Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

As a Lead Service Designer in our digital customer experience team, you’ll own the design of world-class customer journeys and service models across sales and service experiences. You’ll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs.

Sitting within the Customer Experience Centre of Excellence, you’ll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we’re driven by one purpose: to create better experiences for our customers.

What you’ll do:

• Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards.
• Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice.
• Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs.
• Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict.
• Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency.
• Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.

What you’ll bring:

• Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations.
• Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking.
• Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery
• Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys.
• Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments.

We’d love to see examples of your work.
If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas:

• People - How you’ve built, supported, or enabled high-performing teams.
• Process - How you apply scalable user-centred design methods to deliver measurable outcomes.
• Position - How you influence strategy and champion design across an organisation.
• Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact

If you don’t have a formal portfolio, don’t worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact.

The Rewards:

There’s one thing people can’t stop talking about when it comes to #LifeAtSky: the perks. Here’s a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

How you’ll work

The hybrid working expectations for this role are 3 days in the office per week.

At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office.

Your office base

• London (Osterley)

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

• OR Leeds

Our spacious Leeds tech hub is less than a mile from Leeds train station. There’s plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.

Inclusion:

At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.

We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Lead Data Product Manager – Insurance
London (Hybrid – 3 days in office)
£100,000 – £125,000 | Sponsorship: Not available

VIQU have partnered with a major international insurance organisation undergoing a significant data, AI, and machine learning transformation across its UK & Ireland operations. With a strong investment in cloud data platforms and advanced analytics, the business is building a modern data product capability to drive better decision-making across pricing, underwriting, claims, and risk.

They are now looking for a Lead Data Product Manager to take ownership of a growing portfolio of data and machine learning products, shaping how data is turned into scalable, high-value products used across the organisation.

This role will sit at the intersection of product, data science, and engineering, working closely with business leaders to identify opportunities where data and ML can deliver measurable commercial impact. You will define the product strategy and roadmap, lead cross-functional collaboration, and ensure products are successfully adopted across the insurance business.

Key Responsibilities

• Define and drive the data and machine learning product strategy aligned with business and data objectives.
• Develop and maintain data product roadmaps and product catalogues that support both current and future business needs.
• Work closely with data science, engineering, and business stakeholders to prioritise and deliver impactful products.
• Own the end-to-end lifecycle of data products, from ideation through to delivery, adoption, and continuous improvement.
• Establish governance and operating models for data products and ML solutions, ensuring compliance and quality.
• Define KPIs and success metrics to measure product performance and ROI.

Key Requirements

• Proven experience as a Data Product Manager / Lead Product Manager working with data, AI, or machine learning products.
• Strong insurance industry background, with knowledge of areas such as pricing, underwriting, claims, or risk.
• Experience defining product strategies, roadmaps, and data product operating models.
• Strong stakeholder management skills, working across business, technology, and data teams.
• Practical understanding of cloud data platforms such as Azure and Databricks.
• Excellent communication skills, with the ability to translate complex data concepts for senior stakeholders.

This is a fantastic opportunity to play a key role in shaping the future of data and AI products within a large insurance organisation, helping to embed data-driven decision making across the business.

Apply now to speak with VIQU IT in confidence. Or contact Aaron Chiverton on the VIQU website. Know someone great? Refer them and receive up to £1,000 if successful (terms apply). For more exciting roles and opportunities, follow us on LinkedIn @VIQU IT Recruitment.

Your new company
A high-profile Central Government Client managing the UK’s Import/Export and Trade
Your new role
Data & AI Product Manager - SC Cleared
What you’ll need to succeed
We are looking for an experienced Data & AI Product Manager who is SC Cleared or SC Clearable, to support the client in their journey to ensuring Digital Product and Processes are fit for purpose for future Government AI and Data needs/deliverables.
The role requires SC Clearance, only candidates with ACTIVE SC or SC CLEARABLE backgrounds can be considered.

Core Requirements:

• Experienced IT Product Manager
• Understanding of the latest AI and Data Technologies and how they can support efficiencies across the estate
• Thought-Leadership across a team of Service Owners in influencing the work of AI and Data supporting the organisation’s needs

Your duties and responsibilities include:

• Developing product strategies and roadmaps that align with company goals
• Working closely with the development team to design, build, and rollout new products
• Overseeing all stages of product development, from initial concept to product release
• Conducting market research to identify customer needs and market trends
• Collaborating with various stakeholders, including marketing teams, to develop effective go-to-market strategies
• Defining and monitoring key performance indicators to evaluate the product’s success
• Resolving any issues that arise during the product development process
• Coordinating with the sales and customer service teams to ensure the product meets customer expectations
• Regularly reviewing and updating the product portfolio to ensure it remains competitive

What you’ll get in return
This is an excellent role for anyone with an affinity/drive in implementing what we know about AI and Data today and how it can make businesses and processes more efficient within the current available estate.
What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at hays.co.uk

OKR Consultant (SC Clearance Required)

MAKE STRATEGY A REALITY | ACCELERATE YOUR GROWTH | CHOOSE YOUR PATH

As the world’s leading change and transformation consultancy, we’re helping businesses move from strategy to reality by taking a pragmatic and practical approach to build solutions that last.
We’re seeking anOKR Consultantto help us take vision to value and create lasting impact for our Government client.

*Please note, this is an inside IR35 PAYE Umbrella contract that will require onsite working in London 2-3 days per week
SUMMARY

As an OKR Consultant, you will play a vital role in defining, measuring, and reporting on a set of Objectives and Key Results (OKRs) for the Digital, Data, and Cyber Security functions on our government agency account. Your work will help the organization align its goals, track progress, and demonstrate the tangible business benefits of continued investment in these critical areas.

YOU WILL:

• Collaborate with leadership to align on the right metrics for both the Digital, Data, and Cyber Security OKRs and the Service Delivery OKRs
• Ensure access to the necessary systems and data to support the development of a comprehensive OKR dashboard
• Design and build an MVP dashboard to effectively visualize and communicate the OKR data
• Launch the dashboard and provide training to the team on how to write and utilize effective OKRs

IDEALLY, WE’D LIKE:

• A valid SC Clearance used in the last 12 months*
• Demonstrable experience in data management and reporting, with proficiency in tools like PowerBI and familiarity with Azure DevOps and Microsoft Planner
• A strong understanding of the Objectives and Key Results (OKR) framework and its application in organizational performance management
• Excellent communication and stakeholder management skills to align diverse business needs and ensure successful adoption of the OKR process
• Proven ability to work collaboratively, think strategically, and deliver practical solutions that drive tangible business impact
• Familiarity with the public sector and government agencies, particularly in the areas of digital, data, and cyber security

Applicants must be authorized to work in the United Kingdom, without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position.

This is a temporary employee (PAYE) opportunity working via an Umbrella company.
North Highland is an equal opportunity employer, and we adhere to all applicable laws and regulations to ensure a fair and equitable workplace. All qualified applicants will receive fair and impartial consideration without regard to race, colour, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law. We handle all information in accordance local privacy standards and maintain strict confidentiality.

Reference:49102

Power System & Product Development Engineer

London - Hybrid Salary: £80,574 + 3% bonus

We are seeking a Power System & Product Development Engineer to support the development of a smarter, more flexible electricity network.

This role combines power systems engineering with digital product development, focusing on building tools that support flexible connections, DER integration, and DERMS operations across the network.

Responsibilities

• Lead development of smart grid digital tools supporting flexible connections and DERMS.
• Perform power system studies (thermal, voltage, fault level) to identify network constraints.
• Develop Python-based tools, data pipelines, dashboards, and APIs.
• Use GitHub for version control and collaborative development.
• Work with teams across DSO, Planning, Operations, and IT, as well as external partners.
• Support and mentor junior engineers and analysts.

Requirements

• Degree in Power Systems Engineering or similar discipline
• 7+ years experience in the energy sector
• Experience in power system analysis and operation
• Knowledge of DER integration, flexible connections, or DERMS
• Experience developing Python-based analytical tools
• Experience using power system modelling tools such as PowerFactory
• Strong project management and stakeholder engagement skills

Desirable

• Postgraduate degree in power systems or quantitative discipline
• Chartered Engineer status or working towards
• Knowledge of Grid Code, CUSC, or electricity market frameworks
• Project management qualification (APMP/PRINCE2)

My leading Banking client are looking for a talented and motivated individual to be the key product owner for Oracle EPM for the organisation.

You’ll be tasked with implementing, monitoring, and maintaining Oracle application systems to ensure operational efficiency and data integrity as well as provide functional support to end users.

This is a newly created role in a rapidly growing business. A brilliant opportunity!

The following skills/experience is essential:

• Strong Oracle Financials EPM
• Previously performed a full life cycle implementation of Oracle EPM/ERP
• Previously worked in Financial Services
• Good understanding of finance/accounting principles
• Excellent communication skills

Salary: Up to £130,000 + bonus + package

Level: Vice President (VP)

Location: London (good work from home options available)

If you are interested in this Oracle EPM Product Manager position and meet the above requirements please apply immediately.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

As a Lead Service Designer in our digital customer experience team, you’ll own the design of world-class customer journeys and service models across sales and service experiences. You’ll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs.

Sitting within the Customer Experience Centre of Excellence, you’ll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we’re driven by one purpose: to create better experiences for our customers.

What you’ll do:

• Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards.
• Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice.
• Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs.
• Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict.
• Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency.
• Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.

What you’ll bring:

• Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations.
• Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking.
• Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery
• Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys.
• Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments.

We’d love to see examples of your work.
If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas:

• People - How you’ve built, supported, or enabled high-performing teams.
• Process - How you apply scalable user-centred design methods to deliver measurable outcomes.
• Position - How you influence strategy and champion design across an organisation.
• Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact

If you don’t have a formal portfolio, don’t worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact.

The Rewards:

There’s one thing people can’t stop talking about when it comes to : the perks. Here’s a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

How you’ll work

The hybrid working expectations for this role are 3 days in the office per week.

At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office.

Your office base

• London (Osterley)

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

• OR Leeds

Our spacious Leeds tech hub is less than a mile from Leeds train station. There’s plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.

Inclusion:

At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.

We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

As a Lead Service Designer in our digital customer experience team, you’ll own the design of world-class customer journeys and service models across sales and service experiences. You’ll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs.

Sitting within the Customer Experience Centre of Excellence, you’ll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we’re driven by one purpose: to create better experiences for our customers.

What you’ll do:

• Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards.
• Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice.
• Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs.
• Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict.
• Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency.
• Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.

What you’ll bring:

• Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations.
• Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking.
• Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery
• Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys.
• Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments.

We’d love to see examples of your work.
If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas:

• People - How you’ve built, supported, or enabled high-performing teams.
• Process - How you apply scalable user-centred design methods to deliver measurable outcomes.
• Position - How you influence strategy and champion design across an organisation.
• Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact

If you don’t have a formal portfolio, don’t worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact.

The Rewards:

There’s one thing people can’t stop talking about when it comes to : the perks. Here’s a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

How you’ll work

The hybrid working expectations for this role are 3 days in the office per week.

At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office.

Your office base

• London (Osterley)

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

• OR Leeds

Our spacious Leeds tech hub is less than a mile from Leeds train station. There’s plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.

Inclusion:

At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.

We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

As a Lead Service Designer in our digital customer experience team, you’ll own the design of world-class customer journeys and service models across sales and service experiences. You’ll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs.

Sitting within the Customer Experience Centre of Excellence, you’ll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we’re driven by one purpose: to create better experiences for our customers.

What you’ll do:

• Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards.
• Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice.
• Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs.
• Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict.
• Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency.
• Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.

What you’ll bring:

• Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations.
• Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking.
• Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery
• Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys.
• Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments.

We’d love to see examples of your work.
If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas:

• People - How you’ve built, supported, or enabled high-performing teams.
• Process - How you apply scalable user-centred design methods to deliver measurable outcomes.
• Position - How you influence strategy and champion design across an organisation.
• Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact

If you don’t have a formal portfolio, don’t worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact.

The Rewards:

There’s one thing people can’t stop talking about when it comes to : the perks. Here’s a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

How you’ll work

The hybrid working expectations for this role are 3 days in the office per week.

At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office.

Your office base

• London (Osterley)

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

• OR Leeds

Our spacious Leeds tech hub is less than a mile from Leeds train station. There’s plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.

Inclusion:

At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.

We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

As a Lead Service Designer in our digital customer experience team, you’ll own the design of world-class customer journeys and service models across sales and service experiences. You’ll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs.

Sitting within the Customer Experience Centre of Excellence, you’ll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we’re driven by one purpose: to create better experiences for our customers.

What you’ll do:

• Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards.
• Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice.
• Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs.
• Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict.
• Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency.
• Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.

What you’ll bring:

• Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations.
• Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking.
• Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery
• Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys.
• Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments.

We’d love to see examples of your work.
If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas:

• People - How you’ve built, supported, or enabled high-performing teams.
• Process - How you apply scalable user-centred design methods to deliver measurable outcomes.
• Position - How you influence strategy and champion design across an organisation.
• Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact

If you don’t have a formal portfolio, don’t worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact.

The Rewards:

There’s one thing people can’t stop talking about when it comes to : the perks. Here’s a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

How you’ll work

The hybrid working expectations for this role are 3 days in the office per week.

At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office.

Your office base

• London (Osterley)

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

• OR Leeds

Our spacious Leeds tech hub is less than a mile from Leeds train station. There’s plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.

Inclusion:

At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.

We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

As a Lead Service Designer in our digital customer experience team, you’ll own the design of world-class customer journeys and service models across sales and service experiences. You’ll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs.

Sitting within the Customer Experience Centre of Excellence, you’ll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we’re driven by one purpose: to create better experiences for our customers.

What you’ll do:

• Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards.
• Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice.
• Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs.
• Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict.
• Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency.
• Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.

What you’ll bring:

• Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations.
• Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking.
• Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery
• Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys.
• Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments.

We’d love to see examples of your work.
If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas:

• People - How you’ve built, supported, or enabled high-performing teams.
• Process - How you apply scalable user-centred design methods to deliver measurable outcomes.
• Position - How you influence strategy and champion design across an organisation.
• Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact

If you don’t have a formal portfolio, don’t worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact.

The Rewards:

There’s one thing people can’t stop talking about when it comes to : the perks. Here’s a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

How you’ll work

The hybrid working expectations for this role are 3 days in the office per week.

At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office.

Your office base

• London (Osterley)

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

• OR Leeds

Our spacious Leeds tech hub is less than a mile from Leeds train station. There’s plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.

Inclusion:

At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.

We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location: London
Job Type: Permanent
Work Setup: Hybrid

Who We Are
Vanguard is one of the world’s leading investment firms, dedicated to helping clients achieve lasting financial success. Established in 1975, its unique ownership structure-where funds own the company and investors own the funds-ensures all efforts are focused on client outcomes. Known for integrity, innovation, and low-cost investing, fosters an inclusive and collaborative culture that empowers employees to make a meaningful impact globally.

What You’ll Do

• Lead content strategy and optimization by producing clear, brand-aligned materials, analysing performance metrics and trends, and implementing documented processes to anticipate and meet evolving client needs
• Oversee RFP production and data governance by managing end-to-end RFP processes and ensuring data accuracy, consistency, security, and compliance with enterprise standards
• Lead RFP automation and platform integration by optimizing data flows and autofill templates, and auditing processes to ensure accuracy, compliance, and efficiency
• Cultivate cross-functional partnerships to align on service levels, address content gaps, and deliver high-quality outputs through collaborative review and refinement
• Drive automation adoption by integrating tools across platforms, enabling and supporting users, and serving as the go-to resource for troubleshooting and optimization
• Ensure operational excellence by leading efficiency initiatives, managing key data updates, reviewing outputs, and supporting RFP leadership as needed
• Enhance content automation and data quality by adopting new technologies, improving processes, and ensuring accurate, compliant, business-aligned data

What You Bring

• Experience in content management within financial services, including platforms such as Qvidian, Door, and AssetQ
• Skilled in RFP writing and management, including drafting, reviewing, and coordinating responses
• Familiarity with wholesale distribution and servicing of investment products
• Knowledge of Due Diligence Questionnaires (DDQs) and related client documentation processes
• Knowledge of consultant databases and ability to manage data governance standards
• Familiarity with emerging technologies, AI, or other technical solutions relevant to content and process automation

What’s Next
If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more.

We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you.

This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.

Your new company
A high-profile Central Government Client managing the UK’s Import/Export and Trade
Your new role
Data & AI Product Manager - SC Cleared
What you’ll need to succeed
We are looking for an experienced Data & AI Product Manager who is SC Cleared or SC Clearable, to support the client in their journey to ensuring Digital Product and Processes are fit for purpose for future Government AI and Data needs/deliverables.
The role requires SC Clearance, only candidates with ACTIVE SC or SC CLEARABLE backgrounds can be considered.

Core Requirements:

• Experienced IT Product Manager
• Understanding of the latest AI and Data Technologies and how they can support efficiencies across the estate
• Thought-Leadership across a team of Service Owners in influencing the work of AI and Data supporting the organisation’s needs

Your duties and responsibilities include:

• Developing product strategies and roadmaps that align with company goals
• Working closely with the development team to design, build, and rollout new products
• Overseeing all stages of product development, from initial concept to product release
• Conducting market research to identify customer needs and market trends
• Collaborating with various stakeholders, including marketing teams, to develop effective go-to-market strategies
• Defining and monitoring key performance indicators to evaluate the product’s success
• Resolving any issues that arise during the product development process
• Coordinating with the sales and customer service teams to ensure the product meets customer expectations
• Regularly reviewing and updating the product portfolio to ensure it remains competitive

What you’ll get in return
This is an excellent role for anyone with an affinity/drive in implementing what we know about AI and Data today and how it can make businesses and processes more efficient within the current available estate.
What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at (url removed)

6-Month contract - Inside IR35 - 550- 580 per day

London based - hybrid working - 2/3 days office based

Insurance sector - must have experience with Lloyds of London

Key Skills & Experience

• Strong Insurance and data background
• Proven experience as a Product Owner and/or Data Product Owner
• Experience operating across multiple programmes or complex delivery landscapes
• Strong understanding of data-driven products and platforms
• Excellent stakeholder management and decision-making skills
• Overarching role across 3 programmes
• Comfortable working at both strategic and delivery levels
• Strong Lloyd’s + data background
• Light-touch requirements oversight
• Guides PMs & analysts (not hands-on delivery)

Disclaimer:

This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited (“ARM”). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

About the Company

We’re working with an independent, full-service Market Research agency with expertise working both in the UK and globally. They offer both qualitative and quantitative research to drive deep consumer understanding to help develop innovation, communication and brand strategy. Clients include leading names in the FMCG, healthcare, leisure, food & drink and beauty sectors.

They are looking for a talented Qualitative Research Manager to work on varied and meaningful projects with supportive colleagues who value different viewpoints and skill sets.

About the Role

The Qualitative Research Manager is involved in the whole project lifecycle alongside other team members from project briefings and writing proposals, fieldwork management and moderation through to playing a key role in debrief writing and presentations.

Detailed responsibilities include:

• Client Collaboration: You will collaborate with clients to understand their business challenges and research objectives, and be confident, reliable key point of contact.
• Research Design: Shaping and designing research studies, including discussion / task guides
• Project Management: Competently managing project timelines, liaising with external suppliers and taking responsibility for project finances.
• Research Execution: Moderating English-language groups, depths and online communities; viewing and managing fieldwork in other languages.
• Reporting & Storytelling: You will develop insightful reports and presentations that tell compelling stories based on qual data.
• Presenting: Playing a key role in presenting findings and recommendations to clients, and fielding questions
• Business Development: You will contribute to business development efforts by playing a role in proposals, pitches and ongoing client relationship building.

About You

To be considered for this Qualitative Research Manager role you will need:

• 3-4 years of experience in qualitative market research, ideally within an agency environment
• Demonstrably strong, practical qualitative project management experience
• The ability to take responsibility for client relationship building and client handling of smaller accounts / shared responsibility in bigger accounts
• Confidence in focus group moderation, able to take on group or depth interview fieldwork unobserved and ready for client-viewed moderation
• The ability to deliver impactful deliverables (reports, debriefs) that align with client objectives
• To be a confident, engaging presenter of outputs to clients
• Familiarity with AI-powered research tools, with the capability to leverage AI and machine learning for tasks like data analysis, trend prediction, and automating research processes
• Based within commuting distance from either their central Leeds or London (Old Street) office. (They work on a hybrid model, with at least 2 days in the office per week)

If you are looking to work in an environment which invests in their people through mentoring, structured learning opportunities, and access to training that helps you develop both your research expertise and leadership skills, this is the role for you! Whether you want to deepen your qualitative craft, explore new methods, or grow into more strategic roles, our client aims to provide the environment and opportunities to help you progress. We look forward to seeing your CV very soon!

Our client is a Leader in Financial Services Training and is looking for a Learning Content Designer to join the team. This is an Outside IR35 Contract initially 3 days a week with a high chance to turn to 4/5 days soon. Based in fully remote within the UK this role will lead content development for a multi-wave learning programme in the Financial Services Sector.

Client Details

Our client is a Leader in Financial Services Training and is looking for a Learning Content Designer to join the team. This is an Outside IR35 Contract initially 3 days a week with a high chance to turn to 4/5 days soon. Based in fully remote within the UK this role will lead content development for a multi-wave learning programme in the Financial Services Sector. This role involves hand-on content creation and managing content works to deliver client ready learning materials.

Description

Content Development & Management

Own and deliver assigned content workstreams across banking and insurance modules

Build and refine slide decks from course outlines and SME input, including facilitator notes and learner instructions

Develop or adapt case studies, tools, and practical exercises aligned to learning objectives

Manage client review cycles for all outputs, incorporating feedback efficiently and maintaining version control

Assessment Content

Author 20-25 MCQs per module from scratch or existing question banks, ensuring clarity, appropriate difficulty, and alignment to objectives

Manage single client review iteration: incorporate comments, adjust questions, and deliver final versions

Document trainer activities module-by-module, specifying case studies/exercises with timings and formats

Quality Assurance & Delivery

Self-QA all content for logic, accuracy, learning objective coverage, and terminology consistency

Prepare materials for final QA and branding, ensuring they’re complete, version-controlled, and trainer-ready

Coordinate with internal reviewers/SMEs to address feedback within agreed iteration limits

Ensure on-time delivery to meet programme milestones

Profile

Must haves:

• Worked in a learning vendor environment
• Instructional Design
• Content writing
• Educational Content Development
• Experience designing corporate learning content
• Built trainer-led course materials
• Writing multiple-choice assessments

Nice to haves:

• Financial services experience

Job Offer

• Outside IR35 Contract for 3 days initially with high chance it will go to 4/5 days a week
• 450 to 475 a day
• 5 month initial contract with high chance of extension

Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You’ll join a collaborative and inclusive team where you’re supported to grow your skills, explore new opportunities, and contribute from day one. You’ll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow, belong and impact.

We are now looking for a senior individual to join the global Financial Services VAT team, with the role being based in London.

Forvis Mazars’ Financial Services VAT practice is trusted by clients ranging from some of the world’s leading banks, insurers and asset managers to smaller niche players in the sector, to deliver a broad range of services. Within this practice, the Financial Services VAT team provides advisory, compliance and assurance and training services to clients across the world with business activities in the UK.

Job Purpose

To lead the development of the UK sector offering within Forvis Mazars Financial Services VAT team by developing relationships and building sector knowledge, working closely with the other UK partners and directors focussed on this sector as well as the wider international sector leadership team.

We are now looking for the right person to help drive the business forward. The right person would:

• Demonstrate significant experience in the financial services, insurance and/or asset management sector and a strong existing network of sector clients and relationships.
• Have excellent client relationship building skills, combining commitment to first-rate client service with the curiosity to understand the client’s business strategy and assets.
• Bring execution capacity, technical excellence, BD focus and strategy, helping to implement the existing business and to drive new business.
• Act as a key point of contact for other Forvis Mazars firms with Financial Services VAT opportunities and other UK service lines.
• Play a full role in our Financial Services VAT marketing strategy and be seen as a sector expert both within Forvis Mazars and externally.

The role is a senior one which would involve high levels of collaboration with multiple other senior individuals across Forvis Mazars (both within the UK and internationally) and the right person would be able to use it as a platform to either push for partnership or develop a leadership role as a partner.

Professional Responsibilities:

• Deliver high quality technical advice, working with a diverse range of financial sector and insurance clients.
• Business development and broader team management to deliver assignments.
• Shape and deliver the national sector strategy for Forvis Mazars Financial Services VAT offering.
• Develop market intelligence and sector knowledge to prepare for new client opportunities and pitches.
• Take the lead on proposal documents for new opportunities and help to convert these.
• Build an external network, developing a strong rapport with both existing and target clients and key market constituents.
• Lead the team in marketing activity as well as building own market profile.
• Build an internal network within Forvis Mazars (both in the UK and internationally), to maximise the value we bring to clients and opportunities for the firm as a whole.
• Work as part of an integrated financial services offering, working closely with colleagues across Tax, audit and other advisory teams.
• Promote Forvis Mazars Financial Services VAT sector knowledge both within the broader teams at Forvis Mazars and to other relevant parts of the firm.
• Manage delivery of client engagements by directing the team to achieve client objectives across various service offerings
• Taking the day to day lead role in running assignments, typically with a portfolio of assignments at any one time.

People Development

• Help to develop our team technically by ensuring that they are properly informed on relevant sector dynamics and a commercial understanding;
• Acting as a mentor to junior team members: help individuals to achieve their potential through coaching, training and development.
• Reviewing the work of others and provide real time informal feedback.
• Help to ensure that our deliverables and other outputs are visually effective and clear;
• Build broader market relationships and knowledge that will help to ensure that our advice is up to date and informed by the latest technical developments and market insights; help to build the culture of the team so that junior team members also become used to doing this;
• Help to promote a general culture of learning and development across the team from one job to the next;
• Potential for line management responsibilities for staff in London.

Key Requirements for the Role:

• The right person is likely to have a number of years of substantial experience of VAT advisory work in the Financial Services sector.
• Proven track record of building business and leading teams.
• Good understanding of the industry, key sector trends and the key players in the market.
• Excellent written and oral presentation skills.
• Demonstrable project management skills and ability to work toward demanding timetables.
• Track record of building enduring relationships with clients through repeat work.
• Ability to interpret and present issues, identify risks and opportunities through sound analysis and application of technical knowledge and commercial acumen.
• Be a highly pro-active, confident leader with a proven ability to build constructive professional relationships at all levels
• Detailed understanding of engagement and risk processes used in an accountancy firm context, and experience of applying these.
• Tax qualifications such as the CTA would be desirable but not essential.
• Fluency in English both written and verbal is mandatory and fluency in a second EU language is desirable
• Self-motivated, ambitious and hard working. Driven by a passion to provide excellent client service and to build a growing business, with a strong team ethic.

Diversity, Equity, and Inclusion

At Forvis Mazars inclusion and diversity are central to our values. We recognise that being an inclusive and diverse organisation makes us stronger as a business. We seek to attract and recruit people who reflect the diverse nature of our clients and communities, regardless of sexual orientation, gender identity, ethnicity, nationality, faith or belief, social background, age, and disability. Forvis Mazars selects candidates based on skills, knowledge, qualifications, and experience.

At Forvis Mazars, we’re always looking ahead, for our people, our clients and the wider world. Together, we grow, belong and impact. You’ll be supported to learn, explore and develop from day one. We celebrate individuality, encourage bold thinking and believe success comes from working together. With us, you’ll belong to your local team, gain global experience, and make a meaningful impact now and in the future.

About The Team:

The Associate Director appointment is a newly created role supporting both our central London and Sutton offices (a hybrid role, 1-2 days per week in each location). Supporting the financial planning team and contributing towards our stretching growth plans. You will be part of a growing team of planners and associated support staff. Whilst the team have a significant number of existing clients to deliver a high-quality service to, an equally important part of the role will be to provide a local market presence and to focus on winning new clients.

What You’ll Do:

• Bring or develop a presence in the local marketplace and have a plan of how to win new clients.
• Comply with the Training and Competence Scheme of Forvis Mazars Financial Planning.
• Management of a portfolio of existing financial planning clients, ensuring that planning opportunities are identified and, where appropriate, pursued
• Provide appropriate financial planning advice to Forvis Mazars LLP and externally referred clients.
• Collaborate on the growth of the Milton Keynes business alongside the Forvis Mazars LLP wider business
• Maintain an up-to-date technical knowledge of personal tax and financial planning and related matters

What You’ll Bring:

• Diploma qualified as a minimum, ideally Certified Financial Planner and Chartered Financial Planner
• Holds strong financial planning experience
• Evidence of ability to generate new work from new client found externally to an existing client book.
• Ability to proactively manage existing client relationships and to develop new relationships

What We Offer:

Forvis Mazars is a leading global professional services network delivering quality across audit, tax, advisory and consulting. We’re united by a shared purpose and a strong sense of belonging, with a culture rooted in inclusion, responsibility, and collaboration. With us, you’ll be empowered to shape your career, contribute your ideas, and make a difference from day one.

We embrace individuality and encourage everyone to bring their whole selves to work. Whether you’re looking to stretch your potential, build meaningful relationships or be part of a diverse, forward-thinking team, this is a place where you can thrive.

Salaries & Benefits:

At Forvis Mazars, we pride ourselves on being a fair and competitive employer, we offer a competitive salary which are based on experience and benchmarking. We have an annual performance-based bonus, and regular salary reviews to ensure you are rewarded for your efforts.

You’ll enjoy hybrid working options, allowing you to maintain a healthy work-life balance, along with clear career progression opportunities that will support your growth. Our comprehensive benefits package includes wellbeing support because we believe in taking care of our people. Does this sound like the kind of place where you can thrive?

Location:

London Office - Located in 30 Old Bailey, London, EC4M 7AU. Moments from City Thameslink, St Paul’s and Farringdon stations. Ideally positioned in the heart of the City of London, near major landmarks and law courts.

Sutton Office - Located in 6 Sutton Plaza, Sutton Court Road, Sutton, SM1 4FS. Just a few minutes’ walk from Sutton railway station. A commuter-friendly location with shops, cafés and parks nearby.

Ready to Grow, Belong, and Impact? Apply now and join us at Forvis Mazars!

Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future.

You’ll join a collaborative and inclusive team where you’re supported to grow your skills, explore new opportunities, and contribute from day one. You’ll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow, belong and impact.

In Europe, Forvis Mazars has developed a leading team in Corporate Treasury Advisory with 60+ dedicated consultants supporting Treasury & Financing departments or CFO in 4 mains areas: (i) Treasury Transformation, (ii) Liquidity Optimisation; (iii) Financial Risk Management; and (iv) Operational Support. Forvis Mazars Group has recently launched a strategic initiative to boost the development of this Corporate Treasury Advisory practice with the objective to double its size within 3 years leveraging on strong existing expertise and Forvis Mazars footprint.

The Opportunity

Forvis Mazars is looking for an Assistant Manager or Manager to join our London team to help lead and deliver client engagements focused on Treasury Management Systems (TMS), bank connectivity and payments (including Bank Communication Tools / payment platforms).

This role is ideal for someone with hands-on TMS and/or payments platform implementation experience who enjoys being client-facing, translating requirements into clear deliverables and shaping practical solutions.

Where this role sits: The Assistant Manager / Manager role sits within our UK Treasury Advisory team and typically reports into an Associate Director / Director / Partner.

Key Responsibilities

Main activities for the role include:

• Participate and oversee the delivery of TMS and bank connectivity / payments (BCT) assignments (selection, implementation / PMO, optimisation, configuration, administration support, upgrades, audit, etc.), ensuring client expectations are exceeded and quality standards are met.
• Translate client requirements into clear deliverables and practical recommendations.
• Contribute to UK go-to-market initiatives to develop new opportunities related to TMS and BCT in the UK (marketing campaign, events, publication, direct approach).
• Identify, negotiate and secure business opportunities with the support existing Treasury Advisory teams and local partners.
• Support team and capability build in the UK and collaborate with Corporate Treasury Advisory colleagues across Europe.

Your Profile

Essential

• Minimum of 4 to 5 years’ experience in treasury technology / treasury transformation (consulting or in-house), with hands-on exposure to TMS and/or payments platform delivery.
• Certified with one or more TMS platforms, such as Kyriba, ION, FIS, GTreasury (or similar).
• Experience leading workstreams / engagements across requirements, solution design, governance/PMO, testing/UAT and go-live readiness.
• Strong stakeholder management and workshop facilitation skills; comfortable with Treasury/Finance/IT audiences.
• Ability to turn ambiguity into structured decisions, plans and deliverables.
• Fluent English (written and spoken).

Desirable

• Hands-on experience leading bank connectivity and payment factory workstreams: SWIFT / host-to-host / APIs, payment factory concepts, bank onboarding.
• Familiarity with treasury operating model/process redesign alongside systems.
• Knowledge of the UK treasury ecosystem (ACT, banks, vendors).
• People leadership (coaching / informal line management).

What We Offer

• A chance to help build a growing UK treasury technology capability, backed by a strong and established European treasury advisory team.
• High-impact client work across treasury transformation, technology and payments.
• Significant autonomy and responsibility with clear progression opportunities.
• Hybrid working and flexible arrangements.
• Training and development programs in a collaborative international environment.

Diversity, Equity & Inclusion

At Forvis Mazars diversity, equity and inclusion are central to our values. We value our people’s unique backgrounds, perspectives, and experience, and know this diversity create better outcomes for our clients.

We seek to attract, develop, and retain the best talent, inclusive of sex, ethnicity, disability, socio-economic background, sexual orientation, gender identity, nationality, and faith.

We select candidates based on skills, knowledge, qualifications, and experience and aim to support all our team members to reach their potential.

At Forvis Mazars, we promote an environment in which you can grow your skills, belong to a team that values your ideas, and make an impact that matters.

Bid Writer

Government Framework - Infrastructure, Applications and Digital Transformation 80k - 90k + Generous Benefits / Bonus
Full Time / Permanent
Benefits include - Bonus, Training, Medical Plan, Dental, Health, Pension, Group Income Protection, Eye Test, Gym Discount, Cycle to work scheme and many more.

Hybrid Working
Base office locations to choose from: London, Telford, Abingdon, Birmingham, Bath, Glasgow, Inverness, Leeds, Liverpool, Manchester, Narin, Newbury, Newcastle, Stevenage, Wales Pontypridd, Warrington, Woking and Worthing.

You must be eligible and willing to undergo SC security clearance.

Deerfoot Recruitment is proud to be assisting a leading Global Consultancy in their search for an experienced Technical Bid Writer (Infrastructure, Applications and Digital Transformation)
to join their growing team. This is an exciting opportunity to play a pivotal role in shaping and driving complex bids and proposals that have a strategic impact on major business pursuits.
This position is offered on a hybrid working model, with flexibility for candidates based anywhere in the UK, and occasional travel as required for collaboration and client engagement.

There will be a requirement to attend the Telford office once per month with overnight stay.
You will also work closely with the public sector team who are based in London.
Expenses to Telford and any other sites will be reimbursed from the candidate’s base office.

As Technical Bid Writer, you will be responsible for managing the full bid lifecycle across RFXs and proactive pursuits. You will ensure compliance, quality, and consistency throughout the process working closely with stakeholders across sales, solutioning, finance, and leadership teams. The successful candidate will bring strong analytical thinking, storytelling capability, and the ability to build and maintain trusted relationships across a variety of internal and external stakeholders.

Key Responsibilities:

• Lead and coordinate bid responses from initial planning through to submission
• Ensure all client deliverables meet high standards of quality, consistency, and strategic alignment
• Collaborate with subject matter experts to develop compelling pursuit storyboards and value propositions
• Manage stakeholder communication, governance, and budget considerations across complex projects

Ideal Candidate Profile:

• Consistent and demonstrable experience of large and/or complex deals in which the quality of written submissions is a key factor in winning the deal.
• Demonstrable experience in winning public sector bids including common government frameworks.
• Broad experience of technical writing, for example on topics such as Infrastructure, Applications and Digital Transformation, blending traditional offerings experience with innovative technologies and approaches.
• Strong copywriting skills applied to technical subject matter and clearly articulating win themes and business value.
• Able to develop junior and inexperienced team members on best practice writing skills.

Desirable skills:

• APMP certification would be an advantage but not essential (Association of Proposal Management Professionals)

If you’re a skilled Bid Writer looking for your next challenge within a forward-thinking, fast-paced environment, we would love to hear from you.

Bid Writer / Proposal Writer / Tender Writer / Bid Author / Proposal Author / Technical Bid Writer / Government Bid Writer / IT Bid Writer / Public Sector Bid Writer /Framework Bid Writer

Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn’t right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Location: London, Hybrid EC4R 9AD
Salary: Competitive, DOE, + Excellent Benefits!
Contract Type: Full Time, Permanent
What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources

Why Do We Want You

At Axco, part of Wilmington plc, we re developing data driven products that support the global insurance market, and we re looking for someone who can help shape how those products use and present data.

This role will give you the space to design and refine Power BI models, dashboards and analytics that sit at the core of our customer facing tools. You ll work closely with colleagues across product, engineering and data to translate real business needs into clear, reliable insight.

If you want to build data solutions that are used, valued and continually iterated on, we d like to hear from you, so apply today!

Please note: To complete your application, you will be redirected to Wilmington Plc s career site.

At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply !

You will be responsible for:

• Being part of the product team responsible for developing data solutions for our clients using Power BI and other relevant data and reporting technologies.
• Developing internal business analytics on product usage, customer segmentation, feedback analysis, product performance, and customer sentiment.
• Exploring new and existing frameworks/techniques for maximising product value from existing datasets for end customers.
• Cross-functional collaboration between engineering, data, and product teams to develop new data solutions using advanced BI techniques.
• Liaising with Marketing and Sales teams to document and advocate product value for the end customer.
• Providing training and support to internal teams and end-users on report features and usage best practices.

What s the Best Thing About This Role

As part of a small product team, you ll have the opportunity to upskill quickly and make a meaningful impact on the direction of Axco s products.
The role offers a high level of autonomy, with the chance to take full ownership of your work and contribute directly to product innovation and strategy.

What s the Most Challenging Thing About This Role

Working within a small team means you’ll often need to take initiative and bring forward your own ideas for continuous improvement.

As some frameworks and processes are still being established, you ll play a key role in shaping these foundations so strong problem-solving skills and a proactive mindset are essential.

To be successful in this role, you must have:

• 3 to 5 years of experience in Power BI development roles or similar.
• Designed and implemented efficient and scalable data models that support reporting and analytics requirements.
• Used Power Query (or similar tools) for data extraction, transformation, and loading (ETL) processes to prepare data for analysis.
• Demonstrable skill in performing data analysis on large datasets and preferably worked in data engineering roles to analyse and transform data for data science.
• Built interactive and visually appealing Power BI reports and dashboards that provide actionable insights, and developed complex DAX calculations to meet business logic and reporting needs.
• A good understanding of Power BI REST and Client APIs for embedding, automating, and managing reports and datasets (a huge plus).
• Experience working closely with software development teams to design and implement software solutions in an agile development process.
• A good understanding of optimising Power BI reports and data models for performance and scalability.
• Created and maintained comprehensive documentation for data models, reports, and processes in past roles.
• Worked closely with cross-functional stakeholders to gather requirements and ensure the successful delivery of BI solutions.

To be successful in this role, it would be great if you have:

• Familiarity with SQL and data integration techniques.
• Experience with Azure services (e.g., Azure Data Factory, Azure SQL Database).
• Knowledge of Python or R for data analysis.
• Familiarity with Agile development methodologies.
• Experience with other BI tools and technologies.
• A Bachelor s degree (ideally in Computer Science, Information Systems, or a related field).
• Formal qualifications in Power BI and Data Analysis.

We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment.

About us

Axco is part of Wilmington Plc. Axco is a leading provider of data, analysis and insight to the global insurance and employee benefits industries.

Through expert research and data solutions, Axco helps businesses make informed decisions across international markets.

Join us and do Work That Means Something

At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape.

When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities.

Whether you’re just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning.

Join us and make a real difference. Click on APPLY today!