Business Analyst Jobs in Newport

The Social Mobility Recruitment Manager is responsible for driving social mobility recruitment and diverse sourcing channels including managing relationships with third-party organizations. This role aims to develop and enhance our social mobility recruitment strategy by managing partnerships, leveraging external programs and government funding and understanding government employability schemes. The ideal candidate will possess strong organizational skills, a passion for social equity, and some experience in account management.

Key Responsibilities and Accountabilities

(may perform other duties as requested not specifically addressed in this document)

Social Mobility Recruitment:

Develop, build and deliver a social mobility sourcing strategy
Monitor and evaluate the impact of the social mobility sourcing strategy, making data-driven adjustments as necessary
Ensure candidate quality through careful monitoring and cross departmental reviews
To be an SME in government funded training and work initiatives
Promote fair outcomes for those with barriers to employment

Third Party Account Management:

Serve as the primary point of contact for third-party recruitment partners.
Develop and maintain strong relationships with key stakeholders in third-party organisations.
Negotiate contracts and manage agreements with third-party partners to ensure mutual benefits.
Monitor the performance of third-party partners and ensure compliance with organisational standards and policies.

Strategic Partnerships:

Identify and cultivate new partnership opportunities that support social mobility objectives.
Work with marketing and communications teams to promote partnership initiatives.
Represent the organisation at relevant events, conferences, and meetings.

Reporting and Analysis:

Prepare regular reports on the progress and impact of social mobility sourcing strategy
Analyse data to identify trends, opportunities, and areas for improvement.
Provide insights and recommendations to senior management based on analysis.

Main Requirements

Education:

Bachelor’s degree in Business Administration, Social Sciences, Public Policy, or a related field preferred.

Experience:

Minimum of 1 year of experience in either account management, social mobility programs, recruitment sourcing or relevant related areas.
Proven track record of managing partnerships and delivering successful sourcing strategies or a solid background in a social mobility setting.

Skills and Competencies:

Strong project management skills with the ability to manage multiple initiatives simultaneously.
Excellent communication and interpersonal skills.
Ability to analyse data and generate actionable insights.
Negotiation skills and experience managing contracts.
Knowledge of social mobility issues and best practices.
Proficiency in Microsoft Office Suite and CRM software.

Personal Attributes:

Passion for social equity and community development.
Strategic thinker with the ability to see the big picture.
Detail-oriented and highly organised.
Ability to work independently and as part of a team.
Flexibility and adaptability in a fast-paced environment.

Customer Expert - Natwest WAHA Nightshift - Remote

Looking for a permanent, rewarding role that fits around your life and saves you money?

We’re hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

Why work with us?

£29,120 annual salary
Ideal for maintaining a work life balance while still being part of a team
Details
Start date:

19th January 2026
Location:

Work from Home - Nightshift
Training:

Train from Home between hours on 9am and 5pm Monday to Friday for 3 weeks until 9th Febuary 2026. After this you will go on nightshift rotation.
Shifts:

Full time - 40hrs per

w

e

ek - hours worked between the hours of 5pm in the evening to 1am in the morning
Probity Requirements:

Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history

Firstly, what you get from *us!

Perks at Work - Savings Discounts / Free Online Classes
- Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice
Critical Illness - up to £10,000
Cycle to Work Scheme
Eyecare support voucher
Holiday Purchase Scheme
Length of Service Awards
Workplace Pension
Monthly Inspire Awards - For the best of the best
Refer-A-Friend earns up to £1,200 for you
Monthly Wellbeing Webinars
Dedicated Employee Experience Progress - Here to support TP journey

Now about the Job!

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities

At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

Join us as a Customer Service Advisor

We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times
You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them
We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience

What you’ll do

In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

Your duties will include:

Supporting the bank’s way of working to help as many customers as possible
Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business
Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored
Ensuring each customer interaction leaves the customer satisfied that their needs have been met.

The skills you’ll need

To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

Values we look for you to have:

Process Excellence-

Doing things well means something to you and you will always strive to improve on your work.
Collaboration-

You enjoy working with others and you like working as a team player.
Communication-

You can speak and write clearly and in a confident manner.

Customer Expert - Natwest WAHA - Remote

Looking for a permanent, rewarding role that fits around your life and saves you money?

We’re hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

Why work with us?

£26,200.00 Annual Salary
Fully Work from Home Role
Ideal for maintaining a work life balance while still being part of a team
Details
Start date:

Varous start dates from 12th January 2026, 9th Febuary 2026 and 9th March 2026
Location:

Work from Home
Shifts:

Full time - 40hrs per

w

e

ek - hours worked between the hours of 07:00 and 23:00
Probity Requirements:

Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history

Firstly, what you get from *us!

Perks at Work - Savings Discounts / Free Online Classes
- Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice
Critical Illness - up to £10,000
Cycle to Work Scheme
Eyecare support voucher
Holiday Purchase Scheme
Length of Service Awards
Workplace Pension
Monthly Inspire Awards - For the best of the best
Refer-A-Friend earns up to £1,200 for you
Monthly Wellbeing Webinars
Dedicated Employee Experience Progress - Here to support TP journey

Now about the Job!

At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

Join us as a Customer Service Advisor

We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times
You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them
We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience

What you’ll do

Your duties will include:

Supporting the bank’s way of working to help as many customers as possible
Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business
Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored
Ensuring each customer interaction leaves the customer satisfied that their needs have been met.

The skills you’ll need

Values we look for you to have:

Process Excellence-

Doing things well means something to you and you will always strive to improve on your work.
Collaboration-

You enjoy working with others and you like working as a team player.
Communication-

You can speak and write clearly and in a confident manner.
Emotional Intelligence-

You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind

Business Systems Analyst

Business Systems Analyst - Cardiff (Hybrid) - £40,000 - £50,000 Job Profile Yolk Recruitment are supporting an ambitious and growing international business in Cardiff with the hire of a Business Systems Analyst. This is a brilliant opportunity for someone who enjoys improving how businesses operate through smarter systems, better processes, and practical use of AI. The business is entering a major growth phase and investing heavily in how technology supports its operations. They are looking for someone who can assess how the business currently uses its systems, identify where improvements can be made, and help introduce better ways of working across teams. This is a business-facing technology role focused on optimisation, adoption and efficiency. If you enjoy solving operational problems, improving systems, and exploring how AI can reduce manual workload and improve reporting, this will be a strong fit. What you’ll be doing: Gather requirements from teams across the business to understand operational challenges and opportunities
Review current systems and technologies including HubSpot and identify areas for improvement
Improve how teams use existing tools to maximise value and efficiency
Identify manual or repetitive processes that can be streamlined using AI and automation tools
Support the rollout and adoption of new digital tools across the business
Improve reporting processes and help teams access better business insight
Work closely with external technology partners and internal stakeholders
Help shape how the business uses AI in practical, commercial waysWhat we’re looking for: Experience in a Business Analyst, Systems Analyst, Digital Transformation or Technology Operations role
Strong experience gathering business requirements and improving business processes
Exposure to CRM platforms such as HubSpot
Strong interest in AI and how it can be used to improve operational efficiency
Experience with workflow automation tools is highly beneficial
Strong stakeholder communication skills
Commercial mindset with a practical approach to problem solvingWhy apply? This is an opportunity to join a business at an exciting point of growth and play a key role in how it evolves operationally through better systems, better processes and practical AI adoption. It’s a chance to build real ownership, influence internal change, and shape how technology supports the wider business. If you’re naturally curious, solutions-focused, and enjoy making things work better, we’d love to hear from you

Sir Robert McAlpine has secured a prestigious contract to construct a state-of-the-art Battery Manufacturing Facility. The initial phase of the project includes the design and construction of a new 15GWh lithium-ion battery facility, ancillary buildings, and site-wide external works

Why Join Us

Since 1869 we‘ve worked on building and civil engineering projects that have set the standard for others to follow - right up to present-day examples like the Eden Project, Olympic Stadium, and award-winning new Bloomberg building.

After celebrating our 155th anniversary, we‘re looking forward with excitement to the projects and opportunities ahead. Our family-owned business is where to achieve more from your career by proudly building Britain‘s future heritage with us.

The Quantity Surveyor role

Ideally, you‘ll;

be a recognised Quantity Surveyor with strong commercial awareness with a focus on profit and cash
Working together to input into Work Scope Documents/ Procurement of Enabling Work Packages with the Client Procurement Team.
have prior experience with CM projects
have experience managing a range of commercial aspects including procurement, tendering, contract administration, variations and management of subcontract works packages through to final account.
be keen to minimise risk, cost and maximise value by cost checking and analysis of labour, plant and materials.
Broad construction industry experience covering many and various sectors and markets in commercial positions with industry main contracting organisations

Your profile

Large scale major project experience / Construction Management experience
Prior or current experience working for a Tier 1 contractor.
Strategy – Can disseminate a breadth of internal and external data and apply sound judgement regarding the strategic direction of the business
You will be degree qualified in Quantity Surveying/Commercial Management or a related subject

Rewards

We‘re ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities.

We‘d love you to join us in proudly building Britain‘s future heritage. Apply online now.

Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don‘t meet every single requirement, we‘d still love to hear from you. Especially if you‘re part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team.

Customer Service Specialist - UK Banking Client

Join Our Team as a Customer Service Specialist – Banking & Financial Services - Work from Home

Teleperformance certified as great place to work UK in 2025! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence.

We’re expanding our Banking and Financial Services team and are looking for skilled Complaints Handlers to join us. If you have at least one year’s experience in the banking or financial services industry, we’d love to hear from you.

The Details You’ll Want to Know

Start Date: 1st June 2026

Salary: £27,580.80 per annum
Competitive pay with opportunities to grow and develop your career.

Location: Work from Home

Hours: Full-Time – 40 hours per week

Shifts between 8:00 am and 8:00 pm, Monday to Sunday

Training:

3 weeks of comprehensive training , followed by 5 weeks of supported working

Contract Type: Permanent

Background Checks:
To keep our customers and colleagues safe, you’ll need to pass the following checks:

- Right to Work in the UK
- Criminal Record Check
- Credit Check
- Sanction
- CIFAS
- Any other relevant pre-employment screening

Please note: No holidays or time off can be taken during your first 8 weeks of employment

Join Our Complaints Team – Where Empathy Meets Excellence

We believe that even when things go wrong, we have the power to make them right—and better than ever. Our Complaints team sits at the heart of that mission, turning customer frustration into loyalty through empathy, insight, and action.

What You’ll Be Doing

Deliver exceptional customer experiences by handling complaints with empathy, clarity, and care—whether it’s over the phone or in writing
Dive deep into issues to uncover root causes, and collaborate across teams to prevent future problems before they arise
Champion a customer-first culture, helping shape a service experience that’s as thoughtful as it is effective
Investigate each complaint thoroughly to ensure every customer receives a fair and transparent resolution
Be the final voice of support—resolving issues with confidence and compassion when customers need us most
Work through complex problems and escalate when needed, always keeping our commitment to timely and accurate outcomes

You Should Apply If…

You’re a seasoned complaint handler with experience in regulated environments or you’ve spent a year or more in the banking or financial services world and are ready to take your skills to the next level.
You’ve written final responses and know how to communicate clearly, fairly, and with impact
You’re confident and resilient when speaking to customers—whether it’s a tough call or a thoughtful email
You thrive in fast-paced environments and embrace change with a positive mindset
You’re comfortable working to targets and deadlines without compromising on quality
You’ve got a sharp eye for detail and a strong sense of fairness
You’re great at simplifying complex issues and explaining them in a way that’s engaging and easy to understand
You quickly grasp key regulations and understand how they shape our decisions
You’re deeply empathetic, always put yourself in the customer’s shoes, and take full ownership of their journey

Values we look for you to have:

Process Excellence- Doing things well means something to you and you will always strive to improve on your work.
Collaboration - You enjoy working with others and you like working as a team player.
Communication- You can speak and write clearly and in a confident manner.
Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.
Open-Mindedness- You are able to be open to different ways of thinking and new ideas.
Critical Thinking- You are able to think logically when making decisions.
Solution Orientation- Having a forward thinking mindset focused on resolving challenges.
Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.

Skills needed to be a Customer Service Representative

A professional, polite and courteous telephone manner
Ability to deliver excellent service with outgoing nature
Excellent verbal communication skills
A good listener who can convey empathy, patience and understanding
Confident and proactive to deal with difficult situations and conversations
High levels of accuracy and attention to detail
Be driven to work towards achievable targets

Financial Sector - Key Responsibilities

Provide exceptional and efficient customer service across our telephone, email, webchat and social media channels
Use your problem-solving skills to support our customers, resolve their query and create a positive experience.
Ensure that all customers are supported in accordance with regulatory requirements which aim to protect our customers
Have excellent attention to detail
Be knowledgeable of our client’s process and products and how best to support the customer

Benefits of being a Customer Service Representative

Perks at Work – Savings Discounts / Free Online Classes
- Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice
Critical Illness – up to £10,000
Cycle to Work Scheme
Eyecare support voucher
Holiday Purchase Scheme
Length of Service Awards
Workplace Pension
Monthly Inspire Awards – For the best of the best
Refer-A-Friend earns up to £1,200 for you
Monthly Wellbeing Webinars
Dedicated Employee Experience Progress – Here to support TP journey

Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Civil Engineer Location: Cardiff Salary: Up to £50,000 plus benefits A fantastic opportunity has arisen for an experienced Civil Engineer to join a respected consultancy in Cardiff working across a wide range of drainage and infrastructure design projects. This role is ideal for someone who enjoys technical detail, client contact and the chance to take on growing levels of responsibility within a supportive and collaborative team. The Opportunity As a Civil Engineer, you will contribute to the delivery of high-quality development infrastructure schemes for both private and public sector clients. You will prepare detailed drainage designs, support the delivery of Section 38, Section 278 and Section 104 approvals and work closely with clients, local authorities and internal design teams. This consultancy offers genuine progression, structured training and the chance to develop quickly through exposure to varied and interesting work. Key Responsibilities Produce detailed designs for private and adoptable drainage systems. Prepare highways design for Section 38 and Section 278 technical approval. Deliver drainage strategies and detailed S104 submissions. Liaise with clients, local authorities, utility providers and multidisciplinary teams. Support senior engineers and directors across project delivery and approvals. Contribute to reports, calculations, design statements and technical documentation. Use AutoCAD, PDS or Civil 3D, and MicroDrainage or InfoDrainage to produce accurate design outputs. Assist with project planning, coordination and quality assurance processes. About You Degree qualified in Civil Engineering or a related discipline. Four to five years' experience in drainage and highways design. Skilled user of AutoCAD, PDS or Civil 3D, and MicroDrainage or InfoDrainage. Strong numeracy, verbal communication and technical writing skills. Proficient in Microsoft Office applications including Word and Excel. Creative problem solver with strong attention to detail and an organised approach. Keen to progress your career with support toward professional development. Why This Role? This is a brilliant opportunity to join a forward-thinking civil engineering team offering hybrid working, flexible benefits and a strong focus on training and career progression. You will work on a variety of interesting schemes, receive regular pay reviews and enjoy a positive working culture that values initiative, collaboration and professional growth. With tailored benefits and ongoing support, this role provides an excellent platform to develop your career as a Civil Engineer. Penguin Recruitment is operating as a Recruitment Agency for this position. For more information, contact Andy Hopkins, our Civil Engineering specialist with over 30 years' recruitment experience

Senior Quantity Surveyor

Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance – we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you’re surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About the business unit Mott MacDonald’s Advisory and Programme Delivery (APD) unit delivers both project, programme & commercial management (PPCM) services and advisory solutions across the built environment, defence, energy, water, environmental, transportation, health and care sectors. We deliver tailored solutions that directly address our clients’ key challenges, combining our world-leading project expertise with unrivalled programme delivery capabilities and advisory services. APD delivers services to projects ranging in scale and complexity up to £20bn, through the technical disciplines of programme management, project management, project controls, scheduling, cost management, estimating, infrastructure finance, management consulting, digital consulting and education, health and care management. Overview of the role As our built environment team continues to grow, we’re looking for an experienced Senior Quantity Surveyor to join our expanding Buildings team in either our Bristol or Cardiff office. As a Senior Quantity Surveyor, you will be responsible for the delivery of projects including cost planning, procurement, contract administration and financial reporting throughout the RIBA stages, working on a variety of projects across a diverse client base including Central Government, Local Authority and the Private Sector. Key responsibilities and duties include: * Preparation of cost plans, cost estimates, budgets, and tender documents * Leading the procurement process including issuing enquiries, evaluating tenders, and preparing recommendations * Measurement and quantification * Responsible for managing change control, including risk management, value engineering and cost control measures * Prepare benchmarking analyses and contribute to capturing project benchmark data * Responsible for preparation and agreement of interim valuations and final accounts * Prepare recommendations for payment * Valuing construction works including site visits and liaising with subcontractors * Maintain accurate records of project progress, variations, and contractual correspondence * Ensure compliance with company procedures and industry standards * Manage project costs and provide regular financial reports to Project Director * Collaborate with project managers, designers and clients to ensure commercial objectives are met * Support and advise the Project Manager in fulfilling contractual obligations and compiling contract documents * Supporting internal business development initiatives Candidate specification
Essential: * BSc (Hons) in Quantity Surveying (or equivalent) * Chartered status preferably MRICS * Experience of working within a professional environment within a Cost Consultancy/Main Contractor * Demonstratable relevant cost management experience in the Buildings Sector * Ability to work both autonomously and as part of a larger team * Ability to deliver multiple concurrent outputs under deadlines * Practical experience with contract forms (e.g., NEC and JCT) * Experience with commercial software and tools (CEMAR) * Strong communication, teamwork, and negotiation skills * Demonstrable knowledge and application of pre and post contract cost management * Experience using industry recognised measurement software and tools e.g. Cost X * To support development of colleagues within the regional team and drive technical excellence and continuous improvement Desirable: Demonstrate alignment with our Mott MacDonald PRIDE values: Progress, Respect, Integrity, Drive, Excellence Excellent oral and written communication and organisation skills Soft skills including self-motivation, initiative, leadership, adaptability, flexibility, effective listening, collaboration, influence and persuasion, insightfulness Drive to innovate and implement best practice Ability to prioritise and able to work under pressure Ability to establish and maintain good working relationships with clients and colleagues Effective time management Customer focus UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. Agile working At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well-being, flexibility, and trust. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you. We offer some fantastic benefits including: Financial wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Employee Ownership Our employee ownership model means no external investors, just us, creating a culture of shared success. Our employees have a stake and a voice in our business, giving them a direct connection to our success through our personal and group performance bonuses. As your career grows, so does your stake, recognising your long-term impact and contribution. Your voice matters, with the opportunity to connect directly with senior leadership through formal channels to help shape our future. For our senior roles you will have a direct pathway towards ownership from day one. Health and wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with every day health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Lifestyle A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. Holiday entitlement increased to a minimum of 35 days after 5 years’ service. Variety of employee saving schemes and discounts from high-street retailers. Enhanced family and carers leave Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave. Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay. Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid. Learning and development Primary annual professional institution subscription. A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options. Networks, communities, and social outcomes Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities. Make a difference within our communities through our social outcomes

Systems Support Developer

Systems Support Developer / Analyst (Student Systems) Vacancy Number: 21416BR Us We want to make Cardiff University an institution that is respected the world over. Our vision is to be a world-leading, research-excellent, educationally outstanding university, driven by creativity and curiosity, which fulfils its social, cultural, and economic obligations to Cardiff, Wales, the UK and the world. We expect to improve our standing as one of the top 100 universities in the world and the top 20 in the UK.Ensuring the security of our research, teaching and administrative systems and their data from theft, compromise and corruption is of crucial importance to enable us to achieve our vision. University IT provides critical support to c7,000 staff, 30,000+ students, and 38 academic and professional service schools and departments. The needs of learning and teaching, research and core services present an ever-changing set of challenges in an organisation that is constantly evolving. We support the University to deliver its strategy Opportunity An opportunity has arisen within the Business Intelligence development team. The BI Development team designs, builds and maintains the Universitys core business intelligence and data warehousing capabilities, delivering reliable, secure and well governed data structures that underpin reporting, analytics and statutory returns. The team develops and supports end to end BI solutions across the Microsoft stackincluding ETL, data models, semantic layers and Power BIand is now leading the transition to Microsoft Fabric as the modern data platform. Working closely with analysts, service teams and senior stakeholders, the team ensures high quality, trusted data is available to support operational decision making, regulatory compliance, digital transformation initiatives and strategic planning across the institution. You As a passionate and knowledgeable Business Intelligence developer, you will provide advice and guidance to colleagues within university IT and the wider university. You will support the team by providing advice, insight and guidance in BI product stack trends and developments to customers. You will be a BI developer with experience of working with datasets; manipulating,transformingand analysing data in the Microsoft stack of tools and knowledge of the lifecycle of BI reporting. What we offer Cardiff University can offer many attractive benefits to its employees, including a competitive salary, 37 days annual leave per annum and a generous pension scheme. This post is full-time (35 hours per week) and open ended. Salary: £33,951 - £36,636 per annum (Grade 5). Appointments to roles at Cardiff University are expected to be at bottom of scale except in exceptional circumstances. Closing date: Friday, 8 May 2026. Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds who have the ambition to create a University which seeks to fulfil our social, cultural and economic obligation to Cardiff, Wales, and the world.In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements. Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.

Customer Service Specialist - UK Banking Client

Join Our Team as a Customer Service Specialist – Banking & Financial Services - Work from Home

Teleperformance certified as great place to work UK in 2025!

At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence.

The Details You’ll Want to Know

Start Date:

1st June 2026

Salary:

£27,580.80 per annum

Competitive pay with opportunities to grow and develop your career.

Location:

Work from Home

Hours:

Full-Time – 40 hours per week Shifts between

8:00 am and 8:00 pm,

Monday to Sunday

Training: 3 weeks of comprehensive training , followed by

5 weeks of supported working

Contract Type:

Permanent

Background Checks:

To keep our customers and colleagues safe, you’ll need to pass the following checks: Right to Work in the UK

Criminal Record Check

Credit Check

Sanction CIFAS Any other relevant pre-employment screening

Please note: No holidays or time off can be taken during your first 8 weeks of employment

Join Our Complaints Team – Where Empathy Meets Excellence

What You’ll Be Doing Deliver exceptional customer experiences by handling complaints with empathy, clarity, and care—whether it’s over the phone or in writing Dive deep into issues to uncover root causes, and collaborate across teams to prevent future problems before they arise Champion a customer-first culture, helping shape a service experience that’s as thoughtful as it is effective Investigate each complaint thoroughly to ensure every customer receives a fair and transparent resolution Be the final voice of support—resolving issues with confidence and compassion when customers need us most Work through complex problems and escalate when needed, always keeping our commitment to timely and accurate outcomes

You Should Apply If… You’re a seasoned complaint handler with experience in regulated environments or you’ve spent a year or more in the banking or financial services world and are ready to take your skills to the next level. You’ve written final responses and know how to communicate clearly, fairly, and with impact You’re confident and resilient when speaking to customers—whether it’s a tough call or a thoughtful email You thrive in fast-paced environments and embrace change with a positive mindset You’re comfortable working to targets and deadlines without compromising on quality You’ve got a sharp eye for detail and a strong sense of fairness You’re great at simplifying complex issues and explaining them in a way that’s engaging and easy to understand You quickly grasp key regulations and understand how they shape our decisions You’re deeply empathetic, always put yourself in the customer’s shoes, and take full ownership of their journey

Values we look for you to have: Process Excellence-

Doing things well means something to you and you will always strive to improve on your work. Collaboration

You enjoy working with others and you like working as a team player. Communication-

You can speak and write clearly and in a confident manner. Emotional Intelligence

You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness-

You are able to be open to different ways of thinking and new ideas. Critical Thinking-

You are able to think logically when making decisions. Solution Orientation-

Having a forward thinking mindset focused on resolving challenges. Entrepreneurship-

Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.

Skills needed to be a Customer Service Representative

A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations High levels of accuracy and attention to detail Be driven to work towards achievable targets

Financial Sector - Key Responsibilities Provide exceptional and efficient customer service across our telephone, email, webchat and social media channels Use your problem-solving skills to support our customers, resolve their query and create a positive experience. Ensure that all customers are supported in accordance with regulatory requirements which aim to protect our customers Have excellent attention to detail Be knowledgeable of our client’s process and products and how best to support the customer

Benefits of being a Customer Service Representative

Perks at Work – Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice Critical Illness – up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards – For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress – Here to support TP journey

Disclaimer

Please be vigilant against job scams. Teleperformance will

never

contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer

Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Business Development Manager - Bristol

Are you looking to join a successful and growing organisation who are committed to creating a great safe place to work where all employees have the opportunity to contribute, grow and develop? We are looking for a Business Development Manager to join our team in Avonmouth who will drive sales and order winning activities by actively promoting Portakabin products and services.
Your skills as a Business Development Manager will play a critical role in ensuring commercial targets are consistently met or exceeded, through maintaining and building strong customer relationships to support continued business growth.
Role Details:
• Annual salary up to £42,000 dependent on skills and experience
• Uncapped commission earning potential based on the achievement of commercial targets
• Role based: Avonmouth, Bristol, BS10 7SD
• Contract type: Permanent
• Company car
• Eligible to join Private Medical Scheme
• Annual leave of 25 days per annum plus bank holidays and opportunity to buy an additional 5 days each year.

In this role you will be required to:

• Apply a comprehensive knowledge of Portakabin products, compliance, commercial processes and pricing policies to effectively convert sales opportunities.
• Coordinate with colleagues to allocate, plan and prioritise work to maximise order winning potential.
• Collaborate with other teams and functions to consistently meet or exceed commercial targets for the area.
• Collaborate with other teams and functions to deliver excellent customer service and product quality from order win through to successful project delivery, ensuring a seamless and high-quality customer experience.
• Maintain strong internal relationships and deliver outstanding customer service. Promptly resolve any service issues that could impact customer satisfaction, escalating when necessary.
• Ensure compliance with company policies, governance standards and all legal and regulatory requirements

Benefits & Opportunities

• Contributory pension including life insurance benefit
• A range of dedicated health and wellbeing services
• A chance to give back to your community with an annual volunteering day
• Cycle to Work Scheme
• Employee Benefits Program (Discounts at 100s of shops, gyms, restaurants and even holidays!)
• Learning & development opportunities and resources
• Opportunity for career progression

Our Ideal Candidate

We are looking for someone who has:
• Experience in a commercial role in a target driven environment.
• Background in B2B sales with a track record of delivering results.
• Experience in managing customer, client or account relationships.
• Demonstrated ability to identify and convert new business opportunities.
• Commercial awareness, keeping up-to-date with competitor activities and market trends.
• Experience in selling and a confident negotiator with good influencing skills.
• Knowledge of sales systems, e.g. SAP and CRM tools.
Even if you do not match all of our ‘ideal’ criteria we would still be very keen to receive your CV as we love developing our people and may feel that you could be developed into this role.

We are conducting interviews during, or before, the week commencing Monday TBC

NOTE: If we receive a high volume of applications for a role, we reserve the right to close a vacancy earlier than scheduled.

office-assistant

Pertemps Bristol Central Commercial

Administrative Assistant Location:

Central Bristol Salary:

£27,000 – £29,000 per annum Hours:

Monday – Friday | 9:00am – 5:30pm (flexible) Contract:

Full-time | Office-based Are you ultra-organised, friendly, and love being the person everyone relies on? We’re recruiting on behalf of a

fantastic, welcoming firm right in the heart of Bristol

who are looking for a confident and proactive

Administrative Assistant

to become the heartbeat of their office. This is a brilliant opportunity to step into a

key, visible role

where you’ll be the

first face clients see , the calm in the chaos, and the go-to person who keeps everything ticking along seamlessly. If you enjoy variety, responsibility, and being genuinely appreciated for what you do, this could be the role for you.

The Role As Administrative Assistant, you’ll play a vital part in keeping the office running smoothly day to day. You’ll support the wider team, look after visitors, and take pride in creating an organised, welcoming, and efficient working environment. No two days are the same, making this ideal for someone who enjoys variety and being at the centre of things.

What You’ll Be Doing Office Administration

Using Office 365 (Outlook, Word, Excel, Teams and SharePoint) for daily admin tasks Managing onboarding for new clients Answering calls and directing enquiries professionally Handling incoming and outgoing post, including post office runs Photocopying, scanning, filing and archiving documents Keeping both digital and paper records well organised Welcoming visitors and clients in a friendly, professional manner Preparing refreshments and clearing up after meetings Assisting with basic banking tasks

Keeping communal areas tidy, organised and presentable Sweeping and tidying the courtyard as needed

What We’re Looking For Naturally organised with excellent attention to detail Confident and professional communicator Able to multitask and prioritise effectively Comfortable using office systems and equipment Proactive, helpful and approachable Enjoys being relied upon and making a real difference

Why You’ll Love It Here Salary of £27,000 – £29,000 Workplace pension scheme (after qualifying period) 23 days annual leave plus 8 bank holidays Flexible start and finish times where possible Friendly, supportive team culture If you are interested please click APPLY

Data & Insight Senior Manager (Commercial) - Hybrid - Bristol, UK

Data & Insight Senior Manager (Commercial) - Bristol, UK

About the Role

Ready to lead engineering excellence at one of Europe’s largest infrastructure projects? Want to shape the future of nuclear energy and help Britain achieve net zero? At EDF, Success is Personal – and with us, your career journey is yours to shape.

The Opportunity

As a Senior Commercial Manager in the Insight & Improvement Team, you will lead the delivery of commercial insights, data and intelligence, shareholder assurance and issue resolution across all Supply Chain programmes. You’ll provide high‑quality analysis and reporting to support strategic decision‑making and continuous improvement.

Reporting to the Commercial Lead, you’ll work closely with Heads of Commercial and partners such as Nuclear Operations, using strong stakeholder management and leadership to drive effective reporting rhythms and shape successful outcomes. You’ll interrogate data to deliver insights across the full contract lifecycle.

You’ll oversee contract administration through CEMAR, manage key commercial relationships and ensure alignment with NNB procedures. Your focus will be maximising contract performance and minimising commercial risk through meaningful data. Using advanced dashboards and analytical tools, you’ll enhance reporting capability and add value across HPC commercial teams.

Success in this role requires delivering critical business intelligence and influencing peers to support programme-wide performance.

This is a hybrid role based at #AztecWest with some flexibility to work from home – though you’ll be expected on site at least two/three days a week.

Who You Are

We’re looking for a Senior Commercial Manager with strong commercial instincts and the confidence to lead. Do you bring…

Strong experience with NEC/FIDIC contracts in the power construction sector, with solid understanding of UK contract law.
Data‑driven mindset with strong analytical ability, commercial acumen and a focus on continuous improvement.
Professionally accredited (RICS/CIPS or equivalent) with proven ability to deliver board‑level insight and reporting.
Highly proficient with PowerBI, CEMAR, SAP and core MS Office tools, with strong attention to detail and results focus.
Excellent stakeholder and relationship management skills, effective across multidisciplinary teams with strong communication and presentation capability.
Innovative problem‑solver with experience in supply chain analytics, issue resolution and ideally degree‑level education in a relevant discipline.

What You’ll Be Doing

Lead strategic insight generation and performance reporting, owning monthly, quarterly and annual Supply Chain reporting.
Oversee the full monthly reporting cycle, including the GenCo Commercial Update and Project Review Report.
Act as custodian of HPC commercial data, always ensuring accuracy and integrity.
Drive continuous improvement of BAU reporting and develop new insight reports (e.g., CEMAR communications, change events, early warnings).
Manage and enhance PowerBI dashboards, increasing automation and integrating live data sources.
Own CEMAR data quality and relationships, ensuring validity and effective system use.
Collaborate with Project Services, Project Controls and Finance on integrated reporting and data management, contributing to Master Data Management initiatives.
Lead and develop team members while managing data‑related risks and embedding lessons learned.

Pay, Benefits and Culture

Alongside a salary from £78,000 (Grade D), potential for an annual bonus, and a market-leading pension scheme, your package will include customisable benefits such as electric vehicle leasing, discounted gym membership, life assurance, tech vouchers, experience days, and more.

At EDF, we believe there are multiple definitions of what it means to succeed. That’s why we offer you the freedom to develop a career that’s unique to you. Here, Success is Personal – it’s your journey, powered by us

Everyone is welcome at EDF; we’re committed to building a workforce that reflects gender balance, social mobility, and inclusion of minority ethnic backgrounds, LGBTQ+ communities, and those with disabilities. As a Disability Confident employer, we will support applicants requiring adjustments.

Join us and find your success at EDF!

Closing date for applications: 26th April 2026

#SuccessIsPersonal #EDFcareers #LI-Hybrid #DestinationNuclear #HinkleyPointCJobs #EDFNuclearJobs

Success is Personal. It’s your journey, powered by us. Join us and drive the transition towards an Electric Britain.

Senior Regional Underwriter - Bristol; Bristol; Home Based; Chelmsford

Senior Regional Underwriter - Bristol

We have an exciting opportunity to join us here at Covéa Insurance as a Senior Regional Underwriter, within our Regional Team !

At Covéa Insurance , we’re all about protecting what matters most - whether it’s your home, your car, or your business. With our award-winning customer service and a wide range of insurance products, we’re here to make a real difference.

In this role, you’ll be working in a team who boast a fantastic mix of experience, with a huge amount of collaboration and support across the team to deliver top class service to our broker partners. We have two opportunities to join us, as either a New Business Underwriter or an Existing Business Underwriter.

This is a hybrid position, combining the best of both worlds - working from home and spending time in our Bristol or Chelmsford office.

Step into a role where your potential is valued and your growth is supported

What does a day-to-day look like?

Acting as a focal point to develop long, trusted relationships with a panel of brokers, and to leverage and protect profitable business through service excellence and local engagement
Contributing to the achievement of the regional financial plan through effective use of the personal underwriting authority to optimise the breadth of the underwriting appetite and footprint within strategy
Leading the development and underwriting of larger and more complex risks, whilst strengthening our reputation in the market
Building a reputation as an underwriting expert and technical focal point to develop confidence in the underwriting capability of the region, improving the team to deliver the strength & depth to underwrite effectively
Leading a strong governance culture and awareness of risk across the region, focused on core business and technical discipline
Operating in line with agreed audit controls and objectives aligned to effective control and implementation of risk management
Proactively supporting the underwriting relationship with key strategic brokers and customers in the Region to provide a competitive edge and tactical advantage aligned to the delivery of profitable growth
Contributing to the selection and development of the local distribution panel working closely with the Regional Management team to deliver targeted new business and growth for profit
Working closely with the Regional Development Manager to develop a pipeline of new business prospects from the regional broker panel, to support the delivery of the broker and regional plans

What will help you stand out?

Detailed knowledge of the regional broker market
Ability to negotiate and influence through effective trading skills
Excellent communication skills with the ability to positively influence key stakeholders and promote our wider proposition
Proactivity, innovation and drive; taking the lead & adapting to change positively with a can do attitude
Willingness to provide help, support & to work cooperatively with others
Strong customer service skills, continuously and proactively looking to improve the quality of service provided to all customers
Extensive experience in underwriting and trading complex commercial combined and real estate business
Confident decision-making skills, bringing a strong and decisive approach to underwriting commercial risks
Minimum Dip CII or progress towards, is preferred

Not sure if you tick every box? That’s okay!
At Covéa, we know that great people don’t always meet every single requirement listed in a job ad. If this role excites you and you think you could be a good fit, we’d love to hear from you - so go ahead and apply! We’re all about building a diverse, inclusive team where everyone can thrive.

Why join us?

Flexible working – 36.25 hours a week with flexitime & hybrid options
Annual pay review – plus performance bonuses (up to 30% depending on level)
Generous holidays – 25–27 days + bank holidays, with buy/sell options
Pension perks – 7.5% employer contribution, rising to 9% with your input
A culture where everyone belongs – we’re committed to diversity, equity & inclusion, with real action, employee-led community groups, and ongoing learning to make Covéa a place where everyone can thrive
Mental & financial support – through our dedicated Wellbeing group
Career growth – training, qualifications & apprenticeships to help you thrive
Health & wellbeing – private medical cover, 24/7 Virtual GP, health checks, flu jabs & more
Drive in style – Tusker Car Scheme with fully maintained insured vehicles
Extra savings – gym discounts, Cycle to Work, and retail offers via Perkpal
And much more !

Excited about this opportunity? So are we!
Apply today and be part of our journey.

As a Disability Confident Employer, we’re committed to fair and accessible recruitment. If you need any adjustments or support during the application process, just let us know - we’re here to help.

Applicants must currently reside in the United Kingdom and possess full and unrestricted right to work in the UK. Unfortunately, we are unable to offer Visa sponsorship for this role.

Salary:

Dependent on Experience

Working hours:

36.25

Solicitor Apprentice (Law Graduate) - Bristol

About the job
Job summary
Discover a career in your hands at HMRC. Whether you’re seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.
Visit our YouTube channel to watch the full series and come and discover your potential.
At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve.
We want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you.
Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role.
About HMRC Legal Group
Across HMRC Legal Group we provide legal services to the whole of HMRC. This includes:

The conduct of independent reviews of decisions made by HMRC which are requested by customers under the legislative provisions.
The conduct of tribunal and civil litigation on a full range of services.
Work on new legislation.
Drafting of statutory instruments and other legal documents.
Legal advice to ExCom and staff.
We also provide technical accountancy and forensic services to HMRC, are head of the Compliance Accountants’ and Insolvency Professions as well as handling Ministerial Correspondence and Freedom of Information requests for HMRC.
We will be holding a candidate information session on Wednesday 8th April at 11:00am, where you can hear from the team and learn more about the role and life at HMRC.
Job description
This is an exciting opportunity to work for HMRC Legal Group while training to be a solicitor. You can expect to be fully involved in a range of interesting legal work and receive high quality training in a supportive and inclusive working environment, culminating in a solicitor role upon successful qualification and performance in role.
The apprenticeship is comprised of an off-the-job training programme alongside on-the-job learning in Legal Group.
The training programme will be provided via a digital learning platform and study leave will be in line with Education and Skills Funding Authority (ESFA) requirements. As an apprentice, you can expect to spend 20% of your working time studying and the rest in post. Applicants should be aware of the rigour of the qualifications and be prepared to also study in their own time.
Successful applicants will have the opportunity to work in different areas of law, developing different aspects to their legal practice by rotating seat placements during their apprenticeship.
Your office location is contractual so if you are successful, there is an expectation that you will attend that office location 60% of contracted hours as required by the business. You need to consider how you will meet this requirement before you apply and discuss any concerns with the vacancy holder before accepting any role.
Our Campaign Pack at the end of the advert holds more information about the role, grade progression, qualifying degrees, eligibility and work placements.
Person specification
Successful candidates will have:
strong written and oral communication skills.
an ability to work well with colleagues, including support staff and other professionals in a collaborative environment.
an understanding of the principles of equality, diversity and inclusion and why they matter in the legal profession.
skills in gathering, evaluating, and interpreting information from various sources.
the ability to identify problems and find solutions.
strong attention to detail.
an ability to adapt and be resilient.
IT skills and be comfortable using technology.
an ability to manage their time effectively.
Candidates can find more in-depth descriptions of the skills required on pages 9 and 10 of the candidate pack.
Essential Criteria:

You must hold the GCSE’s (or equivalent), and one of the higher Qualifications, as listed below to be eligible to apply.

Provisional grades will be accepted at the initial application stage. As the recruitment process progresses, candidates will be required to provide their final results to confirm their eligibility. If your final results do not meet the essential criteria on which your application was based, your application will be rejected at that stage.
Important Information:
If you do not hold qualifications in law or equivalent, please refer to the Solicitor Apprentice vacancy also currently on Civil Service Jobs - Reference .
We will accept part-time working (minimum 30 hours per week), and we would discuss the impact of this with successful candidates on the requirement to obtain 2 years qualifying work experience. We will confirm that you are happy you can work 30 hours minimum as part of the application.
Successful candidates will receive appointment letters that hold a training clause advising completion of the apprenticeship is a condition of employment.
Successful completion of the apprenticeship will see you awarded with the SQE qualification and qualifying work experience to become eligible to be a qualified solicitor.
HMRC will fund training and assessment costs associated with your apprenticeship (“Training Costs”). If you withdraw from the apprenticeship, are withdrawn by the provider, or leave HMRC before completing the programme, HMRC may require you to repay some or all of the Training Costs incurred.
All successful applicants are expected to start their employment and workplace learning on 4th January 2027 with their academic study starting in mid-January 2027. Candidates with a law degree that was completed more than 5 years ago, or who have a CILEx L6 qualification, are still expected to start their employment and workplace learning on 4th January 2027 but will commence their academic study from March 2027.
HMRC welcomes applications from those who need to work flexibly, and will agree to requests where possible, taking into account our operational and customer service needs. We can’t guarantee that we can meet all requests, as agreement will be subject to business ability to accommodate. Any request to work a more flexible arrangement should be made prior to your acceptance of the provisional offer.
There may be a need to travel across the UK with occasional overnight stays being required.
This vacancy is only available at the specified locations, alternative locations are not available.
If you are a Civil Servant and currently a higher grade than Band O and you are offered and accept this role, you will be opting to voluntarily downgrade. This would be a permanent change to your terms and conditions, and Band O would become your substantive grade.
Please note: If you hold an LPC, have undertaken the SQE preparation course, or have previously taken SQE1, as a stand-alone or part of a degree programme in the last 5 years, you will not be eligible to apply. This is because applicants need to demonstrate that, based on their current experience and qualification level, an apprenticeship will provide them with significant new learning, skills and behaviours.
Current Apprenticeship:
If you are already on an apprenticeship programme, you will not be able to take a second apprenticeship, nor transfer your apprenticeship to the role. To be accepted on our apprenticeship you will need to demonstrate that, based on your current experience and qualification level, it will provide you with significant new learning, skills and behaviours. You must ensure that you meet the residency requirements of the apprenticeship.
Additional Location information - Leeds:
Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC’s Moves Adjustment Payment guidance.
Qualifications
Please show us on your application, in the CV section, that you hold the Qualifications below:

Five (5) GCSEs or equivalent between A* - C (9-4) including English and Maths;
And,
A UK qualifying law degree with a minimum 2:2; or
A non-law degree with a minimum 2:2 and a GDL, PGDL, CPE or equivalent qualification; or,
A CILEx Level 6 qualification.
For a law degree to be a UK “qualifying” law degree it must be recognised by our training provider; a non-law degree can be international. A GDL, PGDL or CPE qualification must be recognised by our training provider.
Those with a UK qualifying law degree or a CILEx L6 qualification completed more than 5 years ago will study a provider-led 6-month learning refresh and gateway before joining the graduate apprenticeship.
If you do not provide your qualifications, as listed above on your application, we will be unable to verify that you meet the required criteria, and your application will not progress to the next stage.
Behaviours
We’ll assess you against these behaviours during the selection process:

Communicating and Influencing
Making Effective Decisions
Working Together
Delivering at Pace

We only ask for evidence of these behaviours on your application form:

Communicating and Influencing

Benefits
Alongside your salary of £31,096, HM Revenue and Customs contributes £9,008 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.

Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.
Family friendly policies.
Personal support.
Coaching and development.

To find out more about HMRC benefits and find out what it’s really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service.
Things you need to know
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
How to Apply
As part of the application process, you will be asked to provide the following:

After submission of the first stage of your application, you will be invited to complete 3 tests, in the order of: Civil Service Judgement Test, Civil Service Verbal Test and Civil Service Work Strengths Test. If you successfully pass each test, you will be invited to complete the final stage of the application.
Qualifications as requested on the advert. You will be asked to provide your qualifications in the CV section of your application - you will not be given a score for these, however it will be used to determine your eligibility for the role.
Failure to evidence your qualifications, or providing an application that you are deemed ineligible, will lead to withdrawal.
2 Additional Role specific questions.
A 250-word statement for the Behaviour - Communicating and Influencing, answering:

How you use your communicating and influencing skills to deliver a successful outcome
How you ensure your communications are clear concise and understood
How you provide constructive, objective responses to comments and questions.
How you communicate your point of view clearly, logically and in a persuasive manner, while keeping language as plain and accessible as possible.

A 1000-word Personal Statement, to address the following:

Your motivation and passion for a career in the law, why you want to be a Government lawyer, and specifically a solicitor apprentice within HMRC.
How you will balance work and studies; and,
A description of your relevant skills and knowledge against examples laid out in the campaign pack. This experience can be in education, voluntary or paid work.
Further details around what this will entail are listed on the application form.
Sift
An initial eligibility sift will take place on all applications, to check your Qualifications and Additional questions response. We will need to see evidence of your eligibility to progress.
In the event of a large number of applications being received, a further initial sift may then be held on the Personal Statement.
If you progress to the next stage, your Behaviour Statement will be assessed.
At full sift your CV (Qualifications), Additional Role specific questions, Personal Statement and Behaviour Statement will be assessed, with the successful candidates being invited to interview.
We may also raise the score required at any stage of the process if we receive a high number of applications.
Interview
During the panel interview, you will be asked Behaviour-based questions on Making Effective Decisions, Working together, Delivering at pace.
You will also be asked to answer some questions on a scenario you will receive shortly before interview. Further details of this will be provided in advance.
Interviews will take place via video link (Microsoft Teams).
Sift and interview dates to be confirmed.
Provider checks:
If you have been successful in all previous stages, to confirm your eligibility for the apprenticeship, the learning provider will conduct some initial checks before HMRC can make an offer of an apprenticeship. This will require HMRC to share your contact details with the learning provider who will contact you directly. Information is gathered in accordance with the ESFA guidance.
Eligibility
Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - ‘Please re-open my application - (insert vacancy ref) & vacancy closing date (insert date)’
To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.
The HMRC app can help you with your application
The HMRC app can provide you with your past 5 years’ employment history, making the process of filling in your application quicker and easier.
If successful in your application, you will need your National Insurance number for the onboarding process.
Download the HMRC app now and save your National Insurance number to your digital phone wallet.
How to download the HMRC app and sign up for an account:
Download the free HMRC app from the App Store or Google Play store.
If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.
You’ll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint or facial recognition.
You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.
Reserve List
A reserve list may be held for up to 6 months from which further appointments may be made for the same or similar roles - if this applies to you, we’ll let you know via your Civil Service Jobs account.
Criminal Record Check
Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.
Merit List
After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.
Hybrid working at HMRC
HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time).
Reasonable Adjustments
We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.
If you need a change to be made so that you can make your application, you should:

Contact the UBS Recruitment Team via as soon as possible before the closing date to discuss your needs.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
Important information for existing HMRC contractual homeworkers
Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.
Further Apprenticeship Information
Who can start an apprenticeship? To start an apprenticeship, you’ll need to be:

16 or over
Have the right to live and work in the UK
not in full-time education

You can apply for an apprenticeship while you’re still at school but you’ll need to be 16 or over by the end of the summer holidays to start the apprenticeship.
Please note if successful you must be 16 or over to undergo the relevant security checks.
A condition of your employment is the successful completion of your apprenticeship. Failure to meet this requirement may result in HMRC removing you from the Apprenticeship Programme and/or terminating your employment.
Your training requirements and probation period will run concurrently. If you do not successfully complete your probation and/or the apprenticeship-where it is a specific requirement of your role-your employment with HMRC may be subject to termination.
Your manager will provide you with further details about the training programme, including the structure of assessments and, where applicable, the number of permitted attempts to pass, if they have not already done so.
Terms and Conditions
Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.
HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.
Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process.
Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.
Questions relating to an individual application must be emailed as detailed later in this advert.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.
New entrants will join on the minimum of the pay band.
Please note that if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.
If you experience accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.
For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Data Analyst Placement Programme

Data Jobs at ITOL Recruit

Please note this is a training course and fees apply

Are you looking to benefit from a new career in Data Analysis?

If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst

We do this using our specialised Data Analyst career programme which looks to assist and place qualified candidates into a career pathway in Data Analysis.

Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience Data Analyst as we will be looking primarily at entry level roles.

Demand for Data Analysts has grown 20% year on year with experienced analysts easily commanding salaries of 50k+. All business decisions rely on data to ensure correct business decisions are made and therefore the role of the data analyst in the new digital world has become essential for business owners.

Below are current average salaries in the sector for lower-level positions and fully trained Data Analysts:

Junior Data Analyst - 30,000
Data Analyst - 50,000
Business Data Analyst - 67,500
Data Analytics Analyst - 80,000
Business Analysts - 60,000

Using our experience in providing data analysis and business analysis training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in Data Analysis.

The courses in the package have been identified by our recruitment partners as industry standards for the UK/European and International Data Analysis sector.

Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers.

Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below.

Step 1 - CompTIA Data+ Qualification

The first step is completing the CompTIA Data+ Qualification accredited by CompTIA.

This professional international industry-recognised qualification teaches you the essential skills of a Data Analyst. You will cover skills such as data mining, manipulating data, visualising data, and reporting on data.

Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam.

The course is provided online and comes complete with exam simulators and revision tools.

You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam.

This qualification will set you on a route to becoming a data analyst.

Step 2 - Data Administration Training

Data is extracted using various method which are normally IT driven.

Therefore, we will provide you with access to the following additional courses to ensure you are suitably employable as a data analyst.

Microsoft excel - to expert level.
Learn SQL - the programming language used for extracting data from more complex databases.
Learn Python 3 - Python 3 is a simple to use programming language used by many analysts.
Learn Tableau - Tableu is a tool which analysts use to build visually appealing dashboards for complex data making it easier for stakeholders to comprehend.

Study time for these courses is approximately 30-60 hours and qualification is achieved through completion of the course with no exam.

Step 3 - Business Analysis Foundation

Business Analysts and Data Analysts often work very closely together and indeed many Data Analysts become Business Analysts and vice versa.

Adding a Business Analyst Foundation certificate will make you much more employable and enable you to cross over into business analyst roles and hybrid roles. Business Analysis Foundation accredited by the BCS (The British Computer Society also known as the Chartered Institute of IT).

Study time for this course is approximately 15 hours and qualification is achieved through an online BCS exam.

Step 4 - Recruitment Support

Now you are qualified for an entry level data analyst position our recruitment support team will now begin collaborating with you to help you secure your first a suitable role based on your new qualifications and any other experience you may have.

We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.8 Trustscore on Trustpilot.

Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector.

They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need.

Our money back guarantee

If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams.

However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months.

Check our testimonials from the hundreds of candidates we have already helped.

What Now?

To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front.

Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Data Analyst Career aspirations.

Group Safeguarding Lead

Up to £45,091 + excellent Benefits

Please note the closing date for applications is 4th May , with shortlisting on 5th May. Interviews are currently scheduled for 15th May.

Those Huge Small Victories

For children with complex, challenging needs, the level of care and education must go above and beyond and that’s what drives us here at Witherslack Group. With our high staff-to-child ratio and in-house clinical teams, we’re proud to have won a reputation for excellence. Our aspirational homes, schools and ethos help us achieve the best possible outcomes. In short, we’re enhancing life opportunities. Our Designated Safeguarding Leads are a huge part of making sure our children and young people’s needs are fully recognised and comprehensively met.

Get out what you put in

You will work as part of the leadership team and report directly to the Head Teacher for this crucial role. You will have the opportunity to collaborate with other members of the Witherslack Group team in different locations to enable you to progress and develop your skills and knowledge.

As a Designated Safeguarding Lead you will take responsibility for safeguarding within the school, this means that on a daily basis you will be liaising with statutory and non-statutory agencies, parents/carers and staff on matters of wellbeing , child protection and safeguarding and will be a great source of support, advice and expertise in the team.

One of the best environments in SEND

Our new Castlefell School is a purpose built, state of the art school, catering primarily for children with Social, Emotional and Mental Health needs but also providing for children with autism who have moderate learning needs. The school provides education for up to 50 children aged 8 to 16.

This new exciting opportunity serves Rudgeway and the wider communities, you are at the heart of its development. Our aim is to ensure that every pupil has an outstanding educational experience with individual pupil progress and care at the heart of what is offered.

What we do for you

We know you’re going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the education sector. With us, you’ll get to bring learning to life and make a genuine difference to the lives of our young people – plus you’ll get:

Training: A full induction and on the job training
Holiday: You’ll work hard at WG, so you’ll be rewarded with full school holidays
Flexible benefits: meaning you can increase/decrease benefits such as life insurance – check out our benefits here
Wellbeing: a host of wellbeing tools and advice including employee assistance
Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street
discounts
Beautiful working environments with the very best facilities – check out our schools here
A recommend a friend scheme that offers a £1,000 bonus every time
Contributory pension scheme – matched up to 5%

Bring your whole-self to work

Our young people and their families come from all walks of life, diverse backgrounds and with different needs – and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves.

As well as having at least 3 years’ experience in a Designated Safeguarding Lead role, we are specifically looking for candidates who have experience as a DSL in a secondary or through-school setting. Alternatively, we would consider a Deputy DSL (DDSL) from a secondary or through-school setting who is ready to step up.

You will also need:

Comprehensive
portfolio of CPD related to Safeguarding and Child Protection.
Outstanding interpersonal and problem resolution skills.
A genuinely empathetic approach is also essential
Full UK driving licence

Interested in joining us?

At Witherslack Group, inclusion is part of who we are. We’re committed to creating an environment where everyone feels respected, valued and that they truly belong.

As a specialist provider of education and care for children and young people with special educational needs, we understand the importance of embracing individuality and championing difference- especially when it comes to neurodiversity. We celebrate diverse perspectives, lived experiences, and the unique strengths that each person brings to our community.

We welcome applications from people of all backgrounds, identities, and abilities. We are proud to be recognised as an inclusive employer and are committed to making our recruitment and workplace practices inclusive and accessible. If you need any adjustments to support you through the recruitment process or in the workplace, we’ll be there every step of the way.

By building a diverse and inclusive team, we’re better able to support the children, young people and families we serve and ensure every member of our team can thrive, grow, and be their authentic self.

The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the
community.

For a full job description and person specification, please click here

To view our ex-offenders policy please click here.

To view our Child Protection Policy, please visit the ‘Parents and Carers’ section of this School/Learning centre. You can find all our Schools here.

Special Education / Careers in Care / Careers in Special Education / Working with Children / SEMH / SEN / ASD

#INDH

Business Intelligence Analyst (PowerBI)

IntaPeople are seeking a motivated Mid level Business Intelligence Analyst to join the BI and Data team. We’re looking for candidates who have strong communication skills with the ability to translate technical information to non-technical stakeholders and peers. The ideal candidate will have a strong analytical mindset and a deep understanding of how to present data visualisations effectively to deliver actionable insights and be proficient in Power BI and Microsoft SQL Server. To succeed in this role, the candidate should have a wealth of experience in a similar position, demonstrating a proven track record of delivering high-quality BI solutions in a business-focused environment.You will be responsible for delivering insightful Power BI dashboards to the business and stakeholders whilst designing, developing, and maintaining their business intelligence reporting estate. Technical Skills (at a glance) Experience as a BI Analyst, Data Analyst, Reporting Analyst or relateable role. Proven strong background in relational databases and data modelling. Demonstrable proficiency in SQL for data extraction, manipulation, and analysis. Strong experience with Microsoft Power BI, including designing and publishing shared datasets in Power BI Service. Demonstrated proficiency in Microsoft Office Suite, with advanced Excel skills (e.g., pivot tables, advanced formulas) etc. Hands-on experience with Python would be advantageous but not essential Key Responsibilities (but not limited to) Collaborate with stakeholders to translate business requirements into clear and comprehensive BI reporting specifications Design, develop, and implement robust business intelligence solutions that align with operational needs and strategic goals Develop and maintain insightful and interactive reports and dashboards that empower strategic decision-making across the organization Build and manage efficient BI data models Generate reports for internal and external stakeholders, ensuring data integrity and clarity Enhance existing reporting tools and develop innovative new reporting solutions to meet evolving business needs Ensure the delivery of high-quality, user-friendly dashboards and reports that consistently meet or exceed stakeholder expectations Proactively troubleshoot and resolve data errors and reporting issues to maintain data accuracy and system reliability Recommend and implement strategic improvements to BI reporting processes to enhance efficiency and effectiveness Provide support and training to team members and the wider business community to promote data literacy and effective utilization of BI tools Role overview at a glance Business Intelligence Analyst Starting salary of £40,000 - £42,000 depending on experience Starting on 25 days annual leave per year Hybrid working - 3 days onsite - Near Newport Free parking on-site Bonus Scheme based on performance Private Medical Healthcare Group Life Insurance (4x basic annual salary) Employee Assistance Programme Cycle to Work Scheme Enhanced Maternity & Paternity Benefits Performance and Development Framework Long service awards. This role is a hybrid role with a 3-day office requirement for collaboration, workshops and stakeholder meetings per week on-site in the Cardiff/Newport area (South Wales). Please note we can not provide sponsorship to candidates who are not eligible to live and work within the UK without restriction. For more information please call Nathan Handley on (phone number removed) or click APPLY now for immediate consideration

Business Analyst Placement Programme

Business Analyst jobs at ITOL Recruit

Please note this is a training course and fees apply

What is the Business Analysis Placement Programme?

Our Business Analysis Placement Programme is designed for anyone looking to start a career as a Business Analyst (BA) using education and recruitment support to help you achieve an entry level role or position.

This programme does involve a financial contribution from you to fund your qualification, cv review and recruitment support but the long-term rewards will be extremely lucrative with the average Business Analysts salary in the UK being around 52k pa.

What does a Business Analyst do?

A Business Analyst is a problem solver who investigates an issue or area of weakness within an organisation or business, analyses solutions and helps facilitate the change that is needed. They do this through following a set of guidelines and principles set out within the BCS Business Analysis Diploma certification.

To succeed as a business analyst, you should be somebody who enjoys problem solving and analysing, has good administration skills and communicates well in both written and verbal communication.

You should be somebody who can work well alone but when needed be able to integrate well into a team.

The role will generally include:-

Analysing elements within the business or the whole business
Making evaluations of all available data
Identifying problems and looking at potential improvements
Making a feasibility study in proposed improvements
Present your acquired information within a business case to the company or organisation.
Implement any agreed or necessary changes, to increase the efficiency of the organisation or business.

Industry demand for Business Analysts

Demand for Business Analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world.

Business Analysts ensures a business remains relevant and future proofs against changes both foreseen and sudden.

All businesses need to make data driven decisions and the demand for analysts has become a key role for any size of business and has become a very lucrative, in demand position with Senior Business Analyst’s commanding salaries in excess of 100k pa.

How we help you get you first role

We specialise in working with candidates who wish to start or transition into a Business Analyst career.

How do we do this?

Firstly, we place you on a training program which provides a pathway to the most relevant industry recognised certification being the BCS Business Analysis Diploma. The diploma comprises of 4 certification courses and a final oral examination signing you off as Business Analyst through the BCS. Study time to complete all of the certifications is recommended at around 90 hours to achieve exam pass level.
Once you have successfully passed the 4 required certification exams and the oral exam which make up the diploma, you will be handed over to our recruitment support team. They will then work with you to help rewrite your cv to a professional standard to highlight the skills required by Business Analyst recruiters. In addition, they will also assist in creating a professional LinkedIn profile, interview support, career advice and tailored support such as taking you through mock interviews.
Our recruitment advice consultants will work with you to identify the best opportunities available which are suited to you. Their tailored support ensures you only apply for roles where there is a realistic chance of success and help you to prepare for interviews and perform at your best. Typically, starter roles will be junior business analyst, junior analyst or a support/admin role utilising your analytical skills.

Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. Further study into Project Management certifications can expand the breadth of roles you find available.

Finances

To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms.

What next?

To get your journey started and check whether you meet the criteria to join the programme, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours assist you.

Typical Salaries

Administrator/Support: 28,000
Junior Business Analyst: 32,000
Change Analyst: 37,000
Systems Analyst: 42,000
Business Analyst: 52,000
Senior Business Analyst: 60,000+

Partner Support Executive

Red Recruitment is hiring a Partner Support Executive for our client, a fast-growing digital comparison platform, in their modern Cardiff city-centre office.

We’re looking for a confident, relationship-focused individual to support and strengthen partnerships across a national B2B network. The successful candidate will be comfortable with proactive outbound communication, managing partner relationships, and ensuring high levels of service and engagement.

Benefits & Package for a Partner Support Executive:

Salary: 28,000
Location: Central Cardiff, on-site
Contract: Full-time, permanent
Hours: Monday to Friday, flexitime between 6am and 8pm, with no core hours
Two paid weeks off over Christmas and New Year (in addition to annual leave)
Paid day off for birthday and work anniversary
Private medical and dental cover, including 24/7 GP access
Free city-centre parking worth 1,800+ annually (also usable outside working hours)
Enhanced pension contributions
Employee referral bonus and recognition awards
Regular team socials and monthly food events
Learning and development support

Key Responsibilities of a Partner Support Executive:

Proactively contact business partners to provide support, discuss account activity, and follow up on performance
Respond to inbound partner and customer queries with professionalism and accuracy
Build and maintain strong working relationships across a B2B partner network
Support onboarding of new partners and manage handovers from internal teams
Maintain accurate CRM records, including actions, updates, and next steps
Monitor partner engagement, activity, and service performance
Identify opportunities for account development, including cross-sell and upsell where appropriate
Resolve queries efficiently, escalating more complex issues when needed
Collaborate with internal teams including Sales, Marketing, and Operations to deliver a seamless partner experience
Share feedback and suggest improvements to enhance service quality and processes

Key Skills and Experience of a Partner Support Executive:

Experience in customer service, account management, partner support, or a similar client-facing role
Confidence making proactive outbound calls and managing ongoing business relationships
Strong communication skills, both written and verbal
Good organisational skills with strong attention to detail and record-keeping
Experience working towards targets, KPIs, or service standards
Comfortable using CRM systems and standard office tools
A professional and practical approach to handling queries and problem-solving

Desirable:

Experience in a B2B support or account management environment
Exposure to onboarding processes or cross-team collaboration
Commercial awareness with the ability to spot account growth opportunities
Background in property, professional services, or marketplace platforms

If you are interested in this position as a Partner Support Executive and have the relevant skills and experience required, please apply now!

Red Recruitment (Agency)

Recruitment Consultant

Who We Are

Conexus isn’t just a business - it’s where ambitious people build serious, high-impact careers.

We partner with global brands across SAP, Salesforce, Data & Analytics, Software Engineering and Cyber Security, delivering talent into some of the world’s most complex transformation programmes.

The Opportunity

We’re looking for a Recruitment Consultant with a strong focus on Business Development to help grow our SAP offering across Europe and the USA.

This role is ideal for someone who enjoys winning new business, building relationships and developing their own market within a high-performance environment.

What You’ll Be Doing

Proactively win new business and develop client relationships across EU & US markets
Identify and target key organisations hiring SAP talent
Manage the full recruitment process from BD through to placement
Build and grow your own client portfolio
Partner with delivery teams to fulfil client requirements
Position yourself as a market specialist through insights and network building

What We’re Looking For

1+ year recruitment experience
Proven interest or exposure to business development
Commercial mindset with a drive to win and grow accounts
Confident communicator with strong relationship-building skills
Proactive, resilient, and target-driven
Ambitious and motivated to progress your career

Why Conexus?

Clear, structured career progression
High earning potential with uncapped commission
Flexible / remote working options
International market exposure
High-performance, supportive culture

If you’re commercially driven, enjoy the chase and want to build something of your own within a growing international business - we want to hear from you.

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