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Civil Engineer
Penguin Recruitment
Cardiff
Hybrid
Mid - Senior
£40,000 - £50,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Civil Engineer Location: Cardiff Salary: Up to £50,000 plus benefits A fantastic opportunity has arisen for an experienced Civil Engineer to join a respected consultancy in Cardiff working across a wide range of drainage and infrastructure design projects. This role is ideal for someone who enjoys technical detail, client contact and the chance to take on growing levels of responsibility within a supportive and collaborative team. The Opportunity As a Civil Engineer, you will contribute to the delivery of high-quality development infrastructure schemes for both private and public sector clients. You will prepare detailed drainage designs, support the delivery of Section 38, Section 278 and Section 104 approvals and work closely with clients, local authorities and internal design teams. This consultancy offers genuine progression, structured training and the chance to develop quickly through exposure to varied and interesting work. Key Responsibilities Produce detailed designs for private and adoptable drainage systems. Prepare highways design for Section 38 and Section 278 technical approval. Deliver drainage strategies and detailed S104 submissions. Liaise with clients, local authorities, utility providers and multidisciplinary teams. Support senior engineers and directors across project delivery and approvals. Contribute to reports, calculations, design statements and technical documentation. Use AutoCAD, PDS or Civil 3D, and MicroDrainage or InfoDrainage to produce accurate design outputs. Assist with project planning, coordination and quality assurance processes. About You Degree qualified in Civil Engineering or a related discipline. Four to five years' experience in drainage and highways design. Skilled user of AutoCAD, PDS or Civil 3D, and MicroDrainage or InfoDrainage. Strong numeracy, verbal communication and technical writing skills. Proficient in Microsoft Office applications including Word and Excel. Creative problem solver with strong attention to detail and an organised approach. Keen to progress your career with support toward professional development. Why This Role? This is a brilliant opportunity to join a forward-thinking civil engineering team offering hybrid working, flexible benefits and a strong focus on training and career progression. You will work on a variety of interesting schemes, receive regular pay reviews and enjoy a positive working culture that values initiative, collaboration and professional growth. With tailored benefits and ongoing support, this role provides an excellent platform to develop your career as a Civil Engineer. Penguin Recruitment is operating as a Recruitment Agency for this position. For more information, contact Andy Hopkins, our Civil Engineering specialist with over 30 years' recruitment experience

Senior Quantity Surveyor
Mott MacDonald
Multiple locations
Hybrid
Senior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance – we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you’re surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About the business unit Mott MacDonald’s Advisory and Programme Delivery (APD) unit delivers both project, programme & commercial management (PPCM) services and advisory solutions across the built environment, defence, energy, water, environmental, transportation, health and care sectors. We deliver tailored solutions that directly address our clients’ key challenges, combining our world-leading project expertise with unrivalled programme delivery capabilities and advisory services. APD delivers services to projects ranging in scale and complexity up to £20bn, through the technical disciplines of programme management, project management, project controls, scheduling, cost management, estimating, infrastructure finance, management consulting, digital consulting and education, health and care management. Overview of the role As our built environment team continues to grow, we’re looking for an experienced Senior Quantity Surveyor to join our expanding Buildings team in either our Bristol or Cardiff office. As a Senior Quantity Surveyor, you will be responsible for the delivery of projects including cost planning, procurement, contract administration and financial reporting throughout the RIBA stages, working on a variety of projects across a diverse client base including Central Government, Local Authority and the Private Sector. Key responsibilities and duties include: * Preparation of cost plans, cost estimates, budgets, and tender documents * Leading the procurement process including issuing enquiries, evaluating tenders, and preparing recommendations * Measurement and quantification * Responsible for managing change control, including risk management, value engineering and cost control measures * Prepare benchmarking analyses and contribute to capturing project benchmark data * Responsible for preparation and agreement of interim valuations and final accounts * Prepare recommendations for payment * Valuing construction works including site visits and liaising with subcontractors * Maintain accurate records of project progress, variations, and contractual correspondence * Ensure compliance with company procedures and industry standards * Manage project costs and provide regular financial reports to Project Director * Collaborate with project managers, designers and clients to ensure commercial objectives are met * Support and advise the Project Manager in fulfilling contractual obligations and compiling contract documents * Supporting internal business development initiatives Candidate specification
Essential: * BSc (Hons) in Quantity Surveying (or equivalent) * Chartered status preferably MRICS * Experience of working within a professional environment within a Cost Consultancy/Main Contractor * Demonstratable relevant cost management experience in the Buildings Sector * Ability to work both autonomously and as part of a larger team * Ability to deliver multiple concurrent outputs under deadlines * Practical experience with contract forms (e.g., NEC and JCT) * Experience with commercial software and tools (CEMAR) * Strong communication, teamwork, and negotiation skills * Demonstrable knowledge and application of pre and post contract cost management * Experience using industry recognised measurement software and tools e.g. Cost X * To support development of colleagues within the regional team and drive technical excellence and continuous improvement Desirable: Demonstrate alignment with our Mott MacDonald PRIDE values: Progress, Respect, Integrity, Drive, Excellence Excellent oral and written communication and organisation skills Soft skills including self-motivation, initiative, leadership, adaptability, flexibility, effective listening, collaboration, influence and persuasion, insightfulness Drive to innovate and implement best practice Ability to prioritise and able to work under pressure Ability to establish and maintain good working relationships with clients and colleagues Effective time management Customer focus UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. Agile working At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well-being, flexibility, and trust. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you. We offer some fantastic benefits including: Financial wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Employee Ownership Our employee ownership model means no external investors, just us, creating a culture of shared success. Our employees have a stake and a voice in our business, giving them a direct connection to our success through our personal and group performance bonuses. As your career grows, so does your stake, recognising your long-term impact and contribution. Your voice matters, with the opportunity to connect directly with senior leadership through formal channels to help shape our future. For our senior roles you will have a direct pathway towards ownership from day one. Health and wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with every day health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Lifestyle A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. Holiday entitlement increased to a minimum of 35 days after 5 years’ service. Variety of employee saving schemes and discounts from high-street retailers. Enhanced family and carers leave Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave. Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay. Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid. Learning and development Primary annual professional institution subscription. A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options. Networks, communities, and social outcomes Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities. Make a difference within our communities through our social outcomes

Systems Support Developer
Cardiff University
Cardiff
Remote or hybrid
Junior - Mid
£35,000
RECENTLY POSTED

Systems Support Developer / Analyst (Student Systems) Vacancy Number: 21416BR Us We want to make Cardiff University an institution that is respected the world over. Our vision is to be a world-leading, research-excellent, educationally outstanding university, driven by creativity and curiosity, which fulfils its social, cultural, and economic obligations to Cardiff, Wales, the UK and the world. We expect to improve our standing as one of the top 100 universities in the world and the top 20 in the UK.Ensuring the security of our research, teaching and administrative systems and their data from theft, compromise and corruption is of crucial importance to enable us to achieve our vision. University IT provides critical support to c7,000 staff, 30,000+ students, and 38 academic and professional service schools and departments. The needs of learning and teaching, research and core services present an ever-changing set of challenges in an organisation that is constantly evolving. We support the University to deliver its strategy Opportunity An opportunity has arisen within the Business Intelligence development team. The BI Development team designs, builds and maintains the Universitys core business intelligence and data warehousing capabilities, delivering reliable, secure and well governed data structures that underpin reporting, analytics and statutory returns. The team develops and supports end to end BI solutions across the Microsoft stackincluding ETL, data models, semantic layers and Power BIand is now leading the transition to Microsoft Fabric as the modern data platform. Working closely with analysts, service teams and senior stakeholders, the team ensures high quality, trusted data is available to support operational decision making, regulatory compliance, digital transformation initiatives and strategic planning across the institution. You As a passionate and knowledgeable Business Intelligence developer, you will provide advice and guidance to colleagues within university IT and the wider university. You will support the team by providing advice, insight and guidance in BI product stack trends and developments to customers. You will be a BI developer with experience of working with datasets; manipulating,transformingand analysing data in the Microsoft stack of tools and knowledge of the lifecycle of BI reporting. What we offer Cardiff University can offer many attractive benefits to its employees, including a competitive salary, 37 days annual leave per annum and a generous pension scheme. This post is full-time (35 hours per week) and open ended. Salary: £33,951 - £36,636 per annum (Grade 5). Appointments to roles at Cardiff University are expected to be at bottom of scale except in exceptional circumstances. Closing date: Friday, 8 May 2026. Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds who have the ambition to create a University which seeks to fulfil our social, cultural and economic obligation to Cardiff, Wales, and the world.In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements. Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.

Customer Service Specialist - UK Banking Client
Teleperformance
Multiple locations
Fully remote
Junior - Mid
£27,580
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Join Our Team as a Customer Service Specialist – Banking & Financial Services - Work from Home

Teleperformance certified as great place to work UK in 2025!

.

At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence.

We’re expanding our Banking and Financial Services team and are looking for skilled Complaints Handlers to join us. If you have at least one year’s experience in the banking or financial services industry, we’d love to hear from you.

The Details You’ll Want to Know

Start Date:

1st June 2026

Salary:

£27,580.80 per annum

Competitive pay with opportunities to grow and develop your career.

Location:

Work from Home

Hours:

Full-Time – 40 hours per week Shifts between

8:00 am and 8:00 pm,

Monday to Sunday

Training: 3 weeks of comprehensive training , followed by

5 weeks of supported working

Contract Type:

Permanent

Background Checks:

To keep our customers and colleagues safe, you’ll need to pass the following checks: Right to Work in the UK

Criminal Record Check

Credit Check

Sanction CIFAS Any other relevant pre-employment screening

Please note: No holidays or time off can be taken during your first 8 weeks of employment

Join Our Complaints Team – Where Empathy Meets Excellence

We believe that even when things go wrong, we have the power to make them right—and better than ever. Our Complaints team sits at the heart of that mission, turning customer frustration into loyalty through empathy, insight, and action.

What You’ll Be Doing Deliver exceptional customer experiences by handling complaints with empathy, clarity, and care—whether it’s over the phone or in writing Dive deep into issues to uncover root causes, and collaborate across teams to prevent future problems before they arise Champion a customer-first culture, helping shape a service experience that’s as thoughtful as it is effective Investigate each complaint thoroughly to ensure every customer receives a fair and transparent resolution Be the final voice of support—resolving issues with confidence and compassion when customers need us most Work through complex problems and escalate when needed, always keeping our commitment to timely and accurate outcomes

You Should Apply If… You’re a seasoned complaint handler with experience in regulated environments or you’ve spent a year or more in the banking or financial services world and are ready to take your skills to the next level. You’ve written final responses and know how to communicate clearly, fairly, and with impact You’re confident and resilient when speaking to customers—whether it’s a tough call or a thoughtful email You thrive in fast-paced environments and embrace change with a positive mindset You’re comfortable working to targets and deadlines without compromising on quality You’ve got a sharp eye for detail and a strong sense of fairness You’re great at simplifying complex issues and explaining them in a way that’s engaging and easy to understand You quickly grasp key regulations and understand how they shape our decisions You’re deeply empathetic, always put yourself in the customer’s shoes, and take full ownership of their journey

Values we look for you to have: Process Excellence-

Doing things well means something to you and you will always strive to improve on your work. Collaboration

You enjoy working with others and you like working as a team player. Communication-

You can speak and write clearly and in a confident manner. Emotional Intelligence

You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness-

You are able to be open to different ways of thinking and new ideas. Critical Thinking-

You are able to think logically when making decisions. Solution Orientation-

Having a forward thinking mindset focused on resolving challenges. Entrepreneurship-

Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.

Skills needed to be a Customer Service Representative

A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations High levels of accuracy and attention to detail Be driven to work towards achievable targets

Financial Sector - Key Responsibilities Provide exceptional and efficient customer service across our telephone, email, webchat and social media channels Use your problem-solving skills to support our customers, resolve their query and create a positive experience. Ensure that all customers are supported in accordance with regulatory requirements which aim to protect our customers Have excellent attention to detail Be knowledgeable of our client’s process and products and how best to support the customer

Benefits of being a Customer Service Representative

Perks at Work – Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice Critical Illness – up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards – For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress – Here to support TP journey

Disclaimer

Please be vigilant against job scams. Teleperformance will

never

contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer

Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Business Development Manager - Bristol
Portakabin
Bristol
In office
Mid - Senior
£42,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Are you looking to join a successful and growing organisation who are committed to creating a great safe place to work where all employees have the opportunity to contribute, grow and develop? We are looking for a Business Development Manager to join our team in Avonmouth who will drive sales and order winning activities by actively promoting Portakabin products and services.
Your skills as a Business Development Manager will play a critical role in ensuring commercial targets are consistently met or exceeded, through maintaining and building  strong customer relationships to support continued business growth.
Role Details:
• Annual salary up to £42,000 dependent on skills and experience
• Uncapped commission earning potential based on the achievement of commercial targets
• Role based: Avonmouth, Bristol, BS10 7SD
• Contract type: Permanent
• Company car
• Eligible to join Private Medical Scheme
• Annual leave of 25 days per annum plus bank holidays and opportunity to buy an additional 5 days each year.

In this role you will be required to:

• Apply a comprehensive knowledge of Portakabin products, compliance, commercial processes and pricing policies to effectively convert sales opportunities.
• Coordinate with colleagues to allocate, plan and prioritise work to maximise order winning potential. 
• Collaborate with other teams and functions to consistently meet or exceed commercial targets for the area. 
• Collaborate with other teams and functions to deliver excellent customer service and product quality from order win through to successful project delivery, ensuring a seamless and high-quality customer experience. 
• Maintain strong internal relationships and deliver outstanding customer service. Promptly resolve any service issues that could impact customer satisfaction, escalating when necessary.
• Ensure compliance with company policies, governance standards and all legal and regulatory requirements

Benefits & Opportunities

• Contributory pension including life insurance benefit 
• A range of dedicated health and wellbeing services
• A chance to give back to your community with an annual volunteering day
• Cycle to Work Scheme
• Employee Benefits Program (Discounts at 100s of shops, gyms, restaurants and even holidays!)
• Learning & development opportunities and resources
• Opportunity for career progression

Our Ideal Candidate

We are looking for someone who has:
• Experience in a commercial role in a target driven environment.
• Background in B2B sales with a track record of delivering results. 
• Experience in managing customer, client or account relationships. 
• Demonstrated ability to identify and convert new business opportunities.
• Commercial awareness, keeping up-to-date with competitor activities and market trends.
• Experience in selling and a confident negotiator with good influencing skills.
• Knowledge of sales systems, e.g. SAP and CRM tools.
Even if you do not match all of our ‘ideal’ criteria we would still be very keen to receive your CV as we love developing our people and may feel that you could be developed into this role.

We are conducting interviews during, or before, the week commencing Monday TBC

NOTE: If we receive a high volume of applications for a role, we reserve the right to close a vacancy earlier than scheduled.

office-assistant
Pertemps Bristol Central Commercial
Bristol
In office
Graduate - Junior
£27,000 - £29,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Administrative Assistant Location:

Central Bristol Salary:

£27,000 – £29,000 per annum Hours:

Monday – Friday | 9:00am – 5:30pm (flexible) Contract:

Full-time | Office-based Are you ultra-organised, friendly, and love being the person everyone relies on? We’re recruiting on behalf of a

fantastic, welcoming firm right in the heart of Bristol

who are looking for a confident and proactive

Administrative Assistant

to become the heartbeat of their office. This is a brilliant opportunity to step into a

key, visible role

where you’ll be the

first face clients see , the calm in the chaos, and the go-to person who keeps everything ticking along seamlessly. If you enjoy variety, responsibility, and being genuinely appreciated for what you do, this could be the role for you.

The Role As Administrative Assistant, you’ll play a vital part in keeping the office running smoothly day to day. You’ll support the wider team, look after visitors, and take pride in creating an organised, welcoming, and efficient working environment. No two days are the same, making this ideal for someone who enjoys variety and being at the centre of things.

What You’ll Be Doing Office Administration

Using Office 365 (Outlook, Word, Excel, Teams and SharePoint) for daily admin tasks Managing onboarding for new clients Answering calls and directing enquiries professionally Handling incoming and outgoing post, including post office runs Photocopying, scanning, filing and archiving documents Keeping both digital and paper records well organised Welcoming visitors and clients in a friendly, professional manner Preparing refreshments and clearing up after meetings Assisting with basic banking tasks

Keeping communal areas tidy, organised and presentable Sweeping and tidying the courtyard as needed

What We’re Looking For Naturally organised with excellent attention to detail Confident and professional communicator Able to multitask and prioritise effectively Comfortable using office systems and equipment Proactive, helpful and approachable Enjoys being relied upon and making a real difference

Why You’ll Love It Here Salary of £27,000 – £29,000 Workplace pension scheme (after qualifying period) 23 days annual leave plus 8 bank holidays Flexible start and finish times where possible Friendly, supportive team culture If you are interested please click APPLY

Customer Service Specialist - UK Banking Client
Teleperformance
Multiple locations
Fully remote
Junior - Mid
£27,580
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Join Our Team as a Customer Service Specialist – Banking & Financial Services - Work from Home

Teleperformance certified as great place to work UK in 2025! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence.

We’re expanding our Banking and Financial Services team and are looking for skilled Complaints Handlers to join us. If you have at least one year’s experience in the banking or financial services industry, we’d love to hear from you.

The Details You’ll Want to Know

Start Date: 1st June 2026

Salary: £27,580.80 per annum
Competitive pay with opportunities to grow and develop your career.

Location: Work from Home

Hours: Full-Time – 40 hours per week

  • Shifts between 8:00 am and 8:00 pm, Monday to Sunday

Training:

  • 3 weeks of comprehensive training , followed by 5 weeks of supported working

Contract Type: Permanent

Background Checks:
To keep our customers and colleagues safe, you’ll need to pass the following checks:

    • Right to Work in the UK
    • Criminal Record Check
    • Credit Check
    • Sanction
    • CIFAS
    • Any other relevant pre-employment screening

Please note: No holidays or time off can be taken during your first 8 weeks of employment

Join Our Complaints Team – Where Empathy Meets Excellence

We believe that even when things go wrong, we have the power to make them right—and better than ever. Our Complaints team sits at the heart of that mission, turning customer frustration into loyalty through empathy, insight, and action.

What You’ll Be Doing

  • Deliver exceptional customer experiences by handling complaints with empathy, clarity, and care—whether it’s over the phone or in writing
  • Dive deep into issues to uncover root causes, and collaborate across teams to prevent future problems before they arise
  • Champion a customer-first culture, helping shape a service experience that’s as thoughtful as it is effective
  • Investigate each complaint thoroughly to ensure every customer receives a fair and transparent resolution
  • Be the final voice of support—resolving issues with confidence and compassion when customers need us most
  • Work through complex problems and escalate when needed, always keeping our commitment to timely and accurate outcomes

You Should Apply If…

  • You’re a seasoned complaint handler with experience in regulated environments or you’ve spent a year or more in the banking or financial services world and are ready to take your skills to the next level.
  • You’ve written final responses and know how to communicate clearly, fairly, and with impact
  • You’re confident and resilient when speaking to customers—whether it’s a tough call or a thoughtful email
  • You thrive in fast-paced environments and embrace change with a positive mindset
  • You’re comfortable working to targets and deadlines without compromising on quality
  • You’ve got a sharp eye for detail and a strong sense of fairness
  • You’re great at simplifying complex issues and explaining them in a way that’s engaging and easy to understand
  • You quickly grasp key regulations and understand how they shape our decisions
  • You’re deeply empathetic, always put yourself in the customer’s shoes, and take full ownership of their journey

Values we look for you to have:

  • Process Excellence- Doing things well means something to you and you will always strive to improve on your work.
  • Collaboration - You enjoy working with others and you like working as a team player.
  • Communication- You can speak and write clearly and in a confident manner.
  • Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.
  • Open-Mindedness- You are able to be open to different ways of thinking and new ideas.
  • Critical Thinking- You are able to think logically when making decisions.
  • Solution Orientation- Having a forward thinking mindset focused on resolving challenges.
  • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.

Skills needed to be a Customer Service Representative

  • A professional, polite and courteous telephone manner
  • Ability to deliver excellent service with outgoing nature
  • Excellent verbal communication skills
  • A good listener who can convey empathy, patience and understanding
  • Confident and proactive to deal with difficult situations and conversations
  • High levels of accuracy and attention to detail
  • Be driven to work towards achievable targets

Financial Sector - Key Responsibilities

  • Provide exceptional and efficient customer service across our telephone, email, webchat and social media channels
  • Use your problem-solving skills to support our customers, resolve their query and create a positive experience.
  • Ensure that all customers are supported in accordance with regulatory requirements which aim to protect our customers
  • Have excellent attention to detail
  • Be knowledgeable of our client’s process and products and how best to support the customer

Benefits of being a Customer Service Representative

  • Perks at Work – Savings Discounts / Free Online Classes
    • Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice
  • Critical Illness – up to £10,000
  • Cycle to Work Scheme
  • Eyecare support voucher
  • Holiday Purchase Scheme
  • Length of Service Awards
  • Workplace Pension
  • Monthly Inspire Awards – For the best of the best
  • Refer-A-Friend earns up to £1,200 for you
  • Monthly Wellbeing Webinars
  • Dedicated Employee Experience Progress – Here to support TP journey

Disclaimer Please be vigilant against job scams. Teleperformance will never  contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Data Analyst Placement Programme
Data Jobs at ITOL Recruit
Multiple locations
Remote or hybrid
Graduate
Private salary
RECENTLY POSTED

Please note this is a training course and fees apply

Are you looking to benefit from a new career in Data Analysis?

If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst

We do this using our specialised Data Analyst career programme which looks to assist and place qualified candidates into a career pathway in Data Analysis.

Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience Data Analyst as we will be looking primarily at entry level roles.

Demand for Data Analysts has grown 20% year on year with experienced analysts easily commanding salaries of 50k+. All business decisions rely on data to ensure correct business decisions are made and therefore the role of the data analyst in the new digital world has become essential for business owners.

Below are current average salaries in the sector for lower-level positions and fully trained Data Analysts:

  • Junior Data Analyst - 30,000
  • Data Analyst - 50,000
  • Business Data Analyst - 67,500
  • Data Analytics Analyst - 80,000
  • Business Analysts - 60,000

Using our experience in providing data analysis and business analysis training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in Data Analysis.

The courses in the package have been identified by our recruitment partners as industry standards for the UK/European and International Data Analysis sector.

Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers.

Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below.

Step 1 - CompTIA Data+ Qualification

The first step is completing the CompTIA Data+ Qualification accredited by CompTIA.

This professional international industry-recognised qualification teaches you the essential skills of a Data Analyst. You will cover skills such as data mining, manipulating data, visualising data, and reporting on data.

Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam.

The course is provided online and comes complete with exam simulators and revision tools.

You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam.

This qualification will set you on a route to becoming a data analyst.

Step 2 - Data Administration Training

Data is extracted using various method which are normally IT driven.

Therefore, we will provide you with access to the following additional courses to ensure you are suitably employable as a data analyst.

  • Microsoft excel - to expert level.
  • Learn SQL - the programming language used for extracting data from more complex databases.
  • Learn Python 3 - Python 3 is a simple to use programming language used by many analysts.
  • Learn Tableau - Tableu is a tool which analysts use to build visually appealing dashboards for complex data making it easier for stakeholders to comprehend.

Study time for these courses is approximately 30-60 hours and qualification is achieved through completion of the course with no exam.

Step 3 - Business Analysis Foundation

Business Analysts and Data Analysts often work very closely together and indeed many Data Analysts become Business Analysts and vice versa.

Adding a Business Analyst Foundation certificate will make you much more employable and enable you to cross over into business analyst roles and hybrid roles. Business Analysis Foundation accredited by the BCS (The British Computer Society also known as the Chartered Institute of IT).

Study time for this course is approximately 15 hours and qualification is achieved through an online BCS exam.

Step 4 - Recruitment Support

Now you are qualified for an entry level data analyst position our recruitment support team will now begin collaborating with you to help you secure your first a suitable role based on your new qualifications and any other experience you may have.

We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.8 Trustscore on Trustpilot.

Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector.

They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need.

Our money back guarantee

If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams.

However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months.

Check our testimonials from the hundreds of candidates we have already helped.

What Now?

To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front.

Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Data Analyst Career aspirations.

Group Safeguarding Lead
Witherslack Group
Multiple locations
In office
Senior
£45,091
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Up to £45,091 + excellent Benefits

Please note the closing date for applications is 4th May , with shortlisting on 5th May. Interviews are currently scheduled for 15th May.

Those Huge Small Victories

For children with complex, challenging needs, the level of care and education must go above and beyond and that’s what drives us here at Witherslack Group. With our high staff-to-child ratio and in-house clinical teams, we’re proud to have won a reputation for excellence. Our aspirational homes, schools and ethos help us achieve the best possible outcomes. In short, we’re enhancing life opportunities.  Our Designated Safeguarding Leads are a huge part of making sure our children and young people’s needs are fully recognised and comprehensively met.

Get out what you put in

You will work as part of  the leadership team and report directly to the Head Teacher for this crucial role. You will have the opportunity to collaborate with other members of the Witherslack Group team in different locations to enable you to progress and develop your skills and knowledge.

As a Designated Safeguarding Lead you will take responsibility for safeguarding within the school, this means that on a daily basis you will be liaising with statutory and non-statutory agencies, parents/carers and staff on matters of wellbeing , child protection and safeguarding and will be a great source of support, advice and expertise in the team.

One of the best environments in SEND

Our new Castlefell School is a purpose built, state of the art school, catering primarily for children with Social, Emotional and Mental Health needs but also providing for children with autism who have moderate learning needs. The school provides education for up to 50 children aged 8 to 16.

This new exciting opportunity serves Rudgeway and the wider communities, you are at the heart of its development. Our aim is to ensure that every pupil has an outstanding educational experience with individual pupil progress and care at the heart of what is offered.

What we do for you

We know you’re going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the education sector. With us, you’ll get to bring learning to life and make a genuine difference to the lives of our young people – plus you’ll get:

  • Training: A full induction and on the job training
  • Holiday: You’ll work hard at WG, so you’ll be rewarded with full school holidays
  • Flexible benefits: meaning you can increase/decrease benefits such as life insurance – check out our benefits here
  • Wellbeing: a host of wellbeing tools and advice including employee assistance
  • Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street
    discounts
  • Beautiful working environments with the very best facilities – check out our schools here
  • A recommend a friend scheme that offers a £1,000 bonus every time
  • Contributory pension scheme – matched up to 5%

Bring your whole-self to work

Our young people and their families come from all walks of life, diverse backgrounds and with different needs – and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves.

As well as having at least 3 years’ experience in a Designated Safeguarding Lead role, we are specifically looking for candidates who have experience as a DSL in a secondary or through-school setting. Alternatively, we would consider a Deputy DSL (DDSL) from a secondary or through-school setting who is ready to step up.

You will also need:

  • Comprehensive
    portfolio of CPD related to Safeguarding and Child Protection.
  • Outstanding interpersonal and problem resolution skills.
  • A genuinely empathetic approach is also essential
  • Full UK driving licence

Interested in joining us?

At Witherslack Group, inclusion is part of who we are. We’re committed to creating an environment where everyone feels respected, valued and that they truly belong.

As a specialist provider of education and care for children and young people with special educational needs, we understand the importance of embracing individuality and championing difference- especially when it comes to neurodiversity. We celebrate diverse perspectives, lived experiences, and the unique strengths that each person brings to our community.

We welcome applications from people of all backgrounds, identities, and abilities. We are proud to be recognised as an inclusive employer and are committed to making our recruitment and workplace practices inclusive and accessible. If you need any adjustments to support you through the recruitment process or in the workplace, we’ll be there every step of the way.

By building a diverse and inclusive team, we’re better able to support the children, young people and families we serve and ensure every member of our team can thrive, grow, and be their authentic self.

The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the
community.

For a full job description and person specification, please click here

To view our ex-offenders policy please click here.

To view our Child Protection Policy, please visit the ‘Parents and Carers’ section of this School/Learning centre. You can find all our Schools here.

Special Education / Careers in Care / Careers in Special Education / Working with Children / SEMH / SEN / ASD

#INDH

Business Intelligence Analyst (PowerBI)
IntaPeople
Newport
Hybrid
Mid
£40,000 - £42,000
RECENTLY POSTED

IntaPeople are seeking a motivated Mid level Business Intelligence Analyst to join the BI and Data team. We’re looking for candidates who have strong communication skills with the ability to translate technical information to non-technical stakeholders and peers. The ideal candidate will have a strong analytical mindset and a deep understanding of how to present data visualisations effectively to deliver actionable insights and be proficient in Power BI and Microsoft SQL Server. To succeed in this role, the candidate should have a wealth of experience in a similar position, demonstrating a proven track record of delivering high-quality BI solutions in a business-focused environment.You will be responsible for delivering insightful Power BI dashboards to the business and stakeholders whilst designing, developing, and maintaining their business intelligence reporting estate. Technical Skills (at a glance) Experience as a BI Analyst, Data Analyst, Reporting Analyst or relateable role. Proven strong background in relational databases and data modelling. Demonstrable proficiency in SQL for data extraction, manipulation, and analysis. Strong experience with Microsoft Power BI, including designing and publishing shared datasets in Power BI Service. Demonstrated proficiency in Microsoft Office Suite, with advanced Excel skills (e.g., pivot tables, advanced formulas) etc. Hands-on experience with Python would be advantageous but not essential Key Responsibilities (but not limited to) Collaborate with stakeholders to translate business requirements into clear and comprehensive BI reporting specifications Design, develop, and implement robust business intelligence solutions that align with operational needs and strategic goals Develop and maintain insightful and interactive reports and dashboards that empower strategic decision-making across the organization Build and manage efficient BI data models Generate reports for internal and external stakeholders, ensuring data integrity and clarity Enhance existing reporting tools and develop innovative new reporting solutions to meet evolving business needs Ensure the delivery of high-quality, user-friendly dashboards and reports that consistently meet or exceed stakeholder expectations Proactively troubleshoot and resolve data errors and reporting issues to maintain data accuracy and system reliability Recommend and implement strategic improvements to BI reporting processes to enhance efficiency and effectiveness Provide support and training to team members and the wider business community to promote data literacy and effective utilization of BI tools Role overview at a glance Business Intelligence Analyst Starting salary of £40,000 - £42,000 depending on experience Starting on 25 days annual leave per year Hybrid working - 3 days onsite - Near Newport Free parking on-site Bonus Scheme based on performance Private Medical Healthcare Group Life Insurance (4x basic annual salary) Employee Assistance Programme Cycle to Work Scheme Enhanced Maternity & Paternity Benefits Performance and Development Framework Long service awards. This role is a hybrid role with a 3-day office requirement for collaboration, workshops and stakeholder meetings per week on-site in the Cardiff/Newport area (South Wales). Please note we can not provide sponsorship to candidates who are not eligible to live and work within the UK without restriction. For more information please call Nathan Handley on (phone number removed) or click APPLY now for immediate consideration

Business Analyst Placement Programme
Business Analyst jobs at ITOL Recruit
Multiple locations
Remote or hybrid
Graduate
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Please note this is a training course and fees apply

What is the Business Analysis Placement Programme?

Our Business Analysis Placement Programme is designed for anyone looking to start a career as a Business Analyst (BA) using education and recruitment support to help you achieve an entry level role or position.

This programme does involve a financial contribution from you to fund your qualification, cv review and recruitment support but the long-term rewards will be extremely lucrative with the average Business Analysts salary in the UK being around 52k pa.

What does a Business Analyst do?

A Business Analyst is a problem solver who investigates an issue or area of weakness within an organisation or business, analyses solutions and helps facilitate the change that is needed. They do this through following a set of guidelines and principles set out within the BCS Business Analysis Diploma certification.

To succeed as a business analyst, you should be somebody who enjoys problem solving and analysing, has good administration skills and communicates well in both written and verbal communication.

You should be somebody who can work well alone but when needed be able to integrate well into a team.

The role will generally include:-

  • Analysing elements within the business or the whole business
  • Making evaluations of all available data
  • Identifying problems and looking at potential improvements
  • Making a feasibility study in proposed improvements
  • Present your acquired information within a business case to the company or organisation.
  • Implement any agreed or necessary changes, to increase the efficiency of the organisation or business.

Industry demand for Business Analysts

Demand for Business Analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world.

Business Analysts ensures a business remains relevant and future proofs against changes both foreseen and sudden.

All businesses need to make data driven decisions and the demand for analysts has become a key role for any size of business and has become a very lucrative, in demand position with Senior Business Analyst’s commanding salaries in excess of 100k pa.

How we help you get you first role

We specialise in working with candidates who wish to start or transition into a Business Analyst career.

How do we do this?

  1. Firstly, we place you on a training program which provides a pathway to the most relevant industry recognised certification being the BCS Business Analysis Diploma. The diploma comprises of 4 certification courses and a final oral examination signing you off as Business Analyst through the BCS. Study time to complete all of the certifications is recommended at around 90 hours to achieve exam pass level.

  2. Once you have successfully passed the 4 required certification exams and the oral exam which make up the diploma, you will be handed over to our recruitment support team. They will then work with you to help rewrite your cv to a professional standard to highlight the skills required by Business Analyst recruiters. In addition, they will also assist in creating a professional LinkedIn profile, interview support, career advice and tailored support such as taking you through mock interviews.

  3. Our recruitment advice consultants will work with you to identify the best opportunities available which are suited to you. Their tailored support ensures you only apply for roles where there is a realistic chance of success and help you to prepare for interviews and perform at your best. Typically, starter roles will be junior business analyst, junior analyst or a support/admin role utilising your analytical skills.

Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. Further study into Project Management certifications can expand the breadth of roles you find available.

Finances

To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms.

What next?

To get your journey started and check whether you meet the criteria to join the programme, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours assist you.

Typical Salaries

  • Administrator/Support: 28,000
  • Junior Business Analyst: 32,000
  • Change Analyst: 37,000
  • Systems Analyst: 42,000
  • Business Analyst: 52,000
  • Senior Business Analyst: 60,000+
Client Manager
HAYS
South Glamorgan
Hybrid
Mid - Senior
£45,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

An Accountancy & Advisory firm looking for a New Client Manager to join the team

Your new company
A successful independent Accountancy & Advisory firm looking to add a Client Manager to the team. This business provides Audit, Taxation, Corporate Finance and Accountancy solutions to their clients. They are a five director firm with around 20 staff underneath.

Your new role

Business Tax Senior
HAYS
South Glamorgan
In office
Senior
£45,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Business Tax Senior role

Your new company
An established top-tier accountancy and advisory firm is seeking a Business Tax Senior to join its growing Cardiff-based Business Tax team. Known for its supportive, people-first culture and ranking among the Best Places to Work, this firm champions collaboration, technical excellence, and continuous personal development. You will be joining a forward thinking organisation that values diversity, agility, and genuine career progression.

Finance Business Partner
HAYS
Bristol
In office
Mid - Senior
£65,000 - £80,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Hays are recruiting for a hands-on finance business partner with significant operations experience.

Your new company
A large multinational Bristol business is looking for a Finance Business Partner to support the integration of newly acquired businesses to be based in their head office here in the Southwest. This is newly created, so a great opportunity to take a hands-on role supporting various operations teams.

Your new role

Finance Analyst
HAYS
Cardiff
In office
Graduate - Junior
£45,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Finance Analyst (12 month FTC)

Your new company
Your new company is a well-established organisation operating not far from the M4. They have been active for many years and continue to invest heavily in strengthening their financial controls, data accuracy, and reporting transparency. As part of this, they are seeking additional analytical support within their central finance function.

Your new role

German Speaking Financial Business Partner
HAYS
Bristol
In office
Mid - Senior
£55,000 - £65,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Hays are working with a global consultancy to recruit a Business Partner on a permanent basis.

Your new company
A global consultancy with offices here in Bristol is looking for a German-speaking Business Controller to support one of its business units. The position blends financial leadership, commercial insight, and strategic partnership across an international business area.

Your new role

Financial Modelling (Utilities)
HAYS
South Glamorgan
Hybrid
Mid - Senior
£70,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Your new company
Your organisation is a nationally recognised utilities company looking for an experienced finance professional to join their team on a permanent basis.
Your new role
Your new role will have a heavy emphasis on charge-setting, financial modelling and working in a highly regulated environment. You will be reporting to the Regulatory and Charges Manager and be competent on Excel as well as be highly financially literate with strong attention to detail.
What you’ll need to succeed
You will need experience in charge setting, have a background working within the Utilities industry/working in a highly regulated environment. You will also have a qualification wither within accountancy and finance or economics.
What you’ll get in return
In return you will be offered a salary of just over £70,000 per annum, required to work from the office 1 day per week, as well as a competitive benefit and pension package with very flexible working hours.
What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.

Project Accountant / Business Partner
HAYS
Bristol
Hybrid
Mid - Senior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Newly created project finance role in Bristol

  • Project Accountant / Finance Business Partner
  • Location: Bristol (hybrid)
  • Contract: 3-6- month project (initially) - Outside IR35
  • Start: April 2026

We are recruiting for a newly created Project Accountant / Finance Business Partner role to deliver a time-critical compliance and governance project within a complex organisation. This is a highly visible assignment, working across Finance, Estates and Payroll, with exposure to senior stakeholders and external bodies.
The ProjectThe organisation currently has c.40 staff occupying residential accommodation, some at market rent and others at reduced/core housing rates where on-site living is essential to the role.

The purpose of the assignment is to:

  • Undertake a full review of staff residential tenancies
  • Ensure full compliance with HMRC rules around eligibility for reduced rental charges
  • Confirm that market rent reviews are being carried out appropriately
  • Identify and calculate any benefit-in-kind (BIK) exposures
  • Update and formalise internal guidance, which is currently outdated.
  • Following the review phase, the role will move into implementation, embedding new processes and controls.

Key Responsibilities

  • Review and assess all staff tenancy arrangements for HMRC compliance.
  • Interpret and apply HMRC guidance relating to staff accommodation and benefits
  • Understand and assess tenancy lease terms and eligibility criteria
  • Calculate benefit-in-kind liabilities where rental reviews have not been applied correctly
  • Support updates to payroll processes and financial accounting treatment
  • Coordinate discussions with HM Treasury, HMRC and trade unions (not leading negotiations)
  • Support approval and accounting for any losses or write-offs identified
  • Rewrite and formalise internal guidance, clearly defining:
    • Roles and responsibilities
    • Review timelines
    • Governance and control processes

About You

  • Qualified finance professional (ACA / ACCA / CIMA or equivalent)
  • Strong technical accounting and compliance background
  • Proven experience interpreting HMRC guidance, ideally relating to benefits or staff accommodation
  • Comfortable working across multiple functions and senior stakeholders
  • Confident, pragmatic and delivery-focused
  • Strong documentation and process-improvement skills
  • This role would suit a Project Accountant, Finance Business Partner or Technical Accountant with a strong compliance mindset.

Rate / Package

  • Outside IR35
  • Competitive day rate (aligned to an internal PB3 equivalent of c.£55-60k permanent)
  • Hybrid working - Bristol-based

What you need to do now

Finance Business Partner
HAYS
Newport
Hybrid
Mid - Senior
£53,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Finance Business Partner - Newport (1 days in office)

Your new company
Your new organisation is looking for a candidate who has come from a public sector/non-for-profit background. They offer a very flexible hybrid working policy, as well as an incredible benefits package.
Your new role
The role is working as a Finance Business Partner, dealing with internal and external stakeholders, business planning, treasury, forecasting and budgeting as well as range of other tasks.
What you’ll need to succeed
You will have experience in the above duties, have come from a public sector/non-for-profit background, and be able to interview within the next few weeks.
What you’ll get in return
In return, you will be offered a competitive salary, a fantastic pension, 1 day in the office max (potentially once per month further down the line), as well as working within a fanatic organisation with a brilliant culture.
What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.

Partner Support Executive
Red Recruitment
Cardiff
In office
Junior - Mid
£28,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Red Recruitment is hiring a Partner Support Executive for our client, a fast-growing digital comparison platform, in their modern Cardiff city-centre office.

We’re looking for a confident, relationship-focused individual to support and strengthen partnerships across a national B2B network. The successful candidate will be comfortable with proactive outbound communication, managing partner relationships, and ensuring high levels of service and engagement.

Benefits & Package for a Partner Support Executive:

  • Salary: 28,000
  • Location: Central Cardiff, on-site
  • Contract: Full-time, permanent
  • Hours: Monday to Friday, flexitime between 6am and 8pm, with no core hours
  • Two paid weeks off over Christmas and New Year (in addition to annual leave)
  • Paid day off for birthday and work anniversary
  • Private medical and dental cover, including 24/7 GP access
  • Free city-centre parking worth 1,800+ annually (also usable outside working hours)
  • Enhanced pension contributions
  • Employee referral bonus and recognition awards
  • Regular team socials and monthly food events
  • Learning and development support

Key Responsibilities of a Partner Support Executive:

  • Proactively contact business partners to provide support, discuss account activity, and follow up on performance
  • Respond to inbound partner and customer queries with professionalism and accuracy
  • Build and maintain strong working relationships across a B2B partner network
  • Support onboarding of new partners and manage handovers from internal teams
  • Maintain accurate CRM records, including actions, updates, and next steps
  • Monitor partner engagement, activity, and service performance
  • Identify opportunities for account development, including cross-sell and upsell where appropriate
  • Resolve queries efficiently, escalating more complex issues when needed
  • Collaborate with internal teams including Sales, Marketing, and Operations to deliver a seamless partner experience
  • Share feedback and suggest improvements to enhance service quality and processes

Key Skills and Experience of a Partner Support Executive:

  • Experience in customer service, account management, partner support, or a similar client-facing role
  • Confidence making proactive outbound calls and managing ongoing business relationships
  • Strong communication skills, both written and verbal
  • Good organisational skills with strong attention to detail and record-keeping
  • Experience working towards targets, KPIs, or service standards
  • Comfortable using CRM systems and standard office tools
  • A professional and practical approach to handling queries and problem-solving

Desirable:

  • Experience in a B2B support or account management environment
  • Exposure to onboarding processes or cross-team collaboration
  • Commercial awareness with the ability to spot account growth opportunities
  • Background in property, professional services, or marketplace platforms

If you are interested in this position as a Partner Support Executive and have the relevant skills and experience required, please apply now!

Red Recruitment (Agency)

Recruitment Consultant
Conexus
Cardiff
Remote or hybrid
Junior - Mid
Private salary
RECENTLY POSTED

Who We Are

Conexus isn’t just a business - it’s where ambitious people build serious, high-impact careers.

We partner with global brands across SAP, Salesforce, Data & Analytics, Software Engineering and Cyber Security, delivering talent into some of the world’s most complex transformation programmes.

The Opportunity

We’re looking for a Recruitment Consultant with a strong focus on Business Development to help grow our SAP offering across Europe and the USA.

This role is ideal for someone who enjoys winning new business, building relationships and developing their own market within a high-performance environment.

What You’ll Be Doing

  • Proactively win new business and develop client relationships across EU & US markets
  • Identify and target key organisations hiring SAP talent
  • Manage the full recruitment process from BD through to placement
  • Build and grow your own client portfolio
  • Partner with delivery teams to fulfil client requirements
  • Position yourself as a market specialist through insights and network building

What We’re Looking For

  • 1+ year recruitment experience
  • Proven interest or exposure to business development
  • Commercial mindset with a drive to win and grow accounts
  • Confident communicator with strong relationship-building skills
  • Proactive, resilient, and target-driven
  • Ambitious and motivated to progress your career

Why Conexus?

  • Clear, structured career progression
  • High earning potential with uncapped commission
  • Flexible / remote working options
  • International market exposure
  • High-performance, supportive culture

If you’re commercially driven, enjoy the chase and want to build something of your own within a growing international business - we want to hear from you.

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