Fire & Security Service Engineer
Location: London and the South East (Field-Based)
Salary: Up to £45,000 + Overtime + On-Call + Company Vehicle

We are recruiting on behalf of a leading independent provider of Security, Fire, Life Safety and Electronic Security Systems. Due to continued growth, our client is seeking an experienced Fire & Security Service Engineer to join their expanding team.
This is a field-based role covering the London and the South East , with occasional visits to the office in Mansfield.

As a Fire & Security Service Engineer, you will be responsible for:

Servicing, maintaining and fault-finding on:
Fire Alarm Systems
Intruder Alarm Systems
CCTV Systems
Access Control Systems
Attending reactive call-outs and completing small works
Diagnosing faults using a multi-meter
Completing works to NSI / industry standards
Meeting daily productivity targets
Liaising with Service Coordinators regarding site issues
Identifying additional works and reporting opportunities to the sales team
Participating in an out-of-hours on-call rota
Maintaining a professional and customer-focused approach at all times
This role involves daily travel from home to site. Overnight stays may occasionally be required (fully expensed).
Essential Requirements

Minimum 2+ years’ experience as a Fire & Security Engineer / Security Service Engineer
Strong working knowledge of Fire Alarms, Intruder Alarms, CCTV & Access Control
Proven fault-finding ability
Confident using a multi-meter
Full UK driving licence
Ability to work independently or as part of a team
What’s On Offer

Salary up to £45,000
Paid overtime
On-call allowance
Company vehicle
Corporate clothing & PPE
Ongoing manufacturer and on-the-job training
All travel & overnight expenses covered
Stable, growing company with long-term career prospectsFor more information please click to apply today

White Goods Engineer / Domestic Appliance Engineer

Basic salary from £30,000 - £35,000 / 42.5hr week / Mon - Fri work / Up to £1000 per month in bonuses / Van + Fuel card!

We have been trading now for over 40 years and have successfully built a huge understanding of all multi-brand appliances. Our Engineers have been with us for a long time and have excellent experience in the appliance industry!

Key Responsibilities:

Repair of all multi-brand white goods appliances: washing machines, tumble dryers, dishwashers, refrigeration and cookers.
Fault finding on white goods appliances
Field based meeting clients - Customer facing position Essential Qualifications / Experience:

Relevant white goods engineering experience
Domestic gas (CCN1/CKR1) or F-Gas Qualifications would be an advantage
Full Driver’s Licence Package:

Basic from £30,000 - £35,000 (depending on experience/qualifications & location)
42.5hr week (30 min lunch break included in this)
Monday - Friday work
Bonus scheme - You can earn up to £1,000 per month
20 days + 8 bank holidays
Pension
Citroen Berlingo Van
Fuel Card
Uniform
Smart Phone
Laptop
Childcare voucher scheme
On-going training provided and funded!
If this position is of interest to you please call #Georgia CV Bay on (phone number removed)
#ENG1

IT Systems Analyst – Epicor BisTrack (Essential)
Can be based at various locations, including Worcester, West Midlands, Cambridge, Nottingham & North Wales
Salary – 45k plus excellent benefits,

We’re looking for an experienced IT Systems Analyst with Epicor BisTrack expertise to support day-to-day operations and system projects for a growing multi-branch UK distribution group.

Key Responsibilities for this ERP Analyst role:

1st & 2nd line BisTrack support
Troubleshooting and system issue resolution
SQL reporting and data analysis
Supporting upgrades, rollouts, and integrations
Managing user access and system security
Assisting with project delivery and testing
Core skills & experience

Proven Epicor BisTrack experience
ERP support background in distribution or merchanting
SQL knowledge and analytical skills
Experience with integrations and Windows Server environments
Benefits: Competitive pay, bonus, hybrid working, and career progression opportunities.

Apply now for a confidential discussion with our team.

Keywords: Epicor BisTrack, ERP Analyst, ERP Support, Business Support Analyst, SQL, Builders Merchant ERP, Application Support, Worcester, Cambridge, Nottingham, North Wales, Distribution ERP, Wolverhampton

To apply, please send your CV to Beth at (url removed)
or call (phone number removed) for more details.

Follow us on Twitter: @erinassociates
Erin Associates Ltd is acting as an Employment Agency in relation to this vacancy

A Field Service Engineer is sought to join a specialist fleet technology business in London (inside the M25), supporting the delivery of field service operations across customer sites by carrying out reactive repairs, planned preventative maintenance, audits, and installation work on vehicle-based technology and associated equipment.

The Field Service Engineer, London (inside the M25), will be expected to develop your understanding in the field, learning from senior engineers and the wider Field Service team in technical areas, service processes and best practice. This may include fault diagnostics, installation work, maintenance procedures, reporting systems, and safe working practices across customer sites and vehicle-based technology environments.

Responsibilities include:

• Attend customer sites to complete reactive service calls and planned maintenance tasks as scheduled by the Customer Support Team.
• Assist with installation and upgrade works in collaboration with the Projects Team when required.
• Diagnose faults, identify solutions, and carry out repairs to restore equipment to full working order.
• Accurately record all service, maintenance, and installation activities using company systems and reporting processes.
• Ensure all work is completed safely, efficiently, and in line with company and customer standards.
• Follow the company returns process by correctly handling, documenting, and returning faulty or removed parts.
• Build and maintain positive working relationships with customers, acting as a professional representative of the business.
• Support audits and inspections of installed equipment where required.
• Attend customer meetings or site visits with management when needed.
• Look after company equipment, tools, and vehicle, ensuring they are used responsibly and kept in good condition.

Key skills & experience:

• Practical, hands-on technical experience (engineering, electrical, mechanical, IT hardware, telecommunications, or similar).
• Strong fault-finding and problem-solving skills.
• Ability to work independently and manage your own workload in the field.
• Strong communication and customer service skills.
• Full UK driving licence.
• Comfortable working at height where required.
• Willing and able to work permanent night shifts.
• Positive attitude, reliability, and a proactive approach to learning.

How to apply:

Apply now for the Field Service Engineer role in London (inside the M25). Send your CV to or call Adam on 01582878821].

Talentmark are recruiting for a Quality Engineer to join a resin and composites company on a contract basis for 4 to 5 months.

Salary:
From £20 per hour PAYE

Quality Engineer Role:

Support the Quality Manager
Lead customer complaints, non-conformances, and SCARs
Support on audits (internal and external)
Perform customer specification reviews
Identify and support continuous improvement activitiesYour Background:

Hold a relevant scientific or engineering degree, or have equivalent working experience
Working knowledge of quality standards in aerospace or automotive
Have a solid understanding of Quality Management systems and compliance
Previous working experience in the composites industry would be a distinct advantage
Excellent communication skills Company:
Our client is an advanced materials and speciality chemical company focused on the manufacture of resins.

Location:
This role will be based at our clients site in Heanor, Derbyshire

Apply:
For more information, or to apply for this Quality Engineer position please contact the Key Accounts Team on (phone number removed) or email (url removed). Please quote reference (Apply online only).

It is essential that applicants hold entitlement to work in the UK.
Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check

Job Description

I am currently seeking an experienced Mobile Commercial Gas Engineer to cover service, maintenance and reactive work requirements to commercial heating systems and associated pipework. This role will be mainly covering warehouses, offices and retail premises across the UK, dealing with various commercial and domestic

heating systems boilers, burners, warm air heaters, etc.

Must Have Requirements:

• Commercial Gas qualifications

ICPN1 – Install first-fix commercial pipework

TPCP1A – Testing and purging commercial pipework (low pressure)

CORT1 – Installation of commercial overhead plaque/tube heaters

COCN1 – Core commercial natural gas

CDGA1 – Commissioning and servicing direct-fired appliances

• Domestic Gas qualifications desirable.

• A valid UK driver’s license.

• Experience with air handling/ventilation systems desirable.

• IPAF/PASMA are desirable due to servicing requirements to high level warehouse gas appliances.

Training can be provided if required.

• Be highly motivated and keen to always work to the highest standard.

• Good communication skills.

Responsibilities, Duties & Requirements:

• Must be punctual and have excellent time keeping skills.

• Diagnose, identify and rectify faults to various types of equipment and systems from a variety of

manufacturers.

• Attend maintenance and reactive calls and breakdowns.

• The role will involve travelling and potential infrequent lodging.

• Expected to be on the on-call rota (call out fees and premium rates of pay apply).

• Can work alone as well as within a team.

• Service reporting via app on a tablet provided.• Adhere to company Health & Safety procedures.

• Small plumbing and heating installations.

Renumeration

• Pay between £40k to £60k p.a commensurate with experience and capabilities.

• Weekly Pay - 37.5 hours per week guaranteed with regular overtime paid at premium rates.

• Normal working core hours are Monday – Friday.

• Working time paid door to door.

• Company van and fuel card.

• Lodge cards (Premier Inn & Travelodge).

• Company mobile phone / PDA.

• 24 days holiday + bank holidays.

• Peoples Pension scheme available

At Protec Fire Detection plc we have over six decades of experience, we provide innovative products and superior services, to exceed our clients’ ever more demanding expectations. From formation in 1968, our reputation has been built on solid and reliable systems meeting the needs of a wide variety of applications. We have an extensive project portfolio and are proud to export to over 40 countries, spanning 5 continents.

We have exciting opportunities for Fire Alarm Service and Commissioning Engineers across the UK to join our ever-growing team.

What you will receive;

* 40hr week (£27,800 - £37,800), in addition;

* Travel time paid after first 15mins

* Overtime: Weekdays x1.5 paid after 8hrs (including travel, minus first 15mins)

* Overtime: Saturday x1.5 to x2.0

* Overtime: Sunday/BH/Nights x2.0

* On-call overtime

* 32 days holiday allowance, plus additional days after 2 years’ service

* Company vehicle incl. fuel card

* CPD training (both in house & external training modules)

* Progression within the business

* All paperwork completed on company iPad (plus laptop & phone)

* Workplace Pension

* Death in service insurance

Role & required skills;

* To carry out PPM & reactive maintenance of Fire Alarm & associated systems

* To undertake commissioning of Fire Alarm & associated systems

* It is essential that you have experience of working within the electrical sector

* It is essential that you have a working knowledge of electrical circuits & measuring devices

* Ability to maintain accurate records

About Our Client

Our client’s mission is to be the trusted partner of choice to the social housing sector and wider public sector, delivering essential and affordable heating, energy efficiency, and compliance solutions.

They play a progressive and influential role in decarbonisation, consistently delivering for customers, employees, residents, and the environment. Safety, integrity, and respect are at the heart of everything they do.

Through high-quality, trusted solutions, our client focuses on improving energy efficiency, ensuring warm, safe, and compliant homes, and enhancing residents’ overall quality of life.

With a nationwide presence, strong regional and local relationships, and a commitment to outstanding service delivery, our client is well positioned as a trusted partner for both now and the future.

About the Business

Our client is a national organisation delivering market-leading heating and hot water solutions through a network of regional offices across the East of England and the Midlands. Their strategic positioning ensures comprehensive coverage and responsive, high-quality service to customers.

Due to continued growth, they are seeking an experienced Gas Engineer to join their busy team, carrying out servicing and repairs on domestic heating and hot water systems.

Role Overview

The Heating Engineer will be responsible for maintaining and repairing heating systems within domestic properties. You will ensure systems operate safely and efficiently, completing all repairs in a timely manner while delivering an excellent standard of customer service.

Key Responsibilities

* Carry out servicing, maintenance, and repair works across a variety of domestic properties within the region.

* Deliver high levels of customer care when interacting with clients and tenants, ensuring required quality standards are consistently met.

* Provide clear communication regarding work updates and progress.

* Accurately complete required documentation, both electronically and manually.

* Adhere strictly to Health and Safety legislation and company policies, including Risk Assessments, Safe Systems of Work, and COSHH regulations.

* Comply with stock ordering and auditing procedures to ensure required parts are available to complete works efficiently.

Key Skills & Requirements

* Essential gas qualifications including: CCN1, CENWAT, HTR1, CKR1 (minimum requirement).

* Willingness to participate in an out-of-hours rota, including evenings and weekends.

* A professional, approachable manner with the ability to build strong relationships with clients and tenants.

* Successful completion of all relevant pre-employment checks, including criminal record and reference checks.

Working Hours:
Monday to Friday, 8:00am – 5:00pm (1 hour lunch break), plus participation in the evening and weekend call-out rota.

What’s on Offer

* Company vehicle and fuel card

* Uniform and mobile device

* Support for professional development and qualifications

* Employee wellbeing programme, including occupational health and counselling support

* Service-linked annual leave entitlement

* Enhanced maternity and paternity packages

* Dental/Healthcare cash plan

* Cycle to Work Scheme

* Electric Vehicle Leasing Scheme

* Gender & Equality Working Group

* Internal development academy offering structured career progression

* Employee Voice programme

* Team social events and activities

* Employee recognition programme celebrating colleagues who embody company values

Ardour Associates values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

#heatingengineer
#utilities
#water
#engineer
#Customerservice

Ready to launch your career in Cyber Security?

The UK is facing a critical shortage of skilled cyber professionals, creating outstanding opportunities for people who want a secure, high-growth career. Whether you’re completely new to tech or looking to switch careers, our Cyber Security Career Programme is built to get you job-ready - with a guaranteed role on completion.

Why choose this programme?

We don’t just teach theory. We train you through real-world scenarios, globally recognised certifications, and guided mentorship so you gain the confidence and credibility our end employers are actively searching for.

What’s included:

• 100+ hours of live, instructor-led online training
• 4 industry-recognised certifications
  • Microsoft Azure Fundamentals
  • CompTIA Security+
  • CompTIA CySA+
  • Forescout FSCA (exam resit included)
• Hands-on project work that mirrors real business challenges
• Job guarantee we connect you directly with our partner employers to secure your first role in I.T.

Your investment:

• Course cost: £2,795
• Payment plan: £232.91 per month (interest-free)
• 100% refund if you’re not offered a job after completing the programme

No experience? No problem.

You don’t need a technical background. If you have determination, good communication skills and a passion for a stable, future-proof career, we’ll help you get there step by step.

Take control of your future.

Click ‘Apply Now’ and start your journey into a career that offers progression, purpose and long-term security.

Reading
£50,000 - £80,000 per annum

A manufacturer of industrial refrigeration and sustainable cooling technologies, this company delivers end to end solutions including system design, manufacture, installation, commissioning and long-term service support for complex temperature-controlled environments. Using natural refrigerants like ammonia, focusing on energy efficiency and lifecycle performance, this manufacturer helps their customers reduce operating costs and carbon emissions while maintaining highly reliable cooling systems supported by a nationwide network of engineers and technical specialists.

Key Responsibilities:
Installation, service and maintenance work on customer sites
Work on ammonia and CO2 refrigeration plants
Maintain technical and safety standards
Communicate with customers to ensure work is being carried out to their satisfaction
Complete service reports and documentation accurately

Package:
Basic - £45,000 - £70,000 per annum (Dependant on experience)
Overtime - 1.5x or 2x
Door to Door & on-call pay
33 days annual leave
Pension scheme
Continuous training opportunities

What You’ll Need:
F-Gas certification
Experience in Industrial Refrigeration
Experience handling natural refrigerants (Ammonia & Co2)
Full driving licence

Interested in hearing more? Call Peter Caulfield on 023 9285 2310 or Email

WR HVAC | M&E are #1 recruitment partner for HVAC jobs. Our customers include a range of large and small M&E companies, manufacturers and suppliers of heating, ventilation, air conditioning and refrigeration equipment. We recruit UK wide for sales, management and technical jobs.

WR is acting as an Employment Agency in relation to this vacancy.

Applications Engineer

Are you an experienced metrology or inspection professional who enjoys working directly with customers and solving technical problems? As our Applications Engineer, you ll support customers across a range of advanced measurement technologies. This is a varied, customer-facing role combining applications work, programming, training, technical support and on-site problem solving.

LOCATION: Derbyshire

COMMUTABLE LOCATIONS: Derby, Nottingham, Burton upon Trent, Loughborough, Stoke-on-Trent, Tamworth,

BASIC SALARY: £40,000 - £45,000

BENEFITS:

• Company car currently Tesla Model 3
• 25 days holiday plus bank holidays

JOB DESCRIPTION: Applications Engineer, Metrology Engineer, Technical Support Engineer, Measurement Systems Engineer

As our Applications Engineer, you will provide technical support to customers using optical and non-contact measurement systems, both on site and from the office. This is a varied role with around 50% to 60% of your time spent visiting customer sites, although this can fluctuate depending on demand, with some weeks more office-based and others fully site-focused. You will support customers through applications work, training, programming, remote support, subcontract measurement activity and demonstration preparation. I

KEY RESPONSIBILITIES:

As our Applications Engineer, you will:

• Provide on-site customer support for our metrology systems
• Deliver customer training on equipment, software, applications and best practice
• Support programming and application development for customer parts and measurement routines
• Provide office-based technical support via phone, email and remote assistance
• Travel across the UK as part of customer support and training activity, including overnight stays where required

PERSON SPECIFICATION:

To be successful in your application, you will ideally have a background in metrology, quality inspection, technical support or applications engineering. You may already be working in an applications role, or you could be coming from a hands-on inspection or quality environment with strong experience of measurement systems.

We are particularly interested in candidates who have:

• Previous experience in metrology, quality inspection, technical support or applications engineering
• Good understanding of measurement systems, inspection processes and part programming
• The flexibility to travel regularly and stay away overnight when required
• Strong communication and interpersonal skills
• A full UK driving licence

The role includes regular UK travel. Longer-distance visits are planned sensibly, with travel time factored in appropriately.

THE COMPANY:

We are a well-established and highly respected business operating within the metrology and precision measurement sector. The group supports customers with advanced measurement technologies and technical expertise, helping manufacturers improve inspection capability, accuracy and process confidence. This is an opportunity to join a business known for its technical credibility, strong customer relationships and varied, hands-on work.

Synopsis: My Client is seeking a Field Service Engineer from an Electrical / Electronic background responsible for Commissioning, Repair and Service on UPS systems. Excellent £K Negotiable Base Salary, £K Realistic Year 1 OTE depending on experience. Pension. Company Car/Van, Phone, Laptop etc. Greater Manchester, East / West Midlands, Central England Job Title: Service Engineer Power Systems Package: To £50K Negotiablebase salary,£60/65K plus realistic Year1 OTE, D o E, Pension. Car/ Van etc Area / Location:Client is flexible on location: Greater Manchester, East and West Midlands, Central England Brief job description: My Client is an international provider of UPS systems and solutions; providing secure power and business continuity to customers worldwide. Their innovative and comprehensive range of UPS systems and services protect a wide variety of organisations from the damaging effects of poor quality electrical power and power supply interruptions. The Client now seeks experienced Field Service Engineers to coverCentral England with a flexible home base As an integral member of the Service Operations team you will be responsible for providing a Commissioning, Maintenance and Repair Service on industrial UPS, charger and associated equipment supplied or maintained by the Client. This is afield based position primarily UK-based working on the industrial side of the Client business which is mainly onshore and offshore Oil/Gas facilities and Nuclear locations.Some travel time away from home should be expected with this position Qualifications: Minimum 2 years experience as a Service engineer. Experience in the Electrical/Electronic Industry or similar. Client will also consider ex Service personnel with learning / transferrable skill sets and recent graduates with related early career experience Strong focus on customer satisfaction and long-term customer relation building. HNC /HND in Electrical/Electronic engineering or equivalent. Excellent written and verbal communications. Excellent organizational and time management skills. Self-motivated and capable of operating with minimal supervision. Experience working on industrial sites (Power Stations, Oil & Gas locations, Nuclear facilities etc) would be an advantage Ability to successfully interface with various departments and personnel in potentially stressful situations. Clean Driving License. IT conversant a laptop computer or equivalent is used for interfacing with the Companys products and for completing service reports and timesheets.

Security Officer - Derby - DE1 - England, DE1 2AY

Are you an experienced Security Officer looking for your next professional opportunity? If you take pride in delivering exceptional service, have the skills to excel, and are ready to embrace new challenges, we would love to hear from you!

…Apply now!
Ward Security is seeking a skilled and professional individual to join our team at our vibrant leisure destination in the heart of Derby. The ideal candidate will possess a wide range of skills and experience necessary to deliver an effective, efficient, and professional security service that meets the needs of the client and ensures the safety of people, property, and assets. Act as a key point of contact for staff, visitors, and tenants, the candidate will be expected to communicate effectively at all levels, both verbally and in writing, while always conducting in a professional manner.

Position: Security Officer

Pay rate: £12.72 per hour

Shift Pattern: Friday, Saturday and Sunday 18:00 - 06:00

Location: Derby, DE1

Role Requirements: Valid SIA licence

Benefits include:

• Financial support for SIA Licensing and renewal
• Cycle to work salary sacrifice scheme
• Company Pension scheme
• Life Assurance benefits
• Employee referral scheme
• Progression, training, and development opportunities

Additional benefits we offer via our ReWard membership :

• Discounted gym membership
• Discounts at major retailers and travel suppliers
• Restaurant and Supermarket vouchers
• Cinema tickets
• Access to 24/7 free Employee Assistance programme

Main Duties:

• Act as a point of contact and information center to staff and visitors and tenants
• Always conduct yourself in a professional manner
• Ensure all instructions, both written and verbal are adhered to
• Guard access points, permitting or refusing entry, restraining trespassers
• Conduct foot patrols within defined areas as an effective deterrent in the protection of the client’s property and assets.
• Investigate and take the appropriate lawfully action as authorized by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety and fire incidents
• Complete daily reports, including relevant information, observations, surveillance footage, and signatures
• Excellent communication skills to all levels – verbally, written, phone and by security radio’s

Must have:

• Valid Frontline SIA license and CCTV Licence
• Proven work experience as a Security Officer
• Excellent customer service and communication skills
• High level of self-presentation
• IT literate- Ability to operate detecting systems and emergency equipment
• Quick thinking and problem-solving skills
• A positive attitude to dealing with people and taking on challenges

Location: North West
Salary: £30,000 – £37,000 basic DOE
Working Hours: 37.5 hours per week
Industry: Fire & Security

ABOUT

A National Fire & Security company operating across the UK is seeking a Fire & Security Engineer with a strong bias toward fire alarm systems to join them in their North West team

Benefits – Fire and Security Engineer

• £30,000 – £37,000 basic salary DOE
• Door-to-door pay
• Overtime paid at 1.5x after 37.5 hours
• Consistent overtime available
• Company van (personal use included – pool van status, no tax)
• Fuel card provided
• Uniform & PPE supplied
• Employee Referral Scheme (£500 after 3 months + £500 after 6 months)
• Structured progression within a growing business

Responsibilities – Fire and Security Engineer

• Service and maintain fire alarm systems (primary focus)
• Fault find on fire alarm systems confidently and independently
• Ensure systems comply with BS5839 servicing standards
• Complete accurate digital service documentation
• Understand and verify cause & effect programming
• Service emergency lighting systems where required
• Carry out basic maintenance on access control, CCTV, and intruder systems when needed
• Communicate clearly and professionally with clients on-site

Requirements – Fire and Security Engineer

• Strong fire alarm servicing experience (essential)
• Confident fault-finding ability on fire systems
• Solid knowledge of BS5839 standards
• Experience completing compliant service documentation
• Understanding of fire system cause & effect
• Emergency lighting servicing experience (desirable)
• Basic knowledge of CCTV, access control, or intruder systems (desirable)
• Valid UK driving license

Why Join?

This is an opportunity to join a company that prioritises structure, compliance, and engineering standards. You will be part of a team where service quality matters, paperwork is completed properly, and professionalism is expected.

For engineers who are genuinely strong in fire servicing and demonstrate a solid work ethic, the top end of the salary band is available. With consistent overtime, annual earnings can increase meaningfully for those who want it.

Apply Now!

If you are a skilled Fire and Security Engineer with strong fire servicing experience and are looking for a stable, compliance-focused role with progression opportunities, we would like to hear from you.

Keywords to support your application:
Fire & Security Engineer | Fire Alarm Engineer | Service Engineer | Fire Service Engineer | BS5839 | Emergency Lighting | Fault Finding

Role:Field Service Engineer Location: Nottinghamshire (Reporting into Walsall) Based in the Nottinghamshire area and reporting to Aldridge. To support travel efficiency, were looking for someone who lives in, or near, the Nottinghamshire region Hours:45 hours per week | between 08:00 and 17:30 Monday to Friday - Looking for flexibility? We offer 40-hour per week option Salary:between£43,992.00 - £46,800.00pa DOE (based on 45hpw) Are you a skilled technician with a passion for problem-solving and delivering exceptional service? Were looking for a proactive and customer-focusedField Service Engineerto join our Aftermarket team! This is a mobile role where youll be responsible for servicing, repairing, and maintaining specialist vehicles at customer sites and company workshops. Youll play a vital role in ensuring our vehicles are safe, compliant, and operating at peak performance. Key Responsibilities: Diagnose and repair faults on vehicle chassis and mounted equipment Carry out servicing and maintenance to a high standard Prepare vehicles for MOT inspections and ensure compliance with Department of Transport specifications Use diagnostic software and tools to identify and resolve issues Log all work using PDA software and maintain accurate service records Travel to customer sites across the UK, sometimes at short notice Always maintain a clean and safe working environment Communicate clearly with customers and provide excellent service Support health and safety practices and complete risk assessments as required Ideal Candidate: NVQ Level 3 or equivalent in Heavy Vehicle Service and Maintenance Previous experience in a similar role (Field Service, HGV Mechanic, Workshop Engineer) Strong diagnostic and fault-finding skills Knowledge of vehicle technology systems and compliance standards Comfortable working independently and managing your own workload Excellent communication and customer service skills Flexible with working hours and willing to travel General computer literacy and ability to complete technical documentation Experience with electric vehicles, IRTEC qualification, or HGV Class 2 licence is a bonus If youre ready to take your engineering career on the road, wed love to hear from you!

IT Support Engineer -1st & 2nd Line
Location: Derby -Hybrid after training -2 days from home
Salary: Negotiable dept on exp

Are you an experienced IT Support Engineer looking to develop your career in a dynamic, customer-focused environment? We’re looking for a talented 1st & 2nd Line IT Support Engineer to join our busy support team in Derby. You’ll deliver high-quality technical support across Office 365, Windows 10/11, Intune, Azure, networking, and hardware systems - ensuring users receive excellent service every time.

This is an exciting opportunity for someone who enjoys troubleshooting, problem-solving, and helping people get the best out of their technology.

Key Responsibilities for the role of IT Support Engineer:

• Provide 1st and 2nd Line IT support via phone, email, remote tools, and ticketing system.
• Diagnose and resolve issues across hardware, software, Office 365, Windows 10/11, Intune, and Azure.
• Troubleshoot problems related to Active Directory, group policies, and user access permissions.
• Configure and deploy PCs, laptops, mobile devices, and peripherals.
• Support network connectivity, printers, and shared resources.
• Escalate complex technical issues to 3rd Line Support or external vendors where necessary.
• Maintain detailed and accurate records using the IT ticketing system.
• Follow IT security, data protection, and backup policies at all times.

Skills & Experience Required:

• Proven experience in IT Support / Helpdesk / Service Desk / Technical Support (1st and 2nd Line).
  Strong working knowledge of Microsoft 365 / Office 365, Windows 10/11, Intune, and Azure AD.
  Familiar with Active Directory, Group Policy, and basic networking (DNS, DHCP, TCP/IP).
  Experience using ITSM / ticketing tools (such as Freshdesk, Zendesk, or ServiceNow).
  Excellent troubleshooting, communication, and customer service skills.
  Ability to manage multiple tickets and prioritise effectively.
  A proactive, hands-on approach with strong attention to detail.

Benefits

• Hybrid working (after training period).
  Work with a supportive and collaborative IT team.
  Hands-on exposure to a wide range of modern technologies.
  Excellent opportunity to progress your IT career in a varied, technical environment.

Interested? Call TurnerFox Recruitment or send your CV

Service Desk Engineer (1st Line Support)

Nottingham (Hybrid) - with travel to Birmingham (1 day per week)
Up to £28,000

SF are exclusively working with a Nottingham-based client who is looking to add a Service Desk Engineer to their growing IT team. This is a fantastic opportunity for someone with strong 1st line support experience.

This role is primarily office based but will require travel to a Birmingham city centre office once a week to provide onsite, desk-side support to end users.

The Role
-You’ll be responsible for providing first-line technical support, managing incidents and service requests, and ensuring a smooth end-user experience across devices, systems, and meeting room technology.
-You’ll also support onsite users in Birmingham, ensuring meeting rooms, hot desks and shared spaces are fully operational, and that spare equipment stock is properly maintained.

Key Responsibilities
-Managing incidents and service requests in line with ITIL best practice
-Ensuring all tickets are handled within agreed SLAs
-Providing clear, professional communication to end users throughout the resolution process
-Delivering desk-side support and aiming for first-time fixes where possible
-Escalating more complex issues to internal teams or third parties when required
-Maintaining and contributing to the service desk knowledge base
-Supporting meeting room tech and end-user hardware onsite

What We’re Looking For
-Previous experience in a 1st Line / Service Desk role
-Strong troubleshooting skills across macOS, iOS, Windows 10 & 11
-Experience with Microsoft 365 (Exchange Online, Teams, SharePoint)
-Active Directory knowledge
-Experience with Jamf (Pro or School) is highly desirable

You’ll Also Be
-Customer-focused with a professional and friendly approach
-Organised and able to manage multiple tickets under pressure
-Detail-oriented with a strong diagnostic mindset
-Proactive and able to work independently as well as part of a team

This is a great opportunity for someone looking to build on their 1st line experience within a supportive, professional environment that offers exposure to both remote and onsite support.

If you’re interested, please apply with your latest CV or get in touch for more information.

Location: Nottingham, (Assessable on public transport)
Salary: £24,500 per annum
Contract: Permanent
Hours: Monday to Friday, 8:30am - 5:00pm (37.5 hours per week with one hours lunch)

We are working with a growing business that is looking to recruit a Service Support Agent to join a large, collaborative support team. This role focuses on providing high-quality B2B technical and service support, acting as a key point of contact for business customers and ensuring issues are logged, managed, and resolved efficiently.

Key Responsibilities:
-Provide first-line service and technical support to B2B customers via phone, email, and ticketing systems
-Log, update, and manage support tickets accurately, ensuring all actions are documented
-Troubleshoot and resolve basic technical and service-related issues, escalating where required
-Liaise with internal technical teams to ensure timely resolution of customer issues
-Maintain a high standard of customer service and clear communication throughout the support process
-Meet agreed service level agreements (SLAs) and performance targets
-Contribute to knowledge bases and process improvements where appropriate
-Work collaboratively as part of a large support team to ensure consistent service delivery

Skills & Experience
-Previous experience in a service desk, helpdesk, or customer support role (B2B environment desirable)
-Strong communication skills, both written and verbal
-Comfortable working with IT systems, CRM or ticketing tools
-Ability to manage multiple tasks and prioritise effectively in a fast-paced environment
-Strong problem-solving skills and attention to detail
-A team-oriented attitude with a willingness to learn and develop technical knowledge

Please get in touch today with your updated CV if you are interested in this role.

First Line Support Assistant

Location: Nottingham
Salary: Up to £28,000 dependent on experience
Hours: 37.5 hours per week (flexible hours)

A Nottingham-based organisation is currently seeking a First Line Support Analyst to join it’s team. The successful candidate will provide first-line technical assistance, supporting users via phone, email, and live chat. This role requires a strong customer-focused approach, with responsibility for diagnosing and resolving incidents efficiently and professionally, aiming for first-time resolution wherever possible and in line with agreed service level targets.

This opportunity would suit a junior IT professional looking to develop their skills, a candidate with relevant IT qualifications seeking hands-on experience, or someone with existing first-line support experience looking to progress. Salary will be dependent on experience.

Key Duties and Responsibilities

Log, manage, and resolve incidents and service requests in line with internal processes
Ensure incidents and requests are handled within agreed service level agreements
Deliver a professional, consistent, and high-quality support service
Maintain a positive customer experience throughout support hours
Use knowledge articles, online resources, and team expertise to achieve first-time fixes where possible
Escalate issues to second- and third-line support teams or external providers when required
Contribute to the service desk knowledge base, identifying gaps and submitting new or updated documentation

About the Candidate
Experience in a first-line or relevant role
Strong communication skills with a customer-focused mindset
Enthusiastic about developing a career
Organised, proactive, and able to work effectively in a fast-paced environment

This is an excellent opportunity to join an organisation that values development and offers structured training and ongoing support.

Our client is a leading original equipment manufacturer and due to their continued success Staffbase have been appointed to recruit for the position of Technical Support Engineer.

Office based with occasional field support the Technical Support Engineer will provide over the phone and some on site machine fault find and diagnostics support.

40K - 45K + OT + Benefits

The Role:

The Technical Support Engineer will provide professional technical support and advice for customers and engineers to resolve machine breakdowns, assist with machine installations and commissioning and role out software updates etc etc.

Your duties will include but is not limited to the following;

• Provide technical advice by telephone, email and using remote on-line access
• Analyse possible causes of faults using mechanical and electrical documentation
• Diagnose faults and recommend solutions (bypass, spare parts, technician visit etc.).
• Use of fault-finding tools: Co-De-Sys / TwinCAT / Drivetop / Indraworks / Siemens starter / COMBIVIS etc.
• Identify spare or replacement parts using mechanical / electrical documentation and e-parts.
• Escalate cases that cannot be resolved locally to group using the Salesforce queue system.
• Liaise with group companies on solutions to escalated cases.
• Assigning and scheduling of technicians to cases that require a physical presence at the customer’s location
• Process engineers job sheets and update CRM system

Candidate:

You will be a competent multi skilled engineer (electrical & mechanical) and ideally you will have previous experience with the maintenance or installation of automated machinery e,g CNC, packaging, robotics

Ideally you will have HNC or HND qualification in either mechanical and /or electrical engineering.

Applicants should have excellent electrical fault find and repair skills and ideally you will have good plc controls knowledge too.

You will have excellent written and verbal communication skills and you will be able to work well under your own initiative.

Hours of Work:

Mon to Fri 40 hours

Benefits:

Excellent basic salary 40K- 45K Negotiable +OT
33 days annual leave
Pension
Benefits