Location: Castle Donington
Salary: Up to £34,000 basic + achievable uncapped bonus (OTE £45,000)
Job Type: Full-time, Permanent About the Role At Buy It Direct, we are seeking a professional, customer-focused Gas Registered Installer to join our ‘Driven’ installation team based out of Castle Donington. You will be responsible for delivering, installing, and testing domestic appliances (including gas appliances), HVAC products, and furniture in customers’ homes across the Midlands and Northern regions. This is a customer-facing role in which you will be the sole in-home representative of Buy It Direct, so delivering a high standard of service is essential. Key Responsibilities Check vehicle, load, and planned route before departure
Drive safely and efficiently (monitored via vehicle telematics)
Deliver, install, and test appliances in line with company workflows
Install gas appliances in compliance with Gas Safe regulations
Uninstall and remove old appliances, packaging, and returns
Ensure all tracking and job information is accurately captured
Provide excellent customer service and ensure customer satisfaction Performance Measures You will be measured against key service and operational criteria:
Successful delivery and installation
Time taken to complete deliveries and installs
Customer advocacy and satisfaction What We’re Looking For Gas Safe Registered (essential for installing gas appliances)
CKR1 (essential) HTR1 (ideal)
Previous experience installing white goods/kitchen appliances
Full UK Driving Licence (max 6 points, no serious offences)
Strong communication and customer service skills
Ability to work from plans and detailed instructions What We Offer Competitive salary with realistic uncapped bonus earning potential
Company van (not for personal use), fuel, and tools provided
Structured routes and consistent workload
Ongoing training and development
Stable, long-term opportunity with a growing business If you are a qualified, gas-registered white goods installer who takes pride in your work and delivering a great customer experience, we’d love to hear from you. You may have experience of the following: Gas Engineer, Gas Installer, Domestic Gas Engineer, White Goods Installer, Appliance Installation Engineer, Gas Safe Engineer, Service & Installation Engineer, HVAC Installer, or Multi‑Skilled Installation Engineer. REF-(Apply online only)