Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.
Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.
Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.
Job Purpose
The Lead Salesforce Engineer is a senior role responsible for providing technical leadership across the Salesforce platform, leading a cross-functional team to design, build and deliver high-quality business outcomes through software.
This role will act as a technical authority for Salesforce, including Financial Services Cloud, and will be responsible for driving best practice development using Apex, declarative automation and modern DevOps approaches. This role will also provide thought leadership and proven problem-solving ability in delivering end-to-end outcomes, including scenarios with complex integrations into the Salesforce ecosystem. The Lead Salesforce Engineer will be hands-on while mentoring and guiding other engineers across the community.
Key Responsibilities
- Designing, building, testing, deploying and supporting Salesforce solutions using agile and DevOps practices
- Developing robust, scalable solutions using Apex, Lightning Web Components, Flows and Salesforce configuration
- Building, configuring and supporting routes to production through automated Salesforce CI/CD pipelines
- Developing and supporting Salesforce environments up to and including production
- Ensuring solutions are secure, performant and aligned to platform and regulatory best practices
- Improving the reliability, quality and maintainability of Salesforce-based solutions across the enterprise
- The Lead Salesforce Engineer supports the Engineering Practice Lead in embedding best practice within their assigned team and across the wider engineering and Salesforce communities of practice.
Skills, Knowledge and Experience
- As well as having proven and demonstrable engineering capability, our Lead Engineers are expected to drive excellence and a high-performance culture across their Product team and the wider engineering community.
- Strong leadership and teamwork skills, using communication and problem-solving to collaborate effectively with cross-functional teams and deliver customer-focused outcomes
- Setting the standards: ensuring the aligned product team has the appropriate frameworks, coding standards, architectural patterns and ways of working to consistently deliver high-quality Salesforce solutions
- Strong hands-on development experience with Apex, including triggers, asynchronous processing and integrations
- Security best practices: awareness of Salesforce security principles and secure-by-design implementation, including data protection and access control
- Continuous learning: coaching and developing engineering capability within the Salesforce team, contributing to a community of practice and staying current with Salesforce platform evolution
- Provide technical leadership across dependencies where Salesforce is integrated with multiple legacy systems, with proven ability to drive technical strategy and resolve integration challenges.
- Monitoring and troubleshooting: ability to implement monitoring, logging and proactive issue resolution across Salesforce environments
- Strong experience working and leading within an agile development methodology
- Experience with test automation, including unit testing and behaviour-driven development
- Excellent time and self-management through effective planning and prioritisation
- Experience of working within a regulated industry, with Financial Services / Life & Pensions experience highly desirable
Salesforce Certifications
- Salesforce Certified Administrator (required)
- One or more advanced Salesforce certifications highly desirable, such as:
Salesforce Platform Developer I / II Salesforce Financial Services Cloud Accredited Professional Salesforce Service Cloud Consultant Salesforce Sales Cloud Consultant Salesforce Integration Architecture Designer or Application ArchitectSalesforce-Specific ExperienceAs the technical lead for our Salesforce community, we are also looking for:
- Deep experience across the Salesforce platform, including Apex development, Lightning Web Components, Flows, APIs and data modelling
- Strong experience implementing and extending Salesforce Financial Services Cloud, including industry data models, processes and best practices
- Proven track record of working with Salesforce as part of a wider integrated IT estate, including legacy and external systems using a range of integration tools and patterns
- Experience with Salesforce DevOps and CI/CD tooling
- Strong understanding of Salesforce security management, data management and data analysis
- Ability to customise and optimise the user experience, manage profiles, permissions and sharing models
- Ability to design, build and maintain complex declarative and programmatic automation
- Strong background in Salesforce Service Cloud
- Strong background in Salesforce Sales Cloud
- Familiarity and experience with Marketing Cloud advantageous
- Experience with complementary technologies (e.g. .NET and cloud platforms) advantageous
Benefits of working at Canada Life
We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that’s regularly reviewed. As a Canada Life UK colleague, you’ll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development.
How we work at Canada Life
Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward.
We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That’s why we offer a range of training, flexible working and opportunities to grow and develop.
Diversity and inclusion
Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we’re making in DEI, and we continue for it to be a significant focus.
“At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all.” Nick Harding, Chief People Officer, Canada Life UK
We appreciate that everyone has different work and life responsibilities. We’re happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you.
