Global IT GenAI Software Engineer Director & Chapter Lead

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Boston Consulting Group

Global IT GenAI Software Engineer Director & Chapter Lead

Private salary

London

Hybrid

RECENTLY POSTED
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Description

Locations: London Gurgaon
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You’ll Do
BCG is transforming the way our people experience technology through the power of Generative AI. Ava, our IT Support GenAI chatbot, is live and serving over 40,000 BCG users globally, helping employees get IT help faster, smarter, and more intuitively than ever before.
As the Global IT Software Engineer Director - GenAI, you will play a hands-on role in building upon Ava’s success. You will design, develop, and deliver high-impact GenAI solutions that expand Ava’s capabilities and reach. You will serve as the technical counterpart to the Product Owner, accountable for delivery speed, quality, and ensuring alignment between the technical roadmap and product vision. You’ll work across teams to scale Ava’s impact and apply emerging GenAI technologies to improve IT service experiences for BCG’s global workforce.
YOU’RE GOOD AT
Taking ownership and driving complex technical solutions from design through delivery.
Being hands-on with modern cloud and AI technologies, while maintaining focus on delivery quality and scalability.
Collaborating effectively with product managers, engineers, and architecture teams to translate business goals into practical solutions.
Balancing speed, quality, and technical depth, ensuring solutions are secure, maintainable, and aligned to roadmap priorities.
Staying curious and adaptive, quickly learning new technologies and applying them to enterprise-scale challenges.
What You’ll Bring
Full-stack engineering expertise with experience in cloud-native application development (AWS preferred).
Hands-on experience in building and deploying Generative AI or LLM-based systems at scale.
Proficiency in at least two programming languages such as Java, .NET, TypeScript, or Python, along with experience in modern frontend frameworks like React.js or Stencil.
Deep understanding of authorization and authentication standards (OAuth) and secure-by-design development practices. Strong awareness of OWASP Top 10 and a proactive approach to identifying and mitigating security vulnerabilities during development.
Experience designing and deploying Retrieval-Augmented Generation (RAG) pipelines, working with LLM APIs (AWS Bedrock, OpenAI, Azure OpenAI), and using frameworks like LangChain or LangGraph.
Strong knowledge of SDLC principles, CI/CD pipelines, and modern engineering practices.
Excellent communication and collaboration skills to partner across engineering, product, and governance teams.
Bachelor’s degree in computer science, engineering, or related field (or equivalent experience)
Who You’ll Work With
You will be part of the IT & Business Platforms (ITBP) team, partnering closely with the Genie team (BCG’s internal GenAI platform built on AWS), as well as the AI Center of Excellence (AI CoE), Responsible AI, and Security/Architecture teams. Together, you’ll deliver scalable, secure, and innovative GenAI solutions that transform how BCG’s global employees engage with technology.
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Role tech stack

aws
AWS
dot-net
.Net
python
Python
typescript
TypeScript
java
Java

Culture overview

Boston Consulting Group (BCG) is built around the idea of creating long-term impact by working with clients on their most important challenges. The culture is collaborative and open, with teams working seamlessly across disciplines and seniority levels. Diversity and inclusion are central to the firm’s identity, with strong representation of women globally and ongoing efforts to build balanced teams. Integrity, respect, and a client-first mindset are woven into daily operations, alongside a strong emphasis on continuous learning, mentorship, and professional development. Employees often describe BCG as a place where collaboration and ambition go hand in hand. The culture is meritocratic, with clear performance expectations and opportunities for growth, which can bring intensity but also recognition and reward. While the environment is high-performing and fast-paced, many highlight the sense of shared purpose and the supportive community as major positives. In the UK, BCG is continuing to expand its London office footprint and embraces a hybrid working model, with an emphasis on in-person collaboration to maintain its strong team culture.

Employee benefits

Company Car
Enhanced parental leave
Flexible Hours
Flexible Working
Free Food
Learning Allowance
Private Healthcare
Wellbeing Programme

Location

Tech overview

Technology sits at the heart of BCG’s strategy and delivery. The firm operates through several specialised units, including BCG Platinion, which focuses on technology architecture and IT transformations, BCG GAMMA, which leads on advanced analytics and data science, and BCG X, which drives digital product design and business building. Together, these groups allow BCG to support clients across the full spectrum of digital strategy, from advisory and operating model transformation through to hands-on engineering and implementation. BCG has placed a particular emphasis on emerging technologies such as artificial intelligence, machine learning, and data-driven platforms. These capabilities are applied not only in client work but also internally, with the majority of BCG employees now actively using AI tools in their daily work. The firm encourages experimentation, internal tool development, and the use of generative AI to accelerate workflows. For technology professionals, BCG offers the chance to combine strategic influence with technical execution, bridging the gap between boardroom decisions and real-world digital solutions.
Boston Consulting Group
Global IT GenAI Software Engineer Director & Chapter Lead
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