Wordnerds

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Wordnerds

Gateshead
Founded 2017
Employees 11 - 50
Artificial Intelligence
SaaS

Who are Wordnerds

Wordnerds is a customer feedback analysis tool that helps large organisations *genuinely* understand customers by analysing their millions of survey results, reviews, social posts, emails, webchats, CRM-entries and call centre transcripts. We’re an independent, venture-backed start-up working at the intersection of very new Artificial Intelligence (the same Natural Language Processing techniques that power ChatGPT) and oldskool corpus linguistics (the study of the structure of language) to produce an exciting, disruptive, different Software-as-a-Service platform.

Life at

Wordnerds

Culture overview

In our mission to make words actionable we take our work seriously, ourselves… less so. We champion the understanding of language and strive to train computers to understand humans expressing themselves in all our informal, colloquial and sarcastic glory. We look after each other. We try to have some fun. We're very proud to be part of the Northeast England tech scene. At the same time we’re outward-looking, ambitious and trying to make a dent on the world stage. Our values: • Learn, experiment, change—if there's one thing we can promise it's that what we're doing in a year will look very different • Own your impact—if what you're doing isn't helping the team progress, do something about it • Sevens kill startups—everyone has off days, but we strive for a minimum standard in everything we do • Make a connection—be open, interested, friendly, welcoming. Every interaction with a Wordnerd should stand out • Challenge because you care—we're moving fast and none of us are perfect. We all benefit from direct, kind feedback

Employee benefits

Flexible Hours
Flexible Working
Free Parking
Laptop
Learning Allowance
Pension
Wellbeing Programme

Office vibe

City Centre
Office Dog
Open Plan
Social Events

Location

Tech at

Wordnerds

Leadership

Peter Houghton
Head of Engineering

Tech overview

Software engineers are the technical backbone of Wordnerds, and collaborate closely with our Product Owner, Data Scientists and Linguists to scope, develop and deliver impactful new features and integrations that directly enhance our customers’ experience and ability to analyse their data seamlessly within the Wordnerds Platform. We’ve embraced Agile project management and have refined it over the years into a set of processes that work best for us. As with our code, we aim to continually iterate, adapt and improve wherever possible. At Wordnerds, we strive for the highest standard in all aspects of our work. As a close-knit team, we expect everyone to own their impact, challenge with respect, share our knowledge and extend support to one another with empathy.

Engineering principles

Agile Process
Code Reviews
Collective code ownership
Communication and collaboration
Continuous delivery
Continuous Development
Continuous integration
Mentoring
Monitoring and logging
Pair programming
Rapid release cycles
Scrum
Test Driven Development
Unit testing

Company tech stack

javascript
aws
laravel
mysql
restful
python
vue.js
git
php
redis
sass
typescript
google-bigquery

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