The successful persons will join teams working at the forefront of AI/DS, Cyber, Cloud, DevOps/SRE and Platform Engineering. With long-term programmes secured across the latest frameworks, this position offers the chance to be part of an exciting growth journey with significant technical depth and variety. As a Cyber Software Engineer, you will contribute to the research, design and development of critical systems in support of National Security missions. You will apply secure coding practices, maintain high standards of software quality and work closely with operating systems at a low level. Key Requirements \* Strong experience with C or C++ \* Familiarity with Python \* Comfortable working with Linux or Windows operating systems \* Knowledge of version control tools and experience in agile delivery environments \* An interest in the Cyber domain \* Understanding of common software design and testing patterns \* Ability to build systems and support continuous integration pipelines Clearance Due to the nature of the work, applicants must be eligible to obtain DV clearance. This requires being a British Citizen and having lived in the UK for the past 10 years. Next Steps To apply, please submit an up-to-date CV. The team looks forward to hearing from you. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you. TPBN1\_UKTJ

SC Cleared Cloud Infrastructure Engineer Location: London (Hybrid) Start Date: ASAP Duration: 7 - 12 months IR35: Inside (via Umbrella Company) Key tasks for the Cloud Infrastructure Engineer to include:Leading financial house are seeking a seasoned SC Cleared Cloud Infrastructure Engineer to join an existing team where you will with the ongoing improvement of their technology stack, ranging from complex cloud-hosted applications utilizing IaC and full CI/CD automation, to more traditional VM-based on-premise systems. Cloud Infrastructure Engineer Technical Skills: • SC Clearance / Security Clearance (ideally valid & transferrable) • Proven experience in AZURE Terraform code • Demonstrable experience in GitHub Actions • Experience of working in a controlled environment with strict change control • Good understanding and practical implementation of both CI and CD • Good working knowledge of the installation and configuration of Windows based systems. • Excellent working knowledge of PowerShell & SQL Desirable Criteria • Experience implementing or maintaining a CI/CD pipeline using Github Actions, Terraform, and Azure within a Cloud Infrastructure Engineer capacity. • Good working knowledge and practical experience of Azure Monitoring. • Software development experience using C# and SQL Server. • Experience of Packer, Kubernetes, AKS, Flux or Helm The successful Cloud Infrastructure Engineer must be available to work 2 days a week onsite in Central London. Candidates who do not hold SC clearance will be considered, however, to advise this process could take upto 12 weeks. *Apply now to speak with VIQU IT in confidence. Or reach out to Donna Lenihan via the VIQU IT website.* *Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply).* *For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.*

Service Desk Engineer (2nd Line)

London (North London)

Hybrid (3 days onsite, 2 days remote) | Occasional client travel

Are you an experienced IT support professional ready to take the next step in your career? Do you enjoy solving complex technical issues while delivering outstanding customer service, both remotely and face-to-face? We’re looking for a skilled Service Desk Engineer (2nd Line) to join our dynamic Service Delivery Team.

About the Role

As a 2nd Line Service Desk Engineer, you will be at the forefront of delivering high-quality technical support to our clients. You’ll handle escalated incidents, proactive monitoring alerts, and on-site visits, while helping to mentor and develop the 1st Line team.

Key Responsibilities

• Respond promptly to technical support requests via phone, email, and ticketing system
• Diagnose and resolve 2nd line and escalated tickets, as well as NOC monitoring alerts, within agreed resolution times
• Provide face-to-face technical support through pre-scheduled client site visits
• Accurately classify, prioritise, and document tickets with detailed notes throughout their lifecycle
• Keep clients and their IT teams regularly updated on ticket progress
• Identify recurring issues and contribute to permanent solutions
• Create and maintain technical documentation and knowledge base articles
• Deliver excellent customer service and a positive support experience at all times
• Manage your own ticket queue, triage effectively, and escalate where necessary
• Liaise with third-party vendors and partners to resolve complex issues
• Support, mentor, train, and develop the 1st Line Service Desk Analysts
• Stay up to date with the latest technologies and cyber security developments, and share knowledge with the team
• Achieve relevant Microsoft and technical certifications

What We’re Looking For

• Excellent customer service, telephone, and client-facing skills
• Minimum 2 years’ experience providing IT support across multiple technologies (MSP experience is highly desirable)
• Proven experience attending client sites and delivering face-to-face support
• Strong troubleshooting and support experience in the following technologies:
• Windows Server (on-premise and Azure)
• Active Directory (on-premise and Azure), Group Policy, Office 365, and SharePoint
• Microsoft Exchange
• Virtualisation technologies (Windows Virtual Desktop, Hyper-V, Virtual Machine Manager, vSphere)
• Backup and Disaster Recovery solutions
• Cyber-security tools and concepts (EDR, MFA, AV, incident response)
• Networking (TCP/IP, DNS, DHCP, LAN, WAN, Wireless, Switches, Routers)
• Windows OS, macOS, and Microsoft Office
• Mobile device configuration and support
• Ability to configure, administer, and support both Windows and macOS devices
• Solid understanding of the cyber threat landscape and security best practices
• Proactive mindset with the ability to anticipate and prevent issues
• Excellent verbal and written communication skills – able to explain complex technical matters clearly to users of all levels
• A genuine passion for learning new technologies, demonstrated through certifications or personal projects
• Strong team player who is also highly self-motivated
• Calm and professional approach when dealing with difficult or demanding situations
• Full UK driving licence

What We Offer

• Hybrid working (3 days onsite, 2 days remote)
• Varied and interesting workload across multiple client environments
• Opportunities to develop your technical skills and gain certifications
• A supportive, collaborative team that values excellence in service delivery

If you’re a confident, customer-focused 2nd Line Engineer who enjoys both technical challenges and mentoring others, we’d love to hear from you.

Robert Half has partnered with a distribution company based in Park Royal looking for a Technical Support Analyst to join the technology team.

You’ll be the first line of support for systems, infrastructure and end users; handling everything from day to day troubleshooting to on boarding new starters and managing access, hardware and security.

This is a hands on role where strong technical knowledge, clear communication, and a methodical approach to problem solving really matter.

This role allows for lots of progression and with it being a smaller team it gives you lots of exposure.

Key Requirements:

• 2+ year’s experience in a 1st line IT support or service delivery role Strong Windows
• Office 365 troubleshooting skills Good networking knowledge for user connectivity Experience with Active Directory
• User permissions and device setup
• Confident communicator who can engage at all levels Proactive, organised, and comfortable working independently or as part of a team

Role: Technical Support Analyst

Location: Park Royal (5 days a week on site)

Salary: £28,000 - £33,000 + 10% Bonus

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

Systems Engineer (2nd Line Support)

Location: Central London / Client SitesWorking Pattern: 4 days office / 1 day WFH

Why this role stands out

This isn’t your standard service desk job.

You’ll be working at the heart of the financial sector, supporting traders, investors and senior stakeholders in fast-paced, high-stakes environments where technology genuinely matters. The expectation is high, but so is the opportunity.

The goal isn’t just to hire engineers, it’s to develop them into the next generation of Cloud Infrastructure Engineers, Team Leaders and Technical Specialists.

If you’re already strong in a 2nd line role and want to step into something more demanding, more rewarding and with a clear growth path, this is that move.

What you’ll be doing

• Acting as a key escalation point for 1st line engineers, owning complex issues end-to-end
• Delivering high-quality 2nd line support across desktop, server and cloud environments
• Supporting business-critical systems in real time, where downtime isn’t an option
• Building strong relationships with end users, from junior staff through to C-suite
• Managing incidents, prioritising effectively and communicating clearly throughout
• Working closely with internal teams and third-party vendors to resolve issues fast
• Contributing to continuous improvement across processes, tooling and service delivery
• Taking part in an on-call rota and occasional out-of-hours work (paid overtime)

What makes you a strong fit

You’re not just technically capable, you care about the service behind it.

• 2+ years’ experience in a 2nd line (or strong 1st/2nd line hybrid) role
• Confident communicator, able to work directly with senior stakeholders
• Naturally curious, always looking to understand the “why”, not just the fix
• Calm under pressure, organised and methodical in your approach
• Someone who takes pride in delivering a genuinely high standard of work
• A team player who’s happy to support and mentor more junior engineers

Tech you’ll be working with

• Microsoft stack: Windows 10/11, Windows Server, Microsoft 365, Azure AD
• Exchange Online, SharePoint, Teams
• Azure Virtual Desktop (AVD), Intune, Autopilot
• Networking (Cisco), VOIP (Teams)
• PowerShell scripting
• SQL Server, FSLogix, Azure Storage
• Cyber security and conditional access

What you’ll get in return

• Exposure to enterprise-level environments in the financial sector
• Clear progression into 3rd line, cloud and leadership roles
• A culture that genuinely invests in your development
• A high-performing team that values quality over shortcuts
• The chance to work on complex, meaningful technical challenges daily

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

Application Support Analyst – 12m FTC – Hybrid Our client is urgently looking for an Application Support Analyst to join their team on an initial 12 month Fixed-Term Contract, with a view to extend. Please note, the role is hybrid, with 3 days required in the office each week. You will be rewarded with an excellent salary, as well as a brilliant benefits package including annual leave, discretionary bonus, private medial packages and many, many more perks! Application Support Analyst – Key Skills: • Minimum of 5 GCSEs at grade 5 of above (or equivalent) including grade 6 in English Language, Literature & Maths; • At least two years of experience achieved within a similar professional working environment; • Good time management skills with the ability to prioritise workload; • A flexible approach to ensure all deadline are met; • Must be able to work as part of a team and possess excellent communication skills; • A lively and enthusiastic personality with a service orientated approach; • Excellent trouble shooting skills; • Experience of some of the following: iManage Work 10, Microsoft Office 365, pdfDocs, Partner for Windows, Microsoft Power Platform, Microsoft Copilot, Clio Operate (formerly ShareDo). Application Support Analyst – 12m FTC – Hybrid Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Role: Endpoint & AD Senior Engineer

Location: UK, Remote

Salary: £70,000 - £85,000

?Profile

We are working with a company that are globally recognised in what they do and are helping millions of people around the world live a better life.

Due to continued growth in their Digital Workforce team, they are looking to add an Endpoint & AD Senior Engineer to help with ongoing support and projects.

The successful candidate will operate at the intersection of on-prem Active Directory, Entra Connect Sync, Entra ID, and Intune. You will own significant Windows endpoint operations, participate in AD hygiene and consolidation work, and act as a senior technical voice when the Endpoint Lead is engaged on strategic program execution.

This role is expected to handle complex hybrid identity and endpoint problems independently, not just execute tickets. Senior judgment is expected from day one.

Key Responsibilities

• Active Directory administration across multiple forests (user lifecycle, group management, OU design, GPO maintenance)
• Entra Connect Sync operations - monitor sync health, troubleshoot sync failures, resolve object conflicts, manage staging modes
• Entra Hybrid Join troubleshooting for Windows devices
• Intune policy operations: compliance, configuration, app deployment, Update Rings
• Windows Autopilot profile management - troubleshooting, adjustments, new scenario support
• Application packaging and deployment via Intune (Win32 apps, MSI, scripts)
• Device compliance troubleshooting and remediation

Essential Experience

• Minimum 6 years Windows endpoint engineering in enterprise environments (15,000+ device scale)
• Minimum 5 years Microsoft Entra ID (Azure AD) administration including Conditional Access exposure
• Minimum 5 years Active Directory administration in multi-forest or large single-forest environments
• Minimum 3 years Microsoft Entra Connect Sync (or Azure AD Connect) - must be able to troubleshoot sync independently
• Minimum 3 years Microsoft Intune administration in production at scale

If you feel you have the right skill set and want to work for a growing organisation, then please apply ASAP.

INDIT

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.

Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

Projects & Infrastructure Engineer - Server / Networks / Firewall / Design / Implementation

**Leading on projects - VMware & Hyper-V, Storage, Backup, DR, Design and Delivery of projects

** Clietn facing design, delivery & documentation of solutions

What you’ll bring:

• Strong experience with VMware, Hyper-V, SAN/NAS, DR tooling (Veeam, Commvault, Zerto)
• Projects and System Design Experience
• Solid Windows Server and AD skills (GPO, DNS, DHCP, IIS, RDS)
• Azure knowledge across networking, storage, and server management
• Good grounding in networking (Cisco/Meraki), monitoring tools, and PowerShell
• A proactive mindset, sharp troubleshooting skills, and technical leadership ability

What you’ll be doing:

• Design and delivery infrastructure projects
• Designing and effectively documenting solutions
• Leading investigations, resolving issues, and managing 3rd-party escalations
• Maintaining systems, applications, hardware, and cloud platforms
• Driving change, ensuring security by design, and supporting operational projects
• Coaching colleagues and championing best practices

Projects & Infrastructure Engineer - Server / Networks / Firewall / Design / Implementation

Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.

To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

We are seeking an experienced IT Contractor (2nd Line Engineer - Desktop Support) to deliver high-quality IT services and support across European offices. This role acts as the primary point of contact for Onsite IT in London and other global locations, ensuring seamless service delivery and minimal business disruption.

Client Details

This opportunity is with a well-established organisation in the financial services sector. The company operates as a mid-sized enterprise and has a reputation for maintaining a professional and supportive work environment.

Description

• Provide 2nd line support for Microsoft Windows environments (Windows 10/11).
• Troubleshoot hardware issues for laptops and desktops.
• Support and maintain Microsoft Office 365 and Entra environments.
• Manage and troubleshoot video conferencing and cloud storage technologies.
• Maintain accurate and up-to-date process documentation.
• Identify and communicate recurring issues, driving resolution and awareness.
• Participate in IT projects alongside BAU support.
• Ensure compliance with internal policies, FCA regulations, and PGI Code of Ethics.

Profile

• Experience: 5+ years in IT support, ideally within Asset Management.
• Strong knowledge of Windows OS and Microsoft Office troubleshooting.
• Hardware break-fix experience.
• Exposure to trading applications (e.g., Bloomberg, Charles River).
• Proven ability to manage IT escalations and major incidents.
• Hands-on involvement in IT systems and projects.
• Familiarity with ITIL methodology and regulated environments.
• Technical Skills: Cloud technologies and vendor management experience.
• ServiceNow proficiency (highly desirable).
• Basic networking knowledge (IP traffic, firewalls, routing).
• Understanding of GDPR and comms room infrastructure.
• Soft Skills: Strong troubleshooting and problem-solving abilities.
• Excellent communication and documentation skills.
• Ability to work independently and collaboratively across time zones.
• Proactive approach to learning new technologies.

Job Offer

• Competitive daily rate of GBP 150 - 180 / day
• Opportunity to work with a respected organisation in the financial services industry.
• Temporary role offering a chance to gain valuable experience in the technology department.
• Professional and collaborative company culture in London.

This is a fantastic opportunity for an IT Support Engineer to showcase their skills in a thriving environment. If this role in London sounds like the right fit for you, we encourage you to apply today!

Job Title: Senior Project Engineer

Location: LondonSalary: £50,000 - £60,000 (depending on experience)Type: Full-time, Permanent

Overview

We are seeking a highly skilled Senior Project Engineer to join our growing Managed Service Provider (MSP) team. This role is ideal for an experienced engineer who thrives in project delivery, enjoys working with modern Microsoft and cloud technologies, and is confident leading technical implementations from discovery through to completion.

You will play a key role in designing, delivering, and optimising IT solutions for a diverse client base, with a strong focus on Microsoft ecosystems, Azure cloud services, automation, and emerging AI technologies.

Key Responsibilities

• Lead and deliver end-to-end technical projects for MSP clients
• Conduct client discovery sessions, technical assessments, and infrastructure audits
• Design and implement solutions across Microsoft and cloud platforms
• Deploy and manage Microsoft 365, Azure, and hybrid environments
• Identify opportunities for automation and efficiency improvements
• Support the integration and use of AI-driven tools and workflows where appropriate
• Produce high-quality technical documentation and project plans
• Act as a senior escalation point for complex technical issues
• Collaborate with internal teams and stakeholders to ensure successful project outcomes
• Ensure projects are delivered on time, within scope, and to a high standard

Essential Skills & Experience

• Strong experience in a Senior Engineer or Project Engineer role within an MSP environment
• Deep knowledge of Microsoft technologies (Windows Server, Active Directory, Microsoft 365)
• Proven experience with Microsoft Azure (IaaS, PaaS, migrations, governance)
• Solid understanding of cloud architecture and hybrid environments
• Experience with automation tools (PowerShell, scripting, workflow automation)
• Exposure to or experience with AI technologies and their application in IT environments
• Strong experience conducting technical discoveries, audits, and documentation
• Excellent troubleshooting and problem-solving skills
• Strong client-facing and communication skills

Desirable Skills

• Microsoft certifications (e.g., Azure Administrator, Solutions Architect)
• Experience with backup, disaster recovery, and security best practices
• Knowledge of networking (firewalls, VPNs, routing, switching)
• Familiarity with RMM and PSA tools commonly used in MSP environments

Personal Attributes

• Proactive and solutions-focused mindset
• Strong attention to detail
• Ability to manage multiple projects simultaneously
• Comfortable working independently and as part of a team
• Passion for learning and staying current with emerging technologies

What We Offer

• Competitive salary (£50,000 - £60,000)
• Opportunity to work with modern cloud and AI technologies
• Career development and certification support
• Collaborative and forward-thinking team environment

Please send across your CV for consideration!

Morgan Hunt are working with a central government organisation to recruit a Principal Cyber Security Engineer on a 2-year FTC. The role requires someone with a strong background in Azure infrastructure, as well as AWS experience and Windows Server knowledge.

Key Responsibilities:

• Technically Proficient
• Implementing Security Controls
• Administration of SIEM tools and Security Controls (Sentinel, Defender, DarkTrace)
• Incident Response
• Security Operations Centre
• Vulnerability Management & Reporting
• Continuous Improvement
• Training & Awareness
• Secure Architecture Support
• Compliance and Framework Alignment

Essential Skills:

• Experience with Microsoft Sentinel, Microsoft Defender for Endpoint/Cloud SIEM tools, threat intelligence platforms, and vulnerability management
• Technical experience securing Microsoft Azure and Amazon Web Services cloud environments as well as on-premise/virtual Microsoft technologies
• Strong analytical, communication, and problem-solving skills, including the ability to produce clear technical and non-technical reports.
• Ability to analyse and interpret security events/logs and perform remediation works to address security issues.

Role Details

• £76,400 per year plus benefits + Up to £10k Bonus
• 2 year FTC
• Hybrid working (40% office attendance, Canary Wharf)
• Excellent Civil Service Pension Scheme

Please get in touch for further information

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual’s skills, qualifications and abilities to perform the relevant duties required in a particular role.

Windows Server, O365, Azure, Azure AD, Active Directory, VMware, Hyper-V, DNS, DHCP, Group Policy, Networking, WAN, Wireless, Router, Switches. Hybrid working - 3 days office, 2 days at home. My client is a fast expanding IT Services company that due to continued success are in the market for a proven 3rd Line Support Engineer. As 3rd Line Support Engineer you will have a solid background in a fast paced MSP environment. You will have a broad range of technical skills across technology such as Windows Server, O365, Azure, Azure AD, Active Directory, VMware, Hyper-V, DNS, DHCP, Group Policy, Networking, WAN, Wireless, Router, Switches. The 3rd Line Support Engineer will be working proactively as part of the escalation (3 Line) team on behalf of customers, ensuring an exceptional customer experience. You will have a customer first mindset with exceptional communication skills (verbal and written). A reliable individual who enjoys working autonomously with a genuine interest in technology, with the enthusiasm to continuously develop skill set. This is a great opportunity to join a fast growing IT services company that can offer opportunities for ongoing technical and career development. 3rd Line Support Engineer - Managed Services Windows Server, O365, Azure, Azure AD, Active Directory, VMware, Hyper-V, DNS, DHCP, Group Policy, Networking, WAN, Wireless, Router, Switches. Windows Server, O365, Azure, Azure AD, Active Directory, VMware, Hyper-V, DNS, DHCP, Group Policy, Networking, WAN, Wireless, Router, Switches. Windows Server, O365, Azure, Azure AD, Active Directory, VMware, Hyper-V, DNS, DHCP, Group Policy, Networking, WAN, Wireless, Router, Switches. MillsHill Recruitment acts as an employment business with regards to this permanent job opportunity.Regards MillsHill Recruitment Ltd

2nd Line Service Desk Engineer£35,000 – £40,000 + benefits including generous pension and holiday, bonus, private healthcare Epsom, Surrey, KT17

Our client is an extremely well-established (100+ years), independent financial services organisation with an outstanding reputation for stability, service excellence, and a genuinely supportive working culture. They offer long-term career security, career progression, and a generous benefits package.

They are now seeking an experienced 2nd Line Service Desk Engineer to join their Service Desk team, providing high-quality technical support across a complex, regulated financial services environment.

The 2 nd Line Service Desk Engineer Role:

You will provide advanced 2nd line support to end users, owning incidents through to resolution and acting as a technical escalation point for 1st line. Working within SLA and ITIL frameworks, you will deliver a professional, customer-focused service while contributing to continuous improvement and knowledge sharing.

Key responsibilities include:

• Resolving and owning escalated incidents and service requests across desktop, server, O365, SaaS, Azure and on-prem environments
• Acting as a Subject Matter Expert for defined platforms and technologies
• Supporting joiners, movers and leavers, device builds, asset management and MDM
• Hands-on troubleshooting, software and hardware installation, backups and restores
• Working closely with 3rd line, security, change and external vendors
• Contributing to documentation, knowledge base articles and service improvements
• Operating in a regulated, security-conscious financial services environment

Skills & Experience

• Minimum 3 years’ experience in a 2nd Line Support / Service Desk Engineer role
• Previous experience working within Financial Services or a highly regulated environment is preferred
• Strong knowledge of Windows desktop and server OS, Microsoft 365, Active Directory, Exchange, GPO
• Experience with Azure, SaaS, MDM, basic networking and virtualisation (VMware preferred)
• Familiar with ITIL, SLAs, CSAT and structured incident/problem management
• Excellent communication skills and a customer-first mindset
• Confident troubleshooting complex technical issues and working under pressure

Why Apply?

• Join a financially secure, century-established organisation
• Supportive, people-focused culture with long-term career prospects
• Exposure to enterprise-grade technology in a regulated, professional environment
• Competitive salary and generous benefits package

This is an excellent opportunity for a capable 2nd Line Engineer seeking stability, progression and the chance to work for a highly respected financial services institution.

Job Title: IT Support Engineer (3-Month Contract)
Location: London
Rate: £145/day - Inside IR35 Umbrella contractors only
Contract Length: 3 months
Start Date: ASAP

We are seeking an IT Support Technician with basic troubleshooting skills to provide technical assistance to end-users. The ideal candidate will have strong communication abilities, a systematic approach to problem-solving, and experience working with various operating systems and hardware.

Key Responsibilities:

• Provide technical support for desktops, laptops, printers, scanners, and network devices (Routers, Switches, access points, and VPN equipment).
• Troubleshoot and resolve hardware and software issues following set instructions.
• Assist with installation, configuration, and troubleshooting of standard software on workstations, including IMAC (Install, Move, Add, Change) activities.
• Support users with Windows (all versions), Mac, and other operating systems.
• Effectively manage time to handle multiple tasks efficiently.
• Communicate effectively with end-users and operational teams through professional oral and telephone communication.

Key Skills & Requirements:

• Basic troubleshooting and analytical skills.
• Strong oral and telephone communication skills.
• Ability to gather information systematically and identify user needs.
• Experience in providing end-user IT support in a professional setting.
• Ability to work effectively within a team and independently.

A successful and growing business based in Wimbledon is seeking an IT Support Analyst (1st–2nd Line) to join its internal IT team.

This is a permanent, full-time role with a hybrid working pattern of four days per week in the office during probation, reducing to three days thereafter. Supporting around 50 users, the position is ideal for an IT professional with at least 2 years’ experience in a service desk or IT support environment, looking to develop their skills in a structured and supportive team. Candidates should be within a reasonable commuting distance of Wimbledon.

Working within a small IT function, you will provide responsive day-to-day support while helping to maintain a stable and secure IT environment. The role combines user support, basic systems administration, and user lifecycle management, with a strong emphasis on service quality and ITIL-aligned processes.

Key responsibilities will include:

• Providing 1st and 2nd line support for Windows 10/11 users, resolving hardware, software, and access issues
• Logging, managing, and updating incidents and service requests via the IT Service Management system
• Administering Active Directory, including user and group management and access control
• Managing joiners, movers, and leavers in line with defined processes
• Supporting Microsoft 365 services including Exchange Online, Teams, and SharePoint
• Assisting with desktop and laptop builds using imaging tools such as SCCM/Endpoint Configuration Manager
• Maintaining accurate IT asset records and supporting asset management processes
• Supporting Remote Desktop Services and general connectivity issues
• Creating and updating IT documentation and user guides to support self-service
• Working within ITIL frameworks for incident, request, and change management
• Supporting compliance with internal policies, audit requirements, and service standards

The successful candidate will have at least 2 years’ IT support experience and strong knowledge of Windows 10/11, Active Directory (on-prem or Azure AD), and Microsoft 365. A good understanding of TCP/IP, DNS, and DHCP is required, along with experience supporting Exchange and Remote Desktop Services. Exposure to Intune, SCCM, and ITIL processes would be beneficial.

You will be a confident communicator with a strong customer focus, able to prioritise workload and support users with varying levels of technical ability.

This is an excellent opportunity to join a collaborative IT team, gain broad technical exposure, and contribute to improving IT services across the business.

The salary on offer is up to £35,000 per annum, dependent on experience.

Service Desk Engineer (1st/2nd Line)

We are working with a leading IT service provider that is looking for a skilled Service Desk Engineer (1st/2nd Line) to join their team. This is an exciting opportunity to be part of a dynamic and fast-paced environment, providing high-quality IT support and solutions to a diverse client base.

Responsibilities:

• Logging all actions and ensuring accurate documentation in ConnectWise.
• Answering calls and delivering excellent customer service at all times.
• Meeting individual and team KPI targets in line with Service Desk goals.
• Escalating IT issues to the Senior Service Desk Engineer or Service Desk Manager when required.
• Managing and maintaining IT Glue documentation for customers and internal use.
• Collaborating with the Sales team to provide solutions and recommendations.
• Supporting hosted environments and local infrastructure for clients.
• Diagnosing and resolving technical issues for clients and internal teams.
• Assisting in small to medium-sized IT projects as directed by the Service Desk Manager.
• Applying security updates and system upgrades for clients and internal systems.
• Setting up and configuring core servers for clients and internal use.
• Ensuring software licensing records are maintained.
• Providing technical support for both Mac and PC users.

Minimum Experience:

• 12+ months experience in a helpdesk or IT support role.
• Experience with Windows 10/11 managed support.
• Printer and server management (2016/2019).
• Management of domains/DNS (GoDaddy, 123 Reg, etc.).
• Office 365 Admin Centre / Exchange experience.
• SharePoint, OneDrive, and Teams support.
• Networking (DNS, DHCP, TCP/IP).
• Cybersecurity solutions (AV, email security, web filtering).

Preferred Knowledge:

• 2+ years of experience in an MSP environment.
• Hyper-V / VMware.
• VOIP telephony support (3CX, Horizon).
• Remote Desktop solutions (Azure WVD, RDS).
• MDM solutions (Intune, Hexnode, etc.).
• Experience with ConnectWise Manage, Automate RMM tools, and IT Glues

If you’re an experienced Service Desk Engineer looking to take the next step in your career, we’d love to hear from you. Apply now to be considered for this exciting opportunity!

Croydon | £28,000 – £32,000 DOE + Benefits | Full Time, Permanent | Site-Based

A leading education technology provider supporting schools across the South East is seeking an Schools IT Support Engineer to join a well-established secondary school in Surrey. This Schools IT Support Engineer role offers the opportunity to work on-site within a modern, Microsoft-based environment, supporting the day-to-day running of IT systems that directly enable teaching and learning.

As an Schools IT Support Engineer, you will act as the primary technical contact on-site, ensuring users receive fast, effective support while maintaining core infrastructure across the school. This is a hands-on, varied role within a progressive education IT setting, offering strong exposure to both support and infrastructure technologies.

Key Responsibilities

• Act as the dedicated on-site IT Support Engineer, providing day-to-day technical support
• Deliver 1st/2nd line support across hardware, software and user issues
• Support Windows Server (2019/2022/2025) environments
• Manage Windows 11 devices and Microsoft 365 services
• Maintain wired and wireless networks, firewalls and filtering systems
• Support AV equipment and classroom technology
• Communicate clearly with users regarding issue resolution and updates

Experience Required

• Experience in an Schools IT Support Engineer or similar technical support role within Education sector
• Strong knowledge of Windows 11 and Microsoft 365
• Exposure to Windows Server environments (2019/2022)
• Understanding of networking fundamentals (LAN/WAN, Wi-Fi, firewalls)
• Experience supporting end-user devices and AV equipment
• Strong communication and customer service skills
• Must be commutable to Croydon on a daily basis
• Enhanced DBS or willingness to obtain

If you’re an Schools IT Support Engineer looking to continue your career within education/technology, this is a fantastic opportunity to join a supportive and forward-thinking environment. Apply today for immediate consideration.

WeDoData are working with a successful secondary school in South London, with around 1,100 students and 170 staff. They are now seeking a Head of IT to give guidance and take ownership of the schools digital strategy.

This is a great opportunity for a technology leader to shape the future of IT across a thriving and ambitious secondary school community.

The school are looking to move away from legacy and on-premise systems toward a cloud-first architecture, this role will be central in guiding that transition driving the school s adoption of the Microsoft technology stack, including Microsoft 365, Azure/Entra, Intune, Windows 11, and modern endpoint management solutions.

Responsibilities:

• Develop, advise and lead the school s IT strategy
• Drive cloud transformation, migrating legacy and on-prem infrastructure to cloud-based solutions
• Lead the Microsoft-first technology roadmap, embedding Microsoft 365, Entra ID, Intune and wider Microsoft services
• Modernise infrastructure, systems and service delivery
• Provide strategic guidance to SLT
• Oversee IT operations and transformation projects, ensuring robust delivery across classrooms, business systems and school-wide digital platforms
• Lead and develop the IT function, building a high-performing, customer-focused technology team

What We re Looking For

• Proven experience in IT leadership and technology strategy development
• Strong knowledge of cloud architecture, infrastructure modernisation and cybersecurity
• In depth Microsoft experience (Microsoft 365, Entra, Intune, Windows Server, Windows 11)
• Experience delivering IT projects, including cloud migrations & upgrades
• Experience in project, budget and supplier management

In return my client can offer:

• A salary of £49k - £52k
• 25 days annual leave, plus bank holidays
• A highly competitive local government pension scheme.

For more information and the opportunity to view a job description please call Dan at WeDoData or apply as soon as possible.

We look forward to hearing from you.

Unfortunately my client are unable to offer sponsorship.

WeDoData (Bristol) Ltd is committed to safeguarding and promoting the welfare of children and young people and expects all staff, applicants, and clients to share this commitment.

Any appointment will be made subject to strict vetting and screening checks and receipt of a satisfactory enhanced DBS check. In accordance with the DfE statutory guidance Keeping Children Safe in Education , this may also include an online search as part of our due diligence on shortlisted applicants.

Join Our Team as an Automation Application Developer!

Located: London (2-3 days a week) Rate: 415- 490 Umbrella Duration: 6 months but known for long term! Interviews: ASAP (Please note first stage will be face to face in London)

Are you ready to make a splash in the exciting world of Investment Banking? We’re on the lookout for a talented Automation Application Developer to join our dynamic team at a leading financial institution. If you’re passionate about technology and eager to drive efficiency through innovation, this is the perfect opportunity for you!

Key Responsibilities:
As an Automation Application Developer, you will:

• Design, develop, and implement automation solutions that streamline processes and improve efficiency.
• Collaborate with cross-functional teams to identify automation opportunities and gather requirements.
• Maintain and enhance existing automation applications, ensuring optimal performance and reliability.
• Troubleshoot and resolve issues related to automation tools and processes.
• Document your work meticulously and contribute to knowledge sharing within the team.

What We’re Looking For:
To thrive in this role, you should possess:

• Proven experience in C# .NET & SQL development.
• Good experience of Windows application development.
• Extensive experience with UiPath RPA technologies. Must have used this to create at least 20 processes of varying degrees of complexity
• Leading experience in RPA Solution Design
• Strong Experience in Unattended robot development
• Experience in RPA using Citrix Platforms
• Experience in Uipath using Standalone as well as Cloud setup.
• Experience in using Orchestrator (e.g., publishing, creating assets, triggers, queues etc)
• Develop Proof-Of-Concept for new applications or technology

Ready to Take the Leap?
If you’re excited to be part of a forward-thinking team and make a real difference in the financial sector, we want to hear from you!

Join us in shaping the future of finance and insurance through automation! Let’s create something amazing together!

We can’t wait to meet you!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Cloud Engineer (2nd Line Support) & Team Coordinator

About the Role
Are you ready to step into a role where you can make a real impact? We’re seeking a proactive Cloud Engineer & Team Coordinator to help shape and support a growing managed services business.
This is an opportunity to work across a wide range of technologies, support diverse client environments, and play a key role in both technical delivery and team coordination. You’ll report directly to the Managing Director and act as a vital link between engineering, support, and customer success.

Job Title: Cloud Engineer & Team Coordinator
Location: London (office-based with occasional travel)
Salary: Circa 40,000 (depending on experience)
Hours: 40 hours per week (core hours 09:00-17:30, with rota for early starts and occasional Saturday emergency cover)

Key Responsibilities
Cloud Operations & Support

• Provide day-to-day support for client cloud systems and security environments
• Develop scripts to enhance cloud deployment and reporting (particularly within SharePoint)
• Act as a technical escalation point for firewall and network queries
• Maintain and improve knowledge of cloud infrastructure and monitoring tools across the team
• Collaborate with third-party suppliers delivering elements of service

Customer Service

• Build strong, trust-based relationships with clients
• Deliver a high standard of customer service and technical support
• Gather and share customer feedback to support continuous improvement

Cloud & Network Management

• Maintain accurate documentation of security and network configurations
• Test and deploy updates to firewalls and routers
• Ensure infrastructure changes are tracked and managed effectively

Team Coordination

• Coordinate senior engineers, ensuring they have the tools and resources needed
• Support operational and administrative tasks within a busy MSP environment
• Track product updates and pricing changes to ensure accurate client billing

Skills & Experience
Technical Skills

• 2nd Line Support experience (3 years), happy to be an all-arounder providing 1st-3rd line support
• Experience with firewall technologies (FortiGate preferred)
• Strong knowledge of Windows environments and hardware troubleshooting
• Experience with MDM solutions
• Familiarity with Microsoft 365, including Conditional Access and SharePoint
• Power BI knowledge (desirable)
• Ability to work independently and deliver technical tasks on time
• Proven experience coordinating work across multiple stakeholders

Qualifications & Background

• A-Level, HND, or equivalent qualification
• Experience in a support helpdesk environment (MSP experience advantageous)
• Relevant certifications or demonstrated commitment to developing technical expertise

What’s on Offer

• Exposure to a broad and evolving technology stack
• Opportunities to develop skills in emerging technologies
• Autonomy to shape and improve your technical environment
• Clear progression opportunities, with potential to grow into leadership roles
• Flexible benefits package (including options such as childcare vouchers and medical cover)

About the Client
They are a well-established, technically focused MSP with over 20 years of experience delivering enterprise-level solutions to growing businesses. Their success is built on hiring talented individuals who are passionate about IT and committed to continuous learning.

Why Join Them?
If you’re looking for a role where you can take ownership, influence outcomes, and grow alongside a supportive and skilled team, this could be the perfect next step in your career.

To progress matters send your CV to Laura at (url removed)

Services Advertised are those of an Employment Agency.

IT System Engineer - (Patch Management)
Location: London - E16, UK (Hybrid - Office, Customer Sites & Remote)
Employment Type: Full-Time
Reports To: Lead System Engineer

Role Overview
We are seeking a skilled and proactive IT System Engineer to join our London-based infrastructure team. The successful candidate will be responsible for the delivery of patch management services and the hands-on installation of updates, upgrades, patches, and hotfixes across enterprise environments.
This role is both customer-facing and internally focused, requiring work at our London office, remote support, and on-site visits to Network Rail & TfL customer locations across Greater London and surrounding areas.
The position requires strong technical capability, excellent documentation skills, and a professional approach when operating within client environments.

Key Responsibilities
Patch & Update Management

• Plan, test, schedule and deploy patches, updates, service packs, upgrades, and hotfixes.
• Manage structured patch cycles (monthly, emergency, zero-day response).
• Perform pre-deployment testing and post-implementation testing & validation.
• Maintain patch compliance reporting and remediation tracking.
• Ensure minimal disruption to production systems.
  OS Infrastructure
• Updates to various Linux distributions, Ubuntu, Debian, Red Hat etc.
• Updates to Windows Server (2016/2019/2022) & Windows 10/11 environments.
• Configure and administer WSUS.
  Network & Security Infrastructure
• Deploy firmware updates and patches for:
• Cisco routers and switches
• Cisco firewalls
• Juniper firewalls
• Perform configuration backups and validation before changes.
• Assist with vulnerability remediation and security audits.
  Virtualisation
• Manage patching and lifecycle updates for VMware environments.
• Maintain and upgrade VMware ESXi hosts and vCenter.
• Ensure VM availability during maintenance cycles.
  Customer Engagement
• Deliver on-site patching and maintenance at customer locations.
• Provide clear communication before, during, and after maintenance windows.
• Produce change documentation and implementation reports.
• Work within ITIL change control processes.
  Required Skills & Experience
  Essential
• 5+ years’ experience in infrastructure or systems engineering roles.
• Experience delivering structured patch management processes.
• Knowledge of change management and maintenance windows.
• Excellent troubleshooting and root-cause analysis skills.
• Strong hands-on experience with some, or all of the following:
• Windows Server & Windows Workstation environments
• Linux Operating Systems
• WSUS administration
• Cisco rout ers & switches
• Cisco and Juniper firewalls
• VMware vSphere ( ESXi, vCenter, vLCM)
• HPE & Dell server firmware
  Desirable
• Familiarity with backup solutions.
• Exposure to automation (PowerShell scripting).
• ITIL Foundation certification.
• Vendor certifications (Microsoft, Cisco, VMware, Juniper).
• Experience working within Network Rail or Transport for London industry sectors.

Personal Attributes

• Professional and customer focused.
• Highly organised with strong documentation skills.
• Comfortable working out-of-hours during maintenance windows.
• Strong communication skills (written and verbal).

Working Conditions

• Hybrid working model (London office, remote, and customer sites).
• Occasional evening or night work during planned maintenance windows.
• Travel within Greater London and surrounding areas.

What We Offer

• Competitive London-based salary.
• Company pension scheme.
• 26 days Holiday plus Bank Holidays
• Employee portal
• Professional development and certification support.
• Exposure to diverse enterprise customer environments.
• Opportunity to work across multi-vendor infrastructure technologies.