Customer Services Administrator / Sales Support

Location: Rainham, Essex

Salary: £26,000 per annum

Hours: Monday - Friday 8.30am-5.00pm

Job Type: Temp to Perm

Availability: Please only apply for this role if you are available to start immediately on a temporary basis.

Our client is a well-established and highly respected business based in Rainham, Essex. Due to continued growth, they are looking to recruit a Customer Services Administrator / Sales Support professional to join their team. This will be initially for a temporary period of 2 months, with potential for the role to become permanent for the right candidate.

This is a varied and busy role supporting the Customer Services and Sales teams. Reporting directly to the Commercial Manager, you’ll play a key part in ensuring smooth day-to-day operations, providing excellent service to both clients and suppliers.

Key Responsibilities

• Preparing and issuing client quotations
• Requesting pricing and quotations from suppliers
• Assisting with cost plans
• Processing supplier purchase orders
• Chasing order acknowledgements and carrying out outbound quality calls
• Handling customer telephone and email enquiries
• Maintaining and updating project files
• Checking and validating supplier acknowledgements
• Liaising with sales support teams regarding pricing and specification queries

Skills & Experience Required

• Proficient in Microsoft Office (Excel, Word, PowerPoint & Outlook)
• Highly organised with strong attention to detail
• Excellent telephone manner and customer service skills