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Customer Success & Account Management Jobs
Overview
Looking for top Customer Success and Account Management jobs? Explore the best opportunities to advance your career in client relations, account growth, and customer retention. Find your next role in Customer Success and Account Management today on Haystack—where IT professionals connect with leading employers.
Senior Customer Analyst
TJX UK
Watford
Hybrid
Senior
Private salary
RECENTLY POSTED

TJX Europe

At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

The Role:

We’re looking for a commercially minded Senior Customer Analyst to help shape how customer metrics inform performance across our stores and departments. This role is to operate as an important bridge between customer insight and performance - helping our partners unlock opportunities rooted in the customer. This is perfect for someone who enjoys turning complex data into clear, actionable opportunities whilst working across multiple stakeholders.

You’ll join a fast-growing, inquisitive team that partners increasingly closely with our Merchandising and Buying functions. Our goal is to uncover and drive customers opportunities which will ultimately impact sales throughout TK Maxx and Homesense banners. No two weeks are the same: you’ll move fluidly between strategic thinking, deep analytical exploration, and supporting the business in applying customer insight to real-world commercial decisions.

We value curiosity, problem-solving and a passion for continual improvement. Advanced SQL skills are essential, ideally gained in a customer, commercial, or financial analytics setting. In return, you’ll have the opportunity to stretch and develop those skills within a supportive environment backed by a multi-million-pound customer data and technology stack, with dedicated IT support to ensure you can focus on high-value work without friction.

We are a collaborative team with a flexible hybrid model-using office days for connection, co-working and accelerated development, and home days for deep, uninterrupted analysis.

What you’ll do:

You will work closely with the Customer Analytics Manager to embed customer insight into business decision-making, supporting key functions such as Merchandising, Buying, and Store Operations. Responsibilities include:

  • Reporting customer participation and performance across stores and departments
  • Helping to develop consistent and clear customer reporting for our Merchandising and Buying partners
  • Conducting exploratory analysis to identify customer-driven commercial opportunities
  • Translating customer data into clear insights
  • Shaping strategic recommendations that drive measurable growth
  • Presenting complex findings in a simple, compelling way to stakeholders across the business
  • Building scalable analytical models to support business-as-usual activity
  • Mentoring and supporting junior analysts within the team

What you’ll bring:

  • Excellent analytical skills including advanced excel and SQL skills.
  • Advanced Google Analytics skills and experience
  • Knowledge of Power BI essential
  • Finance qualification preferred e.g. CIMA or experience working with financial teams
  • Solid project management skills and experience prioritising multiple projects simultaneously.
  • Excellent communication skills with the ability to translate complex topics in a simple and meaningful way.
  • Ability to build effective working relationships with internal stakeholders and external partners.
  • Strong team player with inquisitive personality
  • Also Desirable:
    • Experience in location analytics
    • Usage of tools such as QGIS or Carto
    • Experience in using cred/debit card token data

You must have the legal right to work in the country you are applying to.

As proud as we are of our past success, it’s our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.

Address:
73 Clarendon Road

Location:
EUR Home Office Watford GB

AI Technical Customer Support
Circana
Bracknell
Remote or hybrid
Junior - Mid
Private salary
RECENTLY POSTED

Company description

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives.

Job description

The Client Technical Customer Support role involves providing expert assistance to internal and external clients by troubleshooting AI technical issues and ensuring seamless operation of Circana products and services. This position requires strong problem-solving skills, excellent communication, and a deep understanding of the company’s offerings. By addressing client concerns promptly and effectively, the role helps maintain high levels of customer satisfaction and loyalty. Additionally, it involves collaborating with other teams to improve overall service quality and client experience.

Job Responsibilities

  • Client Issue Resolution: Troubleshoot and resolve client-reported issues related to AI products (e.g., model performance, integrations, or configuration problems).
  • Product Guidance: Provide clients with best practices on using AI solutions effectively, including setup, customization, and optimization.
  • Incident Management: Track, prioritize, and manage support tickets from intake to resolution, escalating to L2/L3 teams when needed.
  • System Monitoring: Monitor AI applications and pipelines for errors, anomalies, or downtime, ensuring proactive resolution before clients are impacted.
  • Documentation: Create and maintain knowledge base articles, troubleshooting guides, FAQs, and client training materials.
  • Feedback Loop: Gather client feedback and relay it to product and engineering teams to drive improvements and new feature development.
  • Testing & Validation: Assist in testing bug fixes, patches, and product updates before release to clients.
  • Data Handling Support: Guide clients on data formatting, preprocessing, and ensuring compliance/security while using AI tools.
  • Cross-Team Collaboration: Work closely with product managers, engineers, and customer success teams to ensure client satisfaction and issue resolution.

Required profile

  • Bachelors degree in computer science, Information Technology, Engineering, or related field (or equivalent hands-on experience).
  • Prior experience in technical support, help desk, or client success roles (ideally with SaaS, enterprise or AI/tech products).
  • Ability to manage multiple client priorities with professionalism and efficiency.
  • Excellent verbal and written communication skills with the ability to explain technical issues to non-technical users.
  • Strong problem-solving skills with the ability to diagnose issues across applications, APIs, and integrations
  • Strong documentation skills for creating FAQs, support articles, and knowledge base content
  • Basic knowledge of AI concepts, cloud platforms, and APIs is strongly preferred.
  • Familiarity with AI systems, natural language processing tools, or machine learning products.
  • Experience using tools like Jira, Confluence and CRM tools, or similar bug tracking and documentation systems.
  • Bilingual a plus (English/Spanish, English/German or English/Italian)
  • Familiarity w/Circana tools, including Unify+, model/report building, and ideally Emiri; prior experience is a strong plus.
  • Flexibility to work in different time zones, shifts, or on-call rotations (if required).
  • Passion for technology and willingness to continuously learn about new AI tools and trends.

What we offer

Were a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified by Great Place To Work. This prestigious award is based entirely on what current employees say about their experience working at Circana.

Platform Solution Architect (SC Cleared) - Fully Remote in UK
JLA Resourcing Ltd
London
Fully remote
Mid - Senior
£90,000
RECENTLY POSTED

The Opportunity

We’re working with a fast-growing cyber technology company that is helping organisations improve how they anticipate and manage cyber threats. Their platforms are used by thousands of public and private sector organisations globally and continue to see rapid adoption.

As part of that growth, they’re looking to hire a Customer Platform Architect to support customers deploying and operating the platform within their own environments.

This is a role that sits between architecture, infrastructure engineering and customer advisory — helping organisations design the right environments, deploy successfully and ensure long-term platform reliability.

The Role
You’ll work closely with customers and internal engineering teams to ensure the platform runs effectively within complex on-premise and hybrid environments.
The role combines platform architecture, technical troubleshooting and customer advisory, supporting organisations that rely on the platform to manage cyber threat intelligence and security operations.
Key responsibilities include:

  • Guiding customers through the design and deployment of their platform infrastructure.
  • Advising on sizing, architecture and deployment approaches for on-premise environments.
  • Diagnosing and resolving infrastructure-related platform issues.
  • Conducting platform health checks and performance reviews.
  • Producing clear architecture and infrastructure documentation.
  • Supporting pre-sales teams by advising on platform architecture and deployment requirements.
  • Collaborating with engineering and product teams to ensure architectural needs are understood and supported.

The Person

You’ll be a technically strong infrastructure or platform specialist who is comfortable working directly with customers and advising on complex environments.

Essential experience includes:

  • Strong background in on-premise infrastructure (servers, networking, storage and virtualization).
  • Exposure to cloud environments such as AWS, Azure or GCP.
  • Experience with containerisation and orchestration (Docker, Podman, Kubernetes).
  • Good understanding of Kubernetes architecture and Helm-based deployments.
  • Strong troubleshooting and problem-solving skills.
  • Previous experience in customer-facing technical roles.

Nice to have:

  • Experience within the cyber security sector.
  • Exposure to threat intelligence platforms or security operations environments.

Personal qualities:

  • Strong communication skills — able to explain complex architecture clearly.
  • Analytical mindset and structured approach to problem solving.
  • Comfortable working autonomously in a remote-first environment.
  • Collaborative approach across engineering, product and customer teams.

Security Requirements

Candidates must hold UK SC clearance

  • Competitive salary and equity – everyone benefits from the company’s success
  • Remote-first and flexible working – work in a way that fits your life
  • Choose the equipment that suits you – select the tools and setup you prefer
  • Biannual team gatherings – regional and global meetups to collaborate, connect and strengthen the culture beyond the screen
Branch Supervisor
Wolseley UK Limited
London
In office
Junior - Mid
Private salary
RECENTLY POSTED

Salary:

Competitive + Bonus + Excellent Benefits

Branch Supervisor - Finchley, London (N12 8QA) - Plumb Centre

So, who are we? We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary there are also benefits on tap – including…

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Branch Supervisor based in our brand new Finchley, London (N12 8QA) branch you’ll be responsible for:

  • Supporting the Branch Manager with the day to day running and operations within this branch.
  • Building rapport with customers & suppliers, responding to any queries and processing sales.
  • Serving customers on the trade counter, offering advice and product knowledge.
  • General warehouse duties including, goods in & out, picking and packing customer orders and merchandising.

This is a full-time, permanent role working 40 hours per week Monday to Friday 7:30am-4:30pm or 8am-5pm and Saturday mornings 8am - 12pm as of required (paid as overtime).

And here’s what we’d like you to have to be a successful Branch Supervisor…

  • Experience in a supervisory position or a confident Sales Advisor who is looking for that next step in their career
  • Previous industry or merchant experience
  • Excellent communication skills and confidence interacting with customers and suppliers to build strong relationships.

We look forward to receiving your application!

#ACHS150

Sales Representative
Red Recruitment
Norfolk
Hybrid
Graduate - Junior
£24,004
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Red Recruitment is recruiting a Sales Representative for our client based in Norwich who specialise in 24/7 Care solutions on a Full time basis.

This role is perfect for someone with an empathetic approach, who likes working in a fast-paced environment delivering outstanding customer experiences to vulnerable customers.

Benefits and Package for Sales Representative:

Salary: 24,004.50 Per Annum with on target earnings (Average OTE 36,000)
Hours: 37.5 hours per week - Shift pattern between Monday - Sunday 8am - 8pm
Contract: Permanent
Location: Norwich Hybrid (70% in Office)

  • 233hours annual leave holiday increasing with length of service.
  • Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
  • 24/7 employee assistance programme with an easily accessible app!
  • Family and friends’ discounts on our services & products
  • Pension Scheme, up to 3% Company matched
  • Free on-site parking

Key Responsibilities of Sales Representative

  • Handle inbound and outbound customer enquiries across phone, email, and digital channels with professionalism and care
  • Generate and convert sales leads through proactive outreach and effective engagement
  • Provide accurate product information and tailored recommendations
  • Build strong customer relationships to encourage repeat business and loyalty
  • Identify and promote upgrade opportunities that enhance safety, independence, and quality of life
  • Clearly explain the benefits of upgraded devices and services
  • Achieve and exceed individual and team sales targets, KPIs, and revenue objectives
  • Spot up-selling and cross-selling opportunities in every interaction
  • Prepare accurate quotations, process orders, and ensure timely follow-up

Key Skills and Experience of Sales Representative:

  • Have an excellent telephone manner
  • Can build rapport with customers along with being patient and empathetic and spot opportunities to cross sell
  • Are reliable, trustworthy and motivated
  • 1 Year experience in customer facing role and display great customer service skills
  • Comfortable using a CRM although training is provided
  • Confident in both an inbound and outbound calling role

If you have the relevant skills and experience as a Sales Representative and are interested in the position, please apply now!

Red Recruitment (Agency)

Senior Commercial Account Handler
Capio Recruitment Insurance
Bristol
Hybrid
Senior
£45,000 - £50,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Job Title: Senior Commercial Account Handler Location: Bristol Salary: £45,000 to £50,000 Benefits: Flexible working arrangement About the Company: Join a highly regarded, large UK insurance brokerage with strong credentials in the commercial space. This people-centric firm is growing rapidly and has a clear reputation for expertise, especially in specialist sectors such as health and care. They value a people-first approach, with a culture that emphasises empowerment, communication and growth. Role Summary: You will step into a Senior Account Handler position within the Health and Care team, working on commercial products with a focus on the healthcare/social care sector. This is an excellent opportunity for someone with strong commercial insurance experience who wants to work in a dynamic, high-expectation environment with a supportive and flexible culture. The role offers career progression, autonomy, and a chance to make a real impact within a growing business. Key Responsibilities: • Support Account Executive in managing an existing portfolio of care/social care clients, handle renewals, mid-term adjustments, deliver high-quality service; ensure retention and growth in a specialist sector • Provide commercial insurance products expertise to clients, apply and expand technical knowledge to deliver tailored solutions • Liaise and engage proactively with insurers, customers and internal stakeholders. Build strong relationships, drive renewal conversations and manage expectations • Managed client documentation and onboarding, ensuring the information is comprehensive and accurate to support the quoting process • Support growth of the business: Contribute to business development, identify opportunities for cross sell and collaborate with the team Requirements: • Experience working in commercial insurance with strong knowledge and technical ability in commercial products, including commercial-combined, Fleet, Public Liability, Employers' Liability, and Management Liability • Demonstrable technical insurance knowledge and relationship-building ability, in a broking environment, experience working with insurers would be desirable • Strong client management and engagement skills, collaborative style, professional attitude • Adaptable and fast learner, ability to get up to speed with sector-specific systems, processes and products to effectively service the book • Proactive, personable, team-oriented, good cultural fit in a supportive but high-expectation team. Desirable: • CII qualification or working towards • Experience and background in handling medical malpractice, social care or healthcare insurance If this role isn't quite right, it's still worth speaking to one of our specialist team, we may be working on something that hasn't hit the market yet. Related Job Titles: Senior Account Handler, Commercial Account Handler, Insurance Account Manager, Commercial Broker, Health & Care Insurance Specialist

Remote working Tax Advisor - Written Consultancy Work
HAYS
Leicestershire
Fully remote
Junior - Mid
£55,000 - £62,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Remote-working Tax Advisor - Written Consultancy Work

Your new company
This is a great opportunity to become a Tax Advisor/Consultant at a very niche consultancy firm, which specialises in tax, accounting, and finance. The firm use their knowledge and expertise to share up-to-date information regarding any compliance or regulatory changes within tax, either via the phone or email. They provide these excellent services in as little as 30 minutes and work with over 5000 customers ranging from small independent firms to those in the Top 100.

Your new role

Accounts Manager
HAYS
Lancashire
In office
Mid - Senior
£45,000 - £50,000
RECENTLY POSTED

Established independent firm of accountants looking to recruit an Accounts/Client Manager

Your new company
An established independent firm of accountants based in Preston who are dedicated to providing tailored financial and business solutions to their diverse client base are looking to appoint an Accounts/Client Manager.

Your new role
The Accounts/Client Manager will be responsible for managing a portfolio of clients, ensuring their financial and accounting needs are met with excellence. You will be the main point of contact for clients, building strong relationships while overseeing day-to-day accounting processes. You will act as the primary point of contact for a portfolio of clients providing advice and guidance on accounting, tax and financial matters. You will have responsibility for over 200 clients. You will oversee the preparation of annual accounts, tax returns, and VAT returns for clients, ensuring accuracy and compliance. You will also be assisting clients with transitioning to digital accounting platforms, such as Xero or Quickbooks.

What you’ll need to succeed
ACA/ACCA Qualified if preferred with proven experience in a client-facing accounting role within an accountancy firm. You will have strong knowledge of accounting principles, tax regulations, and compliance requirements. Proficiency in accounting software such as Xero and QuickBooks is essential.

What you’ll get in return
You will receive a competetive salary plus benefits and the opportunity to work directly for the Parter of the firm and the opportunity to grow your career.

What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #

Client Manager
HAYS
South Glamorgan
Hybrid
Mid - Senior
£45,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

An Accountancy & Advisory firm looking for a New Client Manager to join the team

Your new company
A successful independent Accountancy & Advisory firm looking to add a Client Manager to the team. This business provides Audit, Taxation, Corporate Finance and Accountancy solutions to their clients. They are a five director firm with around 20 staff underneath.

Your new role

Client Portfolio Manager
HAYS
Manchester
Hybrid
Mid - Senior
£45,000 - £55,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Client Portfolio ManagerIndependent Accountancy Practice Manchester City Centre Hybrid Working

Your new company
An excellent opportunity has arisen for a Client Portfolio Manager to join a highly regarded independent accountancy firm based in Manchester city centre. Known for its low staff turnover, supportive culture, and high quality client work, this firm offers a genuinely positive working environment where people are valued and developed long term.This role is ideal for an experienced practice professional who enjoys managing client relationships and wants to work for a firm that prioritises flexibility, training, and career progression.
Your new role
As Client Portfolio Manager, you will take ownership of a diverse portfolio of clients, acting as their main point of contact and ensuring a high standard of service delivery. Your responsibilities will include:

  • Managing a portfolio of owner managed businesses and SMEs
  • Reviewing statutory accounts and management accounts
  • Overseeing compliance for corporate tax and personal tax matters
  • Building trusted, long term relationships with clients
  • Managing workflow and deadlines across your portfolio
  • Supporting, mentoring, and reviewing the work of junior team members
  • Working closely with partners to identify advisory opportunities

What you’ll need to succeed
You will ideally be:

  • ACA or ACCA qualified (or qualified by experience)
  • Currently working in an accountancy practice environment
  • Experienced in managing a client portfolio with minimal supervision
  • Confident communicating with clients at all levels
  • Organised, proactive, and commercially minded

What you’ll get in return

  • Join a well established independent firm with a strong reputation and low staff turnover

  • Hybrid working with flexibility around office and home working

  • City centre location with excellent transport links

  • A supportive, close knit team culture

  • A structured training and development programme, including ongoing CPD

  • Clear opportunities for career progression

  • Competitive salary and benefits package

What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #

Client Manager
HAYS
South East
Hybrid
Mid - Senior
£45,000 - £65,000
RECENTLY POSTED

Client Manager option for upto 4 days WFH

Your new company
A modern, forward thinking accountancy practice with an excellent reputation across Sussex and Surrey. The firm has recently moved into brand new offices and continues to grow steadily, offering a supportive culture, a friendly team ethos, and a genuinely positive work-life balance.Due to ongoing expansion, they’re now looking for an experienced Client Manager to take ownership of a varied portfolio and play a key role in client relationships.
Your new role
As Client Manager, you’ll take responsibility for a mixed portfolio of SMEs, owner managed businesses and professional services clients.Your role will include:

  • Managing client relationships as the main point of contact
  • Reviewing and preparing year end accounts for companies, partnerships and sole traders
  • Corporate and personal tax compliance
  • Providing ad hoc advice and supporting clients with cloud accounting
  • Supporting junior team members where required
  • Working independently with the freedom to run your own portfolio

This is a role where you’ll be trusted, valued and given real autonomy - all within a firm known for being down to earth, stable and kind.
What you’ll need to succeed

  • 7-10 years’ experience in general practice
  • Confident managing your own portfolio
  • Personable, professional and able to build strong client relationships
  • Knowledge of CCH, Sage or Xero helpful but not essential

What you’ll get in return

  • Salary between £45,000-£65,000 depending on experience
  • Hybrid working (up to 4 days per week from home after probation)
  • New office environment and a warm, supportive team
  • Ongoing CPD support
  • Strong benefits package
  • Genuine long term career stability

What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #

Client Manager
HAYS
Ipswich
Remote or hybrid
Mid - Senior
Private salary
RECENTLY POSTED

Client Manager job with leading firm in Ipswich

Hays are recruiting an ACA or ACCA Qualified Client Manager for their client, a forward-thinking and supportive firm where you can genuinely progress your career?

This is an exciting opportunity to join a respected firm with a strong local presence, backed by the scale and investment of a national group. You’ll join a collaborative, people focused environment that values innovation, empowers its teams, and offers excellent career development pathways.

Your New RoleAs Client Manager, you will take responsibility for managing your own portfolio of owner managed business clients, delivering a high quality, proactive and compliant service.
You will:

  • Manage, develop and maintain strong client relationships
  • Provide accurate and timely advisory support
  • Oversee your own time, workflow and productivity
  • Support the development of junior team members through coaching and mentoring
  • Contribute to a culture of collaboration, learning and continuous improvement

This is a fantastic opportunity for someone who enjoys autonomy, takes pride in delivering exceptional service and thrives in a supportive and growing practice.
What You’ll Need to Succeed

  • ACA or ACCA qualified
  • Proven experience managing a client portfolio within a practice environment
  • Strong relationship building skills with a client centered approach
  • Ability to support, mentor and guide junior colleagues
  • Strong technical skills across Microsoft Office; experience with Xero desirable.

What You’ll Get in ReturnYou’ll join a firm that truly invests in its people and offers a comprehensive and flexible benefits package, including:

  • Competitive salary
  • BUPA medical insurance (for you and your spouse)
  • 38 days total holiday, including bank holidays and Christmas closure
  • Option to purchase up to 5 additional days
  • Life assurance up to 4x salary
  • Pension scheme contribution
  • Health cash plan from day one
  • Access to mental health support
  • Flexible working and strong work life balance culture
  • Continued learning and development support
  • Regular social events and a strong sense of team belonging
  • Opportunity to participate in community and charitable initiatives

You’ll also benefit from a full induction and tailored training programme to help you settle in and thrive.
What You Need to Do NowIf you’re interested in this exciting Client Manager opportunity, apply today or contact Hays for a confidential discussion about your next career move.

Customer Accounts Administrator
HAYS
Droitwich
Hybrid
Junior - Mid
£25,000
RECENTLY POSTED

Immediate Start, Temporary, Customer Accounts Administrator, Droitwich, Full time, Hybrid, £25k

Your new company

Hays are pleased to be working with this growing Droitwich organisation who are on the lookout for the right candidate to join them and start immediately.

Your new role

  • Preparing and issuing customer contracts to enable the start of billing
  • Supporting a seamless customer journey, including the creation of tailored payment schedules
  • Responding promptly to customer enquiries and maintaining accurate records in Salesforce
  • Collaborating with internal departments to resolve customer issues efficiently and courteously
  • Managing cancellations, updating customer accounts, and generating final invoices
  • Handling refund requests and maintaining clear communication with customers
  • Processing promotional offers by verifying customer eligibility and updating internal systems
  • Assessing and processing buyout eligibility for new customers
  • Assisting the Credit Controller with payment chasing and arranging payment plans when required
  • Providing support across other departmental tasks as needed
  • Addressing issues proactively and in alignment with company values
  • Updating customer accounts in compliance with GDPR requirements
  • Taking payments over the phone and ensuring accounts are updated accurately What you’ll need to succeed
    This is a customer-facing role, so you will display good customer service skills, by being professional and a clear communicator dealing with customer account queries via phone/email. You will be required to work as a team and collaborate with other departments to ensure queries are resolved fast and efficiently. The ideal candidate will have experience within a similar position, and be able to demonstrate an understanding of the role. You will also be required to log accurate notes within Salesforce, so good IT skills are essential.
    What you’ll get in return
  • Hybrid work with 2 days in the office per week (once training has been completed).
  • Free parking on site
  • Friendly team environment

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.

Credit Control Business Partner
HAYS
Milton Keynes
Hybrid
Mid - Senior
£37,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Credit Controller - Excel - Communication skills - Milton Keynes

Credit Control Business Partner - 80% Home Working

Credit Control Business Partner
Up to £37,000 salary Hybrid (1 day office per week) Permanent
Location: Milton Keynes

Are you an experienced Credit Controller looking to step into a more strategic, business-facing role? Hays is exclusively supporting a leading professional services organisation to recruit a Credit Control Business Partner, a great opportunity for someone who wants to influence decision-making, build strong stakeholder relationships, and take real ownership of a sizeable ledger.

The Role
As a Credit Control Business Partner, you will be responsible for managing the collection performance of a key business area.
You’ll work closely with both UK and offshore colleagues, building strong working relationships and ensuring invoices are paid on time.
You’ll partner with internal stakeholders, support them with insight around bottlenecks, and play a key role in resolving queries and negotiating payment plans.
Externally, you’ll build trusted relationships with client finance teams to better understand payment patterns and improve forecasting.

Key Responsibilities
Manage cash collection and overall performance of your allocated ledger
Build strong, proactive relationships with internal stakeholders
Liaise with clients to resolve invoice queries and understand payment behaviours
Agree and manage commercial payment plans where appropriate
Escalate overdue or complex debt and work with external legal partners when needed
Produce monthly reporting packs (strong Excel & PowerPoint skills required)
Support process improvements and digital innovation within credit control
Share knowledge with UK and offshore team members

About You
Background in credit control with a strong track record of reducing aged debt
Confident communicator who enjoys stakeholder interaction
Comfortable negotiating payment terms and managing challenging conversations
Good Excel skills and confidence in producing reports
Proactive, organised and keen to continuously improve processes.

Benefits
37.5 hour working week (08:30 - 17:00)
Hybrid working - only 1 day per week in the office
Annual leave: 180 hours (approx. 24 days), 60 hours of bank holidays (8 days)
An additional birthday day off (currently offered annually, subject to policy review post 2026)
Pension scheme
Private medical scheme
Optional, contribution-based additional benefits

What’s in it for You?Opportunity to step into a more business partnering focused role
Supportive team culture with scope for progression
Flexible working with very limited office requirements
The chance to join an organisation that values innovation and continuous improvement

Credit Controller
HAYS
Darlington
Hybrid
Junior - Mid
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Temporary Opportunity - 6 month minimum - Credit Controller based in Darlington

Credit Controller (English, Spanish & Italian)
6-9-Month Contract
Location: Darlington (Hybrid: 3 days onsite, 2 days remote)
PAYE: up to £15.38 premium rate per hour
Potential to convert to a permanent contract
Make an impact in a truly international finance teamA global leader is seeking a multilingual Credit Controller to join its European Order to Cash organisation. This is a fantastic opportunity to step into a high visibility role where your language skills and customer focused mindset will directly support the company’s strategy to standardise and centralise credit operations.

What you’ll be doingYou’ll play a key role in driving strong cash performance across multiple markets. Your responsibilities will include:

  • Managing a portfolio of customer accounts
  • Maximising cash collection using proven credit control techniques
  • Minimising bad debt while maintaining excellent customer relationships
  • Resolving queries accurately and efficiently
  • Producing timely, accurate reporting for internal stakeholders
  • Ensuring full compliance with processes and policies
  • Collaborating with cross functional teams across the region to support best practice

This role is ideal for someone who thrives in a fast paced, multicultural environment and enjoys balancing customer service with commercial focus.
What you’ll bring

  • Fluency in English, Spanish and Italian (essential)
  • Strong communication and relationship building skills
  • Ability to prioritise effectively and manage a varied workload
  • A proactive, problem solving approach
  • Experience in credit control, accounts receivable or a similar finance function (preferred)

Why this role stands out

  • Work for a globally recognised brand with a strong reputation for developing talent
  • Hybrid working for great work-life balance
  • Be part of a major transformation programme
  • Real opportunity for the contract to become permanent
  • Join a supportive, collaborative shared services environment

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.

Recruitment Consultant
Travail Employment Group
Cheltenham
In office
Graduate - Junior
£26,000 - £34,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

RECRUITMENT CONSULTANT OR TRAINEE RECRUITMENT CONSULTANT BASED IN CHELTENHAM, 27,000 + DOE, PLUS COMMISSION - NO THRESHOLD, 35 HOUR WORKING WEEK WHICH INCLUDES AN EARLY FINISH ON FRIDAY, 25 DAYS HOLIDAY + BANK HOLIDAYS

  • Do you want to be in control of your own success?
  • Do you enjoy talking to people from all walks of life?
  • Happy to get stuck in to sales activity?
  • Ever wondered what all those businesses in your local area do?

If you have answer YES then recruitment might be the role for you.

Travail Employment Group has been supporting businesses in the Gloucestershire area since 1977 and are looking for an additional person to join our team to grow the branch in a competitive marketplace.

  • The successful Recruitment Consultant will be managing their own business within a business, and your role will be to conduct outbound phone calls, meet with clients in person and cold call companies to generate new business within the local marketplace.
  • You will be providing an excellent service to candidates via interview helping them to find the role that best suits them.
  • Your clients will be impressed by your ability to understand their individual requirements and your talent to fulfil those needs professionally.
  • You will be part of a passionate team whose aim is to provide an excellent recruitment service to the local business community.

To be successful within recruitment you will need to have the following skills:

  • Excellent communication skills both verbally and written
  • Ability to thrive in a competitive environment
  • Drive to be successful in growing your division
  • Resilient nature to cope with the changing priorities that come up throughout the day
  • Driving licence required so you can visit your clients or to explore your local area looking for business opportunities

If you believe you have the skills and passion to succeed then we would love to hear from you. You can contact us via email, phone or by calling in to our office.

Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.

Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.

Senior HR Advisor
The Channel Recruiter
Nottingham
Hybrid
Senior
£37,000 - £40,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Nottingham (with some UK travel)

Salary: £37,000 £40,000 plus great benefits

Be the Voice of HR. The Coach. The Calm in the Storm.

Are you an experienced HR professional who thrives in the thick of employee relations? Do you love coaching line managers, building capability, and being the go-to for trusted, practical HR advice?

At XMA, we re looking for a confident, credible Senior HR Advisor to step into a pivotal role within our HR team, someone who brings energy, resilience and sharp employment law expertise to every conversation.

This is not a sit-back-and-process role. This is hands-on, front-line HR.

What You ll Be Doing

You ll be the trusted HR partner to managers across the business, leading on employee relations, driving consistency, and ensuring our structured HR framework is followed with confidence and clarity.

  • Managing a broad range of ER cases disciplinaries, grievances, performance, absence with fairness, pace and legal compliance
  • Coaching and mentoring line managers to build confidence, capability and consistency in people management
  • Acting as the go-to expert on HR policy and UK employment legislation
  • Delivering proactive, practical HR advice that balances risk with commercial reality
  • Ensuring consistent application of established HR processes aligned to ISO 9001, ISO 27001 and BSI standards

XMA has built a strong, structured HR framework over recent years. Your role? Champion it. Embed it. Make sure managers understand it and follow it.

The Energy We re Looking For

You ll be:

  • Emotionally intelligent and resilient under pressure
  • Confident handling sensitive and complex ER cases
  • Comfortable challenging constructively
  • Solutions-focused, pragmatic and commercially aware
  • Highly organised with exceptional attention to detail
  • Passionate about raising standards and driving consistency

This role suits someone who enjoys pace, variety and influence and who wants to be recognised as a credible HR expert within the business.

Why XMA?

XMA is a leading UK technology company with a strong heritage and ambitious future. We invest in our people, promote from within and offer best-in-class benefits, including private medical insurance, enhanced wellbeing support, generous holiday, ongoing development and a genuinely inclusive culture

You ll be joining a collaborative HR team, reporting into the HR Business Partner, and playing a key role in shaping positive employee experience across the organisation.

Ready to Step Up?

If you re an experienced HR Advisor ready to own employee relations, elevate line manager capability and become the trusted HR voice in a growing organisation, we want to hear from you.

Apply now and bring your energy to XMA.

Trainee Technical Sales Manager
MorePeople
Not Specified
Hybrid
Graduate - Junior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Horticulture

Field Based - UK Wide (Region Allocated)

DOE + Company Car

Love horticulture and ready to take the next step?

Enjoy talking to growers and solving problems?

Looking to move into a technical, customer-facing role with long-term progression?

This is an entry-level opportunity for someone looking to build a career in technical sales within horticulture. You’ll join an experienced team, receive hands-on training, and gradually take responsibility for your own customer base as your confidence and knowledge grow.

What’s in it for you?

  • Clear progression
  • Company car and full expenses
  • Structured training and development
  • Opportunity to learn from experienced technical sales professionals.
  • Long-term career path within the business

The Role

As a Trainee Technical Sales Manager, you’ll work alongside experienced team members, shadowing customer visits, learning product knowledge and developing your technical confidence.

While the role is advertised UK-wide, depending on your location, you’ll be assigned a specific region, where you’ll begin to manage customer relationships and carry out visits independently.

Day-to-day, you’ll be:

  • Shadowing technical sales colleagues on customer visits
  • Learning how to support growers with technical advice and product recommendations.
  • Gradually taking responsibility for your own customer accounts
  • Visiting commercial growers and understanding their crops and challenges
  • Supporting sales activity and account development
  • Recording visit notes and updating internal systems
  • Attending training sessions, trade shows and industry events

This role is about learning, developing confidence, and building the foundations for a long-term career in horticulture sales.

About You

  • A relevant horticulture qualification
  • Some experience (+1 year) in horticulture, growing, agronomy or a related sector.
  • Comfortable talking to growers and building relationships.
  • Keen to learn technical products and commercial sales skills.
  • Organised, motivated and happy working independently in the field.
  • Full UK driving licence and willingness to travel.

What’s Next?

For an informal chat, call me, Sarah, on (phone number removed), email (url removed), or message me on LinkedIn.

Don’t worry if your CV isn’t fully up to date, just send what you’ve got, and we’ll take it from there.

Technical Area Sales Manager
MorePeople
Not Specified
Hybrid
Mid - Senior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Horticulture

Field Based - East of England

Enjoy working directly with commercial growers?

Looking for a field-based role where technical knowledge and relationship-building go hand in hand?

This is a great opportunity to join a well-established horticulture business supplying professional growers with growing media and technical support. You’ll take ownership of a defined territory, working closely with customers to help them grow better plants and run more efficient operations.

What’s in it for you?

  • Competitive basic salary
  • Company car and travel expenses
  • Field-based role with autonomy over your region
  • Strong mix of technical support and commercial sales
  • Ongoing training and development
  • Long-term career progression within a growing horticulture business

The Role

You’ll be responsible for managing and developing customer relationships across the East of England, covering Suffolk, Norfolk, Cambridgeshire, Lincolnshire, Leicestershire, and Derbyshire.

Your role will focus on supporting commercial growers with technical advice, product recommendations and account management, while identifying opportunities to grow existing business and develop new accounts.

Day-to-day you’ll be:

  • Managing and developing a portfolio of professional grower accounts
  • Providing technical advice and support across growing media, nutrition, and crop performance
  • Planning and managing your own diary, territory, and targets.
  • Identifying opportunities to grow sales within existing customers.
  • Developing new business relationships within your region
  • Working closely with internal customer support teams to ensure smooth order-to-delivery.
  • Keeping accurate records of visits, activity, and customer development
  • Attending industry events and trade shows as required

This role isn’t about hard selling; it’s about understanding your customers’ crops, challenges, and goals, and supporting them with practical, commercial solutions.

About You

  • Experience selling to, or working closely with, commercial nurseries or professional growers.
  • Background in horticulture, growing, agronomy or technical sales.
  • Confident in providing technical advice and building long-term customer relationships.
  • Commercially minded, with experience working to targets
  • Comfortable managing your own time and territory.
  • Full UK driving licence, with flexibility for occasional overnight stays

What’s Next?

For an informal chat, call me, Sarah, on (phone number removed), email (url removed), or message me on LinkedIn.

Don’t worry if your CV isn’t fully up to date, just send what you’ve got, and we’ll take it from there.

Car Sales Executive
Auto Skills UK
Gloucester
In office
Junior - Mid
£40,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

CAR SALES EXECUTIVE
Basic Salary: £25,000
OTE: £40,000 +
Location: Gloucester

Benefits:
Staff Discounts on servicing etc
Staff car schemes
Death in service
Company Car
Free Eye test

Our client is seeking an experienced enthusiastic, ambitious Car Sales Executive to join their hungry team.

Responsibilities of a Car Sales Executive
Looking after and Maintain contact with customer’s throughout the sales and pre-delivery process.
You will manage all sales appointments in a professional manner, consistently providing high quality test drive experiences.
Hitting and exceeding sales targets

Skills and Qualifications of a Car Sales Executive
Experience in a sales environment within a Main Car Dealership
Proven track record in sales
MUST HOLD A full UK manual driving licence (Subject to licence checks)
Right to work in the UK - No Sponsorships available

If you are interested in this Car Sales Executive role, please contact Skills and quote job number: 53313

Recruitment Resourcer
Academics Ltd
Birmingham
In office
Graduate - Junior
£26,000 - £28,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

We are seeking a dedicated and dynamic Recruitment Resourcer to join our team in Birmingham, focusing on the education sector. As a Recruitment Resourcer, you will be responsible for sourcing and engaging with the best candidates for our schools. The ideal candidate will have: - A genuine interest in recruitment and education - Excellent communication skills, both written and oral - The ability to work in a fast-paced and deadline-driven environment - Able to build relationships with people quickly and offer the best customer service - An eye for detail and the ability to organise information effectively - A natural curiosity and an eagerness to learn and develop new skills As a Recruitment Resourcer, you will be responsible for supporting our recruitment team in sourcing and screening candidates for various roles in the education industry. You will also be responsible for building relationships with potential candidates, organising interviews, and providing administrative support to the wider team. In return, we offer: - Comprehensive training and development opportunities - A supportive and collaborative working environment - Opportunity for career growth and advancement - Competitive salary and fantastic bonus scheme. If you are a hard-working and motivated individual, based in Birmingham, who is passionate about recruitment and education, we want to hear from you.

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