NG Bailey
Technical Services Manager
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NG Bailey
Technical Services Manager
£65,000 - £70,000
London
In office
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Description

Location: Wembley, London
Contract: Permanent
Salary: £65,000 - £70,000 (dependant on experience) + travel Allowance + Flexible Benefits

Summary

We have an exciting opportunity for a Technical Services Manager to take full ownership of technical service delivery at one of the UK’s most iconic venues.

This is a high-profile, client-facing role where you’ll lead from the front, ensuring the highest standards of engineering excellence, compliance, and customer experience across a complex, live environment.

You’ll play a key role in driving performance, developing your team, and identifying innovative solutions that enhance service delivery and support the long-term success of the contract. With major events forming part of the environment, this role offers a unique opportunity to operate at the heart of a world-class venue.

Some of the key deliverables in this role will include:

  • Leading the on-site engineering team to deliver exceptional technical service standards across all M&E systems
  • Monitoring performance, driving continuous improvement, and taking corrective action where required
  • Acting as the technical authority on site, providing guidance, support, and solutions to complex issues
  • Identifying and delivering additional works opportunities, including producing quotations and proposals
  • Driving energy efficiency and sustainability initiatives across the contract
  • Ensuring full compliance with statutory regulations, company policies, and safe systems of work
  • Supporting the planning and delivery of major stadium events, ensuring maximum system uptime
  • Developing team capability through coaching, training plans, and strong leadership
  • Building strong client relationships and acting as a trusted advisor on technical matters

What we’re looking for:

This is a fantastic opportunity for an experienced and inspiring technical leader who thrives in a high-profile, fast-paced environment.

We’re looking for someone who:

  • Has a strong background in managing M&E services within a critical or complex environment
  • Demonstrates proven leadership, with the ability to motivate, develop, and performance manage engineering teams
  • Is technically strong across electrical and/or mechanical building services systems
  • Has a strong understanding of compliance, statutory regulations, and safe systems of work (PTW, RAMS, SOPs, EOPs)
  • Is confident in client engagement and able to build long-term, trusted relationships
  • Has experience identifying and delivering additional works and value-add opportunities
  • Remains calm and effective under pressure, particularly in live or event-driven environments
  • Holds relevant technical qualifications (essential)

Benefits:

We’re always evolving our benefits to ensure we attract and retain great people. Some of what you can expect includes:

  • Travel Allowance
  • 25 Days Holiday + Bank Holidays (with Buy/Sell option)
  • Pension with up to 8% employer contribution
  • Private Medical Insurance
  • Life Assurance
  • Personal Wellbeing and Volunteer Days
  • Employee Assistance Programme (24/7 support, counselling, legal advice)
  • Flexible benefits including Dental Insurance, Gym Membership, Travel Insurance, and Cycle to Work scheme
  • Salary sacrifice car scheme (Hybrid/Electric Vehicle)
NG Bailey
Technical Services Manager£65,000 - £70,000
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