Entity:

Customers & Products

Job Family Group:

Retail Group

Job Description:

The role:

We’re looking for someone who is passionate about great food, safe operations, and creating a consistent experience for customers and store teams. In this role, you’ll support our company‑owned and franchise stores across Scotland and the North of England, helping them deliver food that is safe, high‑quality, and aligned with our brand standards.

You’ll be part of a team focused on delivering excellent food service and food retail operations. Your work will help stores balance food safety, strong standards, and commercial performance while the business continues to grow. This is a hands‑on role where you’ll spend most of your time in stores, coaching teams, supporting change, and making sure our food operations run smoothly.

What you’ll do:

• Support stores in delivering safe, consistent, customer‑focused food operations.
• Coach leaders and teams to meet food safety, brand, and partner requirements.
• Provide practical guidance on food‑related activities, including new launches, pilots, and format changes.
• Use data and insight to identify risks, spot opportunities, and help stores improve performance.
• Work closely with colleagues across trading, operations, and partner teams to ensure processes land well in stores.
• Support day‑to‑day partner relationships, including audit and equipment suppliers, when needed.
• Be available to help with urgent or critical food‑related situations.
• Contribute to a culture that values learning, continuous improvement, and trying new approaches.

What you bring:

• Strong understanding of food safety and food service operations, ideally with advanced food hygiene knowledge.
• Confidence coaching and influencing others in a fast‑moving retail environment.
• Ability to balance detail with practical problem‑solving.
• Comfort working independently across a wide geographic area.
• A collaborative mindset and a willingness to support colleagues beyond your core stores.
• A positive, open approach to change and new ways of working.

Why this role matters:

Your work will shape how our food service and food retail operations show up for customers every day. You’ll help stores deliver safe, reliable, and enjoyable food experiences — and your insight will help us keep improving as we grow.

Why Join Us?

At BP, we support our people to grow in a diverse and exciting environment. We believe that our team is strengthened by diversity.

There are many aspects of our employees’ lives that are significant, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, excellent retirement benefits, among others.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Reinvent your career as you help our business meet the challenges of the future.

Apply now!

Travel Requirement

Up to 75% travel should be expected with this roleThis role is not eligible for relocationThis position is a hybrid of office/remote workingAgility core practices, Agility core practices, Agreements and negotiations, Analytical Thinking, Commercial Acumen, Communication, Continued Learning, Continuous Improvement, Creativity and Innovation, Customer centric thinking, Customer data knowledge, Data Analysis, Data visualization and interpretation, Decision Making, Digital Collaboration, Digital Fluency, Industry knowledge and advocacy, Integrated pricing, Knowledge Sharing, Leading transformation, Negotiation planning and preparation, Offer and product knowledge, Offer execution and growth, Operational Excellence, Partner relationship management {+ 10 more}

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.