Job Title: Global Product Manager - Damage Accuracy
FTC- 12 months
Department or Function: Technology & Transformation
Start Date: ASAP

Salary - Up to £90k, with Completion Bonus, Car allowance

Purpose of the Role

Cedar is supporting the search for a Global Product Manager - Damage Accuracy, who will lead the vision, development, and adoption of next-generation AI-enabled damage assessment capabilities within a global organisation.

This role is central to establishing the foundations of these technologies, including evaluating and shaping multiple possible initiation pathways-such as internal development, partnerships, pilots, vendor collaborations, or hybrid approaches. The Product Manager will ensure the organisation identifies the right strategic approach to kickstart the product, deliver early value, and build a scalable global solution.

Damage accuracy requires a complex solution, expected to include:

• A customer-facing mobile capability for capturing images of vehicle damage, guiding users through image capture and supporting a configurable journey (pre/post booking depending on market needs)
• An AI-powered image analysis tool to assess and classify damage
• A back-office capability to enable manual image review and insurer data capture

Each component will involve distinct stakeholder groups, requiring careful prioritisation and alignment. The customer-facing experience is seen as a key differentiator and must be delivered to a best-in-class standard.

Beyond the initial phase, the Global Product Manager will own the end-to-end lifecycle of damage accuracy technologies: defining vision, strategy, roadmap, ensuring quality and regulatory compliance, and driving global rollout across North America, Europe, and other regions.

This is a hands-on product role requiring strong experience across product development, customer experience, commercial thinking, and close collaboration with data science, engineering, digital, and operational teams.

Key Responsibilities

Product Vision & Initiation

• Define the vision for damage accuracy capabilities, assessing multiple initiation routes (build, partner, acquire, pilot-first)
• Develop a scalable global product template, adaptable depending on the chosen approach
• Analyse customer journeys, processes, competitor trends, and emerging AI technologies
• Lead early discovery work evaluating feasibility, cost, risk, and speed across options

Product Definition & Roadmap

• Translate discovery into product requirements, user stories, and specifications
• Own a multi-scenario roadmap including pilots, PoCs, vendor evaluation, and development
• Prioritise initiatives based on value, feasibility, and strategic alignment

User Experience and Customer Journey

• Partner with customer experience teams to deliver a world-class UI and configurable journey suitable for multiple markets

AI Product Delivery & Continuous Improvement

• Collaborate with data scientists, ML engineers, and partners to evaluate AI/ML approaches
• Lead prototype testing, pilots, and early trials
• Define KPIs such as model accuracy, operational uplift, and user feedback
• Monitor pilot performance and refine strategy accordingly
• Stay current with AI advancements, regulatory changes, and competitive landscape

Stakeholder Management & Global Alignment

• Align product strategy with business priorities and opportunities
• Manage stakeholder expectations across vision, roadmap, and delivery
• Lead business case development and investment proposals
• Build strong relationships across global business units
• Ensure consistent and transparent communication

Leadership & Ways of Working

• Lead cross-functional teams including engineering, data, DevSecOps, and third parties
• Promote a collaborative, high-performance culture aligned to customer and business outcomes

Skills & Experience

• Bachelor’s degree
• 5+ years’ experience in product management, programme management, or software delivery
• Strong understanding of digital products, UX, and customer experience
• Proven track record of delivering and scaling products
• Excellent communication and stakeholder management skills
• Ability to operate strategically and execute tactically
• Experience working in agile environments
• Strong leadership capability across cross-functional teams
• Experience in automotive, insurance, or related industries is advantageous

Location

This is a global role with a primary base in Surrey (UK), with flexibility for international candidates.
Regular travel across Europe is expected, with potential travel to North America and APAC.