Applications Support Analyst

Belfast

Summary of the Role

We are currently recruiting for an Applications Support Analyst to join a leading organisation’s Business Solutions team on a temporary 6+ month contract (with strong potential for extension or progression to a permanent role).

This Applications Support Analyst role is ideally suited to someone with strong business process knowledge, a good understanding of SAP or similar systems, and a keen interest in problem-solving. A technical IT background is not essential - this position is perfect for someone who understands how business operations function and can confidently work with data and systems.

Key Responsibilities

• Provide first-line applications support to the business, including investigation and resolution of system issues
• Manage system administration tasks including user access, security, and ongoing maintenance
• Analyse data to ensure accuracy, identify trends, and highlight risks or opportunities
• Collaborate with development teams and third-party providers to support enhancements and issue resolution
• Oversee data management processes, ensuring data integrity and governance of key master data
• Support technical operations such as batch jobs, interfaces, and EDI monitoring
• Maintain and update helpdesk records and process documentation knowledge bases
• Assist in the development of training materials and deliver end-user training where required
• Lead problem resolution activities, working across teams to deliver continuous improvement

Criteria

• Experience using SAP or similar ERP systems (end-user or super-user level)
• Confident working with and interpreting data with high attention to detail
• Excellent organisational skills with the ability to manage workload effectively
• Strong communication skills and ability to engage with stakeholders at all levels
• Ability to learn new systems and processes quickly

To Move Forward

If you are interested in this Applications Support Analyst opportunity, apply now or get in touch with VANRATH for a confidential chat. This is a temporary role for 6+ months with the potential for extension or a move to a permanent position.

Skills:
SAP Knowledge Data Analysis System Administration ERP Experience Process Understanding Issue Resolution