Support Engineer Jobs in Stoke-on-Trent

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Support Engineer Jobs in Stoke-on-Trent

Overview

Looking for Support Engineer jobs in Stoke-on-Trent? Haystack connects you with top IT support roles in the area, helping you find the perfect position to advance your tech career. Explore the latest Support Engineer vacancies in Stoke-on-Trent and apply today to join leading companies seeking skilled professionals.

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Business Central / Microsoft Dynamics Systems Administrator

Crewe - Hybrid Up To £40,000We are looking for a proactive, technically confident Systems Administrator with proven experience supporting Microsoft Dynamics Business Central (BC) to join our highly successful, and rapidly expanding client’s team. This is a key role within the IT function, combining BC application support with 1st line IT service desk responsibilities.You will act as the first point of contact for technical queries across the business, ensuring users receive fast, accurate, and high-quality support. A strong understanding of Business Central and the ability to troubleshoot functional and technical issues is essential.This role would suit someone who thrives in a busy environment, enjoys solving problems, and takes real ownership of their work. If you are from a Systems Administrator, 1st Line Support Engineer, Applications Support Agent, IT Support, IT Consultant or similar role with experience on Microsoft Dynamics / Business Central this opportunity is not to be missed.The Role:

Provide 1st line IT support across hardware, software, networks, and cloud services.

Deliver specialist support for Microsoft Dynamics Business Central, including triage, investigation, and resolution of BC-related incidents.

Troubleshoot business application issues, integrations, and user errors within BC and connected systems.

Manage new starter onboarding: account creation, hardware configuration, and access setup.

Assist users with daily system operations, ensuring they understand how to effectively use BC and other core applications.

Administer user permissions across multiple platforms, maintaining strict adherence to the Principle of Least Privilege (PoLP).

Work closely with the IT Manager on infrastructure projects, upgrades, and system improvements.

Escalate complex technical issues to internal teams or external vendors when needed.

Maintain accurate technical documentation, knowledge base articles, and support procedures.

Act as a key liaison for IT suppliers, software providers, and support partners.

Deliver ad-hoc user training, best-practice guidance, and system walkthroughs.

Ensure compliance with IT policies, security standards, and internal processes at all times.

You:

Demonstrated experience supporting Microsoft Dynamics Business Central in a user-facing role.

Strong technical troubleshooting ability with excellent problem-solving skills.

Confident working independently and managing workloads under pressure.

Highly organised with strong prioritisation and multitasking capability.

Excellent communication skills, both written and verbal, with the ability to translate technical language for non-technical users.

Strong attention to detail and a commitment to delivering high-quality service.

Curious, analytical mindset with a desire to continually develop technical knowledge.

By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.

HVAC/Commercial Gas Engineer

WELCOME TO LINAKERFor 30 years Linaker has specialised in the creation and maintenance of tailor-made business environments. Having shaped workspaces for a wide range of businesses across the country, Linakers heritage lies in our ability to design and regulate unique spaces that truly work.Linaker was founded upon three core values: trust, reliability and care. We are not just a service provider, rather an essential part of our clients architecture and, ultimately, an extension of your business, a part of one team.The last couple of years has seen Linaker grow exponentially and 2025 is no exception. Our client base continues to grow month on month and as a result we are now looking for a talented Electrical Engineer to join us on our upward journey.Job SummaryWe are seeking a multi-skilled Air Conditioning and Commercial Gas Engineer to join our team. This hybrid role involves servicing, maintaining, and repairing both HVAC and commercial gas systems across a variety of commercial sites. The ideal candidate will hold relevant qualifications in both disciplines and have a strong understanding of compliance and safety standards.Key Responsibilities

Service, maintain, and repair air conditioning systems including VRV/VRF, split units, and chillers.

Carry out planned and reactive maintenance on commercial gas appliances such as boilers, heaters, and burners.

Diagnose faults and implement effective solutions.

Ensure all work complies with current legislation and safety standards.

Complete service reports and maintain accurate records.

Liaise with clients and provide technical advice and updates.

Participate in on-call rota and respond to emergency breakdowns.

Required Qualifications & Certifications (UK)Air Conditioning

NVQ Level 2 or 3 in Refrigeration and Air Conditioning or equivalent.

City & Guilds 6187 or similar recognised qualification.

F-Gas Certification (Category 1) essential.

Commercial Gas

ACS Commercial Gas Qualifications, including:

COCN1 Core Commercial Gas Safety

CDGA1 Direct Fired Heating Appliances

CIGA1 Indirect Fired Heating Appliances

TPCP1A Testing and Purging

Gas Safe Registration must be current and valid.General

CSCS Card desirable.

Full UK Driving Licence essential.

Skills & Experience

Minimum 35 years experience in both air conditioning and commercial gas engineering.

Strong fault-finding and diagnostic skills.

Ability to work independently and manage workload effectively.

Excellent communication and customer service skills.

Good understanding of UK compliance and safety regulations.

Package & Benefits

Competitive basic Salary

£155 a week Stand by rate.

25 days holiday plus bank holidays

Company van with private usage option

Fuel Card

Travel time paid door to door.

Overtime paid at time and a half.

Uniform & PPE

Pension

Working hours Monday Friday 8am 5pm

Specialist tools provided. (Hand Tools to be provided by engineer)

Death In Service after 2 years Employed

Commissioning and Maintenance Engineer (Electrical)

Ernest Gordon Recruitment

£35,000 - £40,000 + Company Benefits + Manufacturer Specific Training + Company Van + Fuel Card+ Company Bonus + OvertimeStoke - UK PatchAre you a Commissioning and Maintenance Engineer from an electrical background looking for a varied role within a leading pump manufacturer, with the chance to increase your earnings through a company bonus and overtime?This UK manufacturer, with a £21 million turnover, supplies innovative pumping and fluid handling solutions to the construction, utilities, housing, and wastewater sectors, built on over 65 years of engineering excellence, reliability, and customer-focused service trusted by local authorities, developers, and contractors nationwide.In this role, you will install, commission, and maintain pumps and pumping stations across UK sites, supporting planned maintenance. You’ll prepare materials, complete site reports, follow health and safety procedures, and work closely with customers and internal teams. The role is Monday to Friday with national travel and occasional overnight stays.This role would suit a Commissioning and Maintenance Engineer with an electrical background seeking varied field work, manufacturer specific training with the opportunity to boost earnings through overtime and a company bonus.The Role:

Install, commission, and maintain pumps, motors, and pumping stations.

Carry out planned maintenance on Pumping Systems

Prepare materials and tools before site visits.

Monday - Friday 40 hour week

The Person:

C&G Level 3

Electrical qualification to 17th or 18th Edition

Full UK driving license and able to travel nationwide

Reference: BBBH22897Keywords: Commissioning, Maintenance, Pumps, Motors, Pumping, stations, electrical, engineering, Installation, Planned, maintenance, Fault-finding, Technical, support, engineer, Field service, Reporting, travel, Stoke, NationwideIf you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position.The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

Middlewich£14.00 per hour2x Shift (Earlies/Lates)6am - 2pm / 2pm - 10pmgap technical are proud to be representing this manufacturing business in their search for an Assistant Engineer to work at their facility based near MiddlewichPerformance Objectives

The Assistant Engineer will provide both proactive and reactive support for all automated systems on site. You’ll be working in a fast-paced environment where your efforts directly impact operational performance, equipment availability, and site productivity.

Respond to conveyor system jams and stoppages

Reset emergency stop buttons as required

Log issues and complete maintenance records using computerised systems

Always promote and maintain safe working practices, escalating H&S concerns as needed

Support continuous improvement initiatives by reporting recurring issues and suggesting solutions

Ensure high availability of equipment to support warehouse operations

Conduct routine cleaning of automation equipment in line with hygiene standards

Person Specification

Basic qualifications & computer literacy.

Good level of communication.

Understanding of safe systems of work.

Experience with conveyor systems

Experience of planned preventative maintenance programmes.

Experience with MHE (Material Handling Equipment)/Automation systems and their technical components. (Highly Desirable)

ApplyPlease send your CV via the Apply now option on the websiteIf you have any questions or are interested in any other opportunities we may have, please do not hesitate to get in touchThis vacancy is being advertised on behalf of gap technical who are operating as an employment agency.gap technical are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job.Closing Date: 27/12/2025‘By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy.’

Field Service Engineer (Mechanical)

COMPLETE TALENT SERVICES LIMITED

We are currently recruiting for a Mechanical Field Service Engineerfor a market leading business within the Corrugation Industry who install and service equipment across sites in the UK and Ireland,This is a permanent role that has been created due to continued expansion. The successful candidate will have a demonstrable background working within an Electrical maintenance based role within an manufacturing environment.Candidates willbe time served ( Minimum NVQ Level 3) Qualified in Mechanical Engineering. Experience of working on large scale production equipment is a must. Candidates must have experience working on a range of mechanical systems including Gearboxes, Motors, Shafts , Rollers, Chains/ Belts, Drives.This is primarily a Days based role with current staff working on site 37.5 hours per week + Overtime + Travel. Candidates can manage their own workload but will require weekend work.All travel time is paid door to door + all additional hours paid at premium rates - Realistic Earnings up to £75kThe role will cover sitesacross the UK so a willingness to travel is required.This role would ideally suit a candidate with a demonstrable maintenance background looking to develop and progress into a field service based role.Package includes 30 days leave + stats, Private Health and Dental and a great pension schemeRole Description

Provide support to client sites across the UK and Ireland.

Support in Installation and Commissioning of machinery

Support Customers systems to aid in improving productivity.

Fault finding and rectification of Mechanical Faults

Maintenance - Routine and Reactive maintenancecovering all aspects of Mechanical work

Training - Operational and maintenance training of customer staff

Skills and Qualifications

Demonstrable experience working within a maintenance role within a industrialmanufacturing environment is a must

Experience working on Corrugators is highly advantageous

Field Service Experience - advantageous

Candidates must be time served andqualified in Mechanical Engineering

Strong customer service mind set

Willing to travel as required to sites in the UK and Ireland.

This vacancy is being advertised by Complete Talent ServicesLtd who are acting as an Employment Agency

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Frequently asked questions

What types of Support Engineer jobs are available in Stoke-on-Trent?

There are a variety of Support Engineer roles available in Stoke-on-Trent, including IT helpdesk, technical support, desktop support, and network support positions. These roles cater to different experience levels, from entry-level to senior support engineers.

What qualifications do I need to apply for a Support Engineer job in Stoke-on-Trent?

Most Support Engineer positions require a background in IT, such as a relevant degree or professional certifications like CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or Cisco certifications. Strong troubleshooting skills and experience with common operating systems and networks are also important.

Are there remote Support Engineer jobs available in Stoke-on-Trent?

Yes, some companies in Stoke-on-Trent offer remote or hybrid working options for Support Engineer roles. Job listings on our board will specify if remote work is available.

How can I apply for Support Engineer jobs through Haystack?

You can browse the latest Support Engineer jobs on our website, create a profile, upload your CV, and apply directly to the jobs that match your skills and interests.

What is the average salary for Support Engineers in Stoke-on-Trent?

Salaries for Support Engineers in Stoke-on-Trent vary based on experience and company size but typically range from £22,000 to £35,000 per year. Senior roles or those with specialized skills may offer higher pay.