Role: 2nd Line Support Engineer
Location: London (Hybrid – 3 Days In-Office Weekly)
Salary: £38,000 - £42,000
Network IT are supporting a leading organisation seeking a 2nd Line Support Engineer to join their IT & Innovation function. This is an excellent opportunity for an experienced support professional who thrives in a customer‑focused environment and enjoys solving complex technical issues that go beyond 1st line capability.
You will play a key role in delivering high‑quality technical support across hardware, software, and network services, ensuring the organisation remains productive, secure, and resilient. The ideal candidate will bring strong troubleshooting skills, excellent communication, and a proactive, team‑oriented approach.
Role Overview
As a 2nd Line Support Engineer, you will be responsible for diagnosing, resolving, and documenting escalated IT issues, working closely with internal teams to minimise downtime and maintain an excellent user experience. You will support a broad technology stack (including M365, AD, InTune, remote management tools, and varied endpoint devices), while helping to drive continuous improvement across the support function.
The role includes both remote and in‑person support, participation in IT projects, knowledge‑base contribution, and maintaining service levels across all support interactions.
Key Responsibilities

Provide advanced 2nd line technical support for escalated issues, ensuring timely and effective resolution.
Diagnose and troubleshoot hardware, software, and network problems requiring deeper technical expertise.
Deliver in‑person support where required, going directly to users to enhance the support experience.
Install, upgrade, support, administer, and troubleshoot technologies provisioned by IT & Innovation, including supported third‑party products.
Manage escalations appropriately, ensuring only well‑documented, fully‑investigated issues progress beyond 2nd line.
Collaborate with IT teams and stakeholders to understand issues, provide solutions, and support IT‑related project activity.
Produce clear, accurate documentation in tickets and knowledge‑base materials.
Maintain SLAs and manage workload effectively in a customer‑focused environment.
Support urgent and time‑critical IT tasks where necessary (e.g., VC support for board meetings).
Contribute to continuous improvement by identifying recurring issues and supporting the enhancement of support processes.Skills & Experience Required

Experience in a 1st/2nd line support role.
Strong troubleshooting capability across hardware, software, and networks.
Experience with technologies such as M365, Active Directory, AVD, InTune, Android OS, mobile working, remote management tools, and modern endpoints.
Excellent communication skills, able to explain technical issues to non‑technical users.
Strong documentation skills, both in ticketing systems and knowledge‑base content.
Ability to collaborate with teams, manage SLAs, and maintain strong working relationships.
Understanding of data protection, cybersecurity, and regulatory compliance.
Full driving licence and ability to travel efficiently where required

Mechanical Lead Engineer – FM Service Provider – Bank, London – Up to £55,000 per annum

CBW are currently recruiting for a Mechanical Lead Engineer to join a prestigious corporate building located in Bank, City of London. This is an excellent opportunity to work within a high-specification commercial environment for a leading Facilities Maintenance provider, supporting a well-established on-site team.

This role requires you to take full responsibility for the mechanical services across the building, overseeing daily maintenance operations and delivering a high-quality Planned Preventative Maintenance (PPM) programme. You will lead a team of three engineers, ensuring smooth coordination of all mechanical systems while maintaining high service standards for a corporate client.

With significant overtime available and a 1-in-4 call-out rota, this position offers strong earning potential within a fast-paced, high-profile environment.

Key Duties & Responsibilities

Lead and manage all mechanical maintenance activities on site
Manage agreed KPIs and SLAs alongside the Supervisor
Arrange and oversee specialist mechanical subcontractors
Manage reports and site logbooks in partnership with the Contract Manager and Supervisor
Ensure all documentation is current, compliant and audit-ready
Attend client meetings as required
Air conditioning maintenance: AHUs / FCUs (filter changes, cleaning, basic checks)
Oversee heating and cooling systems, pumps, motors and associated plant
Monitor and adjust BMS as required (e.g. hot/cold calls)
Carry out statutory compliance checks relating to mechanical services
Support minor mechanical installations and reactive repairsHours of Work

Monday to Friday (40-hour week)
Week 1: 07:00 – 16:00
Week 2: 08:00 – 17:00
Week 3: 11:00 – 20:00Requirements

Mechanical qualification (NVQ / City & Guilds Level 2/3 or equivalent)
Strong mechanical bias with experience in commercial building maintenance
Previous experience in a lead or supervisory role preferred
Client-facing, professional and presentable
Hard-working, reliable and proactive approachPlease send your CV to Katie at CBW Staffing Solutions for more information

Role: Test Lead with Active SC ClearanceType: Contract (3-4 Months)
Location: London/Corsham, UK
Working Model: Hybrid (2 Days in office per week)

Payrate:309.48 - 409.48 GBP/day on PAYE
48 - 543.48 GBP/day on Inside IR35 on Umbrella

We are urgently seeking a highly technical Test Lead to parachute into a fast-paced Software Engineering team. If you thrive in containerized environments and excel at pushing systems to their limits, we want to hear from you.

Key Requirements:

• Clearance: Active UK SC Clearance (Strictly Required)
• Tech Stack: Strong hands-on experience with Kubernetes
• Testing Focus: Deep expertise in Performance, Load, and Fault Injection testing

This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. sukkala2 @ randstaddigital. Com

Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Job title

Fire and Security Engineer

Function

Fire

Location

Field based

Reports to

Service Manager (North/South)

Responsible for staff

N/A

About our business

JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning.

The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers.

When you join the JLA family, you’ll also gain access to an extensive benefits package.

We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life’s challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs.

You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available.

To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub.

We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies.

We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We’re dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards!

Role overview

Safety systems maintenance engineer including reactive calls

Key tasks

• Responsible for maintenance as per level 2 and phase 2 reactive calls to sites where customers have called in faulty systems (when senior guy is already on job).

• Part of the OOH call out rota.

• To carry enhanced van stock to achieve high 1st fix rate.

• Responsible for van stock in the same manner as level 1 and 2.

Service Delivery

• Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and are part of a team where service is central to good performance.

Managing Risk

• Awareness of your operational and regulation risks which may impend your operations.

• Responsibility for reporting to your line manager any risk which may impact the business

Managing Health & Safety

• Conduct any Risk Assessments and Method Statements, compiling reports in line with H&S requirements

• Liaising with the Head of Compliance to ensure any compliance as part of your role is in line with the framework set.

Criteria

Essential (attributes required for candidate to be considered)

Desirable (attributes can be trained or developed)

Knowledge and Skills (what you know and what you can do)

• Good understanding of safety systems

• Understanding of relevant BS to task

• Able to fault find and rectify

Experience (what you have done)

Personal qualities

(the way you think and act)

• Good customer service skills

• Ability to communicate clearly.

• Able to use own initiative.

Qualifications

Asbestos Training

FIA Foundation

FIA Environmental

FIA H&S

PAT Testing

BFC Extinguishers

Part P Electrical

FIA Maintenance Unit

Head of IT Infrastructure, Central London

An exciting Head of IT Infrastructure role with a salary of £85,000 to £100,000 plus bonus and career progression opportunities for a permanent role based in our Marylebone, London office.

We are offering a fantastic opportunity for an experienced Head of IT Infrastructure with an immediate start at a market leading, dynamic and renowned property, technology and innovative, technology-based car parking company. Euro Car Parks is a market leading, renowned UK business, established over 49 years ago. The company operates over 3500 sites across the UK and Ireland providing specialist services to a wide range of blue-chip clients.

The role

Working within the IT Team, this role is a key role to the company as the successful candidate will be responsible for completing an infrastructure transformation and the ongoing maintenance of the current IT estate.The role will be split between technical hands on work and managerial duties.This is a Windows centric, .NET environment fully deployed into Microsoft Azure. A deep technical understanding of Azure and Office 365 is a required.

You will need to provide colleagues with fast and efficient access to business applications, communication and collaboration tools, you will enable streamlined and innovative ways of working which supports the delivery of excellent levels of service.

We are looking for an immediate start, 40 hours a week and based full time at our Marylebone London office Monday to Friday.The role is varied and offers long term career progression opportunities within the business.

Main Responsibilities

To provide the business with a highly available and resilient IT environment that meets performance expectations and to ensure appropriate controls, contingencies and DR solutions are in place

Formulate and drive IT modernisation and continuous improvement initiatives

Overall responsibility for the ISO 27001 Information Management Security System (ISMS) and ISO 22301 Business Continuity Management System (BSMS)

Lead the design and delivery of future technical solutions, integrating strategic planning, design, and implementation to help the business and colleagues excel

Own the hands-on technical management of back office corporate IT infrastructure

Manage third parties to ensure services delivered is to ITIL standards and compliant to contracts including attending service reviews and monitoring KPIs

Ensure compliance with IT security policy standards, including encryption, secure disposal, build hardening, monitoring, patching and access controls

Lead security incident response and contribute to major incident management control

Ensure effective communications outside of the IT team

Production of an appropriate IT infrastructure strategy that connects the various sections of the business together and delivers stability in the companys IT infrastructure

Manage the IT infrastructure including communication

Collaborate with external vendors and service providers

The ideal candidate will have experience in managing technical infrastructure within a busy commercial environment including the following technologies:

Extensive experience architecting and managing Microsoft Azure and Microsoft 365

A strong all-rounder with broad technical skills across multiple disciplines

Expertise in Microsoft Windows Architecture (Cloud, Server, and Client) and network and firewall technology

Good understanding of network technologies, with experience managing and operating FortiGate firewalls

Proven experience with Active Directory/Azure AD, including patch and group policy management

Windows Server, Windows 11, and Microsoft Application Suite

Experience with adoption of Infrastructure-as-Code (IaC) utilising technologies such as Terraform and Ansible.

Mobile Device Management with ManageEngine and Microsoft Intune

System and solution monitoring technologies

ITIL v3/v4 practitioner

Microsoft Teams and 8x8 configuration and infrastructure

Knowledge and experience using of common security frameworks such as ISO27001, Cyber Essentials and ISO22301.

A proactive thinker, self-motivated, with excellent communication skills and comfortable working with internal and external customers at every level of the business.

Interested?

If you feel you have the skills and qualities to undertake this role, please click apply.

We are an equal opportunities employer.

Roving Maintenance Engineer (Electrical Bias) | Central London

£40,000 + Travel Card (Zones 1-3) | Occasional travel in Van

Commercial Building Maintenance | Monday-Friday

Are you a qualified Electrical Maintenance Engineer looking for a varied roving role across Central London?

GH Engage are currently recruiting for a Roving Maintenance Engineer (Electrical Bias) to cover a portfolio of commercial sites across Central London. This is an excellent opportunity for a self-motivated engineer who enjoys autonomy, client interaction, and working across multiple buildings.

Key Responsibilities:

• Travel between sites predominantly on foot, with occasional use of company van.
• Carrying out planned and reactive electrical maintenance.
• Maintenance on lighting (general & emergency), power supplies, circuits, and control panels.
• Manage your workload effectively via PDA, ensuring all tasks are completed within agreed SLAs.
• Carry out weekly compliance checks including fire alarm testing and L8 water hygiene tasks (tap temperature monitoring, flushing, etc.).
• Undertake general mechanical and fabric maintenance as required.
• Build and maintain strong relationships with clients and building managers.
• Attend reactive breakdowns and carry out efficient fault finding.

Package:

• £40,000 per annum
• Travel Card (Zones 1-3)
• Van & fuel card
• On call stand-by allowance; £50/week
• Monday to Friday working hours
• Stable commercial portfolio
• Opportunity to work autonomously across multiple Central London sites

Essential Experience & Qualifications:

• City & Guilds Level 3 in Electrical Installation (or equivalent).
• 17th or 18th Edition Wiring Regulations.
• Experience within commercial building maintenance environments.
• Strong fault-finding ability and client-facing skills.

Candidates must be eligible to live and work in the UK.

Electrical Maintenance Engineer | Foot Mobile Engineer | Building Maintenance | Facilities Management | Commercial Maintenance | Central London | Roving Engineer | Commercial Building Maintenance

12-month Contract
Fully Remote
£450 - £485 p/day, Inside IR35

We’re recruiting on behalf of a global IT Services Provider who are looking for a Linux Engineer to support Red Hat Enterprise Linux administration.

Key responsibilities:

• Building and configuring Red Hat Enterprise Linux environments
• Building and configuring Linux servers and Apache, including testing network connectivity
• Supporting core Linux administration activities across the estate
• Performing system updates, patching, and basic hardening
• Supporting core Linux administration and virtual machine provisioning

Required experience:

• Proven experience working as a Linux Engineer
• Strong Red Hat Enterprise Linux administration experience
• Proven ability to build and configure Linux servers and Apache
• Knowledge of Ansible and automation principles (desirable)
• Awareness of MariaDB, MySQL, VMware and networking (including NGINX/load balancing)

ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.

Position: Mainframe DB2 System Admin
Location: Edinburgh/Ireland/London (Hybrid-2/3 days from office)
6 months contract position

Role description:

The ideal candidate ensures high availability and optimal performance of the DB2subsystem. This role requires deep technical knowledge of SMP/E, z/OS internals, and third-party management tools like Broadcom (formerly CA) Platinum and Broadcom SYSVIEW.

Key responsibilities:

Core Responsibilities

Installation & Maintenance: Use SMP/E to install, patch (PTFs), and upgrade DB2 subsystems.

System Performance: Monitor and tune DB2 system parameters (ZPARMS), buffer pools, and EDM pools.

Disaster Recovery: Design and implement backup and recovery strategies for the DB2 catalog and directory.

Tooling Management: Install and maintain third-party products (e.g., Platinum, SYSVIEW for DB2) to assist in database management and monitoring.

Security: Implement and manage DB2 security using RACF, ACF2, or Top Secret.

Key skills/knowledge/experience:

The ideal candidate ensures high availability and optimal performance of the DB2 subsystem. This role requires deep technical knowledge of SMP/E, z/OS internals, and third-party management tools like Broadcom (formerly CA) Platinum and Broadcom SYSVIEW.

Additional qualifications: Experience in IMS installation and Production db2/ims DBA support

Hybrid

We are recruiting on behalf of a well-established B2B SaaS organisation delivering highly available, business-critical platforms to enterprise customers.

The company operates both single-tenant (ST) and multi-tenant (MT) Azure environments, supporting a diverse client base with strict availability, performance, and security requirements.

They are now seeking a Senior Azure Reliability & Support Engineer to take technical ownership of platform health, incident response, and reliability engineering across their Azure estate.

Due to the nature of the platform and customers, extensive background and security checks form part of the hiring process.

Key Responsibilities:

• Monitor ST and MT environments for performance, availability, and application health
• Lead investigation and resolution of complex production incidents
• Provide third-line support for escalated customer issues
• Perform root cause analysis and drive permanent fixes
• Maintain uptime, scalability, and reliability across all Azure deployments
• Define and track SLOs and error budgets
• Carry out capacity planning for Servers, databases, and storage
• Build automation and self-healing solutions using PowerShell, C#, Azure Functions, and Logic Apps
• Develop and maintain Azure monitoring and reporting dashboards
• Contribute to post-incident reviews, runbooks, and continuous improvement initiatives

Required Experience:

• 3+ years in third-line support, SRE, or cloud operations within enterprise SaaS

• Strong incident management and RCA experience

• Experience supporting single-tenant and multi-tenant architectures

• Solid background in:

  • C#/.NET Core/MVC
  • SQL Server
  • Azure Blob Storage

• Advanced Azure monitoring and diagnostics:

  • Application Insights
  • Azure Monitor
  • Log Analytics
  • KQL

• Strong SQL investigation skills

• Automation and Scripting with PowerShell and/or C#

• Good understanding of Azure services: App Services, VMs, Azure SQL, Storage, scaling

Tech Stack:

Azure Monitor | Application Insights | Log Analytics | KQL | Azure Functions | Logic Apps | PowerShell | C# | SQL Server | Power BI

Senior Azure SaaS Reliability & Support Engineer

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation

We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Static Electrical Maintenance Engineer - Building Services Maintenance - Up to 42k + Overtime

We are recruiting for a Static Electrically biased Maintenance Engineer to work in a Service and Maintenance team, this role is based near Woolwich Performing onsite repairs and working with another engineer to help them during their tasks.

The organisation has seen steady growth doubling in size over the past few years and has contracts signed up a full order book through to 2029 already.

Performing PPM’s, repairs, and call outs there is an on-call rota 1 in 3 currently across the site

Static Electrical Maintenance Engineer - Package

Salary basic upto £40,000 ote £42,000
40hr week
33 Days holiday including bank holidays
On call
OT time weekdays and evenings and weekends.
Private Pension

Static Electrical Maintenance Engineer - Requirements

Used to performing Repairs to various buildings - Essential
Electrical Background & Health and safety knowledge - Essential
C&G or NVQ level2 or above trained - Desirable
CRB Checked - Essential

This would suit someone who has worked within Building services, M&E, Construction, Industrial Maintenance, Facilities Management, Fire & Security or Hire organisation or within other industries.

We will accept applications from those who have worked as an Fabric Engineer, Electrician, Handyman, Static Electrical Maintenance Engineer, Plumber, Joiner, Gas engineer, Air-conditioning Technician, Air Conditioning Engineer, Refrigeration Engineer, Refrigeration Technician, Refrig Engineer, HVAC Engineer, HVACR Engineer, Service Engineer, Mechanical Engineer, Electrical Engineer, Multiskilled Engineer.

Russell Taylor acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.*

You will play a key role in designing, developing, and supporting high-performance software solutions within secure and mission-critical environments. You’ll work closely with multidisciplinary teams to deliver reliable, scalable, and maintainable systems that meet demanding operational requirements. This role will involve contributing across the full development lifecycle, from early design and implementation through to deployment and long-term support, using modern cloud-native and DevOps practices.

Key Responsibilities

• Design, develop, test, and maintain secure, high-performance backend services using modern programming languages.
• Write clean, efficient, and maintainable code with a strong focus on reliability, performance, and security.
• Translate solution architectures and business requirements into detailed technical designs and implementations.
• Build, deploy, and manage containerised applications on Kubernetes using Helm and continuous deployment tools.
• Support Agile delivery by contributing to sprint planning, backlog refinement, and user story development.
• Produce clear, accurate, and high-quality technical documentation in line with agreed standards.
• Participate actively in Agile ceremonies, including stand-ups, planning sessions, reviews, and retrospectives.
• Monitor live systems, investigate performance or reliability issues, and implement fixes and enhancements.
• Collaborate with DevOps and platform teams to improve automation, testing, and deployment pipelines.
• Contribute to prototyping, experimentation, and the development of innovative technical solutions.
• Ensure compliance with organisational processes, quality standards, and security requirements.
• Support continuous improvement through code reviews, knowledge sharing, and adoption of new technologies.

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Paddington, West End
£45,000 - £48,000
We’ve got a great role for an Electrical Maintenance Engineer based in the West End! Offering an opportunity to work on a fantastic, state of the art, commercial site. You’ll be joining a building service provider, well renowned for progressing their engineers further internally and offering valuable career experience.

This is a Monday - Friday, static role.

As an Electrical Maintenance Engineer, you will ensure all PPM and reactive maintenance on electrical systems are carried out, fault find / troubleshoot, liaise with contractors, respond to client needs and report into the Site Manager.

Electrical Maintenance Engineer Duties:

• PPM and Reactive Maintenance
• Electrical Fault-Finding, Single & Three Phase Power, Emergency Lighting, Fire Alarms, BMS Operation ,AHUs, FCUs, Generators, VAV/VRFs, Water Treatment (Tap Tests, Dosing, Cooling Tower Checks, etc)., Cooling Towers, Pumps & Motors
• Site Folders, E-logbooks, Managing Contractors, Audits, Quotations
• Communicate with the client

Electrical Maintenance Engineer Requirements:

• Fully qualified in Electrical Engineering / Installations (City and Guilds / NVQ / EAL or equivalent)
• At least 3 years experience in commercial building maintenance
• Client facing attitude
• Apprentice trained - Desirable, not essential

Salary and Package:

• £45,000 - £48,000 per annum
• Monday - Friday, 8am - 5pm
• Company pension scheme
• 25 days annual leave + bank holidays
• Internal progression
• Additional training
• Overtime available

If you’re interested in this Electrical Maintenance Engineer role, apply today!

Posted by Alex Clark

Fabric Maintenance Engineer FM Service Provider Harrow & Uxbridge - £34,000 + Package, Van & Fuel Card

Joselyn Search are currently recruiting for a Mobile Fabric Maintenance Engineer to work for a leading FM service provider based across an established national retail contract covering Harrow & Uxbridge. The successful engineer will have a strong understanding of all trades & have proven track record in commercial building maintenance or building services.

This position would be ideal for a Mobile Maintenance Engineer currently in a similar position who enjoys working in a fast-paced multi-site mobile position and lives in close proximity to the area. In return the company are offering a competitive base of £34,000, Van & Fuel Card and the opportunity to earn additional salary via the Call Out Rota and Overtime.

Hours of Work & Package Info

Basic Salary of up to £34,000
Van + Fuel Card provided
Call out rota Standby call out allowance (when on call)
Overtime available
25 days holiday + Bank Holidays
Enrolment in company pension scheme
Personal use of Vehicle Private Millage to be paid

Key duties & Responsibilities

Carry out all aspects of M&E/Fabric maintenance
Plumbing
Carpentry
Painting and Decorating
Flooring
Changing Locks
Hanging Doors
Maintain and update Log books
Escort specialist sub-contractors

Requirements

City & Guilds / NVQ or equivalent qualifications in a building trade (desired)
A proven track record in commercial building maintenance

IT Support Officer - office based full time in London (shift work from 7.00am - 6.00pm)

Charity people have partnered with Association of Anaesthetists to find their next IT Support Officer.

You will be an experienced, proactive and customer-focused IT Support Officer to provide high-quality technical assistance across a busy and collaborative office environment. This role is ideal for someone with hands-on experience in resolving IT issues, supporting end users, and maintaining IT and audio-visual equipment. Working closely with colleagues across the organisation, you will play a key part in ensuring the smooth running of IT systems.

Salary: £34,208 (Grade B)
Location: Central London (predominantly office-based)

Work pattern: shift work starting from 7.00am - 6.00pm - Three shifts

Duties and Responsibilities

• Provide first-line IT support, troubleshooting and resolving technical issues efficiently and professionally.
• Set up, configure and maintain hardware, software, and user accounts, ensuring secure and compliant access.
• Support the maintenance of audio-visual systems and assist with general building and facilities tasks as required.
• Liaise with external IT providers and suppliers to ensure service standards, equipment procurement, and timely issue resolution.
• Maintain accurate documentation, including IT asset inventories, user guides, and system procedures.
• Contribute to building operations, including opening/closing duties, responding to incidents, and supporting team members across facilities functions (you will play a vital role in opening and closing a grade 2 listed building, with all the responsibility that comes with being a keyholder)

Person Specification

• Proven experience in an IT support role with strong troubleshooting skills across hardware, software, and Microsoft 365 environments.
• Ability to communicate technical information clearly to non-technical users, with a customer-focused and solutions-driven approach.
• Strong organisational skills, with the ability to manage competing priorities and work effectively as part of a team.
• Knowledge of IT security principles and data protection requirements
• Experience supporting audio-visual systems, IT support ticketing platforms, and hybrid working environments.
• A detail-oriented and proactive individual with a strong appetite for problem-solving and improving processes.

Role closing 17 th March, 2026

Interview in person 23 rd March, 2026 (along with a 30 minute test)

Candidates shortlisted for this role will be required to write a supporting statement.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Job Title: Cloud Platform Engineer

Location: Canary Wharf , London , UK

Work Mode: 5 days a week (On-Site)

Contract Type: 12 months contract

Holiday Entitlement: 33 days

About the Role:

We are looking for a talented Cloud Platform Engineer to join our dynamic Software Engineering team. In this role, you will design, build, test, and deploy cloud application solutions that integrate cloud and non-cloud infrastructure. You’ll have the opportunity to collaborate across multiple teams, contribute to key technical decisions, and develop innovative cloud solutions that drive operational efficiency.

Responsibilities:

• Design, build, test, and deploy cloud-based application solutions.

• Deploy infrastructure and platform environments, and create proofs of architecture to validate security, performance, and scalability.

• Serve as a subject matter expert, providing guidance and mentoring to team members.

• Collaborate with cross-functional teams to ensure seamless integration of cloud services.

• Conduct regular assessments of cloud architecture to identify opportunities for improvement.

• Engage in team decision-making and provide solutions to complex technical challenges.

• Stay updated with the latest cloud technologies and trends to support continuous improvement.

Required Skills & Experience:

• Advanced proficiency in Google App Engine (GAE).

• Advanced knowledge of Cloud Infrastructure and Cloud Platform Architecture.

• Experience with Google Cloud Storage.

• Intermediate proficiency in Terraform is recommended.

• Proven ability to work collaboratively across multiple teams and mentor junior engineers.

Why Join Us:

• Work in a collaborative, innovative environment.

• Opportunity to work on cutting-edge cloud technologies.

• Competitive daily rates and generous holiday entitlement.

• Contribute to meaningful projects that impact large-scale systems.

Randstad Technologies is acting as an Employment Business in relation to this vacancy.

IT Support Engineer (2nd/3rd Line) - Central London Hybrid - Circa 45K plus Bonus

Lorien’s client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an IT Support Engineer for their London office to play a key role in their expanding and evolving technical function.

This would be a brilliant fit for someone with proven 2nd and 3rd Line Support skills and a strong grasp of Windows offerings, looking to move into a growing firm with great projects in the pipeline, a range of incentives (including bonuses, flexible working, private healthcare, recognition rewards, professional development and ongoing upskilling avenues), and friendly people to work with and alongside (ask us, we’ve placed a lot of them ourselves!).

Key Responsibilities:

• Take the reins across 2nd and 3rd Line support; tackling internal support requests across infrastructure, systems and services, prioritising or escalating tickets as appropriate
• Contributing to relevant projects and making sure internal offerings are up to task
• Helping to improve the wider function and bringing new ideas to the table where it comes to new tech, business processes, methodologies, workflows, and so on

What they’re looking for you to bring to the table:

• Proven track record in the IT Support domain, supporting internal users of all levels of seniority both onsite and remotely
• Strong technical working knowledge of Microsoft tooling such as Windows Server and Active Directory / Entra ID
• Strong grasp of M365 and Azure Admin
• Device Management and Virtualisation skills using tools like InTune and Hyper-V / VMWare
• PowerShell scripting skills
• Some basic Networking knowledge
• Grasp of relevant methodologies/processes/ways of working such as ITIL/Change Management/etc.
• Ideally but not necessarily any knowledge of IaC offerings and/or Linux

If you’re looking to join a great firm with expansion on the horizon, offering a host of benefits with staff at the centre such as flexible working, annual and spot bonuses as well as other recognition rewards, private healthcare, ongoing progression and upskilling, and more, apply now with your latest CV for immediate consideration!

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

We’re looking for a Splunk & OpenShift Observability Engineer to design, deploy, and optimise enterprise-grade monitoring across hybrid Kubernetes and OpenShift environments.

This is a high-impact role where you’ll shape observability strategy, enhance service intelligence, and ensure platform reliability at scale - balancing performance, cost efficiency, and security governance.

You’ll work at the intersection of platform engineering, observability, and service intelligence, helping to transform raw telemetry into actionable insight. This is an opportunity to influence reliability strategy, improve operational maturity, and deliver measurable value across a modern cloud-native estate.

What You’ll Be Doing

• Design, deploy, and operate Splunk Enterprise and ITSI across hybrid Kubernetes/OpenShift platforms
• Onboard and normalise data at scale (HEC, Universal Forwarder, Deployment Server), aligning to CIM standards
• Build and optimise ITSI service models: service trees, KPIs, adaptive thresholds, NEAP policies, glass tables, deep dives, and health scoring
• Deliver OpenShift-focused executive and operational dashboards, including:
• Cluster/API/etcd health
• Node readiness and resource pressure
• Pod restart trends and noisy-neighbour detection
• Network and storage error visibility
• Capacity, quota, and burst analysis
• Optimise search and platform performance (workload rules, DMA, summary indexing, scheduling hygiene, concurrency tuning)
• Implement intelligent alerting and automated routing into ITSM and ChatOps platforms, including enrichment, suppression windows, and maintenance scheduling
• Govern data ingestion and security controls (RBAC, retention, PII handling, TLS, token governance, index and role mapping)
• Integrate telemetry pipelines including OpenTelemetry, Prometheus, Fluentd/Fluent Bit/Vector, Kafka, CMDB and AIOps/ML solutions
• Drive SLO/KPI alignment, golden signal monitoring, rollout/rollback health validation, and executive reporting

What You’ll Bring

• Deep expertise in Splunk Enterprise (SPL mastery, CIM alignment, saved searches, macros, KV stores, index/retention/RBAC design, performance tuning)
• Strong experience with Splunk ITSI (service trees, KPIs, adaptive/time-based thresholds, NEAP tuning, Service Analyzer configuration)
• Proven OpenShift/Kubernetes observability experience across control-plane metrics, events, logs, workload correlation, and capacity management
• Hands-on experience with telemetry pipelines (OpenTelemetry/OTLP, Prometheus exporters, Fluentd/Fluent Bit/Vector, Kafka with TLS, HEC/UF/DS onboarding)
• Strong understanding of reliability engineering principles (golden signals, SLO design, namespace/application KPI mapping)
• Experience optimising performance and licensing costs using workload rules, DMA, and summary indexing
• Solid security and compliance knowledge (TLS/mTLS, certificate/token hygiene, PII controls, auditability, role/index mapping)
• Automation and integration expertise across ITSM, ChatOps, webhooks, CMDB enrichment, and AIOps tooling

Central London

550 - 650 p/d - outside IR35

3 month initial term

A well-established, growing business is seeking an experienced Senior IT Infrastructure Engineer to support both core infrastructure and M&A projects. This is a critical role during a period of ambitious expansion, including multiple acquisitions and integration of new sites. You will ensure seamless IT operations, business continuity and secure, resilient infrastructure across offices and acquired businesses.

Key Responsibilities:

Lead the assessment, integration and consolidation of IT environments during mergers and acquisitions

Manage core office and site networks, including LAN/WAN, VPNs, IP addressing and firewall operations (FortiGate)u

Conduct audits of IT infrastructure, cloud environments (Azure, AWS) and enterprise applications (ERP, CRM)

Plan and execute migrations, including tenant-to-tenant Microsoft 365 and Active Directory consolidations

Collaborate with managed service providers and internal teams to maintain high availability, security and compliance

Support business continuity through proactive monitoring, incident management and disaster recovery planning

Mentor and provide technical guidance to team members and act as an escalation point for complex issues

Essential Skills & Experience:

Strong expertise in Azure, Microsoft 365, Windows Server and hybrid cloud environments

Networking: TCP/IP, DHCP, DNS, routing, switching, VPNs, firewall configuration; CCNA/CCNP preferred

Active Directory and identity management, including multi-forest consolidations

Scripting and automation (PowerShell, Python) and Infrastructure as Code (Terraform/ARM templates)

Experience with enterprise applications (ERP, CRM) and M&A IT integration projects

Knowledge of security frameworks and compliance requirements (GDPR, ISO 27001)

Ideally have previous M&A IT integration experience and rapid site deployment.

Familiarity with monitoring tools (Azure Monitor, SolarWinds) and SOC collaboration.

Network Security Engineer BTCC

Location: To Be Confirmed
Contract Type: Full-Time, Permanent
Working Model: On-site / Hybrid (as applicable)
Industry: Cryptocurrency / Blockchain / Fintech

About BTCC

Founded in 2011, BTCC is one of the world s longest-running cryptocurrency exchanges, delivering secure, transparent, and high-performance digital asset trading infrastructure. With over a decade of operational excellence in global crypto markets, BTCC continues to invest heavily in strengthening its infrastructure and security architecture to support a rapidly expanding global user base.

As part of our ongoing commitment to enterprise-grade security and resilience, we are seeking a skilled Network Security Engineer to enhance our infrastructure and cloud security posture across both on-premise and cloud environments.

What You ll Do

• Design, implement, and maintain robust network security solutions across on-premise and cloud environments.
• Manage, configure, and optimise firewall infrastructure, preferably FortiGate.
• Oversee and maintain VPN infrastructure and secure remote access solutions.
• Configure and manage FortiSASE to enable secure remote connectivity and cloud-delivered security services.
• Integrate and manage CDN and WAF platforms including Cloudflare, AWS CloudFront, and Akamai.
• Collaborate closely with IT Operations and DevOps teams to ensure secure network architecture and deployment practices.
• Monitor, investigate, and respond to network-related security incidents and alerts.
• Conduct vulnerability assessments and security reviews, recommending and implementing remediation strategies.
• Maintain documentation of network security configurations, processes, and incident responses.
• Support continuous improvement of network security standards, policies, and controls in line with organisational and regulatory requirements.

What You Bring

• 3 5 years of hands-on experience in network security engineering.
• Strong understanding of networking principles, TCP/IP, routing, switching, and firewall technologies.
• Proven experience managing FortiGate firewalls and FortiSASE solutions.
• Familiarity with CDN and WAF platforms such as Cloudflare, AWS CloudFront, and Akamai.
• Experience working with cloud platforms such as AWS and/or Azure, including their networking and security components.
• Practical experience in vulnerability management and security incident response.
• Strong analytical and troubleshooting skills within complex infrastructure environments.
• Excellent collaboration skills and ability to work cross-functionally with DevOps and infrastructure teams.
• Security certifications such as CCNP Security, Fortinet NSE, or equivalent are advantageous.

Why BTCC?

At BTCC, security is foundational to everything we build. When you join our team, you will benefit from:

• Competitive compensation package
• Exposure to large-scale crypto and blockchain infrastructure
• A collaborative and international technical environment
• Opportunities to strengthen security architecture within a high-growth global exchange
• Career progression within a technology-driven organisation

How to Apply

If you are passionate about network security and excited to contribute to safeguarding a global cryptocurrency exchange, we would love to hear from you.

Blue Light Card. Individually great, together unstoppable

The Role and the Team

We have an exciting opportunity for a Platform Engineer to join our Engineering team at Blue Light Card. In this role, you’ll design, build, and maintain scalable, reliable, and secure cloud infrastructure that supports our engineering teams. You’ll drive the adoption of DevOps practices, automate processes, and ensure operational excellence while contributing to our Engineering Community of Practice.

Working collaboratively across teams, you’ll play a pivotal role in enabling the efficient delivery of high-quality software solutions. You’ll also have the chance to innovate by building proof of concepts, troubleshooting complex issues, and influencing our technical direction. This role offers the opportunity to stay hands-on with cutting-edge tools and technologies while fostering a culture of collaboration and continuous improvement.

What You’ll Do

• Automate infrastructure by building and maintaining Infrastructure as Code (IaC) using tools like Terraform or CloudFormation and developing robust CI/CD pipelines

• Ensure reliability by implementing monitoring, alerting and logging systems to proactively identify and resolve issues and enhance system reliability and uptime

• Design scalable solutions by architecting and managing cloud-based infrastructure that meets reliability, security and scalability requirements

• Collaborate across teams by partnering with stakeholders to align platform solutions with delivery needs and non-functional requirements

• Support operational excellence by developing and participating in incident response efforts and participating in an on-call rota to ensure seamless system operations

• Innovate and optimise by evaluating new technologies, improving system performance and implementing cost-efficient solutions to maximise value

• Enhance security by implementing and monitoring best practices to ensure compliance with security and regulatory standards

• Drive DevOps practices by advocating for continuous integration, continuous delivery and automation to streamline software delivery and system management

What You’ll Bring

• Extensive experience as a platform engineer with AWS services including EC2, S3, IAM, VPC, and Lambda, demonstrating strong cloud infrastructure knowledge

• Proven ability to utilise Infrastructure as Code tools such as Terraform and configuration management tools like Ansible to manage and scale systems effectively

• Hands-on experience with CI/CD tools such as GitHub Actions to automate build, test, and deployment processes, ensuring efficient workflows

• Strong expertise in monitoring and logging tools such as Grafana and Datadog to maintain system reliability and performance

• Familiarity with networking concepts including VPNs, firewalls, DNS, and load balancing to support resilient infrastructure solutions

• Proficiency in scripting languages like Bash or Python for developing automation solutions and optimising processes

• A dedication to fostering collaboration, driving continuous improvement, and promoting knowledge sharing across teams

• Significant experience in agile, fast-paced environments, delivering impactful solutions across marketplace, affiliate, and eCommerce platforms, and consistently contributing to organisational growth and success

Our Culture

Our members, partners and colleagues are at the heart of everything we do.

Our colleagues are integral to helping create the unique experience we deliver, so we’re genuinely committed to creating a place where our team love to work, and people want to join. We work as a team and try to have a bit of fun while we do it, and we recognise the importance of culture and the positive impact it can have on performance for you, the team, our organisation and our members. We believe in attracting the best talent no matter where you are, and have a hybrid working model, with colleagues based in London, the East Midlands and around the country.

We’re also officially recognised as a Top 100 Great Place To Work UK, one of the UK’s Best Workplaces for Wellbeing, Top 100 Best Workplaces for Women and recognised as investors in wellbeing by Investors in People.

What We Offer

• Hybrid working

• 25 days plus public holidays, buy and sell and an additional day off for your birthday

• A company bonus scheme

• Great social events e.g., Christmas party, family fun day, summer party, sports matches

• Learning and development opportunities

• Group auto-enrolment pension plan

• Enhanced maternity, paternity, sick pay

• Company funded private medical insurance

• Healthcare cashback plan

• Employee assistance programme (including mental health support)

• Modern office space with onsite gym including access to free HIIT & stretch classes, games area, chill-out areas, book club, and more, when you visit our HQ in Cossington

London | Hybrid (3-4 days in office)

12-Month Fixed Term Contract

Salary: £75,000-£100k or match your expectation

A leading financial services organisation is seeking an experienced ITRS Geneos Specialist to support and enhance enterprise monitoring across a complex application estate.

Key Responsibilities

• Own and administer the ITRS Geneos platform (Gateways, Netprobes, rules, alerting)
• Work with Application Owners to define monitoring requirements across services
• Install and configure probes across Linux and Windows Servers
• Implement robust application-level monitoring and alerting
• Define what should be monitored per application (availability, performance, capacity, dependencies)
• Support Scripting and automation within the monitoring environment

Required Experience

• Strong hands-on Geneos experience
• Scripting skills (Python and/or Shell)
• Solid Linux knowledge; exposure to Windows
• SRE/DevOps background preferred
• Experience operating within regulated or enterprise environments