Head of Product Design

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tombola

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tombola

Head of Product Design

Multiple locations

Hybrid

Description

Hybrid requirements: This role has flexible working patterns.

Are you brimming with visionary product strategies and possess the finesse to sculpt the future of online gaming? Tombola is seeking an exceptional Head of Product Design to plot our chart to unchartered territories.

The Head of Product Design is an exciting role designed to support the business in bringing the tombola brand to life through our products and services.

Reporting to the Director of Product & Insights, the Head of Product Design will review and advise all aspects of design across all platforms to ensure our Product and Tech teams build excellent user experiences. Working closely with peers in product and engineering, the Head of Product Design will define the design strategy while also enabling their team to deliver superior, delightful, and engaging user experiences across all products.

The role holder will be a passionate design professional with a proactive, problem-solving mindset who actively seeks out opportunities to improve process, efficiency, and service delivery for external and internal customers. They must be confident and experienced in modern design and hands-on.

Advise, challenge and agree best design practice for all aspects of design across mobile and web for all products.

Do that through the design team and by influencing others through a trusting relationship built on shared principles of what the user needs and wants.

Defining strategic team initiatives such as standards, guidelines, frameworks, and tooling to deliver a top-class way of working.

Manage the expectations of stakeholders to enable them to understand the need for robust UX and visual design processes, including design thinking, research, and testing.

Develop great collaborative relationships with product, engineering, marketing, and related teams and people across multiple brands.

Bring hypothesis-driven and experimental ways of working to all strategic and tactical activities.

Build feedback loops into every level of design to improve the flow of value.

Identify a balance between the right way to do things and the right now we need to do things this way to achieve goals and bring the team on the journey.

Over-communicate on all decisions which may impact the design team.

Develop a team of high-performing product designers who will be sought out by others in the business.

Knowledge and Experience

Significant experience delivering multi-platform web and mobile applications.

Significant experience in a leadership role managing and growing design teams.

Evidence of leading teams that have delivered a positive ROI using design thinking with a track record of consistently improving product KPIs through iterative design delivery.

An analytical mind with the ability to identify where research is needed and analyze existing data to inform product decisions and strategy.

Comfort launching imperfect solutions and taking tough decisions on priorities.

Excellent understanding of testing and discovery methods.

Excellent communication, interpersonal, and analytical skills, including the ability to present design concepts clearly and persuasively to colleagues, partners, stakeholders, and senior executives.

An experienced leader who grows diverse talent and creates a positive and engaging culture.

Exceptional attention to detail.

Hybrid role based in Sunderland, UK, or Gibraltar.

Role tech stack

Life at

tombola

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Culture overview

We’re ambitious, we’re growing quickly and we’re looking for awesome people to join our already awesome team. #tombolalife is a lot of fun - we take pride in what we do, we work hard and we work together. We’re excited about the future and the team that will make an impact.