This is an excellent opportunity for an IT Support Officer to provide technical assistance within the public sector’s technology department. The role is temporary and based in Brentwood, offering a chance to contribute to meaningful projects in a professional environment.

Client Details

Our client is a respected organisation within the public sector, known for its commitment to service and innovation. Operating as a medium-sized entity, they focus on leveraging technology to enhance community services and internal operations.

Description

• Provide first-line IT support to staff, resolving technical issues promptly and effectively.
• Install, configure, and maintain hardware, software, and peripheral devices.
• Monitor and manage IT systems to ensure smooth operation and minimal downtime.
• Assist in troubleshooting network connectivity and performance issues.
• Maintain accurate records of technical support requests and solutions provided.
• Collaborate with the technology department to implement system updates and upgrades.
• Ensure adherence to data protection and cybersecurity protocols.
• Provide training and guidance to staff on IT tools and systems as required.

Profile

A successful IT Support Officer should have:

• Proficiency in diagnosing and resolving IT hardware and software issues.
• Experience with network troubleshooting and basic system administration.
• Knowledge of current IT systems and tools relevant to the public sector.
• Strong organisational skills and attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.

Job Offer

• Competitive hourly pay ranging from £18.00 to £22.00.
• Temporary position offering flexibility and varied assignments.
• Opportunity to contribute to impactful public sector projects in Brentwood.
• Supportive and professional work environment.

If you are ready to take on the role of IT Support Officer and make a difference in the public sector, apply today!