Job DescriptionSplunk Developer Technical Lead (ITSI)Role SummaryWe are seeking an experienced Splunk Developer Technical Lead with strong hands on expertise in Splunk Enterprise, IT Service Intelligence (ITSI), and Observability. The role requires deep technical knowledge combined with design leadership, stakeholder engagement, and production responsibility across complex enterprise platforms.The candidate will lead Splunk solution design, mentor junior developers, and work closely with operations, SRE, and application teams to deliver scalable monitoring, service health, and analytics solutions.\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_Key ResponsibilitiesTechnical LeadershipAct as Technical Lead for Splunk implementations across monitoring, observability, and service intelligence use cases.Own end to end Splunk solution design including data onboarding, data models, dashboards, alerts, and ITSI objects.Review and govern Splunk development standards, SPL performance, and configuration best practices.Provide technical guidance, mentoring, and code reviews for Splunk developers and support teams.Splunk Core & ITSIDesign and implement Splunk ITSI components including:oServices & service hierarchiesoKPIs & thresholdsoGlass TablesoEpisode review and correlation search tuningBuild service centric monitoring aligned to business and application landscapes.Configure entity extraction, service templates, and adaptive thresholds.Data Onboarding & EngineeringLead onboarding of diverse data sources:oApplication logs, infrastructure metrics, APM data, cloud logs, and security eventsDesign and optimise:oIndexing strategyoSource types and field extractionsoData models and CIM complianceEnsure SPL queries and dashboards are performant and scalable.Dashboards, Alerts & AnalyticsDevelop advanced dashboards using:oSplunk Dashboard Studio / Classic dashboardsDesign meaningful alerts using:oCorrelation searchesoRisk based alerting principlesTranslate operational and business requirements into actionable insights.Observability & Production SupportIntegrate Splunk with enterprise observability tools (APM, infrastructure monitoring, cloud platforms).Support production incidents using Splunk, driving root cause analysis and post incident reviews.Improve alert quality by reducing noise and false positives.Stakeholder & Delivery EngagementCollaborate with:oSRE / Ops teamsoApplication & platform teamsoService Management & ITIL functionsTranslate monitoring requirements into scalable technical solutions.Participate in architecture discussions, audits, and compliance reviews.\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_Required Skills & ExperienceSplunk ExpertiseStrong hands on experience with Splunk EnterpriseProven experience with Splunk ITSI (mandatory):oKPI design and service modellingoGlass TablesoEpisode review & RCA workflowsTechnical SkillsExcellent command of SPL (Search Processing Language)Strong understanding of:oData models & CIMoIndex management and performance tuningExperience integrating Splunk with:oApplication, infrastructure, and cloud platformsHands on experience with alerting, correlation searches, and dashboards.Leadership & DesignExperience working as Technical Lead / Lead DeveloperAbility to own solution design and guide teams end to endStrong analytical and problem solving skills.Enterprise & Production ExperienceExperience working in large scale enterprise environments (Banking / Financial Services preferred)Exposure to incident management, operational resilience, and ITIL processesComfortable working in regulated and audit driven environments.\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_Good to HaveSplunk Observability (APM, Infrastructure Monitoring) exposureCI/CD integration for Splunk content (Git, Jenkins, DevOps pipelines)Cloud platforms (AWS / Azure / GCP) log and metric ingestionSplunk certifications (Power User, Admin, ITSI)Experience with automation and scripting (Python, Shell).\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_Soft SkillsStrong communication and stakeholder handling skillsAbility to explain complex technical concepts to non technical audiencesOwnership mindset and delivery focusMentoring and team building experience.\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_Role LevelSenior Developer / Technical Lead (L3/L4 equivalent)