Contract - Inside IR35

Software Licensing Specialist - Financial Services Client

The Opportunity

Our financial services client is seeking a Software Licensing Specialist to support the governance, processes and controls surrounding the consumption and contribution of Free and Open Source Software (FOSS). This role sits within an international team and involves close collaboration with Engineering, Tooling and Legal functions. It is well suited to candidates with strong expertise in open-source licensing, or those with a background in Software Asset Management (SAM)/IT Asset Management (ITAM) within a commercial environment.

The successful candidate will be a proactive self-starter, comfortable working independently and delivering to tight deadlines in a fast-paced environment.

Key Responsibilities

• Provide guidance to engineering teams on the implications of FOSS licensing for their applications.
• Analyse licence and copyright considerations for new open-source software requests.
• Use FOSS scanning and licensing tools to identify risks and coordinate remediation actions.
• Contribute to the continuous improvement of FOSS governance and control processes.
• Review and categorise open-source licences, including those not recognised by automation tools.
• Support training and awareness initiatives on licensing obligations.
• Guide and mentor FOSS licensing analysts within the team.
• Support the evaluation and development of licence assessment tooling.

Essential Experience

• Strong knowledge of open-source licences, obligations and risk implications.
• Experience analysing open-source components and their licensing models.
• Hands-on experience with at least one open-source scanning tool.
• Understanding of software licensing agreement terminology.
• Experience working with Legal teams to interpret licence agreements.
• Strong communication and stakeholder management skills.
• Familiarity with collaboration tools such as Confluence, JIRA and SharePoint.

Desirable

• Experience engaging with Legal and Engineering stakeholders.
• Knowledge of software development life cycle and DevSecOps practices.
• Experience working in Agile environments.
• Exposure to tools such as Nexus IQ Server, FOSSology or similar.
• Legal or copyright training would be advantageous.

More details available on successful application.

About The Role

This is a Fixed Term Opportunity for 12 months covering parental leave.

The Engineering Manager will lead and nurture a squad of 6-8 engineers. You’ll be accountable for guiding your team through the entire lifecycle of building and maintaining our systems and products.

As an experienced technical leader, you’ll ensure your squad possesses the necessary technical depth and skills to consistently deliver high-quality solutions. This involves hands-on engagement in key client projects, where you’ll lead by example and meticulously assess the technical quality of the team’s output.

A core aspect of this role is fostering a thriving team environment. You’ll cultivate a culture of open feedback, providing actionable insights to empower team members in their continuous learning, growth, and development. Your leadership will create a safe space where engineers feel supported, comfortable admitting mistakes, and confident in learning from every experience.

Responsibilities

Develop strong client relationships as the primary technical contact for new and existing clients

• You are the primary technical contact for a subset of your teams clients, you develop their technical vision, and work with your team to develop solutions.
• You provide senior oversight and direction to the technical approach on all projects within your squad, either directly or by working with the project lead developers. You champion our agile delivery model and provide support to teams to ensure that projects deliver on time and on budget without compromising quality.
• You work in partnership with the sector teams to identify opportunities to work with new and existing clients to provide consultancy services, enhancing the agency’s positioning as a strategic partner.
• You advise your clients on overall technical strategy based on experience, industry trends and best practice, with the ability to challenge client thinking where appropriate.
• You work confidently with senior client stakeholders, acting as a trusted advisor and expert.
• You work closely with the engineering team to produce technical solutions for clients.

You manage the technical and support relationships with clients in your team

• You ensure your clients are supported with the appropriate team members.
• You ensure there is redundancy in your support teams to allow for holiday or any out of hours exceptions are covered.
• You ensure the smooth operation of any support boards helping to unblock technical team members and resolve issues.
• You escalate high priority issues, with the wider team to ensure that they are resolved in a timely manner.

You lead the delivery of high quality software solutions on time and to budget

• You ensure your project team members are fully engaged and participating in all aspects of the project and its administration during build phase
• You ensure all ceremonies of your Agile project are undertaken at the right time with the right people always present, including: standups, backlog refinement, sprint planning, code reviews and retrospectives.
• You ensure your team delivers the work they have committed to for the agreed deadline
• You ensure your team is delivering work to meet or exceed the client expectations of quality
• You ensure your team is delivering work that meets the tech studios expectations of quality and that adhere to our standards
• You ensure your team is collaborating well at all times, problems are discussed early and raised to the delivery team and client as soon as possible

You develop and lead an effective squad of between 6 and 8 software engineers, managing a subset of the technical studio

• You will build and maintain a strong, supportive squad of engineers.
• You coach, mentor, train and inspire members of the technology team and help them develop their skills.
• You successfully onboard new technical team members so they are effective in their roles.
• You take accountability for the quality of delivery to all the clients and work with your squad and wider delivery team to ensure all clients have the development support they need.
• You ensure that your squad is well utilised and meeting their billable targets.
• You join weekly meetings with the engineering director to discuss squad capacity, utilisation and to escalate any people or project concerns
• You take accountability for the effectiveness of any contractors assigned to your squad.
• You provide professional development coaching to your reports and help them to develop and action a professional development plan.
• You understand and promote our company policies. You ensure all your direct reports are completing their administrative responsibilities within the squad (e.g. IT assessment is up-to-date) and holiday requests are booked sufficiently in advance and fully considered before approval.
• You ensure your reports are fulfilling their job role accountabilities to the best of their abilities and provide the appropriate feedback and encourage appropriate reflections to encourage and support any change necessary.
• You accurately assess performance for the purposes of impact scoring.
• You hold regular 1:1 meetings and keep good notes and actions.

You ensure successful technical project delivery by leading technical oversight, including risk mitigation, issue identification and resolution for all client work assigned to your Engineering squad

• You ensure all projects are properly supervised and scrutinised to ensure effective technical delivery using agreed processes
• You identify issues and root causes that are affecting technical delivery on projects in your team.
• You intervene and facilitate or direct actions on projects to address technical issues, working closely with the technical and delivery leads. Escalating issues to the engineering director when required.
• You ensure your team has adequate technical delivery risk awareness and mitigation is in place on all projects.
• You proactively change any aspect of our technical approaches to ensure that we remain successful in the future as technologies and practices change.
• You raise significant technical project concerns to the engineering and/or technical directors

About YouProfessional knowledge and experience

• Proven track record of hands-on leadership with agile, cross-functional engineering teams, guiding them through the full development lifecycle.
• Demonstrated experience in client-facing technical leadership, adept at managing technical delivery, effectively mentoring and developing engineers, and proactively mitigating project risks.
• Commitment to continuous improvement, actively staying abreast of industry trends and best practices in front-end development and CMS technologies to continuously enhance technical approaches and elevate team capabilities.
• Exceptional proficiency in software architecture and development, with a particular emphasis on CMS architectures and CMS platform integrations.

Technical skills

• Youre an experienced Fullstack developer with exceptional proficiency in PHP-based CMSes, such as Drupal, and Frontend technologies, including React/Next.js, GraphQL and Storybook
• You are comfortable working with both monolithic and decoupled architectures
• You are familiar with the component based approach to build and deliver projects
• You apply strong knowledge of software architecture and design patterns to inform technical decisions, ensuring the delivery of resilient and maintainable systems.
• You lead and champion agile development practices, ensuring your team leverages tools like Jira and Confluence to optimize workflows and collaboration.
• Fostering a culture of quality through robust code review processes and enforcing high coding standards across the team.
• Providing strategic guidance in troubleshooting complex technical issues, effectively navigating challenges that span both front-end and back-end systems.
• Ensuring the team’s proficiency in version control systems, especially Git, to maintain code integrity and collaborative development.

Behaviours

• You have mastered your craft, know a wide range of methodologies and you are developing new tools and standards for your practice.
• You have a good understanding of other practice areas and take a holistic view in your approach.
• You lead your squad to positive, high quality outcomes, informing appropriate decisions to meet budget, deadlines and stakeholder requirements.
• Your squad and the business recognise your highly impactful contributions.
• You handle changes to scope, business priorities or urgency with expertise. You make suggestions or offer solutions/proposals for appropriate adaptations.
• You are skilled to competently work on complex problems under pressure (i.e. resolving a complex production issue at speed, or leading the resolution of critical or major incidents)
• You contribute to internal and/or external forums, such as communities of practice. You take part in initiatives to improve practices of your discipline or within the wider business.
• Onboarding or mentoring of your squad to higher performance and people development or progression.
• You adopt a commercial mindset that leads to new opportunities for business growth or operational improvements.
• You contribute to the growth and development of other squad members, through championing, mentoring and providing constructive, candid feedback.
• You give expert and strategic feedback on projects relevant to your discipline/domain which leads to better outcomes.
• You consistently meet your personal targets, where relevant to your role
• You support our inclusive environment and ESG commitments.
• Embodies Manifestos values, championing purpose-driven work and fostering a positive team culture

About Usmanifesto

We are the digital experience agency for changemakers. We are committed to delivering purposeful and positive impact for people, planet and society, in restless pursuit of a better world.

We take pride in creating award-winning digital experiences, products and services that are measurably ethical, inclusive, accessible, sustainable and joyful.

Our changemaker clients include UNICEF UK, Breast Cancer Now, The Trussell Trust, Woodgreen, The Royal Academy of Arts, Zoological Society London, Historic Environment Scotland and Fauna & Flora.

Part of the TPXimpact group - a Certified B Corporation, we are a team of 130 digital product leaders, creative designers, user experience designers, engagement specialists, software engineers and experience strategists.

TPXimpact

TPXimpact is a digital transformation company, and Certified B Corporation, on a mission to build a future where people, places and the planet are supported to thrive. Combining vast expertise in human-centred design, data, experience and technology, we help the public, private and third sectors with their digital transformation journey, delivering high quality solutions that improve services, experiences and outcomes. Were passionate people who work in close collaboration with our clients to create sustainable solutions ready for an ever-evolving world.

We are committed to having a positive impact on the clients and the communities we serve. We actively encourage applications from all genders, ethnicities, disabled people, members of the LGBTQIA+ community, and those from lower socio-economic backgrounds.

Dont meet 100% of the criteria? We still want to hear from you. Please let us know if you require any adjustments during the recruitment process.

We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

As a"Lead Content Designer"in our Digital Customer Experience team, you’ll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You’ll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards.

What you’ll do

• Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale.
• Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes.
• Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence.
• Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery.
• Translate insight into action, using research, analytics, and performance data to drive continuous improvement.
• Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions.
• Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints.
• Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice.
• Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success.

What you’ll bring

• Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact.
• Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale.
• Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity.
• Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components.
• Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension.
• Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions.
• Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale.
• Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset.

Portfolio:
Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas:

• People - Helping develop high-performing teams.
• Process - Applying scalable UCD methods that drive measurable outcomes.
• Position - Influencing strategy and embedding design across an organisation.
• Product - Producing provable world-class app-first digital experiences (Outcomes & Impact)

Team overview

Sitting within the"Customer Experience Centre of Excellence, you’ll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we’re driven by one purpose. To create better experiences for our customers.

The rewards

There’s one thing people can’t stop talking about when it comes to : the perks . Here’s a taster:

• Sky Q, for the TV you love all in one place

• The magic of Sky Glass at an exclusive rate

• A generous pension package

• Private healthcare

• Discounted mobile and broadband

• A wide range of Sky VIP rewards and experiences

Inclusion & how you’ll work

We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process.

Your office space:

Osterley:

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

OR

Leeds:
Our spacious tech hub is under a mile away from Leeds train station. There’s plenty of parking in the surrounding streets and at the nearby CitiPark.

You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.
We’d love to hear from you

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next.

But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet.

If you believe in better, we’ll back you all the way.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

As a"Lead Content Designer"in our Digital Customer Experience team, you’ll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You’ll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards.

What you’ll do

• Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale.
• Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes.
• Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence.
• Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery.
• Translate insight into action, using research, analytics, and performance data to drive continuous improvement.
• Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions.
• Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints.
• Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice.
• Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success.

What you’ll bring

• Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact.
• Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale.
• Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity.
• Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components.
• Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension.
• Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions.
• Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale.
• Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset.

Portfolio:
Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas:

• People - Helping develop high-performing teams.
• Process - Applying scalable UCD methods that drive measurable outcomes.
• Position - Influencing strategy and embedding design across an organisation.
• Product - Producing provable world-class app-first digital experiences (Outcomes & Impact)

Team overview

Sitting within the"Customer Experience Centre of Excellence, you’ll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we’re driven by one purpose. To create better experiences for our customers.

The rewards

There’s one thing people can’t stop talking about when it comes to : the perks . Here’s a taster:

• Sky Q, for the TV you love all in one place

• The magic of Sky Glass at an exclusive rate

• A generous pension package

• Private healthcare

• Discounted mobile and broadband

• A wide range of Sky VIP rewards and experiences

Inclusion & how you’ll work

We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process.

Your office space:

Osterley:

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

OR

Leeds:
Our spacious tech hub is under a mile away from Leeds train station. There’s plenty of parking in the surrounding streets and at the nearby CitiPark.

You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.
We’d love to hear from you

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next.

But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet.

If you believe in better, we’ll back you all the way.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

As a"Lead Content Designer"in our Digital Customer Experience team, you’ll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You’ll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards.

What you’ll do

• Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale.
• Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes.
• Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence.
• Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery.
• Translate insight into action, using research, analytics, and performance data to drive continuous improvement.
• Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions.
• Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints.
• Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice.
• Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success.

What you’ll bring

• Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact.
• Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale.
• Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity.
• Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components.
• Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension.
• Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions.
• Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale.
• Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset.

Portfolio:
Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas:

• People - Helping develop high-performing teams.
• Process - Applying scalable UCD methods that drive measurable outcomes.
• Position - Influencing strategy and embedding design across an organisation.
• Product - Producing provable world-class app-first digital experiences (Outcomes & Impact)

Team overview

Sitting within the"Customer Experience Centre of Excellence, you’ll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we’re driven by one purpose. To create better experiences for our customers.

The rewards

There’s one thing people can’t stop talking about when it comes to : the perks . Here’s a taster:

• Sky Q, for the TV you love all in one place

• The magic of Sky Glass at an exclusive rate

• A generous pension package

• Private healthcare

• Discounted mobile and broadband

• A wide range of Sky VIP rewards and experiences

Inclusion & how you’ll work

We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process.

Your office space:

Osterley:

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

OR

Leeds:
Our spacious tech hub is under a mile away from Leeds train station. There’s plenty of parking in the surrounding streets and at the nearby CitiPark.

You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.
We’d love to hear from you

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next.

But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet.

If you believe in better, we’ll back you all the way.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

As a"Lead Content Designer"in our Digital Customer Experience team, you’ll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You’ll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards.

What you’ll do

• Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale.
• Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes.
• Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence.
• Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery.
• Translate insight into action, using research, analytics, and performance data to drive continuous improvement.
• Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions.
• Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints.
• Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice.
• Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success.

What you’ll bring

• Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact.
• Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale.
• Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity.
• Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components.
• Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension.
• Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions.
• Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale.
• Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset.

Portfolio:
Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas:

• People - Helping develop high-performing teams.
• Process - Applying scalable UCD methods that drive measurable outcomes.
• Position - Influencing strategy and embedding design across an organisation.
• Product - Producing provable world-class app-first digital experiences (Outcomes & Impact)

Team overview

Sitting within the"Customer Experience Centre of Excellence, you’ll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we’re driven by one purpose. To create better experiences for our customers.

The rewards

There’s one thing people can’t stop talking about when it comes to : the perks . Here’s a taster:

• Sky Q, for the TV you love all in one place

• The magic of Sky Glass at an exclusive rate

• A generous pension package

• Private healthcare

• Discounted mobile and broadband

• A wide range of Sky VIP rewards and experiences

Inclusion & how you’ll work

We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process.

Your office space:

Osterley:

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

OR

Leeds:
Our spacious tech hub is under a mile away from Leeds train station. There’s plenty of parking in the surrounding streets and at the nearby CitiPark.

You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.
We’d love to hear from you

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next.

But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet.

If you believe in better, we’ll back you all the way.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

As a"Lead Content Designer"in our Digital Customer Experience team, you’ll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You’ll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards.

What you’ll do

• Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale.
• Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes.
• Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence.
• Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery.
• Translate insight into action, using research, analytics, and performance data to drive continuous improvement.
• Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions.
• Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints.
• Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice.
• Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success.

What you’ll bring

• Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact.
• Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale.
• Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity.
• Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components.
• Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension.
• Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions.
• Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale.
• Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset.

Portfolio:
Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas:

• People - Helping develop high-performing teams.
• Process - Applying scalable UCD methods that drive measurable outcomes.
• Position - Influencing strategy and embedding design across an organisation.
• Product - Producing provable world-class app-first digital experiences (Outcomes & Impact)

Team overview

Sitting within the"Customer Experience Centre of Excellence, you’ll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we’re driven by one purpose. To create better experiences for our customers.

The rewards

There’s one thing people can’t stop talking about when it comes to : the perks . Here’s a taster:

• Sky Q, for the TV you love all in one place

• The magic of Sky Glass at an exclusive rate

• A generous pension package

• Private healthcare

• Discounted mobile and broadband

• A wide range of Sky VIP rewards and experiences

Inclusion & how you’ll work

We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process.

Your office space:

Osterley:

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

OR

Leeds:
Our spacious tech hub is under a mile away from Leeds train station. There’s plenty of parking in the surrounding streets and at the nearby CitiPark.

You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.
We’d love to hear from you

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next.

But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet.

If you believe in better, we’ll back you all the way.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

An established digital consultancy is seeking an experienced Salesforce Developer to support the delivery of enterprise-scale Salesforce solutions for public sector clients. Youll join a highly skilled Salesforce delivery team working on complex, mission-critical programmes, building and extending Salesforce capabilities using modern development tools and best practices. The role offers a blend of hands-on development, solution design, and collaboration with technical and business stakeholders.

Whats on Offer

• 6-month contract (Inside IR35) with potential extension
• £660 per day
• Hybrid working London based
• Opportunity to work on high-impact public sector programmes
• Collaborative, Agile delivery environment
• Exposure to cutting-edge Salesforce Industry Cloud / Public Sector Solutions implementations

What You Need

• Strong Salesforce development background with 5+ years experience preferred

• Proven experience with Salesforce Industries / Public Sector Solutions and OmniStudio (essential)

• Hands-on expertise with:

  • OmniScripts
  • FlexCards
  • Data Mappers (formerly Data Raptors)
  • Omni Processes (formerly Integration Procedures)
  • Salesforce Flows (screen, triggered, API flows)

• Custom development skills in Apex and Lightning Web Components (LWC)

• Experience with JavaScript and Lightning Components

• Understanding of Salesforce security and sharing model

• Familiarity with CI/CD pipelines and Git-based version control

• Experience using Jira, Confluence, or similar tooling

• Integration experience desirable (e.g. MuleSoft, Apigee, Connected Apps)

• Strong analytical and problem-solving skills

• Comfortable working in Agile teams and collaborating across disciplines

• Automated testing experience (e.g. Provar, Selenium) desirable

• Ability to work with large, complex systems and enhance existing implementations

• Eligible for Security Clearance (SC) or willing to undergo clearance

If youre a Salesforce Developer with strong OmniStudio and Public Sector Solutions experience and are looking for your next contract opportunity, apply now for immediate consideration.

6-12 months
London - Remote
£600 per day inside IR35 - umbrella only

Overview
Our developers work within multidisciplinary Agile teams to deliver secure, robust, and user centred digital services. The role involves building high quality software, contributing to technical design, and continually improving codebases to meet service and safety requirements.

Soft Skills & Behaviours:
Clear and confident communicator, able to work with designers, product teams, testers, engineers, and external partners.

• Highly collaborative, supporting team success and contributing to shared goals.
• Positive, engaged, and proactive, bringing energy to team ceremonies and wider delivery activities.
• Comfortable with change, able to work through evolving requirements or priorities.
• Keen to learn and share knowledge, contributing to code reviews, pair programming, and community of practice activities.
• Experienced working within Agile delivery, contributing to stand-ups, planning, reviews, retrospectives, and show and tell sessions.
• Delivers with quality, making sensible trade-offs and managing technical debt thoughtfully.
• Stays informed about modern technologies and practices, promoting proportionate adoption of tools that add value.

Technical Skills & Responsibilities:
Intermediate to advanced practical experience with:

• React and TypeScript
• Python
• AWS services ie Athena/Glue, DynamoDB, ECS, S3, Lambda, SQS, Step Function, etc
• Automated testing frameworks for Python and JavaScript
• Terraform for infrastructure-as-code
• Agile delivery workflows

Tooling experience:

• Git
• Jira
• Confluence

Desirable (Nice to Have):

• Cypress
• GitHub Actions
• Splunk

Other Requirements:

• Eligible for BPSS and SC clearance, due to interaction with sensitive or protected systems.
• Previous NHS experience is desirable, including understanding of NHS digital services or national systems.
• Exposure to digital product development and live’service environments is advantageous.

8 months
London - hybrid 1-2 days onsite every 2 weeks
Inside IR35 - Umbrella only

Skills required:

• Intermediate to advanced practical experience with: React and TypeScript Python AWS services i.e. Athena/Glue, DynamoDB, ECS, S3, Lambda, SQS, Step Function, etc
• Automated testing frameworks for Python and JavaScript Terraform for infrastructure-as-code Agile delivery workflows
• Tooling experience: Git Jira Confluence

Desirable (Nice to Have):

• Cypress GitHub Actions Splunk

Soft Skills & Behaviours:

• Clear and confident communicator, able to work with designers, product teams, testers, engineers, and external partners.
• Highly collaborative, supporting team success and contributing to shared goals.
  Positive, engaged, and proactive, bringing energy to team ceremonies and wider delivery activities.
• Comfortable with change, able to work through evolving requirements or priorities.
• Keen to learn and share knowledge, contributing to code reviews, pair?programming, and community?of?practice activities.
• Experienced working within Agile delivery, contributing to stand-ups, planning, reviews, retrospectives, and show?and?tell sessions.
• Delivers with quality, making sensible trade-offs and managing technical debt thoughtfully.
• Stays informed about modern technologies and practices, promoting proportionate adoption of tools that add value.

Contract Inside IR35

Software Licensing Specialist Financial Services Client

The Opportunity

Our financial services client is seeking a Software Licensing Specialist to support the governance, processes and controls surrounding the consumption and contribution of Free and Open Source Software (FOSS). This role sits within an international team and involves close collaboration with Engineering, Tooling and Legal functions. It is well suited to candidates with strong expertise in open-source licensing, or those with a background in Software Asset Management (SAM) / IT Asset Management (ITAM) within a commercial environment.

The successful candidate will be a proactive self-starter, comfortable working independently and delivering to tight deadlines in a fast-paced environment.

Key Responsibilities

• Provide guidance to engineering teams on the implications of FOSS licensing for their applications.
• Analyse licence and copyright considerations for new open-source software requests.
• Use FOSS scanning and licensing tools to identify risks and coordinate remediation actions.
• Contribute to the continuous improvement of FOSS governance and control processes.
• Review and categorise open-source licences, including those not recognised by automation tools.
• Support training and awareness initiatives on licensing obligations.
• Guide and mentor FOSS licensing analysts within the team.
• Support the evaluation and development of licence assessment tooling.

Essential Experience

• Strong knowledge of open-source licences, obligations and risk implications.
• Experience analysing open-source components and their licensing models.
• Hands-on experience with at least one open-source scanning tool.
• Understanding of software licensing agreement terminology.
• Experience working with Legal teams to interpret licence agreements.
• Strong communication and stakeholder management skills.
• Familiarity with collaboration tools such as Confluence, JIRA and SharePoint.

Desirable

• Experience engaging with Legal and Engineering stakeholders.
• Knowledge of software development lifecycle and DevSecOps practices.
• Experience working in Agile environments.
• Exposure to tools such as Nexus IQ Server, FOSSology or similar.
• Legal or copyright training would be advantageous.

More details available on successful application.