Job Description:

The person will support the test environments to enable delivery of features to mobile/online banking customers. The person will have hands-on experience with CICS webservices, ZOS Connect, DB2, SQL along with understanding of AWS Services.

Key Responsibilities:

• Provide expert support and timely resolution of environment issues focusing on mainframe systems and related infrastructure.
• Work on test data support requirement for the teams
• Collaborate closely with DataPower and AWS teams to understand integration points and troubleshoot cross-platform dependencies.
• Implement best practices for environment stability, performance tuning, and security compliance.
• Produce detailed technical documentation, status reports, and issue logs for ongoing support and knowledge sharing.
• Communicate effectively with cross-functional teams including developers, infrastructure engineers, and project managers to ensure timely resolution of issues and alignment on priorities.
• Work on automation using but not limited to Python, Shell scripting, and GitLab pipeline.

Required Skills and Qualifications:

• Proven experience in mainframe environments, particularly with CICS webservices, ZOS Connect EE, DB2, and batch processing.
• Strong skills in mainframe transaction management, JCL, and system debugging tools.
• Excellent verbal and written communication skills to effectively articulate technical issues and solutions.
• Ability to work under pressure and manage multiple priorities in a fast-paced environment.
• Strong problem-solving skills and a proactive approach to identifying and resolving issues.