• Watford (On-site)
• Wintel/on-prem
• Up to £55,000
• To apply, email:

A secure government programme is seeking an experienced Infrastructure Engineer to support the deployment, integration, and ongoing management of critical IT infrastructure.

This is a hands-on role working across server, network, storage, and desktop environments, supporting a highly secure and fast-paced delivery environment.

Due to the nature of the work, active DV clearance is required to start.

Key Responsibilities

• Deploy and integrate hardware and software across infrastructure environments
• Test deliverables, document outcomes, and manage fault identification and resolution
• Administer, maintain, and enhance systems to improve performance and service quality
• Provide 2nd and 3rd line support, working within agreed SLAs
• Deliver tasks in line with project plans, timelines, and quality standards
• Maintain operational documentation, asset records, and system updates
• Provide regular progress updates to internal stakeholders

Key Skills & Experience

• Experience in infrastructure engineering within secure or specialist environments

• Background as an Infrastructure or Field Engineer across small to medium IT projects

• Strong hands-on experience with:

• Infrastructure administration

• Hardware deployment

• Fault diagnosis and resolution

Ability to work independently and manage workload within SLA-driven environmentsExperience working in customer-facing roles

Desirable Experience

• Knowledge of ITIL Service Management processes

• MCP certification (or equivalent)

• Understanding of secure data centre environments and UK Government standards

• Experience with:

• File and print clusters

• Thin client environments

• Messaging systems

Strong customer service and stakeholder management skillsExperience reporting across multiple levels and monitoring KPIs