Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Product Performance & Insights ManagerOverview
The Cross-border Services Global Product Team is looking for a Performance & Reporting Manager to drive our product management function towards a more data-oriented direction. The ideal candidate is detail-oriented, highly motivated, analytical, and is comfortable around data-intensive projects.

Role
In this position, you will:
• Performance reporting: Lead analytical reviews of product and initiative performance (P&L, GDV, volume, yield, and margin) versus approved business cases. Surface insights on variance drivers, growth levers, and optimization opportunities.
• Pricing analytics: Design and maintain pricing and cost-efficiency models to evaluate corridor, partner, and channel performance. Recommend actions that enhance commercial enablement and competitiveness.
• Data-driven insights: Execute deep-dive analyses on trends, customer behavior, and performance metrics to support strategic decisions and portfolio management.
• Product reporting: Build and manage recurring reports and dashboards to track key product and business KPIs. Partner with global and regional teams to ensure automation, accuracy, and consistency across data sources.
• Tool and dashboard management: Maintain and enhance internal analytics tools and dashboards (e.g., CRM systems, pricing platforms, and performance trackers) to ensure data integrity, usability, and adoption across teams.
• Cross-functional collaboration: Work closely with Finance, Treasury and Technical Teams to align data definitions, improve analytical infrastructure, and strengthen the product’s measurement framework.

All About You
Essential Knowledge, Skills, and Experience
• Strong analytical and quantitative skills, with experience interpreting complex datasets to generate actionable business insights.
• Experience in payments, financial services, or product management with exposure to performance tracking and/or pricing analytics.
• Proficiency in data visualization and reporting tools (e.g., Power BI, Tableau, Looker) and advanced Excel modeling.
• Solid understanding of financial modeling concepts (P&L, GDV, transaction yield, margin analysis).
• Excellent communication and stakeholder management skills, with the ability to present findings to technical and non-technical audiences.

Desirable / Additional Capabilities
• Intrinsic motivation for accuracy, curiosity, and continuous improvement in data-driven decision-making.
• Comfort operating in global, cross-functional environments with evolving priorities.
• Familiarity with CRM or pricing platforms (e.g., Salesforce, proprietary pricing tools) and data governance practices.
• Working knowledge of SQL and/or Python for data extraction, transformation, and analysis.

Corporate Security Responsibility

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.