Territory: South UK with a focus on London, M25 & M4 Corridors. Flexibility is needed to travel to customers further afield in Cardiff, Bristol, Norwich & Portsmouth areas Remote based and ideally living in London or within an hour Do you want to work for a global market leading manufacturer and provider of innovative clinical diagnostic equipment designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges? Are you a Field Service Engineer right now with experience installing, servicing & repairing Immunoassay instruments or similar complex clinical diagnostic equipment in hospital environments? If you said yes to the above and are passionate about supporting healthcare and live in the London/Home Counties/M4 Corridor area, then continue reading and apply today! The role of Field Service Engineer – Clinical Diagnostics: - \* Carry out installation, maintenance, and repair of our clients current and future Life Science/Diagnostics instrument portfolio, with an initial focus on Reproductive Health Screening \* Organise routine maintenance allocated on a monthly basis \* Ensure that all documentation, Service Data Bulletins and manuals are of the correct revision to undertake service on specific instrument types \* Adopt personal working practices to meet or exceed customer expectations \* Maintain an ethos of working practices that boost personal and team KPIs \* Manage personal service spares issued and inventory records to the highest standard \* Ensure all anomalies are quickly and effectively reported and resolved \* Ensure all tools and test equipment are adequate to perform the service required, and that all test equipment issued is calibrated at the times specified \* Complete all Work Orders and associated documentation within a day of completion \* Ensure all E Learning, Expense Claims and Vehicle related forms are retuned on time \* Perform specific and agreed tasks as defined through the Goal statements, already embedded in the Company Culture The requirements of the Field Service Engineer – Clinical Diagnostics: - \* 2+ years of experience as a Field Service Engineer with experience installing, servicing & repairing Immunoassay diagnostic instruments in hospitals (Ideally in Pathology/Biochemistry departments) \* Related clinical diagnostic instrument servicing experience will be fully considered \* You will have either an Electronics or Biomedical Engineering background by qualification such as a HND, HNC, BEng or equivalent \* Ability to communicate in a professional manner with customers on all levels, providing service information, technical data and general help as necessary \* Strong customer service ethic \* Prepared to travel (average 2 – 3 nights away per week but it could be more as required) \* Full UK/EU driving license and full right to work in the UK without needing Visa sponsorship and no travel restrictions Salary & Benefits: \* Negotiable & Attractive Base Salary DOE \* Fully Expensed Company Car (Estate Size) \* Bonus (Circa 10-12% of Salary Per Annum) \* Fuel Card \* Fully Expensed Private Healthcare (Subsidised for Family) \* Life Insurance \* Travel Insurance \* £30 Overnight Allowance \* Company Credit Card \* 25 Days Holidays + 8 Bank Holidays \* Laptop & Phone To be considered for this role you must have full right to work in the UK without requiring Visa sponsorship & be able to travel internationally without any restrictions