Salary: £27,732 OTE (£22,932 basic plus £4,800 shift allowance)
Location: Capgemini Inverness or Nairn (Hybrid)
Hours: 24x7 (Days, Nights, Weekends)

Manpower has a fantastic opportunity for the right candidate to become a Cloud Operations Engineer, working with our client, Capgemini.
In this role, you will provide 24x7 infrastructure support to high-profile public and private sector clients. This is a hands-on operations role where you will act as the first line of response, ensuring service availability, security compliance and rapid incident resolution across complex enterprise environments.

What you’ll do

• Monitor and support enterprise infrastructure systems in a 24x7 operations environment
• Act as first-line response for incidents, events, and alerts, resolving or escalating in line with SLAs
• Perform incident, problem, and change management using ITSM tools (ServiceNow, BMC Remedy, Opsview)
• Deliver end-to-end server patching, including change creation, deployment, and reboots
• Monitor backups and ensure data recovery and compliance standards are met
• Conduct health checks and proactive monitoring to prevent service outages
• Collaborate with L2/L3 engineers on business-critical incidents
• Support automation, service improvement, and transformation initiatives
• Follow documented SOPs and maintain accurate operational documentation

Technologies You’ll Work With

• Windows Server & Linux
• Azure & AWS
• VMware vSphere & Microsoft Hyper-V
• Automation & reporting tools (BigFix, Power BI)
• Veritas NetBackup
• Enterprise monitoring and ITSM platforms

What you’ll bring

• Experience or strong interest in IT infrastructure or cloud operations
• Strong troubleshooting and analytical skills
• Ability to work calmly under pressure in a 24x7 environment
• Excellent communication and teamwork skills
• Methodical approach to SOPs and incident handling
• Passion for continuous learning and technology

This role requires SC and NPPV3 security clearance, fully sponsored by Capgemini.
To be eligible for SC clearance, you must have resided in the UK continuously for the past 5 years. Some roles may require sole UK nationality.

Role / Job Title:PAS-X MES Application Support Analyst L1/L2 (SaaS)Work LocationIreland, CorkHybrid Requirement:1 day a week (but should be available when needed)The RoleManufacturing Data Management project for a global FMCG client as a Platform architect.Your Responsibilities(Up to 10, Avoid repetition)1. L1/L2 Application Support

• Provide L1/L2 support for PAS-X MES across EU manufacturing sites
• Act as first point of contact for MES incidents, alarms, and service requests
• Perform incident triage, analysis, resolution, or escalation within agreed SLAs

2. Incident & Problem Management

• Log, manage, and resolve incidents using Pulse
• Support deviation, investigation, and root cause analysis activities where required
• Coordinate with PAS-X vendor (L3) for product-level or complex issues
• Maintain complete, accurate, and auditable ticket records

3. Change, Release & Upgrade Support

• Support PAS-X releases, patches, and upgrades under GE HealthCare change governance
• Perform impact assessments and support validation activities (IQ/OQ/PQ as applicable)
• Support regression testing, cutover, and post-release hypercare

4. Manufacturing & MES Operations Support

• Support shop-floor operations including EBR execution, weighing, dispensing, and packaging workflows
• Support integration points with SAP and Historian related systems
• Assist sites during critical manufacturing windows where required

5. GxP & Compliance Support

• Operate in compliance with GxP, data integrity, and validation requirements
• Support audits, inspections, and compliance reviews as required
• Ensure all incidents and changes are documented for audit readiness

6. Stakeholder & Vendor Coordination

• Act as operational interface between manufacturing sites, IT, QA, and PAS-X vendor
• Provide regular status updates and participate in operational and governance calls

7. Knowledge Management

• Maintain MES support documentation, runbooks, and known error records
• Support knowledge transfer and stabilization activities across regions

Your ProfileEssential Skills / Knowledge / Experience

1. 5 10 years of experience supporting MES platforms (KOERBER PAS-X preferred) Hands-on experience with PAS-X MES in regulated manufacturing environments
2. Strong understanding of EBR, shop-floor processes, and MES integrations
3. Experience supporting SaaS / platform-based MES solutions
4. Strong understanding of ITIL-based incident, problem, and change management
5. Experience working with EU manufacturing sites and QA teams

Desirable Skills / Knowledge / Experience

1. Experience in pharma or life sciences manufacturing
2. Exposure to SAP, Historian, LIMS, and automation systems
3. Experience supporting PAS-X packaging and process lines
4. Experience with ITSM tools such as ServiceNow or Jira

The Opportunity

In this role, you’ll be part of a dynamic team focused on developing and maintaining the company’s Intapp suite of products. You’ll work closely with product owners, application developers, and other stakeholders to implement technical changes, build integrations and troubleshoot complex issues.

The Intapp Senior Developer will work on project specific items, enhancements and BAU tasks as a hands-on technical lead, supporting numerous improvements to enhance our firm’s Risk Business applications. The role involves supporting the firm’s Intapp Open product suite modules, such as Intake, Conflicts, Terms, Walls, and Mobile Time and also includes providing support for the Elite 3e system and SQL monitoring as well as other key Digital applications as required.

As an Intapp Senior Developer, you will collaborate with the rest of the Digital Practice Solutions team to support and develop these Intapp applications. This includes continuous improvement initiatives, project work, and day-to-day support tasks. You will play a crucial role in designing and implementing technical updates, improving workflows, and making recommendations to enhance operational effectiveness.

This is a full-time, permanent role that can be based in either our Glasgow office or our London office with hybrid working.

A full job description including a breakdown of responsibilities can be found attached to the role on our careers page.

We are interested in hearing from people who have:

• Strong experience providing SME technical support on Intapp Open product suite - Intake, Conflicts, Walls & Terms, or similar business solutions in the legal sector.
• Experienced Technical skillset on Intapp Walls - Activity Tracker, & Matter Team Manager with iManage Work 10 DMS & Elite 3E or similar management products will be considered.
• Exposure to supporting multiple cloud, on premise hybrid applications with SSO & Integrations.
• Ability to learn, support, and cover multiple existing and new legal on prem, hybrid & cloud applications as well as Intapp - Interaction CRM, iManage Work document management, Cherwell would be beneficial.
• Strong infrastructure background and knowledge for incident troubleshooting, resolution and upgrades, primarily on Windows Operating systems.
• Excellent written and verbal communication, stakeholder management & organisational skills.

What makes Ashurst a great place to work?

We offer you all the things you should expect from an international law firm, some of which include:

• competitive remuneration with the flexibility to reward high performance;
• flexible working;
• corporate health plans;
• a global professional development offering for all employees; and
• an industry-leading programme that celebrates diversity and inclusion.

We are committed to delivering positive impacts to our communities through our Social Impact programme.

We aim to recruit, retain and promote the best people from the widest possible talent pools. We are committed to offering a safe and welcoming environment for all employees to ensure they are supported to work at their best.

Beyond this, what sets Ashurst apart from others is our global strength, our drive to innovate and collaborate, and our commitment to excellence. It is these values that make Ashurst a unique place to work.

• 6 month initial contract - extensions likely
• Hybrid - occasional travel to Corsham
• SC Cleared role

+Inside IR35

Key Skills:

• Orchestration
• AWS - Platform X
• VMWare

Description:
Responsible for the design and implementation of networked computer systems; plans; installs and configures the hardware and software used in a computer network and provides ongoing maintenance and technical support to users.

Skills Required
AWS (Platform-X)
Good knowledge of using and deploying to AWS
Good knowledge of Linux and Windows
Scripting - take scripts and implement
Engineering (installing packages)
Connecting AWS to other platforms
Understanding of Networks, LAN and WAN connectivity
Knowledge of working in an Agile environment
Firewall Rules re
WriteLow Level Designs and build documents with a view to ORR
Knowledge of VMware - VRA / VRO as well as Automation (Chef) and cloud templates
Knowledge of Service Now catalogue items useful

If you’d like to discuss this Orchestration Engineer in more detail, please send your updated CV to and I will get in touch.

Microsoft Technical Services Analyst - to 3rd Line

Stoke-on-Trent, Staffordshire | Hybrid (2 Days Onsite per Week)

£37,000 + On-Call Rota (1 in 6 at £225 per week) + Overtime + Excellent Benefits

Are you a confident 2nd Line IT Support Engineer ready to step up into a true 3rd Line role? Want to build your career within a nationally recognised retail brand with a modern Microsoft-focused environment?

This opportunity offers exactly that - a springboard into a stronger, more specialised technical career for 2026.

The Opportunity:

You’ll join a specialist team supporting a major UK-wide Microsoft infrastructure for a leading High Street & online retailer. The environment is broad, modern, and continually evolving - covering cloud, virtualisation, storage, security, and enterprise-scale Wintel systems.

You’ll operate across both 2nd and 3rd Line levels, taking ownership of priority incidents (P1/P2), resolving complex technical issues, and supporting core infrastructure platforms.

Perfect for an Engineer who wants career growth, technical depth, and exposure to large-scale systems.

You’ll work across a modern Microsoft-centric estate covering:

Core Expertise:

Azure Local & Distributed Infrastructure:

• Support server infrastructures unified under Azure Arc
• Monitoring & maintaining hybrid-cloud environments
• Ensuring consistent operations across stores, distribution sites & cloud platforms

Operational Infrastructure Support with EUC:

• Active Directory, DNS, DHCP
• AOVPN & RSA Remote Access
• Citrix
• Enterprise SQL
• MoveIT Automation & FTP
• Monitoring & backup systems
• Support across cloud, datacentre & retail locations
• Manage & maintain physical and virtual server estates

Useful Qualifications (Not Essential)

• Microsoft MCP - Installing & Configuring Windows 10/11
• MCSA or equivalent
• ITIL Foundation
• Degree in IT or related discipline

Why This Role?

• Step into 3rd Line Engineering.
• Join a respected national retailer with real career paths.
• Work with cutting-edge Microsoft cloud & datacentre technologies.
• Hybrid flexibility with regular onsite collaboration.
• Strong team culture with specialist technical peers

Ready to Level Up in 2026?

Call today to secure your interview!

Systems Support Engineer

We re looking for a System Support Engineer with strong Microsoft skills who wants to transition into a C# Development position.

If you re solid with Active Directory, Office 365, and Windows environments and you have either programming, networking, or database experience this is your opportunity to grow into a mixed development and support role with structured training and real project exposure.

We need someone who already has:

• Strong experience with Active Directory (support, troubleshooting)
• Solid knowledge of Office 365 / Microsoft 365 administration
• Excellent understanding of Windows Server & Desktop environments
• Experience in at least one of the following:
  • Programming (C#, ASP WinForms)
  • Networking (TCP/IP, firewalls, routing, VLANs)
  • Database systems (SQL Server or similar)

You re analytical, proactive, and enjoy solving technical problems but you’re ready for more than day-to-day support.

This role starts within systems support while progressively transitioning you into a C#/.NET Development function.

You will:

• Support and enhance internal infrastructure systems
• Learn and develop in C# and .NET
• Contribute to internal application development projects
• Help design tools that improve automation and efficiency
• Deliver technical training and documentation
• Participate in structured development mentoring

Main Purpose:

Maximo Operations Technicians are client facing professionals responsible for the provision of excellent customer service and reliable Root Cause Analysis techniques to identify the causes of incidents and problems regarding system configurations, customised applications, reports, data and hardware.

Specific Responsibilities:

• To respond to Clients requests for support in a timely and professional manner adhering to client SLAs.
• To ensure that all work completed as part of a response to a request for support is recorded accurately in tickets and in timesheet entries.
• To employ effective Root Cause Analysis techniques when troubleshooting incidents, bugs or problems reported by clients.
• To be polite, courteous and diligent when communicating with clients over the telephone or by e-mail.
• To ensure that requests for support are responded to in accordance with client SLAs and clients are kept up to date with the progress of their request
• To escalate requests for support to Senior Technician colleagues as and when necessary.
• To ensure that solutions are thoroughly tested and documented prior to being released to client environments
• Manage client environments ensuring they are kept up to date following releases
• Manage the change and release process, produce associated documentation and lead/participate in deployment outages
• To liaise effectively with Support and Delivery team colleagues.
• To be competent and confident in the use and support of the systems being used by the clients to which you are assigned.
• Analysis and tuning of Maximo SQL queries to ensure client systems run smoothly
• To assist colleagues as and when required.
• To participate in Naviams Out of Hours on-call support rota.
• To attend training sessions as and when necessary.
• Any other activities that the Service Desk Manager may deem necessary.

Person Specification

The ideal candidate will be an analytical problem solver, with experience in IT Support in similar organisations. The individual should be able to demonstrate:

Skills & Personal Qualities Required:

• Minimum 2:1 grade in a Computer Science/Software Development (or equivalent) degree.
• 2 years experience in a similar role
• Experience of establishing good customer focused relationships.
• Competent SQL skills.
• Good administrative/organisational skills.
• Strong communication skills both written and verbal (fluent in English).
• IT literate with an underlying knowledge of multiple operating systems and VMWare etc.
• Honest, reliable and must maintain confidentiality at all times.
• Well organised, self-motivated and able to work unsupervised as an individual or as a team member.
• Methodical approach to work with the ability to deliver under pressure and achieve deadlines.
• Present information in a clear and concise manner.
• Develop working relationships, both internally and externally.
• Presentable, professional, courteous, polite and extremely customer focused.
• Excellent timekeeping and able to work extra hours when required.
• Willingness to continue personal development and training.
• Must be able to visit different locations across the UK as required.
• Home based

Skills & Personal Qualities Desired:

• Technical / Functional knowledge of Maximo MAS and / or earlier versions
• Certified Java Programming Technologies.
• Certified SQL & DBA skills.
• IBM Certified Deployment Professional in Maximo
• Development Lifecycles (e.g. V-Lifecycle, ITIL3 etc).
• Experience with BIRT reporting tool
• Application server experience (WebSphere/Weblogic)
• Enterprise database systems such as MSSQL, Oracle and DB2
• Enterprise OS such as Windows Server and Linux
• Hardware virtualisation and cloud platforms such as AWS and Azure
• Enterprise system architecture and network design patterns
• Modern object orientated languages, particularly Java
• Scripting languages, particularly Python

Who are Naviam?

Naviam was founded to help businesses maximize the benefits of their software solutions over the lifecycle of their physical assets.

Today, Naviam is a leading IBM MaximoEnterprise Asset Managementpartner for asset intensive organizations worldwide. As one of the few Maximo partners providing Enterprise Asset Management(EAM) and Asset PerformanceManagement(APM) expertise across North America, Europe and Asia Pacific, we combine a local presence with global expertise to deliver tailored asset management solutions and trusted partnerships wherever you are on your maintenance journey. Our leadingNaviam Cloudplatform brings together best of breed solutions to future proof your modern business. We continue to grow our global footprint and were excited that youre interested in joining us!

Description

3rd Line Infrastructure Engineer

We are in search of a 3rd Line Infrastructure Engineer to join Leidos UK within the Defence Team, based Herefordshire.

In response to the success of the growing business, Leidos requires a number of 3rd Line Infrastructure Engineers to support this expansion by helping to create compelling solutions for our existing and future customers.

Responsibilities

The preferred candidate will be primary responsible for the operation and maintenance of MS System Centre Configuration Manager(SCCM)/ Microsoft Endpoint Configuration Manager (MECM) but also be demonstrate effective application of Infrastructure and extensive knowledge across a variety of technologies such as Microsoft Windows Server (including services such as AD, DNS, DHCP) and virtualisation (Hyper-V) , Microsoft Stack Technologies (Sharepoint, SQL Server, Skype for Business / Teams), networking technologies and storage.

The role will provide technical exposure variance across both outcomes-based project activities and operational (Business as Usual) support activities. The duties of the role will include on-site support and out of hours on call support.

You will be expected to contribute towards the creation and ongoing maintenance of technical documentation and provide material to support the project work or the operational support service.

Who do we need?

We are looking for someone with a passion for infrastructure, ideally from an operational support services background. You will be self-motivated and be able to work autonomously to achieve day to day objectives with significant results on project or operational deliverables, whilst also owning a variety of activities ensuring compliance with project milestones and customer KPI’s and SLA’s. You must be an effective communicator, comfortable directly engaging with customers and colleagues. You must also demonstrate an analytical and systematic approach to technical challenges.

Ideally, you will:

• Have excellent knowledge of MS System Centre Configuration Manager/ Microsoft Endpoint Configuration Manager (MECM);
• Have excellent knowledge of Virtualized Environments such as VMware and Hyper-V;
• Have excellent knowledge of Windows Server Environments, from Server 2003 – 2019, including OS build, AD, DNS, DHCP and GPO from design to implementation and support;
• Have good general knowledge of TCP/IP and networking technologies including load balancing and firewalls;
• Have good general knowledge of Microsoft stack technologies such as SharePoint, Skype for Business / Teams, MS SQL, MS System Centre (SCSM, SCOM, SCORCH), Office365, MS Exchange & CLI tooling such as PowerShell;
• Have good general knowledge of SAN storage technologies;
• Have excellent analysis and problem-solving skills, taking ownership of complex incidents ensuring these are resolved to the satisfaction of the customer;
• Possess excellent communication skills;
• Have experience of producing and updating technical documentation to a high standard.

Clearance requirements: DV

What we do for you:

At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance.
We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes:
•    Contributory Pension Scheme
•    Private Medical Insurance
•    33 days Annual Leave (including public and privilege holidays)
•    Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme)

•    Flexitime working Working

Commitment to Diversity:

We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture.  We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone.  If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs.

Who We Are:

Leidos UK & EUROPE – we work to make the world safer, healthier, and more efficient through technology, engineering and science.

https://www.leidos.com/company/global/uk-europe

Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation.

What Makes Us Different:

Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world.  You can inspire change.

Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team.  We have been empowering our people to work flexibly for years.  Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours.

People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future.

If you’re looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We’re not hiring followers. We’re recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We’re already at step 30 — and moving faster than anyone else dares.

Original Posting:

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

£44,700.00-£57,300.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That’s why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Operational Technology (OT) Manager

Location: Kettering
Salary: £55,000 per annum

Days: Mon-Fri

The Role

We are seeking an experienced Operational Technology (OT) Engineer to take ownership of the OT landscape within a manufacturing environment. This hands-on role focuses on OT infrastructure, cybersecurity, business continuity, and lifecycle management, working closely with internal teams and external partners to ensure reliable and secure operations.

Key Responsibilities Daily Management

• Own and manage the OT hardware and software landscape.
• Troubleshoot and maintain OT production infrastructure.
• Patch systems and replace faulty devices.
• Manage Identity and Access Management for OT users.
• Act as the single point of contact for external managed service providers.
• Produce monthly OT KPI reports (assets, cybersecurity, incidents).
• Provide input to the annual OT budget cycle.

Business Continuity & Cybersecurity

• Own cybersecurity for OT manufacturing processes.
• Ensure compliance with OT cybersecurity policies and standards.
• Maintain asset inventories and system documentation.
• Manage backup, restore, and obsolescence activities.
• Deliver OT changes and projects, including SAN renewal, IT/OT network separation, and network upgrades.
• Continuously improve OT processes and ways of working.

Technical Skills & Experience

• Minimum 3 years’ experience in a similar OT or manufacturing IT environment.
• Broad technical knowledge of servers, SAN storage, virtualisation, networking, firewalls, Windows OS, Active Directory, endpoint protection, and cybersecurity.
• Structured approach to projects, changes, and documentation.
• Ability to translate business requirements into technical solutions.
• Strong interest in manufacturing processes and IT/OT integration.
• Knowledge of automated process equipment and control systems.
• Experience with sterilisation and filling processes is desirable.
• Familiarity with Tetra Pak, Galdi, or similar packaging equipment is an advantage.

Job Title: End User Device (EUD) Engineer

Location: Kidlington
Contract Type: Temporary
Contract Length: 6 months
Daily Rate: 250.00 (Umbrella)
Working Pattern: Full Time
Driving Required: Yes

Please do note this role is subject to Police Vetting Checks and will need to have been within the UK Continually for a minimum of 5 years

Are you an enthusiastic EUD Engineer ready to make a difference in public services? Our client Thames Valley Police are on the lookout for a dedicated individual to join their team and deliver exceptional support for end-user devices. If you have a knack for troubleshooting, a passion for customer service, and the ability to work collaboratively across teams, we want to hear from you!

About the Role:
As an EUD Engineer, your primary mission will be to provide top-notch support to our forces user base. Your contribution will ensure a seamless experience, helping to minimize disruptions and maintain high service standards. Here’s what you’ll be doing:

• Deliver Excellent Customer Experience: Provide timely and effective support to users, minimizing service disruptions.
• Troubleshoot and Resolve Issues: Address EUD incidents, requests, and problems within agreed Service Level Agreements. You’ll identify trends and proactively raise issues.
• Documentation Management: Keep the EUD Senior Engineer informed about necessary changes to documentation and knowledge articles.
• Proactive Service Support: Help manage schedules for moves, projects, and tech provisions.
• Performance Monitoring: Ensure services meet Key Performance Indicators, User Experience Agreements, and Service Level Agreements.
• Governance Focus: Adhere to processes and procedures with a strong emphasis on asset management.
• Continuous Improvement: Identify service enhancements and report them to the EUD Senior Engineers.

What We’re Looking For:
To thrive in this role, you’ll need:

• Experience in ICT Operational Delivery: Previous experience in a similar environment is essential.
• Technical Proficiency: Proven ability to support Windows 10, smartphones, laptops, and desktops.
• Problem-Solving Skills: Experience in resolving incidents, requests, and problems effectively.
• Customer-Centric Approach: A strong ethos for delivering excellent customer experiences.
• Documentation Skills: Proven experience in creating procedure and knowledge base documentation.
• Strong Troubleshooting Skills: The ability to diagnose and resolve issues efficiently.
• Flexibility to Travel: A full UK driving licence is essential, as you may be required to work across multiple locations.

Note: Candidates will be required to undertake a Basic Driving Assessment as part of the application process.

We can’t wait to see what you bring to the team!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

A well-established, internationally recognised engineering technology business is looking to appoint an IT Support Engineer to strengthen its customer support function.

This role is primarily focused on supporting external customers with software, system and application-related issues. You’ll provide remote, desk-based technical support, troubleshooting complex problems across software, operating systems and associated technologies.

As an IT Support Engineer, you will:

• Provide remote technical support to customers
• Troubleshoot Windows-based environments in commercial settings
• Diagnose and resolve application, OS, driver, network and hardware-related issues
• Analyse logs (Event Viewer, application logs, etc.) to isolate faults
• Support commercial software applications beyond basic IT-level queries
• Follow structured escalation processes when required
• Document issues and resolutions clearly and professionally

IT Support Engineer experience:

• Awareness of machine control environments and PLC programming

• Understanding of RTOS (real-time operating systems)

• Exposure to CAD/CAM environments

• Experience using Salesforce or other ticket-based systems

• Strong Windows desktop troubleshooting experience

• Experience supporting commercial software applications

• Ability to isolate faults across software, OS, drivers, network and hardware

• Experience providing remote support to customers

Benefits

• Salary up to 40,000

• Join a globally respected engineering technology business

• Work in a highly specialised technical environment

• Develop niche application and system knowledge

• Clear long-term progression opportunities

This is an excellent opportunity for a technically capable junior-to-mid-level IT Support engineer who enjoys solving problems, working directly with customers, and developing their expertise within a specialist engineering environment.

If this sounds like the perfect next step in your career, then apply today!

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

Infrastructure Engineer - Contract role

VIQU IT are currently seeking an experienced Infrastructure Engineer to join a well-established organisation based in Portsmouth. This is a BAU focused role, supporting and maintaining a live environment whilst the organisation completes on-going project work.

The Infrastructure Engineer Role:

As an Infrastructure Engineer, you will be responsible for maintaining, supporting, and optimising the organisation s core infrastructure estate. You ll play a key role in ensuring high availability, performance, and security across the Windows-based environment.

This is an excellent opportunity for someone who enjoys operational stability, proactive improvement, and hands-on infrastructure support within a Microsoft-centric environment.

The Infrastructure Engineer Responsibilities:

• Day-to-day support of Windows server infrastructure
• Administration of Microsoft technologies (Active Directory, Group Policy, DNS, DHCP)
• Management and support of virtual environments (VMware)
• Monitoring system performance and resolving infrastructure issues
• Supporting backup, patching, and upgrade processes
• Assisting with networking support and troubleshooting
• Maintaining security best practices across the environment

The Infrastructure Engineer Technical Skills & Experience:

Essential:

• Strong experience across the Microsoft Windows Server stack
• Active Directory administration
• VMware experience (build, support, and troubleshooting)
• Solid understanding of core networking principles (TCP/IP, VLANs, switching, firewalls)
• Experience working in a BAU / operational support environment

Desirable:

• Fortinet firewall experience
• Exposure to infrastructure security best practices
• Experience working within structured ITIL environments

This position requires regular onsite presence in Portsmouth, with the possibility of hybrid working once established in the role.

If you are interested in the Infrastructure Engineer role, apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website.

Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply).

For more exciting roles and opportunities like this, please follow us on IT Recruitment.

Abingdon - on-site initially, then 1 day a week onsite

450 - 525 a day (Outside IR35)
initial 3 months but should extend long term
SC Clearance is mandatory

Overview

We are seeking an experienced Windows Server Team Leader to support a major programme of work which is due to start in April. This is a hands-on leadership contract role where you will help transition an established Windows team to effectively deliver both operational support and project-based work.

You will work closely with the existing team lead to ensure resources are effectively planned, the team is properly supported, and new staff are onboarded successfully.

Key Responsibilities

• Manage and coordinate the Windows Team across operational and project activities
• Assess team skills, capacity, and workload to plan and schedule resources effectively
• Support recruitment activities, including reviewing CVs and interviewing permanent and contract staff
• Work alongside the existing lead, providing leadership and operational support as required
• Facilitate onboarding of new starters, including provisioning system access
• Make informed technical decisions to support delivery and maintain service quality

Required Skills & Experience

• Strong technical background in Microsoft Windows environments
• Experience managing or leading Windows infrastructure teams
• Good understanding of Microsoft 365 (O365), both on-premises and cloud
• Proven ability to plan resources and manage team workloads
• Experience supporting recruitment and onboarding processes
• Confident decision-maker with strong stakeholder engagement skills

Working Arrangements

• On-site presence required initially to integrate with the team
• Transition to a 1 day a week after the initial onboarding period, depending on programme needs

Candidates must already hold their SC Clearance (Security Check)

JOB DESCRIPTION
Job Title: IT Service Desk Analyst
Reporting to: Service Desk Manager
Location: Ashford

Overall Objective

• To work as part of the UNA IT Service Desk team to provide a high level of support and service to the English language user community of Europe and Africa-Middle East, which will often include visitors from international sites, in response to incidents, requests and project work arising on supported computer applications and platforms.

Main Responsibilities

Decision Making Authority

• Troubleshoot and provide first level support on Service Desk calls spanning a wide range of applications, systems and hardware.
• Create detailed service desk calls in AskMe (ServiceNow) tool, monitor, chase resolver groups and keep user informed of progress through the lifecycle of the call, from inception through to resolution.
• Build/rebuild workstations to company specifications.
• Asset Management, including the deployment and collection of redundant IT equipment and the accurate updating of inventories.
• Provide basic user training for new starters and for new equipment.
• Assist users with IT equipment location moves around the site.
• Project work: Application and new equipment rollouts, audits.
• Day-to-day Service Desk activities including: dealing with contractors, managing the Service Desk email inbox, phone calls, chats, walk-ins and AskMe unassigned queue.
• Keep abreast of IT activities, changes and outages.
• Attend team and company meetings and provided training to develop relevant knowledge and skills and to adhere to Environment, Health and Safety policy.
• Take part in/support company events when required.
• Adhere to company policies.
• Support the production environment for which wearing Personal Protective Clothing is essential.

AskMe call placement is fundamental in reducing SLA.

Required Competencies

• Good soft skills/communication, both verbal and keyboard, including the ability to converse with people at varying levels, from factory workers to senior executives, and should possess a customer service orientated background.

• Proficient problem analyzing and solving skills.

• Previous experience of working with a Service Desk tool, preferably AskMe (ServiceNow)

• A fundamental working knowledge of IT principles hardware, software and other devices, e.g. Smartphones: iOS and Android.

• A good understanding of Windows 11 and 10.

• Experience of Microsoft Office 365 and 2016.

• Experience of Google Suite including Gmail and Drive.

• A knowledge of InTune, Azure, Webex, Landesk would be beneficial.

• The ability to work as part of a team or alone including individual project work when required.

• The ability to work under pressure to meet deadlines.

• Smart, professional appearance as customer facing.

• Notes46

• Source

As a Senior Infrastructure Engineer you will be responsible for leading the planning, design, implementation, and maintenance of the organisation’s IT infrastructure, including servers, storage systems, networks, and cloud services.

This is a hands-on role. You will work closely with the internal IT team and external partners to ensure that the IT infrastructure is secure, reliable, and scalable to meet business needs.

You will also play a key role in strategic infrastructure planning and stakeholder management, providing technical expertise and guidance while collaborating with various departments to align IT infrastructure solutions with broader organisational objectives.

• Join a leading UK brand known for tech-driven transformation

• Work on cutting-edge infrastructure projects across cloud and on-prem environments

• Be part of a collaborative and supportive team with real career progression opportunities

• Hybrid working model based in Milton Keynes

• Key Responsibilities: Architect and implement enterprise-scale infrastructure solutions

• Manage hybrid environments across Azure, VMware, and on-prem systems

• Improve and maintain LAN/WAN, networking, and core security infrastructure

• Provide expert-level troubleshooting and performance tuning

• Collaborate with cross-functional teams and senior stakeholders

• Ensure robust security, disaster recovery, and compliance standards

• YOU5+ years of experience in IT infrastructure engineering

• Strong hands-on skills with Microsoft technologies, including Azure and Windows Server

• Proven experience with VMware, LAN/WAN networks, and infrastructure security

• Familiar with cloud and hybrid environments (Azure, AWS, or GCP)

• Strong understanding of network protocols, firewalls, DNS, VPN, and backup solutions

• Eligibility to work in the UK is a MUST and you must be based within a commutable distance to Milton Keynes

Location: Stansted
Salary: 45,000 pro rata

Duration: 6-month contract

Hours: Monday - Friday 8am - 5pm

Position for a 2nd line IT Support Administrator to look after employees laptops, Wi-Fi and network issues across the UK via phone and email.

With over 100 years of industry expertise and continued year-on-year growth, this established and respected organisation is seeking an Internal IT Support Admin to join their expanding team on a 6 month contract. This is an excellent opportunity to for someone who has a background in 1st line and 2nd line technical support.

The successful candidate will be responsible for diagnosing and resolving all hardware and software issues on desktops, laptops and servers. In this role, you will assist with IT projects and upgrades as required.

For more information, please click apply and contact Alice Holwell - Reference 4933 , or call (phone number removed).

The Role:
Office based (ONLY)

Working on hardware and software issues

6 month temporary basis

The Candidate:
Experience in an IT support or helpdesk environment

Knowledge of Windows systems, Microsoft 365 and networking fundamentals

Right to work in the UK

Elix Sourcing Solutions is a specialist recruiter for Engineering, Manufacturing, Tech, Energy and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment.

2nd Line, 3rd line, tech support, IT Support, WIFI, network, laptop, Stansted, Essex, Hertfordshire, Helpdesk, internal, windows, Microsoft 365, hardware, software

Infrastructure Engineer (Virtualisation) - VMware POD Lead
Located in Sheffield
9+ month Contract
360- 390 per day insideIR35
Hybrid - 3 days in the office per week

We are seeking a highly experienced Infrastructure Engineer (Virtualisation) to join the Virtualisation Engineering Team. This is a leadership role within a VMware Engineering POD, responsible for driving product vision, automation, reliability, and service sustainability across a large-scale enterprise VMware estate.

Responsibilities include:
Lead and mentor a team of VMware engineers within a POD structure
Own people and performance management responsibilities
Define VMware product strategy focusing on automation, reliability, availability,
performance, and scale
Design, deploy, and manage VMware technologies including vSphere, vRO, vRLI, vROps,
and vLCM
Drive automation initiatives using PowerCLI, Python, Ansible, and vRealize Suite
Establish and enforce engineering standards and SRE best practices
Improve service sustainability, transformation, and platform reliability
Oversee capacity planning, disaster recovery, and business continuity
Manage major incidents and represent the team on critical calls
Ensure compliance, CVE management, and adherence to regulatory standards
Collaborate with Operations, Engineering, Applications, Connectivity teams, and
vendors
Manage full hardware and software lifecycle from deployment to decommissioning

Skills and Experience:
15+ years’ total IT experience, including 12+ years in distributed systems (Linux,
Windows, HA solutions, server hardware, VMware)
Extensive experience managing VMware products (vSphere, vCenter, vROPS, vRO, vRLI,
vLCM) within banking/finance environments
Strong automation delivery experience across large-scale virtualisation
infrastructure
Deep understanding of network and storage technologies in distributed systems
Proven leadership and team management capability
Strong stakeholder engagement and communication skills
Experience managing full infrastructure lifecycle

This is a senior engineering leadership opportunity for someone who combines deep VMware technical expertise with automation capability and strong people leadership. Please apply for immediate interview!

CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. CBSbutler is an Equal Opportunities employer and we encourage applicants from all backgrounds.

Contract
Daily Rate: 600 - 650 (inside IR35 via umbrella)
Contract Length: 6 months initially
Location: Hybrid Working - 2/3 days onsite per week

Our client, a leading organisation in the tech sector, is seeking a talented C# .NET Developer to join their dynamic team on a contract basis. If you are passionate about software development and are eager to tackle exciting challenges, we want to hear from you!

Key Responsibilities:

As a C# .NET Developer, you will:

Understand business requirements and design applications that meet those needs.
Engage in business data analysis to inform application design and development.
programme in Visual C#.NET while utilising both Oracle and SQL Server databases.
Conduct unit testing and ensure quality assurance (QA) for all developed applications.
Implement solutions in production and disaster recovery environments, providing support to users.
Prepare and maintain technical documentation related to your projects.

In addition to new application development, your role will also encompass supporting existing C# and .NET applications. You will work closely with the IT department to provide general IT support and maintain the environments where applications are hosted.

Additional Responsibilities:

Define database objects required for various systems and interact with SQL and Oracle Database Administrators in both London and New York.
Provide scripts for database inquiry languages (T-SQL for SQL Server and PL/SQL for Oracle) to enable data analysis based on business requirements.
Support the setup of system distribution methods for Citrix and application servers for both web and Windows applications.
Troubleshoot systems during failures and implement solutions, including code fixes and SQL scripting, while checking Windows Servers and databases.
Follow the Development Team’s Change Management Control procedures to secure proper approvals prior to production updates.
Update versions of MS .NET Framework and MS Visual .NET platform as needed to ensure existing systems run smoothly in the production environment.
Liaise with relevant support teams such as Technical Support, Network and Infrastructure, and Database Administrators when business users encounter system issues.
Assess the impact of data processing loads on SQL and Oracle databases and propose alternative solutions when necessary.
Actively assist in rolling out changes through coordination with the Release team and maintain a change history of applications.
Communicate effectively with primary support Helpdesk staff in both London and New York to provide necessary system support.
Be available for occasional out-of-office hours support during weekdays and weekends.

If you are a proactive C# .NET Developer looking for a challenging opportunity to showcase your skills, please apply now with your CV and a brief cover letter detailing your relevant experience.

Join us in shaping the future of technology!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Software Engineer C# development with a a degree in Computer Science, Software Engineering, Electrical/Automation Engineering, Mechatronics, or a related field with
focus on hardware-automation or control systems (or equivalent).
Desirable a bachelor s degree in Automation or Manufacturing engineering

Software Engineers C# will be designing robust, multithreaded machine control software for deterministic, high-availability industrial systems.

Software Engineers will contribute to the software architecture by focusing on key areas such as reliability, data logging, predictive maintenance capabilities, and
cybersecurity for industrial environments. Software Engineers C# will have some of the following software development experience.

Expert proficiency in C# for application development, specifically using
the .NET Framework/Core (for stability and modern application
development) and ideally WPF (for complex, responsive UIs).
Demonstrable experience with real-time or near real-time operating
systems (RTOS) concepts and implementation, or strong experience
with real-time extensions in Windows or Linux.
Experience with Python for data processing, test automation, or highlevel
control scripts.
Familiarity with modern software development practices, including
Design Patterns (e.g., MVVM, Factory) and Clean Architecture
principles.
Industrial Control & Communication
Proven experience in programming and configuring industrial PCs (IPC)
and motion controllers (e.g., from Beckhoff, Delta Tau, Aerotech, Galil).
In-depth knowledge and hands-on experience with Industrial Ethernet
protocols such as EtherCAT, PROFINET, or SERCOS III for high-speed,
deterministic control loops.
Practical experience integrating industrial communication standards
like OPC UA for data exchange, telemetry, and SCADA/MES integration.

Knowledge of Machine Vision libraries (e.g., Halcon, OpenCV) and
practical experience implementing vision systems for alignment, quality
control (QC), and feature recognition.

Proficiency with Git for version control and collaborative development.
Experience setting up and maintaining CI/CD pipelines (e.g., Azure
DevOps, GitLab CI) for industrial software deployment.
Familiarity with data logging, time-series databases (e.g., InfluxDB), or
SQL/NoSQL databases for storing and analyzing machine operational data

Job Title: VMWare Engineering Lead
Location: Sheffield OR Birmingham (3 days per week on-site)
Salary/Rate: Up to 485 per day
Start Date: March 2026
Job Type:10-month contract (Inside IR35)

Company Introduction:
We are currently recruiting for an Engineering Lead with experience in large-scale IT infrastructure & distributed systems to join our tier-1 banking client on an exciting long-term contract.

Role overview

The role is part of the Virtualisation Engineering Team within Distributed Compute in CTO Enterprise Services.
A VMware Engineering POD Lead is responsible for guiding the development and delivery of VMware products, ensuring they meet business needs and customer expectations.

Responsible for VMware Products Vision and Strategy with a focus on automation, availability, reliability, performance, and scale. Managing complex environmental issues, collaborating with wider teams, such as Operations, Applications, Engineering, Connectivity, and vendors.

Job Responsibilities/Objectives:

• Lead and mentor a team of VMware engineers within the POD structure
• Responsible for people and performance management of the team
• Design, deploy, and manage VMware vSphere, VRO, vRLI, and related technologies
• Oversee day-to-day operations, troubleshooting, and performance tuning of the virtual environment
• Collaborate with cross-functional teams to deliver infrastructure solutions for business needs
• Drive automation initiatives using tools such as PowerCLI, Ansible, or vRealize Suite
• Develop and maintain technical documentation, standards, and best practices
• Participate in capacity planning, disaster recovery, and business continuity activities
• Stay updated with the latest VMware technologies and industry trends
• Engage key stakeholders to ensure product success and value; communicate issues, progress, and resolutions for critical incidents; liaise between operations and engineering teams
• Continuously monitor compliance and mitigate risks using tools like vRealize Operations; ensure adherence to regulatory standards and internal policies
• Manage and improve product offerings throughout their lifecycle using Agile methodologies; assess resource needs for critical services
• Share regular product updates with stakeholders; ensure products are updated and compliant with supported versions; communicate CVEs promptly
• Provide technical direction and leadership, ensuring best practices in VMware products, distributed systems, servers, and storage
• Handle crisis situations efficiently, representing the team in major incident calls and providing technical expertise
• Implement robust monitoring and alerting systems to proactively manage platform health
• Ensure system availability and performance, meeting defined SLAs and SLOs
• Plan for future

Required Skills/Experience

• Extensive IT experience with large-scale IT Infrastructure and in-depth experience with Distributed Systems Ex: Linux, Windows, High Availability Solutions, Server Hardware and VMware products
• Proven leadership and team management skills.
• Experienced in managing and maintaining VMware products (vSphere, vCenter, vROPS, vRO, vRLI, vRLCM) within banking / finance domain
• Proven ability to lead and drive engineering deliveries through automation using PowerCLI, Python, Ansible, vRO workflows in large scale virtualization infrastructure
• Strong understanding of network and storage technologies in relation to distributed systems especially VMware platform
• Ability to work collaboratively in team environment and communicate effectively with technical and non-technical stakeholders
• Excellent communication, interpersonal, leadership, and problem-solving skills.
• Proficient in managing the entire life cycle of hardware and software, from planning and deployment to maintenance and decommissioning.
• Diploma/B.E/B.Tech/M.Tech/M.Sc in Computer Science/IT preferred (or any engineering field considered) or equivalent

If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format.

Disclaimer
Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies.
Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.

IT Support Engineer Blackburn Up to £35,000 About the Role

CV Screen is recruiting for a talented 2nd Line IT Support Engineer to join a well-established, nationwide organisation within the equipment and services sector. Based in Blackburn and offering a salary of £35,000 plus excellent benefits, this is a fantastic opportunity to join a growing IT team supporting a large, multi-site operation. This is an office-based role (5 days per week) with regular travel to depots across the UK sometimes including overnight stays or week-long project work, balanced by periods with minimal travel. If you re looking for a varied, hands-on role with real career progression, this could be ideal.

Duties & Responsibilities

• Act as the key escalation point for 1st Line Support and provide advanced desktop and application support
• Manage and resolve helpdesk tickets in line with SLAs and KPIs
• Support and troubleshoot desktops, laptops, telephony, networking and server-related issues
• Assist with infrastructure projects, new site rollouts and system upgrades
• Travel to remote sites to deliver on-site support and project implementation

What Experience is Required

• Strong 2nd line support experience across Windows 10/11 and Microsoft 365 environments
• Solid understanding of AD, GPO, DHCP, DNS and networking fundamentals
• Experience supporting multi-site environments and willingness to travel (full UK driving licence required)

Salary & Benefits

• Salary of £35,000
• Excellent benefits package
• Exposure to infrastructure and project work
• Clear progression opportunities within a growing IT function

Location

This role is based in Blackburn and is commutable from Preston, Burnley, Bolton, Accrington, Chorley, Bury and Manchester. Office-based, 5 days per week.

How to Apply

To apply, please send your CV in strict confidence to Giselle Whitton of CV Screen.

Alternate Job Titles

• 2nd Line IT Support Engineer
• 2nd Line Support Analyst
• IT Infrastructure Support Engineer
• Desktop Support Engineer

CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. (url removed)