Call Centre Sales Advisor Location:

West London Job Type: Full Time | Permanent | Site-Based Hours: 40 hours per week (rota-based shifts) Salary: £25,500 per annum + uncapped commission + competitive benefits Team: Join a friendly, high-performing team of 6 Organisation: Leading storage solutions provider experiencing exciting growth

We’re looking for a confident, customer-focused Call Centre Sales Advisor to join a busy and supportive team in West London. This is a great opportunity to be part of a growing high-performing of team of 6 call centre agents. You’ll handle a mix of inbound and outbound calls, support customers with their storage needs, and play a key role in driving sales performance, all while delivering an excellent customer experience. Working on a rota basis within a close-knit team of six, you’ll be joining a company that values energy, attitude, and results, and offers real opportunity to grow alongside its expansion. Overview

Managing inbound and outbound sales calls with confidence and professionalism Supporting customers via phone and email, ensuring a smooth and positive experience Building and retaining strong relationships with new and existing clients Understanding customer needs and recommending the right storage solutions Creating tailored quotations and confidently upselling additional services where appropriate Processing deposits and accurately recording customer information on the CRM system Following up on enquiries to maximise conversion opportunities Supporting reporting and performance tracking within the team Handling customer concerns professionally and escalating where needed Ensuring compliance with company policies, including Health & Safety standards Contributing to a positive, team-focused working environmentFor this role you will need :-

At least 2 years’ experience in a Call Centre or Contact Centre environment A natural communicator with strong verbal and written skills Someone who enjoys speaking with customers and building relationships Confident handling queries, objections, and complaints Comfortable using Microsoft Office and CRM systems Highly organised with strong attention to detail Able to multitask and stay calm under pressure A genuine team player who thrives in a supportive, small-team environment A positive, “can do” attitude every day Enjoys working towards targets and seeing results To be motivated by performance and uncapped earning potential Take pride in delivering great customer experienceThis is your chance to join a business that is expanding, evolving, and investing in its people. You’ll be part of a supportive team where your contribution genuinely makes a difference, with the opportunity to earn more through uncapped commission. Interviews to take place immediately with a view to a start thereafter