A fantastic opportunity has arisen to join a growing, forward-thinking coffee technology business as a Coffee Field Service Engineer , supporting premium clients across West London and the surrounding counties; this field-based role is perfect for someone who loves great coffee as much as they enjoy solving technical challenges, offering up to £42k, Monday-Friday schedule without a weekend rota, 26 days annual leave plus bank holidays, a Tesla company vehicle, Door to Door pay, and the chance to work with innovative, design-led coffee systems; you’ll be responsible for repairs, installations, maintenance, customer training, documentation, and delivering exceptional service while representing a modern, dynamic business that prides itself on quality, innovation, and a supportive team culture.
Key responsibilities of Coffee Field Service Engineer
- Diagnose and repair a range of premium coffee systems, delivering expert fault-finding, maintenance, and on-site repairs to minimise downtime and keep customers delighted.
- Carry out precise installations and thorough site surveys, ensuring every setup is completed to the highest standard.
- Manage filter changes efficiently, keeping machines performing at their best and preventing avoidable issues.
- Quality Assurance: Ensure all work meets equipment specifications and supports consistent coffee quality - aiming for first-time fixes wherever possible.
- Customer Communication: Keep customers informed throughout the service process and collaborate closely with your line manager for daily updates.
Requirements of a Coffee Field Service Engineer
- A minimum of two years’ hands-on experience working with bean-to-cup coffee machines, including installation, servicing, and maintenance.
- A solid electrical and mechanical skill set, with the ability to diagnose and resolve technical issues confidently.
- A full UK driving licence, essential for this field-based role.
Package for Coffee field Service Engineer
- Basic salary between £37,000 - £42,000 depending on experience.
- Monday to Friday schedule with no Weekend Rota
- Door to Door pay
- Company vehicle - Tesla with ability for personal use.
- 26 days annual leave + bank holidays, your birthday off, optional volunteering day,
- company bonus scheme,
- Pension contributions,
- Ongoing training and development to grow your technical expertise
This is your chance to work with premium clients, cutting-edge technology, and a supportive team that values your expertise and invests in your development. Apply today and become a key part of a company that’s shaping the future of coffee engineering across West London and beyond.