Role: SC Cleared IT Support / Desktop Engineer Location: Carterton (onsite)
Contract: ASAP - potential for long term extension The Role You’ll be supporting a secure IT environment, responsible for maintaining day-to-day IT services across a central hub and surrounding sites. Key responsibilities include: Managing and updating support tickets in line with SLAs
Handling hardware triage and break/fix for in-warranty devices
Managing IT stock and asset tracking (scan in/out, lifecycle)
Supporting device deployments and locker replenishment
Coordinating with vendors for parts and returns
Ensuring processes are followed within a secure, regulated environment What You’ll Need Active SC Clearance
Experience in desktop support / IT support / EUC
Hands-on hardware troubleshooting experience
Familiarity with ticketing tools (e.g. ServiceNow)
Strong attention to detail and ability to follow process Why Join? Long-term contract within a secure government environment
Great entry/continuation within defence IT (MOD exposure)
Stable, structured role with clear expectations
Opportunity to build experience in secure infrastructure environments