2nd Line Engineer - Gloucester £30,000 - £35,000 A rapidly expanding Managed Service Provider based in Gloucester is looking for a skilled 2nd Line Engineer to strengthen its technical service desk team. This is a hands‑on role offering exposure to a wide range of technologies, alongside opportunities to work on live infrastructure projects in a fast‑paced MSP environment. This role is ideal for someone who enjoys technical problem‑solving, varied client work, and developing their skill set within a supportive and forward‑thinking company. What’s in it for you? Holiday allowance
Company pension
Profit share scheme
Microsoft training courses & certifications
Clear opportunities for career progressionThe role: Providing 2nd line support within a busy IT service desk
O365 administration and user support
Troubleshooting Outlook and email issues
DNS and DHCP support
Routers, switches, and wireless networking
Supporting SharePoint, Azure, Teams, and Intune
Diagnosing and resolving escalated technical issues
Working on live infrastructure, upgrade, and project workWhat we’re looking for: Proven 2nd line experience within an MSP or service desk environment
Strong Microsoft stack knowledge
Confident troubleshooting skills across hardware and software issues
Good communication skills and a proactive approach to problem‑solvingThis is an excellent opportunity to join a growing MSP that genuinely invests in its engineers. If you are interested in this position please click ‘apply’. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business