Welcome to Warner Bros. Discovery… the stuff dreams are made of!

Who We Are…

At Warner Bros. Discovery, we’re not just about wizards, dragons, and superheroes. We’re a vibrant community of storytellers, creators, and dreamers who bring iconic content and beloved brands to life. Here, you’ll find a world of career-defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best self. Join us, and thrive in an environment where you are supported and celebrated!

Our studios are among the premier motion picture and television production facilities globally. The magic happens in our Studio Operations group, which encompasses everything from soundstage rentals to culinary experiences. Whether it’s hosting unforgettable studio tours or creating optimal workspaces, our teams lay the foundation for memorable experiences.

Your New Role…

We’re thrilled to announce an exciting opportunity for a Team Leader to join our Technical Services team at the Warner Bros. Studio Tour London - The Making Of Harry Potter (WBSTL). In this role, you’ll be at the heart of maintaining all show-related aspects of the Studio Tour, ensuring that every visitor enjoys a safe and exceptional experience.

Your Role Accountabilities…

• Lead and manage the Technical Services Team, ensuring all show-related systems are maintained to the highest operational and presentation standards.
• Support the delivery, maintenance, and continuous improvement of all show systems.
• Provide senior technical support and guidance, ensuring best practices are followed in the maintenance and operation of Tour assets.
• Collaborate with filmmakers and creative stakeholders to embed knowledge of set build and maintenance into ongoing operations.
• Deputize for the management team as needed, ensuring continuity of technical leadership.
• Promote a strong health and safety culture within the Technical Services Team, ensuring compliance with relevant legislation.
• Champion show quality and guest experience by proactively identifying and resolving technical issues.

Qualifications & Experiences…

• Proven track record (4+ years) in a similar technical maintenance role within the entertainment, theatre, or live experience industry.
• Demonstrable expertise in show technical systems, including show control and networked lighting systems.
• Familiarity with electrical systems and wiring.
• Experience in an operational, customer-facing environment with significant public interaction.
• Experience in supporting team management and development is a plus.
• Up-to-date knowledge of relevant statutory and legislative regulations.
• Strong understanding of Health & Safety regulations and safe working practices.
• Proficient in Microsoft Office and strong IT skills.
• Excellent organizational and planning skills.
• Understanding of work order/facilities management systems.
• Training in temporary electrical systems (BS7909) and IOSH qualified.
• Engineering competency across electrical, mechanical, and pneumatic systems.
• IPAF 3a/3b and forklift certification.

Working Pattern
This is a full-time position, averaging 40 hours per week. The role involves a mix of early, mid, and late shifts, including weekends and overnight shifts for maintenance works.

How We Get Things Done…

At WBD, our guiding principles are the core values that shape our operations. We encourage you to explore these values and see how they resonate with you. We look forward to discussing them during your interview!

Championing Inclusion at WBD

Warner Bros. Discovery is committed to building a diverse workforce that reflects a wide array of perspectives and experiences. We are an equal opportunity employer, considering qualified candidates based on merit, regardless of any protected category.

If you’re a qualified candidate with a disability and require adjustments during the application process, we are here to support you.