Redditch- office based full time hours

£27,000-£35,000 depending on your skills, experience and qualifications

Are you passionate about engineering and love solving problems? Do you enjoy engaging with customers and helping them find the right technical solutions? If so, we’d love to hear from you.

We are a growing engineering SME based in Redditch and as we continue to expand, we’re looking for a motivated Internal Technical Sales executive to join our team and play a key role in supporting our customers and driving our business forward.

As our Internal Technical Sales Engineer, you’ll be the first point of contact for incoming sales enquiries, working closely with our engineering and production teams to provide tailored technical solutions. You’ll help interpret customer requirements, prepare quotes, and ensure excellent service throughout the sales process.

Internal Technical Sales Key Responsibilities

• Working alongside a strong internal team, and supporting an external field sales force you will be responding to customer enquiries, providing technical support and guidance including quotes and bids and tenders.

• Prepare accurate quotations and proposals based on technical specifications and drawings.

• Liaise with internal teams to ensure technical feasibility and timely delivery

• Build strong customer relationships and help identify new opportunities. They have a strong existing client base so you are looking at a 90/10 split between existing and new business.

• Maintain records in the CRM system and support general sales activities

The successful Internal Technical Sales will have the following skills and experience:-

• A passion for engineering - ideally with a background in mechanical or manufacturing engineering

• Excellent communication and problem-solving skills

• Previous experience in a technical sales or customer-facing engineering role (preferred, not essential)

• Organised, self-motivated, and able to work in a fast-paced SME environment

• Strong attention to detail and a commitment to delivering great service

• HNC/HND or degree in Engineering or a related field is desirable, but practical experience and enthusiasm count too!

In return you can expect to receive a basic salary depending on your previous experience and qualifications. Opportunities for personal and professional growth as well as bonus on new business you bring into the company. If you love all things engineering and are always asking yourself how does that work and why does that work, for instance you might work on cars or have a really practical problem solving attitude then we would love to her from you. Please send your updated CV to

Sales/Account Manager (Water Hygiene) *Redditch (Requires UK travel)* £Competitive£ + Car Allowance + Long-Term Career Prospects + Autonomy + Highly Successful National Company + Subsidised Medical Scheme + Training & Development Days + Discounted Private Health Care Scheme + Discounted Gym Membership + BUPA Health Assessments + Full-Time/Perm + 36 Days Holiday + Company BenefitsExcellent opportunity to join a nationwide leading FM business, in a Sales/Account Manager role, where you'll be a key driver in the sales and service delivery of water hygiene projects across numerous prestigious contracts. On offer is the chance to work for a large and successful national business, in a technically interesting role with lots of challenge and autonomy, where you'll be a key decision maker with the overall delivery of sales and service of water hygiene accounts. With over 20 locations across the UK, this well-established business have amassed a successful reputation for delivering excellence within building management, FM and civil engineering and are currently seeking an autonomous Sales/Account Manager, experienced in Water Hygiene sector. In this role, you'll be overseeing the delivery of service across client contracts within the Water Hygiene discipline. This will involve upselling services, developing a new business pipeline and the operations deliver of existing contracts, including supporting staff. This role is based out of their Redditch offices, with frequent UK travel expected. This is a great chance to step into an autonomous position working for a leading FM business, where you'll be a key driver in the service delivery and sales of their Water Hygiene contracts. THE ROLE: Overseeing delivery of services across Water Hygiene contracts Upselling additional services (maintenance, surveying, monitoring etc.) Developing new business pipeline Management of staff including Supervisors, Technicians, Engineers Based in Redditch offices with UK travel required THE PERSON: Previous experience in a Sales/Account Management role Experience working in Water Hygiene/Commercial Plumbing sector Legionella accreditation Full UK drivers license Reference Number - BBBH272505Redditch, Worcester, Coventry, Solihull, Birmingham, Kidderminster, Stratford, Evesham, West Midlands. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Bromsgrove- full time office based no hybrid working
£28,000 per annum

Are you a relationship-focused Account Manager who thrives on delivering exceptional service and growing existing client partnerships? We’re recruiting for an exciting opportunity to join a dynamic and growing business, where you’ll play a key role in managing and developing established B2B accounts.

As a Customer Account Manager, you’ll be responsible for nurturing and expanding relationships within an existing customer base. Acting as the main point of contact, you’ll ensure clients receive a seamless, high-quality experience while identifying opportunities to strengthen and grow each account.

Customer Account Manager Key Responsibilities
Account Management & Client Relationships

• Manage and develop a portfolio of existing B2B accounts
• Build strong, long-term relationships with key decision-makers
• Act as the primary point of contact for all client needs and queries
• Conduct regular account reviews to ensure satisfaction and identify growth opportunities

Customer Experience & Operations

• Oversee the full customer journey, ensuring a smooth and efficient experience
• Ensure accurate and timely handling of orders, returns, and queries
• Work closely with internal teams to ensure client expectations are met
• Monitor service levels and continuously look for ways to enhance the customer experience
• Respond promptly to customer enquiries via email and internal systems
• Maintain clear and consistent communication with both clients and internal stakeholders
• Collaborate with cross-functional teams to deliver the best possible outcomes for customers

The successful Customer Account Manager will have the

• At least 3 years’ experience in customer services, account management or a similar client-facing role
• Strong relationship-building and communication skills
• A proactive, solutions-focused approach
• Ability to manage multiple accounts and priorities effectively
• Comfortable working collaboratively across different teams

Why Apply?

• Opportunity to focus on building and growing existing client relationships
• Join a supportive and collaborative team environment
• Play a key role in delivering an outstanding customer experience

If you’re passionate about client relationships and delivering value to existing customers, this could be the perfect next step in your career. There is no cold calling its all existing customers so no commission on this role but if you are a relationship builder this role will be just for you. Please click APPLY with your updated CV and I will be in touch soon.

Job Title: Sales Engineer - Water Mist

Location: Birmingham

Summary of Role

You will take the lead in managing the sales and proposal process for new water mistproject enquiries allocated to you. You will assess project requirements, prepare accurate cost estimates, and collaborate with internal team members to deliver comprehensive proposals. You will have a strong understanding of sprinkler/water mist systems, coupled with excellent analytical skills and the ability to communicate effectively with clients and stakeholders.

What you will be doing

• Review and respond to enquiries sent allocated to you including updating our CRM system,
• Review and develop technical specifications and begin developing the proposal based on customer deadlines.
• Review customer specifications, drawings, bills of quantities and other project documentation to produce an accurate quotation.
• Liaise with the design engineers, project management team and leadership to gain technical input into the quotation.
• Analyse level of risk associated with financial, technical elements of the project.
• Produce and submit quotations to customers/clients.
• Progress submitted quotations to obtain client feedback & prepare win/loss KPIs and lessons learnt.
• Professionally interact with our customers either through email, telephone or site visits to further client satisfaction & increase sales opportunities.

What we will need from you

• Proven technical experience in sprinkler/water mist system design with a good understanding of reading construction drawings and understanding technical specifications (essential).
• Experience of developing technical quotations/bids (essential).
• Understanding of construction programs/building regulations/industry standards/legislation (essential).
• Creative in approach with the ability to maintain and develop positive customer relationships (essential).
• Strong commercial awareness with demonstrable numerical skills (essential).
• Ideally will have performed a similar sales/estimating role within the fire protection industry (essential).
• Strong organisational skills with ability to meet deadlines and changing priorities (essential).
• Can demonstrate exceptional attention to detail and efficiency (essential).
• Proven IT skills with experience of MS office packages (essential) and ideally the ability to use Autocad or Autocad view products.
• Ability to work independently and autonomously as well as an effective team player in a close knit and highly successful team (essential).
• Friendly and outgoing personality with the natural ability to engage with customers/clients representing Hall & Kay professionally and positively (essential).
• Ability to present proposals to clients face to face or remote (essential).
• Experience in dealing with end users, insurers and Main Contractors (essential).

What you can expect in return

• Competitive & negotiable salary
• 25 days holiday plus bank holidays
• Contributory company pension scheme
• Life Assurance
• Company Car /Car allowance
• Company Funded Health Cash Plan
• Bonus - You will be entitled to join the sales incentive plan
• 36.5 hours per week (Monday to Thursday 8.45 16.40, Friday 8.45 4pm)

Please note: You may be required to undertake a DBS check as part of your job role at Hall & Kay.

Additional Company information

At Hall & Kay, we deliver complex fire protection and security solutions to protect what matters most to our clients. As technical experts our focus is on the lifetime value of a project. Meaning we can design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems. With 140+ year trading experience and a strong project delivery culture, we are proud to have built lasting relationships.

What sets us apart? Our culture. What we call theHall & Kayway.its a people thing. Put simply, we know we can achieve more when we work as a team with clients, with the communities we serve and in our own business. Our people create safety every single day, using their skills and experience to adapt to changing situations and rise to the challenges presented to them. Its our people that make us trusted to deliver.