Ideas | People | Trust
We’re BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today’s changing world.
Our clients are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and the owners and management teams that lead them.
We’ll broaden your horizons
Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they’re experts in following through on top-level instructions and resolving the finer details – all in one straight-forward package. When you join them, you’ll work on some of the world’s most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry.
We’ll help you succeed
Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships.
You’ll be someone who can work pro-actively, managing your own tasks, but you’ll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO’s Partners to enable us to serve our clients effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients.
Overview
As an Assistant Manager within our Risk Advisory Services (RAS) team, you will play a key role in delivering high‑quality internal audit and advisory engagements for a diverse range of clients. You will take responsibility for leading defined engagements or workstreams, supporting engagement planning and delivery, and ensuring work is completed to a high standard in line with BDO methodology.
You will work closely with Managers, Senior Managers, Directors and Partners, building trusted client relationships and contributing to the effective delivery of engagements. Alongside this, you will support the development of junior team members and continue to build your technical capability, professional judgement and leadership skills as you progress towards Manager level.
The role combines engagement and portfolio management with hands on delivery. Typically, you will spend around 50% of your time on management activities—such as engagement planning, portfolio oversight and project management—and 50% leading audits and undertaking specialist assignments, with this balance flexing in line with your experience and development.
You’ll be someone with:
Relevant experience in internal audit or equivalent risk and assurance work, with involvement in planning, delivering and reviewing audit or advisory engagements.
An inquisitive and proactive mindset, with the confidence to challenge constructively, think critically about risks and controls, and contribute ideas that enhance audit quality and ways of working.
Experience in risk management, internal audit or systems / controls testing, with the ability to apply this knowledge pragmatically across different client environments.
A recognised professional qualification, or working towards one (e.g. CIA / CMIIA / MIIA, CCAB or equivalent).
Strong written and verbal communication skills, with the confidence to engage effectively with clients and stakeholders.
Good organisational and time‑management skills, with the ability to manage multiple assignments and contribute to the delivery of a small portfolio of client engagements under manager oversight.
A collaborative and development‑focused approach, with an interest in supporting and coaching junior team members, flexibility to travel to client sites as required, and an interest in using data analytics or emerging AI‑enabled audit techniques.
At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.
We’re in it together
Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs.
We can provide the best support for our clients and people when we’re working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work.
We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO.
We’re looking forward to the future
At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy.
Our success is powered by our people, which is why we’re always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions.
We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas | People | Trust
We’re BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today’s changing world.
We work with the companies that are Britain’s economic engine – ambitious and entrepreneurially-spirited businesses that fuel the economy – whether privately or publicly owned - and directly advise the owners and management teams that lead them.
We’ll broaden your horizons
Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients’ evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you’re after a career that will keep you on your toes, we’ll give you the autonomy to drive your career forward.
Our Tax Assurance & Risk Management (‘TA&RM’) team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC’s Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team.
This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills with the ability to distil tax concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing, reporting to senior managers, directors and partners, and will require you to actively manage your client portfolio and manage project delivery, coordinating teams to deliver exceptional client service, in addition to supporting business development activities.
This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and we require candidates with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them.
We’ll help you succeed
Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships.
You’ll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with.
We are looking for someone:
You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you.
At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.
We’re in it together
Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs.
Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work.
We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO.
We’re looking forward to the future
At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy.
Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions.
We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas | People | Trust
We’re BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today’s changing world.
We work with the companies that are Britain’s economic engine – ambitious and entrepreneurially-spirited businesses that fuel the economy – whether privately or publicly owned - and directly advise the owners and management teams that lead them.
We’ll broaden your horizons
Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients’ evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you’re after a career that will keep you on your toes, we’ll give you the autonomy to drive your career forward.
Our Tax Assurance & Risk Management (‘TA&RM’) team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC’s Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team.
This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you’ll be heavily involved in business development and innovation activities to support our business growth.
This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them.
We’ll help you succeed
Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships.
You’ll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO’s relationships with our clients.
We are looking for someone:
You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you.
At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.
We’re in it together
Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs.
Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work.
We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO.
We’re looking forward to the future
At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy.
Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions.
We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
LI-#KW1
Ideas | People | Trust
We’re BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today’s changing world.
We work with the companies that are Britain’s economic engine – ambitious and entrepreneurially-spirited businesses that fuel the economy – whether privately or publicly owned - and directly advise the owners and management teams that lead them.
We’ll broaden your horizons
Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients’ evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you’re after a career that will keep you on your toes, we’ll give you the autonomy to drive your career forward.
Our Tax Assurance & Risk Management (‘TA&RM’) team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC’s Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team.
This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you’ll be heavily involved in business development and innovation activities to support our business growth.
This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them.
We’ll help you succeed
Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships.
You’ll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO’s relationships with our clients.
We are looking for someone:
You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you.
At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.
We’re in it together
Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs.
Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work.
We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO.
We’re looking forward to the future
At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy.
Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions.
We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
LI-#KW1
Ideas | People | Trust
We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world.
We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them.
We’ll broaden your horizons
Working with every department at BDO, our Finance team helps us meet relevant legal requirements that ensure our firm operates effectively in a tightly-regulated field. They implement strategies that help us innovate – like combining new technology with traditional financial processes to make us even more digital. As part of this friendly team, you’ll enjoy flexible hours and have opportunities to take responsibility for the delivery of quality work. With your colleagues behind you, you’ll embrace change, new ideas and have an impact on the future of our firm.
We’ll help you succeed
Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships.
You’ll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with.
In this role you will assist and support the Commercial Finance Director and North/Scotland Heads of Audit (LHoA) in managing the financial performance of the North and Scotland offices on strategic issues and on a day-to-day basis as well as providing relevant support, advice and guidance to the overall team within the business unit on financial matters. (Role is based in Manchester office but monthly travel to other offices expected – Leeds & Edinburgh)
You’ll be someone with:
At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.
We’re in it together
Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs.
Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work.
We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO.
We’re looking forward to the future
At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy.
Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions
We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
#LI-RZ1
#TJ-RZ1
Ideas | People | Trust
We’re BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today’s changing world.
Our clients are Britain’s economic engine – ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them.
We’ll broaden your horizons
Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they’re experts in following through on top-level instructions and resolving the finer details – all in one straight-forward package. When you join them, you’ll work on some of the world’s most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry.
We’ll help you succeed
Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships.
You’ll be someone who can work pro-actively, managing your own tasks, but you’ll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO’s Partners to enable us to serve our clients effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients.
Overview
As a Senior Executive in our Risk Advisory Services (RAS) team, you will play an important role in delivering high‑quality internal audit, assurance and advisory engagements across a diverse portfolio of clients. You will work as a senior member of engagement teams, taking responsibility for defined areas of delivery while collaborating closely with Managers, Senior Managers, Directors and Partners.
You will be hands‑on in executing audit and advisory work, building strong technical capability and professional judgement, and contributing to the development of clear, practical recommendations for our clients. Alongside this, you will support and mentor junior team members and contribute to a collaborative, high‑performing team environment.
You’ll be someone with:
Experience contributing to internal audit, risk, assurance or advisory engagements, taking ownership of defined workstreams and supporting delivery across a range of client environments (e.g. commercial, regulated or not‑for‑profit).
An inquisitive and proactive mindset, with the confidence to challenge constructively, think critically about risks and controls, and contribute ideas that enhance audit quality, ways of working and client outcomes, supported by relevant experience in risk management, internal audit and systems or controls testing.
A relevant professional qualification, or currently working towards one (e.g. ACA, ACCA, CIA, CIIA, CCAB or equivalent).
Strong analytical and problem‑solving skills, with the ability to evaluate evidence, interpret data and contribute to clear, well‑reasoned conclusions.
Effective written and verbal communication skills, with the confidence to engage professionally with clients and colleagues.
A collaborative and proactive approach, with experience supporting or coaching junior team members and contributing positively to team delivery.
Good organisational skills and flexibility to travel to client sites as required; experience with data analytics or AI testing tools would be desirable.
At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.
We’re in it together
Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs.
Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work.
We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO.
We’re looking forward to the future
At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions.
We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Join Our Team as a Customer Service Specialist – Banking & Financial Services - Work from Home
Teleperformance certified as great place to work UK in 2025! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence.
We’re expanding our Banking and Financial Services team and are looking for skilled Complaints Handlers to join us. If you have at least one year’s experience in the banking or financial services industry, we’d love to hear from you.
Start Date: 1st June 2026
Salary: £27,580.80 per annum
Competitive pay with opportunities to grow and develop your career.
Location: Work from Home
Hours: Full-Time – 40 hours per week
Training:
Contract Type: Permanent
Background Checks:
To keep our customers and colleagues safe, you’ll need to pass the following checks:
Please note: No holidays or time off can be taken during your first 8 weeks of employment
Join Our Complaints Team – Where Empathy Meets Excellence
We believe that even when things go wrong, we have the power to make them right—and better than ever. Our Complaints team sits at the heart of that mission, turning customer frustration into loyalty through empathy, insight, and action.
What You’ll Be Doing
You Should Apply If…
Values we look for you to have:
Join Our Team as a Customer Service Specialist – Banking & Financial Services - Work from Home
Teleperformance certified as great place to work UK in 2025!
.
At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence.
We’re expanding our Banking and Financial Services team and are looking for skilled Complaints Handlers to join us. If you have at least one year’s experience in the banking or financial services industry, we’d love to hear from you.
The Details You’ll Want to Know
Start Date:
1st June 2026
Salary:
£27,580.80 per annum
Competitive pay with opportunities to grow and develop your career.
Location:
Work from Home
Hours:
Full-Time – 40 hours per week Shifts between
8:00 am and 8:00 pm,
Monday to Sunday
Training: 3 weeks of comprehensive training , followed by
5 weeks of supported working
Contract Type:
Permanent
Background Checks:
To keep our customers and colleagues safe, you’ll need to pass the following checks: Right to Work in the UK
Criminal Record Check
Credit Check
Sanction CIFAS Any other relevant pre-employment screening
Please note: No holidays or time off can be taken during your first 8 weeks of employment
Join Our Complaints Team – Where Empathy Meets Excellence
We believe that even when things go wrong, we have the power to make them right—and better than ever. Our Complaints team sits at the heart of that mission, turning customer frustration into loyalty through empathy, insight, and action.
What You’ll Be Doing Deliver exceptional customer experiences by handling complaints with empathy, clarity, and care—whether it’s over the phone or in writing Dive deep into issues to uncover root causes, and collaborate across teams to prevent future problems before they arise Champion a customer-first culture, helping shape a service experience that’s as thoughtful as it is effective Investigate each complaint thoroughly to ensure every customer receives a fair and transparent resolution Be the final voice of support—resolving issues with confidence and compassion when customers need us most Work through complex problems and escalate when needed, always keeping our commitment to timely and accurate outcomes
You Should Apply If… You’re a seasoned complaint handler with experience in regulated environments or you’ve spent a year or more in the banking or financial services world and are ready to take your skills to the next level. You’ve written final responses and know how to communicate clearly, fairly, and with impact You’re confident and resilient when speaking to customers—whether it’s a tough call or a thoughtful email You thrive in fast-paced environments and embrace change with a positive mindset You’re comfortable working to targets and deadlines without compromising on quality You’ve got a sharp eye for detail and a strong sense of fairness You’re great at simplifying complex issues and explaining them in a way that’s engaging and easy to understand You quickly grasp key regulations and understand how they shape our decisions You’re deeply empathetic, always put yourself in the customer’s shoes, and take full ownership of their journey
Values we look for you to have: Process Excellence-
Doing things well means something to you and you will always strive to improve on your work. Collaboration
You enjoy working with others and you like working as a team player. Communication-
You can speak and write clearly and in a confident manner. Emotional Intelligence
You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness-
You are able to be open to different ways of thinking and new ideas. Critical Thinking-
You are able to think logically when making decisions. Solution Orientation-
Having a forward thinking mindset focused on resolving challenges. Entrepreneurship-
Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
Skills needed to be a Customer Service Representative
A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations High levels of accuracy and attention to detail Be driven to work towards achievable targets
Financial Sector - Key Responsibilities Provide exceptional and efficient customer service across our telephone, email, webchat and social media channels Use your problem-solving skills to support our customers, resolve their query and create a positive experience. Ensure that all customers are supported in accordance with regulatory requirements which aim to protect our customers Have excellent attention to detail Be knowledgeable of our client’s process and products and how best to support the customer
Benefits of being a Customer Service Representative
Perks at Work – Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice Critical Illness – up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards – For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress – Here to support TP journey
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Disclaimer
Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Partnerships Manager – SEN Schools Location: Hybrid – with travel to our schools in Cheshire (Sandbach) and Manchester (Wythenshawe)
Salary: £37,000 - £40,000
This role requires close partnership working across the schools, homes and local authority by support, liaison and negotiation so experience of relationship management is a must.What we do for youWe know you’re going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the care sector. With us, you’ll get to make a genuine difference to the lives of our young people – plus you’ll get:Salary: £37,000 - £40,000Training: Ongoing
professional development.Holiday: You’ll work hard at WG, so you’ll be rewarded with 7 weeks’ holidayFlexible benefits package: meaning you can increase/decrease your holiday allowance, pension and life insurance – check out our benefits hereWellbeing: a host of wellbeing tools and advice including employee assistanceMedical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts Beautiful working environments with the very best facilitiesA recommend a friend scheme that offers a £1,000 bonus every timeBring your whole-self to workHere at Witherslack Group, we celebrate everyone’s differences as that’s what makes us the best at what we do. Our young people come from all walks of life, diverse backgrounds and with different needs – and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. We’ll give you the chance to build an exciting career in a fast-growing organisation, where you’re free to achieve your potential. Here’s what we need from you;A passion for the education and care of children and young people with SENDA people person—empathetic, caring, and able to translate Witherslack Group’s vision into real impactAn understanding of local authority commissioning (or experience in business development, account management, commissioning, SEN Casework, referral management, or a similar role with transferable skills)Knowledge of the local authority environment and how to navigate it to achieve objectivesExcellent relationship-building and networking skillsTenacity and drive to seek new opportunities and exceed targetsThe ability to communicate effectively with a range of audiencesJoin the UK’s best special education and care providerOur young people deserve the best possible future and we feel the same about our teams. You deserve to have the career you want, with a purpose-led employer, in an environment that allows you to be yourself .The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost). We are an equal opportunities employer welcoming applications from all sections of the community.For a full job description and person specification, please see the attached document.For a full job description and person specification, please click hereTo view our ex-offenders policy please click here.The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost). We are an equal opportunities employer welcoming applications from all sections of the community.#INDH
Partnerships Manager – SEN Schools
Location: Hybrid – with travel to our schools in Cheshire (Sandbach) and Manchester (Wythenshawe)
Salary: £37,000 - £40,000 + up to £10,000 performance related annual bonus
Hours: Full Time – 37
Those huge small victories
We are the highest Ofsted-rated provider in the country for special education and care. Our teams are fulfilled by the idea of making even the smallest positive changes in our young people, so we celebrate the little things. We are looking for someone who can passionately represent Witherslack Group’s visions, aims and objectives and can build strong, long lasting relationships with internal and external stakeholders throughout our schools.
For children with complex needs the level of care and education we provide must go above and beyond. That’s what drives us here at Witherslack Group. With our high staff-to-child ratio and in-house clinical teams, we’re proud to have a reputation for excellence and market leading OFSTED ratings. Our Partnerships team aims to reach and impact more people than ever before with what we can offer young people.
Get out what you put in
We are looking for someone who can nurture and develop close links with all of the key personnel within local authority SEN and commissioning teams, in addition to all of the wider group of professionals associated with the education of children with special educational needs.
As a Partnerships Manager, you will have end-to-end responsibility for the enquiry and referral process , ensuring parents, carers, and professionals receive an unrivalled experience at every touchpoint with Witherslack Group. You will be supported by administrative and technical teams within our commercial/partnerships team and across the wider organisation.
With previous experience in a similar field, you will use your skills to actively seek out development opportunities to gain a deep understanding of local authority needs and the local market. This role requires close partnership working across the schools, homes and local authority by support, liaison and negotiation so experience of relationship management is a must.
What we do for you
We know you’re going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the care sector. With us, you’ll get to make a genuine difference to the lives of our young people – plus you’ll get:
Bring your whole-self to work
Here at Witherslack Group, we celebrate everyone’s differences as that’s what makes us the best at what we do. Our young people come from all walks of life, diverse backgrounds and with different needs – and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. We’ll give you the chance to build an exciting career in a fast-growing organisation, where you’re free to achieve your potential. Here’s what we need from you;
Join the UK’s best special education and care provider
Our young people deserve the best possible future and we feel the same about our teams. You deserve to have the career you want, with a purpose-led employer, in an environment that allows you to be yourself .
The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost). We are an equal opportunities employer welcoming applications from all sections of the community.
For a full job description and person specification, please see the attached document.
For a full job description and person specification, please click here
To view our ex-offenders policy please click here.
The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost). We are an equal opportunities employer welcoming applications from all sections of the community.
#INDH
The Business Intelligence Specialist will work collaboratively with internal stakeholders to collate, analyse and present data and information to ensure successful delivery of performance targets within Great Places. What you’ll be doing \* Supporting the business to accurately report performance information \* Collaborating with service owners and subject matter experts across the Group to design, develop and build appropriate tools to present routine BI analysis, supporting the Group’s Performance Management Framework and operational management of the business. \* Using data to gather greater insight and intelligence around key drivers of performance, resulting in intelligence led decision making \* Providing bespoke analysis and technical expertise through appropriate analysis and visualisation techniques such as Power BI and GIS, to support colleagues across the business with scrutinising data. \* Regularly presenting data visualisations to colleagues from across the Group What you’ll need \* Advanced knowledge of Excel with proven capability of handling large, complex data sets. \* Experience of using a range of analytical techniques, from basic to advanced and understanding the appropriateness of use. \* Experience of Research techniques such as qualitative and quantitative data collections methods. \* Understanding of the business imperative behind accurate regulatory reporting and other compliance reporting requirements. \* Experience of cross organisational working and engaging stakeholders \* Data analysis and report writing \* Experience using visualisation tools such as Power BI What we need from you \* A passion for customer service \* Ability to understand the business BI requirements and succinctly articulate these back to colleagues in technical roles who will be required to support. \* Excellent team player who can work flexibly to meet business requirements. \* First class attention to detail \* Excellent relationship management skills What we need from you \* A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing \* A passion to advocate on behalf of people and communities \* A commitment to work in partnership with others for the benefit of Great Places \* A commitment to continuous learning and improvement \* Ability to work flexibly and when needed outside normal working hours to ensure service continuity \* An ability to work in uncertainty. \* To be professional and work with integrity, inclusivity and respect for diversity What we give you in return for your hard work and commitment Pension ¦ DC scheme (up to 10% contribution from both colleagues and Great Places) WPA ¦ Healthcare scheme starts at no contribution level with £1250 of savings available per year (option to increase & add family members) Ways of Working¦ We offer some hybrid and flexible working Annual leave ¦Start at 26 days annual leave, increasing up to 30 days within 5 years + Bank Holidays Reward & Recognition ¦ You Count Rewards are individual reward’s for going ‘above & beyond’ Professional fees ¦ The business pays the cost of one professional role related membership fee for each colleague The Market Place ¦high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Wage Stream ¦ You can access savings opportunities and early access to wages Health and Wellbeing Initiatives ¦ Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing
Join our Asset Intelligence team
The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement.
Success. The Softcat Way.
Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career.
You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts.
As Senior FinOps Analyst, you’ll be responsible for:
· Forming trusted advisor relationships with enterprise scale clients.
· Acting as a SME for FinOps within Softcat.
· Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization.
· Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data.
· Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side.
· Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow).
· Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development
· Developing and driving the service forward, proactively identifying efficiency opportunities within the team.
· Running 1 to 1s with members of the team.
· Mentoring junior staff.
We’d love you to have
·Extensive FinOps knowledge
·FinOps Practitioner Certification is required (FinOps Certified Engineer desired)
Knowledge of AWS, Azure, and GCP. Certified in: AZ900,
AWS Certified Practitioner, AZ104 (desired), AWS – Certified Solutions Architect (desired)
· Extensive experience around multi cloud cost optimisation.
· Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools).
· Ability to build relationships with multiple stakeholders within an enterprise customer.
· Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way.
· Ownership of your learning and development.
We also acknowledge
that
the
confidence
gap and imposter syndrome are a real thing and
can
get in the
way
of us meeting fantastic talent, so please don’t hesitate to apply – we would love to hear from you!
Work in a way that works for you
We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
Hybrid working
Working flexible hours - flexing the times you start and finish during the day
Flexibility around school pick up and drop offs
Working with us
Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.
Join us
To become part of the success story, please apply now.
If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence.
You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/
Here at Softcat, we don’t prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
About the Role
Bid Co-ordinator
Location: Manchester, Trafford Park
Contract: Full-time
We are Panda. We value waste.
We re looking for a Bid Co-ordinator to join our team and play a key role in helping us secure new business, strengthen customer relationships and support profitable growth.
This is a great opportunity for someone who combines strong written communication with commercial awareness, attention to detail and the ability to manage multiple deadlines. You ll take ownership of bids and tenders from start to finish, helping us present Panda at its very best.
About the Role
As Bid Co-ordinator, you ll manage the bid process from initial opportunity through to final submission and mobilisation handover.
You ll be responsible for producing high-quality, professional tender responses that are clear, compelling and aligned to our operational capabilities. Working closely with teams across the business, you ll gather insight, shape bid content, ensure compliance and make sure every submission is accurate, commercially sound and delivered on time.
You ll also help improve how we bid by using feedback, scorecards and performance data to strengthen future submissions and increase win rates.
What You ll Be Doing
What We re Looking For
We re looking for someone organised, credible and confident managing multiple priorities in a deadline-driven environment. You ll be a strong communicator who can turn complex information into clear, persuasive content and work effectively with stakeholders across the business.
You ll likely bring:
It Would Be Great If You Also Have
Why Join Panda?
This is a chance to join a business with real momentum, where your work will have visible commercial impact.
As a Bid Co-ordinator, you ll be part of a team that values quality, collaboration and continuous improvement. You ll help shape how Panda wins new work, presents its services and delivers on customer commitments.
At Panda, you ll join a business committed to safety, service excellence, sustainability and building a better future through resource recovery.
About Us
We are Panda. We value waste.
We re in the business of waste management but that doesn t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste.
Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve.
At Panda, people are at the heart of everything we do. We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other s wellbeing, encourage development, and support growth because we know we re stronger together.
We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward.
We own what we do. From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make.
And above all, we act with trust and integrity. Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results knowing our people are empowered to do the right thing.
Our journey depends on talented, committed people who want to make an impact.
Take the first step and join us on the journey.
Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve.
(DE&I Policy Statement)
My client, a highly successful FMCG business in the North West, are looking to recruit a commercially savvy, ambitious FP&A Manager to join their growing finance team.
This role offers the opportunity to play a pivotal part in shaping financial strategy, driving profitability, and improving operational efficiency across both commercial and manufacturing divisions.
As a trusted business partner to senior leadership, you will deliver high-quality insight that supports strategic initiatives and ensures financial performance aligns with business objectives.
The business is going through a period of transformation and growth, and are looking for a hungry, ambitious, bright and commercially focused qualified finance professional to join them on this journey.
What you’ll do:
What you bring:
To apply for this exciting opportunity, please get in touch today!
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Business Development Manager£30,000 - £K OTE) + Uncapped Commission + Bonus + Training + Car + Company BenefitsGlasgowAre you an Area Sales Manager from a B2B sales background, looking to build a lucrative career with a market-leading supplier in their niche in a fully autonomous role, with access to an uncapped commission scheme and performance-based bonuses to significantly boost your earnings?On offer is the opportunity to join a hyper-successful manufacturing business that have been running for over 80 years. As a pioneer in their niche, they are looking to continue expanding their team due to high demand and an ever-growing client base.In this role you will be given full autonomy, travelling to sites across Scotland building on existing accounts and generating new business to drive the development of the business. You will be provided with potential leads from head office, setting up sales meetings and completing any relevant documentation for sales made.This role would suit an Area Sales Manager from a B2B background sales looking to build a lucrative career with a market-leading supplier, offering an uncapped commission scheme and performance-based bonuses to significantly boost earnings.The Role:
The Person:
Reference Number: BBBH24882BArea Sales Manager, Sales, Area Sales, Sales Executive, B2B Sales, Uncapped Commission, Glasgow, Edinburgh, Dundee, Paisley, FalkirkIf you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.We are an equal opportunities employer and welcome applications from all suitable candidates . The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.
We have an amazing role available for a major client - this one’s a big deal!
Business Development Manager
Warrington area
Permanent, Full Time
Please note: Applicants must be authorised to work in the UK
Our client is an expanding digital communications company based in Warrington.
They are looking for a Business Development Manager to help drive the next chapter of their growth.
This is not an account management role. This is not a “maintain and renew” gig. This is a proper hunter role for someone who gets a buzz from finding, winning, and closing new business.
The short version: You’ll own a revenue target across LED, commercial AV, and digital signage. You’ll sell into verticals like retail, transport, corporate, hospitality, and healthcare.
You’ll have the backing of a large group company behind you and a genuine cross-sell engine across multiple business units.
What they need from you:
What you get:
If you feel this role is for you, apply now!
How to apply for the role:
If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents.
You must be authorised to work in the UK. No agencies, please.
Other suitable skills and experience: Business Development Manager, Area Sales Manager, Regional Sales Manager, Territory Sales Manager, Field Sales Manager, Sales Development Manager, Commercial Manager, Account Manager, External Sales Manager, Distribution Sales Manager, Business Development Executive, Sales Executive
Senior Commercial Finance Manager South Manchester (Hybrid) £65-70k + Bonus Retail SME Axon Moore have exclusively partnered with a fast-growing, entrepreneurial retail business to recruit a commercially focused Senior Commercial Finance Manager / FP&A Lead. This is a high-impact role working closely with C-suite playing a key part in driving profitability, improving performance, and supporting strategic decision-making. Operating in a fast-paced, product-led environment, you’ll act as a true business partner across Finance, Sales, and Merchandising, using data and insight to influence outcomes and drive growth.The Role:Financial Planning & Analysis
Commercial Performance
Stock & Margin Management
Cost Control & Profitability
Reporting & Financial Control
Projects & Stakeholder Management
About You:
Why Apply?
For more information please apply to this advert or contact Danny Moore.
Job Description:
Senior Business Central Consultant (Finance)
Role Overview
This is a Full time Senior Dynamics NAV/Business Central Finance Consultant role, delivered through a hybrid model combining home working, client sites, and occasional office presence in the North West.
You will play a key role in leading and delivering finance-focused ERP engagements, working closely with senior stakeholders to design, implement, and optimise Business Central solutions that support robust financial control, reporting, and compliance. This role suits an experienced consultant who enjoys ownership, client interaction, and shaping best-practice finance processes.
Key Responsibilities
Skills and Experience Required
£60000 - £80000/year
Talent International UK and it’s subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the TandC’s, Privacy Policy and Disclaimers which can be found on our website
HR Systems & Support Analyst - Dynamics 365
Manchester / Hybrid - one day on site every 2 weeks
18 months+
A Dynamics 365 HCM/HR Systems & Support Analyst is required to support the implementation and ongoing management of our client’s D365 HR platform.
You’ll act as the link between HR teams and the implementation partner during delivery, then become the internal owner of D365 HR post go-lives supporting users, maintaining data integrity and driving system improvements.
Key responsibilities:
Experience required:
Desirable:
We’re looking for a Business Analyst / Project Manager for a Manchester-based client on a contract of 12 to 18 months, paying between £400 and £500 per day (Outside IR35).
This is predominantly a remote role with occasional travel to the Manchester office, approximately one day per week.
This is a greenfield Case Management system implementation, and you will be the sole BA/PM on the project from day one. You will take ownership of scoping, requirements gathering, documentation and stakeholder management through to delivery, working with an offshore development team and managing the supplier relationship throughout.
You will need proven experience working with the following:
A background in financial services, insurance or legal environments would be highly desirable.
Candidates from smaller firms, start-ups or boutique environments where they have owned projects end-to-end are strongly encouraged to apply.
Interested? Please apply below.
Business Analyst, Project Manager, BA/PM, Case Management, Greenfield, Requirements Gathering, Stakeholder Management, Offshore Development, Financial Services, Insurance, Legal, Manchester, Outside IR35
Would you like to kick start your career in a supportive, collaborative and innovative company?
Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?
Join our Credit Underwriting team
The credit underwriting team is a business critical, growing, and dynamic team led by the Head of Credit & Commercial risk who reports into the Group Financial Controller. The team work closely with the sales team, financial reporting, and various areas of business operations. The credit underwriting team are ultimately responsible for the management, underwriting, and control of credit exposure to the business in what is a rapidly evolving environment.
Success. The Softcat Way.
There’s a uniqueness to Softcat – what we do, how we do it and why we do it. That’s because we help customers to use technology to succeed, by putting our employees first. We give everyone the chance to step up and show how much they can achieve. We succeed when all our people succeed.
Be part of a team that enables business growth
This role is part of the Finance Management team and will lead the credit underwriting team supporting our rapidly growing and dynamic IT solutions business. This passionate, highly numerate underwriter will work closely with our finance and sales teams as well as external stakeholders, insurance brokers and customers alike, to maintain credit risk controls within an existing framework and provide a unique service to our customers.
As a Credit Underwriting Manager, you’ll be responsible for:
We’d love you to have
We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don’t hesitate to apply – we would love to hear from you!
Work in a way that works for you
We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
Working with us
Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.
Join us
To become part of the success story, please apply now.
If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/
Here at Softcat, we don’t prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.