IT Technician - Secondary School
Location: Brentwood, Essex

About the Role

We are looking for a proactive and reliable IT Technician to support the day-to-day running of ICT systems in a busy secondary school in Brentwood. You will play a key role in ensuring that staff and students have access to reliable, secure, and effective technology to support teaching and learning.

Key Responsibilities

• Provide first-line technical support to staff and students
• Maintain and troubleshoot desktops, laptops, printers, and classroom AV equipment
• Support the school network, including Wi-Fi and internet connectivity
• Install and update software such as Microsoft Office and educational platforms like Google Classroom
• Manage user accounts, passwords, and access permissions
• Assist with the setup of IT equipment for lessons, events, and examinations
• Monitor and maintain system security, backups, and safeguarding filters
• Liaise with external IT support providers where necessary

The Ideal Candidate Will Have

• Experience in an IT support or technician role (education setting desirable)
• Good knowledge of Windows operating systems and basic networking
• Strong problem-solving skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to prioritise tasks and work under pressure

What We Offer

• A supportive and friendly school environment
• Opportunities for training and career development
• Pension scheme and staff wellbeing support
• The chance to contribute to a positive learning environment for young people