Our client is a well established and successful company. They are looking for an experienced Field Service Engineer to provide onsite customer support to their range of heavy plant machinery within the region, with a primary focus on keeping the machinery in peak operating condition through scheduled maintenance, repairs and inspections. PLEASE ONLY APPLY IF YOU MEET THE FOLLOWING CRITERIA: \* You have experience of servicing a wide range of heavy tracked plant machines \* Solid mechanical aptitude \* The ability to investigate & diagnose technical problems, which involve climbing on top & underneath the heavy plant machinery \* You are comfortable with heavy lifting \* Ability to work effectively on you own \* Proficiency with MS Office \* Interpersonal relationships / Customer awareness / Commercial awareness \* Ability to work without supervision Salary and other benefits: \* Company Van is provided \* Salary: £15.00 - £19.00 per hour + Overtime, paid at time and a half + Many benefits. \* Salary is paid door to door is paid under certain circumstances. \* Positive Feedback incentive, 5 pieces of positive feedback will give you a £25.00 Amazon voucher. \* Employees employee – Yearly nominations with £1000 for the winner, £500 for second, £250 for third. \* Hours of work: 40 hours a week Key Responsibilities: \* Investigate, diagnose and resolve customer reports of technical problems with equipment \* Service a wide variety of machines both on and off site \* Ability to work independently to troubleshoot and solve problems \* Complete job cards to a high standard promptly and within a given timeframe \* Complete paperwork and timesheets in a timely manner \* Request parts efficiently and effectively \* Good customer service skills \* Develop and maintain good working relationships with internal and external customers \* Supervise Apprentices, when required, to ensure that a high quality of work and safe working procedures are maintained \* Ensure compliance with relevant procedures when repairing and inspecting equipment \* Ensure work/personal equipment complies with all safety standards \* Present a professional image at all times \* Take responsibility for health and safety of self, colleagues and customers in line with the Company Health and Safety Policy \* All Engineers must ensure that their own tools and equipment are safe and legal to use. This role would suit someone with previous experience in a similar role, such as a Hydraulics Engineer / Field Service Technician / Forklift Truck Technician / FLT Engineer / HGV Technician / HGV Engineer / HGV Mechanic / Mechanical Fitter / Plant Fitter / Plant Mechanic / Field Service Technician / JCB Engineer / JCB Technician / JCB Mechanic / External Service Engineer / Mobile Service Technician / Plant Fitter / Mechanical Fitter / Plant Maintenance Engineer / etc