Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

At Warner Bros. Discovery, we’re not just about wizards, dragons, and superheroes. We’re a vibrant community of storytellers , creators , and dreamers who bring iconic content and beloved brands to life. Here, you’ll find career-defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best self. Join us, and thrive in an environment where you are supported and celebrated!

Your New Role…
We’re excited to announce an opening in our dynamic Technical Services team at the Warner Bros. Studio Tour - The Making Of Harry Potter (WBSTL). This is a fantastic opportunity for a passionate individual to take on frontline Duty Technician responsibilities, ensuring our visitors have an unforgettable experience.

This is a twelve-month fixed-term contract position.

Your Role Accountabilities…

• Setup, operate, maintain, troubleshoot, and control cutting-edge show technology, including lighting, sound, video, and integrated systems to deliver a seamless visitor experience.
• Ensure all technical and exhibition-related maintenance is completed on schedule and meets our high standards.
• Assist with live events as needed, showcasing your technical expertise.
• Prioritize public and staff safety at all times.
• Monitor and protect assets and equipment to maintain quality and reliability.
• Adhere to internal health and safety regulations and best practices.
• Maintain open communication across departments, including Visitor Experience and Studio Facilities.
• Collaborate with the Technical Services Management team on themed feature development and maintenance projects.
• Contribute to the daily operations of WBSTL, covering weekends, evenings, and school holidays on a shift pattern.

Qualifications & Experiences…

• A proven track record in a similar maintenance role, ideally within the entertainment or visitor attraction industry.
• Knowledge of live event production and relevant audio-visual skills.
• Experience with installed audio-visual show systems, including fault finding and troubleshooting.
• Basic carpentry and maintenance skills, along with a solid understanding of workshop environments.
• Experience in an operational, customer-facing environment with significant public interaction.
• Strong IT skills, particularly with Microsoft Office and related software.
• Basic knowledge of IT switch networks and IP-based control systems.

Working Pattern
This is a full-time position, averaging 40 hours per week. The role operates on a flexible rota, including a mix of early, mid, and late shifts, ranging from 6:30 AM to 10:45 PM. You will be required to work every other weekend as part of your regular schedule.

Onsite Working
This role is advertised as onsite, meaning all working hours will be carried out at the workplace. Please note that WBD reserves the right to adjust this working agreement as necessary for business needs, with reasonable notice.

How We Get Things Done…

At WBD, our guiding principles are the core values that shape our operations. We encourage you to explore these values and see how they resonate with you. We look forward to discussing them during your interview!

Championing Inclusion at WBD

Warner Bros. Discovery is committed to building a diverse workforce that reflects a wide array of perspectives and experiences. As an equal opportunity employer, we consider qualified candidates based on merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion, marital status, disability, or any other protected category.

If you’re a qualified candidate with a disability and require adjustments during the application process, please visit our accessibility page for guidance on submitting your request.