, zero private equity ownership. We make technical investments based on operational merit, not quarterly EBITDA targets.

Genuine progression:

You’re joining as we scale from 18 to 40 staff over 24 months. We are looking for rock stars to take the lead on this exciting journey.

We promote based on technical capability and leadership demonstration, not tenure.

IND/LET

Call Steve Hill on (phone number removed)

• IT Systems Manager
• Peterborough, Cambridgeshire
• Up to £45,000 per year
• 25 days holiday plus bank holidays, Pension (Local Government at 22%), Life Insurance, etc.

Skills and Experience:

• Must have experience of working with a range of IT hardware, software and network technologies.
• Experience troubleshooting complex issues would be highly beneficial.
• Experience of supporting colleagues across multiple sites.
• Experience writing reports for a variety of audiences.
• Experience with defining and reporting against KPIs.
• Being accountable for managing significant budgets and projects.
• Experience of leading and managing a team.
• Experience working with and drawing value from a Managed Serviced Provider partnership.
• Experience of leading change from a tactical perspective.
• Responding to audits and other information sources to drive planning and implementation.
• Experience with procuring goods and services in a compliant and efficient manner.

The Opportunity:

Our client operating in the education sector are looking for an exceptional ICT Service professional to join and lead our dynamic ICT Services team.

This is a pivotal point in growth and development of their business where you will lead the ICT Services team.

In this role you will work with their Managed Service Provider to unlock the potential of their digital systems, software and cloud-based technologies for the benefit of staff and other stakeholders across the business.

Applications:

Please contact John here at ISR to learn more about our client who are continuing to grow their teams in the education sector from their HQ in Peterborough with their expertise and range of technology products?

Senior Satellite Systems Engineer
Northern Italy
Hybrid working

A growing space engineering organisation is hiring a Senior Satellite Systems Engineer to support the development of satellite missions. The business operates an end-to-end engineering model, covering design, development, integration, verification, and operational support within one organisation.
You will join a systems team working on complex satellite programmes in a collaborative, engineering-led environment.

The role You will take system-level technical responsibility across satellite projects and support delivery from early definition through qualification.
Key responsibilities include:

• Owning system-level engineering activities across the full project lifecycle
• Coordinating daily with programme leadership and subsystem engineering teams
• Producing system engineering, development, and verification plans
• Defining, managing, and validating technical requirements
• Leading preparation of technical documentation for internal and external reviews
• Reviewing system and subsystem technical documentation
• Supporting integration, verification, validation, and qualification activities

Requirements

• Master s degree in Aerospace Engineering
• 5+ years experience in satellite or spacecraft systems engineering
• Strong teamworking and communication skills
• Practical, hands-on approach to problem solving
• Experience coordinating multidisciplinary and international teams
• Fluent in English and Italian

Experience and skills

• Proven experience in satellite design, development, and qualification
• Strong understanding of satellite system architecture
• Experience managing industrial activities and formal technical reviews
• Knowledge of relevant aerospace standards such as ECSS, MIL, and NASA standards

Desirable

• Exposure to ground segment or mission operations
• Experience using requirements management tools

What s offered

• Work on technically challenging space programmes
• Structured training and long-term career development
• Flexible working hours with a hybrid model
• Additional paid time off during the year
• Competitive salary aligned to experience

About Us DTC A Codan Company is a technology company based in Whiteley, Hampshire. We specialise in the research and development of wireless and critical RF communication systems. Our Engineers work at the edge of what is scientifically possible, using every advancement in technology to our advantage. Our technology is deployed by our customers to give them an unrivalled ability to wirelessly transmit data over long ranges with high reliability and security. We are well established across multiple markets such as military and defence, uncrewed vehicles such as drones, police and government, and broadcast technology. About the Role At DTC, our Embedded Engineers enjoy a varied role with a steady stream of challenging new projects to work on. You will program in C++ for embedded applications and sometimes in C for low-level Linux kernel device drivers. If you have experience in DSP or VHDL/FPGA, those skills will be put to good use, or could be developed as part of your ongoing training and professional development. Most of our Embedded Engineers enjoy getting hands-on with hardware as well, although we do have a dedicated Hardware and RF Team who take care of most of the heavy lifting. Why work at DTC We celebrate and recognise success, take pride in our culture, and enjoy working alongside highly skilled colleagues on ground-breaking technology that fuels the continued success of the business. We offer a flexible working environment, competitive salaries, a great benefits package, and ensure that our Engineers receive world-class training and development. Interested in finding out more? Click apply today and we will contact suitable candidates for an informal discussion. Successful applicants will need to be able to undergo Security Clearance, although employment can commence prior to this being obtained.

About Us

Codan Limited is an Australian company listed on the Australian Securities Exchange (ASX) (Codan) with global operations capturing several locations across EMEA. Codan is a global group of innovative, technology companies, focused on transforming lives through critical technologies.

We deliver solutions across communication, detection and connection.

Our global footprint has offices in Australia, Brazil, Canada, Denmark, UAE, Ireland, Mexico, Singapore, the UK, and the USA. We sell our products in over 150 countries to customers such as global governments, businesses, NGOs, aid and humanitarian organisations, security and military groups, public safety, emergency response, broadcast, and consumer markets.

We deliver innovation, wherever you are.

Role Purpose

• To effectively and efficiently ensure that the EMEA Region wide IT infrastructure is operational and to propose improvements, modifications to all technology that will improve operating effectiveness and efficiency in line with the EMEA IT change management strategy.
• To ensure customer satisfaction of all EMEA IT services provided.
• Ensure all Endpoints meet the established group security baseline.
• Provide technical subject matter expertise on Linux

Key Responsibilities

• Support the IT Lead in the delivery of IT services
• Act as an interface between the wider Regional and Corporate IT teams to ensure system integration and consistent technical approaches
• Ensure compliance with configuration management and change control processes within the IT services architecture
• Diagnose and resolve infrastructure issues to maintain high availability and service continuity
• Assist the IT team with the deployment, evaluation, and optimisation of new technologies and enhancements to existing systems
• Ensure EMEA systems are appropriately backed up and that disaster recovery procedures are established, maintained, and regularly reviewed
• Maintain accurate and up-to-date documentation for all IT infrastructure in line with current standard

Key Skills & Experience

• Ability to translate requirements, plans and proposals into documents supporting business cases and other strategic requirements reviewed by IT & Business Leadership
• Demonstrable IT service delivery experience
• Experience with projects and challenging technical requirements
• Proven experience and results influencing internal and external stakeholders
• Linux (Ubuntu) System Administration
• Windows 11+ / 2019+
• Virtual Infrastructure Technologies (Nutanix / VMWare)
• Active Directory, Azure AD, Exchange O365 Support
• End User Device, Servers Support (Dell & HP Hardware)
• Endpoint Security and Patch Management
• Monitoring toolsets (SNMP, PRTG)
• Programming (Powershell, Bash, Python (bonus
• ITIL Certified is an advantage, but not required
• Experience in a service delivery best practice environment preferred

Benefits and Culture

Our culture is supportive and collaborative. You will be part of a multidisciplinary team where we share our ideas and innovation is strongly encouraged. We are looking for someone with genuine passion for the job and a can-do attitude. Our staff receive

25 days annual leave plus Bank holidays

A generous pension plan

Employee Assistance Program

Income protection

Flexible core working hours

Onsite subsidised cafe

A personal approach to training and development

Enjoy working as part of a global organisation with teams in Whiteley, Hampshire; USA; Denmark, Singapore; Dubai and Australia.

DTC is committed to promoting a culture that supports personal development and embraces a diverse mix of employees throughout all levels of the organisation.

Interested in a career with us?

Simply click on APPLY and we’ll be in contact shortly

Are you a Network Manager, Senior IT Technician or Senior ICT Technician individual working within schools? Are you looking to take the next step in your career into an IT Manager position? Here you ll be joining a fast-growing organisation who supply outsourced IT services to the education sector. You will be working within a school and will be responsible for overseeing the management, installation, maintenance, availability and security of the curriculum and administrative ICT network, including the hardware and software infrastructure of the school s ICT network.

Role: IT Manager aka IT Network Manager, Senior ICT Technician, School IT Support, Network ICT Manager, ICT Manager

Salary: £40k - £44k base plus great benefits

Location: Northolt, West London

You will be responsible for managing school ICT support contracts, technical support, emergency cover etc.

You will be able to demonstrate your background as a Senior ICT Technician within schools and will need a good working knowledge of maintaining ICT hardware and software as well as working knowledge of maintaining networks.

If you thrive delivering consultative support at 2nd/3rd line level, then this is the perfect role for you.

In return, you will enjoy career growth within a close-knit, friendly company who will invest in your personal development and training.

What will you bring to the table?

• Ideally you will have experience working in a school/education environment. You ll have knowledge of switches, virtual and physical server environments and backups. Above all, you ll be friendly and versatile with the ability to communicate on all levels.
• We re looking for specific technical experience with the likes of Windows Server, AD, Hyper-V and cloud technologies such as Office 365/Azure.
• Ideally experience of upgrading a school IT System

Like the sound of this? Apply now to find out more!

We are looking for an established IT Manager for an established and rapidly growing digital business. You will be responsible for the stability, security and performance of its core IT infrastructure.

Reporting to the Technology Director, this role will lead the management and continuous improvement of the organisation’s office IT environment, including servers, networks, infrastructure and end-user systems.

This is a hands-on leadership role in a security-conscious, high-value operational environment where reliability, operational discipline and strong technical governance are essential.

You will also manage a Systems Administrator, providing technical oversight, guidance and professional development while ensuring the smooth operation of day-to-day IT services.

Key Responsibilities

• Own and manage the company’s IT infrastructure, including servers, networks, office systems and end-user technology
• Ensure the availability, performance and reliability of all core systems and services
• Provide line management and technical leadership to the Systems Administrator
• Manage and maintain office infrastructure, including routers, switches, Wi-Fi, CCTV and VoIP systems
• Oversee monitoring, backup, disaster recovery and business continuity processes
• Manage the end-user hardware lifecycle, including laptop procurement, MDM provisioning and secure on boarding/off boarding
• Support business-critical systems in collaboration with Technology, Finance and Operations teams
• Deliver infrastructure upgrades, system improvements and technology projects
• Maintain accurate documentation for architecture, processes and infrastructure controls
• Manage patching, updates and system maintenance across infrastructure platforms
• Oversee relationships with external IT suppliers, hosting providers and technology partners
• Support the business in maintaining security compliance and best practice frameworks
• Identify risks, vulnerabilities and opportunities for operational improvement across infrastructure and security controls

Skills & Experience

• Strong experience managing IT infrastructure in complex business environments
• Experience supporting Windows environments and device management using Intune
• Microsoft 365 administration including Entra ID
• Hands-on experience managing VoIP / telephony systems
• Experience supporting corporate Wi-Fi and local network environments
• Solid understanding of networking fundamentals including firewalls, VPNs, DNS and routing
• Experience implementing role-based access controls and security best practices
• Experience managing backup, disaster recovery and monitoring solutions
• Strong troubleshooting and problem-solving across infrastructure and systems
• Ability to maintain clear technical documentation and operational processes
• High levels of integrity, accountability and attention to detail

Desirable

• Experience in e-commerce or high-value transactional environments
• Cyber security or infrastructure certifications (Microsoft, Cisco, CompTIA, CISSP etc.)
• Experience supporting Cyber Essentials, ISO 27001 or similar frameworks
• Linux server administration experience

Benefits

• Bonus scheme up to 30%
• 25 days holiday + 8 bank holidays (option to buy an additional 5 days)
• On-site gym
• Health & well-being programme
• Employee discount scheme

Why Apply?

• High ownership role with direct responsibility for critical infrastructure and security
• Opportunity to lead and develop a technical team
• Exposure to a fast-growing digital business environment
• Ability to influence systems, processes and operational resilience
• Work within a culture that values integrity, accountability and operational excellence

At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.

By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Security Engineer - London
Salary 43,000 to 48,000 basic

Are you an experienced Security Engineer looking to join a highly reputable and fast-growing fire and security company in London? This business is known for delivering premium security solutions across commercial, residential, and public sector projects. They pride themselves on investing in their team, technology, and ongoing professional development, making it an exciting place to advance your career.

The role
You will be responsible for the installation, servicing, and maintenance of intruder alarms, CCTV, and access control systems across a variety of sites. Ensuring all work is completed to the highest standard and in line with current industry regulations, you will play a key part in delivering high-quality, reliable security solutions to clients.

Key responsibilities

• Install, service, and maintain intruder alarms, CCTV, and access control systems
• Carry out fault finding, testing, and remedial works
• Ensure all work complies with industry standards and client requirements
• Complete accurate reports, site documentation, and handovers
• Build and maintain strong client relationships while representing the company professionally
• Travel across London and surrounding areas as required

What we’re looking for

• Proven experience as a Security Engineer or similar role
• Knowledge of intruder alarms, CCTV, and access control systems
• Strong fault-finding and problem-solving skills
• Excellent communication and teamwork skills
• Reliable, professional, and motivated to deliver high-quality work

What’s on offer

• Salary 43,000 - 48,000 basic
• Work with a market-leading, reputable company
• Opportunities for career progression and training
• Exposure to a wide variety of high-profile projects
• Supportive and professional team environment

This is an excellent opportunity for a Security Engineer seeking a challenging role with a respected company that values its people and invests in their development.

YOU MAY BE A; Junior Fire & Security Engineer, Trainee Fire & Security Engineer, Fire Alarm Engineer, Security Engineer, Service Engineer, Installation Engineer, Electrical Engineer, Apprentice Engineer

INDAV

Data Centre Design Engineer - Lead / Consulting
Inside IR35 Long-term Contract

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be our Embedded Software Design Engineer in Mansfield we re looking for at Alstom?

Your future role

Take on a new challenge in Mansfield and apply your Software Design Engineering expertise in a new cutting-edge field. You ll report to the Head of Engineering and work alongside a dedicated and passionate Services team in Alstom UK&I.

Day-to-day, you ll deliver cost efficient embedded software designs in-line with budget levels. We ll look to you to the following:

• To provide embedded software designs for a range of electronics systems which will be project specific and scheduled to meet agreed customer deadlines.
• Deliver high standards of embedded software design in terms of performance, reliability, right first time quality, cost, innovation and service level.
• Ensure all software designs are fully compliant with latest industry specific and EU regulations.
• Responsibility for embedded software design for a range of systems inline with project specific requirements and to the correct quality/design standards.
• To ensure innovative/best practice embedded software standards are adopted & continuously improved.
• To ensure full compliance with design, quality and Health & Safety Regulations.
• Reporting of Quality, HSE or HR issues to the Engineering Manager on a timely basis.

All about you

We value passion and attitude over experience. That s why we don t expect you to have every single skill. Instead, we ve listed some that we think will help you succeed and grow in this role:

• Substantial embedded software design experience within a relevant electronics business. Knowledge of rail industry and associated standards would be advantageous.
• Education in Software Engineering or related subject to Degree level or equivalent level.
• The individual must be a driven , well disciplined, logical thinking, self motivated, team player, able to communicate at all levels and above all be highly innovative in delivering high standards in embedded software engineering design.
• Excellent standards in relation to technical ability, innovation, organisational skills, Health & Safety, problem solving and continuous improvement.
• A high level of customer focus is critical.
• 100% compliance with latest design, quality & HSE regulations.
• Delivery to agreed/planned timescales, cost constraints & quality standards.

A good understanding of embedded software design including:

• C/C++,C#, Visual Studio, CE 5.0 & CE6.0, .NET, MFC, Visual Basic, ARM9, 8051, PIC, X86, SQL, Assembler, RTOS. Web application design (Typescript/Javascript/HTML/CSS) desirable.
• Fault Analysis, Unit & Integration Testing, Factory Acceptance Testing, Site Testing and Commissioning.
• Test procedures and methods, change control and version control.

Things you ll enjoy

Join us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You ll also:

• Enjoy stability, challenges and a long-term career free from boring daily routines
• Collaborate with transverse teams and helpful colleagues
• Contribute to innovative projects
• Utilise our agile working environment
• Steer your career in whatever direction you choose across functions and countries
• Benefit from our investment in your development, through award-winning learning
• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive benefits (pension, life ins., medical)
• Up to 52 weeks full maternity and adoption pay
• 25 days annual leave plus bank holidays, with the opportunity to buy or sell holidays
• Option to enjoy a brand new electric or hybrid vehicle with our salary sacrifice scheme
• A wide range of flexible benefits that you can tailor to suit your lifestyle

You don t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you ll be proud. If you re up for the challenge, we d love to hear from you!