Technical Support Manager - Visa Sponsorship Opportunities - UK IT Jobs 2026 Apply Now

Hybrid role in London with competitive salary, leadership growth, and career advancement.

In South East London, CameraMatics is seeking a Technical Support Manager. The position offers a flexible hybrid working approach and excellent opportunities for professional growth within the UK IT industry.

Candidates with strong technical experience and a desire to manage productive support teams are ideal. As Technical Support Manager you will supervise day to day technical operations, guarantee effective problem solving, and lead a group of support engineers to provide exceptional service across cutting edge fleet telematics and video technology solutions.

The ideal applicant will have demonstrated proficiency in networking, computer systems, and organised troubleshooting techniques, and the capacity to oversee intricate technical environments. You will mentor team members, enhance performance, and cultivate a cooperative and results driven workplace culture, requiring strong leadership abilities.

Professionals wishing to specialise in cutting edge transportation and surveillance solutions will find this opportunity especially appealing, as experience with fleet telematics, video systems or comparable technology is highly sought.

Opportunities for visa sponsorship might exist for this position, but they are restricted to certain qualifications and skill sets.

• Role: Manager of Technical Support
• Type of Work: Full Time
• Pay: Competitive
• Location: London’s Sidcup

Summary

With an award winning SaaS solution for fleet and driver risk management, we are a rapidly expanding company. As we continue to extend our operations and penetrate new markets worldwide, CameraMatics is a disruptive technology in an exciting phase of growth.

Our service helps fleet operators push new safety standards. It is based on camera technology, vision systems, artificial intelligence, machine learning, and telematics, reducing accidents, increasing operational effectiveness, and managing compliance throughout fleet and driver operations.

You have a fantastic opportunity to work for a young, vibrant IT firm with team members from all over the world at CameraMatics. Our culture promotes transparent and cooperative settings where individual and team achievements are celebrated and supported.

Description of the Position

As Technical Support Manager you will be the key to our customers’ success. In addition to handling intricate technical problems pertaining to our fleet management systems, you will oversee and guide a group of committed support specialists.

Where

Hybrid: must be able to work from our Sidcup, London office as needed.

• Technical Knowledge: Be the go to person for anything related to CameraMatics, from connectivity and integration support to hardware and software issues. Give your staff the tools they need to provide our customers with prompt, efficient help.
• Team Leadership: Create, mentor, and motivate a top notch technical support staff. Encourage a culture of teamwork, ongoing education, and first rate customer service.
• Performance Management: Guarantee adherence to service level agreements (SLAs) and promote continuous improvement by setting and tracking the team’s key performance indicators (KPIs).
• Process Optimisation: Simplify processes, apply best practices, and guarantee our clients receive flawless assistance.
• Customer Advocacy: Establish trusting bonds with clients, comprehend their particular requirements, and make sure they are satisfied with our goods and services.
• Data Driven Decisions: Continuously enhance team performance and customer happiness by tracking support metrics, analysing trends, and using data.
• Lead Change: When escalations arise, go beyond cursory troubleshooting, understand the “why,” carry out an RCA, and spearhead a process change.

Conditions

• Proven Technical Skills: Solid technical foundation, ideally with expertise in video solutions, fleet telematics, or related technologies.
• Methodical: Proficient in networking, computer systems, and troubleshooting techniques.
• Leadership Skills: History of managing and coaching technical teams while creating a supportive and cooperative atmosphere.
• Customer Centric Approach: Genuine desire to assist clients and effectively address their problems.
• Outstanding Communication: Proficient in both written and spoken communication, with the capacity to simplify and convey intricate technical ideas.
• Problem Solving Mindset: Ability to remain composed and focused under duress while methodically identifying and fixing technical problems.
• Self Starter: Initiative and comfort handling uncertainty in a hectic environment.

What We Provide in Exchange

• Competitive Salary & Benefits: Full range of benefits, such as bonuses, health insurance, and a pension.
• Professional Development: Investment in your development by offering opportunities for ongoing education and career progression.
• Collaborative Environment: Part of a welcoming, inclusive group that emphasises creativity and cooperation.

Come Along

We would love to speak with you if you have a strong interest in technology, a passion for resolving technical issues, and a commitment to providing top notch customer support. Apply now to contribute significantly to our aim of delivering outstanding technical assistance and ensuring the effectiveness and safety of fleets worldwide.

To submit your application for prompt assessment, please click “apply now.”

We at CameraMatics value your privacy. We will never send your resume to a third party without your permission; it is transmitted to us in total confidence.

In addition to adhering to all federal, state, and local laws that forbid discrimination in the workplace on the grounds of age, race, colour, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth, or related medical conditions, marital status, protected veteran status, and other protected classifications, CameraMatics is steadfastly committed to Equal Employment Opportunity. Sponsorship opportunities may be restricted to specific professions and skill sets, although CameraMatics supports visa sponsorship.

174 High Street, North London, E6 2JA, United Kingdom