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Technical Account Management Jobs in Southampton
Overview
Find top Technical Account Management jobs in Southampton with Haystack. Explore the latest vacancies tailored for skilled professionals ready to drive client success and technical solutions. Start your career in Southampton’s thriving tech scene today!
Senior Project Manager (Active SC Clearance)
IO Associates
Romsey
Hybrid
Senior
£660/day - £700/day
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Senior Project Manager
Active SC clearance is essential
Romsey - 3 days onsite every week
£660-£700 Per day
Inside IR35
6-month initial contract

Our client is looking for an experienced Senior Project Manager to support the delivery of complex bids and projects within a secure defence environment. We’re looking for someone with strong end-to-end project delivery experience, ideally across bid, pre-sales and delivery activity, with the ability to manage scope, schedule, cost and quality in a fast-paced, stakeholder-heavy setting.

This role will suit a senior project professional with strong stakeholder management, commercial awareness, and experience working across complex technical programmes. Previous Defence experience, along with exposure to hardware/software delivery, subcontractor management and secure environments, would be highly beneficial. Active SC clearance is essential.

Lead bids and projects across multiple work streams
Manage planning, delivery, finances, risks and key milestones
Build strong relationships with clients, suppliers and internal teams
Support successful delivery across technical and commercial objectives

If you have active SC clearance and proven senior project delivery experience within secure environments, don’t hesitate to reach out.

Project Manager
Trusted Technology Partnership
Ringwood
Hybrid
Mid - Senior
£40,000 - £45,000
RECENTLY POSTED

Location: Ringwood, Hampshire, + hybrid home working.

Salary: £40,000 £45,000 DOE + Profit Share and Benefits

Hours: 37.5 hours per week

Contract: Full time, perm role.

The Role

This is a fantastic career opportunity for an experienced Project Manager who enjoys the challenges of working on multiple projects concurrently, delivering exceptionally high-quality projects for our customers.

  • In this role you will engage with customers to help design and deliver projects which fit with their business needs and IT strategies, using PRINCE2 based methodology.
  • Responsible for compiling Project Documentation such as: PIDs, Highlight Reports, End of Project Reports etc.
  • Managing relationships and communication with end users, customers, internal departments and third-party organisations.
  • Managing and reporting project time and cost against budget.
  • Ensure project risks and issues are identified, managed & mitigation plans are in place.
  • Transition project deliverable into live service.

Skills & Experience

To succeed in this role, you ll need to hold a Prince2 Practitioner, ITIL, PMP or equivalent qualification and have an understanding or experience in some of the technologies being deployed, i.e., Desktop Refresh projects, Server Replacements, Network Infrastructure or Cloud Infrastructure deployments.

  • Excellent interpersonal skills
  • Excellent time management skills
  • Experience managing projects
  • Strong verbal and written communication skills, and keen eye on attention to detail
  • Advanced Knowledge of Microsoft applications including, MS Excel, Word, PowerPoint and Visio

This role is subject to a standard DBS check.

The Package

  • Ongoing training and support
  • Company Profit Share (first £3,600 is tax free)
  • 22 days annual leave plus bank holidays, increasing with length of service.
  • Birthday as additional paid leave.
  • Additional paid leave (dependent on company performance).
  • Company sick pay policy.
  • Pension Scheme.
  • Private Medical Insurance including dental.
  • Free Parking.
  • Hybrid Working after completion of probation.
  • Fresh fruit, the occasional pizza and a posh coffee machine!

Trusted Technology Partnership

Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years.

We are an Employee Ownership Trust, a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024.

Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy.

We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments.

Join our friendly company, where a great team and a positive culture await you.

Head of Operations
University of Southampton Students' Union
Southampton
In office
Leader
£43,337 - £47,325
RECENTLY POSTED
TECH-AGNOSTIC ROLE

The Role

This is a pivotal new role at SUSU, leading the operational delivery of our vibrant student spaces across our three buildings on Highfield Campus. As Head of Operations, you’ll ensure our facilities are safe, compliant, well-maintained, and consistently deliver excellent service.

You’ll oversee room bookings and reception, technical event support, transport operations, and sustainability initiatives, keeping services running smoothly across a busy and diverse programme of over 1,500 bookings each year.

As SUSU’s lead competent person for Health & Safety, you’ll champion a strong safety culture and ensure compliance across all activities, working closely with University stakeholders, contractors, and internal teams to drive continuous improvement.

No two days are the same — this is a fantastic opportunity to shape and enhance the student experience at scale.

About You

  • Significant experience in soft facilities or operational management, including contracts and service delivery
  • A recognised Health & Safety qualification, with strong experience in compliance and risk management
  • Proven track record of leading teams in fast-paced, complex environments
  • A confident communicator and problem-solver, able to build strong stakeholder relationships
  • Highly organised and analytical, with the ability to balance strategic planning and hands-on delivery

About Us
We are the University of Southampton Students’ Union (SUSU) – independent from the University and run by students, for students. Our vision is simple:  SUSU is here to enrich the life of every student. We are a workplace that’s buzzing with life, ideas, and opportunities – where your work directly shapes the student experience.

As part of our team, you’ll enjoy:

  • Salary of £43,337 to £47,325
  • Generous paid holiday - 30 days per year, plus eight closure days (around Easter, August and Christmas) on top of eight bank holidays (and an opportunity to purchase up to an additional week of holiday).
  • Great pension – we contribute 10% into your defined contributions pension scheme.
  • Travel perks – discounted UniLink and Blue Star bus passes, a Cycle-to-Work scheme.

To find out more, visit our website here.

Apply Now
You can easily apply using your CV and covering letter by clicking on Apply Now.

For further information prior to submitting your application, please find the relevant contact details within the advert posted on our website.

Closing Date: 19 April 2026

Interview Date: 5 May 2026

Please note feedback will not be provided if you are not shortlisted for interview.

SUSU is an equal opportunities employer that values a diverse workforce and we want to reflect the student body that we represent. We value diversity, promote equality and challenge discrimination and will ensure that our recruitment activities are mindful of equality and diversity matters.

Cyber Assurance Manager
83zero Limited
Waterlooville
Remote or hybrid
Senior - Leader
£75,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Cyber Security Assurance Manager

About the Role

Our client is looking for a Cyber Security Assurance Manager to take ownership of security certifications and assurance activities within a global Security Operations environment.

This is a key role within the Governance, Risk & Compliance (GRC) function, responsible for maintaining internationally recognised security standards and ensuring continuous audit readiness. You’ll act as a trusted expert, supporting customer assurance, audits, and regulatory alignment while helping to strengthen overall security posture.

Key Responsibilities

Certification & Compliance

  • Lead the delivery and maintenance of key certifications including ISO/IEC 27001, SOC 2 Type II, SOC 3, Cyber Essentials Plus, and CREST
  • Oversee additional frameworks such as PCI DSS and NCSC standards (CIR/CHECK)
  • Ensure certifications are maintained, renewed, and continuously improved

Security Assurance

  • Embed security and certification requirements into operational processes
  • Maintain audit readiness through ongoing monitoring and evidence collection
  • Translate compliance requirements into practical procedures for operational team

Customer Assurance

  • Act as the main point of contact for security assurance queries
  • Support RFPs, RFIs, and audit requests with clear and accurate documentation
  • Develop assurance packs demonstrating strong security practices

Regulatory & Industry Alignment

  • Stay up to date with frameworks such as NIST CSF, GDPR, NIS2, and UK NCSC guidance
  • Advise stakeholders on regulatory changes and their impact
  • Ensure alignment with evolving cybersecurity standards

Continuous Improvement

  • Improve assurance processes and audit efficiency
  • Provide reporting on certification status, audit outcomes, and performance metrics

Collaboration

  • Work closely with technical, security, and commercial teams
  • Deliver training and promote best practices across the organisation

What We’re Looking For

Experience

  • Proven experience managing cybersecurity certifications (ISO 27001, SOC 2, Cyber Essentials Plus, CREST)
  • Strong understanding of Security Operations (SOC) environments
  • Experience supporting audits, RFPs, and customer assurance activities
  • Knowledge of industry frameworks and regulations (NIST, GDPR, NCSC, etc.)
  • Experience working with auditors, regulators, and certification bodies

Skills

  • Strong documentation and audit evidence management
  • Excellent communication skills with both technical and non-technical stakeholders
  • Analytical mindset with attention to detail
  • Ability to manage multiple priorities and projects
  • Strong stakeholder engagement and influencing skills

Personal Attributes

  • Proactive and solutions-focused
  • Collaborative and team-oriented
  • High level of integrity and professionalism
  • Adaptable in a fast-paced environment
CRM Implementation Project Manager
Pure Human Resources Ltd
Southampton
Fully remote
Mid - Senior
£52,000 - £58,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Remote role (UK based)

12 months FTC, possible extension to 18 months

Full time - 9am-5pm

Salary: £52-58k DOE

Straightforward financial solutions with a human touch

Our client, Foresters Friendly Society, is a well-established membership organisation based in Southampton, Hampshire. They provide a bespoke membership benefits package which gives back to their members in discretionary grants each year.

Foresters Friendly Society celebrated their 190th anniversary in 2024 putting members at the heart of all they do and they are now undergoing a major transformation; central to their transformation is the selection and implementation of a future CRM and finance system that will support member engagement, governance and operational efficiency for years to come.

They are now seeking an experienced CRM Implementation Project Manager to lead this important programme from discovery and solution selection through to full system delivery and implementation.

CRM Implementation Project Manager, the role:

  • Lead structured discovery and business analysis activities to define organisational CRM and systems requirements

  • Document current and future business processes, user journeys and functional requirements

  • Assess and compare potential CRM and system options including functionality, risks, cost and delivery approach

  • Support the preparation of business cases and Board papers to enable strategic decision-making

  • Take end-to-end responsibility for delivering the approved CRM and associated systems solution

  • Manage suppliers and delivery partners throughout system design, build, integration and implementation

  • Oversee data migration planning, testing and reconciliation activities

  • Coordinate user acceptance testing and ensure readiness for system go-live

  • Maintain governance documentation including requirements catalogues, RAID logs and project plans

  • Support business readiness including training, transition planning and early-life system support

  • Act as the primary point of contact between internal stakeholders and external suppliers

CRM Implementation Project Manager, the person:

  • Proven experience delivering complex CRM or core business system implementations

  • Strong business analysis capability including requirements definition and process mapping

  • Experience leading system selection exercises and contributing to business case development

  • Strong understanding of system integrations, data structures and modern application environments

  • Experience managing suppliers and technology delivery partners

  • Experience overseeing data migration planning, testing and validation

  • Highly organised with the ability to manage multiple workstreams and deadlines

  • Confident engaging with both technical and non-technical stakeholders

Desirable:

  • Experience implementing systems within a membership or subscription-based organisation

  • Knowledge of cloud-based systems and platforms (e.g. Azure environments)

  • Familiarity with Agile or iterative delivery approaches

CRM Implementation Project Manager, the benefits:

  • Competitive salary and pension provision

  • 25 days annual leave plus Bank Holidays and the day off for your birthday

  • Holiday purchase scheme buy up to 3 extra days per annum

  • Group Life Assurance 4 times your salary

  • WPA Cash Plan

  • Bonus based on individual performance up to 5% of your salary each year

  • Pension provision 10% (5%/5%)

  • Employee Assistance Programme free, confidential advice line

  • Car park off site, paid for

Pure Human Resources Limited works in partnership with Foresters Friendly Society in providing HR and Recruitment support. No applications from agencies please.

Customer Relationship Manager
Trusted Technology Partnership
Ringwood
Hybrid
Mid
£35,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Location: Ringwood, Hampshire

Salary: £35,000 - £38,000 per annum

Hours: 37.5 hours per week

The Role

Are you a proactive Customer Relationship Manager looking to build strong customer relationships, deliver practice reviews, and ensure exceptional customer satisfaction In this role, you’ll manage customer contracts, support Primary Care IT service delivery, and identify opportunities by creating Work Requests and Statements of Work with Technical Leads.

Skills and Experience:

  • Strong customer relationship and communication skills.
  • Experience with contract management.
  • Strong organisational and planning skills.
  • Proactive and solutions focused approach.
  • Experience of working within a managed service provider.
  • Experience in managing SLAs and KPIs to the required standards.
  • Experience of inputting into quality management systems, including ISO9001:2015.

This role is subject to a clear standard DBS check being received.

The Package:

  • Company Profit Share (first £3,600 is tax free).
  • 22 days annual leave plus bank holidays, increasing with your length of service.
  • Birthday as additional paid leave.
  • Additional paid leave (dependent on company performance).
  • Private Medical Insurance, including dental.
  • Ongoing training and support.
  • Company sick pay policy.
  • Pension Scheme.
  • Hybrid Working
  • Progression opportunities.
  • Fresh fruit, the occasional pizza and a posh coffee machine!

Trusted Technology Partnership

Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years.

We are an Employee Ownership Trust - a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024.

Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy.

We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments.

Join our friendly company, where a great team and a positive culture await you.

Solutions Consultant
STSdefence
Gosport
In office
Mid - Senior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

The role is to provide technical support to the business winning community for Customer engagements and be the Technical Lead for allocated bids and tenders. By working collaboratively with the business development, account management and engineering teams, you will act as the focal point for pulling together the technical information for the Customer. Reporting to the Business Development Director, you will be an integral part of the business winning function and must be a team player, with a clear commitment to achieving goals and deadlines, whilst demonstrating a flexible and can-do attitude. Good communication and organisation skills are a pre-requisite for the role.
Roles and Responsibilities include:
Acting as the focal point in collating a Customer response against a technical requirement, whether this is a presentation or a written document.
Working collaboratively with the account management and engineering teams, to understand the requirements, develop solutions, identifying any innovation or partnerships that will maximise the business chance of securing the opportunity.
Any technical response could include the proposed technical approach and solution, the project management plan and schedule, and the associated costs.
Contribute to aspects of Gosport marketing including, website development, newsletters, networking events, conferences and exhibitions.
Support the continuous review and improvement of all aspects of business winning function based on lessons learnt, feedback and experience.
Qualifications, Experience And Skills:
Ideally with an Engineering Degree and Defence experience
Good attention to detail; maintaining our high standards for delivery, quality & accuracy.
Competencies
Proven success in identifying problems and developing workable technical solutions.
Demonstrate good written and verbal communication skills.
Proficient in MS Office applications.
A clean driving license.
Behaviours:
Ownership and leadership of the STS Defence approach to the Defence market.
Confident, with can do attitude, and demonstrate strong belief in own ability to succeed.
Good organiser, able to resolve problems and manage conflicting priorities.
Professional, self motivated and self-disciplined, with the ability to work to tight and demanding timescales.
Team player, willing to be hands on when required.
Demonstrate STS Defence Core Values at all times.

ISO and Compliance Manager
Trusted Technology Partnership
Ringwood
Hybrid
Mid - Senior
£40,000 - £45,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Location: Ringwood, Hampshire + non-contractual hybrid home working

Salary: £40,000 £45,000 DoE + Profit Share + Benefits

Hours: 37.5 hours per week

The Role

Are you an experienced ISO and Compliance Manager, who ensures an organisation maintains full adherence to all statutory, regulatory, contractual, and certification based obligations. This is a key role in overseeing multiple ISO management systems, data security and privacy frameworks.

Duties Include:

  • Managing, maintaining, and continually improving ISO 9001, ISO 27001, ISO 20000, and ISO 14001 management systems.
  • Coordinating internal audit schedules.
  • Supporting external surveillance / recertification audits.
  • Maintaining controlled documentation and evidence of conformity.
  • Leading the annual DSPT submission and maintaining DSPT evidence libraries.
  • Planning and coordinating Cyber Essentials Plus certification and audit activity.
  • Supporting organisational risk management and maintaining relevant registers.

Skills and Experience:

  • 3+ years experience in a similar role.
  • Ability to work independently and in a fast paced team environment.
  • Strong knowledge of ISO frameworks and audit processes.
  • Experience with DSPT, CE+ and regulatory compliance.
  • Excellent documentation, audit, and evidence tracking skills.
  • Strong organisational and communication abilities across technical and non technical teams.
  • Experience in risk management, environmental compliance, or insurance (desirable).
  • High attention to detail with evidence based working.
  • Analytical mindset with the ability to turn regulatory requirements into practical processes.
  • Proactive, positive attitude with strong ownership.

The Package:

  • Company Profit Share (first £3,600 is tax free).
  • 22 days annual leave plus bank holidays, increasing with your length of service.
  • Birthday as additional paid leave.
  • Additional paid leave (dependent on company performance).
  • Private Medical Insurance, including dental.
  • Ongoing training and support.
  • Company sick pay policy.
  • Pension Scheme.
  • Hybrid Working
  • Progression opportunities.
  • Fresh fruit, the occasional pizza and a posh coffee machine!

Trusted Technology Partnership

Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years.

We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024.

Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy.

We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments.

Join our friendly company, where a great team and a positive culture await you.

Cyber Security Trainee Placement Programme
Cyber Security Jobs at ITOL Recruit
Multiple locations
Fully remote
Graduate
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Please note this is a training course and fees apply Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme into top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee (18K-£35K) upon completion. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Job Guarantee - How does it work? Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure an entry level IT job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning. Students are able to start the training with a deposit of around £190 and finance the remaining balance over 12 months interest free. This means many students finish the courses and find a placement within the term of the finance agreement. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement We work with you to secure your first role as an IT Technician. Ideally you will need to gain two years experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary of £35K. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.

AWS Product Owner
Oscar Associates Limited
Southampton
Hybrid
Mid - Senior
Private salary
RECENTLY POSTED

AWS Product Owner | 4 days on site | Southampton | Inside IR35 | 10 month contract

We are recruiting for an experienced Product Owner to support governance activities across an AWS cloud platform within a regulated organisation.

This role sits between Engineering and Governance, focusing on strengthening cloud controls, improving technical documentation, and addressing platform findings. While you won’t be designing architecture solutions, you will need a solid understanding of AWS architecture principles and processes to work effectively with Architects and Engineering SMEs.

Responsibilities

  • Review and remediate governance and control findings within AWS
  • Assess and enhance cloud governance frameworks and processes
  • Partner with Engineering SMEs to produce and refine High-Level Design Documents
  • Support design and governance approval processes
  • Coordinate stakeholders and manage documentation timelines
  • Ensure all outputs meet regulatory and internal compliance standards

Key Skills

  • Strong understanding of AWS cloud infrastructure
  • Proven Technical BA experience / Product Owner Experience (preferred over Architect background)
  • Experience with application management, governance, and lifecycle controls
  • Comfortable operating in structured, regulated environments
  • Strong analytical, documentation, and stakeholder engagement skills
  • Jira (essential) and Confluence (desirable)
  • Awareness of automation / Terraform beneficial

This is an excellent opportunity for a process-driven AWS expert who can bridge technical engineering discussions with governance and compliance requirements in a cloud-first environment.

AWS Product Owner | 4 days on site | Southampton | Inside IR35 | 10 month contract

Oscar Associates (UK) Limited is acting as an Employment Business in relation to this vacancy.

To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

Technical Support Engineer (Aftersales)
Workshop Recruitment
Waterlooville
Hybrid
Junior - Mid
£45,000 - £50,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

We re recruiting for a technically skilled Technical Support Engineer to join a growing aftersales and service support function based in Portsmouth. This is an excellent opportunity for someone with an electro-mechanical background and experience supporting heat pumps systems who enjoys fault finding, technical problem solving and supporting engineers, installers, and customers. You will play a key role in delivering high-quality technical support, ensuring equipment performance, supporting commissioning activities and contributing to ongoing product and service improvements.

As Technical Support Engineer, you ll provide remote technical assistance to customers and field service engineers, supporting installation, commissioning, servicing, and fault resolution across a range of heat pumps as well as heating, cooling and air handling equipment. You will also support warranty investigations, product testing, and technical training delivery.

Main Duties

  • Provide telephone and email technical support to customers and service engineers
  • Diagnose faults and support troubleshooting of heating, cooling, and air handling systems
  • Test and fault-find returned warranty items
  • Configure and set parameters on spare parts prior to dispatch
  • Support commissioning activities and communicate technical requirements to engineers
  • Produce technical documentation and training materials
  • Deliver product and aftersales training to customers and partners
  • Assist with quality and compliance activities (ISO 9001:2015)
  • Attend site visits when required to support technical investigations

Skills & Knowledge

  • Electro-mechanical technical background (HNC/HND or equivalent preferred)
  • Experience supporting heat pumps, HVAC, or air handling systems
  • Strong fault-finding and diagnostic skills
  • Ability to read wiring diagrams, schematics, and technical manuals
  • Competent testing electrical components and equipment
  • Confident communicator phone, email, and technical reporting
  • Self-motivated with a proactive approach to learning and product knowledge
  • Full UK driving licence

Salary & Benefits

  • £45-50K salary depending on experience
  • Company pension
  • 25 days holiday + bank holidays
  • Training and development support
  • Stable, supportive engineering environment
  • Opportunity to work with advanced heating and cooling technologies
Sales Manager (Naval)
Fortress Recruit Limited
Portsmouth
Hybrid
Senior - Leader
£55,000 - £60,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Fortress Recruit is working with a well-established defence engineering organisation to appoint an experienced Sales Manager (Navy) to support continued growth across complex naval and submarine programmes.

This role offers the opportunity to take ownership of key UK naval customer relationships, driving sales growth, shaping customer-focused solutions and influencing strategy across both new build and through-life support programmes in a highly regulated defence environment.

Key responsibilities:

  • Managing and developing relationships with UK naval, MOD and defence customers
  • Promoting and selling a full portfolio of complex naval systems and services
  • Driving sales activity across new build and lifecycle support programmes
  • Leading opportunity development, capture planning and bid coordination
  • Translating customer, technical and operational requirements into tailored commercial solutions
  • Working closely with engineering, manufacturing, bids and programme teams to ensure aligned delivery
  • Supporting pipeline development, forecasting and long-term growth initiatives
  • Providing market and customer insight to inform naval strategy and future planning

To be considered for this role, you ll have:

  • Proven experience in a sales or business development role within the naval or marine defence sector
  • Strong understanding of complex engineered or manufactured systems
  • An existing network within the UK defence, naval or shipbuilding community
  • Experience managing long-cycle, high-value sales opportunities
  • The ability to translate complex technical concepts into clear commercial propositions
  • Strong stakeholder engagement skills, with confidence operating at senior levels
  • A proactive, customer-focused and collaborative working style
  • Current security clearance or eligibility to obtain (UK residency and nationality requirements apply)

This is an excellent opportunity to join a respected defence organisation with a strong global reputation, working on strategically important naval programmes and offering genuine scope to influence customer outcomes and long-term growth.

This is a Portsmouth-based role with hybrid working, involving regular UK and overseas travel. On offer is a competitive salary, alongside a bonus and benefits package.

For a confidential conversation or to request a full job description, please get in touch with Becki at Fortress Recruit.

Graduate Trainee Sales Engineer
ETS Technical
Multiple locations
In office
Graduate
£28,000 - £30,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Graduate Trainee Sales Engineer - Field Based (SO, PO, RH, GU Postcode Areas)
Location: Applicants must currently live within one of the following postcode areas - SO, PO, RH, or GU - covering key towns such as Southampton, Portsmouth, Chichester, Worthing, Crawley, Guildford, Farnham, and Woking.

Salary: Competitive basic + performance-based bonus + company car + full training + career development

Are you an ambitious engineering graduate looking to build a rewarding career in technical sales?

We’re recruiting on behalf of a market-leading engineering solutions company for a Graduate Trainee Sales Engineer to join their expanding field sales team.

This role is ideal for a self-motivated, technically minded individual who enjoys working independently and building customer relationships.

The company provides industrial electronics and mechanical repair solutions to manufacturers designed to save them time and money by extending machine life by repairing and refurbishing complex items which a standard industrial maintenance team would not have the time or expertise to carry out themselves. In nearly all cases they can save their customers considerable expense and as a result they have become a valued business partner for many of their customers.

The primary customers are Engineering and maintenance managers within the manufacturing sector.

What you’ll be doing:

  • Developing new and existing customer relationships across your field territory encompassing the SO, PO, RH, and GU postcode areas.
  • Visiting engineering and manufacturing clients to identify technical needs and propose solutions.Getting on site to spot opportunities is a key step in their sales process.
  • Managing your own diary, appointments, and reports with support from a dedicated regional manager.
  • Learning to combine your engineering knowledge with commercial and sales skills to drive business growth.

What we’re looking for:

  • A recent engineering, electronics, or related technical graduate (HNC, HND, or degree).
  • A driven self-starter with strong communication and problem-solving skills who is strongly results oriented.
  • Must hold a full UK driving licence and currently reside within the SO, PO, RH, or GU postcode areas to be considered.
  • Genuine interest in developing a career in technical field sales with strong relationship building skills.

What’s on offer:

  • Fully structured training programme - including comprehensive sales and product training with on-the-job mentoring.
  • Company car, laptop, and mobile phone provided from day one.
  • Competitive basic salary with performance-based incentives experienced sales engineers with established sales territories are earning 1500- 2000 per month in commissions.
  • Excellent long-term progression into a full Sales Engineer role with clear career pathways.

If you’re ready to learn, grow, and kick-start your career in technical sales, this opportunity offers the perfect platform to develop your skills and make an impact.

Cyber Assurance Manager
83zero Ltd
Portsmouth
Remote or hybrid
Mid - Senior
£70,000 - £75,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Cyber Security Assurance Manager

About the Role

Our client is looking for a Cyber Security Assurance Manager to take ownership of security certifications and assurance activities within a global Security Operations environment.

This is a key role within the Governance, Risk & Compliance (GRC) function, responsible for maintaining internationally recognised security standards and ensuring continuous audit readiness. You’ll act as a trusted expert, supporting customer assurance, audits, and regulatory alignment while helping to strengthen overall security posture.

Key Responsibilities

Certification & Compliance

  • Lead the delivery and maintenance of key certifications including ISO/IEC 27001, SOC 2 Type II, SOC 3, Cyber Essentials Plus, and CREST
  • Oversee additional frameworks such as PCI DSS and NCSC standards (CIR/CHECK)
  • Ensure certifications are maintained, renewed, and continuously improved

Security Assurance

  • Embed security and certification requirements into operational processes
  • Maintain audit readiness through ongoing monitoring and evidence collection
  • Translate compliance requirements into practical procedures for operational team

Customer Assurance

  • Act as the main point of contact for security assurance queries
  • Support RFPs, RFIs, and audit requests with clear and accurate documentation
  • Develop assurance packs demonstrating strong security practices

Regulatory & Industry Alignment

  • Stay up to date with frameworks such as NIST CSF, GDPR, NIS2, and UK NCSC guidance
  • Advise stakeholders on regulatory changes and their impact
  • Ensure alignment with evolving cybersecurity standards

Continuous Improvement

  • Improve assurance processes and audit efficiency
  • Provide reporting on certification status, audit outcomes, and performance metrics

Collaboration

  • Work closely with technical, security, and commercial teams
  • Deliver training and promote best practices across the organisation

What We’re Looking For

Experience

  • Proven experience managing cybersecurity certifications (ISO 27001, SOC 2, Cyber Essentials Plus, CREST)
  • Strong understanding of Security Operations (SOC) environments
  • Experience supporting audits, RFPs, and customer assurance activities
  • Knowledge of industry frameworks and regulations (NIST, GDPR, NCSC, etc.)
  • Experience working with auditors, regulators, and certification bodies

Skills

  • Strong documentation and audit evidence management
  • Excellent communication skills with both technical and non-technical stakeholders
  • Analytical mindset with attention to detail
  • Ability to manage multiple priorities and projects
  • Strong stakeholder engagement and influencing skills

Personal Attributes

  • Proactive and solutions-focused
  • Collaborative and team-oriented
  • High level of integrity and professionalism
  • Adaptable in a fast-paced environment
Azure Pre-Sales Consultant
Spectrum IT Recruitment
Fareham
Hybrid
Mid - Senior
£50,000 - £70,000
RECENTLY POSTED

Are you an experienced, customer-facing infrastructure specialist looking for a role where you can combine hands-on technical delivery with presales and solution design in a fast-paced, forward-thinking MSP?

Our client is a well-established and rapidly evolving Managed Service Provider, known for operating at the cutting edge of modern Microsoft and cloud technologies. This is a fantastic opportunity to join a high-performing Professional Services team, working across diverse customer environments while helping shape future service offerings.

Modern Infrastructure Consultant

Fareham (Hybrid, with travel to customer sites)

50,000 per annum - 70,000 per annum

In this role, you’ll operate across the full project lifecycle - from presales and solution design through to hands-on delivery and ongoing service improvement. You’ll split your time across technical delivery (approx. 50%), presales and customer engagement (25%), and service delivery (25%), working across multiple concurrent projects.

We’re looking for a consultant or an experienced senior engineer ready to step up, someone who is commercially aware, technically strong, and comfortable engaging directly with customers to shape solutions.

Key Responsibilities

  • Deliver end-to-end infrastructure and cloud consultancy engagements to agreed time, cost, and quality standards
  • Act as a technical lead across multiple projects, ensuring successful delivery and high customer satisfaction
  • Support presales activities, including customer engagement, solution design, and technical input into proposals
  • Design and implement modern Microsoft-based infrastructure solutions (Azure, hybrid, virtualisation, networking)
  • Produce high-quality technical documentation, including solution designs and Statements of Work
  • Provide on-site and remote technical delivery, including deployments within customer environments and data centre
  • Contribute to the development of new service offerings and the wider Professional Services catalogue
  • Act as a subject matter expert within key technology areas, supporting internal teams and knowledge sharing
  • Ensure adherence to ISO processes, governance, and best practice across all engagements
  • Build strong relationships with customers, stakeholders, and third-party vendors

Skills and Experience

Essential:

  • Proven experience delivering technical infrastructure or cloud projects end-to-end
  • Strong Microsoft technology background across Azure, hybrid infrastructure, networking, and core platforms (Windows Server, Active Directory, Hyper-V)
  • Experience in a customer-facing role, with strong communication and stakeholder engagement skills
  • Exposure to presales or the ability to contribute to solution design and customer discussions
  • Ability to manage multiple projects and priorities simultaneously
  • Strong documentation, planning, and organisational skills
  • Experience mentoring or supporting junior engineers
  • Knowledge of ITIL / ISO-aligned environments and structured delivery processes

Desirable:

  • Previous experience within an MSP or service provider environment
  • Experience designing solutions aligned to Azure Well-Architected Framework
  • Networking experience (e.g. SonicWall, Cisco, Ubiquiti)
  • Experience with HCI, S2D, or data centre-based infrastructure
  • Strong understanding of cloud commercial models and customer value
  • Experience working in fast-paced, high-growth environments

If this Modern Infrastructure Consultant opportunity sounds of interest, please contact (url removed)

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

IT Service Manager
Trusted Technology Partnership
Ringwood
Hybrid
Mid - Senior
£30,000 - £33,000
RECENTLY POSTED

Position: Service Manager

Location: Ringwood, Hampshire + Hybrid home working

Salary: £30 £33k DOE + Benefits + Company Profit Share

Hours: 37.5 hours per week

The Role

As a Service Manager, you will be part of an established service management team responsible for the day to day operation of our business as usual support services. This includes allocating tasks, maintaining contractual KPI commitments, producing customer reports, and serving as an escalation point for both internal and external stakeholders. In addition, you will analyse operational data and metrics contributing to the problem management process to identify trends, anomalies, and opportunities for service improvement.

You will also hold line management responsibilities, supporting and developing a team of Support Desk Engineers to ensure daily operations run effectively and organisational objectives are achieved.

Duties Include:

  • Maintain oversight of incident, requests and problem lifecycles, including service level management.
  • Interpret data, identifying meaningful trends, uncover problems and highlight opportunities for improvement.
  • Line management responsibilities for support desk colleagues.
  • Management of major incidents tickets, ensuring tickets are aligned to the existing processes and lifecycle.
  • Responsible for the management of customer escalations.
  • Ownership of priority 1 and 2 tickets, following defined processes and ensuring priority tickets are managed through to resolution.

Skills and Experience:

  • Experience and knowledge of utilising ITIL v3/v4 best practice.
  • Excellent communication skills, with the ability to engage effectively with stakeholders at all levels.
  • Ability to prioritise workload, balancing multiple demands while maintaining service quality.
  • Willingness to learn and succeed.
  • Experience managing SLAs and KPIs to ensure consistent, high quality service delivery.

The role is subject to a standard clear DBS being received. Some travel to customer sites may be involved, so you must have a full UK driving license.

The Package:

  • Company Profit Share (first £3,600 is tax free).
  • 22 days annual leave plus bank holidays, increasing with length of service.
  • Birthday as additional paid leave.
  • Additional paid leave (dependent on company performance).
  • Company sick pay policy.
  • Pension Scheme.
  • Private Medical Insurance including Dental.
  • Free Parking.
  • Hybrid Working.
  • Progression opportunities.
  • Fresh fruit, the occasional pizza and a posh coffee machine!

Trusted Technology Partnership

Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years.

We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024.

Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy.

We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments.

Join our friendly company, where a great team and a positive culture await you.

Helpdesk Analyst
Deerfoot Recruitment Solutions Limited
Fareham
In office
Junior - Mid
£27,000 - £32,000
RECENTLY POSTED

1st/2nd Line Support Technician (Progression to Helpdesk Team Leader) - Fareham - 27-32K

We are looking for a Helpdesk Analyst to provide 1st and 2nd line IT support for hardware, software, and EPoS systems via phone, email, and in-person. You’ll troubleshoot issues, install and maintain systems, and ensure minimal downtime for our clients.

Key Responsibilities:

  • Provide 1st/2nd line service desk support
  • Install, upgrade, and troubleshoot Windows and hardware systems
  • Log, manage, and resolve support tickets in line with SLAs
  • Troubleshoot LAN/WAN and TCP/IP Networking issues
  • Escalate complex issues where required
  • Participate in an on-call rota (once competent)

Skills & Experience:

  • Minimum 1-2 years in IT support preferred.
  • Any knowledge of EPoS operations, SQL Server, Windows, networking, and remote access tools would be highly desirable
  • Strong customer service and problem-solving skills.

Details:

  • Location: Fareham, Hampshire
  • Hours: 37.5 per week, Mon-Fri
  • Salary: £27,000-£32,000 + BUPA & Pension after probation
  • Career progression to Helpdesk Team Leader

Apply now to join a fast-paced, client-focused IT support team!

Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn’t right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

IT Support Technician
Trusted Technology Partnership
Ringwood
Hybrid
Graduate - Junior
£25,077
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Location: Ringwood, Hampshire, + Hybrid Home Working

Salary: £25,077 + Profit Share + Benefits

Hours: 37.5 hours per week; Full-Time

The Role

You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers. This is a fantastic career opportunity for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle.

Skills & Experience

To succeed in this role, you will require a strong enthusiasm for IT, a willingness to develop skills in troubleshooting and problem-solving, and the ability to deliver exceptional customer service.

This role is subject to a clear standard DBS check being received.

The Package:

  • Ongoing training and support
  • Role-specific training is available through Microsoft Learn
  • Company Profit Share (first £3,600 is tax free)
  • 22 days annual leave plus bank holidays, increasing with length of service
  • Birthday as additional paid leave
  • Additional paid leave (dependent on company performance)
  • Company sick pay policy
  • Pension Scheme
  • Private Medical Insurance including dental
  • Free Parking
  • Hybrid Working
  • Progression opportunities
  • Fresh fruit, the occasional pizza and a posh coffee machine!

Trusted Technology Partnership

Trusted Technology Partnership is specialist provider of IT Infrastructure and Support Services for over 25 years.

We are an Employee Ownership Trust, a growing company and a recent winner of the South Coast Tech Awards, Leadership Team of the Year 2023.

Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy.

We encourage our colleagues to progress, including into other teams and departments.

Join our friendly company with a great team and positive company culture. We offer hybrid working at home and in our purpose-built office.

2nd Line Technical Support
Dynamite Recruitment
Eastleigh
Hybrid
Junior - Mid
£27,000
RECENTLY POSTED

Technical support - 2nd line - Temporary
Location :Eastleigh / Southampton (Hybrid)
Hours:

  • Rotating shift pattern: 4 days on / 4 days off
  • Coverage Monday to Sunday, 06:00 - 23:00
  • Current shifts:
  • 7:00am - 7:00pm
  • 8:00am - 8:00pm
  • 9:00am - 9:00pm

Duration: This is an ongoing position
Salary:£27000- pro rata

Dynamite Recruitment is supporting , a global leader in technology solutions, is looking for a Customer Support Analyst / 2nd Line technical support to join their team on a temporary basis.

This is an immediate start opportunity for someone with strong technical support line who thrives in a fast-paced, customer-focused environment.

You will provide second-line support for the client’s POS software, managing cases from initial contact through resolution, troubleshooting issues, and delivering a world-class customer experience.

Key Responsibilities

  • Respond to customer queries via calls, emails, and web portal
  • Investigate and resolve technical issues, escalating when necessary
  • Log and manage cases from start to finish, maintaining clear documentation
  • Contribute to knowledge base updates and team knowledge sharing
  • Collaborate with internal and global support teams
  • Participate in continuous improvement initiatives

Required Skills & Experience

  • 18 months -2+ years’ experience in technical helpdesk/support
  • Strong customer service and communication skills
  • Experience with Windows operating systems and basic networking
  • Analytical and problem-solving abilities
  • Ability to work effectively in a high-paced team environment

Desirable

  • Experience with SQL / database management
  • Knowledge of payment systems or retail operations
  • Additional language skills (Spanish or French)

Apply Today If you are available immediately and want to join a dynamic technical support team, send your CV to Dynamite Recruitment

IT Change and Problem Lead
Tria
Hampshire
Hybrid
Senior
£60,000
RECENTLY POSTED

IT Change and Problem Lead - Up to 60,000 - Basingstoke (2 days onsite)

About the Organisation

Our client is a large, purpose-driven organisation operating across multiple regions in the UK. They are currently seeking an IT Change and Problem Lead to play a pivotal role in developing a resilient, stable and well-governed IT environment.

This is a key position within the IT Service Assurance function, ensuring that change activity is effectively controlled, risks are minimised, and underlying problems are proactively identified and resolved.

The role offers a hybrid working model - 2 days onsite

The Role

As the IT Change and Problem Lead, you will take ownership of the end-to-end Change Management lifecycle, alongside leading Problem Management activities (approx. 70% Change / 30% Problem). You will ensure that all changes impacting applications, services and infrastructure are effectively assessed, approved, scheduled and communicated.

In addition, you will drive structured Problem Management practices and play a significant role in the implementation and embedding of a new market leading ITSM tool in 2026.

This role will suit someone who thrives in a governance-led environment, is passionate about continuous service improvement, and is confident influencing stakeholders across both IT and the wider business.

Key Responsibilities

  • Manage the end-to-end IT Change Management process to minimise risk to live services
  • Facilitate Change Advisory Board (CAB) and emergency change governance forums
  • Maintain and communicate the forward schedule of change across technology teams
  • Conduct robust impact and risk assessments for both planned and emergency changes
  • Lead the lifecycle management of Problem records, ensuring effective root cause resolution
  • Analyse incident trends and implement proactive service improvement initiatives
  • Drive and transform enterprise-wide Change and Problem Management processes to enhance service stability and operational performance

About You

  • Strong experience developing, embedding and maturing ITIL-aligned Change and Problem Management processes within a complex environment
  • Demonstrated ownership of service or process improvement initiatives with measurable outcomes
  • Excellent analytical and problem-solving capability with a data-led decision-making approach
  • ITIL Foundation certification (v3 or v4)
  • Experience working with enterprise service management tooling (Freshworks desirable) and within collaborative delivery environments
  • Familiarity with delivery frameworks such as Agile and/or enterprise architecture approaches

Benefits

  • 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
  • Option to buy or sell holiday as part of our flexible benefits package
  • 3 extra paid Wellbeing days and 2 paid volunteering days
  • Generous matched pension scheme up to 12% and Life cover at 4x salary
  • Enhanced maternity/adoption pay
  • Enhanced paternity pay - 6 weeks full pay (after 26 weeks’ service)
  • Options for private medical insurance, dental insurance and critical illness cover
  • Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service
Service Desk Engineer
Liberty CL Recruitment
Waterlooville
Hybrid
Junior - Mid
£27,976
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Join a Leading IT Support Team as a Service Desk Engineer - Be the First Point of Contact!

Are you passionate about delivering exceptional IT support? Our client, a trusted provider of managed IT services, is seeking a dedicated Service Desk Engineer to join their dynamic team on the outskirts of Havant. This is an excellent opportunity to work within a professional environment that values stability, clarity, and customer satisfaction. This is a full-time permanent role paying £27,976 with hybrid working opportunities.

  • Act as the primary point of contact for customers, providing professional and reassuring first-line support
  • Manage and resolve incident tickets efficiently within a structured ticketing system
  • Follow established incident, request, and escalation processes confidently
  • Keep customers informed of progress, actions taken, and expected resolution times
  • Log, categorise, and document all service activities accurately for visibility and control
  • Escalate complex issues to technical teams with clear handover information
  • Maintain service quality, meet defined performance levels, and support service improvement initiatives
  • Participate in a rota for out-of-hours support including evenings and weekends
  • Support onboarding, changes, and offboarding processes for staff
  • Adhere to company policies, processes, and information security standards
  • Share knowledge and collaborate with team members for continuous service improvement

Candidate Requirements

  • Proven experience in a first-line Service Desk, helpdesk, or IT support role within an MSP or IT services environment
  • Strong knowledge of Microsoft 365 environments, including user administration and troubleshooting
  • Experience managing incidents and service requests within a structured ticketing system
  • Excellent communication skills with the ability to convey technical information clearly and calmly
  • Ability to follow documented processes and maintain accurate records
  • Dependable, disciplined, and customer-focused with a calm approach to support

If you are ready to make a positive impact in a supportive environment, apply now to join a company that cares about its people and clients alike. This is your chance to grow your career as a Service Desk Engineer in a role that values professionalism and stability.

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Frequently asked questions
Southampton offers a variety of Technical Account Management roles, ranging from entry-level positions to senior management, across industries such as software development, telecommunications, and IT services.
Employers usually look for candidates with a background in IT or computer science, strong technical knowledge, excellent communication skills, and experience managing client relationships.
You can browse available positions on our job board, create a profile, upload your CV, and apply directly through the Haystack platform to streamline your job search.
Yes, many employers offer remote or hybrid working options for Technical Account Managers in Southampton, allowing you flexibility in your work location.
Salaries typically range from £35,000 to £60,000 per year, depending on experience, industry, and company size.