You will be a hands-on field engineer responsible for the planned preventative maintenance (PPM), reactive fault response, and small works installation across a portfolio of commercial clients in and around Bristol. Working across fire alarm and security systems.

Service & Maintenance

• Carry out planned preventative maintenance (PPM) on fire alarm systems (conventional and addressable), intruder alarms, CCTV, and access control systems

• Diagnose and resolve faults efficiently, ensuring systems are returned to full working order with minimal disruption to the client

• Complete accurate service records and maintenance reports on a PDA or job management system

• Ensure all work is carried out in accordance with relevant British Standards (BS 5839, BS EN 50131, BS 7671)

• Reactive Works

• Respond promptly to reactive call-outs within agreed SLA timescales

• Liaise professionally with clients on-site, providing clear communication around fault findings and remedial actions

• Escalate complex technical issues appropriately and follow through to resolution

Small Works & Installations

• Carry out small works installations including additions and alterations to existing fire and security systems
• Install new devices, panels, and ancillary equipment as required on minor projects
• Ensure all installations meet current standards and are handed over to the client with appropriate documentation

Compliance & Administration

• Maintain accurate site logs, risk assessments, and method statements
• Ensure all works are completed safely and in line with company health & safety policies
• Raise quotes for additional works identified during site visits
• Participate in an out-of-hours on-call rota as required

Package

• £35,000 £45,000 salary depending on experience
• Company van and fuel card
• Mobile phone and tools provided
• 28 days holiday including bank holidays
• Pension scheme
• Ongoing manufacturer and industry training
• Clear progression pathways within a growing national business
• Supportive team culture with a 24-hour helpdesk to back you up in the field