Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

At Warner Bros. Discovery, we believe in the magic of storytelling. From wizards and dragons to the wonders of our planet, our vast portfolio of iconic content is brought to life by passionate storytellers, innovative creators, and visionary dreamers. Here, you’ll find a community that supports, celebrates, and empowers you to thrive.

Your New Role…
We’re thrilled to announce an exciting opportunity within our dynamic Technical Services team at the Warner Bros. Studio Tour - The Making Of Harry Potter (WBSTL). As a key member of our team, you’ll take on frontline Duty Technician responsibilities, ensuring our show systems, lighting, and sound deliver an unforgettable experience for our visitors.

This is a twelve-month fixed-term contract position.

Your Role Accountabilities…

• Setup, operate, maintain, troubleshoot, and control cutting-edge show technology, including lighting, sound, video, and integrated systems to ensure a seamless visitor experience.
• Deliver all technical and exhibition-related maintenance within agreed schedules and standards.
• Assist with live event delivery as needed.
• Prioritize public and staff safety at all times.
• Monitor and protect assets and equipment to maintain quality and reliability.
• Adhere to internal health and safety regulations and best practices.
• Maintain open communication across departments, including Visitor Experience and Studio Facilities.
• Collaborate on themed feature development, installation, and maintenance projects as directed by the Technical Services Management team.
• Contribute to the daily operations of WBSTL, covering weekends, evenings, and school holidays on a shift pattern.

Qualifications & Experiences…

• A proven track record in a similar maintenance role, ideally within the entertainment or visitor attraction industry.
• Knowledge of live event production and relevant audio-visual skills.
• Experience with installed audio-visual show systems, including fault finding and troubleshooting.
• Basic carpentry and maintenance skills, along with a solid understanding of workshop environments.
• Experience in an operational, customer-facing environment with significant public interaction.
• Strong IT skills, particularly with Microsoft Office and related software.
• Basic knowledge of IT switch networks and IP-based control systems.

Working Pattern
This is a full-time position, averaging 40 hours per week. The role operates on a flexible rota, including a mix of early, mid, and late shifts, ranging from 6:30 AM to 10:45 PM. You will be required to work every other weekend as part of your regular schedule.

Onsite Working
This role is advertised as onsite, meaning all working hours will be carried out at the workplace. WBD reserves the right to adjust this working agreement as necessary, with reasonable notice.

How We Get Things Done…

At WBD, our guiding principles are the core values that shape our operations. We encourage you to explore these values and see how they resonate with you. We look forward to discussing them during your interview!

Championing Inclusion at WBD

Warner Bros. Discovery is committed to building a diverse workforce that reflects a wide array of perspectives and experiences. As an equal opportunity employer, we consider qualified candidates based on merit, regardless of gender, ethnicity, age, sexual orientation, religion, marital status, disability, or any other protected category.

If you’re a qualified candidate with a disability and require adjustments during the application process, please refer to our accessibility page for guidance on submitting your request.