Rate: £20.86 per hour (UMB), Inside IR35

Contract: 6-month initial contract
Location: Birmingham
Hays is proud to be partnering with a local council to create a brand-new Customer Master Data team. This is a rare chance to join at the very beginning-helping to shape processes, uplift data quality, and support efficient service delivery across both the council and its trust.
Why Join?
You’ll be part of a newly established team that plays a pivotal role in ensuring the accuracy, integrity, and compliance of customer data used across essential public services. Your contribution will help streamline operations, enhance decision-making, and support an improved customer experience across the organisation.
Key Responsibilities
As a member of the Customer Master Data Service, you will:

• Deliver accurate, high-quality customer data services for the council and trust.
• Carry out Accounts Receivable analysis and transactional activity.
• Support system testing activities for new platforms and processes.

About YouWe’re looking for individuals who can bring:

• Exceptional attention to detail and accuracy.
• Experience within Accounts Receivable (or wider Accounts functions).
• Confidence using business systems (Oracle experience is desirable).
• Strong communication skills with a customer-focused approach.
• The ability to work proactively in a fast-paced, transactional environment.

Apply Now
If you’re excited by the opportunity to join a newly formed team and play a key role in delivering high-quality customer master data services for a respected local authority, we’d love to hear from you. Please send your updated CV to apply. #