Hays Talent Solutions
Technician 3
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Hays Talent Solutions
Technician 3
£20 - £26
Plymouth
In office
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Description

Join a leading independent technology and services provider as a technician 3.

Job Overview:
We are seeking SC-cleared Deployment Engineers to support the Project Manager on-site as part of project, a large-scale Windows 11 laptop refresh programme. The role will involve deploying new devices, providing hands-on desk side support, and assisting end users with any post-deployment issues to ensure a smooth transition with minimal disruption.
Location: HMNB Devonport - Plymouth
Daily Rate: £19.85/hr PAYE, £25.75/hr UMB
Contract Length: 08th June 2026 till 01st July 2026
Key Responsibilities:

  • Deploy and configure Windows 11 laptops in line with project build standards
  • Perform device setup, imaging, application installation, and user handover
  • Provide on-site desk side support to end users during and after deployment

Troubleshoot and resolve issues related to:

  • Windows 11 OS
  • User profiles and access
  • Connectivity, peripherals, and applications
  • Work closely with the Project Manager to meet rollout schedules and priorities.
  • Escalate complex issues to relevant support teams where required
  • Accurately record deployments, issues, and resolutions
  • Ensure devices meet security, compliance, and asset management requirements

Key Requirements:

  • Proven experience in Windows laptop deployments or refresh projects
  • Strong working knowledge of:
  • Windows 10/11
  • Desk side/End User Support
  • Device configuration and troubleshooting
  • Experience supporting users in busy on-site environments
  • Ability to communicate clearly with non-technical users
  • Comfortable following structured rollout processes and procedures

Additional Information:

  • Active SC Clearance (must be current)
  • Willingness to work on-site throughout the deployment
  • Strong customer service and professional approach

How to Apply: If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.

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Hays Talent Solutions
Technician 3£20 - £26
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